Pristine Patagonia Hotel
From
$107
/ night
Select dates to see prices and availability
From
$107
/ night
About this property
With a stay at Pristine Patagonia Hotel in Natales, you'll be within a 5-minute walk of Última Esperanza Fjord and Costanera. This hotel is 0.4 mi (0.7 km) from Centro Cultural Natalis and 0.5 mi (0.9 km) from History Museum.
...Business amenities
The front desk is staffed during limited hours.
Dining
A complimentary local cuisine breakfast is served daily from 6:30 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 9 guestrooms. Complimentary wireless internet access is available to keep you connected.
Location
With a stay at Pristine Patagonia Hotel in Natales, you'll be within a 5-minute walk of Última Esperanza Fjord and Costanera. This hotel is 0.4 mi (0.7 km) from Centro Cultural Natalis and 0.5 mi (0.9 km) from History Museum.
What's nearby
Última Esperanza Fjord(0.1 miles)
Costanera(0.1 miles)
History Museum(0.2 miles)
Puerto Natales Casino(0.4 miles)
Centro Cultural Natalis(0.4 miles)
Plaza de Armas(0.4 miles)
Cueva del Milodon(0.7 miles)
Mirador Cerro Dorotea(1 miles)
Cerro Dorotea(14.6 miles)
Mylodon Cave Natural Monument(16 miles)
Puerto Natales (PNT-Teniente J. Gallardo)(5.7 miles)
Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)(142.3 miles)
Parking
Non-Smoking Rooms
Tour Desk
Luggage Storage
Allergy-Free Room Available
Self Laundry
Location
37 Manuel Bulnes, Natales, Chile
Última Esperanza Fjord (0.1 miles)
Costanera (0.1 miles)
History Museum (0.2 miles)
Puerto Natales Casino (0.4 miles)
Centro Cultural Natalis (0.4 miles)
Plaza de Armas (0.4 miles)
Room options
17
Classic Double Room
Room details
1 King Bed
Sleeps 2
Wi-Fi (Free)Private BathroomSoundproofing
20
Basic Twin Room
Room details
2 Twin Beds
Sleeps 2
Wi-Fi (Free)Soundproofing
13
Basic Triple Room
Room details
3× Twin Beds
Sleeps 3
Wi-Fi (Free)Soundproofing
Guest reviews of Pristine Patagonia Hotel
9.8
Exceptional
Based on 137 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Pristine Patagonia Hotel, travelers highlight very friendly, hands‑on service, a walkable waterfront location near restaurants, and clean, comfortable rooms suited to staging Torres del Paine trips, with simple breakfasts and early start times that help early departures.
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What guests think
At Pristine Patagonia Hotel, travelers highlight very friendly, hands‑on service, a walkable waterfront location near restaurants, and clean, comfortable rooms suited to staging Torres del Paine trips, with simple breakfasts and early start times that help early departures.
Many note spacious, quiet rooms with fjord views and rustic‑modern decor. Some mention limited bathroom shelving or quirky showers, no in‑room TVs, a fee for luggage storage, and occasional confusion over tax charges. Overall, expect a small, well‑kept base with practical comforts.
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AI-generated summary based on recent guest reviews
Facilities
Trek‑friendly extras like hiking pole rentals are available, and luggage storage is offered for a fee; few broader amenities are noted.
Related guest reviews
10
Sudhansu
Jan 31, 2026
·
Stayed 1 night
Pristine Patagonia is a great choice in Puerto Natales, especially for a short stay. It’s a relatively new property, very comfortable, and an easy walk from the city centre. Rooms are simple and well done, the breakfast is minimal but good, and having on-site parking was a big plus. We stayed just one night and found it extremely convenient and easy - would happily stay again.
Pristine Patagonia is a great choice in Puerto Natales, especially for a short stay. It’s a relatively new property, very comfortable, and an easy walk from the city centre. Rooms are simple and well done, the breakfast is minimal but good, and having on-site parking was a big plus. We stayed just one night and found it extremely convenient and easy - would happily stay again.
8
Lauren
Nov 26, 2025
·
Stayed 1 night
The staff is excellent. Their hospitality made our stay even better. The rooms are larger and very clean. The breakfast was good. We stayed one night before the W trek and they let us borrow hiking poles for $5 and store our luggage for a fee.
The staff is excellent. Their hospitality made our stay even better. The rooms are larger and very clean. The breakfast was good. We stayed one night before the W trek and they let us borrow hiking poles for $5 and store our luggage for a fee.
10
Luciana
Oct 22, 2025
·
Stayed 1 night
Pristine is located close to the waterfront of Puerto Natales and you can walk anywhere from the hotel. The rooms are quiet, big and new, the staff is amazing ( gracias Dani & Cristina). Breakfast is good (bread, cake, crackers, jam, coffee, milk, yogurt, ham and juice). I missed chocolate to add to my milk but I could go to the corner of the street to get pastries and hot chocolate at Darwin Pastries. Pristine hotel also kept my luggage while I was in Torres de Paine for a small fee. I had a good time at Pristine Hotel!
Pristine is located close to the waterfront of Puerto Natales and you can walk anywhere from the hotel. The rooms are quiet, big and new, the staff is amazing ( gracias Dani & Cristina). Breakfast is good (bread, cake, crackers, jam, coffee, milk, yogurt, ham and juice). I missed chocolate to add to my milk but I could go to the corner of the street to get pastries and hot chocolate at Darwin Pastries. Pristine hotel also kept my luggage while I was in Torres de Paine for a small fee. I had a good time at Pristine Hotel!
