Holiday Inn Resort Vanuatu by IHG
$143
/ night
Avg. for October
Prices for Holiday Inn Resort Vanuatu by IHG
Select dates to see prices and availability
$143
/ night
Avg. for October
Monthly average prices
Nightly prices at Holiday Inn Resort Vanuatu by IHG average $134 in February, the cheapest month, and $197 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $157 |
| February | $134 |
| March | $141 |
| April | $171 |
| May | $161 |
| June | $173 |
| July | $197 |
| August | $153 |
| September | $158 |
| October | $143 |
| November | $136 |
| December | $162 |
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A
M
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Oct · $143
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N
D
Most expensive: July (~$197)
Cheapest: February (~$134)
About this property
A Holiday Inn resort beside a lagoon in Port Vila, with two outdoor pools, a spa and a kids club for family holidays.
Amenities
Guests rate the resort warmly. It has two outdoor pools open all year for all ages, plus beach sun loungers. The spa offers massages, body treatments and facials, which should be booked ahead. Families get a kids club, a playground and babysitting. Wi-Fi and on-site parking are free, and there is an airport shuttle. Evenings bring live music, entertainment and a casino. A tour desk, currency exchange and self-service laundry are also available.
Business amenities
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Planning an event in Port Vila? This resort has 2153 square feet (200 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Dining
Verandah Restaurant is the resort's named restaurant, and guests rate the food highly. A buffet breakfast is served every morning for an extra charge, and breakfast can also be brought to your room. For casual meals and drinks through the day there is a poolside bar and a snack bar and deli.
Rooms
The rooms are close in size and differ mainly in outlook, from Standard rooms to Resort View and Lagoon View rooms. King-bed rooms suit couples. Rooms with two double beds sleep a family of four, and connecting rooms can be requested, subject to availability.
Location
The resort sits beside a lagoon in Port Vila. Erakor Lagoon is 0.4 miles away, the National Museum 1.2 miles and Port Vila Market 1.2 miles. The University of the South Pacific and Tana Russet Plaza are a 5-minute drive. Port Vila Airport is 4 miles away, and you can arrange an airport shuttle directly with the resort.
What's nearby
Erakor Lagoon(0.4 miles)
University of the South Pacific(0.6 miles)
Independence Park(0.9 miles)
Au Bon Marché Korman(1.1 miles)
Georges Pompidou Building(1.1 miles)
Parliament House(1.2 miles)
National Museum(1.2 miles)
Sacré Coeur Cathedral(1.2 miles)
Feiawa Park(1.2 miles)
Chinatown(1.3 miles)
Port Vila Market(1.3 miles)
Iririki Island(1.4 miles)
Evergreen Vanuatu Zipline(1.4 miles)
Tana Russet Plaza(1.4 miles)
Nambawan Market & Café(1.4 miles)
The preferred airport for Holiday Inn Resort Vanuatu by IHG is Port Vila Airport (VLI)(4 miles)
Location
Tassiriki Park, Port Vila, Vanuatu
Erakor Lagoon (0.4 miles)
University of the South Pacific (0.6 miles)
Independence Park (0.9 miles)
Au Bon Marché Korman (1.1 miles)
Georges Pompidou Building (1.1 miles)
Parliament House (1.2 miles)
Room options
7
Standard Room, 2 Double Beds
2 Full Beds
Sleeps 4
431 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
3
Standard Room, 1 King Bed
1 King Bed
Sleeps 2
431 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
4
Room, 2 Double Beds, Resort View
2 Full Beds
Sleeps 4
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
3
Room, 1 King Bed, Lagoon View
1 King Bed
Sleeps 2
427 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
4
Room, 2 Double Beds, Lagoon View
2 Full Beds
Sleeps 4
431 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
3
Room, 1 King Bed, Resort View
1 King Bed
Sleeps 2
431 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
2
Standard Room
1 Twin Bed
Sleeps 2
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Holiday Inn Resort Vanuatu by IHG
8
Good
Based on 290 verified reviews
Who stays here?
Business
6%
Couple
30%
Family
52%
Group
7%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Holiday Inn Resort Vanuatu by IHG, guests consistently highlight warm, attentive staff and popular pools and water activities, while noting ongoing renovations and the lagoon currently closed for swimming.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
What guests think
At Holiday Inn Resort Vanuatu by IHG, guests consistently highlight warm, attentive staff and popular pools and water activities, while noting ongoing renovations and the lagoon currently closed for swimming.
Rooms are dated, though many find them comfortable, with occasional maintenance issues. Cleanliness feedback is mixed, from very clean to reports of stained linens or pests. Breakfast draws frequent praise but can feel repetitive; dinner quality and prices vary, and stairs around the property can challenge those with limited mobility. Overall, it suits families seeking easy on-site fun.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests praise the pools and water activities like kayaks and catamarans, with plenty for families. Renovations and a lagoon-swimming ban limit some options at times.
Related guest reviews
6
Ross
Jan 13, 2024
·
Stayed 4 nights
The local staff were always warm and friendly although some more training is required for customer facing staff, front of house staff. Pools were clean and well maintained but lagoon swimming was out of bounds. The food and beverage offerings are expensive although the quality is good - particularly breakfast buffet. The property has a lot of stairs to access pools and the beach on the lagoon has been created and not greatly functional. The accommodation wings are very dated . Bathrooms dont have extractors and fog up . Ultimately this property is best suited to families with young children and it seems to be a focus for them. Not really an adult destination as facilities and accommodation aren't up to that level. Spent 4 nights and overall enjoyed Vanuatu however we will try a different ' resort' next time.
The local staff were always warm and friendly although some more training is required for customer facing staff, front of house staff. Pools were clean and well maintained but lagoon swimming was out of bounds. The food and beverage offerings are expensive although the quality is good - particularly breakfast buffet. The property has a lot of stairs to access pools and the beach on the lagoon has been created and not greatly functional. The accommodation wings are very dated . Bathrooms dont have extractors and fog up . Ultimately this property is best suited to families with young children and it seems to be a focus for them. Not really an adult destination as facilities and accommodation aren't up to that level. Spent 4 nights and overall enjoyed Vanuatu however we will try a different ' resort' next time.
8
Blair
Jul 6, 2024
·
Stayed 1 night
We enjoyed our stay! The facilities are amazing! Stand up paddle boards, 25 metre pool, volleyball, tennis, basketball, canoe, catamarans etc… The rooms are tired but extremely clean! The staff & buffet breakfast were excellent!
We enjoyed our stay! The facilities are amazing! Stand up paddle boards, 25 metre pool, volleyball, tennis, basketball, canoe, catamarans etc… The rooms are tired but extremely clean! The staff & buffet breakfast were excellent!
6
Leah
Feb 24, 2023
·
Stayed 1 night
Definitely stay in Vanuatu at the Holiday Inn, but maybe don't stay here just yet. In the room/resort there is no compendium, map or information about facilities in the resort so we wandered around and found things ourselves. The activities list in the activities hut looks to be from pre-covid times as we haven't seen any of those activities happening whilst we've been here. On rainy days we borrowed board games from the kids club for something to do. Our other travel company didn't tell us that you can't swim in the lagoon as its riddled with E Coli and unsafe to do so until at least 2026 but both pools are still functioning and clean. The kids pool is so much fun for the littlies and has been cleaned whilst weve stayed. You have to bring plenty of sunscreen as the pools do not have much shade and the sun in Vanuatu bites hard. Resort breakfast is good with the egg/omelette station and barista coffees the real stand outs. Breakfast staff are absolutely lovely and welcoming, as is Helen at reception. Dinner food is okay, similar to a pub menu in Australia and no signs of local cuisine unless you attend the Melanesian feast night (Tuesday) with cultural dance and song (food is fantastic but entertainment does tend to drag on). The curry buffet and fire show (Thursday) has fantastic tasty food and the show is great for the family.There's been some people visiting from Holiday Inn corporate this week and we've seen more cleaning and organising from the staff than ever.
