Name: Macdonald Inchyra Hotel & Spa
Address: Grange Road, Polmont, Falkirk, GB
Price range: 90 $US–392 $US per night
Rating: 7.98

Ce qu'en disent des voyageurs

À l'hôtel Macdonald Inchyra Hotel & Spa, les voyageurs font l'éloge constant du personnel accueillant et serviable, ainsi que des équipements de loisirs populaires, notamment la piscine, le spa et la salle de sport. Cependant, certaines critiques récurrentes portent sur des chambres vieillottes, des petits problèmes d'entretien et une qualité de propreté variable.

La qualité de la nourriture varie de bonne à moyenne, mais de nombreux clients trouvent les prix du restaurant et du bar élevés et le service lent aux heures de pointe. Le Wi-Fi est souvent signalé comme peu fiable ou payant, et il n'y a pas de jacuzzi. L'emplacement est pratique pour les liaisons routières et les attractions de Falkirk, bien qu'il ne soit pas facile de se rendre aux Kelpies à pied et qu'il y ait peu de commerces à proximité immédiate. Idéal pour une étape relaxante si le décor désuet et les frais supplémentaires ne sont pas un problème.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements de loisirs (piscine, sauna/bain de vapeur, salle de sport) sont un atout ; on note la présence d'un parking avec bornes de recharge pour véhicules électriques. Parmi les points négatifs, l'absence de jacuzzi, les fermetures occasionnelles de la piscine ou ses horaires limités, une panne d'ascenseur passée et un espace extérieur limité.

Avis de voyageur à ce sujet

10

Lisa

1 sept. 2025

·

A séjourné 1 nuit

What a fantastic place! The staff could not have been more kind and helpful! We arrived late back to the hotel after sightseeing only to find that the restaurant had already closed. They happily fixed us up a couple of sandwich plates. All the food we had here was exceptional. The pool and saunas were very nice and clean. A great treat after a long travel day.

10

Neil

24 mai 2025

·

A séjourné 1 nuit

Nice hotel, the pool and steam room were very nice, plenty of parking and there is limited outdoor seating which is a big shame for summer months, but bar and restaurant are comfortable. Upgrading to better rooms may only get you robes and slippers, but for some people thats a worthwhile thing, and there are some bigger rooms too

10

tom

15 avr. 2025

·

A séjourné 2 nuits

Love this hotel. Staff are awesome, and the facilities are great Inc pool and gym.

10

Malcolm

23 nov. 2025

·

A séjourné 1 nuit

Nice place, didn’t eat there but the rooms, staff and gym were good.

10

Greta

1 nov. 2025

·

A séjourné 1 nuit

Lovely welcome at reception. Pool and steam room excellent

10

David

11 févr. 2025

·

A séjourné 1 nuit

Friendly efficient reception. Good quality breakfast and spa facilities available along with EV charging facility. Enjoyed the stay and warm Scottish hospitality.

8

Lindsay

13 mai 2025

·

A séjourné 1 nuit

We had a lovely stay, room was a little dated but the bed was comfortable and shower great, rest of the hotel had a luxurious feel and the dining options were great and could have been excellent with just a couple of details improved like the butter being soft for the bread and fish and chips was a half portion of fish so was disappointing. The spa was gorgeous, just missing a jacuzzi. Overall a great stay and very attentive staff.

6

Beckie

13 juil. 2024

·

A séjourné 2 nuits

Expedia info listed a hot tub. There is no hot tub, only a pool and other “spa” amenities available for booking. The staff member manning the door to the spa facilities was absent when we went to go look at it. When she showed up she said we couldn’t go look at it because we were wearing shoes. It just felt unwelcoming and complicated. The WiFi was terrible and also complicated to use, requiring account creation. The free WiFi access was only 3G and only allowed one device. It was £7.99 a day for better WiFi access. I didn’t buy it. The building interior looks worn out and the lift was out of order. The room was nice sized but old and out dated looking. There were no coffee or tea amenities in the room. The rest of the staff was plenty friendly aside from the spa lady and they were accommodating when we asked for things. They also listed “laundry facilities” which I have learned that in the UK that means they’ll send your laundry out to a service for you, which was inconvenient for us.

8

Gillian

12 juil. 2024

·

A séjourné 1 nuit

The swimming pool and steam room were very good.

6

Lesley

5 nov. 2024

·

A séjourné 1 nuit

I chose this property for the pool facilities, however the pool was closed without notice on the morning I planned to use it.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est variable : certaines chambres sont impeccables, tandis que d'autres présentent de la poussière, des serviettes sales ou manquantes, des taches et des moquettes usées.

Avis de voyageur à ce sujet

10

Lisa

27 mai 2025

·

A séjourné 1 nuit

Had the best stay, very clean hotel, breakfast was lovely too

8

Sarah

7 avr. 2025

·

A séjourné 1 nuit

The room we stayed in wasn’t as clean as we would have liked it to be. Sticky marks on tables, bedside tables, yellow stains around sink/bath taps, the chairs, carpets in room were in need of replacement, carpets and wall paper in ground corridors need to be updated too. The reception, restaurant and surrounding areas were lovely, clean and modern.

8

Tammy

7 juin 2025

·

A séjourné 1 nuit

Nice hotel but definitely dated. Could use a deep clean. Carpets in rooms have been there for quite some time as well as the furniture. Stained chairs and couches. Old and historic should not be confused with dirty and disrepair. Staff were extremely friendly, Helpful and always smiling.

4

Greg

27 juin 2025

·

A séjourné 1 nuit

Extremely disappointed. The room was extremely dusty along the skirting boards it looked like it had not been vacumed properly for a long time. One of the curtains was completely ripped and falling apart, the carpet was threadbare in places. The wooden batn panel had paint peeling off it and was warped at the bottom. Overall this room was definitely nowhere near a 4 star standard and need urgent maintenance and deep cleaned! Very disappointed and underwhelming stay.

4

Jason

26 avr. 2024

·

A séjourné 1 nuit

Looks a lot better in the photos phoned 18 times to book a table in the Restraunt apparently phones were down . Our room was very dated like something out of the 80s no USB points no bedside sockets . Absolutely no wifi in our room but was told could buy premium for £7.99 why should I ? Wifi should be available complimentary throughout all areas like it says it is . £20 for breakfast is nothing short of a rip off and a p take . Very poor hotel didn’t look that clean was sugar and tea stains in the tea cup from a previous guest .very dated . only decent thing was the health spa which I didn’t get time to use .

8

Rosanne

6 déc. 2025

·

A séjourné 1 nuit

Spotless room. Comfortable Helpful staff

10

Sandra

27 mai 2025

·

A séjourné 1 nuit

Spa great. Swimming lanes in the pool were useful as there a few children playing with a ball in the pool too. Restaurant had a few GF options and staff seemed knowledgable. Food was of good quality. (Gf burger and chips and steak with chips and mushroom) Room spotless although the shower (over a bath) leaked all over the floor!! Bed allowed a good nights sleep.

6

Sara

9 nov. 2025

·

A séjourné 1 nuit

Usually a lovely stay Fabulous check in and reception staff ( Amber) Missing toilet rolls in check in Dirty towel still in bathroom from previous guests Missing second set of towels, one towel had a hole in Housekeeping attempted 4 times to clean bedroom on the morning of check out

2

Stewart

12 févr. 2024

·

A séjourné 1 nuit

Check in person did not speak and was not welcoming. Room dirty including bedding. Room old and tired with broken and damaged fixtures

6

Martin

6 août 2024

·

A séjourné 1 nuit

Great service from the staff during check in / out and in the restaurant. Accommodation is looking tired, really needs upgrading. I was room 158 on the ground floor, and every inch of the floor squeaked as I moved about. The shower head didn’t stay up and I had the hold the head up with one hand as I showered. See the picture of the stained work space, not what I’d expect in the type of hotel. Disappointed with the TV, small, poor quality picture, in this day and age the rooms really lack modern technology. Didn’t use the leisure facilities, but they looked better quality than the hotel.

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Chambres

Les chambres varient de spacieuses et confortables à petites et vieillottes ; beaucoup soulignent un décor fatigué, des meubles usés, un nombre limité de prises de courant/USB au chevet et des problèmes d'entretien occasionnels (lits affaissés ou bancals, douches qui fuient, petits téléviseurs, absence de climatisation). Le bruit est signalé, et le Wi-Fi est souvent faible ou payant.

Avis de voyageur à ce sujet

6

Richard

16 sept. 2025

·

A séjourné 2 nuits

The hotel is old and tired, and really needs complete renovation. The carpets are threadbare, the bed sagged, the white plastic shower tap and extractor fan had gone yellow with age, the bathroom mirror was losing its silver backing, and the furniture was chipped and worn. There were no usable sockets near the bed - only old-style round pin lighting sockets. On Saturday night you couldnt see the bar for all the dirty glasses, and tables were left uncleared for hours: just not enough staff to cope. We ate in the restaurant on Saturday night: the food was ok, but somewhat uninspiring, and expensive for what it was. Thirty years ago, this would have been a nice hotel, but it really needs a rethink.

8

Brian

23 mai 2024

·

A séjourné 1 nuit

The room was clean and fresh although I would not necessarily class it as Deluxe/Executive. No air conditioning and the room gof quite stuffy/warm at night despite windows being open to let air circulate. Shower and toiletries were excellent. We had dinner in the hotel. The food was overpriced and not cooked to order requirements. The wine was not properly chilled either. Breakfast was average with a number of items incurring a supplement, including a staggering £4 for a cappuchino/latte/hot chicolate. We were not offered additional coffee. The swimming pool and sauna/steam room were excellent. Overall, the hotel food and drink offers poor value for money and rooms need some proper air conditioning.

10

Danielle

15 oct. 2024

·

A séjourné 2 nuits

We had a big large room which suited our needs. I loved the thick blackout curtains and I slept well. There was a wedding at the hotel but didn’t hear anything. The rooms were quiet and restful. The menu was very expensive (our rate did not include breakfast) so we chose to eat in town. We got taxis as didn’t arrive by car and it’s quite far from main towns/travel stations. The spa area was lovely but they only gave one medium sized towel, which really was only appropriate for my long thick hair and even when I asked they would not give me another towel. Reception staff were lovely and friendly.

6

Laura

2 déc. 2024

·

A séjourné 1 nuit

The rooms are a little dated and could do with a refresh. The doors are not acoustic rated and can hear everyone talking in the corridors when they arrive late at night or early for breakfast. Can also hear people walking around in rooms upstairs.

6

Barry

9 déc. 2025

·

A séjourné 1 nuit

Nice hotel a little worn out, bed base was broken on one corner

8

Finlay

25 sept. 2025

·

A séjourné 1 nuit

Lovely spacious room with comfy armchairs, would definitely book again

6

Beckie

13 juil. 2024

·

A séjourné 2 nuits

Expedia info listed a hot tub. There is no hot tub, only a pool and other “spa” amenities available for booking. The staff member manning the door to the spa facilities was absent when we went to go look at it. When she showed up she said we couldn’t go look at it because we were wearing shoes. It just felt unwelcoming and complicated. The WiFi was terrible and also complicated to use, requiring account creation. The free WiFi access was only 3G and only allowed one device. It was £7.99 a day for better WiFi access. I didn’t buy it. The building interior looks worn out and the lift was out of order. The room was nice sized but old and out dated looking. There were no coffee or tea amenities in the room. The rest of the staff was plenty friendly aside from the spa lady and they were accommodating when we asked for things. They also listed “laundry facilities” which I have learned that in the UK that means they’ll send your laundry out to a service for you, which was inconvenient for us.

6

Caroline

21 sept. 2025

·

A séjourné 2 nuits

reception staff amazing and helpful, especially Paige. Spa was lovely , clean, and relaxing . Dining was good. only things let this hotel down are the standard of rooms. tired and dated ,definately not worthy of 4stars. no plugs beside bedside, poor internet

6

Richard

20 juin 2024

·

A séjourné 1 nuit

Staff excellent, hotel clean. A little overpriced, outdated furniture and no usable sockets anywhere near the bed. Also charging 3x the price when a concert is in town is a little disingenuous.

8

Diane

22 août 2024

·

A séjourné 1 nuit

Spa was excellent. Room was very small with a tiny shower and not easy to access. We had heavy luggage and had to negotiate several staircases. An offer of help with luggage would not have gone amiss. Mattress was very soft

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Service

Le personnel est largement salué pour son amabilité, son accueil chaleureux et son aide précieuse, avec plusieurs membres du personnel exceptionnels mentionnés par leur nom. Néanmoins, les clients signalent un service lent au restaurant, des erreurs occasionnelles à l'enregistrement et quelques lacunes concernant le ménage.

Avis de voyageur à ce sujet

8

Patricia

3 juil. 2024

·

A séjourné 1 nuit

The receptionist was really friendly and helpful. Breakfast was horrible , poached eggs overcooked, mushroom dry and beans cold . One waitress was rude when my husband told her about poached eggs. Stay was good but we will not be going back if ever in Stirling.

4

Stephen

3 juin 2024

·

A séjourné 1 nuit

Nice spa, receptionist helpful and gave all info on food times, booked us in for breakfast and dinner. Very slow service at dinner, not attentive to getting drinks served etc. took over 15 minutes for us to be asked what we would want to drink. Same at breakfast time. Poor service and wouldn’t pay to stay here again at the prices charged.

6

Roy

29 janv. 2025

·

A séjourné 4 nuits

Above average hotel at best. Hotel is nice enough. A little dated in places. Service in the restaurant can be slow. So much so I walked of breakfast as it took to long. Evening meal are tasty but nothing spectacular for the price.

8

David

19 juin 2024

·

A séjourné 2 nuits

Staff excellent, comfortable stay, Page on reception was amazing

8

Nicola

14 juin 2025

·

A séjourné 1 nuit

Very nice clean hotel staff very friendly, however one member of staffs mannerism was very abrupt when we complaint about the bathroom light not working this got fixed straight away and relocated to a different room.

2

Steve

4 sept. 2025

·

A séjourné 1 nuit

I arrived at 16.30 to be given a twin room when I had paid for a Double. I was told house keeping would change this to a double so I said I would go for something to eat while this is done. On my return this still hadn't been done. The receptionist said she would ask house keeping to do it straight away. At 19.30 I asked again how much longer, only to be told this couldn't be changed to a double. I was then offered another double which could have been done at 16.30 when I checked in not 3 hours later. Very poor.

10

LORRAINE

10 nov. 2024

·

A séjourné 1 nuit

This was our second time staying at the hotel. The staff are fantastic! So friendly and helpful! Especially Megan on the front desk! Will definitely stay again

10

David

27 nov. 2024

·

A séjourné 1 nuit

From the moment I arrived to the moment I left, nothing was too much trouble for the team. Friendly, helpful staff, great food, and a terrific hotel—dog-friendly and spacious. The health spa was excellent, too. I HIGHLY recommend this hotel. I can't wait to return!

10

LAUREN

23 août 2025

·

A séjourné 1 nuit

The staff here are incredible and an asset to the hotel. Given the relative youth of said staff, the level of professionalism, warmth and attention to detail is exceptional.

6

Sara

9 nov. 2025

·

A séjourné 1 nuit

Usually a lovely stay Fabulous check in and reception staff ( Amber) Missing toilet rolls in check in Dirty towel still in bathroom from previous guests Missing second set of towels, one towel had a hole in Housekeeping attempted 4 times to clean bedroom on the morning of check out

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Emplacement

Pratique pour les liaisons routières et les sites touristiques de Falkirk, et accessible depuis la gare de Polmont pour certains. Pas central, avec peu de commerces à proximité immédiate, et les Kelpies sont plus accessibles en voiture qu'à pied.

Avis de voyageur à ce sujet

10

Mags

27 août 2025

·

A séjourné 7 nuits

Close to major road links and good leisure facilities

10

Karen

28 avr. 2024

·

A séjourné 1 nuit

We had a quick overnight stay to break up a long journey and booked here so we could explore the area. In particular the Kelpies which according to Expedia is a short walk from the hotel. This isn’t true. It’s over an hour to walk and about 20 minutes in the car. Lovely hotel, superb big bed which was very comfortable. Staff very nice and dining options were good.

10

Danielle

15 oct. 2024

·

A séjourné 2 nuits

We had a big large room which suited our needs. I loved the thick blackout curtains and I slept well. There was a wedding at the hotel but didn’t hear anything. The rooms were quiet and restful. The menu was very expensive (our rate did not include breakfast) so we chose to eat in town. We got taxis as didn’t arrive by car and it’s quite far from main towns/travel stations. The spa area was lovely but they only gave one medium sized towel, which really was only appropriate for my long thick hair and even when I asked they would not give me another towel. Reception staff were lovely and friendly.

10

Gillian

3 nov. 2024

·

A séjourné 2 nuits

A lovely hotel. The staff are friendly and helpful. The food is really delicious; there's a good variety and serving staff could not be friendlier. We had a great spa experience, made even better by the very attentive and courteous staff and lovely facilites. Would definitely recommend considering this hotel if visiting Falkirk. Its gorgeous surroundings and position close to local attractions makes it a fantastic opportunity to relax and enjoy your trip.

10

Craig

5 sept. 2023

·

A séjourné 1 nuit

Very nice hotel and restaurant. It could use some updating but that didn't detract from our stay. The food was excellent and the service was great. There's not much around this property so we just ate in the on-site restaurant. Convenient to the highway to the airport.

10

Jodi

17 juin 2025

·

A séjourné 2 nuits

Awesome stay.. Great staff, accommodations and location

10

Neil

28 mai 2024

·

A séjourné 1 nuit

One night stop over in a large spacious room. Staff were very friendly and helpful. Huge comfortable bed was just what was needed before the big push to the south after our trip to Moray. Perfect location for visiting the Kelpies and Waterwheel

6

Greg

1 déc. 2024

·

A séjourné 3 nuits

Location for edingbrugh glasgow and sterling excellent

8

Geoffrey

8 mars 2023

·

We were able to walk to the hotel from Polmont Station. Hotel had a nice feel and staff were very welcoming and helpful at all times.

8

Graeme

17 juin 2025

·

A séjourné 2 nuits

Great customer service. Convenient to Falkirk.

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Repas

La qualité varie entre d'excellents repas et de mauvais petits déjeuners, mais les prix sont généralement considérés comme élevés pour la nourriture et les boissons. Le service peut être lent aux heures de pointe, bien que les options sans gluten et certains dîners soient salués.

Avis de voyageur à ce sujet

8

Barbara

24 oct. 2024

·

A séjourné 1 nuit

Nice clean hotel & friendly staff but food & drink prices are excessive - £12.50 for a large glass of an average white wine is just not acceptable & £18 for an average burger roll with frozen chips (this was the cheapest main meal on the menu) cannot be justified & this spoiled my stay I’m afraid

6

Roy

29 janv. 2025

·

A séjourné 4 nuits

Above average hotel at best. Hotel is nice enough. A little dated in places. Service in the restaurant can be slow. So much so I walked of breakfast as it took to long. Evening meal are tasty but nothing spectacular for the price.

8

Heather

22 juil. 2024

·

A séjourné 1 nuit

Had an enjoyable one night stay. The room was comfortable and I got a good night's sleep. I would say it is a little overpriced for what you get. The prices for meals in particular are overpriced. £18 per person for breakfast and the cooker option was a small portion for the price although tasty. I ate the fish and chips in the evening and again although tasty not worth £20.

8

hoang

12 oct. 2025

·

A séjourné 7 nuits

Good breakfast

10

Sandra

27 mai 2025

·

A séjourné 1 nuit

Spa great. Swimming lanes in the pool were useful as there a few children playing with a ball in the pool too. Restaurant had a few GF options and staff seemed knowledgable. Food was of good quality. (Gf burger and chips and steak with chips and mushroom) Room spotless although the shower (over a bath) leaked all over the floor!! Bed allowed a good nights sleep.

8

Ian

21 mai 2024

·

A séjourné 1 nuit

Great hotel, clean, friendly staff just food a bit expensive. Would have been perfect if food sensibly priced. Doesn’t need to be London city prices here for relatively basic food.

8

Christopher

23 juil. 2024

·

A séjourné 1 nuit

Good hotel. I’ve stayed here before. Food is and wines are good but too expensive. Staff are all very helpful and friendly.

4

Jithen

26 avr. 2025

·

A séjourné 1 nuit

Just underwhelming. Breakfast was horrible, food overpriced. Sausages dried up, eggs precooked...just horrible. No phones in rooms, Qr codes used. Asked for warm/ hot milk for kid... was brought but freezing. Tried to call reception again 4 times no answer. Just not a 4 star hotel as advertised. Pool was also cold and room was over heated... just dont rush to hotel. Staff were pleasent. About only thing up to date at hotel.

6

Danny

25 oct. 2024

·

A séjourné 1 nuit

All in all a lovely hotel. However, £6 for seasonal greens, which turned out to be half of a 49p broccoli is a bit of a p*ss take!

8

Tracy

8 févr. 2023

·

A séjourné 2 nuits

Our stay was really good and just what we needed. Our hotel room was a bit dated and could do with a brush up and the pillows were awful but can’t take away from the wonderful time we had. Our evening meal was fantastic but breakfast was definitely overpriced

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Mois	Prix moyen
janvier	107 $US
février	688 $US
mars	110 $US
avril	227 $US
mai	195 $US
juin	305 $US
juillet	237 $US
août	267 $US
septembre	182 $US
octobre	128 $US
novembre	107 $US
décembre	117 $US

di	lu	ma	me	je	ve	sa
1 $92	2 $111	3 $117	4 $126	5 $99	6 $135	7 $140
8 $90	9 $100	10 $112	11 $380	12 $106	13 $125	14 $197
15 $90	16 $98	17 $117	18 $118	19 $90	20 $131	21 $148
22 $90	23 $112	24 $114	25 $118	26 $149	27 $131	28 $149
29 $90	30 $108

Macdonald Inchyra Hotel & Spa

Prix pour Macdonald Inchyra Hotel & Spa

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 lit double

Chambre Supérieure, 1 très grand lit (Super Deluxe King/Twin)

Chambre Simple Standard, 1 lit une place

Suite Junior, 1 lit double

Chambre, 2 lits une place, accessible aux personnes à mobilité réduite

Chambre Familiale, 1 lit double (Deluxe Family)

Chambre Supérieure, 1 lit double (Super Deluxe Double)

Chambre Standard, 1 très grand lit

Chambre Deluxe, 1 lit double (Deluxe King)

Chambre Double Deluxe, 1 lit double

Avis des voyageurs sur Macdonald Inchyra Hotel & Spa

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $184	20 $139	21 $147	22 $134	23 $183	24 $392
25 $94	26 $117	27 $176	28 $122	29 $118	30 $138	31 $160