Name: Extended Stay America Select Suites - Chicago - Hanover Park
Address: 1075 Lake Street, Hanover Park, Illinois, United States of America, Hanover Park, Illinois, US
Price range: $89–$137 per night
Rating: 7.55

What guests think

Reviews of Extended Stay America Select Suites - Chicago - Hanover Park describe a budget, extended-stay property with kitchenettes and basic rooms, but many guests report strong odors, cleanliness lapses, and limited front desk hours that complicate check-in and support.

Rooms feel dated, with occasional TV or internet issues, some traffic noise, and several reports of elevator outages. Kitchens help longer stays, but cookware and small appliances often aren't included without request or fees, and toiletries and breakfast options are minimal. Location is convenient for local visits and some guests felt safe, though a few described the surroundings as sketchy. Expect a no-frills stay with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extended-stay setup with in-room kitchens, but multiple reviews say cookware/utensils (and sometimes small appliances) are not provided unless requested or paid. Several guests reported elevator outages.

Related guest reviews

2

Yash

Oct 8, 2023

·

Stayed 1 night

There were no utensils in the kitchen. We checked in late so we could use kitchen for our baby until 10 am in the morning. At 10 am too there was no one at the front desk and had to wait for half hr more. Never going to stay at stay america again

2

ADANMA

Jul 22, 2025

·

Stayed 2 nights

It was a bad experience. I was offered a smaller room on same price as the room I booked because the elevator was bad. No effort to get it fixed. I climbed the stairs with my bags. Assumed to have kitchenette but when asked for utensils, was told to pay. This was so strange. No toiletries availabe. I checked out the following day and was asked to get back to expedia for a refund.

6

Ludomir

Feb 25, 2023

·

Stayed 1 night

Room was clean but no utensils, glasses, coffee maker, air dryer. We also used our room spray to improve the air quality. There is no breakfast- just coffee/ hot chocolate or tea plus snacks.

2

Robin

Aug 8, 2025

·

Stayed 9 nights

The young man at the front desk was not helpful at all. Wouldn't answer questions until after I asked multiple times. He didn't bother to tell us the elevator didn't work until after we checked in. We explained we couldn't climb the stairs with our luggage and he told us there wasn't a choice as there were no downstairs rooms avaliable. We said we couldn't stay then and he said he couldn't check us out and we had to go through Expedia. We went out front to make the phone calls and found a Crack pipe in the front entrance. We wouldn't stay there after that and went to find another hotel. So we never came back!

8

Michael

Nov 11, 2024

·

Stayed 1 night

Full kitchen was good, charged me for wi-fi.. That was bad.

8

Afzal

Nov 25, 2024

·

Stayed 1 night

I liked the laundry facility

2

YVONNE

Dec 25, 2023

·

Stayed 7 nights

Terrible conditions at this location. Nails sticking through flooring where carpet was worn. You literally get 2towels,2 wash cloths. They charge you for exchanging clean towels. No coffee pot! No lobby with coffee. At night, you’re on your own! They literally lock the lobby up and you can’t get ahold of anyone at all!! Never ever will stay here again!!

8

Jami

Sep 5, 2024

·

Stayed 4 nights

Was OK, we did stay the 4 nights we were in area to see family. Convenient to their neighborhood. At first felt a little sketchy but we came to feel ok coming and going. We didn’t know the cooking and utensils were extra, so made a quick stop at a Ollie’s and we’re fine with making some simple meals onsite

6

Ruth

Jun 22, 2025

·

Stayed 1 night

Room was clean and comfortable but no soap or shampoo available. Kitchen had no utensils - thought an extended stay would have basics. No worries, we were only there for one night. Convenient location, good price.

10

Andrew

Jun 29, 2025

·

Stayed 1 night

Decent place to spend a night if you need to. The small kitchen area was pretty cool to have.

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Cleanliness

Feedback is mixed: many mention strong odors (smoke, urine, musty, cooking) and occasional pests or dirty linens and carpets, while others found areas very clean. Housekeeping is infrequent for shorter stays.

Related guest reviews

2

Kari

May 29, 2025

·

Stayed 7 nights

So this was not good this establishment is disgusting when I entered the room there was still left over stuff from the people before house cleaning did not clean the room properly there was actual feces on my headboard different smelled of urine and there was work clothes still in back of the dresser dirty but don't tell the front desk that because then they will find a way to kick you out and keep your money this was a horrible experience do not go there not to mention the dead roaches we saw in the hallway and around the facility

2

Jesse

Aug 23, 2025

·

Stayed 1 night

It was a bad experience. Room was clean but the shower head needs fixing. It Start throwing water everywhere in the bathroom , it surely needs a new one. Plus the room smelled like someone had smoked in it before we arrived. And its suppose to be a non smoking room. Couldn't even had staff help cause noone was there at all. I left as soon as i woke up 7am smh

2

Paige

Aug 10, 2025

·

Stayed 3 nights

The entire place smelled like cigarette smoke, halls, elevator, and room.

4

Frank

Nov 5, 2025

·

Stayed 1 night

Bathroom smelt like cigarette smoke really bad , hallway smelt like a bad fish fry

6

Brenda

Aug 31, 2025

·

Stayed 1 night

Just okay. No coffee, only 2 towels for 2 people. No shampoo, one tiny bar od soap. Smelled like mouse pee

4

Ssrbando

Mar 19, 2025

·

Stayed 4 nights

Kind of dirty and unkept.

2

Steven

Jul 16, 2023

·

Stayed 1 night

The hallway and the room has a musty smell. The fan over the range could not be turned off. Even though there is refrigerator and freezer in the room, it would have taken too long to make ice, and there is no other access for ice in the facility, had to walk to the closest fast food place. The shower head has some mold on it. The mattress was quite uncomfortable and should be replaced.

2

Nicole

Oct 28, 2025

·

Stayed 2 nights

The room smelled like vomit and dog or some sort of animal. I coughed the entire stay, I noticed the more I walked on the carpet my feet was itching a lot. The room was not freshly cleaned. Dust buildup on the table tops and picture frames. No extra toilet paper. And the bedding was so thin it felt like sleeping under a shower curtain.

6

Eric

May 30, 2024

·

Stayed 1 night

Room smelled moldy

4

Jessica

May 7, 2025

·

Stayed 1 night

Very dirty, no hair seyp

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated; bed comfort varies from very comfortable to too hard, and some guests noted traffic noise. TV/remote issues and spotty internet were reported.

Related guest reviews

10

James

Jun 18, 2025

·

Stayed 1 night

Best nighs sleep ever.

6

David

Aug 31, 2023

·

Stayed 1 night

Clean but quite outdated.

4

Santiago Israel

Oct 26, 2024

·

Stayed 1 night

I did not like my room i can hear the trafic on the road my bad was very uncomfortable i had bad nite trying to sleep

2

Maria

Aug 25, 2024

·

Stayed 1 night

It was a surprisingly disgusting hotel. Worse than the Bedford Park location. Television didn’t work and nothing was done to rectify it.

6

Terrance

Apr 5, 2024

·

Stayed 1 night

Price was good, bed was comfortable, location was decent. Front desk lady was very nice. Room was clean. I was in room 210 and down the hall from me smelt really bad of cat pee. I had to walk through the smell going in and out of my room. The remote for my TV sucked. It barly worked and took probably 20 minutes to get to a channel I liked. I need tv to sleep so it was a must.

6

Alan

Jul 3, 2025

·

Stayed 1 night

Hotel was ok tv remote did not work . The carpet had stains and looked worn

8

Helmut

Feb 6, 2023

·

Stayed 1 night

The room itself was great, but the matress was too hard for our comfort

6

Michael

Aug 19, 2023

·

Stayed 1 night

The property is getting a little tired, bed was comfortable.

10

Margaret

Aug 8, 2024

·

Stayed 5 nights

I absolutely loved the size of our room...we are daysleepers and it was nice the room could get so dark in the day..very clean and the a/c could crank!!

6

Chris

Aug 11, 2025

·

Stayed 3 nights

Good pricing. Issues with late check in. Cant speak to some local had to go xall service. Internet and TV services were spotty.

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Service

Service is unreliable, with recurring reports of limited front desk hours, long waits, check-in/checkout problems, and poor responsiveness; housekeeping is scheduled biweekly. Some guests praised friendly staff and quick check-in.

Related guest reviews

4

Annie

Aug 13, 2025

·

Stayed 5 nights

Service: Poor. The in-room phone did not work when dialing zero to reach the front desk (no dial tone). To use the phone, there was an extra charge. Requests for basic items like towels required going to the front desk in person. Housekeeping is only done every two weeks, so if you stay for a week, there is no housekeeping service at all.

2

Robin

Aug 8, 2025

·

Stayed 9 nights

The young man at the front desk was not helpful at all. Wouldn't answer questions until after I asked multiple times. He didn't bother to tell us the elevator didn't work until after we checked in. We explained we couldn't climb the stairs with our luggage and he told us there wasn't a choice as there were no downstairs rooms avaliable. We said we couldn't stay then and he said he couldn't check us out and we had to go through Expedia. We went out front to make the phone calls and found a Crack pipe in the front entrance. We wouldn't stay there after that and went to find another hotel. So we never came back!

8

tmara

Aug 24, 2025

·

Stayed 4 nights

I liked the property, while i wish the front desk stayed open longer, I was pleased with my stay for the price

6

cate

May 26, 2024

·

Stayed 1 night

We had a late function so we got back to our room very late/early. Our key would not work to let us inside the lobby, it may have become de magnetized. There was no one at the front desk and it took about a half hour before someone came to let us in. They did not have anyone staffing the front desk after 11pm.

6

sandipkumar

Aug 26, 2025

·

Stayed 1 night

There was no staff at arrival , had to wait 15 minutes before someone shows up. Also no staff when we were checking out.

2

Terrel

Aug 21, 2025

·

Stayed 1 night

Bruh they gave me and occupied room twice lmao

6

ROBERT

Apr 1, 2024

·

Stayed 1 night

We checked out at 6 AM; no one was available to take keys or check us out.

2

MARY

May 25, 2024

·

Stayed 1 night

No rooms available couldn't check in

2

Caleb

Jul 31, 2024

·

Stayed 1 night

Can’t check out if no one is here

2

bhavdip

May 21, 2024

·

Stayed 2 nights

No one is available to check in and rooms are sold to different customers even prior booking. Stay away.

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Location

Location is convenient for visiting nearby family and local options, and several guests felt safe. A few described the area as sketchy or noisy outside at times.

Related guest reviews

8

Kathy

Aug 26, 2025

·

Stayed 3 nights

Very close to relatives I am visiting, very convenient. I don't care to have the people standing out the entrances smoking.

4

Jacquelyn

Jun 17, 2024

·

Stayed 2 nights

I came in and there was a man coming down from the second floor with a scooter, the place was dirty and I had an event and came in arv11:00 at night and couldn’t get in, lucky there was a strange man to let me in. I would drown at sea before I book that hotel

4

Evelyn

Jul 28, 2024

·

Stayed 1 night

You could tell this is an older building. The fridge was dirty on the outside and the room smelled like dirt. But the staff was nice and it was a convenient location.

10

Kimberly

Sep 7, 2024

·

Stayed 3 nights

I liked that it was very clean and quiet. Felt very safe and comfortable 😌

6

Terrance

Apr 5, 2024

·

Stayed 1 night

Price was good, bed was comfortable, location was decent. Front desk lady was very nice. Room was clean. I was in room 210 and down the hall from me smelt really bad of cat pee. I had to walk through the smell going in and out of my room. The remote for my TV sucked. It barly worked and took probably 20 minutes to get to a channel I liked. I need tv to sleep so it was a must.

4

Deborah

Oct 11, 2023

·

Stayed 3 nights

The room smelled, sheets were scratchy and the only amenity was one small bar of soap. The kitchen cabinets were all completely empty. People were ha gong outside in lot all night being loud. No one at desk after hours and no one there until 9am.

10

Terry

Jun 18, 2025

·

Stayed 1 night

Very quite and safe I will safe here again.

8

Jami

Sep 5, 2024

·

Stayed 4 nights

Was OK, we did stay the 4 nights we were in area to see family. Convenient to their neighborhood. At first felt a little sketchy but we came to feel ok coming and going. We didn’t know the cooking and utensils were extra, so made a quick stop at a Ollie’s and we’re fine with making some simple meals onsite

10

Yasmeen

May 18, 2025

·

Stayed 2 nights

Have stayed at this hotel multiple times and I feel very safe and comfortable. Lots of options close by and staff are very nice.

6

Ruth

Jun 22, 2025

·

Stayed 1 night

Room was clean and comfortable but no soap or shampoo available. Kitchen had no utensils - thought an extended stay would have basics. No worries, we were only there for one night. Convenient location, good price.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is limited or inconsistent, often just coffee or tea or nothing at all; several guests noted no lobby coffee or in-room coffee makers. One review found the breakfast satisfying, highlighting variability.

Related guest reviews

2

Yash

Oct 8, 2023

·

Stayed 1 night

There were no utensils in the kitchen. We checked in late so we could use kitchen for our baby until 10 am in the morning. At 10 am too there was no one at the front desk and had to wait for half hr more. Never going to stay at stay america again

10

Kendall

Jul 4, 2024

·

Stayed 1 night

Staff was friendly and helpful and the breakfast was satisfying:) only thing was we couldn’t find any vending machines

6

Ludomir

Feb 25, 2023

·

Stayed 1 night

Room was clean but no utensils, glasses, coffee maker, air dryer. We also used our room spray to improve the air quality. There is no breakfast- just coffee/ hot chocolate or tea plus snacks.

6

Brenda

Aug 31, 2025

·

Stayed 1 night

Just okay. No coffee, only 2 towels for 2 people. No shampoo, one tiny bar od soap. Smelled like mouse pee

8

Cary

May 11, 2023

·

Stayed 1 night

Liked the concept -- for long term stays, this business model is good -- minimum supplies offered but you can purchase what you need. I love that -- it reduces waste and unnecessary costs. The room was a bit expensive considering that though... The "breakfast" was quite misleading As a Type 1 Diabetic, I could not eat anything. That was disappointing

2

Anthony

Aug 31, 2024

·

Stayed 10 nights

Things they didn't have: Cleaning Front Desk Breakfast Coffee in lobby or rooms Garbage collection Things they did have: BIG A$$ Roaches all over. Drug addicts loitering at every door doing drugs Locked doors including lobby preventing deliveries from doordash. After 5 days with no cleaning service, I gathered the trash I had and walked the halls looking for someone to help me. I found no bins and no people. I decided to leave it outside my door. The next morning there was a letter printed stating that I was breaking health and safety codes by putting my trash in the hallway. It said that I have to take it to the dumpster out back. The trash was still there.

2

YVONNE

Dec 25, 2023

·

Stayed 7 nights

Terrible conditions at this location. Nails sticking through flooring where carpet was worn. You literally get 2towels,2 wash cloths. They charge you for exchanging clean towels. No coffee pot! No lobby with coffee. At night, you’re on your own! They literally lock the lobby up and you can’t get ahold of anyone at all!! Never ever will stay here again!!

4

Deborah

Oct 11, 2023

·

Stayed 3 nights

The room smelled, sheets were scratchy and the only amenity was one small bar of soap. The kitchen cabinets were all completely empty. People were ha gong outside in lot all night being loud. No one at desk after hours and no one there until 9am.

2

Delida

Nov 12, 2024

·

Stayed 1 night

Sheets were dirty and there was lots of hair. No shampoo or conditioner? Hand soap ? No coffee? Almost couldn’t even check in because it was after 10pm . Over all disappointing.

8

Jami

Sep 5, 2024

·

Stayed 4 nights

Was OK, we did stay the 4 nights we were in area to see family. Convenient to their neighborhood. At first felt a little sketchy but we came to feel ok coming and going. We didn’t know the cooking and utensils were extra, so made a quick stop at a Ollie’s and we’re fine with making some simple meals onsite

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$75
March	$83
April	$86
May	$95
June	$99
July	$99
August	$93
September	$91
October	$87
November	$84
December	$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $107	17 $98	18 $117	19 $102
20 $97	21 $91	22 $89	23 $90	24 $131	25 $137	26 $136
27 $127	28 $91	29 $90	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $93	3 $93
4 $92	5 $92	6 $92	7 $90	8 $92	9 $93	10 $94
11 $92	12 $92	13 $92	14 $90	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 2 Double Beds

Studio, 1 Queen Bed, Accessible

Studio, 1 Queen Bed

Studio, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Select Suites - Chicago - Hanover Park

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