Le Domaine de La Tremblère

We were there for 13 nights and the air air-conditioning was awesome in the worst heat wave. The staff are really friendly and courteous. We loved our bedroom and the bathroom was huge. The property is lovely plenty of free parking and the Wi-Fi was great. The Parisian breakfast in the morning is just enough with coffee, croissants, baguettes yogurt, fruit juice, cheese, and ham. You will not regret staying at this hotel!

Extremely rude, unhelpful and unprofessional Hotel management - do not stay here if you want a hotel to care about your well being. On arrival yesterday in a heatwave of 40 degrees the air conditioning was not working on our room. I raised this issue with the manager as it was unbearably hot and uncomfortable in our room. The property is advertised as having air conditioning. When I asked for a fan or any other help, he just repeatedly assured me it was working and refused to actually check our room. He then left the reception desk to either go sleep or watch the football?! I then had no option but to call his mobile number. After much discussion he clearly did not want to help and also had no understanding of the issue. He refused to help in anyway except for repeating the same thing’ the air conditioning is working’ etc. Eventually he lost patience and shouted ‘you do not like then get just out’ … We left at midnight and when we asked for a refund he then accused me of not paying!!! Our Expedia payment had gone out in April. He’s since refused to talk to Expedia and resolve any issues- we now seek a refund on our credit card. We found alternative accommodation at 2am and will be talking this issue further. Not acceptable. Rude and disrespectful… Not a nice person or welcoming in any way.. 😢 so disappointed as we booked this based on reviews.

Excellent

Rien n’a été durant le séjour Pas de piscine Pas de restauration possible Pas de café dans la chambre alors qu’il y a une machine Pas de proposition de petit déjeuner Gel douche vide Douche salle Un manque évident de personnel… Très déçu

Très bel endroit. Pratique. Personnel très à l'écoute et agréable. Petit souci de WiFi lors de notre venue. Petit déjeuner correct sans plus cependant, pas de fruits par exemple.