Definitely stay in Vanuatu at the Holiday Inn, but maybe don't stay here just yet. In the room/resort there is no compendium, map or information about facilities in the resort so we wandered around and found things ourselves. The activities list in the activities hut looks to be from pre-covid times as we haven't seen any of those activities happening whilst we've been here. On rainy days we borrowed board games from the kids club for something to do. Our other travel company didn't tell us that you can't swim in the lagoon as its riddled with E Coli and unsafe to do so until at least 2026 but both pools are still functioning and clean. The kids pool is so much fun for the littlies and has been cleaned whilst weve stayed. You have to bring plenty of sunscreen as the pools do not have much shade and the sun in Vanuatu bites hard. Resort breakfast is good with the egg/omelette station and barista coffees the real stand outs. Breakfast staff are absolutely lovely and welcoming, as is Helen at reception. Dinner food is okay, similar to a pub menu in Australia and no signs of local cuisine unless you attend the Melanesian feast night (Tuesday) with cultural dance and song (food is fantastic but entertainment does tend to drag on). The curry buffet and fire show (Thursday) has fantastic tasty food and the show is great for the family.There's been some people visiting from Holiday Inn corporate this week and we've seen more cleaning and organising from the staff than ever.
10
Penelope
Jul 5, 2023
·
Stayed 3 nights
Our family of 4 (two older teens and two adults) loved our stay at the Holiday Inn. Yes, IHG needs to spend some money to bring some of the infrastructure up to scratch but it's perfect understandable given the impact of COVID and the cyclones. Most importantly the staff and management at this hotel are amazing! The amenities are great (just a little tired) with a choice of 2 pools and fun activities, the restaurant and the bar as well as well maintained gardens. The food was very good - great quality and range of things on offer in a lovely setting. The staff are beautiful; friendly, funny, kind. We were extremely impressed with management too - nothing was too much trouble. They do a lot to change things up and keep it interesting for guests with special nights and entertainment. The kids were impressed with the WIFI.
Our family of 4 (two older teens and two adults) loved our stay at the Holiday Inn. Yes, IHG needs to spend some money to bring some of the infrastructure up to scratch but it's perfect understandable given the impact of COVID and the cyclones. Most importantly the staff and management at this hotel are amazing! The amenities are great (just a little tired) with a choice of 2 pools and fun activities, the restaurant and the bar as well as well maintained gardens. The food was very good - great quality and range of things on offer in a lovely setting. The staff are beautiful; friendly, funny, kind. We were extremely impressed with management too - nothing was too much trouble. They do a lot to change things up and keep it interesting for guests with special nights and entertainment. The kids were impressed with the WIFI.
10
Marcel
Jul 30, 2023
·
Stayed 11 nights
Beautiful resort on the lagoon. Great staff that all make you feel apart of the family. Good food options, big swimming pool and great service all around.
Beautiful resort on the lagoon. Great staff that all make you feel apart of the family. Good food options, big swimming pool and great service all around.
10
Daniel
Apr 7, 2024
·
Stayed 6 nights
Very nice resort and beach/pool area. We loved the complimentary breakfast, wifi, sport and water activities. Very friendly local staff - Sailing and kayaking in the lagoon was fantastic!
Very nice resort and beach/pool area. We loved the complimentary breakfast, wifi, sport and water activities. Very friendly local staff - Sailing and kayaking in the lagoon was fantastic!
6
Loriza
Aug 4, 2023
·
Stayed 7 nights
My recent stay at the Holiday Inn was a blend of positive experiences and areas that could benefit from improvement. The staff's friendliness and professionalism stood out, creating a welcoming atmosphere. The outdoor facilities, including the pool and tennis court, kayaks, contributed to a resort-like ambiance. The breakfast selection, especially the omelette station and fresh coconut, added a delightful culinary touch. The staff were amazing! However, there were aspects that needed attention. Housekeeping lacked consistency, with varying supplies of towels and face washers. Breakfast items' freshness fluctuated based on the time of arrival, suggesting a need for better replenishment strategies. Basic dinner options like garlic bread and pizza were disappointing, leading me to explore dining outside. Long-term considerations included an outdated entrance that could benefit from a fresh coat of paint for a more inviting welcome. Bathroom ventilation was totally inadequate, leading to foggy mirrors after showers. The shower curtains did little to prevent water leaking. The outdated room decor and undersized pillow covers detracted from the overall experience, though the rooms were clean. We had to request additional covers so the pillow wasn’t on display. In conclusion, the Holiday Inn offers a mix of positive aspects and areas for improvement. By addressing these issues, it has the potential to enhance the guest experience and elevate its overall quality.
My recent stay at the Holiday Inn was a blend of positive experiences and areas that could benefit from improvement. The staff's friendliness and professionalism stood out, creating a welcoming atmosphere. The outdoor facilities, including the pool and tennis court, kayaks, contributed to a resort-like ambiance. The breakfast selection, especially the omelette station and fresh coconut, added a delightful culinary touch. The staff were amazing! However, there were aspects that needed attention. Housekeeping lacked consistency, with varying supplies of towels and face washers. Breakfast items' freshness fluctuated based on the time of arrival, suggesting a need for better replenishment strategies. Basic dinner options like garlic bread and pizza were disappointing, leading me to explore dining outside. Long-term considerations included an outdated entrance that could benefit from a fresh coat of paint for a more inviting welcome. Bathroom ventilation was totally inadequate, leading to foggy mirrors after showers. The shower curtains did little to prevent water leaking. The outdated room decor and undersized pillow covers detracted from the overall experience, though the rooms were clean. We had to request additional covers so the pillow wasn’t on display. In conclusion, the Holiday Inn offers a mix of positive aspects and areas for improvement. By addressing these issues, it has the potential to enhance the guest experience and elevate its overall quality.
6
Bruce
Jan 27, 2024
·
Stayed 4 nights
Twin-shared room with my beloved daughter as we dealt with the recent loss of a family member. Room was adequate, good space and configuration, in-room aircon and ceiling fan were a god-send. A few problems with door lock (fixed eventually). Hotel staff generally and restaurant staff in particular were fabulous, very caring and attentive. Alot of stairs so may not be ideal for those with mobility issues. Swimming pool was much appreciated too.
Twin-shared room with my beloved daughter as we dealt with the recent loss of a family member. Room was adequate, good space and configuration, in-room aircon and ceiling fan were a god-send. A few problems with door lock (fixed eventually). Hotel staff generally and restaurant staff in particular were fabulous, very caring and attentive. Alot of stairs so may not be ideal for those with mobility issues. Swimming pool was much appreciated too.
8
Marjolaine
Apr 23, 2024
·
Stayed 3 nights
The pool and kayaks and catamarans were fantastic
The pool and kayaks and catamarans were fantastic
8
BENJAMIN
Oct 18, 2024
·
Stayed 7 nights
Staff were very friendly and eager to assist. Thank you David for your efforts and friendly can do attitude. Nightly meal options were great but breakfast was not the same standard. Too repetitive and lacked new variety and freshness. We found the lighting extremely dark in the main reception, perhaps due to the renovations. Also we hoped for a kids club to entertain our 10 year old but found it was geared towards toddlers so she wasn't interested. The staff are the hotel's best asset but with half the property being closed at the moment it feels very restrictive with just one pool open. Our room also had a tv that picked up no stations which was disappointing and an interconnecting door with the next room where you could hear their tv and phone conversations . Perhaps after renovations things will improve.
Staff were very friendly and eager to assist. Thank you David for your efforts and friendly can do attitude. Nightly meal options were great but breakfast was not the same standard. Too repetitive and lacked new variety and freshness. We found the lighting extremely dark in the main reception, perhaps due to the renovations. Also we hoped for a kids club to entertain our 10 year old but found it was geared towards toddlers so she wasn't interested. The staff are the hotel's best asset but with half the property being closed at the moment it feels very restrictive with just one pool open. Our room also had a tv that picked up no stations which was disappointing and an interconnecting door with the next room where you could hear their tv and phone conversations . Perhaps after renovations things will improve.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: several note clean rooms and well-maintained pools, but others report stained linens, pests, and bathrooms needing better ventilation and upkeep.
Related guest reviews
8
Marty
Oct 17, 2023
·
Stayed 11 nights
The resort is still re-establishing all the facilities after the pandemic shutdown but the staff are wondeful, its a nice central position and rooms are clean and comfortable.
The resort is still re-establishing all the facilities after the pandemic shutdown but the staff are wondeful, its a nice central position and rooms are clean and comfortable.
6
Aimee Camille
Jan 9, 2023
·
Stayed 19,365 nights
The rooms are dirty. Towels and Bedsheets stained. Floor always feels gritty. Staff are not always bothered to help you when needed. Area around the holiday inn was beautiful. Food at hotel was average.
The rooms are dirty. Towels and Bedsheets stained. Floor always feels gritty. Staff are not always bothered to help you when needed. Area around the holiday inn was beautiful. Food at hotel was average.
6
Ross
Jan 13, 2024
·
Stayed 4 nights
The local staff were always warm and friendly although some more training is required for customer facing staff, front of house staff. Pools were clean and well maintained but lagoon swimming was out of bounds. The food and beverage offerings are expensive although the quality is good - particularly breakfast buffet. The property has a lot of stairs to access pools and the beach on the lagoon has been created and not greatly functional. The accommodation wings are very dated . Bathrooms dont have extractors and fog up . Ultimately this property is best suited to families with young children and it seems to be a focus for them. Not really an adult destination as facilities and accommodation aren't up to that level. Spent 4 nights and overall enjoyed Vanuatu however we will try a different ' resort' next time.
The local staff were always warm and friendly although some more training is required for customer facing staff, front of house staff. Pools were clean and well maintained but lagoon swimming was out of bounds. The food and beverage offerings are expensive although the quality is good - particularly breakfast buffet. The property has a lot of stairs to access pools and the beach on the lagoon has been created and not greatly functional. The accommodation wings are very dated . Bathrooms dont have extractors and fog up . Ultimately this property is best suited to families with young children and it seems to be a focus for them. Not really an adult destination as facilities and accommodation aren't up to that level. Spent 4 nights and overall enjoyed Vanuatu however we will try a different ' resort' next time.
8
Blair
Jul 6, 2024
·
Stayed 1 night
We enjoyed our stay! The facilities are amazing! Stand up paddle boards, 25 metre pool, volleyball, tennis, basketball, canoe, catamarans etc… The rooms are tired but extremely clean! The staff & buffet breakfast were excellent!
We enjoyed our stay! The facilities are amazing! Stand up paddle boards, 25 metre pool, volleyball, tennis, basketball, canoe, catamarans etc… The rooms are tired but extremely clean! The staff & buffet breakfast were excellent!
6
Leah
Feb 24, 2023
·
Stayed 1 night
Definitely stay in Vanuatu at the Holiday Inn, but maybe don't stay here just yet. In the room/resort there is no compendium, map or information about facilities in the resort so we wandered around and found things ourselves. The activities list in the activities hut looks to be from pre-covid times as we haven't seen any of those activities happening whilst we've been here. On rainy days we borrowed board games from the kids club for something to do. Our other travel company didn't tell us that you can't swim in the lagoon as its riddled with E Coli and unsafe to do so until at least 2026 but both pools are still functioning and clean. The kids pool is so much fun for the littlies and has been cleaned whilst weve stayed. You have to bring plenty of sunscreen as the pools do not have much shade and the sun in Vanuatu bites hard. Resort breakfast is good with the egg/omelette station and barista coffees the real stand outs. Breakfast staff are absolutely lovely and welcoming, as is Helen at reception. Dinner food is okay, similar to a pub menu in Australia and no signs of local cuisine unless you attend the Melanesian feast night (Tuesday) with cultural dance and song (food is fantastic but entertainment does tend to drag on). The curry buffet and fire show (Thursday) has fantastic tasty food and the show is great for the family.There's been some people visiting from Holiday Inn corporate this week and we've seen more cleaning and organising from the staff than ever.
Definitely stay in Vanuatu at the Holiday Inn, but maybe don't stay here just yet. In the room/resort there is no compendium, map or information about facilities in the resort so we wandered around and found things ourselves. The activities list in the activities hut looks to be from pre-covid times as we haven't seen any of those activities happening whilst we've been here. On rainy days we borrowed board games from the kids club for something to do. Our other travel company didn't tell us that you can't swim in the lagoon as its riddled with E Coli and unsafe to do so until at least 2026 but both pools are still functioning and clean. The kids pool is so much fun for the littlies and has been cleaned whilst weve stayed. You have to bring plenty of sunscreen as the pools do not have much shade and the sun in Vanuatu bites hard. Resort breakfast is good with the egg/omelette station and barista coffees the real stand outs. Breakfast staff are absolutely lovely and welcoming, as is Helen at reception. Dinner food is okay, similar to a pub menu in Australia and no signs of local cuisine unless you attend the Melanesian feast night (Tuesday) with cultural dance and song (food is fantastic but entertainment does tend to drag on). The curry buffet and fire show (Thursday) has fantastic tasty food and the show is great for the family.There's been some people visiting from Holiday Inn corporate this week and we've seen more cleaning and organising from the staff than ever.
6
Loriza
Aug 4, 2023
·
Stayed 7 nights
My recent stay at the Holiday Inn was a blend of positive experiences and areas that could benefit from improvement. The staff's friendliness and professionalism stood out, creating a welcoming atmosphere. The outdoor facilities, including the pool and tennis court, kayaks, contributed to a resort-like ambiance. The breakfast selection, especially the omelette station and fresh coconut, added a delightful culinary touch. The staff were amazing! However, there were aspects that needed attention. Housekeeping lacked consistency, with varying supplies of towels and face washers. Breakfast items' freshness fluctuated based on the time of arrival, suggesting a need for better replenishment strategies. Basic dinner options like garlic bread and pizza were disappointing, leading me to explore dining outside. Long-term considerations included an outdated entrance that could benefit from a fresh coat of paint for a more inviting welcome. Bathroom ventilation was totally inadequate, leading to foggy mirrors after showers. The shower curtains did little to prevent water leaking. The outdated room decor and undersized pillow covers detracted from the overall experience, though the rooms were clean. We had to request additional covers so the pillow wasn’t on display. In conclusion, the Holiday Inn offers a mix of positive aspects and areas for improvement. By addressing these issues, it has the potential to enhance the guest experience and elevate its overall quality.
My recent stay at the Holiday Inn was a blend of positive experiences and areas that could benefit from improvement. The staff's friendliness and professionalism stood out, creating a welcoming atmosphere. The outdoor facilities, including the pool and tennis court, kayaks, contributed to a resort-like ambiance. The breakfast selection, especially the omelette station and fresh coconut, added a delightful culinary touch. The staff were amazing! However, there were aspects that needed attention. Housekeeping lacked consistency, with varying supplies of towels and face washers. Breakfast items' freshness fluctuated based on the time of arrival, suggesting a need for better replenishment strategies. Basic dinner options like garlic bread and pizza were disappointing, leading me to explore dining outside. Long-term considerations included an outdated entrance that could benefit from a fresh coat of paint for a more inviting welcome. Bathroom ventilation was totally inadequate, leading to foggy mirrors after showers. The shower curtains did little to prevent water leaking. The outdated room decor and undersized pillow covers detracted from the overall experience, though the rooms were clean. We had to request additional covers so the pillow wasn’t on display. In conclusion, the Holiday Inn offers a mix of positive aspects and areas for improvement. By addressing these issues, it has the potential to enhance the guest experience and elevate its overall quality.
10
Andrijana
Jan 22, 2024
·
Stayed 13 nights
It was a lovely experience that created memories to hold on to. The hospitality and true care that staff had towards customers was heartwarming. Very beautiful resort and cleaned thorougly throughout. Thank you and hope to see you again soon
It was a lovely experience that created memories to hold on to. The hospitality and true care that staff had towards customers was heartwarming. Very beautiful resort and cleaned thorougly throughout. Thank you and hope to see you again soon
8
Schalk
Apr 7, 2024
·
Stayed 8 nights
We stayed for 8 nights at the Holiday Inn in a resort facing room with a family of 4. The room was very nice and tidy. Good beds and linen. The pillows were a bit soft for our liking but not bad. The room was cleaned every day. The food in the restaurant was great. Good variety and it tasted very good. The Hawaiian pizza was our favourite! The staff was extremely friendly and helpful. We were really surprised at how nice all people in Vanuatu were. We travelled with a rental car and got to see a lot of the people and they are amazingly friendly. We will definitely go back to Vanuatu in the future.
We stayed for 8 nights at the Holiday Inn in a resort facing room with a family of 4. The room was very nice and tidy. Good beds and linen. The pillows were a bit soft for our liking but not bad. The room was cleaned every day. The food in the restaurant was great. Good variety and it tasted very good. The Hawaiian pizza was our favourite! The staff was extremely friendly and helpful. We were really surprised at how nice all people in Vanuatu were. We travelled with a rental car and got to see a lot of the people and they are amazingly friendly. We will definitely go back to Vanuatu in the future.
6
Richard
Aug 13, 2023
·
Stayed 7 nights
Room dampness and poor temperature control and a steady flow of cockroaches made us uncomfortable.knowing what the island has been through led us not to complain but we could not say we were comfortable!
Room dampness and poor temperature control and a steady flow of cockroaches made us uncomfortable.knowing what the island has been through led us not to complain but we could not say we were comfortable!
4
Carole
Dec 1, 2023
·
Stayed 1 night
En arrivant nous voulions allez à la piscine mais il y avait un classe dans la piscine de l hôtel.et les enfants remontent dans l hôtel pour attendre leur car. Une autre piscine plus petite mais avec le balai piscine et tuyau dedans sans que la piscine ait été nettoyée. C est resté jusqu’au lendemain. Rideau de douche beûrk. Beaucoup trop. D’attente pour être servi à déjeuner. L hôtel a mal vieilli, déjà un bon coup de peinture cela irait mieux. Mais point positif l accueil et les gens sont gentils.
En arrivant nous voulions allez à la piscine mais il y avait un classe dans la piscine de l hôtel.et les enfants remontent dans l hôtel pour attendre leur car. Une autre piscine plus petite mais avec le balai piscine et tuyau dedans sans que la piscine ait été nettoyée. C est resté jusqu’au lendemain. Rideau de douche beûrk. Beaucoup trop. D’attente pour être servi à déjeuner. L hôtel a mal vieilli, déjà un bon coup de peinture cela irait mieux. Mais point positif l accueil et les gens sont gentils.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and show wear, though many find them comfortable with decent beds and some lagoon views. Occasional maintenance issues are reported.
Related guest reviews
10
Reza
Jan 1, 2023
·
Stayed 19,357 nights
We stayed at bungalows and loved the room, balcony and view to the breathtaking lagoon. Staff are amazing and very helpful. There are lots of families with kids in the main building and lobby which was my only problem. I would say this place is ideal for families, rather than couples or solo travellers
We stayed at bungalows and loved the room, balcony and view to the breathtaking lagoon. Staff are amazing and very helpful. There are lots of families with kids in the main building and lobby which was my only problem. I would say this place is ideal for families, rather than couples or solo travellers
8
Blair
Jul 6, 2024
·
Stayed 1 night
We enjoyed our stay! The facilities are amazing! Stand up paddle boards, 25 metre pool, volleyball, tennis, basketball, canoe, catamarans etc… The rooms are tired but extremely clean! The staff & buffet breakfast were excellent!
We enjoyed our stay! The facilities are amazing! Stand up paddle boards, 25 metre pool, volleyball, tennis, basketball, canoe, catamarans etc… The rooms are tired but extremely clean! The staff & buffet breakfast were excellent!
10
Simon
Jul 13, 2023
·
Stayed 7 nights
Good location of hotel and comfortable beds. However the highlights were the fantastic pool area, excellent food and extremely friendly and helpful staff. We had a fantastic time for 1 week here (2 adults and 2 kids ages 6 and 3). Would happily stay here again.
Good location of hotel and comfortable beds. However the highlights were the fantastic pool area, excellent food and extremely friendly and helpful staff. We had a fantastic time for 1 week here (2 adults and 2 kids ages 6 and 3). Would happily stay here again.
6
Loriza
Aug 4, 2023
·
Stayed 7 nights
My recent stay at the Holiday Inn was a blend of positive experiences and areas that could benefit from improvement. The staff's friendliness and professionalism stood out, creating a welcoming atmosphere. The outdoor facilities, including the pool and tennis court, kayaks, contributed to a resort-like ambiance. The breakfast selection, especially the omelette station and fresh coconut, added a delightful culinary touch. The staff were amazing! However, there were aspects that needed attention. Housekeeping lacked consistency, with varying supplies of towels and face washers. Breakfast items' freshness fluctuated based on the time of arrival, suggesting a need for better replenishment strategies. Basic dinner options like garlic bread and pizza were disappointing, leading me to explore dining outside. Long-term considerations included an outdated entrance that could benefit from a fresh coat of paint for a more inviting welcome. Bathroom ventilation was totally inadequate, leading to foggy mirrors after showers. The shower curtains did little to prevent water leaking. The outdated room decor and undersized pillow covers detracted from the overall experience, though the rooms were clean. We had to request additional covers so the pillow wasn’t on display. In conclusion, the Holiday Inn offers a mix of positive aspects and areas for improvement. By addressing these issues, it has the potential to enhance the guest experience and elevate its overall quality.
My recent stay at the Holiday Inn was a blend of positive experiences and areas that could benefit from improvement. The staff's friendliness and professionalism stood out, creating a welcoming atmosphere. The outdoor facilities, including the pool and tennis court, kayaks, contributed to a resort-like ambiance. The breakfast selection, especially the omelette station and fresh coconut, added a delightful culinary touch. The staff were amazing! However, there were aspects that needed attention. Housekeeping lacked consistency, with varying supplies of towels and face washers. Breakfast items' freshness fluctuated based on the time of arrival, suggesting a need for better replenishment strategies. Basic dinner options like garlic bread and pizza were disappointing, leading me to explore dining outside. Long-term considerations included an outdated entrance that could benefit from a fresh coat of paint for a more inviting welcome. Bathroom ventilation was totally inadequate, leading to foggy mirrors after showers. The shower curtains did little to prevent water leaking. The outdated room decor and undersized pillow covers detracted from the overall experience, though the rooms were clean. We had to request additional covers so the pillow wasn’t on display. In conclusion, the Holiday Inn offers a mix of positive aspects and areas for improvement. By addressing these issues, it has the potential to enhance the guest experience and elevate its overall quality.
6
Bruce
Jan 27, 2024
·
Stayed 4 nights
Twin-shared room with my beloved daughter as we dealt with the recent loss of a family member. Room was adequate, good space and configuration, in-room aircon and ceiling fan were a god-send. A few problems with door lock (fixed eventually). Hotel staff generally and restaurant staff in particular were fabulous, very caring and attentive. Alot of stairs so may not be ideal for those with mobility issues. Swimming pool was much appreciated too.
Twin-shared room with my beloved daughter as we dealt with the recent loss of a family member. Room was adequate, good space and configuration, in-room aircon and ceiling fan were a god-send. A few problems with door lock (fixed eventually). Hotel staff generally and restaurant staff in particular were fabulous, very caring and attentive. Alot of stairs so may not be ideal for those with mobility issues. Swimming pool was much appreciated too.
8
Milos
Sep 27, 2024
·
Stayed 8 nights
Se updating required of the rooms and facilities which is happening. Could make more use of the land surrounds.
Se updating required of the rooms and facilities which is happening. Could make more use of the land surrounds.
8
Alice Louise
Jul 15, 2023
·
Stayed 7 nights
This was our 4th stay at this hotel, the staff and service is exceptional. This was our first time back in about 5 years and I was a bit disappointed to see the hotel looking pretty tired, the rooms are functional but pretty well worn. It’s been a rough few years for Vanuatu though, so it’s all pretty understandable.
This was our 4th stay at this hotel, the staff and service is exceptional. This was our first time back in about 5 years and I was a bit disappointed to see the hotel looking pretty tired, the rooms are functional but pretty well worn. It’s been a rough few years for Vanuatu though, so it’s all pretty understandable.
8
Schalk
Apr 7, 2024
·
Stayed 8 nights
We stayed for 8 nights at the Holiday Inn in a resort facing room with a family of 4. The room was very nice and tidy. Good beds and linen. The pillows were a bit soft for our liking but not bad. The room was cleaned every day. The food in the restaurant was great. Good variety and it tasted very good. The Hawaiian pizza was our favourite! The staff was extremely friendly and helpful. We were really surprised at how nice all people in Vanuatu were. We travelled with a rental car and got to see a lot of the people and they are amazingly friendly. We will definitely go back to Vanuatu in the future.
We stayed for 8 nights at the Holiday Inn in a resort facing room with a family of 4. The room was very nice and tidy. Good beds and linen. The pillows were a bit soft for our liking but not bad. The room was cleaned every day. The food in the restaurant was great. Good variety and it tasted very good. The Hawaiian pizza was our favourite! The staff was extremely friendly and helpful. We were really surprised at how nice all people in Vanuatu were. We travelled with a rental car and got to see a lot of the people and they are amazingly friendly. We will definitely go back to Vanuatu in the future.
6
Richard
Aug 13, 2023
·
Stayed 7 nights
Room dampness and poor temperature control and a steady flow of cockroaches made us uncomfortable.knowing what the island has been through led us not to complain but we could not say we were comfortable!
Room dampness and poor temperature control and a steady flow of cockroaches made us uncomfortable.knowing what the island has been through led us not to complain but we could not say we were comfortable!
8
BENJAMIN
Oct 18, 2024
·
Stayed 7 nights
Staff were very friendly and eager to assist. Thank you David for your efforts and friendly can do attitude. Nightly meal options were great but breakfast was not the same standard. Too repetitive and lacked new variety and freshness. We found the lighting extremely dark in the main reception, perhaps due to the renovations. Also we hoped for a kids club to entertain our 10 year old but found it was geared towards toddlers so she wasn't interested. The staff are the hotel's best asset but with half the property being closed at the moment it feels very restrictive with just one pool open. Our room also had a tv that picked up no stations which was disappointing and an interconnecting door with the next room where you could hear their tv and phone conversations . Perhaps after renovations things will improve.
Staff were very friendly and eager to assist. Thank you David for your efforts and friendly can do attitude. Nightly meal options were great but breakfast was not the same standard. Too repetitive and lacked new variety and freshness. We found the lighting extremely dark in the main reception, perhaps due to the renovations. Also we hoped for a kids club to entertain our 10 year old but found it was geared towards toddlers so she wasn't interested. The staff are the hotel's best asset but with half the property being closed at the moment it feels very restrictive with just one pool open. Our room also had a tv that picked up no stations which was disappointing and an interconnecting door with the next room where you could hear their tv and phone conversations . Perhaps after renovations things will improve.
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AI-generated summary based on recent guest reviews
Service
Service is a standout, with consistently friendly, helpful staff and engaged managers. A few guests felt front-of-house training could improve.
Related guest reviews
10
carol
Oct 6, 2024
·
Stayed 6 nights
We had a great week, the staff are so friendly and helpful. Nothing was too much trouble and they were always around to answer any question. Special shout out to William, it was always great to see him smiling and being so professional with us. Although there is still cyclone damage it was a great place to unwind for the week
We had a great week, the staff are so friendly and helpful. Nothing was too much trouble and they were always around to answer any question. Special shout out to William, it was always great to see him smiling and being so professional with us. Although there is still cyclone damage it was a great place to unwind for the week
8
Marty
Oct 17, 2023
·
Stayed 11 nights
The resort is still re-establishing all the facilities after the pandemic shutdown but the staff are wondeful, its a nice central position and rooms are clean and comfortable.
The resort is still re-establishing all the facilities after the pandemic shutdown but the staff are wondeful, its a nice central position and rooms are clean and comfortable.
10
Janine
Sep 22, 2024
·
Stayed 5 nights
Fantastic for children. Local staff make the resort with their engaging personalities, friendliness, keenness to partake in activities and attention to guests. Would highly recommend this resort. Some of the resort is under construction post cyclones, will be amazing when completed.
Fantastic for children. Local staff make the resort with their engaging personalities, friendliness, keenness to partake in activities and attention to guests. Would highly recommend this resort. Some of the resort is under construction post cyclones, will be amazing when completed.
10
Melinda Jaclyn
Apr 2, 2024
·
Stayed 7 nights
Fantastic stay. Beautiful property peaceful and relaxing surrounded by beautiful gardens and lagoon. Transportation so easy to access and only a short drive to everywhere. Staff and management went above and beyond to make our stay perfect. Will be back for sure.
Fantastic stay. Beautiful property peaceful and relaxing surrounded by beautiful gardens and lagoon. Transportation so easy to access and only a short drive to everywhere. Staff and management went above and beyond to make our stay perfect. Will be back for sure.
8
Suzanne
Jan 30, 2023
·
Stayed 8 nights
Staff were always happy, polite and friendly. The amenities were clean and comfortable. The new hotel manager is working towards updating and improving the resort which has been like the country affect by the Covid pandemic. Thoroughly enjoyed our stay and recommend this resort
Staff were always happy, polite and friendly. The amenities were clean and comfortable. The new hotel manager is working towards updating and improving the resort which has been like the country affect by the Covid pandemic. Thoroughly enjoyed our stay and recommend this resort
10
Santosh
Jan 10, 2024
·
Stayed 7 nights
Well, what can I say… I was blown away by the total experience that Holiday Inn Vanuatu offered… from the time we checked in, to the gala NYE dinner, to every little request through our 7 day stay. Front office Manager Mayank Kothari ensured our family felt all at home and always greeted us with a smile; no request was ever frowned upon and I know some of the requests made were pushing it. Randy was a great host and was seen everywhere in the resort gracing his infectious smile. Chefs Ram, Aaka and Clinton always made it a point to visit us during meals time permitting of course ensuring all our palates were satisfied. Couldn’t not mention Matilda from front office and Tom - who helped out during a late night emergency for their excellent hospitality. Live music most nights was excellent and set the mood for a wonderful evening. The Malenasian and Curry night with the local performers and fire show was outstanding. Although the rooms were a bit dated and breakfast and lunch options could run out especially with longer stays, I wouldn’t hold it against the joint given the amazing mix of local and expats putting up a great show. Gym can be missed, not worth a visit. Spa is great though. All in all, one of the best holidays we have had in a while, thanks to the wonderful staff at Holiday Inn Vanuatu. We will be back soon to relive the wonderful experience we had last week.
Well, what can I say… I was blown away by the total experience that Holiday Inn Vanuatu offered… from the time we checked in, to the gala NYE dinner, to every little request through our 7 day stay. Front office Manager Mayank Kothari ensured our family felt all at home and always greeted us with a smile; no request was ever frowned upon and I know some of the requests made were pushing it. Randy was a great host and was seen everywhere in the resort gracing his infectious smile. Chefs Ram, Aaka and Clinton always made it a point to visit us during meals time permitting of course ensuring all our palates were satisfied. Couldn’t not mention Matilda from front office and Tom - who helped out during a late night emergency for their excellent hospitality. Live music most nights was excellent and set the mood for a wonderful evening. The Malenasian and Curry night with the local performers and fire show was outstanding. Although the rooms were a bit dated and breakfast and lunch options could run out especially with longer stays, I wouldn’t hold it against the joint given the amazing mix of local and expats putting up a great show. Gym can be missed, not worth a visit. Spa is great though. All in all, one of the best holidays we have had in a while, thanks to the wonderful staff at Holiday Inn Vanuatu. We will be back soon to relive the wonderful experience we had last week.
10
Rebecca
May 15, 2024
·
Stayed 9 nights
Excellent stay with incredible staff.
Excellent stay with incredible staff.
10
Lauren
Apr 1, 2024
·
The Staff at the resort are spectacular - they are all so friendly and willing to help in anyway you need. They genuinely seem to want to help you enjoy your stay. Would recommend to anyone to stay here. The resort may not be our usual 5 Star resort but the staff makes up for anything it might be missing.
The Staff at the resort are spectacular - they are all so friendly and willing to help in anyway you need. They genuinely seem to want to help you enjoy your stay. Would recommend to anyone to stay here. The resort may not be our usual 5 Star resort but the staff makes up for anything it might be missing.
10
Joshua Anand
Dec 27, 2023
·
Stayed 3 nights
Customer service has been the best holiday inn could ever provide. Special thanks to Mayank , Bradley , Jane and all staff at the breakfast restaurant. It has been extra pleasure staying at hiday inn vanuatu
Customer service has been the best holiday inn could ever provide. Special thanks to Mayank , Bradley , Jane and all staff at the breakfast restaurant. It has been extra pleasure staying at hiday inn vanuatu
8
BENJAMIN
Oct 18, 2024
·
Stayed 7 nights
Staff were very friendly and eager to assist. Thank you David for your efforts and friendly can do attitude. Nightly meal options were great but breakfast was not the same standard. Too repetitive and lacked new variety and freshness. We found the lighting extremely dark in the main reception, perhaps due to the renovations. Also we hoped for a kids club to entertain our 10 year old but found it was geared towards toddlers so she wasn't interested. The staff are the hotel's best asset but with half the property being closed at the moment it feels very restrictive with just one pool open. Our room also had a tv that picked up no stations which was disappointing and an interconnecting door with the next room where you could hear their tv and phone conversations . Perhaps after renovations things will improve.
Staff were very friendly and eager to assist. Thank you David for your efforts and friendly can do attitude. Nightly meal options were great but breakfast was not the same standard. Too repetitive and lacked new variety and freshness. We found the lighting extremely dark in the main reception, perhaps due to the renovations. Also we hoped for a kids club to entertain our 10 year old but found it was geared towards toddlers so she wasn't interested. The staff are the hotel's best asset but with half the property being closed at the moment it feels very restrictive with just one pool open. Our room also had a tv that picked up no stations which was disappointing and an interconnecting door with the next room where you could hear their tv and phone conversations . Perhaps after renovations things will improve.
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AI-generated summary based on recent guest reviews
Location
Lagoon-side setting near Port Vila with easy transport and a short drive to town is appreciated. Some found reaching the city center less convenient, and many stairs affect accessibility.
Related guest reviews
8
Marty
Oct 17, 2023
·
Stayed 11 nights
The resort is still re-establishing all the facilities after the pandemic shutdown but the staff are wondeful, its a nice central position and rooms are clean and comfortable.
The resort is still re-establishing all the facilities after the pandemic shutdown but the staff are wondeful, its a nice central position and rooms are clean and comfortable.
10
Reza
Jan 1, 2023
·
Stayed 19,357 nights
We stayed at bungalows and loved the room, balcony and view to the breathtaking lagoon. Staff are amazing and very helpful. There are lots of families with kids in the main building and lobby which was my only problem. I would say this place is ideal for families, rather than couples or solo travellers
We stayed at bungalows and loved the room, balcony and view to the breathtaking lagoon. Staff are amazing and very helpful. There are lots of families with kids in the main building and lobby which was my only problem. I would say this place is ideal for families, rather than couples or solo travellers
10
Simon
Jul 13, 2023
·
Stayed 7 nights
Good location of hotel and comfortable beds. However the highlights were the fantastic pool area, excellent food and extremely friendly and helpful staff. We had a fantastic time for 1 week here (2 adults and 2 kids ages 6 and 3). Would happily stay here again.
Good location of hotel and comfortable beds. However the highlights were the fantastic pool area, excellent food and extremely friendly and helpful staff. We had a fantastic time for 1 week here (2 adults and 2 kids ages 6 and 3). Would happily stay here again.
10
Marcel
Jul 30, 2023
·
Stayed 11 nights
Beautiful resort on the lagoon. Great staff that all make you feel apart of the family. Good food options, big swimming pool and great service all around.
Beautiful resort on the lagoon. Great staff that all make you feel apart of the family. Good food options, big swimming pool and great service all around.
10
Melinda Jaclyn
Apr 2, 2024
·
Stayed 7 nights
Fantastic stay. Beautiful property peaceful and relaxing surrounded by beautiful gardens and lagoon. Transportation so easy to access and only a short drive to everywhere. Staff and management went above and beyond to make our stay perfect. Will be back for sure.
Fantastic stay. Beautiful property peaceful and relaxing surrounded by beautiful gardens and lagoon. Transportation so easy to access and only a short drive to everywhere. Staff and management went above and beyond to make our stay perfect. Will be back for sure.
10
Daniel
Apr 7, 2024
·
Stayed 6 nights
Very nice resort and beach/pool area. We loved the complimentary breakfast, wifi, sport and water activities. Very friendly local staff - Sailing and kayaking in the lagoon was fantastic!
Very nice resort and beach/pool area. We loved the complimentary breakfast, wifi, sport and water activities. Very friendly local staff - Sailing and kayaking in the lagoon was fantastic!
10
Emma
Jul 30, 2023
·
Stayed 9 nights
Lovely quiet family holiday, all staff were really friendly and helpful. Would certainly visit again
Lovely quiet family holiday, all staff were really friendly and helpful. Would certainly visit again
10
Colin
Jul 6, 2023
·
Stayed 9 nights
The Holiday Inn is an older resort, by some standards, but it is clean, comfortable, quiet and it”s food is fresh and delicious. One of the best parts of the resort is that it HAS THE MOST AMAZING STAFF. They are soooo friendly and helpful. My family of 5 (with 3 young adult children) couldn’t have been looked after better.
The Holiday Inn is an older resort, by some standards, but it is clean, comfortable, quiet and it”s food is fresh and delicious. One of the best parts of the resort is that it HAS THE MOST AMAZING STAFF. They are soooo friendly and helpful. My family of 5 (with 3 young adult children) couldn’t have been looked after better.
8
??
Mar 24, 2024
·
Stayed 3 nights
A little inconvenient to get from the hotel to the city center
A little inconvenient to get from the hotel to the city center
10
KIM
May 26, 2023
·
Stayed 5 nights
조식 및 음식이 매우 맛있다. 직원들이 세심하게 캐어하며 열심히 일한다. 이벤트로 공연(fire show, 전통쇼)와 뷔페가 있는데 선택하길 잘했다. 공항에서 가까운 편이고, 포트빌라에서 큰 리조트이다. 아이와 오면 좋다. 최신 시설은 아니고, 바다가 아닌 석호인 점은 다소 아쉽다.
조식 및 음식이 매우 맛있다. 직원들이 세심하게 캐어하며 열심히 일한다. 이벤트로 공연(fire show, 전통쇼)와 뷔페가 있는데 선택하길 잘했다. 공항에서 가까운 편이고, 포트빌라에서 큰 리조트이다. 아이와 오면 좋다. 최신 시설은 아니고, 바다가 아닌 석호인 점은 다소 아쉽다.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised but can be repetitive or run low later in service. Dinner ranges from good to average and can be pricey; themed buffet nights and live music are well liked.
Related guest reviews
6
Nihan
Jan 21, 2023
·
Stayed 9 nights
Friendly staff. Food wasn't great and expensive. Rooms are ok.
Friendly staff. Food wasn't great and expensive. Rooms are ok.
8
Mario
Mar 10, 2024
·
Stayed 6 nights
Mayank at the reception was very knowledgeable and courteous, the dining was a repeated meals for the 7 days if there was a different menu at least every 3 days would be welcome, I even enjoyed the music at the lobby bar great music
Mayank at the reception was very knowledgeable and courteous, the dining was a repeated meals for the 7 days if there was a different menu at least every 3 days would be welcome, I even enjoyed the music at the lobby bar great music
8
Blair
Jul 6, 2024
·
Stayed 1 night
We enjoyed our stay! The facilities are amazing! Stand up paddle boards, 25 metre pool, volleyball, tennis, basketball, canoe, catamarans etc… The rooms are tired but extremely clean! The staff & buffet breakfast were excellent!
We enjoyed our stay! The facilities are amazing! Stand up paddle boards, 25 metre pool, volleyball, tennis, basketball, canoe, catamarans etc… The rooms are tired but extremely clean! The staff & buffet breakfast were excellent!
6
Duro
Jan 2, 2023
·
Stayed 19,359 nights
Old but nice hotel. Needs bit of work. Food was great, crew too. You can’t swim in lagoon because is infected with some bacteria. Pool is very good. Be ready for long time orders preparing,but that’s on whole island. Prices are too high for food and drinks. Use local drivers for island trips. All tours companies are overpriced. Money change you can do in the city. High percentage for credit cards payments .
Old but nice hotel. Needs bit of work. Food was great, crew too. You can’t swim in lagoon because is infected with some bacteria. Pool is very good. Be ready for long time orders preparing,but that’s on whole island. Prices are too high for food and drinks. Use local drivers for island trips. All tours companies are overpriced. Money change you can do in the city. High percentage for credit cards payments .
6
Leah
Feb 24, 2023
·
Stayed 1 night
Definitely stay in Vanuatu at the Holiday Inn, but maybe don't stay here just yet. In the room/resort there is no compendium, map or information about facilities in the resort so we wandered around and found things ourselves. The activities list in the activities hut looks to be from pre-covid times as we haven't seen any of those activities happening whilst we've been here. On rainy days we borrowed board games from the kids club for something to do. Our other travel company didn't tell us that you can't swim in the lagoon as its riddled with E Coli and unsafe to do so until at least 2026 but both pools are still functioning and clean. The kids pool is so much fun for the littlies and has been cleaned whilst weve stayed. You have to bring plenty of sunscreen as the pools do not have much shade and the sun in Vanuatu bites hard. Resort breakfast is good with the egg/omelette station and barista coffees the real stand outs. Breakfast staff are absolutely lovely and welcoming, as is Helen at reception. Dinner food is okay, similar to a pub menu in Australia and no signs of local cuisine unless you attend the Melanesian feast night (Tuesday) with cultural dance and song (food is fantastic but entertainment does tend to drag on). The curry buffet and fire show (Thursday) has fantastic tasty food and the show is great for the family.There's been some people visiting from Holiday Inn corporate this week and we've seen more cleaning and organising from the staff than ever.
Definitely stay in Vanuatu at the Holiday Inn, but maybe don't stay here just yet. In the room/resort there is no compendium, map or information about facilities in the resort so we wandered around and found things ourselves. The activities list in the activities hut looks to be from pre-covid times as we haven't seen any of those activities happening whilst we've been here. On rainy days we borrowed board games from the kids club for something to do. Our other travel company didn't tell us that you can't swim in the lagoon as its riddled with E Coli and unsafe to do so until at least 2026 but both pools are still functioning and clean. The kids pool is so much fun for the littlies and has been cleaned whilst weve stayed. You have to bring plenty of sunscreen as the pools do not have much shade and the sun in Vanuatu bites hard. Resort breakfast is good with the egg/omelette station and barista coffees the real stand outs. Breakfast staff are absolutely lovely and welcoming, as is Helen at reception. Dinner food is okay, similar to a pub menu in Australia and no signs of local cuisine unless you attend the Melanesian feast night (Tuesday) with cultural dance and song (food is fantastic but entertainment does tend to drag on). The curry buffet and fire show (Thursday) has fantastic tasty food and the show is great for the family.There's been some people visiting from Holiday Inn corporate this week and we've seen more cleaning and organising from the staff than ever.
6
Loriza
Aug 4, 2023
·
Stayed 7 nights
My recent stay at the Holiday Inn was a blend of positive experiences and areas that could benefit from improvement. The staff's friendliness and professionalism stood out, creating a welcoming atmosphere. The outdoor facilities, including the pool and tennis court, kayaks, contributed to a resort-like ambiance. The breakfast selection, especially the omelette station and fresh coconut, added a delightful culinary touch. The staff were amazing! However, there were aspects that needed attention. Housekeeping lacked consistency, with varying supplies of towels and face washers. Breakfast items' freshness fluctuated based on the time of arrival, suggesting a need for better replenishment strategies. Basic dinner options like garlic bread and pizza were disappointing, leading me to explore dining outside. Long-term considerations included an outdated entrance that could benefit from a fresh coat of paint for a more inviting welcome. Bathroom ventilation was totally inadequate, leading to foggy mirrors after showers. The shower curtains did little to prevent water leaking. The outdated room decor and undersized pillow covers detracted from the overall experience, though the rooms were clean. We had to request additional covers so the pillow wasn’t on display. In conclusion, the Holiday Inn offers a mix of positive aspects and areas for improvement. By addressing these issues, it has the potential to enhance the guest experience and elevate its overall quality.
My recent stay at the Holiday Inn was a blend of positive experiences and areas that could benefit from improvement. The staff's friendliness and professionalism stood out, creating a welcoming atmosphere. The outdoor facilities, including the pool and tennis court, kayaks, contributed to a resort-like ambiance. The breakfast selection, especially the omelette station and fresh coconut, added a delightful culinary touch. The staff were amazing! However, there were aspects that needed attention. Housekeeping lacked consistency, with varying supplies of towels and face washers. Breakfast items' freshness fluctuated based on the time of arrival, suggesting a need for better replenishment strategies. Basic dinner options like garlic bread and pizza were disappointing, leading me to explore dining outside. Long-term considerations included an outdated entrance that could benefit from a fresh coat of paint for a more inviting welcome. Bathroom ventilation was totally inadequate, leading to foggy mirrors after showers. The shower curtains did little to prevent water leaking. The outdated room decor and undersized pillow covers detracted from the overall experience, though the rooms were clean. We had to request additional covers so the pillow wasn’t on display. In conclusion, the Holiday Inn offers a mix of positive aspects and areas for improvement. By addressing these issues, it has the potential to enhance the guest experience and elevate its overall quality.
10
Santosh
Jan 10, 2024
·
Stayed 7 nights
Well, what can I say… I was blown away by the total experience that Holiday Inn Vanuatu offered… from the time we checked in, to the gala NYE dinner, to every little request through our 7 day stay. Front office Manager Mayank Kothari ensured our family felt all at home and always greeted us with a smile; no request was ever frowned upon and I know some of the requests made were pushing it. Randy was a great host and was seen everywhere in the resort gracing his infectious smile. Chefs Ram, Aaka and Clinton always made it a point to visit us during meals time permitting of course ensuring all our palates were satisfied. Couldn’t not mention Matilda from front office and Tom - who helped out during a late night emergency for their excellent hospitality. Live music most nights was excellent and set the mood for a wonderful evening. The Malenasian and Curry night with the local performers and fire show was outstanding. Although the rooms were a bit dated and breakfast and lunch options could run out especially with longer stays, I wouldn’t hold it against the joint given the amazing mix of local and expats putting up a great show. Gym can be missed, not worth a visit. Spa is great though. All in all, one of the best holidays we have had in a while, thanks to the wonderful staff at Holiday Inn Vanuatu. We will be back soon to relive the wonderful experience we had last week.
Well, what can I say… I was blown away by the total experience that Holiday Inn Vanuatu offered… from the time we checked in, to the gala NYE dinner, to every little request through our 7 day stay. Front office Manager Mayank Kothari ensured our family felt all at home and always greeted us with a smile; no request was ever frowned upon and I know some of the requests made were pushing it. Randy was a great host and was seen everywhere in the resort gracing his infectious smile. Chefs Ram, Aaka and Clinton always made it a point to visit us during meals time permitting of course ensuring all our palates were satisfied. Couldn’t not mention Matilda from front office and Tom - who helped out during a late night emergency for their excellent hospitality. Live music most nights was excellent and set the mood for a wonderful evening. The Malenasian and Curry night with the local performers and fire show was outstanding. Although the rooms were a bit dated and breakfast and lunch options could run out especially with longer stays, I wouldn’t hold it against the joint given the amazing mix of local and expats putting up a great show. Gym can be missed, not worth a visit. Spa is great though. All in all, one of the best holidays we have had in a while, thanks to the wonderful staff at Holiday Inn Vanuatu. We will be back soon to relive the wonderful experience we had last week.
6
Bruce
Dec 1, 2024
·
Stayed 6 nights
Hotel is being renovated so while room accommodation was fine, the restaurant operation was a lower standard than past experience.
Hotel is being renovated so while room accommodation was fine, the restaurant operation was a lower standard than past experience.
8
Schalk
Apr 7, 2024
·
Stayed 8 nights
We stayed for 8 nights at the Holiday Inn in a resort facing room with a family of 4. The room was very nice and tidy. Good beds and linen. The pillows were a bit soft for our liking but not bad. The room was cleaned every day. The food in the restaurant was great. Good variety and it tasted very good. The Hawaiian pizza was our favourite! The staff was extremely friendly and helpful. We were really surprised at how nice all people in Vanuatu were. We travelled with a rental car and got to see a lot of the people and they are amazingly friendly. We will definitely go back to Vanuatu in the future.
We stayed for 8 nights at the Holiday Inn in a resort facing room with a family of 4. The room was very nice and tidy. Good beds and linen. The pillows were a bit soft for our liking but not bad. The room was cleaned every day. The food in the restaurant was great. Good variety and it tasted very good. The Hawaiian pizza was our favourite! The staff was extremely friendly and helpful. We were really surprised at how nice all people in Vanuatu were. We travelled with a rental car and got to see a lot of the people and they are amazingly friendly. We will definitely go back to Vanuatu in the future.
8
BENJAMIN
Oct 18, 2024
·
Stayed 7 nights
Staff were very friendly and eager to assist. Thank you David for your efforts and friendly can do attitude. Nightly meal options were great but breakfast was not the same standard. Too repetitive and lacked new variety and freshness. We found the lighting extremely dark in the main reception, perhaps due to the renovations. Also we hoped for a kids club to entertain our 10 year old but found it was geared towards toddlers so she wasn't interested. The staff are the hotel's best asset but with half the property being closed at the moment it feels very restrictive with just one pool open. Our room also had a tv that picked up no stations which was disappointing and an interconnecting door with the next room where you could hear their tv and phone conversations . Perhaps after renovations things will improve.
Staff were very friendly and eager to assist. Thank you David for your efforts and friendly can do attitude. Nightly meal options were great but breakfast was not the same standard. Too repetitive and lacked new variety and freshness. We found the lighting extremely dark in the main reception, perhaps due to the renovations. Also we hoped for a kids club to entertain our 10 year old but found it was geared towards toddlers so she wasn't interested. The staff are the hotel's best asset but with half the property being closed at the moment it feels very restrictive with just one pool open. Our room also had a tv that picked up no stations which was disappointing and an interconnecting door with the next room where you could hear their tv and phone conversations . Perhaps after renovations things will improve.
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AI-generated summary based on recent guest reviews
6
Judy
Aug 21, 2026
·
Stayed 2 nights
Lipstick marks on the glasses in our room and cups not clean. Hole in shower curtain.
Lipstick marks on the glasses in our room and cups not clean. Hole in shower curtain.
8
karen
Jul 9, 2026
·
Stayed 5 nights
Great accommodation with lots of activities especially for families. Staff were fantastic especially David in the activities team. Downside was the food and you can't snorkel from the resort, but it does say that on the website.
Great accommodation with lots of activities especially for families. Staff were fantastic especially David in the activities team. Downside was the food and you can't snorkel from the resort, but it does say that on the website.
10
Madison
Jun 28, 2026
·
Stayed 4 nights
Staff were extremely friendly and helpful and made my stay incredible!
Staff were extremely friendly and helpful and made my stay incredible!
10
Thorsten
Apr 12, 2026
·
Stayed 1 night
This is a fantastic place to stay when you are traveling with family. The extraordinary care with which children are treated is very special.
This is a fantastic place to stay when you are traveling with family. The extraordinary care with which children are treated is very special.
10
Rebecca
Apr 4, 2026
·
Stayed 6 nights
The biggest asset to this hotel is their staff everyone was friendly, helpful and engaged with the kids. From the initial welcome from the chief to departing the hotel everything was great. Would recommend this hotel to anyone travelling to Vanuatu ..
The biggest asset to this hotel is their staff everyone was friendly, helpful and engaged with the kids. From the initial welcome from the chief to departing the hotel everything was great. Would recommend this hotel to anyone travelling to Vanuatu ..
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 23:59
Before 11:00
Security deposit
You'll be required to pay the fully refundable deposit for this property.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Holiday Inn Resort Vanuatu by IHG
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately VUV 3000 for adults and VUV 1500 for children.
What are the standard check-in and check-out times?
Check-in time is from 2:00 PM to 11:59 PM, and check-out time is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available. Guests can arrange the transfer directly with the property.
What accessibility features does the property offer for guests with disabilities?
The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are available, ensuring comfort for guests with disabilities.
What is the location of the property in relation to key landmarks?
The resort is located in Port Vila, just a 5-minute drive from the University of the South Pacific and Tana Russet Plaza. It is 1.2 miles from the National Museum and 1.5 miles from Nambawan Market & Café.
Does the property have a swimming pool?
Yes, there are 2 outdoor swimming pools available at the property. The pools are operational year-round and are suitable for guests of all ages.
What are the policies for guests staying with children?
Children aged 1 year old and younger can stay free when occupying the parent or guardian's room, using existing bedding. The property is family-friendly, offering amenities suitable for children.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-18: 183.62090886042787USD
- 2026-10-19: 202.30119626408387USD
- 2026-10-20: 213.91504996951295USD
- 2026-10-21: 209.9692598042145USD
- 2026-10-22: 131.03955087862397USD
- 2026-10-23: 140.12370281985474USD
- 2026-10-24: 162.85560001480104USD
- 2026-10-25: 135.41648371061706USD
- 2026-10-26: 144.70744002685547USD
- 2026-10-27: 141.63078103845214USD
- 2026-10-28: 154.5277683067932USD
- 2026-10-29: 145.8881084270935USD
- 2026-10-30: 125.40015893110657USD
- 2026-10-31: 114.84365431246185USD
- 2026-11-01: 115.06960137737275USD
- 2026-11-02: 141.31131119394684USD
- 2026-11-03: 130.02557021044922USD
- 2026-11-04: 129.59497521123504USD
- 2026-11-05: 133.17168883852386USD
- 2026-11-06: 156.05569211886598USD
- 2026-11-07: 140.58207482909393USD
- 2026-11-08: 121.65676612905884USD
- 2026-11-09: 134.4148597899704USD
- 2026-11-10: 147.2493359497986USD
- 2026-11-11: 143.84814975USD
- 2026-11-12: 143.8954545286255USD
- 2026-11-13: 125.48349851848603USD
- 2026-11-14: 116.0729282015915USD
- 2026-11-15: 115.56594214615632USD
- 2026-11-16: 135.5607940917206USD
- 2026-11-17: 128.10178549765016USD
- 2026-11-18: 119.63321180446626USD
- 2026-11-19: 119.36671167408753USD
- 2026-11-20: 114.00041753862763USD
- 2026-11-21: 115.17543811797333USD
- 2026-11-22: 118.66413131238556USD
- 2026-11-23: 133.5006316189804USD
- 2026-11-24: 129.04349973031617USD
- 2026-11-25: 124.57552573699951USD
- 2026-11-26: 138.09422684062957USD
- 2026-11-27: 123.20551841999817USD
- 2026-11-28: 120.97879657476044USD
- 2026-11-29: 144.84639353541564USD
- 2026-11-30: 140.77374133264922USD
- 2026-12-01: 145.1927589875946USD
- 2026-12-02: 154.38886614205933USD
- 2026-12-03: 143.0594144477768USD
- 2026-12-04: 124.85414301038361USD
- 2026-12-05: 120.49327223871613USD
- 2026-12-06: 121.49646214606476USD
- 2026-12-07: 127.45861850027467USD
- 2026-12-08: 129.7335094118805USD
- 2026-12-09: 131.0326109047699USD
- 2026-12-10: 125.56884907239532USD
- 2026-12-11: 121.49646214606476USD
- 2026-12-12: 149.82640239375306USD
- 2026-12-13: 117.93866016146087USD
- 2026-12-14: 121.44255112845612USD
- 2026-12-15: 119.99661484967041USD
- 2026-12-16: 123.65275737623597USD
- 2026-12-17: 132.52200973251342USD
- 2026-12-18: 125.87943643495178USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Swimming, diving, and fishing are not permitted in the lagoon until further notice.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: VUV 5000 per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately VUV 3000 for adults and VUV 1500 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VUV 2000.0 per day
- Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Services
Tour Desk
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Casino
Garden
Beach (Nearby)
Cycling
Playground
Hiking
Pool Outdoor
Live Music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
General
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Kids Club
Poolside Bar
Picnic Area/Tables
Breakfast in the Room
Family Room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi