Name: Hyatt Regency London Stratford
Address: 10a Chestnut Plaza, Londres, Angleterre, GB
Price range: 116 $US–391 $US per night
Rating: 8.8

Ce qu'en disent des voyageurs

Au Hyatt Regency London Stratford, les clients apprécient souvent l'emplacement à côté de Westfield et des transports en commun, les chambres modernes et propres, ainsi que le personnel accueillant. Certains évoquent cependant un accès ou un parking confus, des lacunes occasionnelles dans le service, et des problèmes sporadiques de maintenance, de climatisation, de Wi-Fi ou de bruit.

Le petit-déjeuner est largement salué, bien que certains l'aient trouvé bondé, tiède ou trop cher, et que le service au bar ou en chambre puisse être lent ou s'arrêter tôt. Sa situation géographique le rend pratique pour assister à ABBA Voyage, à l'O2, au London Stadium, et au Parc Olympique. Dans l'ensemble, attendez-vous à une base moderne qui convient bien pour le shopping et les événements.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking se fait via le centre commercial Westfield adjacent, et l'accès ou le cheminement peut être difficile, sans possibilité d'accès direct en voiture à l'entrée. Le bar est sur place, mais plusieurs clients ont signalé un service lent ou des heures de fermeture anticipées.

Avis de voyageur à ce sujet

10

Simon

10 avr. 2025

·

A séjourné 1 nuit

Reasonable price for London. Excellent room. Comfy big bed. Convenient for parking in Westfield and transport to centre and to Abba arena

10

Eileen p

5 déc. 2025

·

A séjourné 2 nuits

Lovely hotel surrounded by shops bars and restaurants. Parking is in the adjacent shopping centre. It is easier to park first and walk the short distance to hotel as there is no access to entrance from the road. Train and bus station are 5 mins walk.

8

muhammad

4 juil. 2024

·

A séjourné 1 nuit

Parking is a little crazy

10

David

28 avr. 2024

·

A séjourné 2 nuits

Great all round experience, all staff were amazing, in the doorstep to lots of restaurants and bars, could see the stadium from my window, park on level B near 108 and short walk to hotel.

6

Julie

8 mai 2025

·

A séjourné 1 nuit

Firstly, after making my reservation I asked for parking details, I recieved no response.. as it happens the parking was plentiful as the hotel is situated in a shopping centre. There is no information how to find the hotel- simply an address that is quite inadequate, the road works don’t make for an easy find, there were no visible signs or directions for the hotel. The hotel sells itself as a 5 minute walk to ABBA Voyage - it’s actually a 20 minute + walk or a 10 minute Taxi drive ! The receptionist advised us that the doors to the show opened at 7.45 but the show didn’t start until 8.10 - we unfortunately missed the start !! On-line check-in was good. Our room 751 was a jaunt… and looked out onto a blank wall, the bed was comfortable, bathroom was nice, but not as sparkly clean as we would expect.… The restaurant was freezing cold - so we decided to eat elsewhere, there was plenty of choice in the Mal .. breakfast was very nice, and the restaurant had warmed up. Checkout online was unavailable due to technical difficulties . All in all we had a nice stay, however for the price we paid we were rather disappointed.

8

JOHN J

6 oct. 2024

·

A séjourné 1 nuit

Horrible experience at the bar following dinner. Waited 28 minutes for the bartender (1of3) to take our drink order, then 25 minutes for the drink to arrive. Then waited 25 minutes for the bill. Unbelievable but true.

10

Kai

18 oct. 2025

·

A séjourné 1 nuit

It was a great hotel except for that you can’t drive up to it, as it’s in a plaza

8

DAVID

16 juil. 2024

·

A séjourné 1 nuit

The bar closed at 11pm we arrived back at 10-50 and couldn’t get a G&T

8

Andrew

17 avr. 2025

·

A séjourné 1 nuit

Good hotel , lots of dining etc around there, however parking is in a shopping centre with lota of roads closed around the area so difficult to get to for the last 2 miles

8

Wendy

13 mai 2024

·

A séjourné 1 nuit

Great hotel in great location. Stratford is brilliant. Would use again as so easy to get too. Shame the bar closed early (10:30) when people were still in there and breakfast was okay but I do prefer freshly cooked breakfast rather than buffet style. Concierges were very helpful

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est constamment saluée, de nombreux clients notant des chambres et des salles de bains impeccables. Quelques-uns ont signalé des lacunes telles que des odeurs, des cheveux sur les serviettes, un service de ménage manqué ou anticipé, et des articles non renouvelés.

Avis de voyageur à ce sujet

6

Max

26 mars 2025

·

A séjourné 1 nuit

The shower pressure was non existent and the handheld shower was broken. The cleaner attempted to enter the room so early while I was in the shower and my partner was getting dressed. Poor experience

10

Stephen

22 févr. 2026

·

A séjourné 1 nuit

Clean & modern room

10

John

6 févr. 2026

·

A séjourné 2 nuits

Spotless room very friendly and helpful staff. View wasn’t as good as expected but still decent

10

Anne

23 janv. 2026

·

A séjourné 1 nuit

Very good experience. All staff were friendly, helpful and welcoming. Room was spotless and well designed for both business and leisure visitors. Excellent shower in the bathroom.

10

Tim

7 nov. 2025

·

A séjourné 1 nuit

Very clean, spacious rooms. Staff excellent. Really good bar area and superb breakfast.

8

Gary

3 nov. 2024

·

A séjourné 4 nuits

Great location, basic but comfortable rooms with a good size bathroom. Really good breakfast and restaurant on site. The staff were all very friendly. The housekeeping was hit or miss, with items not being replace and 1 whole day of no service at all. other than that I would recommend staying at.

10

Karen

3 nov. 2025

·

A séjourné 2 nuits

Room was spotless and location of room facilities well thought out. Staff were friendly and request for someone to look at bath plug as shower water wasn't going down very quickly was actioned straight away. Will definitely return.

10

Alex

21 févr. 2026

·

A séjourné 1 nuit

The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too

2

Jezzell Prime

30 juil. 2025

·

A séjourné 3 nuits

I was very disappointed with my stay at this hotel. Upon checking in, the bathroom had a strong, unpleasant odor and the towels smelled like vinegar. I immediately brought this to the staff’s attention, but instead of offering a proper solution such as changing the towels or cleaning the room, they simply offered me an air freshener. This is unacceptable for a hotel stay, especially at check-in when the room should be in its best condition. A more proactive approach and better customer service would have made a huge difference. Unfortunately, this experience left a negative impression and I will likely consider other options next time.

10

Sandip

20 oct. 2025

·

A séjourné 1 nuit

Our overall stay was great! The room cleanliness was not excellent, there was a hair on one of the towels, got one pair of slippers. This was rectify when i informed the receptionist.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes et confortables, souvent spacieuses avec de bons lits et douches. Certains clients ont signalé des vues décevantes, une climatisation bruyante ou inefficace, un transfert de bruit occasionnel, un Wi-Fi peu fiable et des problèmes de maintenance tels que des douches ou des téléphones cassés.

Avis de voyageur à ce sujet

6

Scott

9 juin 2025

·

A séjourné 1 nuit

The shower was broken , hair all over the room

8

Christine

2 nov. 2025

·

A séjourné 1 nuit

Good size rooms ,Comfortable beds, all thats required for one night stay

8

Michael

2 avr. 2025

·

A séjourné 1 nuit

I travel for work a lot but this was a personal trip! I judge hotels on weird little things like plug sockets/usb charge points by the bed, a good shower and being super clean! This place has these! I paid a small extra for a view of the park see the included photo this was not impressive hence why they only got 4 stars. It wasn’t worth the time and effort to correct this while we were there for one night.

8

QILIN

21 sept. 2025

·

A séjourné 1 nuit

The telephone in the room is broken. I cannot connect to the reception. And I have no hair dryer and the tooth-brush. However, the bed is soft and the room is comfortable. The temperature of AC is good.

10

Anne

23 janv. 2026

·

A séjourné 1 nuit

Very good experience. All staff were friendly, helpful and welcoming. Room was spotless and well designed for both business and leisure visitors. Excellent shower in the bathroom.

8

Qass

30 mars 2025

·

A séjourné 2 nuits

Hotel is great. Staff was great, especially Asian lad on check in, think his name was Jay. But the good awful WiFi. Man, wouldn’t connect to my phone or my partners. Wouldn’t run on my ps5 without chugging and buffering. Shocking for such an otherwise good hotel.

10

Angela

23 août 2025

·

A séjourné 1 nuit

Very clean and spacious room. The bed was so comfortable and the linen so soft, amazing (I have found this with other Hyatts). Great shower and toiletries. Appreciate the 12 noon check-out. Would definitely recommend and will stay again if in the area.

10

Lee

2 nov. 2025

·

A séjourné 1 nuit

Good breakfast, great shower, big bed, quiet room.

8

Lisa

27 oct. 2024

·

A séjourné 1 nuit

Great location, nice clear room with a good space, nice bed, however the room is too hot, airless, and stuffy. You cannot open the windows, its uncomfortable, even with the lowest air con temperature.

8

Jasdip

15 févr. 2026

·

A séjourné 1 nuit

Room was spacious and modern, bathroom was stylish. However the air con was very loud and made a whining noise, which we turned off at night. This could have been very frustrating on a heatwave or extreme cold day.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable, serviable et accueillant, et certains clients ont mentionné des attentions particulières. Des plaintes occasionnelles concernent des réponses lentes ou incohérentes, des interactions désagréables à la réception, des erreurs de facturation et des erreurs de communication avec le service en chambre.

Avis de voyageur à ce sujet

10

Tina

9 févr. 2026

·

A séjourné 2 nuits

I could not fault this hotel,great location,rooms were clean,but what stood out more than anything was the staff,so friendly couldn’t help you enough. Would definitely return..

8

Thomas

21 août 2025

·

A séjourné 4 nuits

The desk at check out tried to charge us for a breakfast that we never had. The system of simply giving a room number to charge food is ripe for abuse.

2

Kar Men

3 nov. 2025

·

A séjourné 2 nuits

We were checked in by Bamidele. She clearly didn’t want to be there and we didnt get any warm welcoming. Her attitude was rude and robotic with no smile. There was no eye contact through out and emotionless. She told us to wait because they are doing the audit. She gave us impression that we came at the wrong time and it’s bothersome. We did travel 3/4 hours to get to your hotel. As I’ve worked at 5star London hotel before, it’s not the way I would talk to my guests like that. I would be making sure I apologise for causing the wait. Ask my guests to take a seat and ask them kindly back to the desk. Which we didn’t get from your staff (Bamidele). We just sat ourselves down and We got a hi from her expecting us to know it’s her talking to us. As a 4 star hotel i expected a lot more. Very embarrassing if this kinda service represents your brand/ company. Also we were not informed we will be checked into a disabled room. Few things in bathroom was inconvenient for us because it’s so low. But we didn’t want to talk to ur staff so we let it slide. However your staff in the morning shift is breath of fresh air. I just wished we were welcomed with this kinda service but it was our checking out time

8

April

16 févr. 2025

·

A séjourné 1 nuit

Would have been 5 stars if it weren’t for the conflicting and unhelpful messages given by staff. We asked in the bar at exactly 10pm if room service was available to which they said look on the tv for menu and ring down with your order, on looking at tv info on menu said served until 1030 pm on ringing reception at 10:07 and was answered about 10 minutes later and was informed by reception room serviced stopped at 10 and hung up on. Which left us rather unimpressed. The location was great and very quiet for where it was. Breakfast was nice but not the best I’ve had by a long way and slightly overpriced for an additional £20 each.

2

Sean

4 déc. 2025

·

A séjourné 1 nuit

Absolutely joke of a check in process and staff are incompetent

10

Stuart

10 janv. 2026

·

A séjourné 2 nuits

Had a great stay at Hyatt Regency Stratford. All staff were very attentive, friendly and professional. We will certainly book again, next time we come to London

10

RUTH

16 août 2025

·

A séjourné 1 nuit

What a hotel! When we arrived (10 minutes before check in time) our room wasn’t quite ready but staff were friendly, helpful & made sure we were comfortable & had complimentary drinks whilst we waited. They also added a complimentary breakfast to our stay to make up for it. They really did go above & beyond. We will definitely stay again & would like to thank Hyatt Regency Stratford for a wonderful stay!

10

Alex

21 févr. 2026

·

A séjourné 1 nuit

The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too

10

k

15 déc. 2025

·

A séjourné 1 nuit

The staff were friendly and helpful. The hotel was ideally placed for what we wanted.

8

Debra

10 juin 2024

·

A séjourné 2 nuits

Visited to attend an event at the London stadium, location and room was excellent. However one fly in the ointment - we ordered a drink from the bar in our 1st evening (a Margarita) which despite costing £12 came in a glass the size of an egg cup and was as weak as could be. When we mentioned we weren’t happy to the waitress she simply laughed in our face. We did press that we were being serious and she promised to speak to the manager but never got back to us- we have no idea if she bothered to do so. Moral of the story is this is a great hotel in a good location but avoid the bar!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Exceptionnellement pratique pour Westfield Stratford City, les gares de Stratford, notamment la ligne Elizabeth, et les lieux tels qu'ABBA Voyage, l'O2, le London Stadium et le Parc Olympique. Certains ont trouvé l'hôtel difficile à trouver ou à rejoindre en voiture en raison de la disposition du centre commercial et des fermetures de routes.

Avis de voyageur à ce sujet

10

Kane

8 sept. 2025

·

A séjourné 1 nuit

Centrally-located at the Stratford City Shopping complex, this hotel provides easy access to shopping, food, as transportation to the rest of London via the Tube station that serves multiple lines. Don't overlook the nearby Stratford Center for more affordable everyday items. Single line access to Heathrow Airport with a 50-minute trip that is accessible by elevator for those suitcases.

10

Shunyan

24 août 2025

·

A séjourné 2 nuits

Very new one in Stratford, Westfield mall is just opposite to the hotel, 5min walk to underground, trains. w/ Elisabeth line directly to Heathrow airport. Absolutely to recommend!

10

Caroline

21 août 2025

·

A séjourné 2 nuits

Loved our stay, lovely clean room bed was so comfortable. The location was excellent next door to Westfield and train station. Will definitely return.

10

Deborah

2 avr. 2025

·

A séjourné 2 nuits

Brilliant location right in the middle of Westfield. Had booked to see ABBA and we were able to walk from here. Also convenient to Sadlers Wells just meters away snd West Ham stadium if that’s your thing. Lots of restaurants and bars on the doorstep

6

Julie

8 mai 2025

·

A séjourné 1 nuit

Firstly, after making my reservation I asked for parking details, I recieved no response.. as it happens the parking was plentiful as the hotel is situated in a shopping centre. There is no information how to find the hotel- simply an address that is quite inadequate, the road works don’t make for an easy find, there were no visible signs or directions for the hotel. The hotel sells itself as a 5 minute walk to ABBA Voyage - it’s actually a 20 minute + walk or a 10 minute Taxi drive ! The receptionist advised us that the doors to the show opened at 7.45 but the show didn’t start until 8.10 - we unfortunately missed the start !! On-line check-in was good. Our room 751 was a jaunt… and looked out onto a blank wall, the bed was comfortable, bathroom was nice, but not as sparkly clean as we would expect.… The restaurant was freezing cold - so we decided to eat elsewhere, there was plenty of choice in the Mal .. breakfast was very nice, and the restaurant had warmed up. Checkout online was unavailable due to technical difficulties . All in all we had a nice stay, however for the price we paid we were rather disappointed.

10

Hannah

27 avr. 2025

·

A séjourné 1 nuit

Great location for O2, only 3 stops on tube. Beautifully clean, room was massive, bed was so comfortable, bathroom spotless. Everything you could need and Westfield shopping and all restaurants on doorstep!

10

Kai

18 oct. 2025

·

A séjourné 1 nuit

It was a great hotel except for that you can’t drive up to it, as it’s in a plaza

10

Richard

24 juil. 2024

·

A séjourné 1 nuit

Great hotel with comfy room, nice bathroom, great breakfast and an even better location if you're doing anything at or near the London Stadium

8

Andrew

17 avr. 2025

·

A séjourné 1 nuit

Good hotel , lots of dining etc around there, however parking is in a shopping centre with lota of roads closed around the area so difficult to get to for the last 2 miles

10

Mohamed

19 janv. 2026

·

A séjourné 1 nuit

At Westfield ideal location for shopping

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est généralement très bien noté voire excellent, bien que certains l'aient trouvé bondé, tiède ou trop cher. Les commentaires sur le bar et le service en chambre sont mitigés, avec des signalements de service lent, de fermeture anticipée ou d'options limitées, et des confusions occasionnelles concernant la facturation.

Avis de voyageur à ce sujet

8

Rosanna

5 févr. 2024

·

A séjourné 1 nuit

We have stayed here atleast 4 times. The hotel is lovely and the staff are great. Unfortunatly this time I had not included a breakfast in my booking and was charged £20 each. This excessive amount I could have justified as it was my mistake however the breakfast the following morning was definitely not worth £20 or a ridiculous amount of £25 if you walked in. The choices are great however the buffet was cold. Cold eggs, cold bacon. The hotel is a lovely place to stay but the expensive cold breakfast really let it down on this stay.

10

Philip

4 janv. 2026

·

A séjourné 1 nuit

Great location for Tube and DLR next to shopping centre. Recommend you go to breakfast early as it was really busy when we visited between Christmas and New Year

8

April

16 févr. 2025

·

A séjourné 1 nuit

Would have been 5 stars if it weren’t for the conflicting and unhelpful messages given by staff. We asked in the bar at exactly 10pm if room service was available to which they said look on the tv for menu and ring down with your order, on looking at tv info on menu said served until 1030 pm on ringing reception at 10:07 and was answered about 10 minutes later and was informed by reception room serviced stopped at 10 and hung up on. Which left us rather unimpressed. The location was great and very quiet for where it was. Breakfast was nice but not the best I’ve had by a long way and slightly overpriced for an additional £20 each.

6

Neil

10 nov. 2024

·

A séjourné 2 nuits

Good location at Westfield with great sized and well equipped rooms but £25 for breakfast - jeez!

10

Maija

20 oct. 2024

·

A séjourné 1 nuit

Very comfortable room, nice and quiet for sleeping. Breakfast was fantastic! Hotel is in a great location close to the Olympic Park, canal and Westfield Shopping Centre. We stayed here as a group of friends to go to Abba Voyage and it's an easy walk. Tube station close by for quick access to any other part of London. The concierge downstairs was super helpful with luggage storage & helping plan our route, thank you so much!

6

Heather

22 nov. 2024

·

A séjourné 1 nuit

I like the fact that check in was easy. I was early but they gave me a room. The room was standard and ok but the heating wasn’t working and had to call an engineer - even after the visit it wasn’t ever warm enough. Tried to get lunch in the bar or restaurant but very limited by a corporate function and very odd bar menu - this needs attention in my view. Went out of the hotel for lunch. Ordered room service in the evening but the food was luke warm and unappetising. Some of the staff were very friendly, some not. I would stay here again as it is clean and convenient but I would like to be able to find quality food available in the hotel. I did not have breakfast so can’t comment on that. Check out was easy. Food service in the hotel needs overhaul.

8

JOHN J

6 oct. 2024

·

A séjourné 1 nuit

Horrible experience at the bar following dinner. Waited 28 minutes for the bartender (1of3) to take our drink order, then 25 minutes for the drink to arrive. Then waited 25 minutes for the bill. Unbelievable but true.

10

Tim

7 nov. 2025

·

A séjourné 1 nuit

Very clean, spacious rooms. Staff excellent. Really good bar area and superb breakfast.

10

Alex

21 févr. 2026

·

A séjourné 1 nuit

The room was very clean and the staff were so courteous they were all a pleasure to talk with many thanks breakfast was amazing too

8

Helen

10 févr. 2025

·

A séjourné 2 nuits

This hotel is in a perfect location - very central to the shops, restaurants and bars. It is a beautiful hotel and we would definitely return, however, two things stopped us from rating it as 5 stars. The first was a member of the reception staff (normally situated on the screen at the end of reception close to the lifts). She didn't crack a smile once and could barely bring herself to make eye contact. It almost made you feel uncomfortable if you had to approach her for anything. The rest of the reception staff, however, were great, very helpful and accommodating. The second complaint was the breakfast that we paid £50 for. The food was tepid at best, it may have helped if the plates were warm but we ate hardly any of it. We did speak to one of the staff about it who said she would pass it onto the kitchen staff but whether anything changes is probably unlikely. Save yourself the extortionate price and go and eat in one of the many restaurants that surround this otherwise, lovely hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	163 $US
février	157 $US
mars	191 $US
avril	216 $US
mai	236 $US
juin	343 $US
juillet	279 $US
août	182 $US
septembre	298 $US
octobre	224 $US
novembre	220 $US
décembre	201 $US

di	lu	ma	me	je	ve	sa
1 $119	2 $228	3 $391	4 $357	5 $383	6 $169	7 $231
8 $116	9 $157	10 $207	11 $238	12 $189	13 $190	14 $227
15 $153	16 $167	17 $282	18 $298	19 $236	20 $189	21 $239
22 $209	23 $174	24 $214	25 $376	26 $181	27 $207	28 $263
29 $116	30 $198

Hyatt Regency London Stratford

Prix pour Hyatt Regency London Stratford

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 très grand lit, vue parc

Suite (Regency)

Chambre, 2 lits une place

Chambre, 2 lits une place, vue parc

Chambre Deluxe, 1 très grand lit et 1 canapé-lit

Chambre Deluxe, 1 très grand lit, vue parc

Chambre, 1 très grand lit

Deluxe Room, 1 King Bed, Olympic Park View

Chambre, 1 grand lit, vue parc

Suite, 1 très grand lit, vue parc (Regency)

Avis des voyageurs sur Hyatt Regency London Stratford

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $249	22 $179	23 $191	24 $238
25 $128	26 $169	27 $169	28 $180	29 $158	30 $158	31 $158