Name: Muthu Westcliff Hotel (Near London Southend Airport)
Address: 18-20 Westcliff Parade, Westcliff on Sea, England, GB
Price range: 69 USD–147 USD per night
Rating: 7.53

Hva gjestene synes

Basert på nylige anmeldelser roses Muthu Westcliff Hotel (i nærheten av London Southend Airport) for sin beliggenhet ved sjøen, nær Cliffs Pavilion, og ofte imøtekommende personale. Mange gjester påpeker imidlertid utdaterte rom og gjentakende problemer med varmtvann som påvirker dusjene.

Renhold og vedlikehold er varierende, med rapporter om mugg, slitte møbler, knirkende gulv, tynne vegger og støy, i tillegg til dueaktivitet utenfor noen vinduer. Fasilitetene er enkle: en liten, til tider upålitelig heis, et skuffende treningsrom og gate-/app-basert parkering som kan være forvirrende; fellesområdene er penere enn mange soverom. Frokost- og spiseopplevelser varierer fra god valuta for pengene til begrenset eller kaotisk, og menyene kan være begrensede eller utilgjengelige noen kvelder. Forvent et praktisk utgangspunkt ved sjøen med varierende komfort.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

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Fasiliteter

Fasilitetene er enkle: heisen er liten og har hatt havarier, treningsrommet er dårlig utstyrt, og gate-/app-parkering kan være forvirrende eller begrenset. Restaurant-/baralternativer kan til tider være begrenset eller stengt.

Relaterte gjesteomtaler

8

Lisa

2. juli 2025

·

Overnattet 1 natt

Our room looked literally NOTHING like the charming photo - we had a single and a double bed in a quite old fashioned room. No air con. Heat blasting in the windows. Which opened, so that's good! Still nice though. Very old fashioned and charming. Oh god and the elevator is VERY small, so if you dislike small spaces... but the bar and bar staff rock! And front desk guy was lovely.

8

james

11. aug. 2024

·

Overnattet 1 natt

Trying to sort the parking was an absolute nightmare!

8

Peter

9. nov. 2023

·

Overnattet 1 natt

Dodgy lift

6

Clare

16. okt. 2024

·

Overnattet 1 natt

This is a well placed hotel with great access to the beach. Parking was easy and check in fine. I was disappointed with the 'gym'. Cardio equipment did not have power, there was an abandoned piece of equipment and I dont think anyone should work out there alone, no one would know you were there. The room was comfortable although everytime I used water, there was a loud noise from what I think was a water tank? Decor felt quite modern. Restaurant staff were super polite and it was clean.

8

Priscilla

22. mai 2024

·

Overnattet 1 natt

Average old hotel. Large room with good size bed. Bathroom was small and the toilet took forever to refill making a noise for ages after a flush! Breakfast was good - full English breakfast with plenty there. Friendly staff who were very helpful. The parking is tricky - you need a local app to pay, there are no machines at the front of the hotel for your permit! We had to park down the street in the meter parking area until 9pm. Then parking was OK without a permit until 11am at the front of the hotel. It would be good if parking was included in your booking somehow. It’s OK for locals but difficult for overseas visitors.

6

Christine

20. mai 2025

·

Overnattet 1 natt

Lovely location. Check in was a nightmare trying to sort out the parking!!

6

Freddy

14. juli 2024

·

Overnattet 1 natt

On the whole ok shame about the lift breaking down twice and having to walk to fourth floor. Shower not great also cold tap hot water came out. The bar limited on wine. The hotel staff friendly and happy to help. View from window was lovely over looking the sea.

8

Gillian

22. juni 2024

·

Overnattet 2 netter

The lack of parking was a problem

4

nygel

6. nov. 2025

·

Overnattet 1 natt

Receptionist was great and helpful, but..... Place is very tired and need of some serious refit. I haven't seen separate hot and cold basin taps in hotels for years. Shower performance very poor. restaurant menu extremely limited- decided to go out. I guess it was very nice 20-30 years ago!

6

Jonathan

3. nov. 2024

·

Overnattet 2 netter

Overall an okay stay, but let down in two areas. First I always book somewhere with a gym to keep fit whilst I travel. The gym at Muthu is a dark cupboard under the stairs where the staff have to walk through to check cctv and other things. It’s a mess to be honest. Second, and only something I noticed whilst leaving on the last day. The cleaning team prepare the fresh sheets and towels for each room before departure time and leave them on the floor outside each room. Always great to find out that the sheets you’ve been sleeping in have probably been sat on the carpet in the corridor 🙃

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Renhold

Renholdet er varierende, med flere rapporter om mugg, støv, skitne tepper/heiser og flekkete sengetøy, selv om noen gjester fant rommene plettfrie.

Relaterte gjesteomtaler

8

Sandra

20. jan. 2025

·

Overnattet 1 natt

We enjoyed our stay at Westcliff Hotel. On arrival your receptionist helped with the on street parking as we were having a problem with the Ringo app. Staff were helpful and curteous. Our room was clean apart from black mould around the sink and edges of bath. The top of the wardrobe was very dusty. We were going to put our suitcase there. It would be nice to have more compimenary milk and coffee provided.

4

Joy

3. nov. 2024

·

Overnattet 1 natt

This hotel is in need of updating . Rusty rads, discoloured baths, old sanitary ware, curtains falling apart with holes and everywhere needs a deep clean. Or any clean in fact !

4

Alastair

17. aug. 2025

·

Overnattet 1 natt

The experience at this hotel wasn’t great. The staff were friendly but our room didn’t have any toiletries or iron/ironing board in it despite pamphlets to the contrary. I phoned down to reception and the toiletries were provided, the hot water in the shower didn’t seem to work, another call to reception and we were told to keep the hot tap in the sink and the shower running at the same time for 10 minutes before it gets hot, which worked but it such an awful waste of water during this drought of a summer. By the time I noticed the iron was missing I lacked the motivation to make another call to reception. The sheets had some rather nasty looking stains on them, as did the sofa in receptions. There was loud music coming from somewhere in the hotel until about 3.30am which made for a terrible nights sleep, not to mention the noisy pigeon population that had made the dingy courtyard our frosted windows looked out upon, another source of unwanted sound. Floorboards above very creaky and thin walls meant it was very easy to hear doors slamming shut in the morning.

2

Fiona

6. juni 2025

·

Overnattet 1 natt

This hotel was extremely disappointing. The room was dirty, poorly maintained, and felt very rundown. Pigeons could be heard cooing right outside the window early in the morning — no netting or barriers to prevent them. The shower only worked if I turned on both the sink and shower taps at the same time, which is unacceptable. No bath mat made the floor slippery and unsafe. Towels were limited and the in-room refreshments were poor — no milk and out-of-date biscuits. The one positive was the receptionist, Kieran. He was polite, professional, and helpful. I sincerely hope he moves on in hospitality, away from this establishment. I paid over £100 for one night and expected at least basic standards. Unfortunately, this place failed on almost every level. I won’t be returning.

10

Amanda

4. sep. 2025

·

Overnattet 1 natt

1 night only, fantastic welcome & help with the Parking App (Thanks!) The room was lovely, bathroom new & spotless

2

james e

25. mai 2025

·

Overnattet 1 natt

Rooms old need updating wall paper coming off walls toilets dirty carpets dirty

8

Norman

27. jan. 2025

·

Overnattet 1 natt

Very comfortable, decent sized room, small but functional bathroom. Spotlessly clean. Friendly staff.

4

Louise

18. feb. 2024

·

Overnattet 1 natt

We were quite disappointed with the hotel tbh sadly. We only stayed one night, so out up with it. The location was close to Cliffs Pavillion or we would have complained or left if we were staying longer. The initial things was the inside of the lift door. It was filthy. The carpets on landing were dirty. Our room door dirty. My initial view of the room I saw the desk, which had marks and black stuff over it, which I scratched and came off. I wondered why the cleaner didn’t manage to do that. The general cleanliness in the room was ok. However there was a chip l fr under the desk, the walls were marked..just needed a clean. Marks on the chairs which we didn’t use, window seals needed a wipe over. Bathroom was clean, looked fairly new. Towels were lovely and clean, although as we left, the replacement bedding and towels for our and other rooms were just left on the dirty carpet outside doors! Breakfast was okish. Cooked breakfast wasn’t that nice but edible. One 4 piece toaster for all guests eating. Food was constantly being reloaded but our new food in top, so sausages were rock hard at bottom. It’s such a shame tbh, as it could be such a lovely hotel. Staff were lovely however. Very helpful and lovely people.

6

Michael

2. jan. 2025

·

Overnattet 1 natt

Room was very tired, a couple of health and safety issues, no non slip mat in bath/shower, stand for kettle loose on shelf. Blood on sheets, bed headboard was worn and leaving black specs on pillows.

4

Deborah

15. des. 2024

·

Overnattet 1 natt

Had to wait ages for someone at reception to turn up, then she went off to help another customer. Lift was not working, so lucky only had to go up one set of stairs. Room was ok at first look, but shower had black mould. Hairs in the bed, pillows were old and floppy, mattress was so soft, you sank into it to the point of back and neck ache the next morning. Carpet had paint stains on it. Floors creaked badly, heard upstairs walking all night. Fire door had big gap of 25mm underneath. Radiator didnt work properly-either too hot or too cold- very noisy. Ambient music played throughout till late, could be heard over tv in room. Didn't bother to stay for breakfast as did not feel the need to be let down anymore. Great location, staff polite enough when there.

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Rom

Rommene er utdaterte og varierer i størrelse og komfort, med knirkende gulv, tynne vegger, varmeproblemer og begrenset ventilasjon. Noen rom har sjøutsikt og er funksjonelle.

Relaterte gjesteomtaler

6

Justin

24. juni 2025

·

Overnattet 1 natt

Very tired looking hotel. TV remote didnt work. Very creaky floors. Strange musky smell.

6

Adrian

12. mars 2025

·

Overnattet 1 natt

The hotel is in need of some refurbishment, the mattress on the bed was also quite worn. The staff are super friendly we couldn’t fault them at all. If you want a cheap hotel for the night then this should be ok !

6

Beth

14. sep. 2024

·

Overnattet 1 natt

Great location but hotel very run down. The room doesn’t look anything like on the website but it was cheap and we only needed a bed to sleep in for the night.

8

Lisa

2. juli 2025

·

Overnattet 1 natt

Our room looked literally NOTHING like the charming photo - we had a single and a double bed in a quite old fashioned room. No air con. Heat blasting in the windows. Which opened, so that's good! Still nice though. Very old fashioned and charming. Oh god and the elevator is VERY small, so if you dislike small spaces... but the bar and bar staff rock! And front desk guy was lovely.

6

Pearl

21. juni 2024

·

Overnattet 2 netter

It was disappointing that there were no bath towels in the room and it was very hot (the window doesn't open) and the fan provided was tiny and not fit for purpose. The room had sea views which was lovely.

8

Emma

19. aug. 2024

·

Overnattet 1 natt

Had a lovely overnight stay. Didn't spend too much time in my room or at the hotel as went to a wedding reception, but I found the room comfortable and staff helpful and friendly. Only found the hotel noisy due to other people being noisy in their room and the corridors late into the night, but the windows were pretty soundproof.

8

Patrick

26. mai 2025

·

Overnattet 1 natt

My room was small and bed was uncomfortable and if bathroom light was on the fan noise was noisy

10

Crl

6. nov. 2024

·

Overnattet 2 netter

Super friendly and helpful staff. Great room and bathroom. Walkable to Westcliff and Southend train stations and Cliffs Pavillion. Great views of the water. I would definitely stay here again.

10

Harish

12. juni 2023

·

Overnattet 1 natt

Nice rooms with sea view

6

Laura

2. jan. 2025

·

Overnattet 1 natt

Pretty run of the mill room. It did the job. But it was boiling when I arrived. I turned off the radiators and opened the small window, it was still so hot when we got back.

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Service

Personalet er generelt vennlig og hjelpsomt, men gjester slet av og til med å finne personale eller opplevde treg, varierende respons.

Relaterte gjesteomtaler

2

Erin

3. des. 2024

·

Overnattet 4 netter

Hotel should be shutdown. Receptionists and Manager have no idea about customer service. Bed was rock solid. Still in pain 2 weeks after being home. Radiator screamed at you and sounded like it was going to explode. Bathroom was sweaty but bedroom was cold enough to keep drinks at fridge temperature. Breakfast I'm so glad I didn't pay for, £89 for 4 days is how much they charge for breakfast. Which is ridiculous with the amount of cafes and pubs that serve breakfast in the area The only helpful people we interacted with was the night porters

4

Barry

26. jan. 2023

·

Overnattet 1 natt

A very tired old lady of a hotel. No staff to be found either on reception or the bar at 8:30pm Room cold on arrival.

2

Lisa

4. okt. 2025

·

Overnattet 1 natt

Terrible stay no hot water the whole stay No one at reception when arrived waited 45 mins Bathroom was filthy We booked the suite very disappointed

8

Timothy

18. juli 2024

·

Overnattet 1 natt

Very reasonable and good value. The reception personnel were first class, efficient and so helpful

10

Crl

6. nov. 2024

·

Overnattet 2 netter

Super friendly and helpful staff. Great room and bathroom. Walkable to Westcliff and Southend train stations and Cliffs Pavillion. Great views of the water. I would definitely stay here again.

6

John

17. okt. 2025

·

Overnattet 1 natt

Overall service was good with hotel reception very friendly. Location good but parking not great! Room clean but tired looking, needs refurb.

8

Fiona

20. juli 2025

·

Overnattet 1 natt

Your staff were amazing

6

Irena

15. juni 2025

·

Overnattet 1 natt

The hotel overal was okey, nice family room, good location for shopping, walkable to the sea site. The minus was the hot water which you have to wait like 10 mins and you have to constantly run water to get warm/hot, which in mine opinion its waste of the water and the boiler should be change at that stage. At the front of the reception we have slight struggle to get hold as was no one at the desk and no ring bell or anything to be able get attention. By the way we didn't hear when we check out from the receptionist words " I hope we see you again", instead we heard " okey, bye" which put us off more to the hotel.

10

Alexis

14. feb. 2024

·

Overnattet 1 natt

Thank you for a lovely stay. Receptionist was welcoming, helping me with the paid parking for the road outside (worth signing up to one of the parking apps / online platforms required before arriving, especially if arriving on your own). Would recommend.

4

Deborah

15. des. 2024

·

Overnattet 1 natt

Had to wait ages for someone at reception to turn up, then she went off to help another customer. Lift was not working, so lucky only had to go up one set of stairs. Room was ok at first look, but shower had black mould. Hairs in the bed, pillows were old and floppy, mattress was so soft, you sank into it to the point of back and neck ache the next morning. Carpet had paint stains on it. Floors creaked badly, heard upstairs walking all night. Fire door had big gap of 25mm underneath. Radiator didnt work properly-either too hot or too cold- very noisy. Ambient music played throughout till late, could be heard over tv in room. Didn't bother to stay for breakfast as did not feel the need to be let down anymore. Great location, staff polite enough when there.

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Beliggenhet

Beliggenheten ved sjøen, nær Cliffs Pavilion og byen, er et stort pluss; det er gangavstand og naturskjønt for mange opphold.

Relaterte gjesteomtaler

8

Sandra

26. okt. 2024

·

Overnattet 1 natt

Nice hotel close to the beach and the theatre . Ideal location .

8

Joseph

4. mars 2025

·

Overnattet 1 natt

great location. friendly staff, close to attractions.

8

Michaela

27. okt. 2024

·

Overnattet 1 natt

So convenient. 2 min walk to the Pavillon for our show. Lobby and dining area very nice. Bedroom could do with updating but clean and comfortable. Great value, good breakfast included. Was perfect for our needs . Would definitely stay again. Dining not available Sunday evening but restaurants nearby .

8

David

9. aug. 2024

·

Overnattet 1 natt

Nice sea front location in a quiet part of town. Friendly staff and nice decor in the public areas. It's an old style seaside hotel but it's clean and comfortable and very relaxing.

10

Joseph

4. okt. 2024

·

Overnattet 3 netter

Perfectly located, short walk into town, friendly stafff

10

Vera

23. juni 2025

·

Overnattet 8 netter

It’s a very traditional hotel in a lovely, scenic landscape. It also provides a lot of entertainment for youths. It is within walking distance to the station, the High Street and it’s by the sea with a wonderful park in front of it.

10

Helen

15. okt. 2024

·

Overnattet 1 natt

I loved where the property is located next to the sea front and the decor is my style very classic would definitely book again

8

Natalie

15. juli 2024

·

Overnattet 1 natt

A quiet area, 10 mins walk from the local attractions and city centre

10

Kamran

29. nov. 2023

·

Overnattet 1 natt

Nice hotel, very close to the seafront

10

Yvonne

23. juli 2024

·

Overnattet 1 natt

We have stayed here before very convenient For The cliff Pavilion theatre.

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Servering

Tilbakemeldingene på frokosten er blandede – fra fin og rikelig til kald, begrenset eller kaotisk – og kveldmenyen kan være begrenset eller utilgjengelig.

Relaterte gjesteomtaler

8

Vanda

24. okt. 2024

·

Overnattet 1 natt

Very convenient for show at Cliffs Pavilion. Reasonably priced. Pleasant staff. Lovely breakfast.

8

Emma

25. nov. 2023

·

Overnattet 1 natt

A lovely stay. Staff were friendly, room was comfortable. Disappointed with the breakfast though. Not worth the £13.95 cost.

8

Dawn

9. des. 2023

·

Overnattet 1 natt

Room was pleasant but breakfast was cold and limited choices

8

Michaela

27. okt. 2024

·

Overnattet 1 natt

So convenient. 2 min walk to the Pavillon for our show. Lobby and dining area very nice. Bedroom could do with updating but clean and comfortable. Great value, good breakfast included. Was perfect for our needs . Would definitely stay again. Dining not available Sunday evening but restaurants nearby .

10

Stephen

12. jan. 2025

·

Overnattet 1 natt

A basic hotel but it was clean and comfortable. The breakfast was nice as well.

10

Renee

20. feb. 2024

·

Overnattet 3 netter

The surroundings is lovely right by the beach the lady who served breakfast was really lovely and so was the lovely breakfast very nice filled me for the whole day. The reception staff were very friendly aswell. Very nice hotel x

8

Priscilla

22. mai 2024

·

Overnattet 1 natt

Average old hotel. Large room with good size bed. Bathroom was small and the toilet took forever to refill making a noise for ages after a flush! Breakfast was good - full English breakfast with plenty there. Friendly staff who were very helpful. The parking is tricky - you need a local app to pay, there are no machines at the front of the hotel for your permit! We had to park down the street in the meter parking area until 9pm. Then parking was OK without a permit until 11am at the front of the hotel. It would be good if parking was included in your booking somehow. It’s OK for locals but difficult for overseas visitors.

4

nygel

6. nov. 2025

·

Overnattet 1 natt

Receptionist was great and helpful, but..... Place is very tired and need of some serious refit. I haven't seen separate hot and cold basin taps in hotels for years. Shower performance very poor. restaurant menu extremely limited- decided to go out. I guess it was very nice 20-30 years ago!

4

Louise

18. feb. 2024

·

Overnattet 1 natt

We were quite disappointed with the hotel tbh sadly. We only stayed one night, so out up with it. The location was close to Cliffs Pavillion or we would have complained or left if we were staying longer. The initial things was the inside of the lift door. It was filthy. The carpets on landing were dirty. Our room door dirty. My initial view of the room I saw the desk, which had marks and black stuff over it, which I scratched and came off. I wondered why the cleaner didn’t manage to do that. The general cleanliness in the room was ok. However there was a chip l fr under the desk, the walls were marked..just needed a clean. Marks on the chairs which we didn’t use, window seals needed a wipe over. Bathroom was clean, looked fairly new. Towels were lovely and clean, although as we left, the replacement bedding and towels for our and other rooms were just left on the dirty carpet outside doors! Breakfast was okish. Cooked breakfast wasn’t that nice but edible. One 4 piece toaster for all guests eating. Food was constantly being reloaded but our new food in top, so sausages were rock hard at bottom. It’s such a shame tbh, as it could be such a lovely hotel. Staff were lovely however. Very helpful and lovely people.

2

Daniel

29. feb. 2024

·

Overnattet 1 natt

Our view from our window was 4 pigeon carcuses been there a long time as your see from pictures inch of bird poo under 1 inch of one of the dead birds . The room was basic and comfortable . Breakfast was shocking waited ages for food to even be brought out when It did the bacon was microwaved couldn’t even cut the fat the eggs tasted awful couldn’t even eat it . The toaster was a household toaster that was burning the wall paper and about 8 people waiting to make toast in a 4 piece toaster . No sauces for breakfast . Birds were told about the day we arrived was told it would be sorted still there in the morning . Complained and only received half our money back . Even though it was a complete health and safety problem . Took many messages from hotels.com to even get them to give that refund . The hotel should be checked by environmental health it’s shocking . We traveled from Brighton so couldn’t leave as by the time we arrived and checked in it was to late to drive children home . Will never return

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Måned	Gjennomsnittspris
januar	74 USD
februar	71 USD
mars	79 USD
april	78 USD
mai	87 USD
juni	84 USD
juli	97 USD
august	111 USD
september	98 USD
oktober	79 USD
november	73 USD
desember	79 USD

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $92	22 $93	23 $108	24 $122
25 $82	26 $90	27 $95	28 $95	29 $125	30 $121	31 $131

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $85	2 $92	3 $94	4 $85	5 $82	6 $108	7 $125
8 $78	9 $86	10 $86	11 $85	12 $83	13 $145	14 $147
15 $81	16 $79	17 $84	18 $81	19 $81	20 $106	21 $111
22 $81	23 $82	24 $82	25 $85	26 $82	27 $93	28 $122
29 $69	30 $79

Muthu Westcliff Hotel (Near London Southend Airport)

Priser for Muthu Westcliff Hotel (Near London Southend Airport)

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