Ficus Sunset Suites
From
$222
/ night
Select dates to see prices and availability
From
$222
/ night
About this property
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Amenities
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include express check-out, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy international cuisine at The Fig, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service. Mingle with other guests at the complimentary reception, held daily. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Location
With a stay at Ficus Sunset Suites, you'll be centrally located in Monteverde, a 4-minute walk from Monteverde Orchid Garden and a 3-minute drive from Monteverde Butterfly Gardens. This hotel is 1.6 mi (2.6 km) from Curi-Cancha Reserve and 3.8 mi (6.2 km) from Selvatura Adventure Park.
What's nearby
Centro Comercial Monteverde(0.1 miles)
Monteverde Orchid Garden(0.2 miles)
Ficus La Raiz(0.3 miles)
Mundo de los Insectos(0.3 miles)
Monteverde Butterfly Gardens(0.8 miles)
Hidden Valley Preserve(0.8 miles)
The Bat Jungle(1.1 miles)
Reserva Biológica Bosque Nuboso Monteverde(1.2 miles)
Wildlife Refuge Monteverde(1.3 miles)
Curi-Cancha Reserve(1.6 miles)
Friends Meeting House(1.7 miles)
Monteverde Friends School - Escuela de los Amigos(1.7 miles)
Vista al Golfo(1.9 miles)
Children's Eternal Rain Forest Bajo del Tigre(2.1 miles)
Sky Adventures Monteverde Park(2.3 miles)
La Fortuna (FON-Arenal)(70.3 miles)
Juan Santamaria Intl. Airport (SJO)(82.5 miles)
San José (SYQ-Tobías Bolaños Intl.)(89.7 miles)
Parking
Airport shuttle
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Location
Santa Elena, Monteverde, Monteverde, Costa Rica
Centro Comercial Monteverde (0.1 miles)
Monteverde Orchid Garden (0.2 miles)
Ficus La Raiz (0.3 miles)
Mundo de los Insectos (0.3 miles)
Monteverde Butterfly Gardens (0.8 miles)
Hidden Valley Preserve (0.8 miles)
Room options
14
Sunset View Suite King
Room details
1 King Bed
Sleeps 2
484 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
13
Mountain View King
Room details
1 King Bed
Sleeps 2
484 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
13
Mountain View Queen
Room details
2 Queen Beds
Sleeps 4
484 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
11
Garden View Queen
Room details
2 Queen Beds
Sleeps 4
484 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
16
Sunset View Suite Queen
Room details
2 Full Beds
Sleeps 4
484 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Ficus Sunset Suites
8.8
Fabulous
Based on 375 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Ficus Sunset Suites, travelers highlight friendly, attentive staff, spacious rooms with sweeping views, and well-kept garden grounds, while noting the hillside setting makes walks to some rooms steep and parking somewhat inconvenient.
Read moreWas this helpful?
What guests think
At Ficus Sunset Suites, travelers highlight friendly, attentive staff, spacious rooms with sweeping views, and well-kept garden grounds, while noting the hillside setting makes walks to some rooms steep and parking somewhat inconvenient.
Breakfast earns frequent praise, but other dining feedback is mixed, with some limited or undercooked items and occasional comments about high food and minibar prices. A few guests felt the hotel was overpriced and reported isolated service issues such as rude interactions or slow, contentious checkout. Expect a scenic, comfortable stay close to town if you can handle steep walks and some price variability.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Lush grounds with walking trails and frequent wildlife sightings are a highlight. Parking is limited or in a lower lot, and reaching some rooms involves steep uphill walks or many stairs.
Related guest reviews
10
Jeffrey
Sep 21, 2025
·
Stayed 1 night
Beautiful property with lots of green walking trails. Rooms are nice and well stocked. Staff was friendly and very helpful. They even pointed out monkeys in the trees to us.
Beautiful property with lots of green walking trails. Rooms are nice and well stocked. Staff was friendly and very helpful. They even pointed out monkeys in the trees to us.
8
Jackson
Jan 1, 2025
·
Stayed 2 nights
Great service, great view, close to town and Monteverde Cloud Forest. Happy Hour at The Fig Restaurant was a great deal and the breakfast buffet included stay was well above average.
Great service, great view, close to town and Monteverde Cloud Forest. Happy Hour at The Fig Restaurant was a great deal and the breakfast buffet included stay was well above average.
10
Janet
Mar 12, 2025
·
Stayed 3 nights
Great stay at Fiscus. Restaurant had fine dining and staff very helpful. The sunset view from the room was incredible. Parking is available at the lower lot, however, the hike to our room was strenuous for us 70 seniors. Would have enjoyed a dresser for our clothing as we stayed 4 days at Ficus, but we made due without. Great bird watching from the balcony. A hiking trail adjacent to the property was a real plus! Overall, would recommend this hotel most definitely!
Great stay at Fiscus. Restaurant had fine dining and staff very helpful. The sunset view from the room was incredible. Parking is available at the lower lot, however, the hike to our room was strenuous for us 70 seniors. Would have enjoyed a dresser for our clothing as we stayed 4 days at Ficus, but we made due without. Great bird watching from the balcony. A hiking trail adjacent to the property was a real plus! Overall, would recommend this hotel most definitely!
10
Brian
Feb 5, 2023
·
Stayed 2 nights
Everything was great. The only complaint I would have is that our room was a bit of a walk from where the parking lot is, and a rather steep walk at that, but overall not a really big deal.
Everything was great. The only complaint I would have is that our room was a bit of a walk from where the parking lot is, and a rather steep walk at that, but overall not a really big deal.
10
Sean
Mar 19, 2025
·
Stayed 2 nights
The grounds were very well maintained with lots of flowers. Very quiet with some trails where we could see monkeys and other animals. We had a great view from our room on the top of the property. Staff was great, location was close to everything we wanted to see.
The grounds were very well maintained with lots of flowers. Very quiet with some trails where we could see monkeys and other animals. We had a great view from our room on the top of the property. Staff was great, location was close to everything we wanted to see.
10
Marlene
Dec 12, 2022
·
Stayed 3 nights
The entire staff was friendly and helpful. They arranged transportation for us. The wait staff for breakfast was superb. The view in the restaurant is awesome. You can watch the sunset sipping wine or your favorite drink. We left a pair of binoculars in the lobby when we left. The staff found them and sent them on to our next hotel. I really can't say enough about how good the staff was. The room was very nice and had Netflix for our enjoyment.
The entire staff was friendly and helpful. They arranged transportation for us. The wait staff for breakfast was superb. The view in the restaurant is awesome. You can watch the sunset sipping wine or your favorite drink. We left a pair of binoculars in the lobby when we left. The staff found them and sent them on to our next hotel. I really can't say enough about how good the staff was. The room was very nice and had Netflix for our enjoyment.
10
Katharine
Jan 9, 2023
·
Stayed 19,361 nights
The setting was so beautiful and the staff were very helpful and friendly. We loved it!
The setting was so beautiful and the staff were very helpful and friendly. We loved it!
10
Michele
Apr 28, 2023
·
Stayed 3 nights
The staff was young and very professional. They made an extra effort with providing superb hospitality. The grounds are beautiful, views amazing, rooms very large and clean. The included breakfast was top notch. I highly recommend this Hotel.
The staff was young and very professional. They made an extra effort with providing superb hospitality. The grounds are beautiful, views amazing, rooms very large and clean. The included breakfast was top notch. I highly recommend this Hotel.
10
Roxana
Apr 20, 2025
·
Stayed 2 nights
Definitivamente uno de los mejores hoteles en este viaje familiar por Costa Rica, el personal es muuuy amable, desde la recepción, cocina, barman, meseros, jardineros, vigilancia, todos!!!!!! El hotel hermoso, unas vistas increíbles y super bien ubicado. Muy cerca del centro, restaurantes, plaza comercial, farmacia, todo lo que puedas necesitar. 100% recomendable!!!!!
Definitivamente uno de los mejores hoteles en este viaje familiar por Costa Rica, el personal es muuuy amable, desde la recepción, cocina, barman, meseros, jardineros, vigilancia, todos!!!!!! El hotel hermoso, unas vistas increíbles y super bien ubicado. Muy cerca del centro, restaurantes, plaza comercial, farmacia, todo lo que puedas necesitar. 100% recomendable!!!!!
4
Mara
Jan 2, 2026
·
Stayed 1 night
WAAAAAAAAY overpriced. Very limited parking, staff at front desk was rude. Wait staff was pleasant. Required more money for another person to stay in the room -- charged another $115+ even though they did not eat breakfast. Food and drinks overly priced as well especially for this area. Would not stay again.
WAAAAAAAAY overpriced. Very limited parking, staff at front desk was rude. Wait staff was pleasant. Required more money for another person to stay in the room -- charged another $115+ even though they did not eat breakfast. Food and drinks overly priced as well especially for this area. Would not stay again.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms and grounds are generally very clean and well maintained. A few guests noted minor housekeeping misses.
Related guest reviews
10
Mohamed
Feb 21, 2023
·
Stayed 1 night
Très bel emplacement! Très propre et vastes chambres avec une grande douche! L’insonorisation de la chambre laisse à désirer mais ça empêche pas de bien dormir
Très bel emplacement! Très propre et vastes chambres avec une grande douche! L’insonorisation de la chambre laisse à désirer mais ça empêche pas de bien dormir
10
Mamtha
Dec 26, 2024
·
Stayed 2 nights
Well maintained, nice views of the Pacific from the room and dining area; good breakfast. Would recommend.
Well maintained, nice views of the Pacific from the room and dining area; good breakfast. Would recommend.
10
Joan
Dec 21, 2025
·
Stayed 1 night
This hotel is open and inviting. When I entered our room, I immediately felt relaxed and and at ease. The bathroom is spacious and clean and hot water iss immediately available in the large, attractive shower.
This hotel is open and inviting. When I entered our room, I immediately felt relaxed and and at ease. The bathroom is spacious and clean and hot water iss immediately available in the large, attractive shower.
10
John
Nov 26, 2024
·
Stayed 4 nights
The staff was so helpful in providing assistance with booking our tours and recommendations for restaurants. The hotel was spotlessly clean and well located close to town. We will absolutely return the next time we're in MV.
The staff was so helpful in providing assistance with booking our tours and recommendations for restaurants. The hotel was spotlessly clean and well located close to town. We will absolutely return the next time we're in MV.
8
Julian
Feb 6, 2023
·
Stayed 2 nights
Lovely big room with open views to the western coast of Costa Rica. The biggest shower cubicle ever seen - a really well maintained and clean room.
Lovely big room with open views to the western coast of Costa Rica. The biggest shower cubicle ever seen - a really well maintained and clean room.
10
Edward
Apr 21, 2024
·
Stayed 4 nights
The staff in reception and the restaurant were excellent. Housekeeping could have been better as the bathroom floor was not as clean as it could be.
The staff in reception and the restaurant were excellent. Housekeeping could have been better as the bathroom floor was not as clean as it could be.
8
Bimal
May 31, 2023
·
Stayed 2 nights
Overall the rooms, bathroom, beds are good. Cleanliness is maintained. Property is nice. For people with physical conditions should avoid getting rooms on the higher elevation because of the arduous slope. On our request they were kind enough to switch our room to lower part of the property. No AC in the room. Cannot keep the doors open for fear of bugs getting in as there are no screens. Breakfast is limited, not that great. Lunch menu limited for vegetarians. Not a bad property to stay for short time. Center of town is at a walkable distance. Restaurants are aplenty in downtown which is 10 minutes from the Hotel.
Overall the rooms, bathroom, beds are good. Cleanliness is maintained. Property is nice. For people with physical conditions should avoid getting rooms on the higher elevation because of the arduous slope. On our request they were kind enough to switch our room to lower part of the property. No AC in the room. Cannot keep the doors open for fear of bugs getting in as there are no screens. Breakfast is limited, not that great. Lunch menu limited for vegetarians. Not a bad property to stay for short time. Center of town is at a walkable distance. Restaurants are aplenty in downtown which is 10 minutes from the Hotel.
8
rodrigo
Nov 18, 2025
·
Stayed 2 nights
very nice and clean. beautiful view from the room. Staff was very friendly. not the best food experience though. other than that, we enjoyed it.
very nice and clean. beautiful view from the room. Staff was very friendly. not the best food experience though. other than that, we enjoyed it.
10
michael
Jun 17, 2023
·
Stayed 7 nights
Clean rooms. Great staff. View of wildlife on premises. Quality Breakfast included.
Clean rooms. Great staff. View of wildlife on premises. Quality Breakfast included.
10
Nadya
Apr 30, 2024
·
Stayed 2 nights
We had a wonderful stay at the Hotel Ficus Monterverde. We loved the spacious clean rooms with beautiful views (we were on the 2nd floor of the building the most higher up the hill), beautiful grounds and gardens, welcoming and helpful reception staff (cool towels and welcoming juice - nice attention!). I highly recommend this hotel for your stay in Monterverde.
We had a wonderful stay at the Hotel Ficus Monterverde. We loved the spacious clean rooms with beautiful views (we were on the 2nd floor of the building the most higher up the hill), beautiful grounds and gardens, welcoming and helpful reception staff (cool towels and welcoming juice - nice attention!). I highly recommend this hotel for your stay in Monterverde.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are very spacious and comfortable with large showers, balconies, and wide views; Wi‑Fi is reliable and some rooms have smart TVs with Netflix. Downsides include no air conditioning and occasional dated decor or obstructed views.
Related guest reviews
10
Jinfei
Apr 3, 2024
·
Stayed 1 night
Our suite and balcony are HUGE! Beautiful ground, flowers everywhere, excellent restaurant, warm staff. We thoroughly enjoy our stay here.
Our suite and balcony are HUGE! Beautiful ground, flowers everywhere, excellent restaurant, warm staff. We thoroughly enjoy our stay here.
10
Nicholas
May 10, 2023
·
Okay so the room was perfect! First thing you notice is the wrap around terrace balcony which offers a wonderful view of the sunset. It was clean and the WIFI was good, there was a mini fridge, a large bed and a huge walk-in shower which was so comfortable after a long day trekking through the cloud forests. As far as the Hotel, it’s situated just a very short walking distance outside the Santa Elena town center on the road toward Monte Verde. The whole hotel is embedded in lush beautiful garden where they actually grow the fruits and vegetables that serve the restaurant. There was a really nice FREE breakfast made with fresh juice and strong local coffee. The hotel staff were knowledgeable about the area and accommodating with any information about local tours, I would definitely look into the night walk!
Okay so the room was perfect! First thing you notice is the wrap around terrace balcony which offers a wonderful view of the sunset. It was clean and the WIFI was good, there was a mini fridge, a large bed and a huge walk-in shower which was so comfortable after a long day trekking through the cloud forests. As far as the Hotel, it’s situated just a very short walking distance outside the Santa Elena town center on the road toward Monte Verde. The whole hotel is embedded in lush beautiful garden where they actually grow the fruits and vegetables that serve the restaurant. There was a really nice FREE breakfast made with fresh juice and strong local coffee. The hotel staff were knowledgeable about the area and accommodating with any information about local tours, I would definitely look into the night walk!
6
Norma
Feb 6, 2025
·
Stayed 3 nights
Great service; food was so tasty and drinks! Room was dated and not a great view.
Great service; food was so tasty and drinks! Room was dated and not a great view.
6
Tu-Anh
Dec 21, 2024
·
Stayed 3 nights
Hotel is nice and located close to restaurants and shops. Overall our stay was good except that I was cheated for getting the garden view rooms (#221 & 222) while paying for the mountain view rooms. The mountain is behind our rooms so they are not "Mountain View".
Hotel is nice and located close to restaurants and shops. Overall our stay was good except that I was cheated for getting the garden view rooms (#221 & 222) while paying for the mountain view rooms. The mountain is behind our rooms so they are not "Mountain View".
10
Jeffrey
Apr 27, 2024
·
Stayed 2 nights
The staff could not have been friendlier. The room was large, clean and comfortable with a great view. The breakfast buffet had many good choices and the food was very good. Very short walk to the center of town.
The staff could not have been friendlier. The room was large, clean and comfortable with a great view. The breakfast buffet had many good choices and the food was very good. Very short walk to the center of town.
8
Julian
Feb 6, 2023
·
Stayed 2 nights
Lovely big room with open views to the western coast of Costa Rica. The biggest shower cubicle ever seen - a really well maintained and clean room.
Lovely big room with open views to the western coast of Costa Rica. The biggest shower cubicle ever seen - a really well maintained and clean room.
10
Marie-Josee
Dec 16, 2022
·
Stayed 1 night
Amazing view from the room. Room was huge; nice shower, big comfortable bed and balcony with forest view. I tried the ceviche and the pancakes at the restaurant and both were delicious.
Amazing view from the room. Room was huge; nice shower, big comfortable bed and balcony with forest view. I tried the ceviche and the pancakes at the restaurant and both were delicious.
10
Marlene
Dec 12, 2022
·
Stayed 3 nights
The entire staff was friendly and helpful. They arranged transportation for us. The wait staff for breakfast was superb. The view in the restaurant is awesome. You can watch the sunset sipping wine or your favorite drink. We left a pair of binoculars in the lobby when we left. The staff found them and sent them on to our next hotel. I really can't say enough about how good the staff was. The room was very nice and had Netflix for our enjoyment.
The entire staff was friendly and helpful. They arranged transportation for us. The wait staff for breakfast was superb. The view in the restaurant is awesome. You can watch the sunset sipping wine or your favorite drink. We left a pair of binoculars in the lobby when we left. The staff found them and sent them on to our next hotel. I really can't say enough about how good the staff was. The room was very nice and had Netflix for our enjoyment.
10
Laurie
Feb 11, 2024
·
Stayed 1 night
Excellent staff, spacious clean room with balcony. Happy hour was great. I was concerned when I realized there was no AC but it was cool enough it the area that we didn’t need it.
Excellent staff, spacious clean room with balcony. Happy hour was great. I was concerned when I realized there was no AC but it was cool enough it the area that we didn’t need it.
10
Nadya
Apr 30, 2024
·
Stayed 2 nights
We had a wonderful stay at the Hotel Ficus Monterverde. We loved the spacious clean rooms with beautiful views (we were on the 2nd floor of the building the most higher up the hill), beautiful grounds and gardens, welcoming and helpful reception staff (cool towels and welcoming juice - nice attention!). I highly recommend this hotel for your stay in Monterverde.
We had a wonderful stay at the Hotel Ficus Monterverde. We loved the spacious clean rooms with beautiful views (we were on the 2nd floor of the building the most higher up the hill), beautiful grounds and gardens, welcoming and helpful reception staff (cool towels and welcoming juice - nice attention!). I highly recommend this hotel for your stay in Monterverde.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, professional, and very helpful, including assistance with tours and special requests. A small number of guests reported rude interactions or slow, problematic checkout.
Related guest reviews
10
Martha
Feb 7, 2024
·
Stayed 4 nights
We enjoyed the reception staff who were very very helpful. Always there when we needed something. Gave us good recommendations for restaurants in the area. In particular we’d like to mention Marlon Aylin and Manford. Dining room staff were very nice, breakfast was good, and we enjoyed our lattes. Good location, easy walk down to town, little challenge, coming up from town! Slow and easy does the trick! Would recommend this hotel, not for dining, but for hospitality and management.h
We enjoyed the reception staff who were very very helpful. Always there when we needed something. Gave us good recommendations for restaurants in the area. In particular we’d like to mention Marlon Aylin and Manford. Dining room staff were very nice, breakfast was good, and we enjoyed our lattes. Good location, easy walk down to town, little challenge, coming up from town! Slow and easy does the trick! Would recommend this hotel, not for dining, but for hospitality and management.h
10
John
Nov 26, 2024
·
Stayed 4 nights
The staff was so helpful in providing assistance with booking our tours and recommendations for restaurants. The hotel was spotlessly clean and well located close to town. We will absolutely return the next time we're in MV.
The staff was so helpful in providing assistance with booking our tours and recommendations for restaurants. The hotel was spotlessly clean and well located close to town. We will absolutely return the next time we're in MV.
8
rodrigo
Nov 18, 2025
·
Stayed 2 nights
very nice and clean. beautiful view from the room. Staff was very friendly. not the best food experience though. other than that, we enjoyed it.
very nice and clean. beautiful view from the room. Staff was very friendly. not the best food experience though. other than that, we enjoyed it.
10
Michele
Apr 28, 2023
·
Stayed 3 nights
The staff was young and very professional. They made an extra effort with providing superb hospitality. The grounds are beautiful, views amazing, rooms very large and clean. The included breakfast was top notch. I highly recommend this Hotel.
The staff was young and very professional. They made an extra effort with providing superb hospitality. The grounds are beautiful, views amazing, rooms very large and clean. The included breakfast was top notch. I highly recommend this Hotel.
4
Mara
Jan 2, 2026
·
Stayed 1 night
WAAAAAAAAY overpriced. Very limited parking, staff at front desk was rude. Wait staff was pleasant. Required more money for another person to stay in the room -- charged another $115+ even though they did not eat breakfast. Food and drinks overly priced as well especially for this area. Would not stay again.
WAAAAAAAAY overpriced. Very limited parking, staff at front desk was rude. Wait staff was pleasant. Required more money for another person to stay in the room -- charged another $115+ even though they did not eat breakfast. Food and drinks overly priced as well especially for this area. Would not stay again.
10
Ginny
May 7, 2024
·
Stayed 2 nights
This property is fantastic. The rooms are very spacious. The staff is wonderful and very accommodating. They surprised my husband with a birthday cake made of towels and fresh flowers left in our room. I would recommend this hotel and would definitely return.
This property is fantastic. The rooms are very spacious. The staff is wonderful and very accommodating. They surprised my husband with a birthday cake made of towels and fresh flowers left in our room. I would recommend this hotel and would definitely return.
10
Nadya
Apr 30, 2024
·
Stayed 2 nights
We had a wonderful stay at the Hotel Ficus Monterverde. We loved the spacious clean rooms with beautiful views (we were on the 2nd floor of the building the most higher up the hill), beautiful grounds and gardens, welcoming and helpful reception staff (cool towels and welcoming juice - nice attention!). I highly recommend this hotel for your stay in Monterverde.
We had a wonderful stay at the Hotel Ficus Monterverde. We loved the spacious clean rooms with beautiful views (we were on the 2nd floor of the building the most higher up the hill), beautiful grounds and gardens, welcoming and helpful reception staff (cool towels and welcoming juice - nice attention!). I highly recommend this hotel for your stay in Monterverde.
10
Robert
May 30, 2024
·
Stayed 1 night
The property is amazing and the staff even more so!! The grounds are immaculate and the view of the cloud forest breath taking. We woke up to a flat tire and Anna and Allison couldn’t have been more helpful in getting us to our morning excursion and on our way afterwards. Without their help we might still be there. Mucho gracias to both!!
The property is amazing and the staff even more so!! The grounds are immaculate and the view of the cloud forest breath taking. We woke up to a flat tire and Anna and Allison couldn’t have been more helpful in getting us to our morning excursion and on our way afterwards. Without their help we might still be there. Mucho gracias to both!!
4
Esther
Dec 25, 2025
·
Stayed 2 nights
Check-out took almost 30 minutes, which is something I have never experienced before. While the property itself is beautiful, the check-out process was extremely disappointing. The experience began with staff insisting that we owed money for photographs we never ordered, which we had in fact paid for directly to the outside vendor. After that, we were asked to wait an additional 15 minutes while housekeeping inspected the room. During this inspection, we were incorrectly accused of taking a robe. After 10 minutes of unnecessary discussion, housekeeping checked again and eventually found the robe and apologized, admitting it was a mistake. We paid a substantial amount to stay at this property. Attempting to charge us for items we did not take, and causing unnecessary delays at check-out, was a waste of our time and unprofessional. This type of treatment is disrespectful and unacceptable for a property at this level.
Check-out took almost 30 minutes, which is something I have never experienced before. While the property itself is beautiful, the check-out process was extremely disappointing. The experience began with staff insisting that we owed money for photographs we never ordered, which we had in fact paid for directly to the outside vendor. After that, we were asked to wait an additional 15 minutes while housekeeping inspected the room. During this inspection, we were incorrectly accused of taking a robe. After 10 minutes of unnecessary discussion, housekeeping checked again and eventually found the robe and apologized, admitting it was a mistake. We paid a substantial amount to stay at this property. Attempting to charge us for items we did not take, and causing unnecessary delays at check-out, was a waste of our time and unprofessional. This type of treatment is disrespectful and unacceptable for a property at this level.
10
Rodney
Aug 7, 2024
·
Stayed 3 nights
The property is modern and in good condition. The rooms were large and ours had a fabulous view towards the ocean and downtown Santa Elena. The staff was great, especially Ana and Alison at the front desk. I would stay here again.
The property is modern and in good condition. The rooms were large and ours had a fabulous view towards the ocean and downtown Santa Elena. The staff was great, especially Ana and Alison at the front desk. I would stay here again.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Close to Santa Elena’s shops, restaurants, and activities, and many guests walked to town. The property sits on a hill, so returning walks and on-site slopes can be challenging, especially for those with mobility issues.
Related guest reviews
10
Leah
Feb 13, 2025
·
Stayed 4 nights
A very comfortable hotel in a good location.
A very comfortable hotel in a good location.
10
Alexandra
Jul 10, 2023
·
Stayed 2 nights
This hotel is a real gem. It is a beautiful property, perfectly situated within easy walking distance to the center of Santa Elena (although up a steep hill to return to the hotel which just meant some good exercise for us) and secluded enough that is was quiet and tranquil. The staff is especially friendly and helpful and they made our stay very pleasant. The hotel is well maintained and the room and housekeeping kept the room very clean. We had two appetizing dinners in the on-site restaurant and the included breakfast is good. Highly recommend Hotel Ficus!
This hotel is a real gem. It is a beautiful property, perfectly situated within easy walking distance to the center of Santa Elena (although up a steep hill to return to the hotel which just meant some good exercise for us) and secluded enough that is was quiet and tranquil. The staff is especially friendly and helpful and they made our stay very pleasant. The hotel is well maintained and the room and housekeeping kept the room very clean. We had two appetizing dinners in the on-site restaurant and the included breakfast is good. Highly recommend Hotel Ficus!
10
Kedar
Jul 7, 2023
·
Stayed 2 nights
Beautiful hotel, very conveniently located for walking to restaurants and downtown area. Excellent hotel staff. Will come back again!
Beautiful hotel, very conveniently located for walking to restaurants and downtown area. Excellent hotel staff. Will come back again!
10
Delyn
Feb 14, 2025
·
Stayed 3 nights
The hotel staff were very professional and accommodating by providing excellent service. The hotel was conveniently located close to all of the restaurants and many of the points of interest. The hotel is very walkable but is at the top of a little hill so, wearing appropriate shoes is important. Very comfortable hotel and even had a smart TV in the room which allowed us to watch Netfix in the evening. Overall, I would recommend this hotel.
The hotel staff were very professional and accommodating by providing excellent service. The hotel was conveniently located close to all of the restaurants and many of the points of interest. The hotel is very walkable but is at the top of a little hill so, wearing appropriate shoes is important. Very comfortable hotel and even had a smart TV in the room which allowed us to watch Netfix in the evening. Overall, I would recommend this hotel.
8
Michelle
Aug 8, 2023
·
Stayed 3 nights
Manfred at the front desk was so kind and helpful. The hotel nice nice and quiet. A little out of the loop but still walkable. If you have mobility issues I do not recommend this location as it is uphill and there are many stairs on the property. Clean rooms, good service, fair price. Not fancy but well above average. The restaurant down the hill, Chico Cafe, was super yummy!
Manfred at the front desk was so kind and helpful. The hotel nice nice and quiet. A little out of the loop but still walkable. If you have mobility issues I do not recommend this location as it is uphill and there are many stairs on the property. Clean rooms, good service, fair price. Not fancy but well above average. The restaurant down the hill, Chico Cafe, was super yummy!
10
Alan
Mar 12, 2025
·
Stayed 3 nights
The staff were super friendly and helpful especially the front desk clerk, Ilene. The room was spacious and the grounds well kept and beautiful. Short walk downhill to center of town. Walk back up will burn up dinner calories. Also had a little visitor to our area. See pic.
The staff were super friendly and helpful especially the front desk clerk, Ilene. The room was spacious and the grounds well kept and beautiful. Short walk downhill to center of town. Walk back up will burn up dinner calories. Also had a little visitor to our area. See pic.
10
Sean
Mar 19, 2025
·
Stayed 2 nights
The grounds were very well maintained with lots of flowers. Very quiet with some trails where we could see monkeys and other animals. We had a great view from our room on the top of the property. Staff was great, location was close to everything we wanted to see.
The grounds were very well maintained with lots of flowers. Very quiet with some trails where we could see monkeys and other animals. We had a great view from our room on the top of the property. Staff was great, location was close to everything we wanted to see.
10
Roxana
Apr 20, 2025
·
Stayed 2 nights
Definitivamente uno de los mejores hoteles en este viaje familiar por Costa Rica, el personal es muuuy amable, desde la recepción, cocina, barman, meseros, jardineros, vigilancia, todos!!!!!! El hotel hermoso, unas vistas increíbles y super bien ubicado. Muy cerca del centro, restaurantes, plaza comercial, farmacia, todo lo que puedas necesitar. 100% recomendable!!!!!
Definitivamente uno de los mejores hoteles en este viaje familiar por Costa Rica, el personal es muuuy amable, desde la recepción, cocina, barman, meseros, jardineros, vigilancia, todos!!!!!! El hotel hermoso, unas vistas increíbles y super bien ubicado. Muy cerca del centro, restaurantes, plaza comercial, farmacia, todo lo que puedas necesitar. 100% recomendable!!!!!
8
Chandramouli
Feb 25, 2025
·
Stayed 2 nights
Spacious rooms and well maintained. Property is in a great location close to shopping and restaurants. The breakfast buffet was good. Service was great with very friendly staff. A bit on the expensive side and not sure if it is worth it.
Spacious rooms and well maintained. Property is in a great location close to shopping and restaurants. The breakfast buffet was good. Service was great with very friendly staff. A bit on the expensive side and not sure if it is worth it.
10
Lynne
Mar 5, 2025
·
Stayed 1 night
The view was amazing and it was a quick walk into town for dinner and shopping. The service was wonderful.
The view was amazing and it was a quick walk into town for dinner and shopping. The service was wonderful.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised and often included, and the restaurant’s view and happy hour get positive notes. Opinions on other meals vary, with some complaints about undercooked dishes, limited options, and high prices.
Related guest reviews
10
Martha
Feb 7, 2024
·
Stayed 4 nights
We enjoyed the reception staff who were very very helpful. Always there when we needed something. Gave us good recommendations for restaurants in the area. In particular we’d like to mention Marlon Aylin and Manford. Dining room staff were very nice, breakfast was good, and we enjoyed our lattes. Good location, easy walk down to town, little challenge, coming up from town! Slow and easy does the trick! Would recommend this hotel, not for dining, but for hospitality and management.h
We enjoyed the reception staff who were very very helpful. Always there when we needed something. Gave us good recommendations for restaurants in the area. In particular we’d like to mention Marlon Aylin and Manford. Dining room staff were very nice, breakfast was good, and we enjoyed our lattes. Good location, easy walk down to town, little challenge, coming up from town! Slow and easy does the trick! Would recommend this hotel, not for dining, but for hospitality and management.h
2
Michal
Mar 17, 2025
·
Stayed 2 nights
The property was very expensive versus other similar properties. The staff was mostly unhelpful and the food was below average, particularly breakfast. Only one dinner dish- the octopus was excellent.
The property was very expensive versus other similar properties. The staff was mostly unhelpful and the food was below average, particularly breakfast. Only one dinner dish- the octopus was excellent.
8
Jackson
Jan 1, 2025
·
Stayed 2 nights
Great service, great view, close to town and Monteverde Cloud Forest. Happy Hour at The Fig Restaurant was a great deal and the breakfast buffet included stay was well above average.
Great service, great view, close to town and Monteverde Cloud Forest. Happy Hour at The Fig Restaurant was a great deal and the breakfast buffet included stay was well above average.
8
Nancy
Jan 9, 2024
·
Stayed 3 nights
The check in was special. After a long and bumpy road up to the area from San Jose, we were met with a welcoming face towel and then a welcome drink. The check in staff took us up to our room and talked about the plants and birds in the hotel’s lovely gardens and seemed both knowledgeable and sincere in talking to us. A very pleasant initial impression of the hotel. One negative was that the food in the restaurant was standard….not bad, but also not so good.
The check in was special. After a long and bumpy road up to the area from San Jose, we were met with a welcoming face towel and then a welcome drink. The check in staff took us up to our room and talked about the plants and birds in the hotel’s lovely gardens and seemed both knowledgeable and sincere in talking to us. A very pleasant initial impression of the hotel. One negative was that the food in the restaurant was standard….not bad, but also not so good.
10
Marie-Josee
Dec 16, 2022
·
Stayed 1 night
Amazing view from the room. Room was huge; nice shower, big comfortable bed and balcony with forest view. I tried the ceviche and the pancakes at the restaurant and both were delicious.
Amazing view from the room. Room was huge; nice shower, big comfortable bed and balcony with forest view. I tried the ceviche and the pancakes at the restaurant and both were delicious.
8
rodrigo
Nov 18, 2025
·
Stayed 2 nights
very nice and clean. beautiful view from the room. Staff was very friendly. not the best food experience though. other than that, we enjoyed it.
very nice and clean. beautiful view from the room. Staff was very friendly. not the best food experience though. other than that, we enjoyed it.
8
Chandramouli
Feb 25, 2025
·
Stayed 2 nights
Spacious rooms and well maintained. Property is in a great location close to shopping and restaurants. The breakfast buffet was good. Service was great with very friendly staff. A bit on the expensive side and not sure if it is worth it.
Spacious rooms and well maintained. Property is in a great location close to shopping and restaurants. The breakfast buffet was good. Service was great with very friendly staff. A bit on the expensive side and not sure if it is worth it.
10
cindy
Jul 5, 2025
·
Stayed 2 nights
We spent two nights in Ficus. Notable- The young lady working the front desk with long, dark hair and the wait staff in the restaurant at night. Both were super friendly and went out of their way to be fun and welcoming! Room- very clean and all the things worked well! Breakfast buffet- Excellent! Other food was good...except the pizza. A bit undercooked. Stick with local cuisine. The area is very hilly- expect to walk up hills. Shopping is a bit a way from everything. Tours- a very limited amount of excursions offered. We ended up going on a FB group and were able to find some things. End of June- expect some rain. We still went out and enjoyed all the things we wanted to do, no problem. View from the room- Plants could use a trim as they were hard to see past. wifi- excellent. Hot water- strong and plenty. Air-con- worked well. Snacks in mini bar- very over priced. Coffee maker- very nice and good coffee.
We spent two nights in Ficus. Notable- The young lady working the front desk with long, dark hair and the wait staff in the restaurant at night. Both were super friendly and went out of their way to be fun and welcoming! Room- very clean and all the things worked well! Breakfast buffet- Excellent! Other food was good...except the pizza. A bit undercooked. Stick with local cuisine. The area is very hilly- expect to walk up hills. Shopping is a bit a way from everything. Tours- a very limited amount of excursions offered. We ended up going on a FB group and were able to find some things. End of June- expect some rain. We still went out and enjoyed all the things we wanted to do, no problem. View from the room- Plants could use a trim as they were hard to see past. wifi- excellent. Hot water- strong and plenty. Air-con- worked well. Snacks in mini bar- very over priced. Coffee maker- very nice and good coffee.
10
Laurie
Dec 4, 2022
·
Stayed 2 nights
The view was amazing and the hotel front desk staff very helpful. Room was comfortable. Breakfast was included each morning. We had dinner one night at the restaurant which was also good. Location convenient walk to stores and restaurants too.
The view was amazing and the hotel front desk staff very helpful. Room was comfortable. Breakfast was included each morning. We had dinner one night at the restaurant which was also good. Location convenient walk to stores and restaurants too.
10
Alex
Jan 20, 2023
·
Stayed 1 night
Incredibly friendly staff and amazing food. We had a lovely time!
Incredibly friendly staff and amazing food. We had a lovely time!
Was this helpful?
AI-generated summary based on recent guest reviews
8
Julian
Feb 6, 2023
·
Stayed 2 nights
Lovely big room with open views to the western coast of Costa Rica. The biggest shower cubicle ever seen - a really well maintained and clean room.
Lovely big room with open views to the western coast of Costa Rica. The biggest shower cubicle ever seen - a really well maintained and clean room.
10
Brian
Feb 5, 2023
·
Stayed 2 nights
Everything was great. The only complaint I would have is that our room was a bit of a walk from where the parking lot is, and a rather steep walk at that, but overall not a really big deal.
Everything was great. The only complaint I would have is that our room was a bit of a walk from where the parking lot is, and a rather steep walk at that, but overall not a really big deal.
10
Alex
Jan 20, 2023
·
Stayed 1 night
Incredibly friendly staff and amazing food. We had a lovely time!
Incredibly friendly staff and amazing food. We had a lovely time!
10
Audréanne
Dec 14, 2022
·
Stayed 2 nights
This was our favorite hotel in our trip. The room is spacious and clean. The bed is comfy. In the afternoon, we had the visit of some coatis that we could see really well from our balcony. We could also hear some howler monkeys. The breakfast is good and there is a lot of options. The lady at the reception was really nice too. Would definetly recommend!
This was our favorite hotel in our trip. The room is spacious and clean. The bed is comfy. In the afternoon, we had the visit of some coatis that we could see really well from our balcony. We could also hear some howler monkeys. The breakfast is good and there is a lot of options. The lady at the reception was really nice too. Would definetly recommend!
10
Marlene
Dec 12, 2022
·
Stayed 3 nights
The entire staff was friendly and helpful. They arranged transportation for us. The wait staff for breakfast was superb. The view in the restaurant is awesome. You can watch the sunset sipping wine or your favorite drink. We left a pair of binoculars in the lobby when we left. The staff found them and sent them on to our next hotel. I really can't say enough about how good the staff was. The room was very nice and had Netflix for our enjoyment.
The entire staff was friendly and helpful. They arranged transportation for us. The wait staff for breakfast was superb. The view in the restaurant is awesome. You can watch the sunset sipping wine or your favorite drink. We left a pair of binoculars in the lobby when we left. The staff found them and sent them on to our next hotel. I really can't say enough about how good the staff was. The room was very nice and had Netflix for our enjoyment.
FAQs about Ficus Sunset Suites
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 9:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Yes, airport shuttle services are available for a surcharge of CRC 100000 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel.
What accessibility features does the property offer for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible public areas. However, specific details about room accessibility should be confirmed with the property prior to arrival.
What is the property's location in relation to key landmarks?
The property is centrally located in Monteverde, just a 4-minute walk from Monteverde Orchid Garden and a 3-minute drive from Monteverde Butterfly Gardens. It is also 1.6 miles from Curi-Cancha Reserve and 3 miles from Monteverde Cloud Forest Biological Reserve.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified, so it is advisable to check directly with the property for specific policies regarding children.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-25: 212.8066892286682USD
- 2026-10-26: 218.14694227363586USD
- 2026-10-27: 229.2284112486267USD
- 2026-10-28: 218.14694227363586USD
- 2026-10-29: 229.09821003677368USD
- 2026-10-30: 218.14694227363586USD
- 2026-10-31: 217.53011317634582USD
- 2026-11-01: 217.215174868927USD
- 2026-11-02: 238.36401934547425USD
- 2026-11-03: 238.36401934547425USD
- 2026-11-04: 218.14694227363586USD
- 2026-11-05: 238.36401934547425USD
- 2026-11-06: 199.3795779586029USD
- 2026-11-07: 238.36401934547425USD
- 2026-11-08: 220.57080118309023USD
- 2026-11-09: 238.36401934547425USD
- 2026-11-10: 218.14694227363586USD
- 2026-11-11: 238.36401934547425USD
- 2026-11-12: 271.3124941893768USD
- 2026-11-13: 271.3124941893768USD
- 2026-11-14: 217.04999192695618USD
- 2026-11-15: 217.04999192695618USD
- 2026-11-16: 238.36401934547425USD
- 2026-11-17: 238.36401934547425USD
- 2026-11-18: 232.24389460205077USD
- 2026-11-19: 238.36401934547425USD
- 2026-11-20: 271.3124941893768USD
- 2026-11-21: 268.39365150398254USD
- 2026-11-22: 217.03054050971986USD
- 2026-11-23: 244.80933890945434USD
- 2026-11-24: 217.04999192695618USD
- 2026-11-25: 217.04999192695618USD
- 2026-11-26: 238.36401934547425USD
- 2026-11-27: 268.39365150398254USD
- 2026-11-28: 268.39365150398254USD
- 2026-11-29: 268.39365150398254USD
- 2026-11-30: 217.04999192695618USD
- 2026-12-01: 372.0650308692932USD
- 2026-12-02: 271.3124941893768USD
- 2026-12-03: 272.68368212272645USD
- 2026-12-04: 314.5098968032837USD
- 2026-12-05: 297.9725621343994USD
- 2026-12-06: 297.9725621343994USD
- 2026-12-07: 297.9725621343994USD
- 2026-12-08: 372.0650308692932USD
- 2026-12-09: 297.9725621343994USD
- 2026-12-10: 297.9725621343994USD
- 2026-12-11: 297.9725621343994USD
- 2026-12-12: 335.48455178375247USD
- 2026-12-13: 271.3124941893768USD
- 2026-12-14: 297.9725621343994USD
- 2026-12-15: 297.9725621343994USD
- 2026-12-16: 297.9725621343994USD
- 2026-12-17: 297.9725621343994USD
- 2026-12-18: 297.9725621343994USD
- 2026-12-19: 271.3124941893768USD
- 2026-12-20: 396.87603270874024USD
- 2026-12-21: 363.57822USD
- 2026-12-22: 363.57822USD
- 2026-12-23: 409.6314707887268USD
- 2026-12-24: 780.0093651763916USD
- 2026-12-25: 409.6314707887268USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - 10:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [Security officer]. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: CRC 100000 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: CRC 113000 (one-way), (from 4 to 16 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Services
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
Concierge Services
Activities
Garden
Hiking
Terrace
General
Room Service
Restaurant
Non-Smoking Rooms
Spa & Wellness Centre
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Free Parking
Electric Car charging station
Parking (Limited)
Internet
Free Wi-Fi