Devine Beach Hotel, Westcliff Southend-On-Sea

Excellent Location and Good Service I recently stayed at the OYO Devine Beach Hotel in Westcliff, and overall, it was a pleasant experience. Here's a detailed breakdown of my stay: *Room*: The room itself was fine—clean and comfortable, with all the basic amenities I needed for a short stay. The bed was cosy, and the room was spacious enough to move around comfortably. While it wasn’t luxurious, it was certainly sufficient for a budget-friendly hotel. *Service*: The service was good as well. The check-in was so smooth as they have sent us the code for the main gate as well as the room. The staff were friendly, I have not see any person to assist with any queries or needs. But they have WhatsApp chat service on 24*7 for any type of help and query. I did not have any requirement of these, that's why I did not chat as well. For check-out, it was smooth as well. *Location*: The standout feature of this hotel is undoubtedly its location. It’s just a one-minute walk to the Sea beach, which is fantastic if you're here for some seaside relaxation. The beach offers plenty of activities, including amusement rides, arcades, and lovely walks along the shore. For one night, it was nearly 70 pound which is really high

Was a smelly room had to spray deodorant to mask it, chair was filthy no parking

Complicated check in which relied on app even though there was a member of staff on the premises. Finally we got to our room and it stank and looked dingy. Popped our head into the on-suite whic was tiny and cramp. Immediately booked another hotel and left. I usually read the reviews but this time I was in a hurry. If I'd read the reviews I wouldn't have booked. Also don't rely on the parking as there are only 4 spaces and the street is rammed. We had to pay for parking in the station carpark. The only benefit is its close proximity to the station and the see. Not only will I never book this hotel again, I won't book any hotel in the chain.

This was a stopover to visit friends and I needed to be near them and the sea! The accommodation was easy to find and although there were parking spaces there that I could have used earlier in the day - at night there were none (so I was glad I'd left my car near my friend's house after our day out together. She gave me a lift there in the end, owing to the bitter cold that night (-2 outside).. I couldn't easily figure out how to enter the door code as it was a flat smart screen surface. I simply couldn't see the little hand written note below it in the dark saying how to enter codes. In the end, a hotel lady appeared to let me in. I explained I couldn't see the tiny note. First off, I made my way to the room I was supposedly allocated. It was a bit of a shock, as I entered a room that was clearly in occupation. Fortunatley no one was actually in the room, but their stuff was on the chairs and clearly this was someone's paid for room! I had to return downstairs, but this time was given a top floor room up in the garrett. This was ok and roomy enough, but rather cold. The heating was barely on! Fortunately I had bought myself a snug blanket top. I mentioned the cold to a lady on my exit at checkout the next day - she said I could have had an extra heater in there. I just wasn't sure about going back down again given the proprietor was apparently ready for bed and I was a bit concerned about leaving my room, after my earlier experience. Reasonable stay however.

Overall good for the cost. TV with apps, nice shower, clean etc however bed was very basic, shower overfilled quickly, and walls thin and being on ground floor it was noisy when people entered. Very limited parking outside, was lucky to get a free space two streets away. Fine for single person, would not recommend as a family or couple

I paid in 2 days advance, but i didn't received door keys/ numbers even after when i reached. I have to wait outside then i called the call center and arranged the keys. Chat was not replied back. Also tea and milk sachets were replaced only once, although my stay was for 3 nights

Comfortable bed quite Don’t like having to access both room and entrance via a code Prefer maybe code to get into building key for the room Staying overnight for a party Not suitable if it was business Table chair very basic but not applicable to us. Good price for an overnighter

Room was not even close to the photographed example, bathroom was a closet with a toilet and a shower in it and the sink was literally in the living room. Did not see a single member of staff during my stay to discuss the matter and when I tried to phone the hotel I was met with a dialler which would not connect me to a human being. I will never be going near an OYO hotel again in my life.

Ok for a cheap night over but even then £80 was too much for this. Kettle supplied but only water was from the bathroom and no notice if it was drinkable. Walls had been painted white and grey but I think they used the same roller for the grey after putting on the white. Do not attempt to put in the 9 digit room door code though if you have been out drinking :)

We had to ask for extra pillows, it felt like we were being a nuisance. No breakfast, no vending machines, no staff.

Shabby accommodation, not the cleanest as per the pics. But at least the bed sheets were clean. Offered no breakfast options. But met the duty manager and she seemed nice. TV and hairdryer out of order too.. Need a code to enter the building and your room so make sure you save this or you will struggle to enter.

Was a smelly room had to spray deodorant to mask it, chair was filthy no parking

The lady at reception was lovely when we arrived. My phone which held all the booking information was not working and so she helped get the information for our room etc. However, that is where the positive review ends, as the room looked as though it hadn’t had a good clean in quite some time. The bathroom needed re-grouting as well as a good clean. Whilst the carpet was dark, you could tell that it held a lot of dirt and no doubt bacteria so I didn’t let my feet touch it. We were put on the top floor (didn’t see an option to choose the floor) and so my mum struggled with her arthritis to go up all those flights. The internet which was included in the price, did not work once thankfully we had mobile data that we could rely on. We paid a little over £120 but it was only worth half that amount. No one got a good sleep and we didn’t feel comfortable taking a full shower.

What a rip off. It was more like a hostel. than a hotel. It was dirty, noisy and it smelt.

This hotel is exactly what it looks like, cheap and cheerfull. On the edge of central Southend in Westcliff, nice and quiet about 20 minute walk to the amusements. Room was really warm, but the staff had the windows open beforehand and supplied a fan. Refilled all the room supplies when we asked and were really polite. Bathroom could have a face lift with the sealant needing to be replaced. We were part of a group and all three rooms were of the same standard. Would stay again.

Hotel is basic but clean, reception had a damp smell, but room was clean and warm, only stayed for one night and didn’t spend anytime in the room, room had a fridge but it was noisy, bed seemed comfy enough,

Worst hotel ever is more like a hostel the window was broken and wouldn’t close the carpet had stains all over it absolutely terrible nothing like the pictures on line

Arrived and after getting last space for parking( only 4 available) I used access codes to get into the property and then my room. The room had not been cleaned from previous guest and obvious signs bed had not been remade either. I complained and was given another room only to find rubbish in that one also. Disgusting

Awful didn’t even stay want a refund . Bathroom full of mould plug in fresheners everywhere with big lights on like a hostel

This is the worst hotel I have ever been in. The light in the cupboard is about to fall off the wall, and doesn't even work. The shower doesn't even get hot. Dust everywhere! Bed is falling apart as lots of screws are either loose or missing. Doors about to fall off of cupboard. Desk is in awful condition. Screw hanging out of wall for no reason at all. Shower system is not even finished, it's hanging out of the wall and silicone splattered all around it. All skirting around top and bottom of wall looks like it's about to break. The coffee smells awful. Dirty tissues on top of bathroom ceiling. The TV is almost ancient and doesn't work, signal is Awful! WiFi doesn't even connect. Hairs/pubic hairs in beds and shower cubicle. I would be fully expecting a full refund for the condition of this room! Will not be returning!

This hotel is a great location for exploring the areas around Southend. It is basic and you get what you pay for. The only annoying thing was that the shower was either too hot or too cold - which meant that we were not able to shower properly during our 2 day trip

The picture on the advert is nothing like the room we had, bed frame was too small for the matress so it hung over the sides, the toilet was noisy and the door was made of old cupboard door panels, unlockable, the walls were paper thin and we could hear the neighbours conversation and snoring, cold water tap was hard to turn off, parking was a joke and no one at reception, we were booked for a week but only managed 3 days then we just left, not a hotel just a hovel, avoid like the plague, if it were possible i would give it minus 10 out of 10.

Old disgusting room ,freezing cold, inadequate heating, inadequate bedding we were freezing overnight. dull, dirty curtains, small room would never stay there again 0 out of 10 inadequate parking hated it.

Good value but very basic, bathroom (in single room at least) not nice, and struggled to get wifi in the room (and no signal in that room either); entering codes to access quite fiddly.

Hotel is basic but clean, reception had a damp smell, but room was clean and warm, only stayed for one night and didn’t spend anytime in the room, room had a fridge but it was noisy, bed seemed comfy enough,

Overall good for the cost. TV with apps, nice shower, clean etc however bed was very basic, shower overfilled quickly, and walls thin and being on ground floor it was noisy when people entered. Very limited parking outside, was lucky to get a free space two streets away. Fine for single person, would not recommend as a family or couple

Had problems with automated check in after a long drive from Colchester where I had just run the Paras 10 event so needed to soak in a bath There wasn’t one and there were issues with the shower the room was cold and tiny not worth the money!

Stayed before and good place and location. Just faults on the quality of beds and shower filled up like a bath and broken door.

Room was not even close to the photographed example, bathroom was a closet with a toilet and a shower in it and the sink was literally in the living room. Did not see a single member of staff during my stay to discuss the matter and when I tried to phone the hotel I was met with a dialler which would not connect me to a human being. I will never be going near an OYO hotel again in my life.

Not a fan of keyless entry systems. Guess im old fasgioned as i like a key!! The bed in my room was awful, thinnest mattress ive ever slept on and the the noisiest bed frame that made silly noises every time i moved in the night. Poor nights sleep equals a grumpy middle aged man

Considering my reservation was "cancelled", but "luckily they had a free room", and I still haven't had my "cancelled" payment back, I think it's fair to say they scammed me out of my initial payment. Do not recommend.

We arrived at this hotel and we were told we had been cancelled But we were not CANCELLED? We were then told if we want another room we would have to pay again! We will never use this company again, how whole weekend was ruined

First and foremost i didn't stay there as the manager was very rude and his staff, they took my money and then kicked me out, telling me to go rent somewhere else, reason being is because i asked them questions on why they needed my passport

Requested an extra pillow and it was given to me within the hour. Friendly staff. Clean room. Very close to train station and also to promenade. Fantastic location. Would highly recommend.

The good; the location. That's it. The bad; double bed and sofa bed beyond terrible. Friend and I woke up with pain every morning. No toiletries in bathroom except for a small bar of soap. Had a kitchen but no cutlery or dishes. No response from hotel via WhatsApp chat and message is still not read 3 days later. Urine stains on sofa bed (photo below) Hotel doubles up as homeless hostel which is silent on the app. My female friend was pestered outside by a couple of residents who were either very high on drugs or very drunk and this was at 4 :30 pm. It's a doss house trust doubles up as a hotel when rooms are free is my guess. First time I've felt safe in an area but not in the hotel. Just avoid and save yourself the pain of staying here.

I paid in 2 days advance, but i didn't received door keys/ numbers even after when i reached. I have to wait outside then i called the call center and arranged the keys. Chat was not replied back. Also tea and milk sachets were replaced only once, although my stay was for 3 nights

I am absolutely disgusted with our treatment by this hotel. I understand that this is a self service hotel but we spent over two hours trying to get a code whilst speaking to OYO in India and several people We then got told it would take 48 hours to resolve although we were only staying there one night! We have now been told we cannot have a refund as it is not part of their policy even though we couldn’t even stay there and had to pay out a large sum to stay in a hotel down the road I am so disappointed in the whole experience and would never stay here

Where do I start? Unless you are desperate, never stay here. There were problems with this hotel before I even arrived as there were issues with the check in information. The hotels position was that I was not going to be allowed to check in but that I could not have a refund! After 11/2 hours arguing over the phone with the hotel and Expedia, their position had not changed. Then for no obvious reason I was given the check in codes 10 minutes before check in anyway! When I checked in I was allocated a code to access room 15. Upon entering the room, somebody was already in the room, a ‘permanent’ resident apparently. I was then given room 4 by a member of staff which was a downgrade on the room I paid for but at no point has anybody offered to refund the price difference. I am not a snob when it comes to hotel rooms but parts of the room were a disgrace. The bedside table was absolutely filthy as was the table and chair, which is probably a week or two away from breaking its so flimsy. The bed wasn’t too bad but creaked and groaned like mad if you moved even an inch. That and I had the pleasure due to the thin walls of having to listen to the room next door watching pornography in the night. An experience I will never be repeating!

Room was not even close to the photographed example, bathroom was a closet with a toilet and a shower in it and the sink was literally in the living room. Did not see a single member of staff during my stay to discuss the matter and when I tried to phone the hotel I was met with a dialler which would not connect me to a human being. I will never be going near an OYO hotel again in my life.

We had to ask for extra pillows, it felt like we were being a nuisance. No breakfast, no vending machines, no staff.

This hotel is a great location for exploring the areas around Southend. It is basic and you get what you pay for. The only annoying thing was that the shower was either too hot or too cold - which meant that we were not able to shower properly during our 2 day trip

Complicated check in which relied on app even though there was a member of staff on the premises. Finally we got to our room and it stank and looked dingy. Popped our head into the on-suite whic was tiny and cramp. Immediately booked another hotel and left. I usually read the reviews but this time I was in a hurry. If I'd read the reviews I wouldn't have booked. Also don't rely on the parking as there are only 4 spaces and the street is rammed. We had to pay for parking in the station carpark. The only benefit is its close proximity to the station and the see. Not only will I never book this hotel again, I won't book any hotel in the chain.

Requested an extra pillow and it was given to me within the hour. Friendly staff. Clean room. Very close to train station and also to promenade. Fantastic location. Would highly recommend.

This was a stopover to visit friends and I needed to be near them and the sea! The accommodation was easy to find and although there were parking spaces there that I could have used earlier in the day - at night there were none (so I was glad I'd left my car near my friend's house after our day out together. She gave me a lift there in the end, owing to the bitter cold that night (-2 outside).. I couldn't easily figure out how to enter the door code as it was a flat smart screen surface. I simply couldn't see the little hand written note below it in the dark saying how to enter codes. In the end, a hotel lady appeared to let me in. I explained I couldn't see the tiny note. First off, I made my way to the room I was supposedly allocated. It was a bit of a shock, as I entered a room that was clearly in occupation. Fortunatley no one was actually in the room, but their stuff was on the chairs and clearly this was someone's paid for room! I had to return downstairs, but this time was given a top floor room up in the garrett. This was ok and roomy enough, but rather cold. The heating was barely on! Fortunately I had bought myself a snug blanket top. I mentioned the cold to a lady on my exit at checkout the next day - she said I could have had an extra heater in there. I just wasn't sure about going back down again given the proprietor was apparently ready for bed and I was a bit concerned about leaving my room, after my earlier experience. Reasonable stay however.

This hotel is exactly what it looks like, cheap and cheerfull. On the edge of central Southend in Westcliff, nice and quiet about 20 minute walk to the amusements. Room was really warm, but the staff had the windows open beforehand and supplied a fan. Refilled all the room supplies when we asked and were really polite. Bathroom could have a face lift with the sealant needing to be replaced. We were part of a group and all three rooms were of the same standard. Would stay again.

The good; the location. That's it. The bad; double bed and sofa bed beyond terrible. Friend and I woke up with pain every morning. No toiletries in bathroom except for a small bar of soap. Had a kitchen but no cutlery or dishes. No response from hotel via WhatsApp chat and message is still not read 3 days later. Urine stains on sofa bed (photo below) Hotel doubles up as homeless hostel which is silent on the app. My female friend was pestered outside by a couple of residents who were either very high on drugs or very drunk and this was at 4 :30 pm. It's a doss house trust doubles up as a hotel when rooms are free is my guess. First time I've felt safe in an area but not in the hotel. Just avoid and save yourself the pain of staying here.

Very close to Westliff station - it was fine for me but I know my wife would have wanted the room & en--suite to be refurbished/upgraded

Area was quaint however to many care homes an rehab facilities within the street. Very noisy. Party all night in room below an people talking outside at 2am in the morning. Some of the rooms are residential an one person was meeting there probation officer outside in car park when we arrived. Checked out a day early wouldnt stay here again. For younger party people.

property located in a quiet residential area located at 20 minutes walk from town centre .property is a bid dated and could do with a bit more cleaning .no much water coming for the shower ,bed and sofa bed very uncomfortable and we had a cockroach visiting while we were there .we found a trap under the sink in toilet therefore business must be aware of issue. not many choices for a family room in the area especially at last minute but we won’t return in this hotel

If you are looking for basic, affordable hotel for an overnight stay, this place ticks all the boxes. Almost adjacent to Westcliff Railway Station and the Seafront and just a short walk (or train ride) to Southend itself. Not sure I would want to stay here for a longer visit, but it certainly served its purpose for my brief overnight stay.

Shabby accommodation, not the cleanest as per the pics. But at least the bed sheets were clean. Offered no breakfast options. But met the duty manager and she seemed nice. TV and hairdryer out of order too.. Need a code to enter the building and your room so make sure you save this or you will struggle to enter.

The good; the location. That's it. The bad; double bed and sofa bed beyond terrible. Friend and I woke up with pain every morning. No toiletries in bathroom except for a small bar of soap. Had a kitchen but no cutlery or dishes. No response from hotel via WhatsApp chat and message is still not read 3 days later. Urine stains on sofa bed (photo below) Hotel doubles up as homeless hostel which is silent on the app. My female friend was pestered outside by a couple of residents who were either very high on drugs or very drunk and this was at 4 :30 pm. It's a doss house trust doubles up as a hotel when rooms are free is my guess. First time I've felt safe in an area but not in the hotel. Just avoid and save yourself the pain of staying here.

We had to ask for extra pillows, it felt like we were being a nuisance. No breakfast, no vending machines, no staff.