The Lodge Lake Chelan

The pool was not tidy. Old towels from the day before. There was a bar of soap in our toilet and the room was not properly stocked with toilet paper and towels. The first time we stayed was much nicer.

It was very safe, staff was excellent, the room was huge, parking was great, there was a large game room with pool table & more. Overall an excellent hotel.

Clean and quiet a great place to stay - I liked the no contact check in process. Our key code number didn’t work but a call quickly resolved it. Keurig in room with teas and coffee. Played in the pool and hot tub. Overall great experience.

The rooms are huge and the beds are comfortable. Not much service after 5:30 pm, and the fact that they closed the pool an hour early for their own convenience was annoying. Still, the property is very clean and very well cared for.

The outdoor pool / hot tub area was nice and hotel is walkable to coffe shop and a few other small businesses in Mansano

Rooms are nice with very comfortable bedding and a nice large Smart TV. Pool, spa and pickleball courts are all very nice as well. We had a lovely stay.

While the property is unique (check in process), it is a great value for the area, well kept and stocked, clean and newer. Be prepared to use a non-traditional checkin, online rather than traditional front desk, master that and you have a nice quiet clean comfortable property with numerous amenities to enjoy. The only gotcha to consider is, no elevator to second story, but full accessible to first floor rooms and amenities. Any support required was quickly responded to.

The room was large, the bed was great. They had a game room with a pool table, a few arcade games and one of those basketball shooting games. On the outside they had a nice pool and a pickle ball court

Parking was safe and easy access. Game room was great. Rooms and public areas were very clean. Great location.

Great pool. No elevator to 2nd floor.

Clean, quiet

The pool was not tidy. Old towels from the day before. There was a bar of soap in our toilet and the room was not properly stocked with toilet paper and towels. The first time we stayed was much nicer.

Easy check in, plenty of parking, clean rooms!!

I stayed here about a year ago and thought it was a lovely place for the price. Stayed again last weekend and the mattresses were terrible and the room reeked of mold. It’s under new management and seems to be going downhill quickly.

Terrible experience. Health hazard if you are prone to headaches due to the piped in overly strong fragrance that permeates every corner of the room. No windows. No way out. Had to check out after only one night stay of a three night prepaid stay do you think we got a dime back, not on your life.

Clean basic room.

Parking was safe and easy access. Game room was great. Rooms and public areas were very clean. Great location.

Room had a bad odor and beds were terrible noisy, worn, uncomfortable. Could not open window

Very nice place. Very comfortable and clean room. The bed was fabulous! The cleaning solution smell was a bit overwhelming though. No staff on site- we got check in instructions via text. But we didn’t need any help. I’d stay here again.

clean and comfortable room with lots of space. plenty of parking. very nice property.

This is a great place to stay-spacious and fairly new. Only thing not great was the AC unit being nosier than I like for a newly remodeled hotel. I like silence while I sleep others may not notice.

Bed was horrible. Worn out and uncomfortable. Squeaked every time we moved. No washcloths in the bathroom. Very stark room.

incredibly nice rooms and the softest mattress I’ve ever slept on

My husband and I loved and appreciated our stay at the Lodge. It was a great place to rest during a quick 3-day trip around Chelan/Manson. The Lodge had just about everything we needed, including toiletries, hairdryer, microwave, fridge, game room, pool, and beach towels. Water pressure in the shower was amazing. Super easy parking and check in. Although there were not many staff members on site, it was fine for a short visit. Some things to consider: - I would have preferred our room to be cleaned during the stay, but we were told there wasn’t enough staff available to get to our room that day (we were at the very end of the hall). They did change out our towels at our request which was very nice. - Water bottles would also have been a plus so we could’ve utilized the coffee/coffee maker that was provided! - Lastly, the bed mattresses caved down too much in the center of both the queens. Very little support for our backs. The sheets were very, very comfortable though! Overall, we both agreed we would probably stay here again on our next visit.

Very nice property. New spacious rooms with great amenities.

The property is away from the main drag, so it wat quiet and peaceful. The beds were super comfortable and we each had four pillows. The staff was amazing. We will definitely stay again.

large rooms

Easy to check in/out. Pool was small, but great temperature. The room smelled very strange- maybe because it is new? The biggest concern was that everything was heard-through the walls, ceilings, stair well. Not very sound proof.

It was a last minute booking but the hotel was very nice and the room had way more space than we expected. Bathroom was also very large with a his and her sink. Very nice accommodations, would definitely stay here again!

Felt like the price did not reflect the hotel. Was not expecting tissue paper toilet paper and tissues, not able to take hangers off the rod, lack of views (even though advertised differently). Staff great, hotel clean but very basic amenities for cost. Also, sounded like an alarm clock going off at 5am in our adjoining room. Continued for about an hour each day so we were awaken and unable to get back to sleep.

Room was clean and comfortable however, there was no hairdryer and bathroom exhaust fan was inoperable. The staff all go home at 5;30. Before we left home we had issues with precheckin link not working therefore not being able to submit driver license to receive door code. Some phone calls later that was resolved and key code was granted however when we arrived (after daytime staff left) the key code didn’t work😖. We are hot and tired and can’t get into our room and no staff to help….more phone calls to ther remote management and we received another code that did work. We stay in hotels rather than airbnbs precisely for this reason…there should be staff onsite to immediately help with issues such as missing hairdryers and inoperable door locks. Also the handicap door opener didn’t work…sorry for wheelchair or walker folks.

Room was comfortable. Front desk gal was friendly and helpful. The lobby looks very unwelcoming after 4 pm when she leaves and lights are turned off. It was very frustrating the day of check-in when no one would answer the phone.

I booked this hotel for two nights but checked out after the first night because the experience was awful. When I arrived at 4:30 pm, I was given a room code, only to find the door open and dirty towels everywhere—the room hadn’t even been cleaned. I had a wedding at 6:00 pm and planned to use that time to get ready, but instead I had to wait 15–20 minutes since no one was at the front desk. When an employee finally arrived, I asked why my room wasn’t ready. Instead of answering politely, she yelled at me and my partner, accusing us of “blaming her.” She was the only staff member available—who else was I supposed to ask? A simple apology would have been enough, but she was rude, unprofessional, and showed no accountability. Another staff member eventually moved us into a different room but never explained it was temporary. Later that night, while I was at the wedding, I got two missed calls and a voicemail saying I had to move out because that room was booked for someone else. This was never told to me earlier. I had to leave the wedding to move all my belongings while staff stood by watching. The hotel provides no safes, and in the rush I lost my gold necklace. The next morning, I checked out early and forfeited my second night. The staff are rude, unhelpful, and completely unprofessional. Save yourself the trouble and stay anywhere else.

The hotel itself is new, so nothing wrong with hotel, but staff is either not there at all or very dismissive. I asked for towels and they told me to go find the housekeeping lady. Many times during our stay there was no one upfront at all (during working hours) one time we had our towels replaced during our 4 night stay

Nice quiet and clean stay. No staff weekdays after 5:30. Annoying check in with online form and pictures. Texted entry code did not mention that you need to press a check mark button after the code was entered. Annoying if you have been on the road all day.

Karla the hotel manager is awesome!! You can see how much she cares for her team and the hotel! Definitely will be back because of her :)

It was okay. Room was clean and beds were good. NO elevator, Had to hauling luggage. No reception desk. Everything AI. Felt wrird

The property location is excellent with many options close to the resort. The resort is clean and well kept. There are no food options on site but within a ten minute walk have almost anything one would like. There is no staff on site after 5:00 PM so it would be wise to prepare any needed services prior.

Good Property, Terrible Management Company. The check in process was entirely botched! Check in information and access code was not provided, despite all information requirements being met early. Texts and emails to management were not answered. Telephone calls were not answered, even after several minutes on on hold but were instead diverted to voice mail that was never answered. After repeated calls to the management company number provided, we finally got someone to answer the phone and send the necessary access codes, albeit long after check in time. What a joke! I WOULD FIRE THE MANAGEMENT COMPANY IMMEDIATELY! We will never stay there again and will get the word out to others accordingly.

Part of any travel experience is meeting and talking to people. There was no one at the desk when I arrived, no one at the desk when I had Wifi connectivity issues, no one at the desk when I wanted to ask about dinner recommendations. My understanding is the desk was staffed in the middle of the day, when I was out. While the staff on the phones were nice, they weren't readily available. I had to call, leave a message and wait for them to return my call. I understand saving costs, but this is too extreme. I'll be looking for a hotel stay outside of your chain next time. I enjoy people.

Great location, walking distance to the lake, very clean hotel

The property is away from the main drag, so it wat quiet and peaceful. The beds were super comfortable and we each had four pillows. The staff was amazing. We will definitely stay again.

We were passing through and wanted a hotel close to 12 Tribes Casino. We were very happy with our choice. The property is off the main drag but walking distance to some great food choices for all meals. We would stay here again if in the area.

The property location is excellent with many options close to the resort. The resort is clean and well kept. There are no food options on site but within a ten minute walk have almost anything one would like. There is no staff on site after 5:00 PM so it would be wise to prepare any needed services prior.

I was very disappointed with the property. It was not close to the water. I asked for a top floor room and got put on the first floor which I did not like at all. Unable to open the curtain because it was right alongside a walkway, so it was like a cave. Yuck. I will not stay here again.

Great place to stay in Manson that is clean and close to parks and restaurants. Only about 10 mins from Lake Chelan!

I seriously cannot wait to go back. We are already looking at our schedules to book another trip. This hotel was perfect. It was clean. It was nice. The pool was amazing and walking distance to all of downtown Manson, which was perfect. Can’t wait to go back.

Huge rooms, quiet, clean & walkable to many restaurants, wine tasting, coffee shops, park

The Lodge was a nice quiet and clean hotel that we stayed at for two nights right in downtown Manson. We were in town for a wedding in Lake Chelan and it was a great spot to stay that was about 10 minutes from downtown Chelan and then 20 minutes away from some of the bigger wineries across the lake.

Great location, right next to the Wapato Point development. It's a couple of blocks off the main drag in Manson, where you can walk along the beautiful waterfront. We dined at Twisted Cork, a great restaurant right next door -- along with a coffee shop. We enjoyed the warm pool and the coffee shop. The only concern was that our room smelled a tad musty, not sure why, since the facility seems new.

The rooms were very nice and decorated well, but it had a funny, strong smell. Maybe cleaner. The rooms were much larger than expected. We had issues checking in due to poor cell phone service, but that was resolved before we arrived. The guest information on the desk was incorrect . It showed that they offered a grab and go breakfast. And also vending machines. Ice was available but no breakfast or vending as stated in the first book. Very nice ladies at the front desk the next morning explained that the new owners had not updated the information.

The bed was so comfortable, it was hard to leave! Once we did, we ventured to the pool and hot tub, checked out the pickleball court, and then came back in to play a game of pool in the game room. You can stay entertained without even leaving. If you walk just a couple minutes down the road, there’s a nice place to swim and plenty of options for drinks and dining. We added another night to our stay because we loved this place so much. We’ll be coming back every summer.

We enjoyed our stay here. The room was clean and comfortable and had all the basic amenities. It was very quiet and the beds were comfortable. The hotel is not staffed overnight and there is no food onsite. The pool needed some attention and the common areas inside did not seem to be cleaned daily. Overall I would definitely recommend this as a comfortable, no frills stay.

Large clean rooms. Breakfast is mediocre. Could improve on continental breakfast. No creamer for coffee, no butter for frozen pancakes. Need protein. No drinks. But otherwise the facilities are excellent and the front staff was very friendly!

Hotels nice, the breakfast wasn’t so good they had Twinkies for breakfast no milk they eventually had orange juice and granola and a little fruit. Either don’t do breakfast at all or do it right

Very clean and comfortable! In walking distance of the lake, delicious local restaurants and coffee! Pool was perfect temperature. Couldn’t have asked for more! Thanks!

The property location is excellent with many options close to the resort. The resort is clean and well kept. There are no food options on site but within a ten minute walk have almost anything one would like. There is no staff on site after 5:00 PM so it would be wise to prepare any needed services prior.

Clean, excellent location to downtown, plenty of parking, and nice rooms. The front desk has limited hours so check in is like a private rental - you get a room code beforehand. Our code did not work so i called the collect phone # and they gave us a new code/got us in in less than 5 minutes. No breakfast/coffee but there's a small pool for hot days and some balconies. Beds were a bit soft for my taste but they were comfortable overall. We enjoyed our stay!

No breakfast provided,short of front desk services

The breakfast amenity to this hotel was a huge bummer to my wife and I. We’ve been to many different hotels and we loved how this hotel was clean, and very open. Come breakfast time they had some microwave pancakes, with some cold/old boiled eggs, coffee. At this price point you would expect a better breakfast than this.