Name: Arden Hotel And Leisure Club
Address: Coventry Road, Bickenhill, West Midlands (comté), GB
Price range: 65 $US–232 $US per night
Rating: 8.2

Ce qu'en disent des voyageurs

À l'hôtel Arden Hotel And Leisure Club, les voyageurs soulignent le personnel accueillant et l'emplacement pratique pour le NEC/Resorts World et l'aéroport, tout en notant un confort des chambres variable, quelques petits problèmes d'entretien, et parfois du bruit ou une chaleur excessive.

Les chambres sont généralement propres et confortables, bien que le décor soit daté et que de petits défauts, comme des fuites de la douche ou une faible pression d'eau, apparaissent dans certains séjours. Les options de loisirs sont appréciées, mais certains clients trouvent les installations petites, un peu vieillottes ou bondées ; le parking est pratique, mais il peut être occupé par les utilisateurs de park‑and‑fly. La nourriture est souvent saluée pour son rapport qualité-prix et son goût, mais la qualité et le prix du petit-déjeuner sont variables et le service peut être lent aux heures de pointe. Attendez-vous à un hébergement pratique et offrant un bon rapport qualité-prix pour les événements, avec un service de qualité et des chambres modestes, un peu anciennes.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations de loisirs (piscine, sauna, hammam, jacuzzi et salle de sport) et le parking gratuit sont un atout majeur, avec une recharge pour véhicules électriques disponible. Certains clients signalent une piscine petite ou froide, un équipement démodé ou des fermetures occasionnelles, ainsi qu'un encombrement du parking dû au service park‑and‑fly.

Avis de voyageur à ce sujet

10

Andrew

15 juin 2025

·

A séjourné 2 nuits

I have a blue badge and was unable to use the disabled car parking spaces as they had been taken up by non blue badge holders who had taken advantage of the park and fly offers which the hotel promote. Also the disabled parking places are further away from the hotel entrance than some other parking places.

10

Neil

22 nov. 2025

·

A séjourné 1 nuit

Have stayed here several times - always great value for money, with friendly courteous staff. Comfy bed, incredible pillow, nice spa, great location, and loads of parking - what's not to like!?

6

Azam

15 oct. 2025

·

A séjourné 1 nuit

Location wise if you are driving is fine with ample parking space. Overall hotel needs an upgrade but room are comfortable enough. We only stayed one night. Pool is fairly small but they have a nice jacuzzi. Could not ise as was preoccupied.

4

Stefan

16 févr. 2025

·

A séjourné 1 nuit

Ideal location to Resorts World, NEC and airport. However, it’s dated and tired and desperately needs an upgrade. The spa is similarly poor, the pool is cold and the whole thing needs sorting. Didn’t try the food but looked decent.

10

Mel

13 oct. 2025

·

A séjourné 1 nuit

Excellent from start to finish, super room. Fantastic facilities esprhe swimming. Great selection at the bar including 0% beers. Safe and secure car parking. Particularly friendly and helpful staff throughout the establishment, but especially on reception on our arrival. I highly recommend this hotel. 👌

8

natalie

17 oct. 2025

·

A séjourné 2 nuits

Staff were friendly, room Was clean. Food menus was decent. Leisure facilities average, jacuzzi had a strange smell and looked like it could do with a clean.

10

Matt

15 juin 2025

·

A séjourné 2 nuits

Nice hotel, with plenty of free parking. Within walking distance of the NEC, BP Pulse Arena and Resort World and also the train station and airport. Room was nice, clean and spacious, complimentary toiletries and a very well stocked tea tray. Good Wi-Fi available throughout the hotel. Nice bar and restaurant which was reasonably priced. Breakfast is buffet style and very well stocked. Food was beautiful. On site gym, swimming pool, sauna, steam room and jacuzzi which is free to use for all hotel residents. All staff very pleasant, friendly and helpful. Will definitely stay here again.

10

jane

19 févr. 2025

·

A séjourné 1 nuit

Great stay, good spa facilities, clean and friendly service. Food was excellent

10

Katherine

22 nov. 2025

·

A séjourné 1 nuit

Great facilities

8

Hilary

4 août 2025

·

A séjourné 3 nuits

Has a sauna and swimming pool

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Propreté

La plupart des avis décrivent des chambres propres et des parties communes bien entretenues. Cependant, plusieurs personnes mentionnent des salles de bain poussiéreuses ou démodées, de la saleté ou des odeurs à certains endroits, et des oublis occasionnels du service de nettoyage.

Avis de voyageur à ce sujet

6

Donna

25 avr. 2024

·

A séjourné 1 nuit

On arrival the staff was very friendly and accommodating. We went to our room. It looked a bit dated but clean ish. In the bathroom it was obvious that someone had urinated in the toilet with flushing it. No toilet roll holder. When showering the bath was not emptying. We phone reception and as it was at night we was told we would have to report it in the morning and wouldn’t be able to use it tonight. Fortunately we knew others staying in the hotel so we used their shower.

6

Julie

25 mai 2025

·

A séjourné 1 nuit

Hotel was comfortable for a nights stay. Rooms are dated and in neednof modernisation but does the job for a night stay. Bathroom very small sink right in front of face when on the toilet! Bath panel broken, hairs on the floor, bath panel full of dust and glass on shower panel needed a good clean!

10

chloe

1 déc. 2025

·

A séjourné 1 nuit

Very clean rooms, Great location for the NEC

6

Kevin

28 sept. 2025

·

A séjourné 1 nuit

The bathroom was cobweby and dusty - clearly not cleaned for a long time! When we checked out and complained there was no apology! Also finding a space in the car park was a nightmare as they’ve decided to make a fortune from B’ham 7/14 day airport parking - it was rammed!

8

Nathan

24 nov. 2025

·

A séjourné 2 nuits

Room was clean

8

James

2 oct. 2025

·

A séjourné 1 nuit

Clean but bath rooms very dated in fact the whole room is very dated

6

Carl

3 juin 2024

·

A séjourné 2 nuits

Hotel very dated. Shower and taps poor pressure. Bath had damage and the carpet had an unknown sticky substance near the bed. Had a window facing the motorway so was very loud, but without the window open the room was too hot as no aircon. Essentially had to sleep with it being too noisy or too hot. Seems very overpriced for the state of the room. Staff were lovely though. Facilities ok, didn’t see the pool so can’t comment on that. Free parking was probably the best thing

4

Naomi

15 juin 2025

·

A séjourné 1 nuit

The hotel is very dated, which would be okay, if it was at least clean. Dust, black mould, splattered greesy walls in the breakfast area. If I could rate a zero star for cleanliness, I would.

4

Joachim

12 sept. 2025

·

A séjourné 1 nuit

The bed is good. Rest was very bad. Unfriendly staff. Dirty varpets. Dirty bathroom. Bad breakfast. Very expensive.

10

Theresa

11 nov. 2025

·

A séjourné 1 nuit

Clean comfortable room. Convenient location. Friendly staff

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Chambres

Les chambres sont fonctionnelles et souvent confortables, mais le décor semble daté et la température peut être élevée en raison du manque de climatisation ; le bruit de la route, du train ou des événements affecte certaines chambres. On note également de petits problèmes d'entretien (faible pression d'eau, écrans qui fuient, prises défectueuses) et une connexion Wi‑Fi parfois faible.

Avis de voyageur à ce sujet

8

Naki

14 nov. 2025

·

A séjourné 2 nuits

I didn’t have breakfast. Great value hotel near the Nec. Helpful staff. The rooms feel a little dated, but still very acceptable overall.

6

Neil

26 juin 2024

·

A séjourné 1 nuit

The hotel was ok, in reality probably a little tired around the edges. The toilet flush didn't work very well and it was boiling hot in the room (to be fair it was the hottest day of the year so far) but there's no air con or fan's in the room (I may have been able to get one from reception but couldn't be bothered at 1.30am. The bed was comfy. My room came with a shower over the bath. The pool is very small, not really made for swimming more for a relaxing dip. There is a jacuzzi and steamroom / sauna both of which were nice and hot. The gym equipment is quite tired but functional. You have to book a slot for the pool via main reception. You then get a bath towel given to you by the pool and need a £1 coin if you intend using a locker which I wasn't told pre going and couldn't be bothered to walk back to my room or car to get.

8

Sîan

24 juin 2025

·

A séjourné 1 nuit

staff amazing, room was clean and spacious. view was the road so super noisy if window was open and no temperature control so had to choose between being hot and stuffy or quiet enough to sleep. restaurant experience was very good. building and furniture is dated.

8

Suhel

5 févr. 2025

·

A séjourné 1 nuit

Good food, great staff, rooms are old, in need of renovation! Poor WiFi and very poor phone reception apparently due to the airport I’m told!!

6

Zoe

3 nov. 2025

·

A séjourné 1 nuit

It was ok for 1 night . great being able to use the pool facilities and the staff were welcoming and friendly , food at the bar was also very tasty Downside, told upon arrival about a party the night we stayed , they explained they moved us as far away as possible but turned out to be right below us. This went on till nearly midnight and could literally have had a party in our own room it was that loud, also we were placed right next to a door on the corridor which also banged loudly each time someone went through, one the party ended we then could hear lots of banging directly below us of them clearing up so got startled awake numerous times by the loud banging around , it didn’t really quieten till after 1am. People walking through the corridor and banging the door were also very loud so there seemed to be no noise proofing anywhere, can’t say it was the best nights sleep . If I’d known that we were going to be placed above a party I would have changed hotels prior to arrival ! The rooms are ok but the usb socket on one side of the bed was damaged and not able to used. The tap in the bathroom was also a bit random and was either very slow or full force so managed to soak ourselves a few times just trying to wash hands or brush teeth etc. The rooms are clean and a good size and had the basic amenities available. The breakfast was an extra £14 per person for the full English the next morning , the coffee was good value and food tasty with good items on offer .

6

Lee

7 févr. 2025

·

A séjourné 1 nuit

Overall ok hotel, good parking with electric charge points. But the room was tired and in a poor state of repair. The bathroom didn't even have a latch or lock on it, so you could only push it too and would just open back up, not great for those wanting any privacy!

8

REBECCA

24 déc. 2024

·

A séjourné 1 nuit

Great check-in. Room 189 a little dated, needed a overhaul, wooden furniture worn and marks, very hot room, radiator wasnt on, fan provided though and able to open window, albeit,next to a motorway so quite busy and noisy a.m. Paint work chipped, tiles missing in bathroom and old mould around bath and floor, hence, overhaul required. Bed lovely and clean and comfy. Staff were so helpful and TV remote was broken and a knew one was bought to the room within 5 mins. Also, my shoe broke and they fojnd some superglue and bought it to.my room....Thank-you so much!!

8

Bill

29 juin 2025

·

A séjourné 1 nuit

We stay at the Arden several times every year & will contininue to do so. With summer coming on, however, the Arden faces a long-term recurring problem--lack of air con. The hotel will provide fans upon request, but some rooms do get unbearably hot in summer. It's a major infrastructural problem with no easy solution. Open windows invite in the sound of passing trains...throughout the night. Very good dining--both meals & snacks. Friendly bar. Good casual seating areas. Offers a stay & park option for those flying from B'ham. Easy walk to both NEC & the airport. Highly recommended.

6

Charlotte

16 mars 2024

·

A séjourné 1 nuit

The property is walking distance to the arena (5 mins) and free parking. The negative is the hotel is so warm, the corridors and bedrooms are boiling! The ‘aircon’ in the room doesn’t work and was extremely hot all night. Can’t open windows due to noise from the motorway. Would only recommend to stay here if you are visiting Resorts World and can handle a boiling hot bedroom

10

Tyvian

8 nov. 2025

·

A séjourné 2 nuits

My only complaint really is that it’s a little bit dated, but apart from that, the staff were fantastic and everything was clean and tidy.

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Service

Le service est un point positif constant, avec des équipes accueillantes et efficaces à la réception, au bar et au restaurant, et les problèmes sont généralement résolus. Quelques séjours font état de réponses lentes ou d'une mauvaise gestion en cas de perturbations, et d'un manque de politesse occasionnel.

Avis de voyageur à ce sujet

10

Marie

23 nov. 2025

·

A séjourné 1 nuit

Polite staff and really comfortable bed. Slept extremely well. Would stay again.

2

Jonathan

2 juil. 2025

·

A séjourné 1 nuit

I'll start off be complimenting the reception staff for their efforts, but the Duty Manager showed a complete disregard for guest health and welfare. There was a power cut in the area. Not a thing that the hotel could do about it but the power went off at 2.30 pm, I checked in at 4.15. There was time for me to be contacted and for me to make alternative arrangements. Because of the power outage their was no operational lift, corridor lighting was poor, no power in rooms (so no TV, internet, etc). To make matters worse, because their was no power the cold water pump was unable to circulate water to the rooms. So no toilet or washing facilities until 8.40 pm when a generator was brought in. The only working toilets were on the ground floor (bear in mind that there was no lighting in the corridors to find your way and the lifts weren't working. So anyone with walking difficulties could not access basic hygiene facilities. I discussed this with the Duty Manager, who simply advised that it was out of their hands....a very disappointing response when the hotel could not provide basic hygiene facilities. The electricity came back at some point through the night. Overall, a poor stay and a disappointing response from the Duty Manager

10

Nick

5 nov. 2025

·

A séjourné 1 nuit

Been staying at the Arden for 20 + years. High standards maintained with pleasant attentive staff. Food, both in restaurant for evening meal, and breakfast, good.

10

Hugh

17 nov. 2025

·

A séjourné 4 nuits

From front desk to the girls in the restaurant. Everything was excellent.

8

Melissa

13 mars 2025

·

A séjourné 1 nuit

Convenient to the NEC friendly helpful staff clean comfortable room would stay again

8

John

28 nov. 2025

·

A séjourné 3 nuits

The beast part about this establishment is the staff! Super friendly,courteous and kind!!

8

Sarah

6 nov. 2025

·

A séjourné 2 nuits

Initially there were some issues with my room at check-in around noise but after a while the hotel resolved this and I had a great stay. Isabel on reception was brilliant.

10

maxine

25 mars 2024

·

A séjourné 1 nuit

We had a wonderful night stay on Wednesday 13th March before flying the next day. Using your park and fly option. The only staff member we really dealt with was a young man who worked the bar on that afternoon, can’t remember his name but he was very helpful and chatty, I can’t say the same for the female bar manager who took over from him, we found her very rude and spent more time chatting to her young female colleagues. I returned a pint of carling which was clearly flat but had been perfect all afternoon!, for her to say “just poor her another one”! And to continue discussing the issue with her colleagues when I sat down. Clearly needs to brush up on her customer service skills. Other than that we were very impressed with the hotel and found it great value for money and will certainly return

8

Joyce

8 nov. 2025

·

A séjourné 2 nuits

Receptionists were helpful and polite, clean room, comfortable bed and quiet environment. Excellent room service, and the food was delicious. The ONLY downside was that I had to request room service for two consecutive nights using my phone, because the telephone in the room (272), was not working. I reported it both nights, but they seemed unbothered. This led me to believe that they probably already knew. Otherwise it was a lovely stay and I will definitely return❤️

10

Dave

19 nov. 2025

·

A séjourné 1 nuit

Fantastic team of people. All departments, so engaging, helpful and showed great team spirit

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Emplacement

Exceptionnellement pratique pour le NEC/Resorts World et Birmingham International, avec de nombreux clients qui s'y rendent à pied en 5 à 20 minutes selon l'itinéraire. Certains voyageurs trouvent la signalisation ou les travaux routiers déroutants à l'approche.

Avis de voyageur à ce sujet

8

Renny

11 janv. 2025

·

A séjourné 1 nuit

Attending a show at NEC, first time staying at Arden Hotel. Arrived late evening to BHX, directions to hotel are unclear, but the hotel is about a 10-15 minute walk from Railway station via NEC. Tip is follow the signs for Resort World and Arden Hotel is located effectively behind the BP Pulse Arena, on the opposite side of the railway. You need to walk through a Car Park (6?), over the railway via the footpath beside the dual carriageway and to the Hotel. Maybe not ideal with heavy luggage, but no problem if travelling light.

8

sarah

27 janv. 2025

·

A séjourné 1 nuit

Reasonably priced hotel near to the NEC. We had a last minute stop over at the NEC and had a comfortable room with all of the expected in-room facilities. The decor is a bit dated but in good condition. Can't really fault it for a quick stop over. Plus parking is free which is a huge bonus in that area!

8

Mark

7 oct. 2025

·

A séjourné 1 nuit

Great location for the airport - a twelve minute walk to Birmingham International from which you can get the free monorail shuttle to the airport

10

michele

15 déc. 2024

·

A séjourné 1 nuit

Perfect for a 5 min walk to BP Pulse Live. Perfect for 10 min walk to Birmingham International train station. Spacious hotel, good car park spaces and friendly, helpful staff

8

Ville

20 mars 2024

·

A séjourné 2 nuits

The only negative thing was the air conditioner which only expelled warm or hot air. Otherwise no complaints. We pretty much got what we expected. The walk to the Resorts World Arena was less than 10 minutes. Awesome.

10

Allen

20 sept. 2025

·

A séjourné 1 nuit

great place for a trip to NEC, 10 minutes walk. Staff good

8

Daniel

19 juin 2025

·

A séjourné 1 nuit

Absolutely perfect for the NEC and BP Pulse. 5 min walk max!!!

10

Sally

30 nov. 2025

·

A séjourné 1 nuit

Staff were lovely, excellent location for bp pulse, resort world and Birmingham international

8

Sandra

8 août 2025

·

A séjourné 1 nuit

Was perfect for the NEC and about 10 mins walk from the Station.

10

Kathryn

11 juin 2025

·

A séjourné 1 nuit

Really well located for the NEC plus just down the road from the station. The staff were friendly and helpful.

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Repas

Les repas au bar et au restaurant sont largement salués pour leur goût et leur rapport qualité-prix. Le petit-déjeuner suscite des réactions mitigées : beaucoup l'apprécient, mais d'autres le trouvent cher, limité ou lent, et le service en chambre peut être variable.

Avis de voyageur à ce sujet

10

Allison

17 sept. 2025

·

A séjourné 1 nuit

Easy to check in. Friendly staff. Bar food delicious and reasonable. Rooms dated but comfy. Ideal for NEC/BP Live just a 15 minute walk alone the main road. Would definitely book again.

8

Glyn

14 nov. 2025

·

A séjourné 2 nuits

Food was very reasonable price and excellent, and the bar staff was very efficient.

4

RICHARD

7 nov. 2024

·

A séjourné 2 nuits

Hotel and rooms are very dated Room service food was cold and the quality was poor, I had fish chips and peas the chips and peas was cold they brought a new bowl of chips up but I had finished my dinner by then and when I spoke to the hotel they refunded £3 for the chips Hotel could be lovely but needs updating No room service menus in the room and no ironing board Went down to breakfast at 0630 to be told that the chef was not in yet so you could only have continental 2nd day at breakfast no pastries available

10

Chris

10 nov. 2025

·

A séjourné 4 nuits

Lovely clean room excellent breakfast at a very reasonable price with very helpful and nice staff. Great parking facilities.

10

Richard

11 sept. 2025

·

A séjourné 1 nuit

A great place to stay for the NEC. Emma was particularly helpful as we had booked a second night later in my partner’s name, which looked complicated! Parking was also excellent, with easy walk to NEC. And excellent breakfasts- what more could you want?! We’ll be back.

8

Graham

25 févr. 2025

·

A séjourné 1 nuit

Good location for NEC. Large hotel rooms adequate but very poor breakfast. Evening meal was good.

10

Marilyn

8 nov. 2025

·

A séjourné 2 nuits

Great to have continental option for breakfast. Staff were helpful and efficient as well as friendly

6

Mathew

16 nov. 2025

·

A séjourné 1 nuit

Hotel was clean and staff were good. Hotel room was acceptable but bathroom shower screen leaked and the shower was mounted 5ft up the wall. That’s not much good when you are 6 foot 4”! I banged my head three times! We came down for breakfast a little late and were charged £14 each. But when we got to the counter there was only cooked breakfast left. No white bread, no pastries and limited jams etc. The cooked was good quality but it seemed expensive for the limited options. The gym was interesting as it’s accessed via the swimming pool up a spiral staircase. The equipment was then a little tired. The pool and jazuzi looked good but we didn’t use them.

10

Julie

16 août 2025

·

A séjourné 1 nuit

Room was a good size - pool area was nice (only a couple of people in there). Able to use jacuzzi, sauna and steam room without any hassle of too many people. We didn’t eat in the restaurant as the food choices didn’t suit both of us. A fancy burger on the restaurant menu would have been a good option as we could all have eaten. Bar food was great.

10

Matthew

20 nov. 2025

·

A séjourné 2 nuits

Room was clean, lots of amenities, even accounted for the colder weather with extra heaters. Restaurant and bar food was great. Staff very friendly.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	78 $US
février	98 $US
mars	115 $US
avril	100 $US
mai	105 $US
juin	115 $US
juillet	81 $US
août	83 $US
septembre	133 $US
octobre	111 $US
novembre	125 $US
décembre	82 $US

di	lu	ma	me	je	ve	sa
1 $65	2 $90	3	4	5 $123	6 $130	7 $106
8 $73	9 $73	10 $144	11 $123	12 $182	13 $228	14
15 $73	16 $73	17 $146	18 $229	19 $73	20 $151	21
22 $65	23 $106	24 $182	25	26 $160	27 $142	28 $232
29 $73	30 $73

Arden Hotel And Leisure Club

Prix pour Arden Hotel And Leisure Club

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure avec lits jumeaux

Chambre Supérieure, 1 très grand lit

Chambre avec lits jumeaux

Chambre Double

Chambre Familiale

Avis des voyageurs sur Arden Hotel And Leisure Club

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $85	20 $117	21 $90	22 $72	23 $81	24 $81
25 $69	26 $79	27 $136	28 $122	29 $127	30 $143	31 $182