Name: DoubleTree by Hilton Ottawa Downtown
Address: 33 Nicholas St, Ottawa, Ontario, CA
Price range: 141 US$–547 US$ per night
Rating: 8.5

Vad gäster tycker

DoubleTree by Hilton Ottawa Downtown får beröm för sitt centrala läge med gångavstånd till mycket och en konsekvent vänlig personal, medan återkommande klagomål fokuserar på trång, förvirrande betalparkering, tillfälliga störningar i faciliteterna (särskilt poolen) och inkonsekvent renlighet och ljudnivå mellan rummen.

Rummen är generellt sett bekväma men varierar i storlek, där flera noterar kompakta layouter och några berömmer rymliga sviter och moderna badrum. Återkopplingen om maten är blandad: vissa njöt av utmärkta frukostar och lobbyns restaurang, medan andra noterade höga priser, begränsade nattliga alternativ och långsam service. Det omedelbara området är bekvämt men har synlig hemlöshet och periodiskt byggljud, vilket några gäster upplevde som oroande efter mörkrets inbrott. Förvänta dig en bekväm vistelse i centrum med trevlig service och vissa kompromisser.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Hotellet har en bar/restaurang och en pool, men tillgången till poolen är ibland begränsad eller kräver att man går ut till en samarbetspartner. Parkeringen är trång, förvirrande och dyr, särskilt för större fordon, och gymmet har ibland problem med utrustningen.

Relaterade gästrecensioner

10

Phillip

15 dec. 2025

·

Stannade 2 nätter

The rooms are nice, and it is pretty quiet being downtown. Breakfast not included and a bit pricy in are opinion. And a note if you have to use there parking, hopefully you don't have a large/high vehicle because there is like only 10 spots to park.

8

Christine

2 apr. 2025

·

Stannade 1 natt

Parking was horrible. Limited space- construction didn’t leave much. Creepy for single person to be walking through parking garage to try and find elevator

4

Kathleen

11 feb. 2026

·

Stannade 3 nätter

The room was unreasonable small for 2 people, the parking was a nightmare, the fridge in the room didn’t work and after 2 days all of our food spoiled. I don’t think we will stay here again. The worst was the parking

6

Jerald

28 nov. 2025

·

Stannade 1 natt

No where to park

2

Louise

21 maj 2025

·

Stannade 2 nätter

not enough parking spaces parking too narrow

8

David

5 sep. 2025

·

Stannade 1 natt

The hotel is well located and very clean. Nice lobby bar, and you can take your drink to your room. However, the parking facility is dated and does not really work for modern vehicles. I know this is an issue of vehicle size, but my Ridgeline was too tall for the garage and we ended up parking in a municipal lot in Byward Market instead.

10

Lori

20 sep. 2025

·

Stannade 4 nätter

The staff at this facility are amazing. Thank you for the cookies and extra coffee supplies. I enjoyed all the amenities including pool.

4

Catherine

31 jan. 2025

·

Stannade 2 nätter

No gym, no pool available unless I go outside to through next building Les Suites. No convenient store in the Hôtel. Again I need to go outside. It’s winter -20 degrees!!

6

Amber

28 feb. 2025

·

Stannade 2 nätter

Nice hotel but pool entrance was closed during stay, had to leave the hotel to get to the shared pool.

8

Sharon

4 nov. 2025

·

Stannade 2 nätter

The room was clean. One of the 2 treadmills did not work, and the door to the gym would not open, had to call staff.

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Renlighet

Många gäster tyckte att rummen var mycket rena, men andra rapporterade smutsigt linne, unken eller rökig lukt, fläckiga mattor och liknande brister i underhållet. Den övergripande renligheten känns inkonsekvent.

Relaterade gästrecensioner

4

Maroof

19 okt. 2025

·

Stannade 3 nätter

The room was carpeted, and it smelled bad.

6

Vahid

28 maj 2025

·

Stannade 2 nätter

The hotel was not clean enough. Hallways were not properly vacuumed and the room bathroom had issues. The location is the only reason for going into this hotel.

4

Heta

25 okt. 2025

·

Stannade 1 natt

I stayed at the DoubleTree by Hilton in downtown Ottawa on Tuesday, and unfortunately, my experience was disappointing. When I entered my room, I found it quite dirty — the bedsheets and pillowcases hadn’t been cleaned properly, and there was hair all over them. I even took pictures as proof. The staff were polite and welcoming, and they answered all my questions, which I really appreciated. However, the overall cleanliness of the room was not at all up to Hilton standards. Considering the high price I paid for the stay, I was also surprised that breakfast wasn’t included and I had to pay extra for it. Overall, friendly staff but very poor room cleanliness and not worth the price.

6

Julien

28 maj 2025

·

Stannade 4 nätter

Poor cleanliness of the room.

4

Ken

13 aug. 2025

·

Stannade 3 nätter

Room 204. Kettle was smelly and unclean. No anti-slip bath mat. Parking was confusing. The worst is moldy smell in the room, probably due to water leak from AC.

10

Karita

28 sep. 2025

·

Stannade 4 nätter

Clean room and bedsheets, nice staff, accesible and very convenient, near the touristy areas and walkable!

10

Elizabeth

30 nov. 2025

·

Stannade 1 natt

The room was really nice. It was thoughtfully designed, but everything also seemed really high-quality--the workmanship on the room seemed solid and everything seemed really deeply clean. The staff were also very professional, and you get a cookie when you check-in!

2

Nadezda

2 nov. 2024

·

Stannade 1 natt

I don't like my experience with this hotel. It is very dark. Looks durty. Like old train station. There are no slippers in the room, no bath rope. The shower gel bottles are durty with soap rings around. Looks like nobody washed it. Very old photo wallpaper on the wall. Room is small.

4

Tracy

12 okt. 2024

·

Stannade 1 natt

Leftover items from previous guests, old dirty carpet in rooms, TV did not work properly even after maintenance tried. Shower was nice.

10

Cynthia

7 juli 2025

·

Stannade 4 nätter

Clean property. Great location. It is next door to the Rideau Center for shopping and only few minutes walk to Byward Market. The housecleaning was prompt and performed daily.

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Rum

Rummen är bekväma men varierar i storlek; flera är kompakta, medan vissa sviter är rymliga med moderna badrum. Ljud kan fortplanta sig mellan rum och korridorer under vissa vistelser.

Relaterade gästrecensioner

8

Sylvie

1 juni 2025

·

Stannade 1 natt

Rooms are clean and comfy. Walls are not soundproof. Could hear the conversation in the next room.

10

Richard

13 juni 2025

·

Stannade 2 nätter

Nice hotel. Walkable to downtown and Parliament hill and shopping at the Rideau Mall. Quiet hotel and friendly staff.

6

Emily

10 nov. 2025

·

Stannade 2 nätter

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Katherine

7 aug. 2025

·

Stannade 6 nätter

Very large, clean room. The shower was amazing. Friendly staff. Very convenient location in downtown.

10

Veronika

31 mars 2025

·

Stannade 2 nätter

I loved my stay. I booked this particular hotel because Expedia said that all rooms were sound-proofed. What a blessing. I could completely unwind and be in my bubble. I also got a room with a view and was able to watch the sun set behind the Parliament buildings. It was a healing experience, just what I hoped for.

8

Sylvie

29 juni 2025

·

Stannade 2 nätter

Very nice hôtel. Room is not that big and not enough light in the room, but very clean and confortable. I forgot 2 pièces of cloches in the wardrobe and so far the hôtel did not call me back for that.

10

Howard

6 nov. 2025

·

Stannade 2 nätter

Room was spacious and clean. Staff were courteous and friendly. Located across shopping mall and many restaurants in walking distance.

8

Harish

26 aug. 2025

·

Stannade 2 nätter

Nice hotel in a good location. Made our family stay really pleasant. Rooms were clean, maybe a little smaller than i expected. Staff at front desk and bar were super and extremely helpful

8

Lisa

17 aug. 2025

·

Stannade 1 natt

Room was small. Staff was very friendly. Parking underground was very tight for large SUVs

8

Marisa

13 apr. 2025

·

Stannade 1 natt

Nice hotel! Not a lot of space in rooms but comfortable enough and clean. We could hear the person in the next room snoring which wasn’t amazing and one of the beds was noisy but these weren’t huge problems. The welcome cookies are a delicious touch!

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Service

Personalen får ofta beröm för att vara vänlig, tillmötesgående och professionell. Enstaka problem inkluderar långsam incheckning och inkonsekvent service i restaurangen eller rumsservicen.

Relaterade gästrecensioner

10

Tristan

18 nov. 2025

·

Stannade 1 natt

Friendly and prompt service as soon as we entered the hotel. Room was very clean. They also were able to accommodate our requests and ensured everything was okay. Location, staff and amenities are reasons why we would return to this hotel. Everything went smoothly.

6

Anthony

12 maj 2025

·

Stannade 1 natt

I liked that the room was clean and the bathroom is also very clean. However, me and my girlfriend were very disappointed about the service. We called to have food to be sent up to our room. Then after waiting 30min, the staff called us and told us that there is a delay because the kitchen is very busy. Since we ordered before many people who came in to dine, we still had our order last. Then we were told that we’ll have to come down to grab our food. When we went down, the food wasnt ready and the kitchen was about to close. After another long wait we finally got our food. We had to bring it up to our room ourselves. Additionally, the food was absolutely terrible. It was bland, it didnt taste right and the plates were still wet. They forgot to give us utensils so we had to call to at least bring that up. We gave back our food and ordered online. We asked to make sure we weren't charged for that as it was super expensive as well.

4

Lindsay

1 jan. 2025

·

Stannade 4 nätter

Staff was HORRIBLE! They talked down to you made you feel so belittled. Also double charged my card for my stay and I had a hold for my whole duration of my trip. Staff didn’t care to make it right at all. Parking is horrible very limited especially for oversized vehicles. Never ever recommend this hotel to anyone

10

Desmond

15 sep. 2025

·

Stannade 1 natt

Check in and out were a bit slow Lovely restaurant and breakfast A very nice Double Tree experience Thank you

6

Emily

10 nov. 2025

·

Stannade 2 nätter

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Mustafa

13 okt. 2025

·

Stannade 2 nätter

Linda at the front desk was very friendly and helpful. Awesome experience at the hotel.

10

Timothy

15 maj 2025

·

Stannade 2 nätter

The Front Desk team were all friendly and helpful.. Sona checked us in and out - and was extremely helpful with directions to places we wanted to go, extra nice all the time and also helped make our 30th Wedding Anniversary very special for us and sent us a fruit and cheese plate from the DoubleTree "team". Great Hotel with location, location, location! Loved the warm cookies too!

8

Candice

8 juli 2025

·

Stannade 3 nätter

It was a bit disappointing that we had to wait for a room when we arrived. We had an event we needed to get to, so we left and then came back later to finish registering and get our room. Majority of the staff were lovely, however, when we went for breakfast we found the service a bit lacking. Many tables not cleared of dirty dishes, lipstick on what were supposed to be clean mugs and drinking glasses, some of the serving staff just didn’t really fit in with the level of friendliness, and customer service of other staff. Rooms were mostly clean, and housekeeping was excellent.

4

Ryan

10 nov. 2025

·

Check in had issues and for no reason other than the staff was not sure what he was doing.

10

Jodi

3 aug. 2025

·

Stannade 2 nätter

Really friendly staff, very welcoming.

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Läge

Det centrala läget i centrum, bara några steg från Rideau Centre, ByWard Market och parlamentet, gör det lätt att utforska till fots. Flera recensioner noterar synlig hemlöshet och lite byggnadsarbete/ljud i närheten, vilket kan kännas mindre bekvämt efter mörkrets inbrott.

Relaterade gästrecensioner

8

Robert

28 aug. 2025

·

Stannade 2 nätter

Quiet hotel, walking distance to the byward market and shopping centers. Was able to park my vehicle for the weekend and walk to wherever i wanted to go.

10

Roman

25 nov. 2025

·

Stannade 3 nätter

Great location, right in downtown with only 10 mins to Parliament Hill

8

Hector

15 sep. 2025

·

Stannade 1 natt

The beds at this hotel are great. The location is perfect for a touristic visit to the capital. Parking is extra but can be charged through the hotel. Restaurants and bars are close and inviting. The local trains are a block away and the mall is right there. Will recommend to any friends and family.

8

Amy

29 aug. 2025

·

Stannade 4 nätter

Very conveniently located.

10

Josef

17 aug. 2025

·

Stannade 1 natt

Been here a few times. Hotel is great. Ottawa has a serious drug and Homelessness problem. Very embarrassing and sad as a Canadian that we let our Nations Capital look like this. Can’t imagine what visitors from other countries think.

10

yen

23 maj 2025

·

Stannade 2 nätter

Conveniently located next to CF Rideau shopping mall, Byward market square, The Parliament. Room is clean. Recommended to stay in the DoubleTree hotel.

8

David

2 juli 2025

·

Stannade 2 nätter

Convenient location. Everything was in walking distance. Building construction noise across the street was all night.

10

Bobby

15 dec. 2025

·

Stannade 1 natt

Very nice hotel, close to the heart of the city. Very walkable.

6

Natalie

31 aug. 2025

·

Stannade 1 natt

Staff was too busy… left rushed. Lots of homeless in the area. Did not feel safe at night.

8

Justin

30 nov. 2025

·

Stannade 1 natt

Downtown Ottawa is a very convenient place to stay, especially with the ByWard Market and plenty of food options nearby. The service was superb, and the warm cookie was a nice surprise. The area does have some homelessness around, and the hotel carpet felt old and dirty, but overall the location and staff made it a solid 4-star experience.

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Måltider

Återkopplingen om maten är blandad: många njöt av frukosten och Albion Rooms, medan andra tyckte att priserna var höga, att frukosten inte ingick i vissa priser och att servicen var långsam med varierande kvalitet. Nattliga alternativ är begränsade.

Relaterade gästrecensioner

10

Athanasios

23 aug. 2025

·

Stannade 1 natt

My stay was delightful 👍 The only comment I have is my experience in the dining area for breakfast hosts should be more attentive and I should not be the one cleaning a table so I can sit and have my breakfast poor service other than that experience overall was great!

10

Alexander

16 nov. 2025

·

Stannade 1 natt

Breakfast amazing.Will come back.Thanks

6

Mary Jane

17 nov. 2025

·

Stannade 2 nätter

Our room was not serviced. There is too much perfume in the soap. Breakfast was cold!

10

Priashna

1 mars 2025

·

Stannade 1 natt

It was very convenient, close to shopping. The hotel itself was clean, breakfast excellent and the food at the restaurant was good too.

8

Russell

30 okt. 2025

·

Stannade 2 nätter

a good hotel, let down by the breakfast

10

Jason

3 juli 2025

·

Stannade 1 natt

All around a great stay. Clean, great service and accommodating staff. The beds were ok, not terrible, but could be a little more comfortable and a little firmer. You have to eat at the Albion in the hotel lobby. Great food and amazing staff. I highly recommend the charcuterie board.

6

Lisa

28 okt. 2024

·

Stannade 3 nätter

The restaurant was overpriced which was unfortunately made room service too expensive. The room smelled strongly like cleaning product, a carpet shampoo probably. Location was great for accessing the Roger centre for a conference. Staff were very friendly and provided good service. Everything was clean. Bed was comfortable. Shower was good water pressure and really hot water. However, wish I had chosen a hotel with more amenities. Coffee shop and gym would have been good to have.

8

Anh

10 aug. 2025

·

Stannade 2 nätter

It was kind of dirty, especially the shag carpet in the room. We noted many fruit flies on/around the pastries and buffet. Service was good!

10

Heather

9 juni 2025

·

Stannade 4 nätter

Great staff and the Albian Rooms restaurant was lovely. Within walking distance to lots of attractions.

6

Joseph

18 maj 2025

·

Stannade 2 nätter

Great place to stay . Very central . No food service after 10pm...no vending machines or a complementary coffee station in the lobby . Had to pay 10 bucks for 2 coffees . Need more access to snacks and coffee .

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Månad	Genomsnittligt pris
januari	139 US$
februari	162 US$
mars	153 US$
april	194 US$
maj	262 US$
juni	231 US$
juli	180 US$
augusti	182 US$
september	239 US$
oktober	195 US$
november	174 US$
december	148 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $272	17 $191
18 $185	19 $306	20 $464	21 $547	22	23 $230	24 $209
25 $175	26	27	28	29 $230	30 $141	31 $146

sö	må	ti	on	to	fr	lö
1 $155	2 $185	3	4 $350	5 $310	6 $204	7 $156
8 $155	9 $185	10 $168	11 $168	12 $173	13 $149	14 $155
15 $168	16 $257	17 $296	18 $313	19 $194	20 $157	21 $153
22 $168	23 $201	24	25 $256	26 $262	27 $158	28 $164
29 $155	30 $185

DoubleTree by Hilton Ottawa Downtown

Priser för DoubleTree by Hilton Ottawa Downtown

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Studio - 1 kingsize-säng - tillgänglighetsanpassat (Roll-In Shower)

Rum - 2 dubbelsängar

Juniorsvit - 1 kingsize-säng

Rum - 1 kingsize-säng

Rum - 1 kingsize-säng med bäddsoffa

Gästrecensioner för DoubleTree by Hilton Ottawa Downtown

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Deposition

Bra att veta

Tillval

Priser för kommande datum