Viva Dominicus Beach by Wyndham, A Trademark All Inclusive
318 $US
/nuit
Moyenne pour octobre
Prix pour Viva Dominicus Beach by Wyndham, A Trademark All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
318 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Viva Dominicus Beach by Wyndham, A Trademark All Inclusive, les prix par nuit s'élèvent en moyenne à 318 $US pendant le mois le moins cher (octobre) et à 862 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 600 $US |
| février | 684 $US |
| mars | 622 $US |
| avril | 862 $US |
| mai | 582 $US |
| juin | 426 $US |
| juillet | 487 $US |
| août | 441 $US |
| septembre | 334 $US |
| octobre | 318 $US |
| novembre | 356 $US |
| décembre | 481 $US |
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oct. · 318 $US
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Le plus cher : avril (env. 862 $US)
Le moins cher : octobre (env. 318 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 5 piscines extérieures, une discothèque et courts de tennis extérieurs. Parmi les équipements et services offerts par cet hébergement vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Découvrez toutes les spécialités Cuisine internationale de La Terraza, l'une des nombreuses tables de cet hébergement qui abrite également 7 restaurants et un café. Dure journée ? L'hébergement abrite 5 bars/lounges, idéal pour un moment de détente.
Chambres
Les 692 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plasma. Les chambres sont dotées d'un balcon ou un patio. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent une douche, des articles de toilette gratuits et un sèche-cheveux.
Emplacement
Se situant à San Rafael del Yuma, Viva Dominicus Beach by Wyndham, A Trademark All Inclusive est à moins de 15 minutes en voiture de Plage de Bayahibe et de Grotte Cueva de Chicho. Cet hébergement tout inclus se trouve à 2,7 km de Plage Dominicus et à 24,4 km de Marina de Casa de Campo.
À proximité
Plage Dominicus(1.4 miles)
Plage de Magallanes(1.5 miles)
Source de la Mort(1.8 miles)
Parc National Cotubamana(1.9 miles)
Parc Monumento Natural Punta Bayahibe(1.9 miles)
Plage de Bayahibe(1.9 miles)
Parc National de l'Est(2.2 miles)
Grotte Cueva Padre Nuestro(3 miles)
Grotte Cueva de Chicho(3.5 miles)
Parc Conquista(8.2 miles)
Club de golf de Dye Fore(13.8 miles)
The Links (parcours de golf)(14 miles)
Musée Archéologique d'Altos de Chavón(14.1 miles)
Centre équestre de Casa de Campo(14.5 miles)
Pacours de golf Teeth of the dog(14.7 miles)
Aéroport international de La Romana (LRM)(11.5 miles)
Aéroport international de Punta Cana (PUJ)(44 miles)
Aéroport international de Las Americas (SDQ)(70.5 miles)
Saint-Domingue (JBQ-Aéroport international La Isabela)(90 miles)
Emplacement
Bayahibe, Dominicus, San Rafael de Yuma, République dominicaine
Plage Dominicus (1.4 miles)
Plage de Magallanes (1.5 miles)
Source de la Mort (1.8 miles)
Parc National Cotubamana (1.9 miles)
Parc Monumento Natural Punta Bayahibe (1.9 miles)
Plage de Bayahibe (1.9 miles)
Options de chambre
6
Superior Garden, 2 Queen Beds
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
366 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
5
Superior Garden, 1 King Bed
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
353 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
5
Bungalow Ocean, 2 Queen Beds
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
289 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
5
Bungalow Garden, 1 King Bed
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
299 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
5
Bungalow Garden, 2 Queen Beds
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
299 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
7
Bungalow Ocean, 1 King Bed
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
289 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
5
Accessible Superior Garden, 2 Queen Beds
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
366 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Viva Dominicus Beach by Wyndham, A Trademark All Inclusive
8
Très bien
Basé sur 1 000 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
50%
Familles
27%
Groupes
18%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Viva Dominicus Beach by Wyndham, A Trademark All Inclusive, les voyageurs apprécient régulièrement l'eau cristalline et la longue plage offrant de nombreuses activités, bien que l'ambiance animée puisse parfois être bondée et bruyante autour des piscines et lors des animations du soir.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Viva Dominicus Beach by Wyndham, A Trademark All Inclusive, les voyageurs apprécient régulièrement l'eau cristalline et la longue plage offrant de nombreuses activités, bien que l'ambiance animée puisse parfois être bondée et bruyante autour des piscines et lors des animations du soir.
Les chambres vont des bungalows convoités en front de mer aux unités basiques et vieillissantes, avec des pannes ou des fuites d'AC récurrentes, une connexion Wi-Fi en chambre peu fiable et de la musique tardive audible dans certaines zones. L'offre de restauration est mitigée : les buffets peuvent être chaotiques, avec un choix limité et un service de nettoyage des tables lent, les réservations pour le dîner sont limitées ou difficiles à obtenir, et le service au bar ou la force des boissons varient ; certaines options à la carte et le petit-déjeuner reçoivent des éloges. Le service et l'organisation sont inégaux, allant d'un enregistrement long et des salles à manger sous-staffées à des sollicitations insistantes pour les programmes VIP ou de partage de temps, ainsi qu'un soutien limité en anglais ; la propreté varie des jardins bien entretenus aux signalements de nuisibles. Attendez-vous à un séjour magnifique et rempli d'activités sur la plage, avec des compromis en termes de confort, de nourriture et de service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
La longue plage, les nombreuses activités, les spectacles nocturnes, les multiples piscines et bars créent une ambiance animée. L'ombre et les places assises peuvent être limitées et les sections réservées aux VIP restreignent l'espace ; la musique peut être forte à proximité des zones principales.
Avis de voyageur à ce sujet
6
Rachael
11 oct. 2023
·
A séjourné 5 nuits
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
8
Michael
9 août 2024
·
A séjourné 8 nuits
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
8
Louise
7 févr. 2025
·
A séjourné 21 nuits
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
8
Elisabetta
21 juil. 2025
·
A séjourné 6 nuits
Esperienza positiva, il villaggio è molto bello, ci sono tantissimi servizi e attività da fare, da migliorare le prenotazioni dei ristoranti, sono praticamente sempre pieni ed è impossibile trovare un tavolo. La qualità del cibo ai ristoranti a buffet potrebbe essere migliore, darei come voto 6.5, poco più che sufficiente, anche i lettini al mattino bisogna correre per trovarli liberi alle 8 del mattino perché ci lasciano gli asciugamani sopra dalla notte, ma nel complesso il posto è molto bello e rilassante e non ci si annoia mai. Ci tornerei volentieri.
Esperienza positiva, il villaggio è molto bello, ci sono tantissimi servizi e attività da fare, da migliorare le prenotazioni dei ristoranti, sono praticamente sempre pieni ed è impossibile trovare un tavolo. La qualità del cibo ai ristoranti a buffet potrebbe essere migliore, darei come voto 6.5, poco più che sufficiente, anche i lettini al mattino bisogna correre per trovarli liberi alle 8 del mattino perché ci lasciano gli asciugamani sopra dalla notte, ma nel complesso il posto è molto bello e rilassante e non ci si annoia mai. Ci tornerei volentieri.
6
Lisa
14 juin 2023
·
A séjourné 7 nuits
I’ve been to many all inclusives and this one was very different in many negative ways. Here’s a list of things I wish I had known prior to booking: 1. Not all restaurants are included in your all inclusive package so you have to pay if you go. 2. You’re only allowed 3 dinner reservations in the restaurants per 7 day stay. Otherwise the buffets are your only dinner options. 3. The included alcohol and food is mediocre at best and this is coming from someone who isn’t a picky eater. 4. You have to pay $2/day in order to use the safe in your room. 5. Pools all close at 6:00pm. 6. No swim up bar. 7. There is no service on the beach or pools for drinks and food. 8. Resort is dated and room had small ants all over. 9. Very limited number of umbrellas by the pools so shade is scarce. 10. I was made to feel like a dirty pig by one of the housekeepers because the toilet in the bathroom by the shops didn’t flush when I tried so had to leave it. As I exited the stall, the maid was there and rudely said “we flush toilets here.” I told her it doesn’t flush so she went in there and said it was because of “too much toilet paper.” The kicker is I went back a few days later and tried the flush before using it and it didn’t work again so this is an ongoing problem in that bathroom. It’s completely unacceptable for an employee to make a paying guest feel bad for the resort’s plumbing issues. Will not be coming back to this resort again. I stayed in Iberostar next door in the
I’ve been to many all inclusives and this one was very different in many negative ways. Here’s a list of things I wish I had known prior to booking: 1. Not all restaurants are included in your all inclusive package so you have to pay if you go. 2. You’re only allowed 3 dinner reservations in the restaurants per 7 day stay. Otherwise the buffets are your only dinner options. 3. The included alcohol and food is mediocre at best and this is coming from someone who isn’t a picky eater. 4. You have to pay $2/day in order to use the safe in your room. 5. Pools all close at 6:00pm. 6. No swim up bar. 7. There is no service on the beach or pools for drinks and food. 8. Resort is dated and room had small ants all over. 9. Very limited number of umbrellas by the pools so shade is scarce. 10. I was made to feel like a dirty pig by one of the housekeepers because the toilet in the bathroom by the shops didn’t flush when I tried so had to leave it. As I exited the stall, the maid was there and rudely said “we flush toilets here.” I told her it doesn’t flush so she went in there and said it was because of “too much toilet paper.” The kicker is I went back a few days later and tried the flush before using it and it didn’t work again so this is an ongoing problem in that bathroom. It’s completely unacceptable for an employee to make a paying guest feel bad for the resort’s plumbing issues. Will not be coming back to this resort again. I stayed in Iberostar next door in the
8
Daniel John
18 mars 2023
·
I like the huts Way to much space reserved for VIP, which is an extra cost to join. Wife liked the massage.
I like the huts Way to much space reserved for VIP, which is an extra cost to join. Wife liked the massage.
8
Jacob
5 févr. 2025
·
A séjourné 7 nuits
This was our 4th time in viva Windham, first 3 times was in viva palace, was excellent. This time, January 2025 was in viva Beach. Ocean front bungalow. Overall we enjoyed as always, the resort was under stuff, dining was challenge, dining tables not cleaned after guests left, we removed the left over plates and clean the table ourselves before we can seat, because there was no clean tables. We still enjoy our stay, we love the long walk on the property, the beach was always clean, a lot of seats, love the bars, and caffee by the pool, the juice bars, also we felt safe to walk outside the property for local shopping. We recommend to all our friends, will be back again.
This was our 4th time in viva Windham, first 3 times was in viva palace, was excellent. This time, January 2025 was in viva Beach. Ocean front bungalow. Overall we enjoyed as always, the resort was under stuff, dining was challenge, dining tables not cleaned after guests left, we removed the left over plates and clean the table ourselves before we can seat, because there was no clean tables. We still enjoy our stay, we love the long walk on the property, the beach was always clean, a lot of seats, love the bars, and caffee by the pool, the juice bars, also we felt safe to walk outside the property for local shopping. We recommend to all our friends, will be back again.
10
young in
8 févr. 2024
·
A séjourné 6 nuits
I've been coming to this property for last 11years every year, sometimes multiple times a year. It has the most beautiful & widest beach in area & no sea weed issues. Has healthy, tasty, high quality food that is never disappointing. if you want heavy, junk food, you won't like it. Ground land scape is very lush & well kept making you feeling you're in a big park even while you're in the room. Staffs are always accommodating specially at the palace side. Over the years, there was a time they were playing music too loud throughout the day but they corrected it & it was appropriate amount this time at least at the palace side. Unfortunately they made me pay $50 for 2 hour late check our after this loyal patronage this February 😂 which was disappointing. but still will go back.
I've been coming to this property for last 11years every year, sometimes multiple times a year. It has the most beautiful & widest beach in area & no sea weed issues. Has healthy, tasty, high quality food that is never disappointing. if you want heavy, junk food, you won't like it. Ground land scape is very lush & well kept making you feeling you're in a big park even while you're in the room. Staffs are always accommodating specially at the palace side. Over the years, there was a time they were playing music too loud throughout the day but they corrected it & it was appropriate amount this time at least at the palace side. Unfortunately they made me pay $50 for 2 hour late check our after this loyal patronage this February 😂 which was disappointing. but still will go back.
8
Catharine
21 sept. 2023
·
This is a very well-maintained property, with an extensive beach and many different restaurants, snack bars, and cocktail bars, as well as multiple swimming pools. The lady that cleaned our room every day, Yesenia R., did an excellent job and always left us with a beautiful bird constructed from towels and sheets, with flowers and greenery. All of the staff that we encountered were friendly and kind, and they all work very, very hard. The little shopping area within the Palace compound had a wonderful coffee shop. It was also really cool to see all the birds, including a flock of flamingos, wandering around the property, as well as some iguanas. There are multiple specialty restaurants in both the Palace compound, and within Dominicus Beach (which guests at the Palace may use); my personal favorite was the Italian restaurant, Il Palco. 25 is also very good (for steak) and Viva Mexico had delicious fajitas. We had wonderful massages on the beach from the spa. While it was not a concern for my husband and me, or the friends with whom we travelled, the rooms do show some wear and tear, which I feel is to be expected. The spotless attention to detail by the cleaning crews made up for that small criticism. The compound was safe, with an obvious presence of security. The beds are very comfortable. The air conditioning worked very well, which was much appreciated, given the very high humidity at this time of year. This is a great place to take an all-inclusive beach vacation.
This is a very well-maintained property, with an extensive beach and many different restaurants, snack bars, and cocktail bars, as well as multiple swimming pools. The lady that cleaned our room every day, Yesenia R., did an excellent job and always left us with a beautiful bird constructed from towels and sheets, with flowers and greenery. All of the staff that we encountered were friendly and kind, and they all work very, very hard. The little shopping area within the Palace compound had a wonderful coffee shop. It was also really cool to see all the birds, including a flock of flamingos, wandering around the property, as well as some iguanas. There are multiple specialty restaurants in both the Palace compound, and within Dominicus Beach (which guests at the Palace may use); my personal favorite was the Italian restaurant, Il Palco. 25 is also very good (for steak) and Viva Mexico had delicious fajitas. We had wonderful massages on the beach from the spa. While it was not a concern for my husband and me, or the friends with whom we travelled, the rooms do show some wear and tear, which I feel is to be expected. The spotless attention to detail by the cleaning crews made up for that small criticism. The compound was safe, with an obvious presence of security. The beds are very comfortable. The air conditioning worked very well, which was much appreciated, given the very high humidity at this time of year. This is a great place to take an all-inclusive beach vacation.
4
Cynthia R
19 mars 2023
·
A séjourné 7 nuits
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Des avis divergents : certains ont trouvé des chambres propres et des jardins bien entretenus, tandis que d'autres ont noté des espaces communs ou des chambres sales et la présence de cafards, de punaises de lit ou de moisissures.
Avis de voyageur à ce sujet
8
Maria Eugenia
13 oct. 2025
·
A séjourné 4 nuits
El hotel es bueno. Está agradable el mar muy bien mucho sargazo, la comida aceptable, la instalaciones buenas, muchas actividades, unas con costo y otras no, buen equipo de ambientación, al bufet de comida le hacen falta unas buenas salsas con picante. Respecto a la limpieza en los cuartos muy mal. Nunca cambiaron toallas, nunca olió el baño a limpio a lavado o desinfectado. Como que solo tendían camas y barrían, tuvimos una gotera en el baño la reportamos todos los días y nunca la repararon. En las escaleras del edificio que nos tocó siempre sucias sin barrer!
El hotel es bueno. Está agradable el mar muy bien mucho sargazo, la comida aceptable, la instalaciones buenas, muchas actividades, unas con costo y otras no, buen equipo de ambientación, al bufet de comida le hacen falta unas buenas salsas con picante. Respecto a la limpieza en los cuartos muy mal. Nunca cambiaron toallas, nunca olió el baño a limpio a lavado o desinfectado. Como que solo tendían camas y barrían, tuvimos una gotera en el baño la reportamos todos los días y nunca la repararon. En las escaleras del edificio que nos tocó siempre sucias sin barrer!
8
Tracey
6 juil. 2024
·
A séjourné 7 nuits
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
2
Melissa
1 déc. 2022
·
A séjourné 19 325 nuits
Rooms were filthy. Mold and ceiling tiles in the bathroom were falling down in our bungalow. Asked for a superior room and was given another bungalow. At least it was clean. Doors to the closet would not open unless you moved the beds. Room was very tiny. Our friends had bed bugs in two of the rooms they were switched to. They finally got a superior room that was clean. Food was bland with very little to choose from. Some staff was very helpful and kind. Others were downright rude. This is my second time at a Viva Wyndham and both were awful! Never again!! STAY AWAY and spend your money elsewhere.
Rooms were filthy. Mold and ceiling tiles in the bathroom were falling down in our bungalow. Asked for a superior room and was given another bungalow. At least it was clean. Doors to the closet would not open unless you moved the beds. Room was very tiny. Our friends had bed bugs in two of the rooms they were switched to. They finally got a superior room that was clean. Food was bland with very little to choose from. Some staff was very helpful and kind. Others were downright rude. This is my second time at a Viva Wyndham and both were awful! Never again!! STAY AWAY and spend your money elsewhere.
2
Hector
19 juil. 2023
·
A séjourné 2 nuits
Es una propiedad vieja y sucia
Es una propiedad vieja y sucia
2
britney
29 mai 2024
·
A séjourné 3 nuits
The hotel is a lot older than what the pictures show. There was no AC in my room, the bedding smelled like it was left in the washer, there were fleas on the bedding not ants fleas I had 2 on me. The food definitely not appealing at all I don’t recommend buffet. The restaurants are “always booked” so they won’t seat you although it’s empty we had to convince reservation team to give us what they could. The 2 restaurants we went to one was hot the AC was not on and the other portion size was less than 4 oz. The front desk girls were absolutely horrendous with attitude and the general manager would not come out to see me when I requested a new room. I asked for my money back to go else where and they denied my request no reason in particular. The barrooms had mold, toilet didn’t flush, shower faucet broke…. Our safe broke as well and took 2 hours to fix 5 people had to come and fix. I have not a single good thing to say about this resort I will not be returning and would never recommend this hotel. I will be taking this up with corp of Expedia. No person should sleep with fleas!!!!
The hotel is a lot older than what the pictures show. There was no AC in my room, the bedding smelled like it was left in the washer, there were fleas on the bedding not ants fleas I had 2 on me. The food definitely not appealing at all I don’t recommend buffet. The restaurants are “always booked” so they won’t seat you although it’s empty we had to convince reservation team to give us what they could. The 2 restaurants we went to one was hot the AC was not on and the other portion size was less than 4 oz. The front desk girls were absolutely horrendous with attitude and the general manager would not come out to see me when I requested a new room. I asked for my money back to go else where and they denied my request no reason in particular. The barrooms had mold, toilet didn’t flush, shower faucet broke…. Our safe broke as well and took 2 hours to fix 5 people had to come and fix. I have not a single good thing to say about this resort I will not be returning and would never recommend this hotel. I will be taking this up with corp of Expedia. No person should sleep with fleas!!!!
4
gustavo
19 juil. 2025
·
A séjourné 8 nuits
No se limpia los pasillos de las habitaciones, vasos, platos y cubiertos sucios que quedaban mas de 24 hs en las escaleras. Persoal de cocina poco amable Ante un gracias no responden u eso es cuestion de educacion y respeto. Alimentos poco varladosEs lamentable es la tercéa vez que voy y se nota una decadencia. Es una pena ya que es una de las mejores playas que conozco. Saludos
No se limpia los pasillos de las habitaciones, vasos, platos y cubiertos sucios que quedaban mas de 24 hs en las escaleras. Persoal de cocina poco amable Ante un gracias no responden u eso es cuestion de educacion y respeto. Alimentos poco varladosEs lamentable es la tercéa vez que voy y se nota una decadencia. Es una pena ya que es una de las mejores playas que conozco. Saludos
10
shawn
23 avr. 2023
·
Stayed in a beach front bungalow near the Tiki Bar; it was perfect for a family of 4, 2 of which are teens. It was updated, clean and quiet. The resort is beautiful and very clean. The primary languages spoken were Spanish and Italian; very few people spoke English. The food was more European based, nothing fried and we found to be just mediocre although the buffet displays were beautiful. Epifanio and Juan in the information center were fantastic and very welcoming. Waddy in the water sports area was very helpful and kind in helping with kayaks and the catamaran.
Stayed in a beach front bungalow near the Tiki Bar; it was perfect for a family of 4, 2 of which are teens. It was updated, clean and quiet. The resort is beautiful and very clean. The primary languages spoken were Spanish and Italian; very few people spoke English. The food was more European based, nothing fried and we found to be just mediocre although the buffet displays were beautiful. Epifanio and Juan in the information center were fantastic and very welcoming. Waddy in the water sports area was very helpful and kind in helping with kayaks and the catamaran.
2
Mohammed
1 mai 2024
·
A séjourné 4 nuits
Absolutely awful. We checked out early the following day. Two star hotel at best room was very dirty.
Absolutely awful. We checked out early the following day. Two star hotel at best room was very dirty.
6
Gloria
27 mai 2024
·
A séjourné 5 nuits
El entretenimiento La musica en el Hotel TODO el Dia son muy buenas.La ducha TENIA POCA AGUA y en las Noches NO HABÍA AGUA.NECESITAN FUMIGAR VIMOS CUCARACHAS.En general el HOTEL necesita remodelacion sobretodo El VIVA BEACH, El VIVA Palace se ve mejor.Nos encantó la piscina de agua salada.El trato del personal del Hotel es Excelente, muy cariñosos y atentos, por eso vamos mucho a Republica Dominicana porque nos tratan Superbien.
El entretenimiento La musica en el Hotel TODO el Dia son muy buenas.La ducha TENIA POCA AGUA y en las Noches NO HABÍA AGUA.NECESITAN FUMIGAR VIMOS CUCARACHAS.En general el HOTEL necesita remodelacion sobretodo El VIVA BEACH, El VIVA Palace se ve mejor.Nos encantó la piscina de agua salada.El trato del personal del Hotel es Excelente, muy cariñosos y atentos, por eso vamos mucho a Republica Dominicana porque nos tratan Superbien.
6
carmen
15 mai 2025
·
A séjourné 3 nuits
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les bungalows en front de mer et les chambres avec vue sur l'océan sont salués pour leur emplacement et leur vue, mais de nombreuses chambres semblent vieillottes, avec des problèmes d'AC récurrents ou des fuites, une connexion Wi-Fi en chambre peu fiable, des erreurs concernant le type de lit et un bruit perceptible provenant des animations nocturnes.
Avis de voyageur à ce sujet
2
Jon
16 févr. 2024
·
A séjourné 5 nuits
Frygteligt hotel. 2 timers ventetid for adgang til værelset ved check-in, for derefter at modtage et værelse der ikke var rengjort og uden alle de kriterier vi havde bestilt via Hotels.com eks. Balkon, Ét værelse, gardenview mm. Kæmpe skandale. Et meget slidt hotel, hvor der ikke er meget der virker. Minibaren består eksempelvis af et tomt køleskab der ikke virker:-) Musikken er ekstremt høj om aftenen frem til midnat, så det skal man også være klar på. Og ellers bare dårlig service i informationen. Eneste positive er lokation i forhold til strand, som er god.
Frygteligt hotel. 2 timers ventetid for adgang til værelset ved check-in, for derefter at modtage et værelse der ikke var rengjort og uden alle de kriterier vi havde bestilt via Hotels.com eks. Balkon, Ét værelse, gardenview mm. Kæmpe skandale. Et meget slidt hotel, hvor der ikke er meget der virker. Minibaren består eksempelvis af et tomt køleskab der ikke virker:-) Musikken er ekstremt høj om aftenen frem til midnat, så det skal man også være klar på. Og ellers bare dårlig service i informationen. Eneste positive er lokation i forhold til strand, som er god.
6
Amanda
2 mars 2025
·
A séjourné 5 nuits
Our room wasn’t ready for over an hour after check in time. The bathroom ceiling was leaking from the air conditioner the entire 5 days and we reported it 3 times and nothing was done about it. Not much help with English speaking for any staff to help with information on the property and directions. All activities were done in Spanish making it impossible to participate.
Our room wasn’t ready for over an hour after check in time. The bathroom ceiling was leaking from the air conditioner the entire 5 days and we reported it 3 times and nothing was done about it. Not much help with English speaking for any staff to help with information on the property and directions. All activities were done in Spanish making it impossible to participate.
8
Erick Sean
6 avr. 2023
·
A séjourné 5 nuits
Not for beer drinkers. One beer. Sometimes warm. Rooms a little dated. Great amenities. Lots to do. Staff tries very hard but very limited English. Restaurant food delicious. Buffet not so great but. Plenty of variety. Wonderful beach.
Not for beer drinkers. One beer. Sometimes warm. Rooms a little dated. Great amenities. Lots to do. Staff tries very hard but very limited English. Restaurant food delicious. Buffet not so great but. Plenty of variety. Wonderful beach.
6
Rachael
11 oct. 2023
·
A séjourné 5 nuits
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
Overall it’s an average resort. The food at the buffet is alright, warm but not hot. The food at the a la carte restaurant was like 9/10, very good. We came from USA, didn’t really have issues with language. We know minimal Spanish phrases, most staff tried or knew English. The pools are cool, none of the hot tubs worked. The shows are very late. Don’t start till after 10pm. It is extremely loud at night. We stayed in a garden view bungalow. The music is loud and pounding till midnight 1 am ish. And you can hear it clearly in your room. Bring ear plugs! The room was ok, was supposed to have a king bed but didn’t. But we barely spent anytime in the room. The WiFi is really good on the beach and main pool areas/restaurants. WiFi did not work in our room. We always felt safe, and staff was friendly. Avoid the information/concierge area! We literally took the long way walking to avoid them, tried to get us to sit through the 5 hour sales pitch. Then called our room when we didn’t go! The shops are nice, have lots of good souvenirs. The gelato shop is good, it is extra money but it’s cheap. I found all the mixed drinks to be delicious, and had been asked by several bartenders if I wanted the drink strong! We did tip for housekeeping and dinners, but overall not many people were tipping at all. The La Hacienda 7 in 1 park excursion was great. It was so worth it for your money! $100 and you get to ride horses, zip line, safari, drive buggy’s in the forests. The other
8
Michael
9 août 2024
·
A séjourné 8 nuits
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
6
Gina
10 sept. 2023
·
A séjourné 5 nuits
We loved our oceanview bungalow! It was so nice to walk right out to the beach with shade from the palms. The view from the infinity pools was amazing! The stores are affordable with snacks and all we needed. The Saona excursion was one of the most beautiful beach I have seen! I was not impressed with the food, just okay. The A/C stopped working each day with one of the bungalows so maintenance was working on it each day. Viva has a Hard working staff and we loved our stay!
We loved our oceanview bungalow! It was so nice to walk right out to the beach with shade from the palms. The view from the infinity pools was amazing! The stores are affordable with snacks and all we needed. The Saona excursion was one of the most beautiful beach I have seen! I was not impressed with the food, just okay. The A/C stopped working each day with one of the bungalows so maintenance was working on it each day. Viva has a Hard working staff and we loved our stay!
10
Kevin
14 mai 2025
·
A séjourné 6 nuits
Connecting doors are not sound proof
Connecting doors are not sound proof
8
Igor
26 juil. 2023
·
A séjourné 11 nuits
Pros: nice beach, clean hotel grounds, good staff. Cons: It took 5 rooms until we received a room that was advertised on pictures.. initially they gave us extremely old room equivalent to 1-2 star hotel. Also all entertainment is in Spanish as well as all staff communication.
Pros: nice beach, clean hotel grounds, good staff. Cons: It took 5 rooms until we received a room that was advertised on pictures.. initially they gave us extremely old room equivalent to 1-2 star hotel. Also all entertainment is in Spanish as well as all staff communication.
6
Maria
13 avr. 2023
·
A séjourné 6 nuits
Bungalow is not updated
Bungalow is not updated
8
Cesar Morales
2 août 2023
·
It was a beautiful property and had lots to do. I had got one of the beach front bungalow and it was nice but the beds were hard and uncomfortable. The staff was very friendly and the food was ok, not all that. Our room door had issues and our bathroom kept having issue to where they had to switch our room. Other wise than that it was a nice stay.
It was a beautiful property and had lots to do. I had got one of the beach front bungalow and it was nice but the beds were hard and uncomfortable. The staff was very friendly and the food was ok, not all that. Our room door had issues and our bathroom kept having issue to where they had to switch our room. Other wise than that it was a nice stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est inégal : l'enregistrement peut être lent, le personnel semble insuffisant et certains clients signalent des interactions désagréables, un soutien limité en anglais et des sollicitations persistantes pour les programmes VIP/de partage de temps ; d'autres mettent en avant un personnel amical et serviable.
Avis de voyageur à ce sujet
2
paulo
3 août 2024
·
A séjourné 2 nuits
The checkin was a madness. Coming for a quick vacation from our wedding, they wouldnt accept any Id (driver license from US nor Dominican, fireman dept id, nothing): they wanted the local id (expired due to this year president elections and were all expired) so I had to go back to the city (2h drive) to get my passport just for them to “take a copy”, which i gave them and wouldnt accept. To reserve a spot for 2 on ANY of the restaurants was impossible: everything was full. Had to eat at the buffet the 3 days even after spending 950us for the stay. The buffet food is incredibly bad. Out of the 10 restautants available, 7 you had to PAY EXTRA 12.5usd to reserve, what a joke of all inclusive resort is this. The TV was from the f 80s or something (see picture, from jurassic world playing). Im just surprised how disappointing this hotel is. There are much better options in Bayahibe, probably lole Catalonia. I would not recommend AT ALL this hotel with so many better options that are really all inclusive, unlike this.
The checkin was a madness. Coming for a quick vacation from our wedding, they wouldnt accept any Id (driver license from US nor Dominican, fireman dept id, nothing): they wanted the local id (expired due to this year president elections and were all expired) so I had to go back to the city (2h drive) to get my passport just for them to “take a copy”, which i gave them and wouldnt accept. To reserve a spot for 2 on ANY of the restaurants was impossible: everything was full. Had to eat at the buffet the 3 days even after spending 950us for the stay. The buffet food is incredibly bad. Out of the 10 restautants available, 7 you had to PAY EXTRA 12.5usd to reserve, what a joke of all inclusive resort is this. The TV was from the f 80s or something (see picture, from jurassic world playing). Im just surprised how disappointing this hotel is. There are much better options in Bayahibe, probably lole Catalonia. I would not recommend AT ALL this hotel with so many better options that are really all inclusive, unlike this.
8
Tracey
6 juil. 2024
·
A séjourné 7 nuits
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
4
CAROLINA
18 mai 2025
·
A séjourné 1 nuit
Bad services , long wait for the room. Poor service
Bad services , long wait for the room. Poor service
10
JOSEPH
25 févr. 2023
·
A séjourné 5 nuits
The staff is great, Entertainment was awesome, Beach was beautiful, Water was crystal clean, Room was very nice and cleaned daily.
The staff is great, Entertainment was awesome, Beach was beautiful, Water was crystal clean, Room was very nice and cleaned daily.
2
Jorge
27 juin 2024
·
A séjourné 5 nuits
Service is terrible. If you are allergic to bees dont book. Bees all over drinks, bars, beach, restaurants, etc. food quality in specially restaurants are below standards. Beverage are non existent. Wine taste like vinager, very short of alcoholic beverages. Funny that employees have preferences over clients during buffet hours. One time i have to wait for an omelette 30 minutes because i have three employees in the line in front of me, then no more eggs then wait for 15 minutes for the eggs to arrive. Everything is very disorganized. There is not leadership in the hotel. If You asked for a coffe, always no spoon, no napkins on the table. I will never come back. Total waste of money.
Service is terrible. If you are allergic to bees dont book. Bees all over drinks, bars, beach, restaurants, etc. food quality in specially restaurants are below standards. Beverage are non existent. Wine taste like vinager, very short of alcoholic beverages. Funny that employees have preferences over clients during buffet hours. One time i have to wait for an omelette 30 minutes because i have three employees in the line in front of me, then no more eggs then wait for 15 minutes for the eggs to arrive. Everything is very disorganized. There is not leadership in the hotel. If You asked for a coffe, always no spoon, no napkins on the table. I will never come back. Total waste of money.
4
Ganna
14 déc. 2023
·
A séjourné 9 nuits
To preface this review, I have stayed at many all inclusive resorts including iberostars and secret resorts. If you are not Italian or Spanish, I would not recommend this resort. Personally, I will not be coming back or staying at any other Viva resort. To be fair, lets start with the pros of the resort: very nice beach and beautiful water activities like archery, kayaking, and paddle boarding included (with a time limit). the seafood restaurant and French restaurant were good. Now let’s discuss the cons: - wifi did not work in the room we were staying in and was very spotty throughout resort. - staff in green shirts will harass you and try to sell you things (timeshares, upgraded memberships) MULTIPLE TIMES PER DAY. My husband and I were harassed every day of our trip, when we were trying to relax and have a good time. The green shirts even tried asking for our room number! - the food overall was not great. Definitely below average and some things were very gross and old-looking. Some people we came to the resort with got sick from the food. - the drinks are not strong and will not get you buzzed unless you drink straight liquor. And you do not want to know how those drink cups are washed… it’s not sanitary. - the shower water was sometimes not hot. - there were roaches on the property, but we were on a higher floor in the building so we thankfully didn’t get any in our room. - staff is rude / not helpful to English speakers.
To preface this review, I have stayed at many all inclusive resorts including iberostars and secret resorts. If you are not Italian or Spanish, I would not recommend this resort. Personally, I will not be coming back or staying at any other Viva resort. To be fair, lets start with the pros of the resort: very nice beach and beautiful water activities like archery, kayaking, and paddle boarding included (with a time limit). the seafood restaurant and French restaurant were good. Now let’s discuss the cons: - wifi did not work in the room we were staying in and was very spotty throughout resort. - staff in green shirts will harass you and try to sell you things (timeshares, upgraded memberships) MULTIPLE TIMES PER DAY. My husband and I were harassed every day of our trip, when we were trying to relax and have a good time. The green shirts even tried asking for our room number! - the food overall was not great. Definitely below average and some things were very gross and old-looking. Some people we came to the resort with got sick from the food. - the drinks are not strong and will not get you buzzed unless you drink straight liquor. And you do not want to know how those drink cups are washed… it’s not sanitary. - the shower water was sometimes not hot. - there were roaches on the property, but we were on a higher floor in the building so we thankfully didn’t get any in our room. - staff is rude / not helpful to English speakers.
4
Francis
24 mai 2024
·
A séjourné 3 nuits
Check in and check out waited an hour and check out over a half hour. No sense of urgency to have guests check in or out.
Check in and check out waited an hour and check out over a half hour. No sense of urgency to have guests check in or out.
6
Covuris A
2 août 2024
·
A séjourné 3 nuits
This is my third time visiting but I notice a radical change with the customer service. Manager is none existent. The manage even ignore the Experian agent that called to resolve the issue. The service in the restaurant is a hit or missed. You might get very attentive service but you might also get those that will let the plates pile up on the table and ignore you completely.
This is my third time visiting but I notice a radical change with the customer service. Manager is none existent. The manage even ignore the Experian agent that called to resolve the issue. The service in the restaurant is a hit or missed. You might get very attentive service but you might also get those that will let the plates pile up on the table and ignore you completely.
4
Cynthia R
19 mars 2023
·
A séjourné 7 nuits
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
We were here two years ago and everything was very nice. However, upon coming back they have now went to a VIP or timeshare status. You will be approached several times a day about being a VIP member with them. They now have huge sections of the beach and the seating area outside roped off reserved for just the VIP leaving very little space for others. Very few people were in the VIP areas. Their entertainment started at 11:00 at night so if you were staying in a room close to the entertainment that's all you heard. For this resort to be truly amazing I would recommend they get rid of the VIP part of it. Also, there was very little to do as far as short excursions. The dive shop was fantastic!
6
carmen
15 mai 2025
·
A séjourné 3 nuits
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Le cadre en bord de mer est largement salué pour son eau claire et calme et la possibilité de faire de la plongée avec tuba directement au large; il est facile de se promener sur le terrain combiné Beach/Palace, et certains clients se sont sentis en sécurité en explorant les environs. Certaines parties de la côte peuvent être rocheuses ou bondées.
Avis de voyageur à ce sujet
8
Tracey
6 juil. 2024
·
A séjourné 7 nuits
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
This property has the most beautiful beach and pools with plenty of chairs. It is clean and well maintained. They are seriously understaffed with the evening buffet actually not having food out first evening- it was picked clean. We ate at the ala carte restaurants in the evening all other dinners and we were happy. The line for the bar is deep because there is is one person tending bar and four people washing cups. Count on the fact your room won’t be ready- my husband says it part of the experience. Some employees can be really rude - but there are others who really make up for it. We’ve stayed at the property six or seven times over the past decade. We love the beach - it’s the best!
8
Sonia
3 janv. 2024
·
A séjourné 6 nuits
Overall beautiful property with multiple restaurants right outside the property. Private beach is beautiful.
Overall beautiful property with multiple restaurants right outside the property. Private beach is beautiful.
8
Michael
9 août 2024
·
A séjourné 8 nuits
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
8
Louise
7 févr. 2025
·
A séjourné 21 nuits
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
8
Marko
26 avr. 2024
·
A séjourné 5 nuits
Amazing beach but property needs updating
Amazing beach but property needs updating
6
Simona
20 août 2025
·
A séjourné 6 nuits
It was an overall okay experience. The water is fabulous, crystal clear and warm. However, the sand beach is limited and therefore crowded and loud. There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos. Luckily enough we found the other buffet, la Roca, which has limited options but quiet. We discovered we could only book 3 restaurants for a 6 nights stay only when there and my husband got sick from something he ate during an excursion booked with the resort (1 more person got sick as well from the same trip). People are expecting tips even when not necessary. Staff is just on their own time and feels like you are not a priority, many times they had an attitude that wasn’t welcome!
It was an overall okay experience. The water is fabulous, crystal clear and warm. However, the sand beach is limited and therefore crowded and loud. There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos. Luckily enough we found the other buffet, la Roca, which has limited options but quiet. We discovered we could only book 3 restaurants for a 6 nights stay only when there and my husband got sick from something he ate during an excursion booked with the resort (1 more person got sick as well from the same trip). People are expecting tips even when not necessary. Staff is just on their own time and feels like you are not a priority, many times they had an attitude that wasn’t welcome!
10
David
7 janv. 2026
·
A séjourné 7 nuits
Great beach access
Great beach access
8
FRANCIS
13 mai 2024
·
A séjourné 6 nuits
Went last week of April, so some rain. Ocean was great, with great snorkling right off the shore. We saw a flounder, rays, pufferfish, lobsters, plus reef fish. Coral is growing but looks young. Loved the excursions with viva, they had tour guides that spoke multiple languages. Staff was friendly. Room was basic but the grounds were beautiful with ducks, birds, and igunanas. Food was adequate but lacked flavor. Yes I would go again.
Went last week of April, so some rain. Ocean was great, with great snorkling right off the shore. We saw a flounder, rays, pufferfish, lobsters, plus reef fish. Coral is growing but looks young. Loved the excursions with viva, they had tour guides that spoke multiple languages. Staff was friendly. Room was basic but the grounds were beautiful with ducks, birds, and igunanas. Food was adequate but lacked flavor. Yes I would go again.
8
Mathieu
10 juil. 2022
·
A séjourné 5 nuits
Overall great experience. The beach is breathtaking. Beautiful clear blue water. The pools are clean and spacious. We loved the dining experience at the restaurants. The buffet at the Beach hotel is more enjoyable than the Palace because of the water view and service. Night shows are entertaining, my kids enjoyed it. Our room was oceanfront which made up for any minor issues it had. Thank you for a wonderful time.
Overall great experience. The beach is breathtaking. Beautiful clear blue water. The pools are clean and spacious. We loved the dining experience at the restaurants. The buffet at the Beach hotel is more enjoyable than the Palace because of the water view and service. Night shows are entertaining, my kids enjoyed it. Our room was oceanfront which made up for any minor issues it had. Thank you for a wonderful time.
10
young in
8 févr. 2024
·
A séjourné 6 nuits
I've been coming to this property for last 11years every year, sometimes multiple times a year. It has the most beautiful & widest beach in area & no sea weed issues. Has healthy, tasty, high quality food that is never disappointing. if you want heavy, junk food, you won't like it. Ground land scape is very lush & well kept making you feeling you're in a big park even while you're in the room. Staffs are always accommodating specially at the palace side. Over the years, there was a time they were playing music too loud throughout the day but they corrected it & it was appropriate amount this time at least at the palace side. Unfortunately they made me pay $50 for 2 hour late check our after this loyal patronage this February 😂 which was disappointing. but still will go back.
I've been coming to this property for last 11years every year, sometimes multiple times a year. It has the most beautiful & widest beach in area & no sea weed issues. Has healthy, tasty, high quality food that is never disappointing. if you want heavy, junk food, you won't like it. Ground land scape is very lush & well kept making you feeling you're in a big park even while you're in the room. Staffs are always accommodating specially at the palace side. Over the years, there was a time they were playing music too loud throughout the day but they corrected it & it was appropriate amount this time at least at the palace side. Unfortunately they made me pay $50 for 2 hour late check our after this loyal patronage this February 😂 which was disappointing. but still will go back.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture et les boissons sont incohérentes : les buffets peuvent être bondés avec un choix limité et un service de nettoyage des tables lent, les files d'attente au bar ou les boissons faibles se produisent, et les réservations pour le dîner sont limitées ou difficiles à obtenir ; certains restaurants à la carte et le petit-déjeuner sont bien accueillis.
Avis de voyageur à ce sujet
2
paulo
3 août 2024
·
A séjourné 2 nuits
The checkin was a madness. Coming for a quick vacation from our wedding, they wouldnt accept any Id (driver license from US nor Dominican, fireman dept id, nothing): they wanted the local id (expired due to this year president elections and were all expired) so I had to go back to the city (2h drive) to get my passport just for them to “take a copy”, which i gave them and wouldnt accept. To reserve a spot for 2 on ANY of the restaurants was impossible: everything was full. Had to eat at the buffet the 3 days even after spending 950us for the stay. The buffet food is incredibly bad. Out of the 10 restautants available, 7 you had to PAY EXTRA 12.5usd to reserve, what a joke of all inclusive resort is this. The TV was from the f 80s or something (see picture, from jurassic world playing). Im just surprised how disappointing this hotel is. There are much better options in Bayahibe, probably lole Catalonia. I would not recommend AT ALL this hotel with so many better options that are really all inclusive, unlike this.
The checkin was a madness. Coming for a quick vacation from our wedding, they wouldnt accept any Id (driver license from US nor Dominican, fireman dept id, nothing): they wanted the local id (expired due to this year president elections and were all expired) so I had to go back to the city (2h drive) to get my passport just for them to “take a copy”, which i gave them and wouldnt accept. To reserve a spot for 2 on ANY of the restaurants was impossible: everything was full. Had to eat at the buffet the 3 days even after spending 950us for the stay. The buffet food is incredibly bad. Out of the 10 restautants available, 7 you had to PAY EXTRA 12.5usd to reserve, what a joke of all inclusive resort is this. The TV was from the f 80s or something (see picture, from jurassic world playing). Im just surprised how disappointing this hotel is. There are much better options in Bayahibe, probably lole Catalonia. I would not recommend AT ALL this hotel with so many better options that are really all inclusive, unlike this.
8
Erick Sean
6 avr. 2023
·
A séjourné 5 nuits
Not for beer drinkers. One beer. Sometimes warm. Rooms a little dated. Great amenities. Lots to do. Staff tries very hard but very limited English. Restaurant food delicious. Buffet not so great but. Plenty of variety. Wonderful beach.
Not for beer drinkers. One beer. Sometimes warm. Rooms a little dated. Great amenities. Lots to do. Staff tries very hard but very limited English. Restaurant food delicious. Buffet not so great but. Plenty of variety. Wonderful beach.
8
Michael
9 août 2024
·
A séjourné 8 nuits
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
Beach bungalow is only way to book this property! Amazing to be able to sit on porch at ocean and walk right onto beach. Caribbean water is great, very clear, snorkeling is good, very enjoyable swimming for all ages. No seaweed!!! Food needs improvements, buffets and sit down restaurants are average at best. Reservation restaurants were just dressed up buffet selections. Didn’t like the full self-service thing they have going on with buffet, I understand there is a lot of people but I spent more time getting my family drinks, tracking down napkins/utensils than I did eating. At least have tables turned around quickly. Seemed understaffed. Pools were too small for amount of people here. The set up with resort and it’s VIP/Super VIP was confusing and annoying so we just went anywhere we wanted, I’m fairly certain we sat in VIP area of entire stay. This place is very loud at night and blasts music until midnight at least. Didn’t like that there were no shade options outside of VIP areas on beach, people just huddle up around trees and put their towels on prime chairs to not be there the entire day. No shade at pools either. English is the least spoken language here, it’s a European resort chain, which took getting used to with questions. Traveled with spouse, 5yr old and infant. Overall the ocean bungalow room and convenience to everything made up for negatives. Many average/negative reviews for this place are accurate though FWIW. It’s like 7/10 resort that could better.
8
Elisabetta
21 juil. 2025
·
A séjourné 6 nuits
Esperienza positiva, il villaggio è molto bello, ci sono tantissimi servizi e attività da fare, da migliorare le prenotazioni dei ristoranti, sono praticamente sempre pieni ed è impossibile trovare un tavolo. La qualità del cibo ai ristoranti a buffet potrebbe essere migliore, darei come voto 6.5, poco più che sufficiente, anche i lettini al mattino bisogna correre per trovarli liberi alle 8 del mattino perché ci lasciano gli asciugamani sopra dalla notte, ma nel complesso il posto è molto bello e rilassante e non ci si annoia mai. Ci tornerei volentieri.
Esperienza positiva, il villaggio è molto bello, ci sono tantissimi servizi e attività da fare, da migliorare le prenotazioni dei ristoranti, sono praticamente sempre pieni ed è impossibile trovare un tavolo. La qualità del cibo ai ristoranti a buffet potrebbe essere migliore, darei come voto 6.5, poco più che sufficiente, anche i lettini al mattino bisogna correre per trovarli liberi alle 8 del mattino perché ci lasciano gli asciugamani sopra dalla notte, ma nel complesso il posto è molto bello e rilassante e non ci si annoia mai. Ci tornerei volentieri.
6
Simona
20 août 2025
·
A séjourné 6 nuits
It was an overall okay experience. The water is fabulous, crystal clear and warm. However, the sand beach is limited and therefore crowded and loud. There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos. Luckily enough we found the other buffet, la Roca, which has limited options but quiet. We discovered we could only book 3 restaurants for a 6 nights stay only when there and my husband got sick from something he ate during an excursion booked with the resort (1 more person got sick as well from the same trip). People are expecting tips even when not necessary. Staff is just on their own time and feels like you are not a priority, many times they had an attitude that wasn’t welcome!
It was an overall okay experience. The water is fabulous, crystal clear and warm. However, the sand beach is limited and therefore crowded and loud. There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos. Luckily enough we found the other buffet, la Roca, which has limited options but quiet. We discovered we could only book 3 restaurants for a 6 nights stay only when there and my husband got sick from something he ate during an excursion booked with the resort (1 more person got sick as well from the same trip). People are expecting tips even when not necessary. Staff is just on their own time and feels like you are not a priority, many times they had an attitude that wasn’t welcome!
10
Mabel
20 mai 2025
·
A séjourné 4 nuits
PERFECT LOCATION, LIKE THE BEACH, THE STAFF AND ROOMS. THE FOOD OPTION OK, BREASKFAST IS THE BEST OF THE FOOD OPTIONS
PERFECT LOCATION, LIKE THE BEACH, THE STAFF AND ROOMS. THE FOOD OPTION OK, BREASKFAST IS THE BEST OF THE FOOD OPTIONS
6
Kaity
27 août 2024
·
A séjourné 6 nuits
Le côté Beach est bien plus animé que le côté Palace qui n’en a que le nom.Le buffet s’est dégradé au fil de la semaine . Par contre,le site est beau et l’accesxà tous les restaurants est un plus même si les repas sont très moyens .
Le côté Beach est bien plus animé que le côté Palace qui n’en a que le nom.Le buffet s’est dégradé au fil de la semaine . Par contre,le site est beau et l’accesxà tous les restaurants est un plus même si les repas sont très moyens .
2
Jorge
27 juin 2024
·
A séjourné 5 nuits
Service is terrible. If you are allergic to bees dont book. Bees all over drinks, bars, beach, restaurants, etc. food quality in specially restaurants are below standards. Beverage are non existent. Wine taste like vinager, very short of alcoholic beverages. Funny that employees have preferences over clients during buffet hours. One time i have to wait for an omelette 30 minutes because i have three employees in the line in front of me, then no more eggs then wait for 15 minutes for the eggs to arrive. Everything is very disorganized. There is not leadership in the hotel. If You asked for a coffe, always no spoon, no napkins on the table. I will never come back. Total waste of money.
Service is terrible. If you are allergic to bees dont book. Bees all over drinks, bars, beach, restaurants, etc. food quality in specially restaurants are below standards. Beverage are non existent. Wine taste like vinager, very short of alcoholic beverages. Funny that employees have preferences over clients during buffet hours. One time i have to wait for an omelette 30 minutes because i have three employees in the line in front of me, then no more eggs then wait for 15 minutes for the eggs to arrive. Everything is very disorganized. There is not leadership in the hotel. If You asked for a coffe, always no spoon, no napkins on the table. I will never come back. Total waste of money.
10
Rahul
26 nov. 2023
·
A séjourné 3 nuits
Food buffets were excellent and we felt like there was variety each day. The pizzeria was an unexpected surprise, freshly baked in a hearth oven best I've had in years. Beaches and pools were enjoyable, especially the activities in the plaza, the infinity pool. Crepe bar was very good. Many activities all day. Friendly staff and guests. Weather was great. Family friendly. We used talixo from and to the airport. Would definitely return. This was our first all inclusive.
Food buffets were excellent and we felt like there was variety each day. The pizzeria was an unexpected surprise, freshly baked in a hearth oven best I've had in years. Beaches and pools were enjoyable, especially the activities in the plaza, the infinity pool. Crepe bar was very good. Many activities all day. Friendly staff and guests. Weather was great. Family friendly. We used talixo from and to the airport. Would definitely return. This was our first all inclusive.
6
carmen
15 mai 2025
·
A séjourné 3 nuits
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
The air-conditioning did not work in our room. Took us several times speaking w the front desk and multiple trips of walking back and forth to the reception area. Which indeed took away from our vacation for sure. The rooms were not very clean. Roach in our room. The dinning restaurants are limited and the food offered isn't very tasty. My family and I have been visiting this place for about 4 years and this time was very disappointing, I do not think we will be returning which is sad to us because this location was literally a piece of paradise when we first started visiting here years ago. Also the entertainment during the day/evening is not entertaining at all. Shout out to Randy in maintenance he was the only person to care enough to fix our air-conditioning situation. Thank you Randy!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Cédric
24 févr. 2022
·
A séjourné 9 nuits
Nous avions un bungalow qui est fort appréciable. Par contre la salle de bain est à revoir, assez vieillotte, et problème d'eau froide ou trop brulante
Nous avions un bungalow qui est fort appréciable. Par contre la salle de bain est à revoir, assez vieillotte, et problème d'eau froide ou trop brulante
6
Lora DiAnn
14 juin 2023
·
A séjourné 6 nuits
Having a bungalow right on the beach is super nice but the shower drains super slow because you are on sand and the air conditioning is severely lacking so it feels a little like camping but the location is worth it to the water. The food is honestly the worst I have had at any resort to date and surprisingly the buffet was significantly better than any of the restaurants we tried. It is also really annoying to have a VIP and SUPER VIP and sister resort only amenities. Just charge one price for everything and call it good. I was never asked once if I wanted a drink while around the pool or on the beach so you do save in tipping
Having a bungalow right on the beach is super nice but the shower drains super slow because you are on sand and the air conditioning is severely lacking so it feels a little like camping but the location is worth it to the water. The food is honestly the worst I have had at any resort to date and surprisingly the buffet was significantly better than any of the restaurants we tried. It is also really annoying to have a VIP and SUPER VIP and sister resort only amenities. Just charge one price for everything and call it good. I was never asked once if I wanted a drink while around the pool or on the beach so you do save in tipping
6
Lisa
14 juin 2023
·
A séjourné 7 nuits
I’ve been to many all inclusives and this one was very different in many negative ways. Here’s a list of things I wish I had known prior to booking: 1. Not all restaurants are included in your all inclusive package so you have to pay if you go. 2. You’re only allowed 3 dinner reservations in the restaurants per 7 day stay. Otherwise the buffets are your only dinner options. 3. The included alcohol and food is mediocre at best and this is coming from someone who isn’t a picky eater. 4. You have to pay $2/day in order to use the safe in your room. 5. Pools all close at 6:00pm. 6. No swim up bar. 7. There is no service on the beach or pools for drinks and food. 8. Resort is dated and room had small ants all over. 9. Very limited number of umbrellas by the pools so shade is scarce. 10. I was made to feel like a dirty pig by one of the housekeepers because the toilet in the bathroom by the shops didn’t flush when I tried so had to leave it. As I exited the stall, the maid was there and rudely said “we flush toilets here.” I told her it doesn’t flush so she went in there and said it was because of “too much toilet paper.” The kicker is I went back a few days later and tried the flush before using it and it didn’t work again so this is an ongoing problem in that bathroom. It’s completely unacceptable for an employee to make a paying guest feel bad for the resort’s plumbing issues. Will not be coming back to this resort again. I stayed in Iberostar next door in the
I’ve been to many all inclusives and this one was very different in many negative ways. Here’s a list of things I wish I had known prior to booking: 1. Not all restaurants are included in your all inclusive package so you have to pay if you go. 2. You’re only allowed 3 dinner reservations in the restaurants per 7 day stay. Otherwise the buffets are your only dinner options. 3. The included alcohol and food is mediocre at best and this is coming from someone who isn’t a picky eater. 4. You have to pay $2/day in order to use the safe in your room. 5. Pools all close at 6:00pm. 6. No swim up bar. 7. There is no service on the beach or pools for drinks and food. 8. Resort is dated and room had small ants all over. 9. Very limited number of umbrellas by the pools so shade is scarce. 10. I was made to feel like a dirty pig by one of the housekeepers because the toilet in the bathroom by the shops didn’t flush when I tried so had to leave it. As I exited the stall, the maid was there and rudely said “we flush toilets here.” I told her it doesn’t flush so she went in there and said it was because of “too much toilet paper.” The kicker is I went back a few days later and tried the flush before using it and it didn’t work again so this is an ongoing problem in that bathroom. It’s completely unacceptable for an employee to make a paying guest feel bad for the resort’s plumbing issues. Will not be coming back to this resort again. I stayed in Iberostar next door in the
4
irina
12 juin 2023
·
A séjourné 5 nuits
We arrived late in the evening, desk registrations stuff were very not friendly. We weren’t given tour of the property. Door key was not working and was not locking. For 4 people we got only 2 large towels. Food choices were limited, and tables weren’t cleaned on time for new guests. Access of “all inclusive resort” was very limited to 1/3 of it. Beach is very rocky and unsafe to walk on. Restrooms on the property very dirty and almost always clothed. Not English speaking friendly, communication mainly in Spanish.
We arrived late in the evening, desk registrations stuff were very not friendly. We weren’t given tour of the property. Door key was not working and was not locking. For 4 people we got only 2 large towels. Food choices were limited, and tables weren’t cleaned on time for new guests. Access of “all inclusive resort” was very limited to 1/3 of it. Beach is very rocky and unsafe to walk on. Restrooms on the property very dirty and almost always clothed. Not English speaking friendly, communication mainly in Spanish.
10
Glennys
8 juin 2023
·
A séjourné 3 nuits
The property beautiful, clean, good food staff friendly except front desk needs more training thank you for the cleaning staff and the the restaurant and buffet very friendly, great service. Only thing that I didn’t like people smoke everywhere should be a designated it place for smoking .
The property beautiful, clean, good food staff friendly except front desk needs more training thank you for the cleaning staff and the the restaurant and buffet very friendly, great service. Only thing that I didn’t like people smoke everywhere should be a designated it place for smoking .
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
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L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Count on Us (Wyndham).
- Le prix total affiché pour les séjours du 24 décembre inclut le tarif spécial du repas obligatoire du réveillon de Noël.
- Le prix total affiché pour les séjours du 31 décembre inclut le tarif spécial du repas obligatoire du réveillon du Jour de l'An.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
Équipements populaires
Général
Sauna
Salon
Serviettes
Club pour enfants
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Upper Floors (Stairs Only)
Walkway to Water
Water Dispenser
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Spa
Wheelchairs Available (on site)
Services
Centre d'affaires
Personnel multilingue
Salles de réunion
Blanchisserie
Consigne à bagage
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Activités
Piscine
Jardin
Planche à voile
Discothèques
Billard
Équitation
Aire de jeux
Courts de tennis (extérieurs)
Kayak
Bateau à moteur sur place
Équipements sportifs
Arcade/Game Room
Evening Entertainment
Full-Service Spa
Health Club
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Tennis Courts (on site)
Terrasse
Parking
Airport Transportation (surcharge)
Parking (Self) (free)
Connexion Internet
Wi-fi gratuit