Axis Vermar Conference & Beach Hotel

Ok

Very disappointing for a 4 star hotel. We checked in just after 5pm. The hotel car park reserved for hotel guests, were all full with non hotel guests who were parked there and spending the day at the seafront. The lobby were unable to help with the parking. It was a matter of tough luck! The front desk staff were hardly friendly or accommodating. All they wanted was payment upfront. That was it. We were given a city view room on the 9th floor. Room was dated, furniture was worn and scratched. The a/c was rickety and there were water drips from the ceiling. There was tea and coffee in the room but no cream or milk sachets. When we went to ask for milk or cream, we were told that we had to buy it. In the end I went to the bar and managed to get a small jug of milk. You can order coffee with milk but not tea with milk- you have to pay separately for the milk. We were to attend a wedding the next day but there was no iron. We went to front desk and they could not find an iron. They said it was on the 3rd floor utility room, so we went there but no iron to be seen. Bathroom shower tray was plastic and flexing, causing water to leak out to seep under the vinyl flooring. Clearly, it had been leaking a long time it was all heavily water stained and damp. I do not think I would never recommend staying at this hotel to anyone. It was hard to see any gratitude from the management staff to guests staying at the hotel.

Carpet was outdated and stained. Parking was not easy

Hotel was good. The hallways and rooms are very dark, additional lighting in the room and lighter wall colours would brighten up the areas and look much better. I would say the hotel needs a bit of a refresh. The rooms are spacious, we had a room with an extra bed and it had a pretty large closet. The beds although at first we thought they would be hard to sleep on, we did sleep well and in the end I would say they were good. Breakfast was the same every day, although the fresh fruit and pastries were very good. We thought that the scrambled eggs were a bit watery for our taste, but we were all able to find something to eat that we enjoyed. The pool area was nice, there is no shallow end, so make sure to bring floaties for the kids. I would say that it is approximately shoulder deep (adult 5’8) in the most shallow part. Elevators are small and can get busy (there are 4). There are 2 free parking lots (that are monitored during the day). When you arrive there isn’t much space to park near the doors to check in because they allow cars to park right near the front doors and you have to block them in if you want to unload your luggage. They should keep that area clear for checking in only. Also they allow people to park in the middle which can be an issue for people that are not the best at parking in tight spaces. Overall it was a successful trip, but I would probably go to a different hotel next time. Mostly weather related it was very windy being so close to beach

Lack of and disorganized parking