Name: Hilton Newcastle Tyne Bridge
Address: Bottle Bank, Gateshead, Tyne and Wear (comté), GB
Price range: 110 $US–289 $US per night
Rating: 8.35

Ce qu'en disent des voyageurs

À l'hôtel Hilton Newcastle Gateshead, les voyageurs apprécient fréquemment la vue panoramique sur la rivière, l'emplacement pratique pour le Quayside et le Glasshouse, ainsi que le personnel accueillant, tout en notant que les chambres peuvent paraître démodées avec des problèmes d'entretien tels que la climatisation bruyante ou inefficace.

De nombreuses critiques soulignent des petits déjeuners agréables et une piscine et un espace de loisirs décents. Les inconvénients courants incluent un ménage irrégulier, des salles de bains vieillottes, peu de prises électriques ou de réfrigérateurs dans les chambres, et des frais supplémentaires pour le stationnement sur place ; la qualité des dîners au restaurant et le rapport qualité-prix du bar sont variables. Dans l'ensemble, attendez-vous à une vue panoramique et à des installations solides, mais à un produit ancien avec des problèmes occasionnels.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations de loisirs comme la piscine sont régulièrement appréciées, et le bar et les espaces communs sont bien considérés. Le parking sur place est pratique mais payant ; certains clients apprécient le salon exécutif.

Avis de voyageur à ce sujet

8

Jason

20 févr. 2025

·

A séjourné 2 nuits

I would have given five stars but the heating in the room was broken and some of the furniture in the room is-was a little shabby in places where you really notice it. Executive lounge is very useful nicely supplied and thoughtfully located. Great view of the city.

10

Paul

25 août 2023

·

A séjourné 4 nuits

Brilliant hotel, excellent staff and service. Great facilities, especially the pool and jacuzzi. Fab location.

8

Lee

11 déc. 2024

·

A séjourné 1 nuit

A one night stay re a business trip. Hotel was superb but disappointed that after paying for hotel there was an additional 15.00 to park. We only had breast the hotel and this was average considering the cost. We also had a drink in the bar, again. Very expensive and the beer appeared to be flat half way down. We may stay again for the convenience but will likely have all food and drink elsewhere

10

Mandy

1 sept. 2025

·

A séjourné 3 nuits

I stayed with 2 of my daughters. The hotel was amazing, staff very welcoming, space in the room was great. We were lucky enough to have a room with a view over the bridges which was excellent day and night. My girls loved the pool. We will definitely stay again!

8

Michael

2 août 2025

·

A séjourné 1 nuit

Stayed for one night enroute to Edinburgh. Room was very clean and with a spectacular view of the river and bridges. Looses a star, as I feel the parking charge is an unnecessary added cost.

10

Dan

8 nov. 2024

·

A séjourné 1 nuit

One night stay for business, EV charging took a few attempts but once connected was fine. Easy check in and check out with good service all round.

10

Debra

28 août 2023

·

A séjourné 3 nuits

Enjoyable stay with the personnel looking after our needs well. Good facitilies, including the swimming pool. Very good selection at the breakfast buffet.

10

Jenine

29 oct. 2023

·

A séjourné 3 nuits

Great location with fantastic views of the Tyne Bridge from the lobby and our room. Only 5 min taxi into Eldon Sq. The kids loved swimming before breakfast. Would definitely recommend and book again. Great clean smart hotel

10

Judith

7 mars 2025

·

A séjourné 1 nuit

Good location with onsite parking - payable. Well equipped room.

10

Adam

29 avr. 2025

·

A séjourné 2 nuits

What a view from the hotel and great location to walk around the city centre. Swimming pool was great and every staff member really professional and kind.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est souvent saluée, mais plusieurs critiques signalent des problèmes tels que de la moisissure dans les douches, des toiles d'araignées, des salles de bains ou des fenêtres sales, et un ménage irrégulier.

Avis de voyageur à ce sujet

10

Steven

31 déc. 2024

·

A séjourné 1 nuit

Very clean and helpful staff

10

Zoe

30 mai 2025

·

A séjourné 1 nuit

Hotel was lovely. Room was clean. Couldnt fault it.

4

Alex

28 mai 2024

·

Not very impressed with the cleanliness of my room. The bathroom was not clean (dirty tub, walls, and sink) and we found a fingernail on the hotel room chair. I brought up the issue with a staff member at the front desk and they requested that my room be re-cleaned. As far as I could tell all they did was make the bed and clean the toilet. The fingernail was still there. At that point I just gave up and went to bed. Will not be returning.

8

Lisa

30 juil. 2025

·

A séjourné 1 nuit

Everything was perfect but the shower is 358 was full of mould needs a good bleach

2

Brenda

8 juil. 2023

·

A séjourné 1 nuit

1st & last stay sadly…in their slightest defence the manager tried his best…he’s wasted at the Hilton…staff failed miserably on cleanliness…the 2 rooms I had where despicable…innside by Melia are far superior and immaculate….it’s with a heavy heart I type this…as I’d rather give praise…the final straw was when I stripped the bed to help out house keeping and the quilt was wiped with poo bodily fluids and stained with urine …to think housekeeping actually covered that quilt and I unknowingly slept in it is abhorrent …unfortunately hotels.com’s system will not let me upload anymore photos…just 8! the 2nd rooms view helped

6

Faisal

21 juin 2024

·

A séjourné 4 nuits

The hotel in general was average. The front desk were professional. The furniture was below average and outdated. The Housekeeping was the worst in the hotel. Minimum care for the cleaning and i had to ask to re-clean the room again.

8

Jade

13 août 2025

·

A séjourné 2 nuits

Amazing service at the hotel, it is situated on a steep hill, if you are travelling from Quayside to the hotel across the red small swing bridge. Hotel room was a little outdated with cracked bathroom tiles, chipped bath and the sheer curtain was a little dirty at the bottom, lampshade was a little dirty too. But staff was so helpful when needing anything, and they did text message when getting into the room to make sure everything was ok.

6

Sharon

14 juin 2025

·

A séjourné 1 nuit

The room had lots of cowebs and not that clean. The air conditioning was very very noisy. Did not get any sleep

8

Ruth

25 mai 2025

·

A séjourné 1 nuit

Enjoyed staying here. The staff were the standout point of the stay. Room was very clean and smelled nice. Breakfast excellent.

10

Sara

16 janv. 2025

·

A séjourné 2 nuits

Lovely hotel - staff were so friendly and helpful and always greeted me with a smile. The room was very comfortable and we had a great view of the river. Couple of minor niggles, the room service tray wasn’t collected for quite a while and I did have to ask for it to be removed. The heating is way too high and I couldn’t adjust it. The bathroom was clean but very tired and in desperate need of updating. The shower wasn’t great and had an old fashioned curtain over the bath that was a little mouldy in places.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres offrent fréquemment une vue imprenable sur la rivière et beaucoup sont spacieuses, mais le décor et les salles de bains semblent démodés. De nombreux signalements font état d'une climatisation inefficace ou bruyante et d'un nombre limité de prises de courant au chevet ou de l'absence de réfrigérateurs/USB ; quelques personnes évoquent des oreillers ou des lits inconfortables.

Avis de voyageur à ce sujet

8

Kirsty

29 nov. 2025

·

A séjourné 1 nuit

Beautiful room with a great view

10

Atam

24 mai 2024

·

A séjourné 1 nuit

Nice place to stay with a great view. Could do with a little modernisation of the rooms (USB charging ports for example) - but very nice and would recommend for a stay.

6

Margaret

18 oct. 2025

·

A séjourné 1 nuit

Wonderful staff! Especially the lady who delivered room service to two slightly drunken girls at midnight. Quite disappointed that there was no fridge. Also, the bed was really uncomfortable. Not the kind of stay we’re used to at the Hilton!

8

Ryan

27 nov. 2023

·

A séjourné 2 nuits

Great check-in from front desk. Room was a good size, on the executive floor - had a balcony but the door to it was locked (seemed to be out of action). The room was furnished adequately but is quite old and has minor areas of disrepair. Room service was the fastest I've ever had in a hotel and had a really convenient online system for ordering (very innovative, well done). The Hotel is in a great location, close to Quayside and town centre. The lobby is beautiful and spacious. We didn't get time to try out the gym and pool sadly. One of the annoying things was the time we had to wait for the concierge (who didn't ever seem to be at the desk) both on checking in our bags and picking them up again after check-out. Also when paying £600 for two nights I expect something bigger than a standard double bed! On balance we enjoyed our stay. The price point is probably not in keeping with the experience (but inflation is no doubt at play here) but if the other 4/5 star hotels are booked up, the Hilton is a solid choice for a weekend stay.

8

Paul

15 oct. 2023

·

A séjourné 1 nuit

We stayed for 1night, check in was easy, room was nice enough for a standard, quite big which was great. Poor view though, extractor didn't work in bathroom, air con was poor, couldn't get below 22.5degrees, and no windows open which made it quite stuffy. We would still return and maybe pay for an executive room next time, expensive though for what it is. Gym was good but in a poor location.

6

Andrew

4 nov. 2024

·

A séjourné 1 nuit

The reception staff misinformed us about afternoon tea. Also incorrect about room payment when the room was already prepaid. Stayed in an Executive Room however there were noplug points near the bedside tables, No mirror over the dressing table and the one long mirror that was in the room was in a dark spot.

8

Sonya

7 juil. 2025

·

A séjourné 1 nuit

Excellent car parking, bar area and staff. Pool was good, food was ok. Room for a deluxe room was very very tired, marked walls, furniture was damaged, old fashioned bathroom, no robes or water which I thought came with a deluxe room, nice view of the river though the windows were very dirty . The hotel we have heard is being renovated which will help so much, it definitely needs it in some of the rooms.

6

David

17 juin 2025

·

A séjourné 1 nuit

Room was a little tired and not what the website images suggested. The temperature control was stuck at 25deg which made for an uncomfortable nights sleep. Breakfast was good though.

10

Jonathan

15 sept. 2025

·

A séjourné 1 nuit

Really impressed. Good value for money. Comfortable beds, plenty of room. Great view of the river.

6

Gill

27 oct. 2024

·

A séjourné 1 nuit

The hotel rooms are extremely dated and in need of updating. The furniture is chipped, no mini fridge in room (just a scraped cupboard where I assume there used to be one). Bathroom a little grotty.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable et serviable à la réception, au bar et au petit-déjeuner. Cependant, certains clients ont rencontré des problèmes d'enregistrement et de communication, une sécurité excessive ou un suivi lent des demandes.

Avis de voyageur à ce sujet

2

Nicola

18 nov. 2024

·

Definitely would not recommend this hotel. Stayed with my disabled mother for 3 nights couldn’t increase temperature in the room even after I reported it. First night room service was mediocre but extremely expensive. Second day room wasn’t serviced at all had to ring and complain. Third day again room wasn’t serviced while we were out had to speak to person in corridor and ask for teabags milk etc. parking charge was expensive considering the car park was on site. Thought with it being the Hilton chain we would have received excellent service but obviously not!

10

Steve

31 oct. 2025

·

A séjourné 3 nuits

The room was clean and nicely laid out (electric sockets well positioned). The view from our room was amazing. The staff were all very friendly, helpful and polite. The bar had a good range of drinks to choose from, and executive bar was a nice added touch. Breakfast was very nice and a wide range of choices could be made, and the breakfast serving times were ok.

2

Ian

14 mai 2024

·

A séjourné 1 nuit

I have just had an awful experience checking in and would like to make a complaint. I paid on Hotels.com before arrival and when I came to check in they said they needed a credit card to guarantee my room. I only had my phone and they wouldn’t accept that as it needed to be a physical card. They asked me to take a seat to download their app and sign in to add a card to that. I did this but the card I added wasn’t suitable. They said they sometimes have a problem with Visa! I tried to add another card but they said it doesn’t accept adding a different card. They basically told me it was company policy to not let me check-in. They were overly polite and telling me not to be concerned and stressed even though I couldn’t check in. I found them patronising and cold. I visibly had tears in my eyes and then finally the duty manager then said I could check-in and pay the guarantee charge of £30 (refunded after check-out) in my room on the app. I asked why they didn’t let me do that earlier and they said it was a last resort. So basically I was in reception nearly half an hour and had to ask to see the manager and get physically upset before they would check me in. Thanks Hilton, amazing customer services!

6

Chris

26 avr. 2024

·

A séjourné 1 nuit

Lovely hotel, great location. Ladies at the front desk are on some sort of scam. One told me it was £15 to check in before 2 at 1:45 so I said we'd wait the 15 minutes later. 15 minutes later I was told by a different lady that it was £15 to check in before 3pm. Seemed a bit of a coincidence that the story changed.

6

Andrew

4 nov. 2024

·

A séjourné 1 nuit

The reception staff misinformed us about afternoon tea. Also incorrect about room payment when the room was already prepaid. Stayed in an Executive Room however there were noplug points near the bedside tables, No mirror over the dressing table and the one long mirror that was in the room was in a dark spot.

10

Mark

21 août 2024

·

A séjourné 1 nuit

Excellent base location to walk into Newcastle city centre. Good facilities. Very friendly and helpful staff. Good breakfast offering.

10

Martin

16 févr. 2025

·

A séjourné 1 nuit

The receptionist was amazing. Helpful, friendly and knowledgeable. Really set the mood for the stay. Nice hotel and good location.

8

Ruth

25 mai 2025

·

A séjourné 1 nuit

Enjoyed staying here. The staff were the standout point of the stay. Room was very clean and smelled nice. Breakfast excellent.

4

nicola

25 nov. 2024

·

A séjourné 1 nuit

we had the worst e learned on check in we had five rooms booked they could t find our rooms gave us four keys and disputed for over an hour that they didn't have the fifth booking the girls 50 th birthday we booked for had to wait for over an hour to get a room . the lady went round each room to se what she'd allocated to realise her self that the fifth room hadn't been given to us . we then had food and table reservations at above in the vermont of which we missed our reservation due to the check in nightmare so we were left without any food and missed our reservation . wouldn't stay here again !

6

Nick

29 déc. 2024

·

A séjourné 1 nuit

No shower gel in the shower. And when we came back late admittedly, within 15 mins we had security at the door telling us we had to be quiet, tv not on music not on literally waiting for a take away to arrive. No we have had a call and please can you quieten down it was super heavy handed with 2 men at the door!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour le Quayside, le Glasshouse et le centre-ville, avec une vue panoramique depuis de nombreux endroits. Veuillez noter la forte pente et l'approche généralement vallonnée, qui peut être difficile pour certains.

Avis de voyageur à ce sujet

10

Brian

21 août 2024

·

A séjourné 3 nuits

It was the first time here the only downside was all the road works. The wife isn't to good with her legs so had to use the car to get around. When we went out we never got to get back to the hotel without travelling round the city.

10

Robin

4 mars 2024

·

A séjourné 3 nuits

Proximity to Glasshouse and central Newcastle

10

Henning

8 oct. 2024

·

A séjourné 1 nuit

Excellent location, friendly staff

10

Ian

11 sept. 2024

·

A séjourné 1 nuit

Great location for GNR events on the Saturday

10

Ana

29 nov. 2023

·

A séjourné 2 nuits

Great location and walkable or short taxi ride from train station, large rooms.

8

Peter

29 juin 2025

·

A séjourné 2 nuits

Staff very helpful, convenient location.

8

Jade

13 août 2025

·

A séjourné 2 nuits

Amazing service at the hotel, it is situated on a steep hill, if you are travelling from Quayside to the hotel across the red small swing bridge. Hotel room was a little outdated with cracked bathroom tiles, chipped bath and the sheer curtain was a little dirty at the bottom, lampshade was a little dirty too. But staff was so helpful when needing anything, and they did text message when getting into the room to make sure everything was ok.

10

Anne

6 nov. 2023

·

A séjourné 1 nuit

Great location and parking for night out at the glasshouse . Spacious room with good view of the river and city lights .Very good value breakfast . Enjoyed .

10

Adam

29 avr. 2025

·

A séjourné 2 nuits

What a view from the hotel and great location to walk around the city centre. Swimming pool was great and every staff member really professional and kind.

10

Gary

19 nov. 2023

·

A séjourné 1 nuit

Ideally located just a short walk to the Arena

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est généralement bien apprécié avec un bon choix, et les besoins sans gluten sont bien pris en compte. La qualité du dîner et le rapport qualité-prix du bar sont variables, et quelques clients ont fait la queue ou ont reçu des plats tièdes aux heures de pointe.

Avis de voyageur à ce sujet

8

Lee

11 déc. 2024

·

A séjourné 1 nuit

A one night stay re a business trip. Hotel was superb but disappointed that after paying for hotel there was an additional 15.00 to park. We only had breast the hotel and this was average considering the cost. We also had a drink in the bar, again. Very expensive and the beer appeared to be flat half way down. We may stay again for the convenience but will likely have all food and drink elsewhere

10

Nigel

21 déc. 2023

·

A séjourné 1 nuit

Excellent service. All staff very friendly and helpful.Excellent breakfast. Well done Gateshead

10

Steve

31 oct. 2025

·

A séjourné 3 nuits

The room was clean and nicely laid out (electric sockets well positioned). The view from our room was amazing. The staff were all very friendly, helpful and polite. The bar had a good range of drinks to choose from, and executive bar was a nice added touch. Breakfast was very nice and a wide range of choices could be made, and the breakfast serving times were ok.

6

Caroline

10 déc. 2023

·

A séjourné 2 nuits

The hotel restaurant offered a bad service. The kitchen didn’t bring our main courses for at least 1 hr after our starters were finished. The waitress explained they had a private function on and that had used up all the French fries and we could only have sweet potatoes with our food. The battered fish had a strong smell of rancid fish. However, the waiting staff were excellent and diligent. We had some drinks in the bar area and that was excellent. The service were excellent. It was a shame we were let down by the Kitchen. The rooms were lovely and comfortable for a family,

8

Anthony

3 avr. 2025

·

A séjourné 2 nuits

Obviously great views from some rooms, and the dining hall, very good buffet breakfast and helpful staff.

8

John

6 août 2024

·

A séjourné 4 nuits

Excellent reception area. Dinner was a disappointment.

10

Elise

6 janv. 2025

·

A séjourné 1 nuit

We travelled for an event at the Utilita. Access to the hotel was easy and about 15-20 minutes from the airport by taxi. The hotel was clean and beautifully presented in public areas and the bedrooms. The bed was comfortable and a choice of pillows for a restful sleep. The bedrooms were well equipped with a stunning view through a large window in the room. We ate our evening meal in the restaurant and had breakfast included in our tariff. The food was excellent with a wide choice. One of our party is celiac and the hotel have an admirable policy which met her health needs perfectly. She was very impressed and thinks it’s the best stay she’s ever had in a hotel to cater for her condition. They had even marked the room to alert staff to her condition so when we arrived at breakfast, they were expecting her with the gluten free menu. Nothing was too much trouble. We were very impressed. The staff were friendly and attentive. All in all, a great stay and excellent value for money.

10

Richie

27 mai 2025

·

A séjourné 1 nuit

I don’t normally review branded hotels like the Hilton as they’re a big enough company and they’re normally just ‘okay’. However, this one was a bit different. The hotel staff had the normal, northern friendliness and charm. Although the bed was only a double in the one we stayed in, it was very comfy as were the pillows. The hotel was clean and although you can spot the odd well-worn parts if you look carefully, they are currently in the process of a refurb to deal with this. It was the breakfast that impressed me the most; a great choice and really good standard of cooking for buffet-style food. Overall, the ‘big chain’ hotel I’ve stayed in for a while, and all for £75 for a night inc breakfast for four. Bargain!

4

M

22 sept. 2024

·

A séjourné 1 nuit

Tired hotel. Queued for breakfast. Food was cold. Air con in room is noisy and ineffective. Concierge brought a fan which helped. On a positive note it's an easy walk across the bridge for a lively town centre.

10

Robert

6 janv. 2025

·

A séjourné 1 nuit

Good views of the Tyne bridge and quayside. Generally a pleasant visit. The food in the restaurant for the evening meal and for breakfast was not very good despite good service by serving staff.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	117 $US
février	135 $US
mars	132 $US
avril	126 $US
mai	142 $US
juin	155 $US
juillet	125 $US
août	115 $US
septembre	195 $US
octobre	157 $US
novembre	166 $US
décembre	151 $US

di	lu	ma	me	je	ve	sa
1 $111	2 $142	3 $184	4 $183	5 $119	6 $111	7 $158
8 $111	9 $198	10 $281	11 $272	12 $201	13 $163	14 $221
15 $111	16 $138	17 $181	18 $148	19 $122	20 $138	21 $237
22 $112	23 $204	24 $138	25 $126	26 $134	27 $201	28 $212
29 $111	30 $160

Hilton Newcastle Tyne Bridge

Prix pour Hilton Newcastle Tyne Bridge

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Exécutive, 1 grand lit

Chambre Familiale, plusieurs lits, chambres communicantes

Chambre Exécutive, 1 grand lit, accessible aux personnes à mobilité réduite

Chambre Double Standard, 1 lit double

Chambre Quadruple Standard, 2 lits doubles

Chambre Standard, 1 lit double

Chambre Exécutive, 1 grand lit, balcon

Chambre Deluxe, 1 lit double

Suite Exécutive, 1 très grand lit, accès au salon club

Suite Exécutive, 1 chambre

Suite Junior, 1 très grand lit

Chambre Familiale, 1 grand lit

Avis des voyageurs sur Hilton Newcastle Tyne Bridge

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Gateshead ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $152	20 $210	21 $289	22 $112	23 $112	24 $260
25 $111	26 $110	27 $153	28 $155	29 $111	30 $121	31 $175