Best Western Palace Hotel & Casino
117 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
117 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Best Western Palace Hotel & Casino, les prix par nuit s'élèvent en moyenne à 72 $US pendant le mois le moins cher (janvier) et à 155 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 72 $US |
| février | 74 $US |
| mars | 79 $US |
| avril | 87 $US |
| mai | 121 $US |
| juin | 124 $US |
| juillet | 118 $US |
| août | 155 $US |
| septembre | 117 $US |
| octobre | 89 $US |
| novembre | 76 $US |
| décembre | 74 $US |
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sept. · 117 $US
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Le plus cher : août (env. 155 $US)
Le moins cher : janvier (env. 72 $US)
À propos de cet établissement
Prenez le temps de vous détendre dans le centre bien-être de l'hébergement. Certains préféreront passer la soirée au casino, d'autres profiteront des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notammen...
Équipements
Prenez le temps de vous détendre dans le centre bien-être de l'hébergement. Certains préféreront passer la soirée au casino, d'autres profiteront des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment un centre de remise en forme et une piscine couverte. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service d'organisation de mariages et une télévision dans l'espace commun.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Les espaces événements de cet hôtel comprennent un centre de conférence et des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Paragon Restaurant, l'un des 2 restaurants de cet hôtel et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 10 h 00 moyennant un supplément.
Chambres
Choisissez une des 133 chambres dotées d'une télévision LED. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau. Le service d'entretien est assuré tous les jours.
Emplacement
Douglas ne manque pas de choses à découvrir : Best Western Palace Hotel & Casino vous fera profiter d'un séjour au bord de la plage, à deux pas de sites comme Douglas Beach et Casino du Palace Hotel. Cet hôtel au bord de la plage se trouve à 0,6 km de Tramway à cheval de la baie de Douglas et à 1,2 km de Gaiety Theatre (opéra et théâtre).
À proximité
Douglas Beach(0.1 miles)
Casino du Palace Hotel(0.1 miles)
Tramway à cheval de la baie de Douglas(0.4 miles)
Villa Marina(0.5 miles)
Gaiety Theatre (opéra et théâtre)(0.6 miles)
Parc Nobles(0.7 miles)
Centre des Arts de l'Île de Man(0.7 miles)
Zone de loisirs et parc Onchan Pleasure Park(0.8 miles)
Manx Museum (musée mannois)(1 miles)
Sentiers de randonnée Summerhill Glen(1 miles)
Parc Port Jack Glen(1 miles)
Tynwald (parlement)(1 miles)
Tower of Refuge (tour historique)(1.3 miles)
Studio Theatre(1.3 miles)
Activité ludique Great Union Camera Obscura(1.8 miles)
Aéroport principal le plus pratique pour rejoindre Best Western Palace Hotel & Casino : Aéroport de Man (IOM)(9.6 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Ménage
Emplacement
Central Promenade, Douglas, Île de Man, Royaume-Uni
Douglas Beach (0.1 miles)
Casino du Palace Hotel (0.1 miles)
Tramway à cheval de la baie de Douglas (0.4 miles)
Villa Marina (0.5 miles)
Gaiety Theatre (opéra et théâtre) (0.6 miles)
Parc Nobles (0.7 miles)
Avis des voyageurs
7.5
Bien
Basé sur 1 232 avis vérifiés
Qui séjourne ici ?
Affaires
22%
Couples
43%
Familles
14%
Groupes
16%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Best Western Palace Hotel & Casino, les voyageurs apprécient l'emplacement en bord de mer, la vue sur la mer et les options de loisirs sur place, tout en notant à plusieurs reprises que les espaces communs sont vieillots, que le Wi-Fi est parfois interrompu, qu'il y a occasionnellement du bruit, et que le service de ménage n'est assuré que tous les trois jours.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Best Western Palace Hotel & Casino, les voyageurs apprécient l'emplacement en bord de mer, la vue sur la mer et les options de loisirs sur place, tout en notant à plusieurs reprises que les espaces communs sont vieillots, que le Wi-Fi est parfois interrompu, qu'il y a occasionnellement du bruit, et que le service de ménage n'est assuré que tous les trois jours.
De nombreux clients trouvent le personnel aimable et serviable, bien que le service et la communication à la réception et pendant les périodes d'affluence puissent être inégaux. Les installations telles que la piscine, le spa, la salle de sport, le casino et les restaurants sur place sont un point fort, bien que des fermetures occasionnelles et la nécessité de sortir pour accéder à la piscine soient mentionnées. Les chambres varient des options confortables avec vue sur la mer aux espaces plus petits ; plusieurs font état d'une chaleur due à l'absence de climatisation et de la vétusté des équipements de la salle de bain. Il convient aux voyageurs qui privilégient l'emplacement et les équipements à la modernité.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients apprécient la piscine, le spa, la salle de sport, le casino et les bars/restaurants sur place, bien que certaines zones soient vieillottes. Des fermetures occasionnelles du sauna ou du hammam, un accès à la piscine peu pratique et un parking qui peut être complet ou payant sont signalés.
Avis de voyageur à ce sujet
10
Eileen Denise
7 août 2025
·
A séjourné 3 nuits
The outside of the building and reception are a bit dated, but the the bedrooms and sea views are amazing, the dining rooms are so very modern and the food was amazing, also the Chinese restaurant again with seaviwes, I loved the swimming pool, so slick. We used the casino, bingo and the slots, everything you need in one building defo booking again
The outside of the building and reception are a bit dated, but the the bedrooms and sea views are amazing, the dining rooms are so very modern and the food was amazing, also the Chinese restaurant again with seaviwes, I loved the swimming pool, so slick. We used the casino, bingo and the slots, everything you need in one building defo booking again
8
Catherine
11 août 2025
·
A séjourné 8 nuits
The rooms were very much in need of a make over but thd staff are lovely and its faciilties and restaurant were fantastic. There is a lovely pool and good gym. The view from the rooms are amazing and in a great loction all round
The rooms were very much in need of a make over but thd staff are lovely and its faciilties and restaurant were fantastic. There is a lovely pool and good gym. The view from the rooms are amazing and in a great loction all round
8
Carol
10 nov. 2024
·
A séjourné 3 nuits
It was convenient and plenty to do including swim, gym, bingo, casino, cinema. Breakfast was excellent. Staff were friendly.
It was convenient and plenty to do including swim, gym, bingo, casino, cinema. Breakfast was excellent. Staff were friendly.
4
Robert
27 sept. 2023
·
A séjourné 7 nuits
Definitely NOT a 4 Star hotel, well past it's best. Needs a major overhaul to bring it up to 4 star, otherwise demolish it. Rooms serviced only once every 3 days, totally unacceptable. Sauna and steam room were out of order and appear to have been for a while. Bathroom was awful, shower controls very fiddly and the curtain attached itself to you all the time, allowing water to spill out onto the floor. The extract system seemed clogged and ineffective. Food was OK. We won't be returning here.
Definitely NOT a 4 Star hotel, well past it's best. Needs a major overhaul to bring it up to 4 star, otherwise demolish it. Rooms serviced only once every 3 days, totally unacceptable. Sauna and steam room were out of order and appear to have been for a while. Bathroom was awful, shower controls very fiddly and the curtain attached itself to you all the time, allowing water to spill out onto the floor. The extract system seemed clogged and ineffective. Food was OK. We won't be returning here.
6
Tony
4 mai 2025
·
A séjourné 1 nuit
Typical best western hotel, run down in lots of areas, threadbare corridor carpets etc but the room was clean and the bed was comfortable. Expensive for what it is but adequate for a night or two! Has its own parking behind the hotel which is useful for parking motorbikes etc from plain view.
Typical best western hotel, run down in lots of areas, threadbare corridor carpets etc but the room was clean and the bed was comfortable. Expensive for what it is but adequate for a night or two! Has its own parking behind the hotel which is useful for parking motorbikes etc from plain view.
8
Andrew
31 oct. 2024
·
A séjourné 2 nuits
Great location and staff. rooms are fine, the reception, halls and exterior are tired but all perfectly functional. Nice restaurants and bars within hotel. The Pool and Spa are a bit of hassle to get in, you actually have to leave the main building and go outside, changing facilities are small and it’s a bit of a hassle to sign in and out but pool is nice once you are in.
Great location and staff. rooms are fine, the reception, halls and exterior are tired but all perfectly functional. Nice restaurants and bars within hotel. The Pool and Spa are a bit of hassle to get in, you actually have to leave the main building and go outside, changing facilities are small and it’s a bit of a hassle to sign in and out but pool is nice once you are in.
8
Ross
18 févr. 2024
·
A séjourné 2 nuits
Room was nice with view across the sea. But like the rest of Douglas it is a bit tired and past its sell by date. The restaurant was good and the food really nice and great value. Friendly staff in the restaurant. Pity the jacuzzi and the saunas were out of action.
Room was nice with view across the sea. But like the rest of Douglas it is a bit tired and past its sell by date. The restaurant was good and the food really nice and great value. Friendly staff in the restaurant. Pity the jacuzzi and the saunas were out of action.
8
Douglas
19 mars 2025
·
A séjourné 2 nuits
Whilst it may feel a little dated and can be a little noisy in the evening, the facilities are good, and well kept. The beds were firm but comfortable and the pool & spa were very enjoyable. It’s also well positioned over the bay and within easy walk of the heart of Douglas.
Whilst it may feel a little dated and can be a little noisy in the evening, the facilities are good, and well kept. The beds were firm but comfortable and the pool & spa were very enjoyable. It’s also well positioned over the bay and within easy walk of the heart of Douglas.
10
Barry
10 oct. 2024
·
A séjourné 2 nuits
Nice hotel that is clean and tidy inside. Outside not as good due to being shared with cinema beside it. Parking became full due to some "event" and forced us to park on the street until some apparent non hotel people left. Perhaps due to casino and restaurant inside the building, but seems folks staying at the hotel would have designated parking. Great stay otherwise.
Nice hotel that is clean and tidy inside. Outside not as good due to being shared with cinema beside it. Parking became full due to some "event" and forced us to park on the street until some apparent non hotel people left. Perhaps due to casino and restaurant inside the building, but seems folks staying at the hotel would have designated parking. Great stay otherwise.
6
M
17 sept. 2025
·
A séjourné 4 nuits
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres sont souvent décrites comme propres, mais les espaces communs sont usés et le service de ménage n'est programmé que tous les trois jours. Quelques rapports mentionnent des chambres sales ou des articles manquants.
Avis de voyageur à ce sujet
8
Paul
27 avr. 2025
·
A séjourné 1 nuit
Very clean,ideally situated,friendly and helpful staff but boy does it need a referb !!!Worn carpets etc. Aside from that i would recomend it.
Very clean,ideally situated,friendly and helpful staff but boy does it need a referb !!!Worn carpets etc. Aside from that i would recomend it.
8
Gemma
15 sept. 2024
·
A séjourné 3 nuits
Very friendly staff, good location. Room not cleaned or restocked the entire time we stayed: apparently this is only done once every 3 days! Would not have booked if this had been clear from the description. As a hotel i expect towels to be changed and coffee / loo rolls / essentials to be replenished daily
Very friendly staff, good location. Room not cleaned or restocked the entire time we stayed: apparently this is only done once every 3 days! Would not have booked if this had been clear from the description. As a hotel i expect towels to be changed and coffee / loo rolls / essentials to be replenished daily
4
Mrs M
15 juil. 2024
·
A séjourné 3 nuits
We where are from Friday until Monday morning with no cleaning of the room we had to keep asking for clean towels.
We where are from Friday until Monday morning with no cleaning of the room we had to keep asking for clean towels.
2
roland
10 juil. 2025
·
A séjourné 1 nuit
It’s been 15 years since I stayed at a hotel in the British Isles and things have not improved. The rest of the world has moved on. The eastern European woman that checked me in was fast, friendly and efficient. The local woman that checked me out was typically surly and uninterested. The room was dirty. In particular there was dirty water in the kettle which was discoloured and may have been there for weeks rather than days. This is a health hazard. In addition, they were seagull poo covering us substantial portion of the window both inside and outside! The bathroom was poor with a small quantity of lukewarm water, so I ended up taking a shallow bath.
It’s been 15 years since I stayed at a hotel in the British Isles and things have not improved. The rest of the world has moved on. The eastern European woman that checked me in was fast, friendly and efficient. The local woman that checked me out was typically surly and uninterested. The room was dirty. In particular there was dirty water in the kettle which was discoloured and may have been there for weeks rather than days. This is a health hazard. In addition, they were seagull poo covering us substantial portion of the window both inside and outside! The bathroom was poor with a small quantity of lukewarm water, so I ended up taking a shallow bath.
6
Michael
1 mai 2025
·
A séjourné 7 nuits
The building is now very tired and would benefit from a complete refurbishment. It would probably be better to demolish it and start again. The staff were very cheerful and then rooms very clean. The breakfasts were very good.
The building is now very tired and would benefit from a complete refurbishment. It would probably be better to demolish it and start again. The staff were very cheerful and then rooms very clean. The breakfasts were very good.
6
angela
6 oct. 2024
·
A séjourné 2 nuits
Old, dated and noisy. Rooms / towels every 3 days
Old, dated and noisy. Rooms / towels every 3 days
6
NEIL BENJAMIN
13 oct. 2025
·
A séjourné 3 nuits
Hotel public areas - very shabby in parts particularly foyer. Issue with toilet in room which was reported but no follow up from staff. Big groups took priority in hotel. Room however was clean and comfortable.
Hotel public areas - very shabby in parts particularly foyer. Issue with toilet in room which was reported but no follow up from staff. Big groups took priority in hotel. Room however was clean and comfortable.
10
steven
7 août 2025
·
A séjourné 3 nuits
Great hotel but not cleaning the rooms for 3 days is disgusting
Great hotel but not cleaning the rooms for 3 days is disgusting
6
Stewart
17 août 2025
·
A séjourné 3 nuits
Rooms are comfy and clean, we’ve been coming here for around 30 years and the communal areas are in a terrible unclean state and smell, new carpets and a lick of paint wouldn’t go a miss. Travel lodge will take over in 2027 if they don’t address it.
Rooms are comfy and clean, we’ve been coming here for around 30 years and the communal areas are in a terrible unclean state and smell, new carpets and a lick of paint wouldn’t go a miss. Travel lodge will take over in 2027 if they don’t address it.
6
M
17 sept. 2025
·
A séjourné 4 nuits
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres varient des options spacieuses avec vue sur la mer aux espaces plus petits et vieillots avec des salles de bain vieillissantes ; certaines sont dépourvues de climatisation. Plusieurs signalent du bruit provenant des locaux techniques ou du parking, ainsi qu'un nombre limité de prises de courant, et le Wi-Fi peut être faible.
Avis de voyageur à ce sujet
6
Sean
9 mai 2024
·
A séjourné 3 nuits
The bedroom was ok and relatively clean, but bathroom was tiny ad shower pressure was really low The Patio doors on to large flat roof didn't lock and therefore let a lot of the external sea and traffic noise in to the room. Wasn't reported as wasn't there long. Not somewhere i would choose to stay again.
The bedroom was ok and relatively clean, but bathroom was tiny ad shower pressure was really low The Patio doors on to large flat roof didn't lock and therefore let a lot of the external sea and traffic noise in to the room. Wasn't reported as wasn't there long. Not somewhere i would choose to stay again.
8
mary clare
28 juin 2024
·
A séjourné 4 nuits
our room was spacious with a great view, the bathroom was clean with the shower and bath taps easy to use .
our room was spacious with a great view, the bathroom was clean with the shower and bath taps easy to use .
6
Melanie
23 juil. 2025
·
A séjourné 9 nuits
This hotel has a fantastic location overlooking Douglas bay. The towels were good quality & size. Most staff were very nice, apart from the person who checked me in, who came across as moody! Rooms at the back get very hot on a sunny day and with no air con, the room fan is not enough. With the window open there is quite a bit of noise from the car park at the back and people leaving the casino late at night making sleep difficult. There were only 2 plug sockets and none near the beds, so difficult when trying to charge 2 devices, and have the fan on and hair straighteners on at the same time! The WiFi was poor so I mostly used my UK data. If booking again, I'd insist on a sea view room which are in the shade in the afternoon.
This hotel has a fantastic location overlooking Douglas bay. The towels were good quality & size. Most staff were very nice, apart from the person who checked me in, who came across as moody! Rooms at the back get very hot on a sunny day and with no air con, the room fan is not enough. With the window open there is quite a bit of noise from the car park at the back and people leaving the casino late at night making sleep difficult. There were only 2 plug sockets and none near the beds, so difficult when trying to charge 2 devices, and have the fan on and hair straighteners on at the same time! The WiFi was poor so I mostly used my UK data. If booking again, I'd insist on a sea view room which are in the shade in the afternoon.
6
Patrick
19 févr. 2024
·
A séjourné 3 nuits
Hotel not in good condition Reception very tired looking Small twin room Room not serviced over 3 night stay. Room generally clean Breakfast not bad. Friendly staff. Tap control shower, basic.
Hotel not in good condition Reception very tired looking Small twin room Room not serviced over 3 night stay. Room generally clean Breakfast not bad. Friendly staff. Tap control shower, basic.
6
Paul
29 sept. 2025
·
A séjourné 2 nuits
Very dated & could do with being knocked down, more of a motel than a hotel. Room very clean just old fashioned, reception staff all friendly. Room noisy due to being just above the main extraction system for I suspect the kitchens.
Very dated & could do with being knocked down, more of a motel than a hotel. Room very clean just old fashioned, reception staff all friendly. Room noisy due to being just above the main extraction system for I suspect the kitchens.
8
Duane
19 sept. 2025
·
A séjourné 4 nuits
Enjoyed most of it. Large room, great view. Pool was a little crowded , sauna was fabulous thanks. Downside? Door card failed 3days in 4. Couldn’t have been located further from reception, so had to return to get it reprogrammed. Told the hotel is getting quotes for replacement cards. Get it done please. Shower curtain. Bit 80’s still having a shower curtain and when you install the rail over the bath so that the curtain sticks to you, incredibly annoying. Get the rail installed further away and have a longer curtain for Pete’s sake. And- Why don’t British hotels have fridges in the room? Incredibly cheap to omit them. Nice to have biscuits & water in the room thanks. Reception need to up their happy, smiling & customer focussed attitudes. One was good, one was passable & other stony faced. You’ll work it out. Breakfast staff good, kept it ticking over despite a crowd.
Enjoyed most of it. Large room, great view. Pool was a little crowded , sauna was fabulous thanks. Downside? Door card failed 3days in 4. Couldn’t have been located further from reception, so had to return to get it reprogrammed. Told the hotel is getting quotes for replacement cards. Get it done please. Shower curtain. Bit 80’s still having a shower curtain and when you install the rail over the bath so that the curtain sticks to you, incredibly annoying. Get the rail installed further away and have a longer curtain for Pete’s sake. And- Why don’t British hotels have fridges in the room? Incredibly cheap to omit them. Nice to have biscuits & water in the room thanks. Reception need to up their happy, smiling & customer focussed attitudes. One was good, one was passable & other stony faced. You’ll work it out. Breakfast staff good, kept it ticking over despite a crowd.
8
Lloyd
19 mai 2025
·
A séjourné 2 nuits
Second time I’ve stayed here and the room looking out to sea was a good improvement over the one facing the car park. It was a bigger room that seemed more modern and had amazing views of the Douglas bay. Breakfast is self serve and has most things you’d want from cereal, fruit, yoghurts, juices etc to full English so perfect for most needs. There’s a few restaurants on site and I’m sure you can find something to suit, I ate in the main restaurant and had the carvery both nights which was ok.
Second time I’ve stayed here and the room looking out to sea was a good improvement over the one facing the car park. It was a bigger room that seemed more modern and had amazing views of the Douglas bay. Breakfast is self serve and has most things you’d want from cereal, fruit, yoghurts, juices etc to full English so perfect for most needs. There’s a few restaurants on site and I’m sure you can find something to suit, I ate in the main restaurant and had the carvery both nights which was ok.
6
A P C
14 sept. 2024
·
A séjourné 7 nuits
Satisfactory. Rooms at the rear especially on 2nd floor have intrusive noise from external plant. Beds not very comfortable. Staff good. Lack of flexibility with meals. Spa/swimming pool very good and free. Good location.
Satisfactory. Rooms at the rear especially on 2nd floor have intrusive noise from external plant. Beds not very comfortable. Staff good. Lack of flexibility with meals. Spa/swimming pool very good and free. Good location.
6
Hannah
3 oct. 2025
·
A séjourné 2 nuits
Very dated, rooms small. staff lovely, pool nice. Breakfast very good value
Very dated, rooms small. staff lovely, pool nice. Breakfast very good value
10
Stuart
6 nov. 2025
·
A séjourné 3 nuits
The room i had room 310 was constantly noisey due to the ducting on the roof had to buy some ear plugs to cope with it Other than that cant fault anything else excellent value for money
The room i had room 310 was constantly noisey due to the ducting on the roof had to buy some ear plugs to cope with it Other than that cant fault anything else excellent value for money
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment aimable et serviable, mais le service est inégal, avec une réception lente ou indifférente, des informations contradictoires et des problèmes opérationnels occasionnels. Une critique a soulevé des inquiétudes concernant les procédures d'alarme incendie nocturnes.
Avis de voyageur à ce sujet
4
Niamh
29 mars 2025
·
A séjourné 1 nuit
This hotel needs a significant upgrade. It’s very tired and dated. Staff were stretched and therefore less helpful that what you’d expect especially on the phone prior to booking as if anything requested was a bother to them. I won’t be returning.
This hotel needs a significant upgrade. It’s very tired and dated. Staff were stretched and therefore less helpful that what you’d expect especially on the phone prior to booking as if anything requested was a bother to them. I won’t be returning.
2
Niamh
5 avr. 2025
·
A séjourné 1 nuit
Really poor service throughout. Hotel is tired and very dated. Staff were unwilling to help particularly over the phone. Won’t be returning.
Really poor service throughout. Hotel is tired and very dated. Staff were unwilling to help particularly over the phone. Won’t be returning.
6
Darcy
29 août 2025
·
A séjourné 9 nuits
The location and view were great! Housekeeping wasn't that great and the front desk person was not that friendly (compared to the locals of the island) - we brought our 6 year old grandson to the pool and on the 3rd time they told us that he wasn't allowed, only the 2 registered guests are allowed - so that was kind of upsetting since we didn't see any literature saying that. There is no air in the room unless you open the slider, but kind of stuffy at night when we lock them.
The location and view were great! Housekeeping wasn't that great and the front desk person was not that friendly (compared to the locals of the island) - we brought our 6 year old grandson to the pool and on the 3rd time they told us that he wasn't allowed, only the 2 registered guests are allowed - so that was kind of upsetting since we didn't see any literature saying that. There is no air in the room unless you open the slider, but kind of stuffy at night when we lock them.
6
Lisa
26 juin 2024
·
A séjourné 2 nuits
Overall a decent enough room with a comfy bed. The shower was temperamental and the hospitality tray sadly had cheap coffee..please move on… The restaurant however was the let-down. I’ve had better school dinners. Not asked whether I wanted to see a wine list, cafeteria style food (obviously frozen) and I sat next to a dirty and stained partition. Check in was chaotic as one girl had to battle a queue alone…she was very good but could have done with another member of staff at peak times
Overall a decent enough room with a comfy bed. The shower was temperamental and the hospitality tray sadly had cheap coffee..please move on… The restaurant however was the let-down. I’ve had better school dinners. Not asked whether I wanted to see a wine list, cafeteria style food (obviously frozen) and I sat next to a dirty and stained partition. Check in was chaotic as one girl had to battle a queue alone…she was very good but could have done with another member of staff at peak times
8
Samantha
18 janv. 2023
·
A séjourné 3 nuits
At a function. Bar staff whilst pleasant enough were not trained up to serve or make up drinks - we got some very odd mixtures and had to repeat/instruct to get the correct orders. Lasagne was AMAZING! Something wrong with disco due to WiFi - which was a shame. New mattresses were much needed and very comfortable.
At a function. Bar staff whilst pleasant enough were not trained up to serve or make up drinks - we got some very odd mixtures and had to repeat/instruct to get the correct orders. Lasagne was AMAZING! Something wrong with disco due to WiFi - which was a shame. New mattresses were much needed and very comfortable.
6
Dondra
13 août 2025
·
A séjourné 4 nuits
Staff didn’t seem to be informed about food options. Mainly about room service for good. We were told different info from different staff at front desk.
Staff didn’t seem to be informed about food options. Mainly about room service for good. We were told different info from different staff at front desk.
8
Duane
19 sept. 2025
·
A séjourné 4 nuits
Enjoyed most of it. Large room, great view. Pool was a little crowded , sauna was fabulous thanks. Downside? Door card failed 3days in 4. Couldn’t have been located further from reception, so had to return to get it reprogrammed. Told the hotel is getting quotes for replacement cards. Get it done please. Shower curtain. Bit 80’s still having a shower curtain and when you install the rail over the bath so that the curtain sticks to you, incredibly annoying. Get the rail installed further away and have a longer curtain for Pete’s sake. And- Why don’t British hotels have fridges in the room? Incredibly cheap to omit them. Nice to have biscuits & water in the room thanks. Reception need to up their happy, smiling & customer focussed attitudes. One was good, one was passable & other stony faced. You’ll work it out. Breakfast staff good, kept it ticking over despite a crowd.
Enjoyed most of it. Large room, great view. Pool was a little crowded , sauna was fabulous thanks. Downside? Door card failed 3days in 4. Couldn’t have been located further from reception, so had to return to get it reprogrammed. Told the hotel is getting quotes for replacement cards. Get it done please. Shower curtain. Bit 80’s still having a shower curtain and when you install the rail over the bath so that the curtain sticks to you, incredibly annoying. Get the rail installed further away and have a longer curtain for Pete’s sake. And- Why don’t British hotels have fridges in the room? Incredibly cheap to omit them. Nice to have biscuits & water in the room thanks. Reception need to up their happy, smiling & customer focussed attitudes. One was good, one was passable & other stony faced. You’ll work it out. Breakfast staff good, kept it ticking over despite a crowd.
6
NEIL BENJAMIN
13 oct. 2025
·
A séjourné 3 nuits
Hotel public areas - very shabby in parts particularly foyer. Issue with toilet in room which was reported but no follow up from staff. Big groups took priority in hotel. Room however was clean and comfortable.
Hotel public areas - very shabby in parts particularly foyer. Issue with toilet in room which was reported but no follow up from staff. Big groups took priority in hotel. Room however was clean and comfortable.
4
Claire Louise
7 juil. 2024
·
A séjourné 1 nuit
Paid for breakfast, clear as day through the expedia app and confirmed vja online chat. Staff saying we cannot have it during check in. Meaning stress trying to contact expedia while on our trip.
Paid for breakfast, clear as day through the expedia app and confirmed vja online chat. Staff saying we cannot have it during check in. Meaning stress trying to contact expedia while on our trip.
6
Gareth
18 août 2025
·
A séjourné 4 nuits
Positives: Room Comfortable. Restaurant good and plentiful with helpful asian staff. Super location with bus stop outside the door. Lift to help accessibility. Reasonably good value for money. Negatives: Reception inpolitie. Severe lack of middle management. Fire Alarm was activated during the night. No proper evacuation procedure. Obvious lack of fire training for staff. No one able to reset the technic and all elderly and special needs guests had to walk many flights of stairs. No roll call or guest checklist. I would still come again and would only cautiously recommend this hotel.
Positives: Room Comfortable. Restaurant good and plentiful with helpful asian staff. Super location with bus stop outside the door. Lift to help accessibility. Reasonably good value for money. Negatives: Reception inpolitie. Severe lack of middle management. Fire Alarm was activated during the night. No proper evacuation procedure. Obvious lack of fire training for staff. No one able to reset the technic and all elderly and special needs guests had to walk many flights of stairs. No roll call or guest checklist. I would still come again and would only cautiously recommend this hotel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation en bord de mer avec vue imprenable et accès facile aux bus, aux tramways et aux attractions de la promenade ; beaucoup la trouvent accessible à pied. Certains notent qu'il faut marcher plus longtemps pour rejoindre le centre de Douglas.
Avis de voyageur à ce sujet
8
Jill
19 janv. 2023
·
A séjourné 2 nuits
Great hotel. A little dated. Ideal location with proximity to great restaurants and transportation.
Great hotel. A little dated. Ideal location with proximity to great restaurants and transportation.
6
Melanie
23 juil. 2025
·
A séjourné 9 nuits
This hotel has a fantastic location overlooking Douglas bay. The towels were good quality & size. Most staff were very nice, apart from the person who checked me in, who came across as moody! Rooms at the back get very hot on a sunny day and with no air con, the room fan is not enough. With the window open there is quite a bit of noise from the car park at the back and people leaving the casino late at night making sleep difficult. There were only 2 plug sockets and none near the beds, so difficult when trying to charge 2 devices, and have the fan on and hair straighteners on at the same time! The WiFi was poor so I mostly used my UK data. If booking again, I'd insist on a sea view room which are in the shade in the afternoon.
This hotel has a fantastic location overlooking Douglas bay. The towels were good quality & size. Most staff were very nice, apart from the person who checked me in, who came across as moody! Rooms at the back get very hot on a sunny day and with no air con, the room fan is not enough. With the window open there is quite a bit of noise from the car park at the back and people leaving the casino late at night making sleep difficult. There were only 2 plug sockets and none near the beds, so difficult when trying to charge 2 devices, and have the fan on and hair straighteners on at the same time! The WiFi was poor so I mostly used my UK data. If booking again, I'd insist on a sea view room which are in the shade in the afternoon.
6
Jamie
3 juin 2025
·
A séjourné 1 nuit
The location is perfect right on the Promenade waterfront. Everything is within walking distance to The Strand for shopping and dining. Very friendly staff. The hotel is clean and safe but definitely very old and frumpy. In need of repair & updating.
The location is perfect right on the Promenade waterfront. Everything is within walking distance to The Strand for shopping and dining. Very friendly staff. The hotel is clean and safe but definitely very old and frumpy. In need of repair & updating.
8
Paul
27 avr. 2025
·
A séjourné 1 nuit
Very clean,ideally situated,friendly and helpful staff but boy does it need a referb !!!Worn carpets etc. Aside from that i would recomend it.
Very clean,ideally situated,friendly and helpful staff but boy does it need a referb !!!Worn carpets etc. Aside from that i would recomend it.
6
Jon
10 févr. 2024
·
A séjourné 2 nuits
Fairly cheap rates so didn’t expect too much beyond an average stay but well located and not too far from town centre and facilities. Room basic but fairly comfortable but a shame about constant noise from guests returning from the casino in the early hours so not very restful, but again should have expected that being a risk with the casino being part of the hotel complex.
Fairly cheap rates so didn’t expect too much beyond an average stay but well located and not too far from town centre and facilities. Room basic but fairly comfortable but a shame about constant noise from guests returning from the casino in the early hours so not very restful, but again should have expected that being a risk with the casino being part of the hotel complex.
8
Elizabeth
5 déc. 2023
·
A séjourné 3 nuits
Hotel lovely position, delight to open curtains to sweeping views of Douglas Bay. Room a decent size as was bathroom but didn’t care for shower over bath, controls very primitive, difficult to get correct water temperature and shower head far too high for 5’2” ladies. Beds reasonably comfortable but pillows very hard. Dining room very pleasant friendly if not always efficient staff, breakfast very good best continental I’ve encountered for some time, cooked looked good too, tea & coffee not so good cold on 1st morning though they did bring out more that was hot. Dinners were also good, especially the fish dish from the kitchen and very good value. I will stay here again and recommend to family & friends.
Hotel lovely position, delight to open curtains to sweeping views of Douglas Bay. Room a decent size as was bathroom but didn’t care for shower over bath, controls very primitive, difficult to get correct water temperature and shower head far too high for 5’2” ladies. Beds reasonably comfortable but pillows very hard. Dining room very pleasant friendly if not always efficient staff, breakfast very good best continental I’ve encountered for some time, cooked looked good too, tea & coffee not so good cold on 1st morning though they did bring out more that was hot. Dinners were also good, especially the fish dish from the kitchen and very good value. I will stay here again and recommend to family & friends.
10
Kenny
3 déc. 2024
·
A séjourné 1 nuit
Ideally located
Ideally located
10
Barbara
7 juil. 2023
·
A séjourné 4 nuits
The property is a long walk to the town centre
The property is a long walk to the town centre
8
Sarah
21 nov. 2024
·
A séjourné 4 nuits
I appreciated that this hotel was a walkable distance from a handful of things to do, like shopping and the Manx museum. I also appreciated that they had a well kept pool and on the facilities.
I appreciated that this hotel was a walkable distance from a handful of things to do, like shopping and the Manx museum. I also appreciated that they had a well kept pool and on the facilities.
8
Iris
1 nov. 2023
·
A séjourné 3 nuits
The view from our room overlooking the Douglas Promenade is fantastic. Hotel is close to Electric Tram end, with easy bus service. Nice pool.
The view from our room overlooking the Douglas Promenade is fantastic. Hotel is close to Electric Tram end, with easy bus service. Nice pool.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est généralement considéré comme ayant un bon rapport qualité-prix avec un large choix, et le restaurant chinois sur place est apprécié. D'autres signalent des repas limités ou de mauvaise qualité et un service de petit-déjeuner bondé et chaotique.
Avis de voyageur à ce sujet
4
Michelle
20 juil. 2025
·
A séjourné 1 nuit
Nice pool and spa , Room - Carpet threadbare, Bed awfully hard and uncomfortable, shower not working Breakfast awful - coffee lukewarm, cooked items not great , pastries stale Not value for money for breakfast Underwhelmed by whole experience
Nice pool and spa , Room - Carpet threadbare, Bed awfully hard and uncomfortable, shower not working Breakfast awful - coffee lukewarm, cooked items not great , pastries stale Not value for money for breakfast Underwhelmed by whole experience
6
Lisa
26 juin 2024
·
A séjourné 2 nuits
Overall a decent enough room with a comfy bed. The shower was temperamental and the hospitality tray sadly had cheap coffee..please move on… The restaurant however was the let-down. I’ve had better school dinners. Not asked whether I wanted to see a wine list, cafeteria style food (obviously frozen) and I sat next to a dirty and stained partition. Check in was chaotic as one girl had to battle a queue alone…she was very good but could have done with another member of staff at peak times
Overall a decent enough room with a comfy bed. The shower was temperamental and the hospitality tray sadly had cheap coffee..please move on… The restaurant however was the let-down. I’ve had better school dinners. Not asked whether I wanted to see a wine list, cafeteria style food (obviously frozen) and I sat next to a dirty and stained partition. Check in was chaotic as one girl had to battle a queue alone…she was very good but could have done with another member of staff at peak times
10
Paul
27 mars 2024
·
A séjourné 3 nuits
The food was amazing!
The food was amazing!
8
Phillip
6 août 2024
·
A séjourné 4 nuits
The Best Western Palace Hotel is a good choice for those wanting a holiday in Douglas, with the ability to walk to various local attractions. The hotel has excellent and friendly staff, but the service is limited. Caution: They only service your room every third full day of your stay. For a hotel claiming to be 4 Star, this is insufficient. The rooms are comfortable and clean, with plenty of space in the King Size sea view rooms. The public areas could use a refresh, and in particular the carpets are old, old-fashioned and threadbare in parts. The hotel has access to two restaurants and two bars. We didn't use the Paragon Bar, which is attached to the restaurant of the same name. This restaurant serves breakfast, lunch and dinner. We only ate breakfast there, but were happy with both the buffet and a la carte service. The second bar is Looky's, a newly refurbished bar are with comfortable seating and a reasonable range of drinks at OK prices. My one complaint about this bar is that it reserved tables for people from outside the hotel. This was disappointing, as as hotel residents one would expect to be ably to find a comfortable seat in one's own hotel bar. The second restaurant is the majestic. This is a Chinese restaurant with access from the Promenade and the hotel. The food here was authentic Chinese and very good value for money. The staff were very friendly. We ate there twice in four nights.
The Best Western Palace Hotel is a good choice for those wanting a holiday in Douglas, with the ability to walk to various local attractions. The hotel has excellent and friendly staff, but the service is limited. Caution: They only service your room every third full day of your stay. For a hotel claiming to be 4 Star, this is insufficient. The rooms are comfortable and clean, with plenty of space in the King Size sea view rooms. The public areas could use a refresh, and in particular the carpets are old, old-fashioned and threadbare in parts. The hotel has access to two restaurants and two bars. We didn't use the Paragon Bar, which is attached to the restaurant of the same name. This restaurant serves breakfast, lunch and dinner. We only ate breakfast there, but were happy with both the buffet and a la carte service. The second bar is Looky's, a newly refurbished bar are with comfortable seating and a reasonable range of drinks at OK prices. My one complaint about this bar is that it reserved tables for people from outside the hotel. This was disappointing, as as hotel residents one would expect to be ably to find a comfortable seat in one's own hotel bar. The second restaurant is the majestic. This is a Chinese restaurant with access from the Promenade and the hotel. The food here was authentic Chinese and very good value for money. The staff were very friendly. We ate there twice in four nights.
8
Alan
6 janv. 2025
·
A séjourné 2 nuits
Food was very poor
Food was very poor
8
Patricia
27 juin 2024
·
A séjourné 3 nuits
The hotel was a great location along the prom, sea view room was excellent, lovely view. Hotel facilities were great 3 restaurants on site all reasonably priced. Would recommend and stay again. Only downside was the shower needs upgrading, presently via the taps, power shower would be great!
The hotel was a great location along the prom, sea view room was excellent, lovely view. Hotel facilities were great 3 restaurants on site all reasonably priced. Would recommend and stay again. Only downside was the shower needs upgrading, presently via the taps, power shower would be great!
8
Elizabeth
5 déc. 2023
·
A séjourné 3 nuits
Hotel lovely position, delight to open curtains to sweeping views of Douglas Bay. Room a decent size as was bathroom but didn’t care for shower over bath, controls very primitive, difficult to get correct water temperature and shower head far too high for 5’2” ladies. Beds reasonably comfortable but pillows very hard. Dining room very pleasant friendly if not always efficient staff, breakfast very good best continental I’ve encountered for some time, cooked looked good too, tea & coffee not so good cold on 1st morning though they did bring out more that was hot. Dinners were also good, especially the fish dish from the kitchen and very good value. I will stay here again and recommend to family & friends.
Hotel lovely position, delight to open curtains to sweeping views of Douglas Bay. Room a decent size as was bathroom but didn’t care for shower over bath, controls very primitive, difficult to get correct water temperature and shower head far too high for 5’2” ladies. Beds reasonably comfortable but pillows very hard. Dining room very pleasant friendly if not always efficient staff, breakfast very good best continental I’ve encountered for some time, cooked looked good too, tea & coffee not so good cold on 1st morning though they did bring out more that was hot. Dinners were also good, especially the fish dish from the kitchen and very good value. I will stay here again and recommend to family & friends.
8
Lloyd
19 mai 2025
·
A séjourné 2 nuits
Second time I’ve stayed here and the room looking out to sea was a good improvement over the one facing the car park. It was a bigger room that seemed more modern and had amazing views of the Douglas bay. Breakfast is self serve and has most things you’d want from cereal, fruit, yoghurts, juices etc to full English so perfect for most needs. There’s a few restaurants on site and I’m sure you can find something to suit, I ate in the main restaurant and had the carvery both nights which was ok.
Second time I’ve stayed here and the room looking out to sea was a good improvement over the one facing the car park. It was a bigger room that seemed more modern and had amazing views of the Douglas bay. Breakfast is self serve and has most things you’d want from cereal, fruit, yoghurts, juices etc to full English so perfect for most needs. There’s a few restaurants on site and I’m sure you can find something to suit, I ate in the main restaurant and had the carvery both nights which was ok.
6
Gary
15 juil. 2024
·
A séjourné 1 nuit
The hotel itself was dilapidated, apart from Looky’s bar and the Fitness Club, which had clearly recently been modernised to a good standard. I didn’t go in the Casino but I suspect that this was plush. The dining room for Breakfast was crowded but the food was quite good. The rooms and the corridors were very tired and basic in decor and comfort. The shower was outdated and didn’t work well. The toilet did not flush easily. The bathroom was small and lacked sufficient room for showering and ablutions.
The hotel itself was dilapidated, apart from Looky’s bar and the Fitness Club, which had clearly recently been modernised to a good standard. I didn’t go in the Casino but I suspect that this was plush. The dining room for Breakfast was crowded but the food was quite good. The rooms and the corridors were very tired and basic in decor and comfort. The shower was outdated and didn’t work well. The toilet did not flush easily. The bathroom was small and lacked sufficient room for showering and ablutions.
6
M
17 sept. 2025
·
A séjourné 4 nuits
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
2
Michel
il y a 4 semaines
·
A séjourné 1 nuit
ATTENTION ! Site Web complètement trompeur ! Ce n'est manisfestement pas un 4 étoiles et loin s'en faut ! ..... Les chambres sont vétustes la salle de bain aussi ; la nôtre estait équipée pour personnes âgées avec une barre de soutient à côté des toilettes et une autre tout le long de la baignoire + le rideau (bas de gamme) qui se colle à la peau résultat: la douche n'est plus un plaisir mais digne d'une séance de "gym kana ". L'entrée est si miteuse que l'on se demande si on ne s'est pas trompé d'hôtel. Les 4 étoiles ne sont PAS DU TOUT JUSTIFIEES et certainement que l'établissement n'a pas ete ré- évalué depuis 1970 ou même avant . Notre chambe donnait sur le parking juste au-dessus des compresseurs de la climatisation donc bruit toute la nuit + odeur de cuisine a partir d 6 h du matin = au secours ! Le petit déjuner est copieux mais toujours pas digne d'un VRAI 4 étoiles ( pain industriel, viennoiserie aussi ) A Fuir !!!!! Les seuls point positifs: 1- le parking 2- le parking
ATTENTION ! Site Web complètement trompeur ! Ce n'est manisfestement pas un 4 étoiles et loin s'en faut ! ..... Les chambres sont vétustes la salle de bain aussi ; la nôtre estait équipée pour personnes âgées avec une barre de soutient à côté des toilettes et une autre tout le long de la baignoire + le rideau (bas de gamme) qui se colle à la peau résultat: la douche n'est plus un plaisir mais digne d'une séance de "gym kana ". L'entrée est si miteuse que l'on se demande si on ne s'est pas trompé d'hôtel. Les 4 étoiles ne sont PAS DU TOUT JUSTIFIEES et certainement que l'établissement n'a pas ete ré- évalué depuis 1970 ou même avant . Notre chambe donnait sur le parking juste au-dessus des compresseurs de la climatisation donc bruit toute la nuit + odeur de cuisine a partir d 6 h du matin = au secours ! Le petit déjuner est copieux mais toujours pas digne d'un VRAI 4 étoiles ( pain industriel, viennoiserie aussi ) A Fuir !!!!! Les seuls point positifs: 1- le parking 2- le parking
2
Michel
il y a 4 semaines
·
A séjourné 2 nuits
Un best western a oublier rapidement, 4 etoiles dont 2 mortes. Les chambres sont petites , vétustes, très mal insonorisé, et si vous avez le malheur d etre du mauvais côté de l hotel, vous avez toutes les machineries sous les fenêtres. Et l odeur des cuisine aussi. Le seul côté positif, le parking. A fuir, et préférez un autre endroit.
Un best western a oublier rapidement, 4 etoiles dont 2 mortes. Les chambres sont petites , vétustes, très mal insonorisé, et si vous avez le malheur d etre du mauvais côté de l hotel, vous avez toutes les machineries sous les fenêtres. Et l odeur des cuisine aussi. Le seul côté positif, le parking. A fuir, et préférez un autre endroit.
8
Karl
7 juil. 2023
·
A séjourné 4 nuits
.
.
8
Alex
il y a 4 semaines
·
A séjourné 3 nuits
Hotel location us good and sea view excellent. Facilities all work really well, Lookys and casino great value. Like other reviews, it looks worse from outside but perfectly okay inside and our room.
Hotel location us good and sea view excellent. Facilities all work really well, Lookys and casino great value. Like other reviews, it looks worse from outside but perfectly okay inside and our room.
4
Edith
il y a 4 semaines
·
A séjourné 4 nuits
Stayed 4 nights and room cleaned once - the day before departure - £15.00 per clean if you wanted any more than a 3rd daily wipe down. Bin in bedroom filthy and previous tenants sanitary towels found in bedside cabinet. Carpet thick with dust. Macerator toilet not flushing and bed side light not working first night. Fixed promptly the next day by a very polite member of maintenance team which was good. Key cards for room failed to work requiring 3 trips back to reception over 4 days - (not stored near mobile phone as suggested). Had paid breakfast one day which was plentiful all be it not freshly cooked - buffet style but cooked food looked and tasted stale. Again, very helpful waitresses. Overall impression poor. Tired, dirty hotel. Some staff very helpful. Reception staff could be a little more friendly. Would not recommend and will not be back .
Stayed 4 nights and room cleaned once - the day before departure - £15.00 per clean if you wanted any more than a 3rd daily wipe down. Bin in bedroom filthy and previous tenants sanitary towels found in bedside cabinet. Carpet thick with dust. Macerator toilet not flushing and bed side light not working first night. Fixed promptly the next day by a very polite member of maintenance team which was good. Key cards for room failed to work requiring 3 trips back to reception over 4 days - (not stored near mobile phone as suggested). Had paid breakfast one day which was plentiful all be it not freshly cooked - buffet style but cooked food looked and tasted stale. Again, very helpful waitresses. Overall impression poor. Tired, dirty hotel. Some staff very helpful. Reception staff could be a little more friendly. Would not recommend and will not be back .
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septembre 2026
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- 2026-09-05: NO DATA
- 2026-09-06: 122.54985813777924USD
- 2026-09-07: NO DATA
- 2026-09-08: NO DATA
- 2026-09-09: 121.34581072929383USD
- 2026-09-10: 111.0988308021927USD
- 2026-09-11: 100.98981196414948USD
- 2026-09-12: 101.1277730532074USD
- 2026-09-13: 107.05434079799653USD
- 2026-09-14: 108.31188567329407USD
- 2026-09-15: 109.16028745113374USD
- 2026-09-16: 111.2242548068619USD
- 2026-09-17: 130.9928800932312USD
- 2026-09-18: 121.34581072929383USD
- 2026-09-19: NO DATA
- 2026-09-20: 121.34581072929383USD
- 2026-09-21: 120.93934339118958USD
- 2026-09-22: 109.178840564003USD
- 2026-09-23: 109.96197862197877USD
- 2026-09-24: 109.96197862197877USD
- 2026-09-25: 109.46936423686982USD
- 2026-09-26: 109.95330455440522USD
- 2026-09-27: 109.96197862197877USD
- 2026-09-28: 107.06219087345124USD
- 2026-09-29: 109.96197862197877USD
- 2026-09-30: 109.95330455440522USD
- 2026-10-01: 97.94823555027008USD
- 2026-10-02: 87.96358636138916USD
- 2026-10-03: 94.41889124256134USD
- 2026-10-04: 87.94638884845735USD
- 2026-10-05: 87.85411059127809USD
- 2026-10-06: 87.96358636138916USD
- 2026-10-07: 87.96358636138916USD
- 2026-10-08: 86.08165038288116USD
- 2026-10-09: 87.94638884845735USD
- 2026-10-10: 87.85411059127809USD
- 2026-10-11: 87.96358636138916USD
- 2026-10-12: 87.85411059127809USD
- 2026-10-13: 87.94638884845735USD
- 2026-10-14: 87.96358636138916USD
- 2026-10-15: 79.30434178585053USD
- 2026-10-16: 88.96351408779145USD
- 2026-10-17: 88.94511159713745USD
- 2026-10-18: 79.30434178585053USD
- 2026-10-19: 87.96358636138916USD
- 2026-10-20: 87.96358636138916USD
- 2026-10-21: 87.94638884845735USD
- 2026-10-22: 87.85411059127809USD
- 2026-10-23: 87.96358636138916USD
- 2026-10-24: 87.96358636138916USD
- 2026-10-25: 83.89077938072205USD
- 2026-10-26: 87.94638884845735USD
- 2026-10-27: 84.03707785240174USD
- 2026-10-28: 84.03707785240174USD
- 2026-10-29: 87.96358636138916USD
- 2026-10-30: 87.85411059127809USD
- 2026-10-31: 87.96358636138916USD
- 2026-11-01: 82.96394772937775USD
- 2026-11-02: 82.95273080440522USD
- 2026-11-03: 78.78475716407776USD
- 2026-11-04: 81.29205USD
- 2026-11-05: 74.35017334259034USD
À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 23 h 00. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Pour plus de détails sur la politique de confidentialité de Best Western, veuillez vous rendre sur https://www.bestwestern.com/content/best-western/fr_FR/legal/privacy-policy.html.
- Le petit déjeuner buffet coûte environ 12.95 GBP par personne
- Frais pour le parking en libre-service : 4 GBP par jour
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Ménage
Activités
Piscine
Casino
Parcours de golf (à proximité)
Plage (à proximité)
Karaoké
Piscine intérieure
Piscine extérieure chauffée
Musique live
Bicycle Tour Information
Pool (Indoor)
Fitness Center (nearby)
Services
Ménage
Salle de banquet
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
24-Hour Front Desk
Bingo
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Spa et centre de bien-être
Déjeuners à emporter
Petit-déjeuner en chambre
Distributeur automatique
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit