Cleopatra Hotel

Front desk staff are very friendly and helpful. The heating/AC was very noisy, took long hours to work, and needed programming to 29 degrees in order to achieve about 22. Some pillows need replacing. The gym is in another building across the yard - not a problem, just worth knowing in advance to take your winter coat with you.

Nice staff and clean room, everything fine!

Our stay at the Cleopatra Hotel was very good. Our room was spacious leading onto a vast balcony which had a view of the city. On entering the room, you are in a hallway with wardrobes a fridge and safe. The bedroom was clean and had all you would want, although the T.V. never worked. The bathroom was good and had a powerful shower which was in a very tight bath. The bed was a king size but the sheets didn't fit the bed, the quilt had clumps of the filling in the corners and the pillows were not very big. I needed two plus a cushion to sleep soundly. The hotel has 5 floors serviced by two lifts, one in reception and another further back in the hotel. Because there are interconnecting stairs to areas such as the Breakfast room, down two flights of stairs to the swimming pool and health spa but the main one being the stairs up to the main entrance to the hotel, I would advise customers with disabilities to be aware of what their capabilities are if choosing to book here. The hotel, is though, smart clean and well equipped. The pool is wonderful. The stars of the show are the staff. Cleaning staff are excellent, waiting staff very attentive. Some stand out members are, Costa, the very good barman in the main bar. "Nothing is too much trouble for you," is his saying. Chris the pool bar manager and Franco the lifeguard at the pool. Both worthy of a mention for their humour and professionalism. All staff did their jobs well to make our stay very memorable indeed. Well done.

The pool area is so pleasant and the staff is very helpful. Breakfast was ok, quite basic. Only bigger minus are the beds, there was only a baseframe, no mattress topper. So the bed is a bit hard. But anyway we had very comfortable staying in this hotel.

Great location and friendly staff made it an enjoyable stay. The hotel is in need of some modernisation and there was refurbishment underway.