2
Yan
Dec 10, 2024
·
Stayed 1 night
It is uncommon for me to give bad reviews, but I would really give a caution to everyone who would like to give this hotel a try Cons: 1. I paid this reservation in full on the booking website. Upon check-in, the staff was asking me to pay extra taxes of 20000+ pesos, which is out of nowhere. The explanation was the hotel is new and the owner didn't set up things properly. I contested and they gave up 2. This hotel charges 3000 pesos per day for storing the luggage, while other hotels generally offer this for free to guests. I was in a hurry the other day and had to accept the charge. 3. The hotel rooms are facing west which means the room gets very hot in the afternoon. I have to leave the window to cool the room down. Since there is no window screen, a lot of flies got into the room. I have to manually kill them which is an awful experience. Others must have done the same as you could find marks on the wall. 4. The room is not quite clean but the toilet is jammed somehow. Pro:the front desk staff is very friendly and tries to help with my needs. Hotel is close to water fromt
It is uncommon for me to give bad reviews, but I would really give a caution to everyone who would like to give this hotel a try Cons: 1. I paid this reservation in full on the booking website. Upon check-in, the staff was asking me to pay extra taxes of 20000+ pesos, which is out of nowhere. The explanation was the hotel is new and the owner didn't set up things properly. I contested and they gave up 2. This hotel charges 3000 pesos per day for storing the luggage, while other hotels generally offer this for free to guests. I was in a hurry the other day and had to accept the charge. 3. The hotel rooms are facing west which means the room gets very hot in the afternoon. I have to leave the window to cool the room down. Since there is no window screen, a lot of flies got into the room. I have to manually kill them which is an awful experience. Others must have done the same as you could find marks on the wall. 4. The room is not quite clean but the toilet is jammed somehow. Pro:the front desk staff is very friendly and tries to help with my needs. Hotel is close to water fromt
10
Ian
Sep 8, 2025
·
Stayed 5 nights
Wow, what a great little hotel. Amazing views from the room, a very comfortable bed, and great water pressure in the shower. The included breakfast was simple but exactly what we needed with very helpful staff. My wife and I ran the Patagonia International Marathon and this was right next to the official race hotel so it was very convenient. Also, it was very close to shopping and plenty of restaurants. It was also a reasonable distance from the national park. We drove each day to Torres Del Paine and the drive was about 1.5 hours which wasn't bad. Even better the hotel had hiking poles for use to rent for 5000 CLP per day, which was great because they are required on some trails. Overall, this was a great stay and we had a wonderful time.
Wow, what a great little hotel. Amazing views from the room, a very comfortable bed, and great water pressure in the shower. The included breakfast was simple but exactly what we needed with very helpful staff. My wife and I ran the Patagonia International Marathon and this was right next to the official race hotel so it was very convenient. Also, it was very close to shopping and plenty of restaurants. It was also a reasonable distance from the national park. We drove each day to Torres Del Paine and the drive was about 1.5 hours which wasn't bad. Even better the hotel had hiking poles for use to rent for 5000 CLP per day, which was great because they are required on some trails. Overall, this was a great stay and we had a wonderful time.
10
Amanda
Jan 16, 2025
·
Stayed 5 nights
Hotel agradável, esperava mais pelo valor… Não possuem tv nos quartos, café da manhã extremamente simples (tem hostel na cidade que oferece um café da manhã bem melhor). Não fornecem snacks para levarem nos passeios que acontecem nos horários mais cedo que o café da manhã. Localização ok, de fácil acesso andando para o centro. Funcionários não falam muito bem inglês e não entendem muito bem o português. Cobraram os 19% de IVA no check-in e ficamos sem entender o porquê, pois a comunicação ficou prejudicada por não falarem em inglês. Serviço de quarto e troca de toalhas somente são realizados quando solicitados. Solicitei arrumação do quarto e posteriormente, observei que sumiu alguns itens pessoais meus. Muito triste esse tipo de situação acontecer em um hotel desse nível, mas como não foi nada de muito valor, não fiz questão de fazer uma reclamação formal. Possuem serviço de lavanderia. Não possuem frigobar nos quartos.
Hotel agradável, esperava mais pelo valor… Não possuem tv nos quartos, café da manhã extremamente simples (tem hostel na cidade que oferece um café da manhã bem melhor). Não fornecem snacks para levarem nos passeios que acontecem nos horários mais cedo que o café da manhã. Localização ok, de fácil acesso andando para o centro. Funcionários não falam muito bem inglês e não entendem muito bem o português. Cobraram os 19% de IVA no check-in e ficamos sem entender o porquê, pois a comunicação ficou prejudicada por não falarem em inglês. Serviço de quarto e troca de toalhas somente são realizados quando solicitados. Solicitei arrumação do quarto e posteriormente, observei que sumiu alguns itens pessoais meus. Muito triste esse tipo de situação acontecer em um hotel desse nível, mas como não foi nada de muito valor, não fiz questão de fazer uma reclamação formal. Possuem serviço de lavanderia. Não possuem frigobar nos quartos.
10
Markus
Nov 21, 2024
·
Stayed 1 night
Tolles Personal, hübsche große schön eingerichtete Zimmer. Große Betten. Kofferaufbewahrung kostet extra.
Tolles Personal, hübsche große schön eingerichtete Zimmer. Große Betten. Kofferaufbewahrung kostet extra.
10
Bobby
Nov 2, 2025
·
Stayed 1 night
Room was neat and tidy, good shower pressure. The staff were welcoming, given excellent restaurant recommendations and also we had a discount for pole hire + leaving our bags for 3 nights. Breakfast was good with scrambled eggs + the lady allowed us to take away x2 hard boiled eggs. Would book again!
Room was neat and tidy, good shower pressure. The staff were welcoming, given excellent restaurant recommendations and also we had a discount for pole hire + leaving our bags for 3 nights. Breakfast was good with scrambled eggs + the lady allowed us to take away x2 hard boiled eggs. Would book again!
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is praised throughout, with rooms and common areas kept tidy; only an isolated complaint noted about room cleanliness and a toilet issue.
Related guest reviews
10
Miyako
Dec 6, 2025
·
Stayed 2 nights
Staff is kind. Room is clean and comfortable.
Staff is kind. Room is clean and comfortable.
10
Jamie
Dec 7, 2025
·
Stayed 4 nights
The hotel is in great condition. It's clean, comfortable and well decorated. The location is perfect for walking to restaurants and shops. The staff, Vanessa, Daniela, and Christina are wonderful. They're friendly and knowledgeable about the area and super helpful!
