Iberostar Grand Hotel Bávaro
674 US$
/ noche
Promedio para octubre
Precios para Iberostar Grand Hotel Bávaro
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674 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Iberostar Grand Hotel Bávaro, los precios por noche son de 447 US$ de media en el mes más barato (agosto) y de 1058 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 937 US$ |
| febrero | 1058 US$ |
| marzo | 830 US$ |
| abril | 648 US$ |
| mayo | 531 US$ |
| junio | 469 US$ |
| julio | 471 US$ |
| agosto | 447 US$ |
| septiembre | 452 US$ |
| octubre | 674 US$ |
| noviembre | 582 US$ |
| diciembre | 675 US$ |
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F
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oct · 674 US$
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Más caro: febrero (aprox. 1058 US$)
Más barato: agosto (aprox. 447 US$)
Acerca de esta propiedad
Lujoso complejo solo para adultos con playa privada, spa, 20 restaurantes y vistas impresionantes en Punta Cana.
Ubicación
JOIA Bávaro by Iberostar - Adults Only - All Inclusive se encuentra en el barrio Bávaro de Punta Cana, cerca del aeropuerto y en una playa privada. Si buscas unas vacaciones activas, no te pierdas Campo de golf Iberostar y, si quieres sumergirte en la naturaleza, nada como Playa Macao o Playa Bávaro. También merece la pena acercarse a Playa Cabeza de Toro. Tendrás oportunidad de disfrutar del agua realizando un sinfín de actividades (por ejemplo, submarinismo), pero también podrás vivir grandes aventuras practicando el ecoturismo en las inmediaciones.
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Ubicación
Carretera Arena Gorda, Bávaro, Punta Cana, República Dominicana
Opciones de habitación
5
Suite (Butler, Swim Out)
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 2
355 ft²
Vista a la piscinaBalcónAire acondicionadoCaja de seguridadBaño privado
5
Ocean View Butler Suite
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
355 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadBaño privado
4
Last Room Available Single Use
Detalles de la oferta
2 Camas Dobles
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
5
Accessible Suite
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Ocean Front Butler Suite Single Use
Detalles de la oferta
1 Cama Individual
570 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadBaño privado
4
Suite Promo Single Use
Detalles de la oferta
1 Cama Individual
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
5
1 Cama Doble Grande
1 Sofá Cama
Capacidad: 2
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Ocean Front Butler Suite
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
570 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadBaño privado
5
Accessible Suite Single Use
Detalles de la oferta
1 Cama Individual
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
5
LAKE VIEW SUITE
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
355 ft²
Vista al lagoBalcónAire acondicionadoCaja de seguridadBaño privado
4
Near Beach Butler Suite Single Use
Detalles de la oferta
1 Cama Individual
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
5
Suite UNA CAMA
Detalles de la oferta
1 Cama Individual
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
6
Upper Floor Suite Single Use
Detalles de la oferta
1 Cama Individual
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Last Room Available - LRA
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
6
Upper Floor Suite
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
5
Swim Out Butler Suite Single Use
Detalles de la oferta
1 Cama Individual
355 ft²
Vista a la piscinaBalcónAire acondicionadoCaja de seguridadBaño privado
4
Near Beach Butler Suite
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Ocean View Butler Suite Single Use
Detalles de la oferta
1 Cama Individual
355 ft²
Vista al marBalcónAire acondicionadoCaja de seguridadBaño privado
4
Suite Promo
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
355 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
Reseñas de los huéspedes sobre Iberostar Grand Hotel Bávaro
9
Genial
Basado en 49 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
75%
Familia
11%
Grupo
8%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En JOIA Bavaro by Iberostar - Solo para adultos con todo incluido, los viajeros destacan el personal amable, los mayordomos atentos y unas instalaciones impecables y bien mantenidas; las opiniones sobre la comida y la playa son variadas, con la presencia ocasional de algas y algunas experiencias limitadas o inconsistentes en los restaurantes.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En JOIA Bavaro by Iberostar - Solo para adultos con todo incluido, los viajeros destacan el personal amable, los mayordomos atentos y unas instalaciones impecables y bien mantenidas; las opiniones sobre la comida y la playa son variadas, con la presencia ocasional de algas y algunas experiencias limitadas o inconsistentes en los restaurantes.
Las habitaciones suelen ser espaciosas y cómodas, y muchos elogian las suites con acceso directo a la piscina, aunque algunos han mencionado una decoración desactualizada, ruido en ciertas áreas o pequeñas incidencias de mantenimiento. Las instalaciones destacan: piscinas, spa, gimnasio y campos de golf y tenis en el lugar reciben numerosos elogios, aunque ocasionalmente se han reportado cierres, escasez de sombrillas o limitaciones en el gimnasio. El servicio se elogia ampliamente, pero varios huéspedes no apreciaron las insistentes ofertas de membresía y los retrasos ocasionales; en general, se puede esperar una estancia relajante y pulida solo para adultos con excelentes comodidades.
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Instalaciones
Las piscinas, el spa, el gimnasio y los campos de golf y tenis en el lugar reciben elogios frecuentes; la propiedad es fácil de recorrer. Algunos huéspedes han notado cierres ocasionales durante las renovaciones, escasez de sombrillas o tumbonas, y un gimnasio que se siente básico.
Reseñas de huéspedes relacionadas
10
Lesley
16 jul 2023
·
Se alojó 5 noches
loved beach and pools; didn't like seaweed which was beyond your control. You should inform guests that the gym equipment is on both the 3d and 4th floors. I spent awhile trying to find the eliptical machine. Our concierge Darlyn was excellent. You should inform guests that entrance into the Dominican Republic requires an e-ticket which can be completed 2-3 days prior to flying to the DR
loved beach and pools; didn't like seaweed which was beyond your control. You should inform guests that the gym equipment is on both the 3d and 4th floors. I spent awhile trying to find the eliptical machine. Our concierge Darlyn was excellent. You should inform guests that entrance into the Dominican Republic requires an e-ticket which can be completed 2-3 days prior to flying to the DR
8
Terrance Lionel
28 sept 2025
·
Se alojó 5 noches
Great spa day and very nice pool area
Great spa day and very nice pool area
6
Lauren
17 abr 2023
·
Se alojó 4 noches
I stayed here for 4 days with my boyfriend from Monday through Friday. We were impressed with the cleanliness of the resort and the service. As other reviews have mentioned, we felt that the food was below average for a ‘5-star resort.’ Additionally, the gym offered at the resort was subpar and would benefit from adding at least one treadmill or item of cardio equipment.
I stayed here for 4 days with my boyfriend from Monday through Friday. We were impressed with the cleanliness of the resort and the service. As other reviews have mentioned, we felt that the food was below average for a ‘5-star resort.’ Additionally, the gym offered at the resort was subpar and would benefit from adding at least one treadmill or item of cardio equipment.
6
Travis
9 sept 2023
·
Se alojó 3 noches
Good: - The hotel grounds are very pretty, especially at night. - The food was good, we especially liked the buffets. - The pool, swim-up bar, and cabanas were nice and relaxing. - Housekeeping was top-notch, came twice a day and left us "towel sculptures" with flowers No-so-good: - The beach was full of algae and there were no aquatic activities available other than paid excursions - The theater, main bar (inside the ship), and lagoon were all closed for renovations - The dinner buffet was only open 1 night - The evening entertainment was mostly just musicians - Our "butler service" was pretty mediocre (unable to make us dinner reservations, brought us wine without a bottle opener, etc.) Bad: Upon check-in, the hotel staff scheduled us for a "special welcome breakfast" and "free massage". The "special welcome breakfast" was actually the usual breakfast buffet but accompanied by a hotel salesperson who gave you some sales pitch over breakfast! Fortunately we suspected something like this was coming and asked if we could skip the "welcome breakfast". This made the hotel staff look at each other nervously, say "well we can't give you the free massage if you don't do this", but eventually let us go. Then the same hotel staff who was overly friendly at check-in wouldn't even say hi after that. This kind of devious sales BS at a supposed "all-inclusive" resort is unacceptable!
Good: - The hotel grounds are very pretty, especially at night. - The food was good, we especially liked the buffets. - The pool, swim-up bar, and cabanas were nice and relaxing. - Housekeeping was top-notch, came twice a day and left us "towel sculptures" with flowers No-so-good: - The beach was full of algae and there were no aquatic activities available other than paid excursions - The theater, main bar (inside the ship), and lagoon were all closed for renovations - The dinner buffet was only open 1 night - The evening entertainment was mostly just musicians - Our "butler service" was pretty mediocre (unable to make us dinner reservations, brought us wine without a bottle opener, etc.) Bad: Upon check-in, the hotel staff scheduled us for a "special welcome breakfast" and "free massage". The "special welcome breakfast" was actually the usual breakfast buffet but accompanied by a hotel salesperson who gave you some sales pitch over breakfast! Fortunately we suspected something like this was coming and asked if we could skip the "welcome breakfast". This made the hotel staff look at each other nervously, say "well we can't give you the free massage if you don't do this", but eventually let us go. Then the same hotel staff who was overly friendly at check-in wouldn't even say hi after that. This kind of devious sales BS at a supposed "all-inclusive" resort is unacceptable!
10
Alina Milagros
14 jun 2025
·
Se alojó 4 noches
Employees were extremely friendly they would go out of the way to make you feel comfortable the place is beautiful the beach not so good lots of seaweed could not use the beach if there’s something negative to say is that the need more pool umbrellas and chair not enough
Employees were extremely friendly they would go out of the way to make you feel comfortable the place is beautiful the beach not so good lots of seaweed could not use the beach if there’s something negative to say is that the need more pool umbrellas and chair not enough
10
Ahmed
5 oct 2025
·
Se alojó 7 noches
Didn't use the Spa. The pool, the wat it's setup, and the bar in it, are all amazing though.
Didn't use the Spa. The pool, the wat it's setup, and the bar in it, are all amazing though.
8
John
19 jul 2023
·
Se alojó 3 noches
The hotel is very well maintained and has a nice setup and a lot to offer. Super clean, nice rooms, great pools. Staff is very friendly. The downside, the beach was not swimmable and was empty because of the seaweed. Limited restaurant options as well. Saturday there were only 2 restaurants open at night minus the buffet and they were both fully booked. Nobody told us to book ahead of time when we arrived. Being that we drink a decent amount of alcohol and ate a lot the value for what we got between food, drink, service, amenities, etc was worth it. One really cool thing is that this hotel is part of a community of 5 and they have free transfers to their other properties that have a club, casino, drinks, etc all included. Club was fun.
The hotel is very well maintained and has a nice setup and a lot to offer. Super clean, nice rooms, great pools. Staff is very friendly. The downside, the beach was not swimmable and was empty because of the seaweed. Limited restaurant options as well. Saturday there were only 2 restaurants open at night minus the buffet and they were both fully booked. Nobody told us to book ahead of time when we arrived. Being that we drink a decent amount of alcohol and ate a lot the value for what we got between food, drink, service, amenities, etc was worth it. One really cool thing is that this hotel is part of a community of 5 and they have free transfers to their other properties that have a club, casino, drinks, etc all included. Club was fun.
10
Torsten
8 abr 2025
·
Se alojó 5 noches
Very great Hotel. I did not get a upgrade. Pool need som maintenance. Otherwise everything was in great condition
Very great Hotel. I did not get a upgrade. Pool need som maintenance. Otherwise everything was in great condition
8
Lu
21 nov 2025
·
Se alojó 6 noches
Overall a Good Stay, but Service Needs Improvement We spent six nights here on our first trip to the Caribbean and the D.R. The resort itself is great: modern fitness centre, clean beaches, good restaurant variety, plus a nice golf course and tennis courts (special thanks to Coach Jose). Housekeeping, spa staff, and bartender Tomas were consistently excellent. However, service was inconsistent. Only about 40% of staff were genuinely friendly, while others showed little hospitality, with eye-rolling more common than expected. Customer-service training is needed, especially for reception, restaurant, and Star Café teams. Specific Issues: • Concierge: Pushed us into a “10–15 min presentation” that turned out to be a 90-minute membership sales session, with misleading promises about free golf and spa services. • Rum Tasting: Interesting, but the rums were not as rare as suggested—better to buy at the airport. • Check-Out: Took 20 minutes to split a cellar bill, and the receptionist (Garcia) was openly dismissive despite our prior request to separate charges. Great facilities, but service quality needs significant improvement.
Overall a Good Stay, but Service Needs Improvement We spent six nights here on our first trip to the Caribbean and the D.R. The resort itself is great: modern fitness centre, clean beaches, good restaurant variety, plus a nice golf course and tennis courts (special thanks to Coach Jose). Housekeeping, spa staff, and bartender Tomas were consistently excellent. However, service was inconsistent. Only about 40% of staff were genuinely friendly, while others showed little hospitality, with eye-rolling more common than expected. Customer-service training is needed, especially for reception, restaurant, and Star Café teams. Specific Issues: • Concierge: Pushed us into a “10–15 min presentation” that turned out to be a 90-minute membership sales session, with misleading promises about free golf and spa services. • Rum Tasting: Interesting, but the rums were not as rare as suggested—better to buy at the airport. • Check-Out: Took 20 minutes to split a cellar bill, and the receptionist (Garcia) was openly dismissive despite our prior request to separate charges. Great facilities, but service quality needs significant improvement.
6
anita
27 abr 2023
·
Se alojó 4 noches
Quiet place. Rooms were large and clean. Had activities but you had to search for them. People reserved pool and beach chairs and although we were told no shows after two hours would have their stuff removed….never happened! I think we overtipped and often didn’t see same butler return. Breakfast was really good….omelettes not great. Lunches had issue with chicken and burgers being uncooked. Buffet was ok. Japanese was best dinner. Gourmet was not good
Quiet place. Rooms were large and clean. Had activities but you had to search for them. People reserved pool and beach chairs and although we were told no shows after two hours would have their stuff removed….never happened! I think we overtipped and often didn’t see same butler return. Breakfast was really good….omelettes not great. Lunches had issue with chicken and burgers being uncooked. Buffet was ok. Japanese was best dinner. Gourmet was not good
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Limpieza
Las opiniones suelen describir la propiedad y las habitaciones como muy limpias y bien mantenidas. Algunos reportaron problemas como la presencia de plagas en los restaurantes y problemas ocasionales de moho o limpieza en los baños.
Reseñas de huéspedes relacionadas
4
KIRTSIRI
16 ene 2024
·
Se alojó 5 noches
Food is not good. Very poor quality. Bathroom was dirty.
Food is not good. Very poor quality. Bathroom was dirty.
4
Eduardo
30 sept 2025
·
Se alojó 8 noches
Extremely low quality meet. Roaches all over
Extremely low quality meet. Roaches all over
10
David W
11 jul 2023
·
Se alojó 8 noches
Staff were amazing. Didn't like the seaweed on the beach and had a bad experience in the Japanese restaurant with coackroaches visible on floor and table area.
Staff were amazing. Didn't like the seaweed on the beach and had a bad experience in the Japanese restaurant with coackroaches visible on floor and table area.
8
Simone
14 oct 2024
·
Se alojó 5 noches
The room had a strong smell of mold
The room had a strong smell of mold
10
Diego
3 ago 2023
·
Se alojó 7 noches
The hotel in all the areas was super clean, excellent service and all the staff was super friendly. EVERYTHING was included, this was my second time and definitely will be a third one. AAA .
The hotel in all the areas was super clean, excellent service and all the staff was super friendly. EVERYTHING was included, this was my second time and definitely will be a third one. AAA .
8
Jennifer
13 nov 2024
·
Se alojó 4 noches
Amazing grounds and breathtaking views. Rooms are just as beautiful as the landscaping, maintenance and housekeeping were a plenty keeping things clean and tidy. Most of the staff were very friendly and helpful, some a bit inexperienced. Requests for simple items took some time to receive or were forgotten. Nothing horrendous or superior just adequate service. Swim out room was very convenient and a pleasure to have especially on a on and off rainy day, but placement near the access road was a bit noisy. Always an activity to keep busy with during the day or evening, and overall well worth the cost for an all inclusive vacation.
Amazing grounds and breathtaking views. Rooms are just as beautiful as the landscaping, maintenance and housekeeping were a plenty keeping things clean and tidy. Most of the staff were very friendly and helpful, some a bit inexperienced. Requests for simple items took some time to receive or were forgotten. Nothing horrendous or superior just adequate service. Swim out room was very convenient and a pleasure to have especially on a on and off rainy day, but placement near the access road was a bit noisy. Always an activity to keep busy with during the day or evening, and overall well worth the cost for an all inclusive vacation.
10
Shawn
23 nov 2025
·
Se alojó 7 noches
Immaculate, well maintained property. Excellent service by all staff especially our butler Armando and the pool bar staff (Tobias and others). Excellent food!
Immaculate, well maintained property. Excellent service by all staff especially our butler Armando and the pool bar staff (Tobias and others). Excellent food!
10
CARLOS
21 jul 2025
·
Se alojó 4 noches
The staff was friendly. The rooms, restaurants and hotel in general was super clean. The food was very good at the buffets and specialized restaurants. I stayed at Bavaro beach hotels almost every year for the last 10 years and so far, this was the best.
The staff was friendly. The rooms, restaurants and hotel in general was super clean. The food was very good at the buffets and specialized restaurants. I stayed at Bavaro beach hotels almost every year for the last 10 years and so far, this was the best.
10
Lance Alan
18 nov 2024
·
Se alojó 7 noches
Staff was top notch, always cheerful and eager to help. Food options were excellent and always seem to be fresh and plentiful. Pool & beach areas were super clean and easy to navigate, plenty of space, we never didn't have a spot to tan. A fabulous place to vacation, already planning a future trip.
Staff was top notch, always cheerful and eager to help. Food options were excellent and always seem to be fresh and plentiful. Pool & beach areas were super clean and easy to navigate, plenty of space, we never didn't have a spot to tan. A fabulous place to vacation, already planning a future trip.
4
Tatiane
5 jul 2025
·
Se alojó 5 noches
PRAIA: Estive no hotel na primeira semana de julho/25 e foi impossível entrar no mar. Muito muito muito sargaço… em uma quantidade que eu nunca havia visto antes. Eram montanhas e montanhas de sargaço, que impediam o acesso ao mar e até mesmo a permanência na praia, por conta do odor fétido. A água estava horrível, marrom. O hotel passava o dia tentando retirar o sargaço que se acumulava na areia, mas era impossível, mesmo usando tratores… O volume era descomunal. Diante disso, para entrar no mar, tivemos que fazer um passeio até a Ilha Saona. RESTAURANTES: a comida é variada e saborosa; os restaurantes são, em geral, ótimos. Os melhores são o francês e o dominicano. Tive um contratempo durante o almoço no Bella Vista: ao pegar a sobremesa no Buffet, me deparei com um grande RATO correndo no chão. Obviamente, me assustei, gritei… e os funcionários do hotel foram, inicialmente, extremamente solícitos. Ofereceram-me um upgrade de acomodação, como forma de reparação pelo transtorno. Todavia, no dia seguinte, quando fui cobrar o upgrade, disseram que eu tinha entendido errado… e que a tal compensação seria apenas uma decoração romântica com champanhe no meu próprio quarto. ATENDIMENTO: de um modo geral, os atendentes são atenciosos e educados. Entretanto, se você não estiver disposto a dar gorjeta em dólar a absolutamente cada bebida pedida ou a cada serviço solicitado, saiba que será tratado de forma diferenciada… e ficará sempre em segundo plano. PISCINA: existe a “máfia” d
PRAIA: Estive no hotel na primeira semana de julho/25 e foi impossível entrar no mar. Muito muito muito sargaço… em uma quantidade que eu nunca havia visto antes. Eram montanhas e montanhas de sargaço, que impediam o acesso ao mar e até mesmo a permanência na praia, por conta do odor fétido. A água estava horrível, marrom. O hotel passava o dia tentando retirar o sargaço que se acumulava na areia, mas era impossível, mesmo usando tratores… O volume era descomunal. Diante disso, para entrar no mar, tivemos que fazer um passeio até a Ilha Saona. RESTAURANTES: a comida é variada e saborosa; os restaurantes são, em geral, ótimos. Os melhores são o francês e o dominicano. Tive um contratempo durante o almoço no Bella Vista: ao pegar a sobremesa no Buffet, me deparei com um grande RATO correndo no chão. Obviamente, me assustei, gritei… e os funcionários do hotel foram, inicialmente, extremamente solícitos. Ofereceram-me um upgrade de acomodação, como forma de reparação pelo transtorno. Todavia, no dia seguinte, quando fui cobrar o upgrade, disseram que eu tinha entendido errado… e que a tal compensação seria apenas uma decoração romântica com champanhe no meu próprio quarto. ATENDIMENTO: de um modo geral, os atendentes são atenciosos e educados. Entretanto, se você não estiver disposto a dar gorjeta em dólar a absolutamente cada bebida pedida ou a cada serviço solicitado, saiba que será tratado de forma diferenciada… e ficará sempre em segundo plano. PISCINA: existe a “máfia” d
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Habitaciones
Habitaciones cómodas, con muchos huéspedes disfrutando de las suites con acceso directo a la piscina y las prácticas llaves de pulsera. Algunos mencionan una decoración anticuada, pequeños problemas de mantenimiento (por ejemplo, bañeras de hidromasaje, estores de privacidad) o ruido dependiendo de la ubicación.
Reseñas de huéspedes relacionadas
8
Bruce Victor
10 jun 2025
·
Se alojó 4 noches
The property was visually beautiful. The beach was loaded with seaweed, not their fault. The rooms are dated.
The property was visually beautiful. The beach was loaded with seaweed, not their fault. The rooms are dated.
10
Joseph
10 abr 2024
·
Se alojó 4 noches
The resort is beautiful, great food and amenities for the money you spend. Room service was awesome. Will be back for sure!
The resort is beautiful, great food and amenities for the money you spend. Room service was awesome. Will be back for sure!
10
Ana Maria
16 jul 2022
·
Se alojó 3 noches
Amazing hotel in every way! Swim out suites are amazing, the service is superb, everything was perfect! I will come back for sure!
Amazing hotel in every way! Swim out suites are amazing, the service is superb, everything was perfect! I will come back for sure!
10
Julie
4 oct 2024
·
Se alojó 4 noches
The room key system was excellent. It’s worn on the wrist, so there’s no need to carry it around. The staff are all very friendly, and the food was very good.
The room key system was excellent. It’s worn on the wrist, so there’s no need to carry it around. The staff are all very friendly, and the food was very good.
8
Jorge Alberto Rojas
20 jul 2024
·
Se alojó 4 noches
Service overall was good, our Butler Danilo was very attentive and very kind. Most of staff was great, with a couple of exceptions that while they don’t outweight the kindness if the rest ot the crew, really left a bad impression. Facility was beautiful although rooms felt a bit outdated and it would have been nice to see the outside canals next to the boat filled with water (renovation work is being done currently). Food was great, and drinks were good. Beach was full of seaweed, which was a bummer.
Service overall was good, our Butler Danilo was very attentive and very kind. Most of staff was great, with a couple of exceptions that while they don’t outweight the kindness if the rest ot the crew, really left a bad impression. Facility was beautiful although rooms felt a bit outdated and it would have been nice to see the outside canals next to the boat filled with water (renovation work is being done currently). Food was great, and drinks were good. Beach was full of seaweed, which was a bummer.
8
Luis
31 may 2025
·
Se alojó 4 noches
Picked a Swim Out w Butler. Everything nice until the morning when we found out we were next to the loading ramp, had to move due to unbearable noise. The app for texting the butler is worthless had to use wassap w them. Butler svc adds no value, you can do what they do for you, all they do is relay everything to others and do not get things done faster (1 buttler per floor). Now, the rooms were nice, facilities clean, quiet, no kids, no regueton. Shows were nice and staff was friendly. Food and drinks were good. I would recommend it for a peaceful retreat. 4 nights was enough. Must go to Coco Bongo in the Gold Members section (eat before)
Picked a Swim Out w Butler. Everything nice until the morning when we found out we were next to the loading ramp, had to move due to unbearable noise. The app for texting the butler is worthless had to use wassap w them. Butler svc adds no value, you can do what they do for you, all they do is relay everything to others and do not get things done faster (1 buttler per floor). Now, the rooms were nice, facilities clean, quiet, no kids, no regueton. Shows were nice and staff was friendly. Food and drinks were good. I would recommend it for a peaceful retreat. 4 nights was enough. Must go to Coco Bongo in the Gold Members section (eat before)
8
Irina
28 abr 2023
·
Se alojó 6 noches
Pro: rooms, beautiful resort, clean Cons:food is average, entertainment is repetitive. Same songs every night. Shows were mostly good though, above average.
Pro: rooms, beautiful resort, clean Cons:food is average, entertainment is repetitive. Same songs every night. Shows were mostly good though, above average.
6
Vincent
28 ago 2023
·
Se alojó 4 noches
Overall, average. Not exceptional. Rooms small, air conditioning in spa didn’t work. Food was good not amazing. Many things closed on nights they should have been open. Robert my butler was not attentive. Didn’t do any of the things advertised as butler services.
Overall, average. Not exceptional. Rooms small, air conditioning in spa didn’t work. Food was good not amazing. Many things closed on nights they should have been open. Robert my butler was not attentive. Didn’t do any of the things advertised as butler services.
6
Diane Renae
24 jun 2025
·
Se alojó 4 noches
Our two butlers Armando and Houston were wonderful. There was valuable information. we did not receive such as what happens if we mistakenly left our safe open and don’t use the tapwater to brush your teeth lol. We really did have attentive service from the butlers and overall from the staff. It was excellent. The food was adequate, but not spectacular. It says something when the best thing at the resort, food, wise, was the ice cream in the buffet and the welcome drink We had problems with our jetted tub and had to request repairs three times. Also, be aware that the shades that come down to protect your privacy. Do nothing when it’s night time and you have lights on in the bathroom. You’re actually giving a show to anyone nearby Would I come here again? Yes, as everyone was friendly, but I would probably choose another resort for issues like having more restaurants open every night and fewer issues with some of the basics. May I say a big thank you to Armando for the birthday banner, champagne, cake, and big huge smile to help me celebrate my day. He went above and beyond!
Our two butlers Armando and Houston were wonderful. There was valuable information. we did not receive such as what happens if we mistakenly left our safe open and don’t use the tapwater to brush your teeth lol. We really did have attentive service from the butlers and overall from the staff. It was excellent. The food was adequate, but not spectacular. It says something when the best thing at the resort, food, wise, was the ice cream in the buffet and the welcome drink We had problems with our jetted tub and had to request repairs three times. Also, be aware that the shades that come down to protect your privacy. Do nothing when it’s night time and you have lights on in the bathroom. You’re actually giving a show to anyone nearby Would I come here again? Yes, as everyone was friendly, but I would probably choose another resort for issues like having more restaurants open every night and fewer issues with some of the basics. May I say a big thank you to Armando for the birthday banner, champagne, cake, and big huge smile to help me celebrate my day. He went above and beyond!
10
Diana Milena
11 jul 2025
·
Se alojó 5 noches
The place overall is very nice. They take pride in maintaining the grounds and property. You have to keep in mind the salty air will corrode some items around the property. But the staff was painting, cleaning and landscaping the entire time we were here. It’s a very beautiful place and we would return. The service was amazing also. The staff was very helpful, happy, and accommodating. We had a swim out suite and was a great choice, especially during the seaweed season. It was also cool in the first floor versus some of the higher floors. Our butlers Reynaldo and Cofe were great! Super responsive and helped my husband planned many surprises for my birthday. We planned to make sure we tried the Buffett for breakfast and some lunches but a different restaurant for dinner every night. The food was really good and the service nothing but excellent. We visited the coral lab and the garden (zona ecológica) and got to see some peacocks and the plants there. Also used the tennis court and the attendant was super nice! The landscape was also beautiful and well kept. We 100% recommend if you want great service and amenities. It is also calm and peaceful since it is adults only.
The place overall is very nice. They take pride in maintaining the grounds and property. You have to keep in mind the salty air will corrode some items around the property. But the staff was painting, cleaning and landscaping the entire time we were here. It’s a very beautiful place and we would return. The service was amazing also. The staff was very helpful, happy, and accommodating. We had a swim out suite and was a great choice, especially during the seaweed season. It was also cool in the first floor versus some of the higher floors. Our butlers Reynaldo and Cofe were great! Super responsive and helped my husband planned many surprises for my birthday. We planned to make sure we tried the Buffett for breakfast and some lunches but a different restaurant for dinner every night. The food was really good and the service nothing but excellent. We visited the coral lab and the garden (zona ecológica) and got to see some peacocks and the plants there. Also used the tennis court and the attendant was super nice! The landscape was also beautiful and well kept. We 100% recommend if you want great service and amenities. It is also calm and peaceful since it is adults only.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal y los mayordomos son descritos frecuentemente como cálidos, atentos y proactivos. Las quejas recurrentes incluyen las insistentes ofertas de membresía o tiempo compartido y el servicio ocasionalmente lento o inconsistente en la recepción o la conserjería.
Reseñas de huéspedes relacionadas
10
Stephen Michael
24 may 2025
·
Se alojó 5 noches
Everything here is amazing. Food is pretty good for an all inclusive. Staff is super friendly. Only complaint is they try to get you a “Free couples massage” but they didn’t tell me they were taking us to the golf course office to give us a 90 minute sales pitch for a timeshare. Manager dismissed us very quickly when we told him we were not aware or interested. The concierge wanted a commission, simple as that. Everything else was great so we overlooked it but beware!
Everything here is amazing. Food is pretty good for an all inclusive. Staff is super friendly. Only complaint is they try to get you a “Free couples massage” but they didn’t tell me they were taking us to the golf course office to give us a 90 minute sales pitch for a timeshare. Manager dismissed us very quickly when we told him we were not aware or interested. The concierge wanted a commission, simple as that. Everything else was great so we overlooked it but beware!
6
Travis
9 sept 2023
·
Se alojó 3 noches
Good: - The hotel grounds are very pretty, especially at night. - The food was good, we especially liked the buffets. - The pool, swim-up bar, and cabanas were nice and relaxing. - Housekeeping was top-notch, came twice a day and left us "towel sculptures" with flowers No-so-good: - The beach was full of algae and there were no aquatic activities available other than paid excursions - The theater, main bar (inside the ship), and lagoon were all closed for renovations - The dinner buffet was only open 1 night - The evening entertainment was mostly just musicians - Our "butler service" was pretty mediocre (unable to make us dinner reservations, brought us wine without a bottle opener, etc.) Bad: Upon check-in, the hotel staff scheduled us for a "special welcome breakfast" and "free massage". The "special welcome breakfast" was actually the usual breakfast buffet but accompanied by a hotel salesperson who gave you some sales pitch over breakfast! Fortunately we suspected something like this was coming and asked if we could skip the "welcome breakfast". This made the hotel staff look at each other nervously, say "well we can't give you the free massage if you don't do this", but eventually let us go. Then the same hotel staff who was overly friendly at check-in wouldn't even say hi after that. This kind of devious sales BS at a supposed "all-inclusive" resort is unacceptable!
Good: - The hotel grounds are very pretty, especially at night. - The food was good, we especially liked the buffets. - The pool, swim-up bar, and cabanas were nice and relaxing. - Housekeeping was top-notch, came twice a day and left us "towel sculptures" with flowers No-so-good: - The beach was full of algae and there were no aquatic activities available other than paid excursions - The theater, main bar (inside the ship), and lagoon were all closed for renovations - The dinner buffet was only open 1 night - The evening entertainment was mostly just musicians - Our "butler service" was pretty mediocre (unable to make us dinner reservations, brought us wine without a bottle opener, etc.) Bad: Upon check-in, the hotel staff scheduled us for a "special welcome breakfast" and "free massage". The "special welcome breakfast" was actually the usual breakfast buffet but accompanied by a hotel salesperson who gave you some sales pitch over breakfast! Fortunately we suspected something like this was coming and asked if we could skip the "welcome breakfast". This made the hotel staff look at each other nervously, say "well we can't give you the free massage if you don't do this", but eventually let us go. Then the same hotel staff who was overly friendly at check-in wouldn't even say hi after that. This kind of devious sales BS at a supposed "all-inclusive" resort is unacceptable!
6
Kambiz Afshar
10 feb 2025
·
Se alojó 5 noches
Our check in took over 2 hours
Our check in took over 2 hours
8
Lu
21 nov 2025
·
Se alojó 6 noches
Overall a Good Stay, but Service Needs Improvement We spent six nights here on our first trip to the Caribbean and the D.R. The resort itself is great: modern fitness centre, clean beaches, good restaurant variety, plus a nice golf course and tennis courts (special thanks to Coach Jose). Housekeeping, spa staff, and bartender Tomas were consistently excellent. However, service was inconsistent. Only about 40% of staff were genuinely friendly, while others showed little hospitality, with eye-rolling more common than expected. Customer-service training is needed, especially for reception, restaurant, and Star Café teams. Specific Issues: • Concierge: Pushed us into a “10–15 min presentation” that turned out to be a 90-minute membership sales session, with misleading promises about free golf and spa services. • Rum Tasting: Interesting, but the rums were not as rare as suggested—better to buy at the airport. • Check-Out: Took 20 minutes to split a cellar bill, and the receptionist (Garcia) was openly dismissive despite our prior request to separate charges. Great facilities, but service quality needs significant improvement.
Overall a Good Stay, but Service Needs Improvement We spent six nights here on our first trip to the Caribbean and the D.R. The resort itself is great: modern fitness centre, clean beaches, good restaurant variety, plus a nice golf course and tennis courts (special thanks to Coach Jose). Housekeeping, spa staff, and bartender Tomas were consistently excellent. However, service was inconsistent. Only about 40% of staff were genuinely friendly, while others showed little hospitality, with eye-rolling more common than expected. Customer-service training is needed, especially for reception, restaurant, and Star Café teams. Specific Issues: • Concierge: Pushed us into a “10–15 min presentation” that turned out to be a 90-minute membership sales session, with misleading promises about free golf and spa services. • Rum Tasting: Interesting, but the rums were not as rare as suggested—better to buy at the airport. • Check-Out: Took 20 minutes to split a cellar bill, and the receptionist (Garcia) was openly dismissive despite our prior request to separate charges. Great facilities, but service quality needs significant improvement.
10
Shawn
23 nov 2025
·
Se alojó 7 noches
Immaculate, well maintained property. Excellent service by all staff especially our butler Armando and the pool bar staff (Tobias and others). Excellent food!
Immaculate, well maintained property. Excellent service by all staff especially our butler Armando and the pool bar staff (Tobias and others). Excellent food!
6
Renata
8 jul 2024
·
Se alojó 3 noches
Hotel was okay, not sure I would consider a 5 star hotel. I got the butler tier room and it was not worth it. There are too many rooms for one butler. All they can do is book one restaurant, which is the Japanese for hibachi, otherwise you are on your own. I would not consider a butler service. The staff is kind of sort of friendly but not too much. The felt as sometimes they hardly smile at all. The room service does not have a good variety. The restaurants are okay, some are good. Again, not sure I would call this hotel a 5 star, I frankly think I paid too much expecting something more exclusive.
Hotel was okay, not sure I would consider a 5 star hotel. I got the butler tier room and it was not worth it. There are too many rooms for one butler. All they can do is book one restaurant, which is the Japanese for hibachi, otherwise you are on your own. I would not consider a butler service. The staff is kind of sort of friendly but not too much. The felt as sometimes they hardly smile at all. The room service does not have a good variety. The restaurants are okay, some are good. Again, not sure I would call this hotel a 5 star, I frankly think I paid too much expecting something more exclusive.
10
Lori Ann
6 jul 2025
·
Se alojó 5 noches
Gorgeous resort! Staff went ABOVE AND BEYOND!!
Gorgeous resort! Staff went ABOVE AND BEYOND!!
4
Jihua L
15 may 2023
·
Se alojó 3 noches
Check-in was unpleasant. Although the post check in time was 3:00pm, we were there at 12 noon time. Then until 3:00pm, we still couldn't get into the room. While waiting, the concierges tried hard to sell stuff. Room services are convenient. Bottle waters were not easy to get but need several phone calls. Help desk wasn't available all the time. Buffet is good. Dinner restaurants were not good.
Check-in was unpleasant. Although the post check in time was 3:00pm, we were there at 12 noon time. Then until 3:00pm, we still couldn't get into the room. While waiting, the concierges tried hard to sell stuff. Room services are convenient. Bottle waters were not easy to get but need several phone calls. Help desk wasn't available all the time. Buffet is good. Dinner restaurants were not good.
6
Alex
12 jun 2023
·
Se alojó 4 noches
Most beautiful grounds. Excellent facility amazing rooms and beaches and pools and service. Concierge is overbearing and pushy, not your typical concierge who helps you with things to see— these concierges try to sell not help — stay away. It seems there only purpose is to get you to breakfast to sell “timeshare.” After refusing we were hassled continually. Staff was amazing, but the timeshare push after you’ve spent so much was a thorn and one major err of the property.
Most beautiful grounds. Excellent facility amazing rooms and beaches and pools and service. Concierge is overbearing and pushy, not your typical concierge who helps you with things to see— these concierges try to sell not help — stay away. It seems there only purpose is to get you to breakfast to sell “timeshare.” After refusing we were hassled continually. Staff was amazing, but the timeshare push after you’ve spent so much was a thorn and one major err of the property.
10
Diana Milena
11 jul 2025
·
Se alojó 5 noches
The place overall is very nice. They take pride in maintaining the grounds and property. You have to keep in mind the salty air will corrode some items around the property. But the staff was painting, cleaning and landscaping the entire time we were here. It’s a very beautiful place and we would return. The service was amazing also. The staff was very helpful, happy, and accommodating. We had a swim out suite and was a great choice, especially during the seaweed season. It was also cool in the first floor versus some of the higher floors. Our butlers Reynaldo and Cofe were great! Super responsive and helped my husband planned many surprises for my birthday. We planned to make sure we tried the Buffett for breakfast and some lunches but a different restaurant for dinner every night. The food was really good and the service nothing but excellent. We visited the coral lab and the garden (zona ecológica) and got to see some peacocks and the plants there. Also used the tennis court and the attendant was super nice! The landscape was also beautiful and well kept. We 100% recommend if you want great service and amenities. It is also calm and peaceful since it is adults only.
The place overall is very nice. They take pride in maintaining the grounds and property. You have to keep in mind the salty air will corrode some items around the property. But the staff was painting, cleaning and landscaping the entire time we were here. It’s a very beautiful place and we would return. The service was amazing also. The staff was very helpful, happy, and accommodating. We had a swim out suite and was a great choice, especially during the seaweed season. It was also cool in the first floor versus some of the higher floors. Our butlers Reynaldo and Cofe were great! Super responsive and helped my husband planned many surprises for my birthday. We planned to make sure we tried the Buffett for breakfast and some lunches but a different restaurant for dinner every night. The food was really good and the service nothing but excellent. We visited the coral lab and the garden (zona ecológica) and got to see some peacocks and the plants there. Also used the tennis court and the attendant was super nice! The landscape was also beautiful and well kept. We 100% recommend if you want great service and amenities. It is also calm and peaceful since it is adults only.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación frente a la playa con arena suave y un ambiente tranquilo solo para adultos; se ofrecen traslados a los establecimientos cercanos de Iberostar (por ejemplo, club/casino). La presencia de algas puede ser abundante en ocasiones, lo que afecta a los baños en el mar; los esfuerzos de limpieza varían según las condiciones.
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6
SALVADOR
10 jul 2025
·
Se alojó 7 noches
This a beach hotel, but beach is plenty of sargasso. Around 1.5 mts. Rotten with a terrible smell. I understand that is something out of the control of the staff of the hotel. But to accumulate that amout the hotel didn't clean the beach for days. I called before reserve asking for the sargasso problem. The person that answer said was just a little, false it is a huge problem that the hotel dont try to solve. We paid for a beach hotel, this a hotel with no beach.
This a beach hotel, but beach is plenty of sargasso. Around 1.5 mts. Rotten with a terrible smell. I understand that is something out of the control of the staff of the hotel. But to accumulate that amout the hotel didn't clean the beach for days. I called before reserve asking for the sargasso problem. The person that answer said was just a little, false it is a huge problem that the hotel dont try to solve. We paid for a beach hotel, this a hotel with no beach.
10
Nina
24 nov 2024
·
Se alojó 4 noches
The staff were great - friendly and attentive. The property was beautiful. The beach was wonderful with easy access into the water on soft sand. No shells or rocks. A beach walkers dream.
The staff were great - friendly and attentive. The property was beautiful. The beach was wonderful with easy access into the water on soft sand. No shells or rocks. A beach walkers dream.
10
Nicole
20 abr 2024
·
Se alojó 4 noches
Nice beach and pool area
Nice beach and pool area
10
William
20 jul 2024
·
Se alojó 4 noches
Loved that the property was compact and easily walkable to the pools, ocean and restaurants. Staff are wonderful, kind and helpful. Special thanks to our butler, Armando, who ensured that entitled we needed was provided for. Restaurants and choice of food was excellent. Would definitely return!
Loved that the property was compact and easily walkable to the pools, ocean and restaurants. Staff are wonderful, kind and helpful. Special thanks to our butler, Armando, who ensured that entitled we needed was provided for. Restaurants and choice of food was excellent. Would definitely return!
10
STEPHEN
18 jun 2025
·
Se alojó 7 noches
The best ever! Everything is perfect! My only complaint is the beach, in June has a lot of seaweeds but is not the hotel’s fault , they tried to clean everything but it was too much.
The best ever! Everything is perfect! My only complaint is the beach, in June has a lot of seaweeds but is not the hotel’s fault , they tried to clean everything but it was too much.
8
John
19 jul 2023
·
Se alojó 3 noches
The hotel is very well maintained and has a nice setup and a lot to offer. Super clean, nice rooms, great pools. Staff is very friendly. The downside, the beach was not swimmable and was empty because of the seaweed. Limited restaurant options as well. Saturday there were only 2 restaurants open at night minus the buffet and they were both fully booked. Nobody told us to book ahead of time when we arrived. Being that we drink a decent amount of alcohol and ate a lot the value for what we got between food, drink, service, amenities, etc was worth it. One really cool thing is that this hotel is part of a community of 5 and they have free transfers to their other properties that have a club, casino, drinks, etc all included. Club was fun.
The hotel is very well maintained and has a nice setup and a lot to offer. Super clean, nice rooms, great pools. Staff is very friendly. The downside, the beach was not swimmable and was empty because of the seaweed. Limited restaurant options as well. Saturday there were only 2 restaurants open at night minus the buffet and they were both fully booked. Nobody told us to book ahead of time when we arrived. Being that we drink a decent amount of alcohol and ate a lot the value for what we got between food, drink, service, amenities, etc was worth it. One really cool thing is that this hotel is part of a community of 5 and they have free transfers to their other properties that have a club, casino, drinks, etc all included. Club was fun.
10
Randolph
23 oct 2024
·
Se alojó 5 noches
Great beach
Great beach
10
Kate
8 may 2023
·
Se alojó 4 noches
The service is second to none. The property is pristine, the beach is flawless (seaweed removed every day), and the drinks are high-end, but it's truly the staff that made this trip one that we'll never forget.
The service is second to none. The property is pristine, the beach is flawless (seaweed removed every day), and the drinks are high-end, but it's truly the staff that made this trip one that we'll never forget.
10
Deborah Ann
22 feb 2024
·
Se alojó 7 noches
This property was less crowded and had he nicest beach area around the area. Definitely recommend.
This property was less crowded and had he nicest beach area around the area. Definitely recommend.
8
marc
2 sept 2025
·
Se alojó 4 noches
Great Hotel and Service, but Disappointing Beach The hotel itself was excellent. The property was well maintained, the staff provided outstanding service, and overall the resort experience was very enjoyable. The only downside was the beach. During my stay, there were massive amounts of seaweed washed up along the shore, which made the ocean unusable for the entire trip. While I understand this is a natural occurrence and not the hotel’s fault, I do feel guests should be advised upon arrival so expectations are clear. If the beach is not a priority for your visit, this resort is a wonderful choice. However, if ocean swimming is important, I recommend checking on seaweed conditions beforehand.
Great Hotel and Service, but Disappointing Beach The hotel itself was excellent. The property was well maintained, the staff provided outstanding service, and overall the resort experience was very enjoyable. The only downside was the beach. During my stay, there were massive amounts of seaweed washed up along the shore, which made the ocean unusable for the entire trip. While I understand this is a natural occurrence and not the hotel’s fault, I do feel guests should be advised upon arrival so expectations are clear. If the beach is not a priority for your visit, this resort is a wonderful choice. However, if ocean swimming is important, I recommend checking on seaweed conditions beforehand.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Muchos huéspedes elogian la variedad, los buffets de desayuno y algunos restaurantes especializados, con bebidas de primera calidad en bares selectos. Otros encontraron la calidad de la cena promedio, las reservas difíciles, opciones limitadas durante los cierres y algunos reportaron problemas de higiene en los restaurantes.
Reseñas de huéspedes relacionadas
4
Eduardo
30 sept 2025
·
Se alojó 8 noches
Extremely low quality meet. Roaches all over
Extremely low quality meet. Roaches all over
10
David W
11 jul 2023
·
Se alojó 8 noches
Staff were amazing. Didn't like the seaweed on the beach and had a bad experience in the Japanese restaurant with coackroaches visible on floor and table area.
Staff were amazing. Didn't like the seaweed on the beach and had a bad experience in the Japanese restaurant with coackroaches visible on floor and table area.
6
Megan
18 ago 2023
·
Se alojó 4 noches
Dining reservations were difficult to make and the food was subpar. After 9
Dining reservations were difficult to make and the food was subpar. After 9
6
Todd
22 abr 2023
·
Se alojó 7 noches
For the money the food experience was not good. We ended up eating the buffet multiple nights and canceling dinner reservations. Lack of choices, temperature of those dishes when you got them, and NOTHING had any flavor. Trip was amazing minus the food.
For the money the food experience was not good. We ended up eating the buffet multiple nights and canceling dinner reservations. Lack of choices, temperature of those dishes when you got them, and NOTHING had any flavor. Trip was amazing minus the food.
8
Kyaw Zay
5 dic 2024
·
Se alojó 3 noches
Limited dining with not a lot of options.
Limited dining with not a lot of options.
6
Tom
4 may 2023
·
Se alojó 7 noches
Excellent facilities, room, cleanliness, pool and jacuzzi. Above average entertainment. Beach and sea was full of seaweed. Created allergic reaction to my wife, up to five days after trip. Ok breakfast and lunch options. Terrible quality and very small quantity dinner. Asked several guests with repeat experience- all agreed and mentioned long-term food quality erosion.
Excellent facilities, room, cleanliness, pool and jacuzzi. Above average entertainment. Beach and sea was full of seaweed. Created allergic reaction to my wife, up to five days after trip. Ok breakfast and lunch options. Terrible quality and very small quantity dinner. Asked several guests with repeat experience- all agreed and mentioned long-term food quality erosion.
10
David
17 feb 2025
·
Se alojó 5 noches
This property was amazing. Our 1st time to visit and loved every bit of our stay. The food is excellent and has a thursday night seafood buffett which was off the hook. The drinks were good at the pool area but top shelf at the lobby bar. Staff was amazing as well.
This property was amazing. Our 1st time to visit and loved every bit of our stay. The food is excellent and has a thursday night seafood buffett which was off the hook. The drinks were good at the pool area but top shelf at the lobby bar. Staff was amazing as well.
6
anita
27 abr 2023
·
Se alojó 4 noches
Quiet place. Rooms were large and clean. Had activities but you had to search for them. People reserved pool and beach chairs and although we were told no shows after two hours would have their stuff removed….never happened! I think we overtipped and often didn’t see same butler return. Breakfast was really good….omelettes not great. Lunches had issue with chicken and burgers being uncooked. Buffet was ok. Japanese was best dinner. Gourmet was not good
Quiet place. Rooms were large and clean. Had activities but you had to search for them. People reserved pool and beach chairs and although we were told no shows after two hours would have their stuff removed….never happened! I think we overtipped and often didn’t see same butler return. Breakfast was really good….omelettes not great. Lunches had issue with chicken and burgers being uncooked. Buffet was ok. Japanese was best dinner. Gourmet was not good
4
Tatiane
5 jul 2025
·
Se alojó 5 noches
PRAIA: Estive no hotel na primeira semana de julho/25 e foi impossível entrar no mar. Muito muito muito sargaço… em uma quantidade que eu nunca havia visto antes. Eram montanhas e montanhas de sargaço, que impediam o acesso ao mar e até mesmo a permanência na praia, por conta do odor fétido. A água estava horrível, marrom. O hotel passava o dia tentando retirar o sargaço que se acumulava na areia, mas era impossível, mesmo usando tratores… O volume era descomunal. Diante disso, para entrar no mar, tivemos que fazer um passeio até a Ilha Saona. RESTAURANTES: a comida é variada e saborosa; os restaurantes são, em geral, ótimos. Os melhores são o francês e o dominicano. Tive um contratempo durante o almoço no Bella Vista: ao pegar a sobremesa no Buffet, me deparei com um grande RATO correndo no chão. Obviamente, me assustei, gritei… e os funcionários do hotel foram, inicialmente, extremamente solícitos. Ofereceram-me um upgrade de acomodação, como forma de reparação pelo transtorno. Todavia, no dia seguinte, quando fui cobrar o upgrade, disseram que eu tinha entendido errado… e que a tal compensação seria apenas uma decoração romântica com champanhe no meu próprio quarto. ATENDIMENTO: de um modo geral, os atendentes são atenciosos e educados. Entretanto, se você não estiver disposto a dar gorjeta em dólar a absolutamente cada bebida pedida ou a cada serviço solicitado, saiba que será tratado de forma diferenciada… e ficará sempre em segundo plano. PISCINA: existe a “máfia” d
PRAIA: Estive no hotel na primeira semana de julho/25 e foi impossível entrar no mar. Muito muito muito sargaço… em uma quantidade que eu nunca havia visto antes. Eram montanhas e montanhas de sargaço, que impediam o acesso ao mar e até mesmo a permanência na praia, por conta do odor fétido. A água estava horrível, marrom. O hotel passava o dia tentando retirar o sargaço que se acumulava na areia, mas era impossível, mesmo usando tratores… O volume era descomunal. Diante disso, para entrar no mar, tivemos que fazer um passeio até a Ilha Saona. RESTAURANTES: a comida é variada e saborosa; os restaurantes são, em geral, ótimos. Os melhores são o francês e o dominicano. Tive um contratempo durante o almoço no Bella Vista: ao pegar a sobremesa no Buffet, me deparei com um grande RATO correndo no chão. Obviamente, me assustei, gritei… e os funcionários do hotel foram, inicialmente, extremamente solícitos. Ofereceram-me um upgrade de acomodação, como forma de reparação pelo transtorno. Todavia, no dia seguinte, quando fui cobrar o upgrade, disseram que eu tinha entendido errado… e que a tal compensação seria apenas uma decoração romântica com champanhe no meu próprio quarto. ATENDIMENTO: de um modo geral, os atendentes são atenciosos e educados. Entretanto, se você não estiver disposto a dar gorjeta em dólar a absolutamente cada bebida pedida ou a cada serviço solicitado, saiba que será tratado de forma diferenciada… e ficará sempre em segundo plano. PISCINA: existe a “máfia” d
8
Leonard Roger
3 may 2023
·
Se alojó 6 noches
This was my third time staying at an Iberostar resort, my second at Grand Bavaro. A spectacular trip was greatly undermined by extremely disappointing, mediocre to poor food at the fine dining restaurants. In a word it was terrible. We ended up eating at the buffet. I have always enjoyed and recommend Iberostar but this last experience will have me looking elsewhere. I really hate to say this.
This was my third time staying at an Iberostar resort, my second at Grand Bavaro. A spectacular trip was greatly undermined by extremely disappointing, mediocre to poor food at the fine dining restaurants. In a word it was terrible. We ended up eating at the buffet. I have always enjoyed and recommend Iberostar but this last experience will have me looking elsewhere. I really hate to say this.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
JOSE ANTONIO
2 sept 2026
·
Se alojó 7 noches
La atención de los mayordomos Danilo y Edward es sobresaliente, un lugar altamente recomendable
La atención de los mayordomos Danilo y Edward es sobresaliente, un lugar altamente recomendable
10
Susana
14 jul 2026
·
Se alojó 9 noches
Excelente lugar, muy comodo, limpio, las instalaciones son muy modernas, el personal extraordinario!!! muy amables excelente atencion. muy recomendable
Excelente lugar, muy comodo, limpio, las instalaciones son muy modernas, el personal extraordinario!!! muy amables excelente atencion. muy recomendable
10
Alam
10 jul 2026
·
Se alojó 4 noches
Gracias a Dios tuvimos una estadía muy bendecida, yo y mi esposa tuvimos una vacación de ensueño y lo recordamos al 100% Dios es bueno!!!
Gracias a Dios tuvimos una estadía muy bendecida, yo y mi esposa tuvimos una vacación de ensueño y lo recordamos al 100% Dios es bueno!!!
10
Mario
8 jun 2026
·
Se alojó 4 noches
Todo en el hotel estuvo excelente, las instalaciones, habitaciones, alimentos, bebidas y en especial el servicio estuvieron excelentes
Todo en el hotel estuvo excelente, las instalaciones, habitaciones, alimentos, bebidas y en especial el servicio estuvieron excelentes
10
ERIKA
15 feb 2026
·
Se alojó 4 noches
Todo fue genial!!! La atención increíble!!! 100 de 100
Todo fue genial!!! La atención increíble!!! 100 de 100
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Las respuestas instantáneas de IA se basan en la información del hotel.
La hora de entrada comienza a las 15:00 La hora de entrada termina a las 23:59 La hora de salida termina a las 11:00
El check in debe realizarlo alguien que tenga al menos 18 años.
Restricciones de entrada
La salida tardía está disponible mediante un cargo adicional (sujeto a disponibilidad);
Requisitos de edad
La edad mínima para realizar el registro es de 18 años
Mascotas
No se permiten animales de servicio; No se permiten mascotas;
Servicios de recepción
El registro de entrada y la salida sin contacto están disponibles; Si tienes previsto llegar después de las 22:00, por favor contacta al alojamiento con antelación utilizando la información de la confirmación de la reserva. El personal de recepción recibirá a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede ser traducida utilizando herramientas de traducción automática.
Identificación
Es posible que se requiera una identificación con foto emitida por el gobierno y una tarjeta de crédito, tarjeta de débito o un depósito en efectivo al momento del registro para cubrir cargos incidentales;
Política de niños y camas supletorias
Pueden aplicarse cargos por persona adicional y estos pueden variar según la política del alojamiento; Este alojamiento tiene espacios al aire libre, como balcones, patios y terrazas que pueden no ser adecuados para niños; si tienes dudas, te recomendamos contactar al alojamiento antes de tu llegada para confirmar si pueden alojarte en una habitación adecuada; No hay cunas (camas para bebés) disponibles. No hay camas supletorias o adicionales disponibles
Gastronomía
Come algo en uno de los 20 restaurantes del alojamiento, o quédate en tu habitación y aprovecha el servicio de habitaciones las 24 horas. También hay snacks disponibles en las 3 cafeterías. Relájate con una bebida refrescante en el bar de la playa, el bar junto a la piscina o en uno de los 6 bares/salones. Se sirve un desayuno buffet de cortesía diariamente de 07:00 a 10:00.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Desayuno en la habitación
Solo para adultos
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Piscina al aire libre
Evening Entertainment
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Servicios
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services