Name: DoubleTree by Hilton Ottawa Downtown
Address: 33 Nicholas St, Ottawa, Ontario, CA
Price range: 142 $–567 $ per night
Rating: 8.5

Was Gäste sagen

Das DoubleTree by Hilton Ottawa Downtown wird für seine zentrale, fußläufige Lage und das durchweg freundliche Personal gelobt, während sich wiederkehrende Beschwerden auf enge, verwirrende gebührenpflichtige Parkplätze, gelegentliche Störungen der Einrichtungen (insbesondere des Pools) sowie inkonsistente Sauberkeit und Lärm zwischen den Zimmern konzentrieren.

Die Zimmer sind im Allgemeinen komfortabel, variieren aber in der Größe. Einige gaben an, dass sie kompakt sind, während andere geräumige Suiten und moderne Badezimmer lobten. Das Feedback zum Essen ist gemischt: Einige genossen exzellente Frühstücke und das Lobby-Restaurant, während andere hohe Preise, begrenzte späte Essensmöglichkeiten und langsamen Service bemängelten. Die unmittelbare Umgebung ist zwar praktisch, weist aber sichtbare Obdachlosigkeit und gelegentliche Bauarbeiten auf, die einige Gäste nach Einbruch der Dunkelheit als beunruhigend empfanden. Erwarten Sie einen komfortablen Aufenthalt in der Innenstadt mit freundlichem Service und einigen Kompromissen.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Zu den Einrichtungen gehören eine Bar/ein Restaurant und ein Pool, aber der Zugang zum Pool ist manchmal eingeschränkt oder erfordert den Weg zu einer Partnerunterkunft. Die Parkmöglichkeiten sind eng, verwirrend und kostspielig, insbesondere für größere Fahrzeuge, und im Fitnessraum kommt es gelegentlich zu Geräteproblemen.

Ähnliche Gästebewertungen

10

Phillip

15. Dez. 2025

·

Aufenthalt für 2 Nächte

The rooms are nice, and it is pretty quiet being downtown. Breakfast not included and a bit pricy in are opinion. And a note if you have to use there parking, hopefully you don't have a large/high vehicle because there is like only 10 spots to park.

8

Christine

2. Apr. 2025

·

Aufenthalt für eine Nacht

Parking was horrible. Limited space- construction didn’t leave much. Creepy for single person to be walking through parking garage to try and find elevator

4

Kathleen

11. Feb. 2026

·

Aufenthalt für 3 Nächte

The room was unreasonable small for 2 people, the parking was a nightmare, the fridge in the room didn’t work and after 2 days all of our food spoiled. I don’t think we will stay here again. The worst was the parking

6

Jerald

28. Nov. 2025

·

Aufenthalt für eine Nacht

No where to park

2

Louise

21. Mai 2025

·

Aufenthalt für 2 Nächte

not enough parking spaces parking too narrow

8

David

5. Sept. 2025

·

Aufenthalt für eine Nacht

The hotel is well located and very clean. Nice lobby bar, and you can take your drink to your room. However, the parking facility is dated and does not really work for modern vehicles. I know this is an issue of vehicle size, but my Ridgeline was too tall for the garage and we ended up parking in a municipal lot in Byward Market instead.

10

Lori

20. Sept. 2025

·

Aufenthalt für 4 Nächte

The staff at this facility are amazing. Thank you for the cookies and extra coffee supplies. I enjoyed all the amenities including pool.

4

Catherine

31. Jan. 2025

·

Aufenthalt für 2 Nächte

No gym, no pool available unless I go outside to through next building Les Suites. No convenient store in the Hôtel. Again I need to go outside. It’s winter -20 degrees!!

6

Amber

28. Feb. 2025

·

Aufenthalt für 2 Nächte

Nice hotel but pool entrance was closed during stay, had to leave the hotel to get to the shared pool.

8

Sharon

4. Nov. 2025

·

Aufenthalt für 2 Nächte

The room was clean. One of the 2 treadmills did not work, and the door to the gym would not open, had to call staff.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Viele Gäste empfanden die Zimmer als sehr sauber, während andere über schmutzige Bettwäsche, muffige oder rauchige Gerüche, fleckige Teppiche und ähnliche Mängel bei der Instandhaltung berichteten. Die allgemeine Sauberkeit wirkt inkonsistent.

Ähnliche Gästebewertungen

4

Maroof

19. Okt. 2025

·

Aufenthalt für 3 Nächte

The room was carpeted, and it smelled bad.

6

Vahid

28. Mai 2025

·

Aufenthalt für 2 Nächte

The hotel was not clean enough. Hallways were not properly vacuumed and the room bathroom had issues. The location is the only reason for going into this hotel.

4

Heta

25. Okt. 2025

·

Aufenthalt für eine Nacht

I stayed at the DoubleTree by Hilton in downtown Ottawa on Tuesday, and unfortunately, my experience was disappointing. When I entered my room, I found it quite dirty — the bedsheets and pillowcases hadn’t been cleaned properly, and there was hair all over them. I even took pictures as proof. The staff were polite and welcoming, and they answered all my questions, which I really appreciated. However, the overall cleanliness of the room was not at all up to Hilton standards. Considering the high price I paid for the stay, I was also surprised that breakfast wasn’t included and I had to pay extra for it. Overall, friendly staff but very poor room cleanliness and not worth the price.

6

Julien

28. Mai 2025

·

Aufenthalt für 4 Nächte

Poor cleanliness of the room.

4

Ken

13. Aug. 2025

·

Aufenthalt für 3 Nächte

Room 204. Kettle was smelly and unclean. No anti-slip bath mat. Parking was confusing. The worst is moldy smell in the room, probably due to water leak from AC.

10

Karita

28. Sept. 2025

·

Aufenthalt für 4 Nächte

Clean room and bedsheets, nice staff, accesible and very convenient, near the touristy areas and walkable!

10

Elizabeth

30. Nov. 2025

·

Aufenthalt für eine Nacht

The room was really nice. It was thoughtfully designed, but everything also seemed really high-quality--the workmanship on the room seemed solid and everything seemed really deeply clean. The staff were also very professional, and you get a cookie when you check-in!

2

Nadezda

2. Nov. 2024

·

Aufenthalt für eine Nacht

I don't like my experience with this hotel. It is very dark. Looks durty. Like old train station. There are no slippers in the room, no bath rope. The shower gel bottles are durty with soap rings around. Looks like nobody washed it. Very old photo wallpaper on the wall. Room is small.

4

Tracy

12. Okt. 2024

·

Aufenthalt für eine Nacht

Leftover items from previous guests, old dirty carpet in rooms, TV did not work properly even after maintenance tried. Shower was nice.

10

Cynthia

7. Juli 2025

·

Aufenthalt für 4 Nächte

Clean property. Great location. It is next door to the Rideau Center for shopping and only few minutes walk to Byward Market. The housecleaning was prompt and performed daily.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind komfortabel, variieren aber in der Größe; einige sind kompakt, während andere Suiten geräumig mit modernen Badezimmern sind. Lärm kann sich zwischen Zimmern und Fluren übertragen.

Ähnliche Gästebewertungen

8

Sylvie

1. Juni 2025

·

Aufenthalt für eine Nacht

Rooms are clean and comfy. Walls are not soundproof. Could hear the conversation in the next room.

10

Richard

13. Juni 2025

·

Aufenthalt für 2 Nächte

Nice hotel. Walkable to downtown and Parliament hill and shopping at the Rideau Mall. Quiet hotel and friendly staff.

6

Emily

10. Nov. 2025

·

Aufenthalt für 2 Nächte

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Katherine

7. Aug. 2025

·

Aufenthalt für 6 Nächte

Very large, clean room. The shower was amazing. Friendly staff. Very convenient location in downtown.

10

Veronika

31. März 2025

·

Aufenthalt für 2 Nächte

I loved my stay. I booked this particular hotel because Expedia said that all rooms were sound-proofed. What a blessing. I could completely unwind and be in my bubble. I also got a room with a view and was able to watch the sun set behind the Parliament buildings. It was a healing experience, just what I hoped for.

8

Sylvie

29. Juni 2025

·

Aufenthalt für 2 Nächte

Very nice hôtel. Room is not that big and not enough light in the room, but very clean and confortable. I forgot 2 pièces of cloches in the wardrobe and so far the hôtel did not call me back for that.

10

Howard

6. Nov. 2025

·

Aufenthalt für 2 Nächte

Room was spacious and clean. Staff were courteous and friendly. Located across shopping mall and many restaurants in walking distance.

8

Harish

26. Aug. 2025

·

Aufenthalt für 2 Nächte

Nice hotel in a good location. Made our family stay really pleasant. Rooms were clean, maybe a little smaller than i expected. Staff at front desk and bar were super and extremely helpful

8

Lisa

17. Aug. 2025

·

Aufenthalt für eine Nacht

Room was small. Staff was very friendly. Parking underground was very tight for large SUVs

8

Marisa

13. Apr. 2025

·

Aufenthalt für eine Nacht

Nice hotel! Not a lot of space in rooms but comfortable enough and clean. We could hear the person in the next room snoring which wasn’t amazing and one of the beds was noisy but these weren’t huge problems. The welcome cookies are a delicious touch!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Das Personal wird häufig als freundlich, zuvorkommend und professionell gelobt. Gelegentliche Probleme sind langsames Einchecken und inkonsistenter Service im Restaurant oder auf dem Zimmer.

Ähnliche Gästebewertungen

10

Tristan

18. Nov. 2025

·

Aufenthalt für eine Nacht

Friendly and prompt service as soon as we entered the hotel. Room was very clean. They also were able to accommodate our requests and ensured everything was okay. Location, staff and amenities are reasons why we would return to this hotel. Everything went smoothly.

6

Anthony

12. Mai 2025

·

Aufenthalt für eine Nacht

I liked that the room was clean and the bathroom is also very clean. However, me and my girlfriend were very disappointed about the service. We called to have food to be sent up to our room. Then after waiting 30min, the staff called us and told us that there is a delay because the kitchen is very busy. Since we ordered before many people who came in to dine, we still had our order last. Then we were told that we’ll have to come down to grab our food. When we went down, the food wasnt ready and the kitchen was about to close. After another long wait we finally got our food. We had to bring it up to our room ourselves. Additionally, the food was absolutely terrible. It was bland, it didnt taste right and the plates were still wet. They forgot to give us utensils so we had to call to at least bring that up. We gave back our food and ordered online. We asked to make sure we weren't charged for that as it was super expensive as well.

4

Lindsay

1. Jan. 2025

·

Aufenthalt für 4 Nächte

Staff was HORRIBLE! They talked down to you made you feel so belittled. Also double charged my card for my stay and I had a hold for my whole duration of my trip. Staff didn’t care to make it right at all. Parking is horrible very limited especially for oversized vehicles. Never ever recommend this hotel to anyone

10

Desmond

15. Sept. 2025

·

Aufenthalt für eine Nacht

Check in and out were a bit slow Lovely restaurant and breakfast A very nice Double Tree experience Thank you

6

Emily

10. Nov. 2025

·

Aufenthalt für 2 Nächte

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Mustafa

13. Okt. 2025

·

Aufenthalt für 2 Nächte

Linda at the front desk was very friendly and helpful. Awesome experience at the hotel.

10

Timothy

15. Mai 2025

·

Aufenthalt für 2 Nächte

The Front Desk team were all friendly and helpful.. Sona checked us in and out - and was extremely helpful with directions to places we wanted to go, extra nice all the time and also helped make our 30th Wedding Anniversary very special for us and sent us a fruit and cheese plate from the DoubleTree "team". Great Hotel with location, location, location! Loved the warm cookies too!

8

Candice

8. Juli 2025

·

Aufenthalt für 3 Nächte

It was a bit disappointing that we had to wait for a room when we arrived. We had an event we needed to get to, so we left and then came back later to finish registering and get our room. Majority of the staff were lovely, however, when we went for breakfast we found the service a bit lacking. Many tables not cleared of dirty dishes, lipstick on what were supposed to be clean mugs and drinking glasses, some of the serving staff just didn’t really fit in with the level of friendliness, and customer service of other staff. Rooms were mostly clean, and housekeeping was excellent.

4

Ryan

10. Nov. 2025

·

Check in had issues and for no reason other than the staff was not sure what he was doing.

10

Jodi

3. Aug. 2025

·

Aufenthalt für 2 Nächte

Really friendly staff, very welcoming.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Die zentrale Lage in der Innenstadt, nur wenige Schritte vom Rideau Centre, ByWard Market und dem Parlament entfernt, erleichtert die Erkundung zu Fuß. Mehrere Bewertungen weisen auf sichtbare Obdachlosigkeit und einige Bau- bzw. Lärmbelästigungen in der Nähe hin, die nach Einbruch der Dunkelheit weniger angenehm sein können.

Ähnliche Gästebewertungen

8

Robert

28. Aug. 2025

·

Aufenthalt für 2 Nächte

Quiet hotel, walking distance to the byward market and shopping centers. Was able to park my vehicle for the weekend and walk to wherever i wanted to go.

10

Roman

25. Nov. 2025

·

Aufenthalt für 3 Nächte

Great location, right in downtown with only 10 mins to Parliament Hill

8

Hector

15. Sept. 2025

·

Aufenthalt für eine Nacht

The beds at this hotel are great. The location is perfect for a touristic visit to the capital. Parking is extra but can be charged through the hotel. Restaurants and bars are close and inviting. The local trains are a block away and the mall is right there. Will recommend to any friends and family.

8

Amy

29. Aug. 2025

·

Aufenthalt für 4 Nächte

Very conveniently located.

10

Josef

17. Aug. 2025

·

Aufenthalt für eine Nacht

Been here a few times. Hotel is great. Ottawa has a serious drug and Homelessness problem. Very embarrassing and sad as a Canadian that we let our Nations Capital look like this. Can’t imagine what visitors from other countries think.

10

yen

23. Mai 2025

·

Aufenthalt für 2 Nächte

Conveniently located next to CF Rideau shopping mall, Byward market square, The Parliament. Room is clean. Recommended to stay in the DoubleTree hotel.

8

David

2. Juli 2025

·

Aufenthalt für 2 Nächte

Convenient location. Everything was in walking distance. Building construction noise across the street was all night.

10

Bobby

15. Dez. 2025

·

Aufenthalt für eine Nacht

Very nice hotel, close to the heart of the city. Very walkable.

6

Natalie

31. Aug. 2025

·

Aufenthalt für eine Nacht

Staff was too busy… left rushed. Lots of homeless in the area. Did not feel safe at night.

8

Justin

30. Nov. 2025

·

Aufenthalt für eine Nacht

Downtown Ottawa is a very convenient place to stay, especially with the ByWard Market and plenty of food options nearby. The service was superb, and the warm cookie was a nice surprise. The area does have some homelessness around, and the hotel carpet felt old and dirty, but overall the location and staff made it a solid 4-star experience.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Feedback zum Essen ist gemischt: Viele haben das Frühstück und die Albion Rooms genossen, während andere die Preise als hoch empfanden, das Frühstück nicht in allen Tarifen enthalten war und der Service langsam und von variabler Qualität war. Späte Essensmöglichkeiten sind begrenzt.

Ähnliche Gästebewertungen

10

Athanasios

23. Aug. 2025

·

Aufenthalt für eine Nacht

My stay was delightful 👍 The only comment I have is my experience in the dining area for breakfast hosts should be more attentive and I should not be the one cleaning a table so I can sit and have my breakfast poor service other than that experience overall was great!

10

Alexander

16. Nov. 2025

·

Aufenthalt für eine Nacht

Breakfast amazing.Will come back.Thanks

6

Mary Jane

17. Nov. 2025

·

Aufenthalt für 2 Nächte

Our room was not serviced. There is too much perfume in the soap. Breakfast was cold!

10

Priashna

1. März 2025

·

Aufenthalt für eine Nacht

It was very convenient, close to shopping. The hotel itself was clean, breakfast excellent and the food at the restaurant was good too.

8

Russell

30. Okt. 2025

·

Aufenthalt für 2 Nächte

a good hotel, let down by the breakfast

10

Jason

3. Juli 2025

·

Aufenthalt für eine Nacht

All around a great stay. Clean, great service and accommodating staff. The beds were ok, not terrible, but could be a little more comfortable and a little firmer. You have to eat at the Albion in the hotel lobby. Great food and amazing staff. I highly recommend the charcuterie board.

6

Lisa

28. Okt. 2024

·

Aufenthalt für 3 Nächte

The restaurant was overpriced which was unfortunately made room service too expensive. The room smelled strongly like cleaning product, a carpet shampoo probably. Location was great for accessing the Roger centre for a conference. Staff were very friendly and provided good service. Everything was clean. Bed was comfortable. Shower was good water pressure and really hot water. However, wish I had chosen a hotel with more amenities. Coffee shop and gym would have been good to have.

8

Anh

10. Aug. 2025

·

Aufenthalt für 2 Nächte

It was kind of dirty, especially the shag carpet in the room. We noted many fruit flies on/around the pastries and buffet. Service was good!

10

Heather

9. Juni 2025

·

Aufenthalt für 4 Nächte

Great staff and the Albian Rooms restaurant was lovely. Within walking distance to lots of attractions.

6

Joseph

18. Mai 2025

·

Aufenthalt für 2 Nächte

Great place to stay . Very central . No food service after 10pm...no vending machines or a complementary coffee station in the lobby . Had to pay 10 bucks for 2 coffees . Need more access to snacks and coffee .

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	139 $
Februar	162 $
März	153 $
April	194 $
Mai	262 $
Juni	231 $
Juli	180 $
August	182 $
September	239 $
Oktober	195 $
November	174 $
Dezember	148 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $250	17 $189
18 $177	19 $303	20	21 $567	22	23 $232	24 $209
25 $174	26	27	28	29 $230	30 $142	31 $147

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $154	2 $184	3	4 $261	5 $278	6 $211	7 $166
8 $154	9 $184	10 $167	11 $167	12 $171	13 $150	14 $154
15 $167	16 $259	17 $306	18 $315	19 $199	20 $158	21 $155
22 $167	23 $201	24	25 $320	26 $263	27 $167	28 $155
29 $154	30 $206

DoubleTree by Hilton Ottawa Downtown

Preise für DoubleTree by Hilton Ottawa Downtown

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Zimmer, 1 King-Bett, barrierefrei (Roll-In Shower)

Zimmer, 2 Doppelbetten

Junior-Suite, 1 King-Bett

Zimmer, 1 King-Bett

Zimmer, 1 King-Bett und Schlafsofa

Gästebewertungen zu DoubleTree by Hilton Ottawa Downtown

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Kaution

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten