Britannia Hotel City Centre Manchester

The room was too warm for my liking, there was no way to fully turn off the radiator and the windows didn't open. No cupboards, only a couple of rails with hangers fixed to the wall. Only one plug (shared with the kettle) in the room. No main light in the room, only a bedside lamp. Only one pillow on the bed. Wifi was a chargeable extra. I could have lived with the above, but the noise was ridiculous. No soundproofing whatsoever. Could clearly hear every sound outside, and as it was a Saturday night, there was a lot of sound. I got perhaps two hours sleep. At least the bed was fairly comfortable!

Large hotel in Mcr centre, only one lift working, couldn't get wifi! Other than that, nice room and bathroom - if a little dated. Hotel lobby and stairs are beautiful! For the cost in central Manchester this is a good option, but you will have to put up with a few 'wrinkles'!! Lots of parking nearby, not cheap but local to hotel

This was obviously once a stunning hotel. it is now showing signs of age but is far from shabby. Room was comfortable but noisy with the window open. Shower was quite powerful but shower curtain sticking to you when showering is really annoying! Need curved curtain rails! Didn't eat there as breakfast finished at 9.30am. Didn't drink there as bar was closed at 10pm when we got back from our event. I'd stay again but wouldn't look forward to it.

I booked a basic room and I knew there were no windows. But this takes basic to a new level. No air con, a hot stuffy room with a desk fan provided, which made no impact as there was no cool air to circulate. You have to pay for in room wifi! Really what hotel does that now in the UK. Staff were friendly enough, but no ID and no chip and pin and you can’t stay seems a strange rule for a central city hotel, and the security on the door in the evening made me feel that that on the whole the area and the hotel must not be that safe.

Only Wi-Fi in the hotel lobby. If you wanted WiFi in your room you had pay for it. Unheard of. Even hotels in Bangkok that I’ve stayed at offer WiFi I the room. I took the number 1 free bus from Piccadilly station and it dropped me close to the hotel. When I checked out I asked the concierge in the foyer where do I pick up the bus to take me back to Piccadilly Station. He had no idea. He said go to the bus where I arrived the previous day. That would have taken me all around Manchester before arriving at Piccadilly station. A concierge should know everything that a tourist would ask of him. That’s the job of a concierge. He really needs to do a better job.

Its a good hotel for the price stayed a few times always good. Rooms are a bit dated but clean and comfortable. Hotel is in a great location with plenty of bars and restaurants around. Plenty of car parking close by.

Always stay here for my birthday. Great service and large room. Powerful shower too. Downfalls were shower wasnt very hot and cushions were too hard. And rooms a little cold but heaters were provided which is good. Overall love staying here. The team are super friendly. Feedback woukd be for a hotel of their size i wish they had an agreement with parking as it costs alot to park central and i would have thought Britannia woukd have had collaborations with car parking nearby for their guests. Average parking was over £15 for 24hours.

The property was perfectly adequate for an overnight stay. The room was clean and the bed comfy. We got upgraded to a better room when we took breakfast. Our room was on the fourth floor and as only one lift was operational there was a long wait. We decided to use the stairs but that wouldn't be an option for many people as it was a strenuous climb! My main complaint is that on arrival my husband and I were asked for photographic ID. I had booked through Expedia and on double checking nothing on our confirmation emails warned of this. As we were travelling light we had left driving licences etc at home. Fortunately I had a photo of my passport on my phone or I don't know what would have happened as the person on the front desk was very insistent. They then asked for my husband's ID but fortunately another receptionist said it was OK. That made for a stressful start to our trip. As we said, we have never been asked to provide this form of ID in England before. I can see why they might need to ask for it but please could the hotel, or any agents selling the rooms give clear notice that it will be asked for.

Spacious but basic twin room in the faded grandeur of the Britannia. Comfy beds and hot shower. Mostly quiet in the night expect when neighbours slammed their doors. We were cosy and had room to spread out, Plenty of space for our luggage and hangers for clothes No mirror in room + no plug in bathroom makes hair styling tricky! Rooms need renovating and there's barely any phone reception - and WiFi isn't free.

No parking, only at car park nearby. Bar shut at 7pm on Sunday not open Monday. No evening meal available. Breakfast was cold! Room was clean and very basic. Pillows were like tablets of stone.

We arrived and nobody had told me I would need permission for my niece to stay with me. We had to then get an email sent from her parents (this is understandable tbh) but we should have been informed prior to arrival. We got to the room and there were hairs in the sink, urine in the toilet, carpet was soaking, ceiling looked like it was about to fall in. Tried to go back down to complain but could t find anyone. We also had to get ready for the Chris Brown concert. Tv didn’t work again not an issue for us as we were heading out. But for others who were spending a bit of time in the hotel room would have been disappointed.

My stay at the Britannia Hotel in Manchester was extremely disappointing. From the moment I arrived, the place felt neglected. There was mold on the walls and ceilings, and overall the room and common areas were not clean. There was constant noise, making it very hard to rest, and to make things worse, there were fire alarms going off during the night, which was stressful and completely unacceptable. Getting to my room on the sixth floor was also ridiculous: the elevator only goes up to the fifth floor, and then you have to take the stairs to reach the sixth. Very inconvenient and poorly designed. Overall, I would not recommend this hotel. It desperately needs proper cleaning, maintenance, and significant improvements in comfort and safety.

Yes the room was clean and the staff were very helpful.

Really noisy and room had hairs in the sink shower didn’t work properly no windows also super hot room

Room was tidy, a bit dark with no overhead light and just lamps Perfect location in the centre, good value for money

Clean room and friendly staff.

I stayed at the Hotel Britannia in Manchester for 4 days and my experience was disappointing. Here are some of the issues I encountered: - The room didn't have air conditioning, which was a problem due to the lack of window and the heat that built up inside. - The cleaning was practically non-existent. During my 4-day stay, housekeeping was never done, and the bathroom was never cleaned. Towels and sheets were never changed. - The hotel's security was a bit intimidating. If you arrived after 11 pm, you had to show your ID to a rather unfriendly security guard to get in. - The room didn't resemble the photos posted on the hotel's website. - The only highlight was the breakfast buffet, which was acceptable. Overall, the hotel felt old-fashioned and lacking in attention to detail when it came to guest comfort and cleanliness. I wouldn't recommend it for an extended stay.

Pros: City centre location, Staff was polite and welcoming. Cons: No AC, Bed was uncomfortable and would move as it’s on wheels!!, Window would not stay open had to use a remote to leave it open, very outdated, Public bin on the fifth floor with bags of rubbish right by the lift with a smell of all the food, Outdated look, No bottles of water provided, Shower barely ran 👎👎

Not Ckean carpets

I had no problem with my stay, the room was clean, shower was powerful, and it had a TV. Bed wasn't the comfiest and the room was basic and tired. BUT for £45 a night in the centre of Manchester on a Friday, it did me nicely thank you very much!

Room was incredibly warm and we didnt sleep that well for our entire stay. No air conditioning either, which if I had known prior to booking would have stopped me from doing so. It was like something akin to trying to sleep in a sauna. Never again...

Pillows wre like bricks. Brother is us slept due to this. Noise from other rooms until morning also

Took a while to check in despite there only being 3 people in the queue. Room was fairly comfortable but dated. Not good value for money

The room has huge windows that let all the light and noise in. Even on the fifth floor you could hear everything outside and being just off Piccadilly Gardens it never ends. Very handy for the Village but make sure to bring ear plugs and an eye mask

Walls are paper thin . So could hear exactly what the next room was doing

Overnight stay. Rooms are basic with tea and coffee facilities, bathroom with a bath and shower and Freeview TV (not satellite) as advertised. Bed was comfortable although extra pillows would have been a bonus as you only got one each provided on a double bed. The room had an inbuilt wardrobe with extra towels, blanket, ironing facilities and a small desktop fan.

No air con A fan but no plug sockets at bedside ao very warm & also meaning unable to charge phones / use as alarm. Comfortable bed, good location.

Hotel was OK for a nights stay. Very hot with one small fan for a triple room. Basic in features and uncomfortable bed but not so bad you couldn't sleep. Fridge would be a great addition. But good for the price. The breakfast was OK for a cheap city centre hotel. Some decent coffee would be good. However at the price it met my expectations, only mentioning these points so customers are aware

Fantastic central location in a very grand looking building. If we're being picky the room did look a bit tired (slightly peeling wallpaper/ceiling finish/lots of regrouted tiles i the bathroom etc) BUT everything was clean, everything worked, the staff were pleasant, the bed was comfy enough for a night's sleep and the check-in and check out process was simple. Not the Ritz, but more than adequate for a night or two and at a fantastic price.

Good room, comfortable - was given a room with a window when didn’t pay for one. However, was on the Main Street which loud throughout the night and the club/bar downstairs was very loud and kept me awake a lot of the night

Excellent centrally located hotel, great value for money and lovely pleasant helpful staff. My go to hotel when in Manchester

We stayed here for a gig (BFMV & Trivium) and I can’t say anything bad. Reading some of the other reviews did make me nervous about my stay but the room me and my fiancè had was clean, tidy and warm. We left our luggage in the room and locked the door behind us and everything was fine. The staff were lovely, when we came back in at 1am ish that night they were dealing with an unfortunate aggressive drunk guy at the doors and security handled him very very well without escalating the situation. Check in was smooth, check out was even smoother (you just plonk the keycard in the bin at the desk). Overall, I would be happy to stay here again.

Hotel is located in an excellent part of the City, close to all the public transport. Check in experience was terrible, super slow, 30 people queuing, and 2 employees working on the check in desk.

Clean room and friendly staff.

Staff very professional and caring.Tom the night porter particularly helpful

Staff were very friendly and helpful

Was disappointed with how long we had to wait to check in..security man was very rude when me and my partner came back after a night out.

The property was perfectly adequate for an overnight stay. The room was clean and the bed comfy. We got upgraded to a better room when we took breakfast. Our room was on the fourth floor and as only one lift was operational there was a long wait. We decided to use the stairs but that wouldn't be an option for many people as it was a strenuous climb! My main complaint is that on arrival my husband and I were asked for photographic ID. I had booked through Expedia and on double checking nothing on our confirmation emails warned of this. As we were travelling light we had left driving licences etc at home. Fortunately I had a photo of my passport on my phone or I don't know what would have happened as the person on the front desk was very insistent. They then asked for my husband's ID but fortunately another receptionist said it was OK. That made for a stressful start to our trip. As we said, we have never been asked to provide this form of ID in England before. I can see why they might need to ask for it but please could the hotel, or any agents selling the rooms give clear notice that it will be asked for.

DO NOT BOOK THIS HOTEL. I arrived with my husband and 11 year old son to find a very run-down building (both outside and inside). The reception staff were all standing behind perspex screens with a tiny hole to talk through. Within a few seconds I was told that we all needed photo ID to check-in. Basically, no ID no room. This was not mentioned ANYWHERE on the booking confirmation email from Expedia. We have checked-in to hundreds of hotels in the past, and have never been asked for photo ID (abroad, yes, but not in the UK). The person "assisting" us was the Duty Manager Kumar. I showed him my booking confirmation email and asked him to point out where it mentions the requirement for photo ID, which of course he couldn't do because it wasn't there. I imagine a well-trained member of the hospitality industry would have said that he or she is so sorry that we weren't informed about the need for photo ID and that he or she will look into it immediately. I imagine they would have apologised profusely but told us that unfortunately they had to stick to their policy. Instead, Kumar was unapologetic, unhelpful, rude and blunt. After realising he was never going to work with us to try and resolve the problem, we walked away. It made me wonder what kind of guests they must have to feel the need to stand behind huge sheets of perspex and ask an eleven year old for photo ID. Maybe it was a lucky escape.

Security policy does not work! Hotel is not updated enough to allow entry to the lift via key fobs. Security on the doors would not allow people in without a key fob and confirming the name on the hotel booking. The hotel had not allocated individual names to the room list despite taking copies of ID. When staying as a couple only one key fob was taken and they would not allow us back into the room unless ID was shown and 2 key fobs. This made a terrible experience and caused lots of violence with other guests who were experiencing frustration and inconsistency with security.

Close to Piccadilly. Reasonably priced.

Great location. Clean, convenient. Close to train station.

Excellent centrally located hotel, great value for money and lovely pleasant helpful staff. My go to hotel when in Manchester

Excellent location and very affordable. The curtains don’t fully cover the whole window so let a bit of sunlight in and the doors are designed that guests slam them shut so that wakes you up but you definitely get a great stay in central Manchester for a good price

Excellent Hotel!… great value …. Very convenient to train station and downtown venues

Its a good hotel for the price stayed a few times always good. Rooms are a bit dated but clean and comfortable. Hotel is in a great location with plenty of bars and restaurants around. Plenty of car parking close by.

Good position

Good overall and excellent location

Hotel is central which is great. There was a football match and the walls seem quite thin. So was woken up during the night with football fans making a lot of noise.

Inexpensive and good location.

Friendly and helpful staff plus a great staircase and chandelier. Room a little tired but very adequate for the price. Good breakfast although the sausages were a bit wrinkled. Overall very good.

Left breakfast out . Had 3 corse dinner buffet instead at 8.50 .had a good selection to choose from. Good food and service was good.. the pumpkin soup was very nice . Would go back anytime

Good hotel in the very city center. Nice staff and good breakfast. Good price.

It was very good staff very helful was there when needed anything. Very good breakfast plenty of choice. Also let me leave my suit case while i went round Manchester.

Wish i had not taken breakfast. Sausage was tastless bacon was like leather. Not much of a choice. Prefer cheese and meats.better to go to weatherspoons up the road

Not much option for vegetarians food was cold and just not that gr8

Expedia does not mention photo id and yet the hotel insist upon it, almost caught us out.Generally rude staff, lots of ID checking. Hotel is tired. Breakfast awful, very poor quality and poor selection. Not worth the money.

I did have some issues unfortunately Second and fourth day of breakfast coffee and drink machine broken! Hash browns on one particular day were horrid to eat, came down at 9am ended up having a sausage and toast had to ask waiter for more food. No one came to clean the room, had to ask for towels and toilet paper. If I had paid 50 a night then I have no right to complain but I paid 765 for my stay plus another 87 Stirling for breakfast. I am not one to complain but with this I could not keep quiet.

Great hotel, great location. Excellent service from friendly staff. Room was spotlessly clean and bed was very comfortable. Great choice at breakfast. Amazing value for money.

Very happy with my stay. The room was clean, and the breakfast was fab. No complaints, would recommend