The hotel is in great condition. It's clean, comfortable and well decorated. The location is perfect for walking to restaurants and shops. The staff, Vanessa, Daniela, and Christina are wonderful. They're friendly and knowledgeable about the area and super helpful!
10
Chris
Jan 7, 2025
·
Stayed 1 night
New hotel with a cool vibe. Great clean room. 5 stars
New hotel with a cool vibe. Great clean room. 5 stars
10
Kimberley
Apr 9, 2025
·
Stayed 1 night
This hotel was an absolute stunner! Would stay again in a heart beat! Very modern and clean! Lovely staff too!
This hotel was an absolute stunner! Would stay again in a heart beat! Very modern and clean! Lovely staff too!
2
Yan
Dec 10, 2024
·
Stayed 1 night
It is uncommon for me to give bad reviews, but I would really give a caution to everyone who would like to give this hotel a try Cons: 1. I paid this reservation in full on the booking website. Upon check-in, the staff was asking me to pay extra taxes of 20000+ pesos, which is out of nowhere. The explanation was the hotel is new and the owner didn't set up things properly. I contested and they gave up 2. This hotel charges 3000 pesos per day for storing the luggage, while other hotels generally offer this for free to guests. I was in a hurry the other day and had to accept the charge. 3. The hotel rooms are facing west which means the room gets very hot in the afternoon. I have to leave the window to cool the room down. Since there is no window screen, a lot of flies got into the room. I have to manually kill them which is an awful experience. Others must have done the same as you could find marks on the wall. 4. The room is not quite clean but the toilet is jammed somehow. Pro:the front desk staff is very friendly and tries to help with my needs. Hotel is close to water fromt
It is uncommon for me to give bad reviews, but I would really give a caution to everyone who would like to give this hotel a try Cons: 1. I paid this reservation in full on the booking website. Upon check-in, the staff was asking me to pay extra taxes of 20000+ pesos, which is out of nowhere. The explanation was the hotel is new and the owner didn't set up things properly. I contested and they gave up 2. This hotel charges 3000 pesos per day for storing the luggage, while other hotels generally offer this for free to guests. I was in a hurry the other day and had to accept the charge. 3. The hotel rooms are facing west which means the room gets very hot in the afternoon. I have to leave the window to cool the room down. Since there is no window screen, a lot of flies got into the room. I have to manually kill them which is an awful experience. Others must have done the same as you could find marks on the wall. 4. The room is not quite clean but the toilet is jammed somehow. Pro:the front desk staff is very friendly and tries to help with my needs. Hotel is close to water fromt
10
Aruna
Dec 7, 2025
·
Stayed 3 nights
Front desk was very friendy and helpful. Room was spacuious and clean.
Front desk was very friendy and helpful. Room was spacuious and clean.
10
Antonio
Dec 30, 2025
·
Stayed 4 nights
Excelente alojamiento. Habitación grande y muy limpia. Buenas vistas del fiordo. Personal excepcional. Cristina, Dani y Vanessa hicieron nuestra estancia aún mejor. Muchas gracias a todas.
Excelente alojamiento. Habitación grande y muy limpia. Buenas vistas del fiordo. Personal excepcional. Cristina, Dani y Vanessa hicieron nuestra estancia aún mejor. Muchas gracias a todas.
10
Larry
Jan 21, 2026
·
Stayed 1 night
Really enjoyed my stays at Pristine Patagonia Hotel! Stayed there the night before my trek at Torres Del Paine National Park and the night after. Bed was super comfortable, rooms were very clean, quiet and the breakfast was great with plenty of healthy options. Staff were extremely friendly! Would definitely stay here again!
Really enjoyed my stays at Pristine Patagonia Hotel! Stayed there the night before my trek at Torres Del Paine National Park and the night after. Bed was super comfortable, rooms were very clean, quiet and the breakfast was great with plenty of healthy options. Staff were extremely friendly! Would definitely stay here again!
10
TIMOTHY
Nov 10, 2025
·
Stayed 1 night
Clean room, great bed, very helpful staff were very informative about the area. Breakfast was very good. Warm high pressure shower. Very nice rustic style decor. Would stay again if returning.
Clean room, great bed, very helpful staff were very informative about the area. Breakfast was very good. Warm high pressure shower. Very nice rustic style decor. Would stay again if returning.
10
Nathan
Nov 26, 2024
·
Stayed 2 nights
Kept nice and clean with courteous staff
Kept nice and clean with courteous staff
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, quiet and comfortable, some with fjord views and warm rustic‑modern decor; recurring downsides include limited bathroom shelving or quirky showers, and no in‑room TVs.
Related guest reviews
10
Susan
Oct 6, 2025
·
Stayed 2 nights
The property was extremely well kept and comfortable! Check in was quick and easy. The staff was friendly and helpful. The hotel is in walking distance of the water and downtown. Wi fi worked. Fyi.. there’s no TV in the room.
The property was extremely well kept and comfortable! Check in was quick and easy. The staff was friendly and helpful. The hotel is in walking distance of the water and downtown. Wi fi worked. Fyi.. there’s no TV in the room.
8
Lauren
Nov 26, 2025
·
Stayed 1 night
The staff is excellent. Their hospitality made our stay even better. The rooms are larger and very clean. The breakfast was good. We stayed one night before the W trek and they let us borrow hiking poles for $5 and store our luggage for a fee.
The staff is excellent. Their hospitality made our stay even better. The rooms are larger and very clean. The breakfast was good. We stayed one night before the W trek and they let us borrow hiking poles for $5 and store our luggage for a fee.
8
Patrick
Nov 7, 2025
·
Stayed 1 night
Zimmer am sich sehr schön, die Dusche hätte besser gelöstcwerden können. Relativ kleines Badezimmer.
Zimmer am sich sehr schön, die Dusche hätte besser gelöstcwerden können. Relativ kleines Badezimmer.
8
James
Nov 12, 2025
·
Stayed 2 nights
Staff were excellent. Daniela and Christina are friendly, engaging and helpful. They made for a fun stay. An improvement that is needed is in the bathroom design. Although modern and clean, there is inadequate countertop and shelf space. They should install some shelves, and add a in-room chair.
Staff were excellent. Daniela and Christina are friendly, engaging and helpful. They made for a fun stay. An improvement that is needed is in the bathroom design. Although modern and clean, there is inadequate countertop and shelf space. They should install some shelves, and add a in-room chair.
10
Antonio
Dec 30, 2025
·
Stayed 4 nights
Excelente alojamiento. Habitación grande y muy limpia. Buenas vistas del fiordo. Personal excepcional. Cristina, Dani y Vanessa hicieron nuestra estancia aún mejor. Muchas gracias a todas.
Excelente alojamiento. Habitación grande y muy limpia. Buenas vistas del fiordo. Personal excepcional. Cristina, Dani y Vanessa hicieron nuestra estancia aún mejor. Muchas gracias a todas.
10
barry
Oct 26, 2025
·
Stayed 2 nights
Great stay, really good location just a few minutes walk from main Street, nice and peaceful yet plenty of good places to to eat near Large comfortable room, friendly helpful staff Would definitely recommend this place and stay here again
Great stay, really good location just a few minutes walk from main Street, nice and peaceful yet plenty of good places to to eat near Large comfortable room, friendly helpful staff Would definitely recommend this place and stay here again
10
Thomas
Nov 24, 2025
·
Stayed 3 nights
This quaint hotel was clean and is located in a great location. By the water, with a short walk to the center of town. (Do visit the friendly cafe located next door for lunch or dinner.) They have a continental breakfast, and a staff member offers to make eggs to go along with your meal. The shower was a bit quirky. Be careful so you don’t get burned. And there is no shelf for items. The body wash (as marked on the bottle) and what I hope was shampoo (no markings on the bottle) were on the dresser, so you have to bring the glass bottles into the shower and put them on the floor of the shower. What really made my stay five stars was Dani. She speaks excellent English, and is kind and helpful. Thank you Dani for making my stay so nice!
This quaint hotel was clean and is located in a great location. By the water, with a short walk to the center of town. (Do visit the friendly cafe located next door for lunch or dinner.) They have a continental breakfast, and a staff member offers to make eggs to go along with your meal. The shower was a bit quirky. Be careful so you don’t get burned. And there is no shelf for items. The body wash (as marked on the bottle) and what I hope was shampoo (no markings on the bottle) were on the dresser, so you have to bring the glass bottles into the shower and put them on the floor of the shower. What really made my stay five stars was Dani. She speaks excellent English, and is kind and helpful. Thank you Dani for making my stay so nice!
10
Ian
Sep 8, 2025
·
Stayed 5 nights
Wow, what a great little hotel. Amazing views from the room, a very comfortable bed, and great water pressure in the shower. The included breakfast was simple but exactly what we needed with very helpful staff. My wife and I ran the Patagonia International Marathon and this was right next to the official race hotel so it was very convenient. Also, it was very close to shopping and plenty of restaurants. It was also a reasonable distance from the national park. We drove each day to Torres Del Paine and the drive was about 1.5 hours which wasn't bad. Even better the hotel had hiking poles for use to rent for 5000 CLP per day, which was great because they are required on some trails. Overall, this was a great stay and we had a wonderful time.
Wow, what a great little hotel. Amazing views from the room, a very comfortable bed, and great water pressure in the shower. The included breakfast was simple but exactly what we needed with very helpful staff. My wife and I ran the Patagonia International Marathon and this was right next to the official race hotel so it was very convenient. Also, it was very close to shopping and plenty of restaurants. It was also a reasonable distance from the national park. We drove each day to Torres Del Paine and the drive was about 1.5 hours which wasn't bad. Even better the hotel had hiking poles for use to rent for 5000 CLP per day, which was great because they are required on some trails. Overall, this was a great stay and we had a wonderful time.
10
Chenchen
Mar 18, 2025
·
Stayed 2 nights
The view is very beautiful. I got the ocean view on the second floor. The staff is very friendly and will ask you whether you would like scramble eggs.
The view is very beautiful. I got the ocean view on the second floor. The staff is very friendly and will ask you whether you would like scramble eggs.
10
Brandon
Nov 23, 2024
·
Stayed 3 nights
What an amazing view of mountains, boats in the lake/fjord. Very friendly and accommodating staff.
What an amazing view of mountains, boats in the lake/fjord. Very friendly and accommodating staff.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as exceptionally friendly and helpful, with staff assisting with planning, bookings and flexible breakfast times; a few guests reported confusion over IVA/tax charges or occasional language limitations.
Related guest reviews
10
YING CHOO
Jul 4, 2025
·
Stayed 2 nights
Thank you, Jacob, for your generous hospitality and your efforts to secure a one-night rebate from Expedia for my stay from June 16th to 18th. I sincerely hope your request is successful and that I receive the refund for my one-night stay. The chaos of duplicate room bookings arose due to two tour operators canceling my booked tour at the very last minute, which forced me to seek alternative activities for my trip to Patagonia. While this situation was unfortunate, it is in no way a reflection of the hotel’s quality—just a bit of bad luck on my part in planning. Despite this, my trip has been wonderful, and I definitely plan to return to Puerto Natales, possibly staying at your hotel again. Thank you once again for everything!
Thank you, Jacob, for your generous hospitality and your efforts to secure a one-night rebate from Expedia for my stay from June 16th to 18th. I sincerely hope your request is successful and that I receive the refund for my one-night stay. The chaos of duplicate room bookings arose due to two tour operators canceling my booked tour at the very last minute, which forced me to seek alternative activities for my trip to Patagonia. While this situation was unfortunate, it is in no way a reflection of the hotel’s quality—just a bit of bad luck on my part in planning. Despite this, my trip has been wonderful, and I definitely plan to return to Puerto Natales, possibly staying at your hotel again. Thank you once again for everything!
10
Suparna
Dec 31, 2024
·
Stayed 1 night
The owner was so incredible and kind! She gave us great tips for our travels. She went out of her way to drive us to a restaurant she recommended. The hotel is very clean, located very close to the water and close to town! Highly recommend you stay at this hotel!
The owner was so incredible and kind! She gave us great tips for our travels. She went out of her way to drive us to a restaurant she recommended. The hotel is very clean, located very close to the water and close to town! Highly recommend you stay at this hotel!
10
Sigma
Dec 2, 2025
·
Stayed 1 night
The hosts came in clutch. There were unexpected circumstances that messed with our plans. But they were able to help and salvage a lot. Could not recommend enough, especially if you suck a planning.
The hosts came in clutch. There were unexpected circumstances that messed with our plans. But they were able to help and salvage a lot. Could not recommend enough, especially if you suck a planning.
10
Jamie
Dec 7, 2025
·
Stayed 4 nights
The hotel is in great condition. It's clean, comfortable and well decorated. The location is perfect for walking to restaurants and shops. The staff, Vanessa, Daniela, and Christina are wonderful. They're friendly and knowledgeable about the area and super helpful!
The hotel is in great condition. It's clean, comfortable and well decorated. The location is perfect for walking to restaurants and shops. The staff, Vanessa, Daniela, and Christina are wonderful. They're friendly and knowledgeable about the area and super helpful!
10
michel
Nov 30, 2025
·
Stayed 1 night
Bel hotel. Belle vue sur la mer depuis notre chambre. Personnel au top, tres cool et possibilité de comminiquer en Francais. Pt dej servi a partir de 6h, ce qui permet de partir tot pour le parc
Bel hotel. Belle vue sur la mer depuis notre chambre. Personnel au top, tres cool et possibilité de comminiquer en Francais. Pt dej servi a partir de 6h, ce qui permet de partir tot pour le parc
10
Carlo
Dec 10, 2024
·
The owner Jacob was amazing. Very good attitude and attention to the needs of the guests. Gave great insight on the area and the trekking experience. Could not have asked for a better service. We would definitely recommend and also go back if we are in the area again.
The owner Jacob was amazing. Very good attitude and attention to the needs of the guests. Gave great insight on the area and the trekking experience. Could not have asked for a better service. We would definitely recommend and also go back if we are in the area again.
2
Yan
Dec 10, 2024
·
Stayed 1 night
It is uncommon for me to give bad reviews, but I would really give a caution to everyone who would like to give this hotel a try Cons: 1. I paid this reservation in full on the booking website. Upon check-in, the staff was asking me to pay extra taxes of 20000+ pesos, which is out of nowhere. The explanation was the hotel is new and the owner didn't set up things properly. I contested and they gave up 2. This hotel charges 3000 pesos per day for storing the luggage, while other hotels generally offer this for free to guests. I was in a hurry the other day and had to accept the charge. 3. The hotel rooms are facing west which means the room gets very hot in the afternoon. I have to leave the window to cool the room down. Since there is no window screen, a lot of flies got into the room. I have to manually kill them which is an awful experience. Others must have done the same as you could find marks on the wall. 4. The room is not quite clean but the toilet is jammed somehow. Pro:the front desk staff is very friendly and tries to help with my needs. Hotel is close to water fromt
It is uncommon for me to give bad reviews, but I would really give a caution to everyone who would like to give this hotel a try Cons: 1. I paid this reservation in full on the booking website. Upon check-in, the staff was asking me to pay extra taxes of 20000+ pesos, which is out of nowhere. The explanation was the hotel is new and the owner didn't set up things properly. I contested and they gave up 2. This hotel charges 3000 pesos per day for storing the luggage, while other hotels generally offer this for free to guests. I was in a hurry the other day and had to accept the charge. 3. The hotel rooms are facing west which means the room gets very hot in the afternoon. I have to leave the window to cool the room down. Since there is no window screen, a lot of flies got into the room. I have to manually kill them which is an awful experience. Others must have done the same as you could find marks on the wall. 4. The room is not quite clean but the toilet is jammed somehow. Pro:the front desk staff is very friendly and tries to help with my needs. Hotel is close to water fromt
8
Nital
Dec 18, 2025
·
Stayed 1 night
The staff were amazing! They gave us lots of information about visiting and hiking in Torres del Paine. And also helped us book a couple of activities. The hotel itself is really nice. No frills but a clean and comfortable place. It has a decent room with lovely views of the water and is located within walking distance to restaurants. The shower was really good with hot water and good pressure. Breakfast was good with hot options available. Overall it was a lovely stay.
The staff were amazing! They gave us lots of information about visiting and hiking in Torres del Paine. And also helped us book a couple of activities. The hotel itself is really nice. No frills but a clean and comfortable place. It has a decent room with lovely views of the water and is located within walking distance to restaurants. The shower was really good with hot water and good pressure. Breakfast was good with hot options available. Overall it was a lovely stay.
8
JERONIMO
Dec 5, 2024
·
Stayed 6 nights
Quartos são bons e o meu tinha uma ótima vista. A fachada pode não dar uma impressão muito boa, mas eu acho que é esse tipo de arquitetura e de materiais utilizados que garantem um ambiente “quentinho” dentro dos quartos. Café da manhã simples, mas bom. Parece que a cidade toda tem certa dificuldade de conseguir variedade de frutas durante certas épocas do ano. As informações de que necessitamos foram prestadas . Tenho apenas uma observação. Não sei qual foi a razão do mal entendido, mas inicialmente disseram que eu ainda teria que pagar um IVA de 19%. Mostrei para eles o recibo da Hoteis.com que continha a informação de “impostos incluídos” e nada mais me cobraram afirmando que assumiriam o prejuízo decorrente. De qualquer forma, criou-se uma situação constrangedora. Para nós a única vantagem de reservar uma estadia pela internet é justamente o fato de saber antecipadamente o total que vamos pagar, dar o número do cartão de crédito e não se preocupar mais com isso. Se, cansados da viagem, ainda temos que negociar valores ao chegar, simplesmente esse serviço não tem sentido.
Quartos são bons e o meu tinha uma ótima vista. A fachada pode não dar uma impressão muito boa, mas eu acho que é esse tipo de arquitetura e de materiais utilizados que garantem um ambiente “quentinho” dentro dos quartos. Café da manhã simples, mas bom. Parece que a cidade toda tem certa dificuldade de conseguir variedade de frutas durante certas épocas do ano. As informações de que necessitamos foram prestadas . Tenho apenas uma observação. Não sei qual foi a razão do mal entendido, mas inicialmente disseram que eu ainda teria que pagar um IVA de 19%. Mostrei para eles o recibo da Hoteis.com que continha a informação de “impostos incluídos” e nada mais me cobraram afirmando que assumiriam o prejuízo decorrente. De qualquer forma, criou-se uma situação constrangedora. Para nós a única vantagem de reservar uma estadia pela internet é justamente o fato de saber antecipadamente o total que vamos pagar, dar o número do cartão de crédito e não se preocupar mais com isso. Se, cansados da viagem, ainda temos que negociar valores ao chegar, simplesmente esse serviço não tem sentido.
10
Larry
Jan 21, 2026
·
Stayed 1 night
Really enjoyed my stays at Pristine Patagonia Hotel! Stayed there the night before my trek at Torres Del Paine National Park and the night after. Bed was super comfortable, rooms were very clean, quiet and the breakfast was great with plenty of healthy options. Staff were extremely friendly! Would definitely stay here again!
Really enjoyed my stays at Pristine Patagonia Hotel! Stayed there the night before my trek at Torres Del Paine National Park and the night after. Bed was super comfortable, rooms were very clean, quiet and the breakfast was great with plenty of healthy options. Staff were extremely friendly! Would definitely stay here again!
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AI-generated summary based on recent guest reviews
Location
Waterfront‑adjacent and an easy walk to downtown, shops and restaurants; a convenient base before and after Torres del Paine excursions.
Related guest reviews
10
jose
Jul 25, 2025
·
Stayed 3 nights
Very centric hotel, nice attention and excelent service.
Very centric hotel, nice attention and excelent service.
10
Susan
Oct 6, 2025
·
Stayed 2 nights
The property was extremely well kept and comfortable! Check in was quick and easy. The staff was friendly and helpful. The hotel is in walking distance of the water and downtown. Wi fi worked. Fyi.. there’s no TV in the room.
The property was extremely well kept and comfortable! Check in was quick and easy. The staff was friendly and helpful. The hotel is in walking distance of the water and downtown. Wi fi worked. Fyi.. there’s no TV in the room.
10
Sudhansu
Jan 31, 2026
·
Stayed 1 night
Pristine Patagonia is a great choice in Puerto Natales, especially for a short stay. It’s a relatively new property, very comfortable, and an easy walk from the city centre. Rooms are simple and well done, the breakfast is minimal but good, and having on-site parking was a big plus. We stayed just one night and found it extremely convenient and easy - would happily stay again.
Pristine Patagonia is a great choice in Puerto Natales, especially for a short stay. It’s a relatively new property, very comfortable, and an easy walk from the city centre. Rooms are simple and well done, the breakfast is minimal but good, and having on-site parking was a big plus. We stayed just one night and found it extremely convenient and easy - would happily stay again.
10
Jamie
Dec 7, 2025
·
Stayed 4 nights
The hotel is in great condition. It's clean, comfortable and well decorated. The location is perfect for walking to restaurants and shops. The staff, Vanessa, Daniela, and Christina are wonderful. They're friendly and knowledgeable about the area and super helpful!
The hotel is in great condition. It's clean, comfortable and well decorated. The location is perfect for walking to restaurants and shops. The staff, Vanessa, Daniela, and Christina are wonderful. They're friendly and knowledgeable about the area and super helpful!
10
Luciana
Oct 22, 2025
·
Stayed 1 night
Pristine is located close to the waterfront of Puerto Natales and you can walk anywhere from the hotel. The rooms are quiet, big and new, the staff is amazing ( gracias Dani & Cristina). Breakfast is good (bread, cake, crackers, jam, coffee, milk, yogurt, ham and juice). I missed chocolate to add to my milk but I could go to the corner of the street to get pastries and hot chocolate at Darwin Pastries. Pristine hotel also kept my luggage while I was in Torres de Paine for a small fee. I had a good time at Pristine Hotel!
Pristine is located close to the waterfront of Puerto Natales and you can walk anywhere from the hotel. The rooms are quiet, big and new, the staff is amazing ( gracias Dani & Cristina). Breakfast is good (bread, cake, crackers, jam, coffee, milk, yogurt, ham and juice). I missed chocolate to add to my milk but I could go to the corner of the street to get pastries and hot chocolate at Darwin Pastries. Pristine hotel also kept my luggage while I was in Torres de Paine for a small fee. I had a good time at Pristine Hotel!
10
Luciana
Oct 23, 2025
·
Stayed 2 nights
Pristine is located close to the water front. You can walk to downtown and good restaurants are located near by. The place is welcoming, looks new, nice design and decoration. It is clean. Dani & Cris ate nice and helpful. Breakfast is good: cookies, bread, ham, cheese, milk, coffee, eggs... If you want something more rich you can go to the coffee house right in the corner. I enjoyed my stay and would love to come back!
Pristine is located close to the water front. You can walk to downtown and good restaurants are located near by. The place is welcoming, looks new, nice design and decoration. It is clean. Dani & Cris ate nice and helpful. Breakfast is good: cookies, bread, ham, cheese, milk, coffee, eggs... If you want something more rich you can go to the coffee house right in the corner. I enjoyed my stay and would love to come back!
8
Nital
Dec 18, 2025
·
Stayed 1 night
The staff were amazing! They gave us lots of information about visiting and hiking in Torres del Paine. And also helped us book a couple of activities. The hotel itself is really nice. No frills but a clean and comfortable place. It has a decent room with lovely views of the water and is located within walking distance to restaurants. The shower was really good with hot water and good pressure. Breakfast was good with hot options available. Overall it was a lovely stay.
The staff were amazing! They gave us lots of information about visiting and hiking in Torres del Paine. And also helped us book a couple of activities. The hotel itself is really nice. No frills but a clean and comfortable place. It has a decent room with lovely views of the water and is located within walking distance to restaurants. The shower was really good with hot water and good pressure. Breakfast was good with hot options available. Overall it was a lovely stay.
10
barry
Oct 26, 2025
·
Stayed 2 nights
Great stay, really good location just a few minutes walk from main Street, nice and peaceful yet plenty of good places to to eat near Large comfortable room, friendly helpful staff Would definitely recommend this place and stay here again
Great stay, really good location just a few minutes walk from main Street, nice and peaceful yet plenty of good places to to eat near Large comfortable room, friendly helpful staff Would definitely recommend this place and stay here again
10
Gary
Apr 16, 2025
·
Stayed 2 nights
Great small hotel in the heart of Puerto Natales. Good restaurants nearby.
Great small hotel in the heart of Puerto Natales. Good restaurants nearby.
10
Thomas
Nov 24, 2025
·
Stayed 3 nights
This quaint hotel was clean and is located in a great location. By the water, with a short walk to the center of town. (Do visit the friendly cafe located next door for lunch or dinner.) They have a continental breakfast, and a staff member offers to make eggs to go along with your meal. The shower was a bit quirky. Be careful so you don’t get burned. And there is no shelf for items. The body wash (as marked on the bottle) and what I hope was shampoo (no markings on the bottle) were on the dresser, so you have to bring the glass bottles into the shower and put them on the floor of the shower. What really made my stay five stars was Dani. She speaks excellent English, and is kind and helpful. Thank you Dani for making my stay so nice!
This quaint hotel was clean and is located in a great location. By the water, with a short walk to the center of town. (Do visit the friendly cafe located next door for lunch or dinner.) They have a continental breakfast, and a staff member offers to make eggs to go along with your meal. The shower was a bit quirky. Be careful so you don’t get burned. And there is no shelf for items. The body wash (as marked on the bottle) and what I hope was shampoo (no markings on the bottle) were on the dresser, so you have to bring the glass bottles into the shower and put them on the floor of the shower. What really made my stay five stars was Dani. She speaks excellent English, and is kind and helpful. Thank you Dani for making my stay so nice!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is simple to good, often with eggs and early service for tours; a few guests found it very basic.
Related guest reviews
10
Sudhansu
Jan 31, 2026
·
Stayed 1 night
Pristine Patagonia is a great choice in Puerto Natales, especially for a short stay. It’s a relatively new property, very comfortable, and an easy walk from the city centre. Rooms are simple and well done, the breakfast is minimal but good, and having on-site parking was a big plus. We stayed just one night and found it extremely convenient and easy - would happily stay again.
Pristine Patagonia is a great choice in Puerto Natales, especially for a short stay. It’s a relatively new property, very comfortable, and an easy walk from the city centre. Rooms are simple and well done, the breakfast is minimal but good, and having on-site parking was a big plus. We stayed just one night and found it extremely convenient and easy - would happily stay again.
10
Luciana
Oct 22, 2025
·
Stayed 1 night
Pristine is located close to the waterfront of Puerto Natales and you can walk anywhere from the hotel. The rooms are quiet, big and new, the staff is amazing ( gracias Dani & Cristina). Breakfast is good (bread, cake, crackers, jam, coffee, milk, yogurt, ham and juice). I missed chocolate to add to my milk but I could go to the corner of the street to get pastries and hot chocolate at Darwin Pastries. Pristine hotel also kept my luggage while I was in Torres de Paine for a small fee. I had a good time at Pristine Hotel!
Pristine is located close to the waterfront of Puerto Natales and you can walk anywhere from the hotel. The rooms are quiet, big and new, the staff is amazing ( gracias Dani & Cristina). Breakfast is good (bread, cake, crackers, jam, coffee, milk, yogurt, ham and juice). I missed chocolate to add to my milk but I could go to the corner of the street to get pastries and hot chocolate at Darwin Pastries. Pristine hotel also kept my luggage while I was in Torres de Paine for a small fee. I had a good time at Pristine Hotel!
10
michel
Nov 30, 2025
·
Stayed 1 night
Bel hotel. Belle vue sur la mer depuis notre chambre. Personnel au top, tres cool et possibilité de comminiquer en Francais. Pt dej servi a partir de 6h, ce qui permet de partir tot pour le parc
Bel hotel. Belle vue sur la mer depuis notre chambre. Personnel au top, tres cool et possibilité de comminiquer en Francais. Pt dej servi a partir de 6h, ce qui permet de partir tot pour le parc
8
Nivea
Nov 10, 2024
·
Stayed 2 nights
O hotel por fora é um pouco estranho, mas quando você entra ele é novo e bem decorado. O quarto e o atendimento foram excelentes, porém o café da manhã deixou muito a desejar.
O hotel por fora é um pouco estranho, mas quando você entra ele é novo e bem decorado. O quarto e o atendimento foram excelentes, porém o café da manhã deixou muito a desejar.
8
Nital
Dec 18, 2025
·
Stayed 1 night
The staff were amazing! They gave us lots of information about visiting and hiking in Torres del Paine. And also helped us book a couple of activities. The hotel itself is really nice. No frills but a clean and comfortable place. It has a decent room with lovely views of the water and is located within walking distance to restaurants. The shower was really good with hot water and good pressure. Breakfast was good with hot options available. Overall it was a lovely stay.
The staff were amazing! They gave us lots of information about visiting and hiking in Torres del Paine. And also helped us book a couple of activities. The hotel itself is really nice. No frills but a clean and comfortable place. It has a decent room with lovely views of the water and is located within walking distance to restaurants. The shower was really good with hot water and good pressure. Breakfast was good with hot options available. Overall it was a lovely stay.
10
Veronica
Apr 14, 2025
·
Stayed 1 night
El desayuno muy básico con productos de supermercado nada de casa
El desayuno muy básico con productos de supermercado nada de casa
10
Larry
Jan 21, 2026
·
Stayed 1 night
Really enjoyed my stays at Pristine Patagonia Hotel! Stayed there the night before my trek at Torres Del Paine National Park and the night after. Bed was super comfortable, rooms were very clean, quiet and the breakfast was great with plenty of healthy options. Staff were extremely friendly! Would definitely stay here again!
Really enjoyed my stays at Pristine Patagonia Hotel! Stayed there the night before my trek at Torres Del Paine National Park and the night after. Bed was super comfortable, rooms were very clean, quiet and the breakfast was great with plenty of healthy options. Staff were extremely friendly! Would definitely stay here again!
10
Ian
Sep 8, 2025
·
Stayed 5 nights
Wow, what a great little hotel. Amazing views from the room, a very comfortable bed, and great water pressure in the shower. The included breakfast was simple but exactly what we needed with very helpful staff. My wife and I ran the Patagonia International Marathon and this was right next to the official race hotel so it was very convenient. Also, it was very close to shopping and plenty of restaurants. It was also a reasonable distance from the national park. We drove each day to Torres Del Paine and the drive was about 1.5 hours which wasn't bad. Even better the hotel had hiking poles for use to rent for 5000 CLP per day, which was great because they are required on some trails. Overall, this was a great stay and we had a wonderful time.
Wow, what a great little hotel. Amazing views from the room, a very comfortable bed, and great water pressure in the shower. The included breakfast was simple but exactly what we needed with very helpful staff. My wife and I ran the Patagonia International Marathon and this was right next to the official race hotel so it was very convenient. Also, it was very close to shopping and plenty of restaurants. It was also a reasonable distance from the national park. We drove each day to Torres Del Paine and the drive was about 1.5 hours which wasn't bad. Even better the hotel had hiking poles for use to rent for 5000 CLP per day, which was great because they are required on some trails. Overall, this was a great stay and we had a wonderful time.
10
Bobby
Nov 2, 2025
·
Stayed 1 night
Room was neat and tidy, good shower pressure. The staff were welcoming, given excellent restaurant recommendations and also we had a discount for pole hire + leaving our bags for 3 nights. Breakfast was good with scrambled eggs + the lady allowed us to take away x2 hard boiled eggs. Would book again!
Room was neat and tidy, good shower pressure. The staff were welcoming, given excellent restaurant recommendations and also we had a discount for pole hire + leaving our bags for 3 nights. Breakfast was good with scrambled eggs + the lady allowed us to take away x2 hard boiled eggs. Would book again!
6
francis
Apr 9, 2025
·
Stayed 1 night
El personal muy amable, lugar limpio y habitación hermosa pero no cuenta con TV y el desayuno muy pobre.
El personal muy amable, lugar limpio y habitación hermosa pero no cuenta con TV y el desayuno muy pobre.
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AI-generated summary based on recent guest reviews
10
Daniel E
2 weeks ago
·
Stayed 2 nights
Great location and quiet and convenient location. Lobby was nice and felt like some thought was put into the atmosphere
Great location and quiet and convenient location. Lobby was nice and felt like some thought was put into the atmosphere
10
Phong T
Apr 25, 2026
·
Stayed 3 nights
Excellent staff and clean hotel thanks much
Excellent staff and clean hotel thanks much
10
Shannon
Apr 17, 2026
·
Stayed 1 night
Staff were exceptionally kind and helpful. Facility is exactly as pictured.
Staff were exceptionally kind and helpful. Facility is exactly as pictured.
10
Laura
Apr 13, 2026
·
Stayed 1 night
Great location. Well maintained and nicely decorated. Good breakfast.
Great location. Well maintained and nicely decorated. Good breakfast.
10
Leslie
Apr 2, 2026
·
Stayed 1 night
Clean, updated, and beautifully designed. Had its own small parking lot, which was very helpful. Only a couple blocks from the water and had a fantastic view from our room. Generous breakfast. The lady who checked us in was so helpful and nice.
Clean, updated, and beautifully designed. Had its own small parking lot, which was very helpful. Only a couple blocks from the water and had a fantastic view from our room. Generous breakfast. The lady who checked us in was so helpful and nice.
FAQs about Pristine Patagonia Hotel
Is parking available at the property?
Yes, free parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary local cuisine breakfast is served daily from 6:30 AM to 9:30 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 9:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request.
Where is the property located in relation to key landmarks?
The hotel is located within a 5-minute walk of Costanera and History Museum, 0.1 mi from Última Esperanza Fjord, and 0.4 mi from Centro Cultural Natalis.
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Prices for upcoming dates
November 2026
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December 2026
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Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-12: NO DATA
- 2026-11-13: 139.3894664905548USD
- 2026-11-14: 138.90868942928313USD
- 2026-11-15: NO DATA
- 2026-11-16: 137.9323507349014USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 154.36028005294799USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 140.0252959051132USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 140.3153081085205USD
- 2026-11-28: NO DATA
- 2026-11-29: 140.3153081085205USD
- 2026-11-30: 138.43662952709198USD
- 2026-12-01: 136.82517026748656USD
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 142.12537176208494USD
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: 147.2311628879547USD
- 2026-12-15: 153.57691715126037USD
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: 143.66087444000243USD
- 2026-12-23: 153.57691715126037USD
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: 153.58225039863586USD
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: 153.58225039863586USD
- 2026-12-30: NO DATA
- 2026-12-31: 134.085070970726USD
- 2027-01-01: NO DATA
- 2027-01-02: 153.58225039863586USD
- 2027-01-03: 153.58225039863586USD
- 2027-01-04: 153.58225039863586USD
- 2027-01-05: NO DATA
- 2027-01-06: NO DATA
- 2027-01-07: NO DATA
- 2027-01-08: NO DATA
- 2027-01-09: NO DATA
- 2027-01-10: NO DATA
- 2027-01-11: 150.01567497100828USD
- 2027-01-12: 169.47024749069212USD
The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
Popular amenities
Parking
Non-Smoking Rooms
Tour Desk
Luggage Storage
Allergy-Free Room Available
Self Laundry
General
Non-Smoking Rooms
Allergy-Free Room Available
Parking
Parking
Free Parking
Parking Onsite
Services
Tour Desk
Luggage Storage
Self Laundry
Internet
Free Wi-Fi