Name: ibis Southampton
Address: 9 West Quay Road, Southampton, Hampshire (condado), GB
Price range: 48 US$–167 US$ per night
Rating: 7.68

Opiniones de los huéspedes

En numerosas reseñas, el ibis Southampton es elogiado por su conveniente ubicación cerca de las terminales de cruceros, la estación de tren y las tiendas, así como por su personal amable y servicial. Sin embargo, los aspectos negativos comunes incluyen habitaciones pequeñas y anticuadas, y problemas frecuentes de calor debido a la falta de aire acondicionado.

La limpieza es variable, con algunas habitaciones muy limpias, pero otras informan de alfombras desgastadas, olores a humedad, cabezales de ducha con moho o problemas de mantenimiento. La calidad del desayuno y la restauración son inconsistentes; algunos disfrutaron de una buena variedad, mientras que otros encontraron los alimentos fríos, limitados, o el restaurante cerrado o con falta de personal. Espere un alojamiento compacto y sin lujos, adecuado para estancias cortas previas a un crucero.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones son básicas: no hay aire acondicionado en la habitación, el estacionamiento es de pago y hay un bar/desayuno en el lugar con servicio de restaurante a veces limitado o cerrado. La fiabilidad del Wi-Fi varía.

Reseñas de huéspedes relacionadas

10

Gerald

15 jun 2024

·

Se alojó 1 noche

Excellent hotel. Very friendly staff and the bar is open to guests 24 hours.

8

Stephen

10 dic 2024

·

Se alojó 1 noche

Clean room, decent sized. Bar and restaurant are both small and without character - functional but not comfortable or stylish. Easy to park the car (albeit for a £10 charge) and close to the main road and shopping area.

8

Stephen

4 may 2025

·

Se alojó 1 noche

Easy to book in and check out. Small, but good bar available. Clean rooms and reasonable price when I booked it for a Thursday, although I noticed the price for a room would be much higher for the weekend. I will stay here again during the week though. Within easy walking distance of the main street and several pubs and restaurants and easy to get to, being just off the A33 main road. Parking was available, albeit they charged £10 a day for it. Breakfast was also available but quite expensive so we went to a nearby Costa.

6

Iain

16 may 2024

·

Se alojó 1 noche

Great apart from AC being useless and room temperature consequently way too hot.

6

Deborah

10 jul 2024

·

Se alojó 2 noches

No air conditioning, only a noisy fan that stopped working. No safe in the room, no telephone or intercom with the front desk.

6

Charlotte

22 ago 2025

·

Se alojó 1 noche

Hot. No air conditioning available in any of the rooms. Paid for a "harbour view," when the give you a "harbour side." Front desk admitted that the description was indeed misleading. Will stay rlsewhete next time

2

Philip

26 sept 2025

·

Se alojó 1 noche

When we entered our room it was so HOT! The sun was coming straight into the room and the windows could only open a small portion. We had to prop open our door into the public hallway for the majority of the evening. The room temperatures didn’t fall below 76 degrees until after 11pm. The hotel rooms didn’t have air conditioning. One of the staff told me the rooms on the front side of the hotel get very hot and the other side stays cool. Something the hotel could do is at least the windows could open more and the house keeping could close the drapes so the sun didn’t heat up the room like an oven. We would have checked into another hotel but everything was booked during the boat show.

8

April

28 nov 2024

·

Se alojó 3 noches

Wifi wasn’t that great. Unable to connect and stay connected.

8

Kimberly

13 jul 2024

·

Se alojó 7 noches

Very convenient to cruise terminals. Close to shopping and food options. Hotel dining was inconsistent food wise and only one person maning front desk, bar and dining room at times.

6

Fernando

22 jul 2025

·

Se alojó 1 noche

AC didn’t work at the room, very good at lobby door but not at room

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es irregular: muchos huéspedes encontraron las habitaciones limpias, pero otros citaron alfombras manchadas, olores a humedad, accesorios con moho y desgaste general, así como problemas de mantenimiento ocasionales que afectaron a la sensación de higiene.

Reseñas de huéspedes relacionadas

4

Nicholas

20 oct 2025

·

Se alojó 1 noche

Check in staff pleasant & welcoming. My first room allocated to me was already occupied. Opened door to find dirty towels on the floor of the bathroom. There was a suitcase in the room & cups had been used. As I left the guests allocated this room arrived. They were very surprised to find me leaving their room. They were annoyed as their room keys didn’t work as the key I was given cancelled theirs. Returned to reception with all my luggage to be allocated a vacant room. Room & bed looked clean. Furniture was very tatty. Edges of desk looked like it had been used to open beer bottles. All the melamine stripped away. Windows ill fitting allowing in the rain. Not air conditioned. Windows only opened partially. Extremely warm room. Woke up to find condensation running down the panes of glass. Woke up in a bath of sweat despite sleeping au natural. Check out smooth. You get what you pay for. This place needs air conditioning & a refurb.

4

Denis

2 jun 2024

·

Se alojó 1 noche

Maintenance needs attention, grubby shower head , grime around taps , the cleaners do not have enough time per room to clean, carpets need good clean , not worth 200£ a night

2

edwin

29 oct 2025

·

Se alojó 1 noche

Room was really cold and the heater we were given was not adequate. the shower head was covered in black mould . The furniture was badly chipped and worn. Continental breakfast was terrible and not as shown in your advertisement.

6

James

28 sept 2025

·

Se alojó 2 noches

Room was clean but very out dated holes in the curtains caulking around bathroom was missing and dark

8

Julia

5 oct 2025

·

Se alojó 1 noche

Staff very friendly. Room clean

4

Andrea

28 jul 2025

·

Se alojó 1 noche

Really disappointed in this hotel. Stayed one night in room 103. Huge stain on carpet in room, chipped furniture, dust round skirtings , splashes of goodness knows what on door of bathroom. So hot in room - although a fan was provided. We have stayed in Ibis hotels before and they have always been nice hence the reason we chose this one but never again. Didn’t complain although should’ve done! Honestly check out this room and give us a refund!

10

Ian

29 dic 2025

·

Se alojó 1 noche

Clean and comfy

6

Kay

6 jul 2025

·

Se alojó 2 noches

Small room. Dirty carpet.

2

Linda

9 sept 2025

·

Se alojó 1 noche

I would never stay at this dirty old hotel ever again. There was a long hair in the sheets. My husband and I both have short grey hair. Carpets were dirty. The bathroom was disgusting. Very difficult to get in it and more difficult to get out of the bath. No plug charges for phones. There wasn’t even a phone in the room to call the phone desk. The worst place my husband and I have ever stayed. This place was $200 pounds a night. I went down to the front desk to cancel and go somewhere else. She said we booked through Expedia. Take it up with them. If you’re travelling to SouthHampton to take a cruise,I would definitely advise you to STAY AWAY from this rundown excuse for a hotel.

6

Richard

3 sept 2024

·

Se alojó 1 noche

Convenient but not the cleanest of places.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son pequeñas y anticuadas, y a menudo incómodamente cálidas debido a la falta de aire acondicionado; las camas y los niveles de ruido varían, y algunas habitaciones con vistas al 'puerto' en realidad no dan al puerto.

Reseñas de huéspedes relacionadas

4

Kim

20 jul 2025

·

Se alojó 1 noche

Room was run down, no AC, windows only opened a few inches.

8

Elizabeth

26 nov 2025

·

Se alojó 1 noche

We feel elderly people would have trouble getting in and out of the bath to shower. The sides are extremely high. You have to be very mindful when doing so.

8

David

23 sept 2025

·

Se alojó 1 noche

Good location, friendly staff, clean. Rooms very small, no A/c. Still pretty good.

6

Ben

21 sept 2025

·

Se alojó 1 noche

Very basic rooms that have seen a lot better days. The carpets were threadbare and itchy, the to had a mahogany wood surround that stuck out at a wrong angle. The harbour view rooms are not harbour view at all - more like facing the harbour direction. The wood chip walls were dirty. The shower was basic with very little water pressure. Okay stay if you are not in the room very much.

4

Teressa

24 ago 2025

·

Se alojó 1 noche

I paid double the price of their 'budget' hotel believing I would get a superior quality of room and service but this wasn't the case. The room was small as were the twin beds (much smaller than a travelodge) and I paid a premium for harbour view but could only just see cruise ships in the distance. The literature stated 24/7 finger food available and as a type 1 diabetic in the midst of a hypo, went to the bar to purchase this at 12 midnight but was told "we dont provide food at this tine of night" The literature stated free wifi but was told I had to pay until i showed the clerk my itinerary stating free wifi and he reluctantly asked me for my phone and logged me on. My fellow guest could not access it however. I paid £160 for 1 night and feel totally ripped off.

4

Hannah

10 oct 2025

·

Se alojó 1 noche

The hotel is in a great area close to shops and was perfect for us visiting the nearby university open day . We found the room and beds very small . The shower was terrible and just had a dribble of water, my daughter has thick hair and it didn’t rinse through her hair . The worst thing was the noise from the rooms above . At 2:30am it sounded like a party was going on with loud music and talking and furniture being moved around. I’m sure they we’re playing football!! The breakfast in the morning was very poor . There were no hash browns or mushrooms . The sausages and bacon were cold and hard . I won’t be staying in an ibis again it’s really put me off ! I was looking forward to staying away with my daughter as we don’t get to do it often and we were really disappointed. On a plus side the staff were very polite and attentive.

6

Susan

22 jul 2025

·

Se alojó 1 noche

Everything was clean. Breakfast was an excellent spread. Staff was very helpful. Rooms are tiny and hot, there is no air conditioning.

6

Charlotte

22 ago 2025

·

Se alojó 1 noche

Hot. No air conditioning available in any of the rooms. Paid for a "harbour view," when the give you a "harbour side." Front desk admitted that the description was indeed misleading. Will stay rlsewhete next time

2

Philip

26 sept 2025

·

Se alojó 1 noche

When we entered our room it was so HOT! The sun was coming straight into the room and the windows could only open a small portion. We had to prop open our door into the public hallway for the majority of the evening. The room temperatures didn’t fall below 76 degrees until after 11pm. The hotel rooms didn’t have air conditioning. One of the staff told me the rooms on the front side of the hotel get very hot and the other side stays cool. Something the hotel could do is at least the windows could open more and the house keeping could close the drapes so the sun didn’t heat up the room like an oven. We would have checked into another hotel but everything was booked during the boat show.

6

Fernando

22 jul 2025

·

Se alojó 1 noche

AC didn’t work at the room, very good at lobby door but not at room

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es generalmente amable y servicial, con personal que ayuda con el equipaje, los taxis y los problemas, pero hay fallas ocasionales, como errores en el check-in, retrasos y cargos por el check-in anticipado.

Reseñas de huéspedes relacionadas

4

Nicholas

20 oct 2025

·

Se alojó 1 noche

Check in staff pleasant & welcoming. My first room allocated to me was already occupied. Opened door to find dirty towels on the floor of the bathroom. There was a suitcase in the room & cups had been used. As I left the guests allocated this room arrived. They were very surprised to find me leaving their room. They were annoyed as their room keys didn’t work as the key I was given cancelled theirs. Returned to reception with all my luggage to be allocated a vacant room. Room & bed looked clean. Furniture was very tatty. Edges of desk looked like it had been used to open beer bottles. All the melamine stripped away. Windows ill fitting allowing in the rain. Not air conditioned. Windows only opened partially. Extremely warm room. Woke up to find condensation running down the panes of glass. Woke up in a bath of sweat despite sleeping au natural. Check out smooth. You get what you pay for. This place needs air conditioning & a refurb.

2

Rachel

20 ago 2024

·

Se alojó 1 noche

Booked a room a few months before the visit, and checked in online when promted. When we arrived around 10pm after a day of travel, there was no room for us. Terrible service, which is not expected from a well known and trusted chain like this. They just want to take your money, and not provide the service.

6

Susan

7 sept 2025

·

Se alojó 1 noche

The property was fine and close to the cruise port. We didn't like the fact that they charged per hour for an early check-in.

10

Joyce

18 may 2025

·

Se alojó 1 noche

Excellent professional staff and service in all areas. Thank you.

10

Ted

9 may 2025

·

Se alojó 5 noches

Key cards failed frequently but we were helped by the wonderful Katey at the front desk! She was truly an ambassador of the Ibis brand! Hotel provides a great , walkable location to the cruise terminals , shopping and more! Try there pizza!!

10

Jazmin

7 sept 2025

·

Se alojó 2 noches

excellent staff and customer service

8

Renee

20 ago 2025

·

Se alojó 1 noche

The staff were very friendly and helpful.

10

tammie

10 ago 2024

·

Se alojó 1 noche

Arrived early and front desk was very friendly and helpful. Stored our luggage, gelped arrange taxi for the morning departure and gave us a layout of the area. Where to get lunch and coffee. Very helpful.

8

Christopher

23 sept 2025

·

Se alojó 1 noche

Really helpful and friendly staff

10

CAMPBEL

27 jun 2024

·

Se alojó 1 noche

Receptionists very helpful

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Muy conveniente para las terminales de cruceros, la estación de tren y autobús Southampton Central y las zonas comerciales y de restauración; muchos huéspedes caminaron o tomaron taxis cortos hasta el puerto.

Reseñas de huéspedes relacionadas

8

BRENT

14 jun 2024

·

Se alojó 1 noche

Close to 3 cruise ports. Breakfast is good.

10

caroline

17 oct 2025

·

Se alojó 1 noche

Basic but perfectly fitted our needs for a pre cruise stay. Very close to port and short walk to west quay

8

Mary-Jane

10 may 2024

·

Se alojó 1 noche

Close to the cruise port

10

William

3 jul 2025

·

Se alojó 1 noche

Perfect overnighter for connecting to the Cruise dock. 5 min level walk to the cruise dock and 5 minutes to the Southampton Central railway station to London. Friendly staff.

8

Majid

28 nov 2024

·

Se alojó 2 noches

The property was very close almost to every thing. Train station, shopping, restaurants mall are walking distance. Very close to the cruise port as well.

10

Howard

13 may 2025

·

Se alojó 1 noche

Great location.

10

Valerie

18 nov 2025

·

Se alojó 1 noche

Conveniently located at walking distance from the train station Southampton Central and just a few minutes away by cab from the Mayflower cruise terminal where I boarded QM2 the next day (7£ for the ride). The room was spacious enough, quiet. Checkin was quick, staff was friendly and efficient. Checkout was even quicker, just had to drop the room card in the checkout box

10

Roger

1 jul 2024

·

Se alojó 2 noches

Great location- Easily walkable from the train station as well as to the City cruise terminal. Excellent breakfast with friendly staff. Will definitely stay here again.

10

robert

16 sept 2024

·

Se alojó 2 noches

A great location close to the cruise ship terminals, bus and train station, and a shopping mall.

8

Raymond

23 sept 2024

·

Se alojó 1 noche

Close to train station

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Los comentarios sobre el desayuno son inconsistentes, desde abundante y sabroso hasta frío o limitado, y el servicio del restaurante/bar a veces se reduce o se cierra.

Reseñas de huéspedes relacionadas

8

gerry

15 ago 2025

·

Se alojó 1 noche

bathroom had but 2 towels restaurant closed at 7pm

10

Gerald

15 jun 2024

·

Se alojó 1 noche

Excellent hotel. Very friendly staff and the bar is open to guests 24 hours.

8

valerie

25 oct 2025

·

Se alojó 4 noches

Staff were friendly, very easy check in. Breakfast was much better than I expected with both hot and cold food items. The room was clean but the bed could have been a bit more comfortable. It was in a prime location both for the cruise port and bus station and shops.

10

Brenda

25 ago 2025

·

Se alojó 1 noche

Very convenient for an overnite stay before cruising out of Southhampton. Staff very efficient and friendly, close to train station and hotel has onsite bar. Restaurant was closed but sister hotel closeby had nice restaurant. Breakfast was very good! Would highly recommenend!!

6

Paul

5 dic 2024

·

Se alojó 1 noche

Check in very slow. Queues to the door. Breakfast only ok. Hot items looked like they had been sitting there. Had to ask for tomatoes to be cooked. Fresh Coffee machine did not work. Had to make do with instant and hot water in a flask! Just about ok for one night. Would not stay here again.

4

Hannah

10 oct 2025

·

Se alojó 1 noche

The hotel is in a great area close to shops and was perfect for us visiting the nearby university open day . We found the room and beds very small . The shower was terrible and just had a dribble of water, my daughter has thick hair and it didn’t rinse through her hair . The worst thing was the noise from the rooms above . At 2:30am it sounded like a party was going on with loud music and talking and furniture being moved around. I’m sure they we’re playing football!! The breakfast in the morning was very poor . There were no hash browns or mushrooms . The sausages and bacon were cold and hard . I won’t be staying in an ibis again it’s really put me off ! I was looking forward to staying away with my daughter as we don’t get to do it often and we were really disappointed. On a plus side the staff were very polite and attentive.

10

marilyn

24 sept 2025

·

Se alojó 1 noche

We loved our brief stay in this hotel. Nothing to complain about with our twin room. Very clean. The staff were lovely and very helpful and we enjoyed a couple of cocktails, in the bar. The breakfast was adequate, so all in all, we would definitely stay there again. It took a bit of working out on how to get to the Hotel from the train station, by foot. We didn't attempt to walk to Southampton docks, so we ordered a taxi and were impressed that ordering a taxi was very simple and efficient,

8

Kimberly

13 jul 2024

·

Se alojó 7 noches

Very convenient to cruise terminals. Close to shopping and food options. Hotel dining was inconsistent food wise and only one person maning front desk, bar and dining room at times.

8

Campbell

13 ago 2025

·

Se alojó 1 noche

It done the job night before cruise . It certainly was clean and comfortable. Breakfast had a good range

10

TREVOR TERENCE

20 sept 2025

·

Se alojó 1 noche

All staff provided excellent customer care with a very friendly open and approachable manner We were early for check in so decided to wait in the reception area which is smart bright and vibrant, coffee and croissant were fabulous. On the downside our room was very tired and dated but clean, with very clean white bedding, for this I can forget the dated room.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	57 US$
febrero	60 US$
marzo	72 US$
abril	82 US$
mayo	113 US$
junio	137 US$
julio	134 US$
agosto	117 US$
septiembre	154 US$
octubre	89 US$
noviembre	68 US$
diciembre	68 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $167	21 $121	22	23 $160	24 $141
25 $54	26 $53	27 $66	28 $59	29 $77	30 $153	31 $94

DO	LU	MA	MI	JU	VI	SA
1 $52	2 $56	3 $73	4 $76	5 $67	6	7 $84
8 $49	9 $57	10 $64	11 $50	12 $84	13 $56	14 $65
15 $48	16 $59	17 $54	18 $59	19 $79	20 $80	21 $74
22 $48	23 $53	24 $72	25 $62	26 $65	27 $93	28 $116
29 $51	30 $48

ibis Southampton

Precios para ibis Southampton

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 1 cama doble

Habitación con 2 camas individuales, 2 camas individuales

Standard Room with 1 Double Bed Harbour View

Habitación, 1 cama doble, accesible para personas con discapacidad

Habitación estándar, 2 camas individuales, vistas al puerto

Reseñas de los huéspedes sobre ibis Southampton

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas