La Casa de la Marquesa
From
124 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
124 $US
/nuit
À propos de cet établissement
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service d'organisation de mariages et un service d'assistance pour les visites touristiques ou l'achat de billets.
Équipements
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service d'organisation de mariages et un service d'assistance pour les visites touristiques ou l'achat de billets.
Services de l'établissement
Les équipements et services proposés incluent des journaux gratuits dans le hall, une réception ouverte 24 h/24 et une consigne à bagages.
Repas
Cet hôtel abrite un délicieux restaurant, La casa de la marquesa et un café. Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner composé de spécialités régionales gratuit est servi tous les jours de 07 h 30 à 13 h 00.
Chambres
Choisissez une des 13 chambres dotées d'une télévision LED. Votre lit est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. L'accès gratuit à Internet (par câble) vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits.
Emplacement
En choisissant La Casa de la Marquesa, vous profiterez d'un séjour en plein centre de Querétaro, à moins de 15 minutes en voiture de Stade Corregidora et Antea LifeStyle Center (centre commercial). Cet hôtel boutique se trouve à 0,2 km de Temple de San Francisco et à 0,4 km de Monument de Corregidora.
À proximité
Templo de San José de Gracia(0.1 miles)
Fontaine de Neptune(0.1 miles)
Musée d'Art Sacré(0.1 miles)
Temple de Santa Clara(0.1 miles)
Musée d’art de Querétaro(0.1 miles)
Jardin Zenea(0.1 miles)
Jardín Guerrero(0.1 miles)
Temple de San Agustín(0.1 miles)
Temple de San Francisco(0.1 miles)
Musée régional de Querétaro(0.1 miles)
Salle de spectacles Teatro de la Ciudad(0.2 miles)
Monument de Corregidora(0.2 miles)
Musée de la restauration de la république(0.2 miles)
Musée de la Ville(0.2 miles)
Cathédrale de Querétaro(0.2 miles)
L'aéroport principal le plus proche est : Aéroport international de Queretaro (QRO)(20.9 miles)
Restaurant
Chambres non-fumeurs
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Emplacement
Madero 41 Centro, Centre historique de Santiago de Querétaro, Querétaro, Querétaro, État de Querétaro, Mexique
Templo de San José de Gracia (0.1 miles)
Fontaine de Neptune (0.1 miles)
Musée d'Art Sacré (0.1 miles)
Temple de Santa Clara (0.1 miles)
Musée d’art de Querétaro (0.1 miles)
Jardin Zenea (0.1 miles)
Options de chambre
6
Chambre Royale, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Wi-Fi (gratuit)Salle de bain privéeTélévision
6
Chambre Présidentielle, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
Wi-Fi (gratuit)Salle de bain privéeTélévision
4
Chambre Double Présidentielle
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
Wi-Fi (gratuit)Salle de bain privéeTélévision
4
Imperial Suite, King Size Bed
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
Wi-Fi (gratuit)Salle de bain privéeTélévision
4
Suite Studio Royale, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
538 ft²
Wi-Fi (gratuit)Salle de bain privéeTélévision
2
Suite Studio Royale, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
538 ft²
Wi-Fi (gratuit)Salle de bain privéeTélévision
2
Imperial Suite, Two Queen Beds
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
323 ft²
Wi-Fi (gratuit)Salle de bain privéeTélévision
Avis des voyageurs sur La Casa de la Marquesa
8.6
Fabuleux
Basé sur 599 avis vérifiés
Qui séjourne ici ?
Affaires
15%
Couples
40%
Familles
27%
Groupes
13%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À La Casa de la Marquesa, les voyageurs apprécient le magnifique manoir historique et son emplacement très central, idéal pour se déplacer à pied, mais des problèmes pratiques récurrents liés au parking extérieur, aux équipements limités et à un service et une maintenance inégaux influent sur le confort global du séjour.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À La Casa de la Marquesa, les voyageurs apprécient le magnifique manoir historique et son emplacement très central, idéal pour se déplacer à pied, mais des problèmes pratiques récurrents liés au parking extérieur, aux équipements limités et à un service et une maintenance inégaux influent sur le confort global du séjour.
Les chambres sont souvent spacieuses et pleines de charme, mais beaucoup signalent des équipements datés, un Wi-Fi faible ou instable, une eau chaude irrégulière ou l'absence de climatisation, du bruit et des équipements de salle de bains limités. La propreté et le service de ménage sont variables : certains évoquent un séjour très propre, tandis que d'autres se plaignent de zones poussiéreuses, de draps usés ou insuffisants, ou de la présence occasionnelle d'insectes. Le petit-déjeuner, avec musique de piano en direct, est souvent salué, bien que certains trouvent le choix limité, le service lent ou le restaurant fermé le soir. Attendez-vous à une architecture et un emplacement mémorables, avec des compromis en termes de commodité et de constance.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le parking est situé à plusieurs pâtés de maisons et n'offre pas de service de voiturier. Le bâtiment historique ne dispose pas d'ascenseur. Les équipements du soir sont limités (pas de bar et le restaurant peut être fermé la nuit).
Avis de voyageur à ce sujet
8
Neil
8 févr. 2025
·
A séjourné 2 nuits
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
8
MARIA ELENA
3 sept. 2024
·
A séjourné 1 nuit
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
10
lorena
25 oct. 2022
·
A séjourné 1 nuit
El hotel es una belleza de 1780 esta en perfectas condiciones el personal extremadamente amable. La ubicacion extraordinario Solo recomiendo poner un elevador y estacionamiento
El hotel es una belleza de 1780 esta en perfectas condiciones el personal extremadamente amable. La ubicacion extraordinario Solo recomiendo poner un elevador y estacionamiento
8
jorge luis
17 mars 2025
·
A séjourné 1 nuit
solo faltan facilidades para el servicio estacionamiento que esta en otro hotel .
solo faltan facilidades para el servicio estacionamiento que esta en otro hotel .
8
Christian
27 mars 2025
·
A séjourné 1 nuit
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
10
Carlos
23 nov. 2024
·
A séjourné 2 nuits
Hotel con mucha historia, todo estuvo bien, lo único que hay que considerar es que el hotel no cuenta con estacionamiento, y es un problema poder encontrar cerca
Hotel con mucha historia, todo estuvo bien, lo único que hay que considerar es que el hotel no cuenta con estacionamiento, y es un problema poder encontrar cerca
8
JOHN
18 oct. 2025
·
A séjourné 1 nuit
El hotel es increíble! Pero pésimo lo del estacionamiento, llegas y te mandan a otro hotel que está como a 5 cuadras y te toca llevar tu coche a ti mismo porque no hay un valet que se encargue de tu auto! Es decir, cuando llegas puedes dejar tus maletas hasta que dejes tu coche en el otro hotel Pero de salida te toca llevar a ti mismo todas tus maletas 5 cuadras para llegar a tu coche he irte ! Muy mal eso ! Ah y solo ponen un jabón!
El hotel es increíble! Pero pésimo lo del estacionamiento, llegas y te mandan a otro hotel que está como a 5 cuadras y te toca llevar tu coche a ti mismo porque no hay un valet que se encargue de tu auto! Es decir, cuando llegas puedes dejar tus maletas hasta que dejes tu coche en el otro hotel Pero de salida te toca llevar a ti mismo todas tus maletas 5 cuadras para llegar a tu coche he irte ! Muy mal eso ! Ah y solo ponen un jabón!
8
JUAN
17 sept. 2024
·
A séjourné 1 nuit
La recepcionista en turno, 15 de septiembre de 2024, 13:30, con pésima actitud. La página WEB dice que la propiedad tiene estacionamiento, no convenio con un estacionamiento externo. Es un gran problema llegar en auto al hotel.
La recepcionista en turno, 15 de septiembre de 2024, 13:30, con pésima actitud. La página WEB dice que la propiedad tiene estacionamiento, no convenio con un estacionamiento externo. Es un gran problema llegar en auto al hotel.
10
larry
21 janv. 2025
·
A séjourné 2 nuits
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
6
Santiago
19 mars 2025
·
A séjourné 1 nuit
Les urge tener valer parking El estacionamiento está en otro hotel a cuatro calles de ahí y no hay quien lo lleve ni lo traiga
Les urge tener valer parking El estacionamiento está en otro hotel a cuatro calles de ahí y no hay quien lo lleve ni lo traiga
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté et le service de ménage sont inégaux : les avis varient entre des chambres très propres et des zones sales ou des équipements défectueux, du linge usé ou insuffisant, des oublis de réapprovisionnement et la présence occasionnelle d'insectes.
Avis de voyageur à ce sujet
10
Joseph
13 janv. 2023
·
A séjourné 19 369 nuits
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
6
Jill
10 juil. 2025
·
A séjourné 2 nuits
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
2
pablo
7 nov. 2025
·
A séjourné 1 nuit
La habitación estaba muy sucia, había pelos en sábanas y almohadas, es baño tampoco se veía muy limpio
La habitación estaba muy sucia, había pelos en sábanas y almohadas, es baño tampoco se veía muy limpio
2
pablo
14 sept. 2025
·
A séjourné 1 nuit
Sucio e Infuncional
Sucio e Infuncional
4
Eva
27 oct. 2025
·
A séjourné 2 nuits
No free breakfast Charged $200 pesos for 3 lousy tea bags No bottled water in the room on arrival no proper glasses No house keeping no service No place in the bathroom to put your toiletries Warm and cold water didn’t mix well in the shower The hotel lobby depressing the hotel needs a renovation
No free breakfast Charged $200 pesos for 3 lousy tea bags No bottled water in the room on arrival no proper glasses No house keeping no service No place in the bathroom to put your toiletries Warm and cold water didn’t mix well in the shower The hotel lobby depressing the hotel needs a renovation
4
Liam
19 août 2023
·
A séjourné 1 nuit
Some of the worst service I may have ever had. They overcharged me and then told me they had actually charged some other guest on their credit card. We paid over $300 USD for a suite and when we arrived the jacuzzi was filthy. Then they tell us that there's an event and it's going to be loud - until 3 am. It's 11 pm now and the building is rattling. On top of that they make it seem like they're doing you a favour by letting you stay here. oh and the TV doesn't work.
Some of the worst service I may have ever had. They overcharged me and then told me they had actually charged some other guest on their credit card. We paid over $300 USD for a suite and when we arrived the jacuzzi was filthy. Then they tell us that there's an event and it's going to be loud - until 3 am. It's 11 pm now and the building is rattling. On top of that they make it seem like they're doing you a favour by letting you stay here. oh and the TV doesn't work.
4
JOSE
10 mars 2025
·
A séjourné 2 nuits
El check in bien. La TV no sirvió la 1a noche. Cucaracha en el baño. debajo de los muebles demasiado sucio. Ponen dos toallas y un solo jabón. No dan servicio al cuarto y cuando bajé en pijama a las 7.15 am por el me dijeron que lo debía pagar al momento, cosa a la que me rehusé. Además, el café estaba muy aguado. El hotel descuidado.
El check in bien. La TV no sirvió la 1a noche. Cucaracha en el baño. debajo de los muebles demasiado sucio. Ponen dos toallas y un solo jabón. No dan servicio al cuarto y cuando bajé en pijama a las 7.15 am por el me dijeron que lo debía pagar al momento, cosa a la que me rehusé. Además, el café estaba muy aguado. El hotel descuidado.
6
Mary
3 nov. 2025
·
A séjourné 5 nuits
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
6
Ana Elena
7 janv. 2025
·
A séjourné 3 nuits
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
8
lauren
28 oct. 2025
·
A séjourné 2 nuits
No free breakfast but 20% off. Beautiful property. Housekeeping did not replace bathmat, water and coffee . Friendly,helpful staff. Loved my room.
No free breakfast but 20% off. Beautiful property. Housekeeping did not replace bathmat, water and coffee . Friendly,helpful staff. Loved my room.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses et pleines de charme, mais semblent datées et manquent d'équipements modernes. Les problèmes récurrents incluent un Wi-Fi faible ou absent, une eau chaude irrégulière, l'absence de climatisation dans certaines chambres, du bruit, un éclairage sombre et des télévisions ne fonctionnant pas.
Avis de voyageur à ce sujet
8
Neil
8 févr. 2025
·
A séjourné 2 nuits
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
6
Jill
10 juil. 2025
·
A séjourné 2 nuits
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
8
Pablo
20 mars 2023
·
A séjourné 1 nuit
El hotel es muy bonito, aunque las camadas son muy incómodas y las habitaciones muy ruidosas
El hotel es muy bonito, aunque las camadas son muy incómodas y las habitaciones muy ruidosas
4
Robert
29 nov. 2023
·
A séjourné 4 nuits
big romantic room and balcony, comfortable beds. Historic and beautiful hotel. Staff was good but two mornings and full day with NO HOT water! Staff response disappointing. Also had to argue about discount for food on reservations. Restaurant was well below par.
big romantic room and balcony, comfortable beds. Historic and beautiful hotel. Staff was good but two mornings and full day with NO HOT water! Staff response disappointing. Also had to argue about discount for food on reservations. Restaurant was well below par.
10
Graciella
28 mai 2025
·
A séjourné 1 nuit
La casa es impresionante, en la habitacion que estuvimos no habia manera de que llegara el WIFI y esto si fue un gran inconveniente, lo hablamos con la propiedad y aunque se supone hicieron algo , seguimos sin tener, el resto muy bien
La casa es impresionante, en la habitacion que estuvimos no habia manera de que llegara el WIFI y esto si fue un gran inconveniente, lo hablamos con la propiedad y aunque se supone hicieron algo , seguimos sin tener, el resto muy bien
6
Nancy
23 oct. 2023
·
A séjourné 3 nuits
The property is very unique (old mansion). It’s well located in the historic center. The bedding was very tired, old. The sheets didn’t fit the bed. Didn’t want to touch the bedspread. It was fine overall but wished I had booked somewhere else.
The property is very unique (old mansion). It’s well located in the historic center. The bedding was very tired, old. The sheets didn’t fit the bed. Didn’t want to touch the bedspread. It was fine overall but wished I had booked somewhere else.
10
Warren
3 mai 2024
·
A séjourné 2 nuits
This is an incredible, elegant, historic mansion! We enjoyed our stay here. The architecture is wonderful and the staff are friendly and helpful. There is no elevator, but the staff will take care of your luggage. After all, this was built in the 1700s! Our room was was spacious and elegant. The location in the Centro Histórico is very good and within walking distance of the main sites. The restaurant serves delicious Mexican food and a fine pianist provides live music.
This is an incredible, elegant, historic mansion! We enjoyed our stay here. The architecture is wonderful and the staff are friendly and helpful. There is no elevator, but the staff will take care of your luggage. After all, this was built in the 1700s! Our room was was spacious and elegant. The location in the Centro Histórico is very good and within walking distance of the main sites. The restaurant serves delicious Mexican food and a fine pianist provides live music.
10
Claudia
6 avr. 2025
·
A séjourné 3 nuits
Historical hotel so some discomfort is expected, beautiful property, good bed, good old shower, dark room. You come here for the building. Everyone was very kind and attentive
Historical hotel so some discomfort is expected, beautiful property, good bed, good old shower, dark room. You come here for the building. Everyone was very kind and attentive
6
Rodrigo
13 avr. 2025
·
A séjourné 1 nuit
There was no AC in our room. Pretty hot! As they only offered a small fan. Also, no hot water in our shower.
There was no AC in our room. Pretty hot! As they only offered a small fan. Also, no hot water in our shower.
6
Mary
3 nov. 2025
·
A séjourné 5 nuits
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux clients apprécient le personnel amical et serviable, mais d'autres soulignent la lenteur ou le manque de convivialité de l'accueil, la difficulté de résoudre les problèmes, des problèmes d'enregistrement ou de facturation et un personnel parfois insuffisant.
Avis de voyageur à ce sujet
8
MARIA ELENA
3 sept. 2024
·
A séjourné 1 nuit
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
10
Jose A
6 nov. 2024
·
A séjourné 2 nuits
The staff were great
The staff were great
4
LUIS
2 août 2025
·
A séjourné 2 nuits
LA ATENCIÓN (SALVO EXCEPCIONES) MUY DEFICIENTE. LA TV NUNCA FUNCIONO TUVIMOS QUE PEDIR LAS TOALLAS Y JABÓN NOS AYUDARON A CONSEGUIR ESTACIONAMIENTO, PERO NUNCA ADVIRTIERON QUE NO TENÍAN, DEBERÍAN CONTAR CON VALET PARKING, ETC...
LA ATENCIÓN (SALVO EXCEPCIONES) MUY DEFICIENTE. LA TV NUNCA FUNCIONO TUVIMOS QUE PEDIR LAS TOALLAS Y JABÓN NOS AYUDARON A CONSEGUIR ESTACIONAMIENTO, PERO NUNCA ADVIRTIERON QUE NO TENÍAN, DEBERÍAN CONTAR CON VALET PARKING, ETC...
10
Hebatalla
25 févr. 2025
·
A séjourné 3 nuits
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
6
william
13 févr. 2022
·
A séjourné 1 nuit
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
2
Gracia Mariana
21 déc. 2025
·
A séjourné 1 nuit
Nos salimos a las pocas horas de hacer check in. Desde el momento de registrarnos, la chica de Recepción estaba bostezando, nos entregó la habitación con mala cara. Aunque hay convenio con un estacionamiento, éste no tenía cupo cuando llegamos, ni tampoco es de 24 hrs.. La TV difícil de usar y no nos apoyaron.
Nos salimos a las pocas horas de hacer check in. Desde el momento de registrarnos, la chica de Recepción estaba bostezando, nos entregó la habitación con mala cara. Aunque hay convenio con un estacionamiento, éste no tenía cupo cuando llegamos, ni tampoco es de 24 hrs.. La TV difícil de usar y no nos apoyaron.
2
Miguel
12 sept. 2023
·
A séjourné 1 nuit
The ac was not working and the room felt like an oven. They couldn’t find the key to my room. The manager was very unfriendly The receptionist was trying but the manager didn’t want to help
The ac was not working and the room felt like an oven. They couldn’t find the key to my room. The manager was very unfriendly The receptionist was trying but the manager didn’t want to help
10
Eduardo
20 nov. 2023
·
A séjourné 1 nuit
Great location, and service was very good.
Great location, and service was very good.
6
Raul Miguel
2 sept. 2025
·
A séjourné 2 nuits
Great historic building, it could be a great experience, but is extremly poorly manage. Must of the staff is friendly, but many drag their feet, don't expect solutions if anything turns wrong (it will), don't expect even apologies. I will not return there for sure.
Great historic building, it could be a great experience, but is extremly poorly manage. Must of the staff is friendly, but many drag their feet, don't expect solutions if anything turns wrong (it will), don't expect even apologies. I will not return there for sure.
10
Alma Lucila Diaz
28 août 2023
·
A séjourné 5 nuits
Todos quedamos muy satisfechos con el hotel, la atención del personal excelente, un hotel con mujcha historia. no tenemos ninguna queja de nada felicidades al hotel y a ntodo su personal
Todos quedamos muy satisfechos con el hotel, la atención del personal excelente, un hotel con mujcha historia. no tenemos ninguna queja de nada felicidades al hotel y a ntodo su personal
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Excellent point de départ central dans le centre historique, sûr et idéal pour se rendre à pied aux places, aux restaurants et aux principaux sites touristiques.
Avis de voyageur à ce sujet
8
Neil
8 févr. 2025
·
A séjourné 2 nuits
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
10
Joseph
13 janv. 2023
·
A séjourné 19 369 nuits
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
10
Hebatalla
25 févr. 2025
·
A séjourné 3 nuits
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
10
linda
8 févr. 2023
·
A séjourné 1 nuit
In centro, walk to everthing. Beautiful rooms, excellent breakfast, professional staff spoke spanish and english. We would stay there again. Loved it.
In centro, walk to everthing. Beautiful rooms, excellent breakfast, professional staff spoke spanish and english. We would stay there again. Loved it.
10
Kevin Ann
15 oct. 2025
·
A séjourné 4 nuits
Very convenient to points of interest in the city. Safe walking area. The hotel is beautiful and very historic. Everyone should get to know the back story. I never ate there, so can’t review the food.
Very convenient to points of interest in the city. Safe walking area. The hotel is beautiful and very historic. Everyone should get to know the back story. I never ate there, so can’t review the food.
10
larry
21 janv. 2025
·
A séjourné 2 nuits
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
10
DIETER
13 déc. 2022
·
A séjourné 3 nuits
Excelente lugar para quedarse, disfrutar de los alrededores del centro historico que quedan a la mano, habitaciones amplias y muy bonitas para los que disfrutan de las casonas antiguas. muy recomendable
Excelente lugar para quedarse, disfrutar de los alrededores del centro historico que quedan a la mano, habitaciones amplias y muy bonitas para los que disfrutan de las casonas antiguas. muy recomendable
6
Mary
3 nov. 2025
·
A séjourné 5 nuits
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
10
Oscar
27 mars 2025
·
A séjourné 3 nuits
El lugar esta Hermoso y muy bien ubicado
El lugar esta Hermoso y muy bien ubicado
10
Dora
10 févr. 2025
·
A séjourné 5 nuits
Beautiful properly. It’s a wonderful experience. Everything is walking distance and accessible.
Beautiful properly. It’s a wonderful experience. Everything is walking distance and accessible.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est souvent salué, généralement avec un pianiste en direct, mais certains ont trouvé le choix limité ou le service lent, l'impossibilité de prendre le petit-déjeuner tôt certains jours, et le restaurant fermé ou séparé de l'hôtel le soir.
Avis de voyageur à ce sujet
10
JOAQUIN ALBERTO
17 juil. 2025
·
A séjourné 3 nuits
Lugar con historia de los propietarios originales ( Marqués y Condesa del Villar ) Mobiliario Antiguo en buen estado, comedor con ambiente de pianista pero servicio un poco tardado
Lugar con historia de los propietarios originales ( Marqués y Condesa del Villar ) Mobiliario Antiguo en buen estado, comedor con ambiente de pianista pero servicio un poco tardado
8
Neil
8 févr. 2025
·
A séjourné 2 nuits
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
10
Ma Guadalupe
14 juin 2023
·
A séjourné 2 nuits
Es un hermoso hotel, lleno de Historia, el personal en general muy amables y atentos, el desayuno delicioso y acompañado por el pianista muy encantador, las sábanas deliciosas… todo excelente… sin duda regresamos pronto 🔜 Muy agradecidos.
Es un hermoso hotel, lleno de Historia, el personal en general muy amables y atentos, el desayuno delicioso y acompañado por el pianista muy encantador, las sábanas deliciosas… todo excelente… sin duda regresamos pronto 🔜 Muy agradecidos.
8
Ginette
12 oct. 2025
·
A séjourné 1 nuit
Beautiful hotel and well preserved. Food, especially breakfast buffet, excellent. Our room needed better lighting and a small nightstand beside the bed. The room was not prepared for three people (towels, coffee cups, bottles of water) although that was the reservation. No instruction for parking so we had to pay $468 with NO information how to eliminate or reduce this cost. Otherwise i would highly recommend.
Beautiful hotel and well preserved. Food, especially breakfast buffet, excellent. Our room needed better lighting and a small nightstand beside the bed. The room was not prepared for three people (towels, coffee cups, bottles of water) although that was the reservation. No instruction for parking so we had to pay $468 with NO information how to eliminate or reduce this cost. Otherwise i would highly recommend.
10
Hebatalla
25 févr. 2025
·
A séjourné 3 nuits
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
8
Christian
27 mars 2025
·
A séjourné 1 nuit
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
6
william
13 févr. 2022
·
A séjourné 1 nuit
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
10
Juan
17 mars 2023
·
A séjourné 2 nuits
Awesome experience. Great breakfast with live pianist playing outstanding music. Great customer service. Internet soso.. no electrical outlets in room. All the rest great!
Awesome experience. Great breakfast with live pianist playing outstanding music. Great customer service. Internet soso.. no electrical outlets in room. All the rest great!
10
DONALD
17 sept. 2023
·
A séjourné 3 nuits
Drop-dead gorgeous property with amazingly beautiful rooms in a great location. After a tense encounter with a clerk who insisted a double bed was a king bed, we got our “upgrade” to a nicer room with an actual king bed, which is what we had reserved in the first place. Food discount doesn’t apply because the restaurant is conveniently not connected with the hotel.
Drop-dead gorgeous property with amazingly beautiful rooms in a great location. After a tense encounter with a clerk who insisted a double bed was a king bed, we got our “upgrade” to a nicer room with an actual king bed, which is what we had reserved in the first place. Food discount doesn’t apply because the restaurant is conveniently not connected with the hotel.
6
Ana Elena
7 janv. 2025
·
A séjourné 3 nuits
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
JOSE ANTONIO
4 oct. 2026
·
A séjourné 2 nuits
Posiblemente sea uno de los Hoteles más bonitos del país. Si te gusta el arte y la arquitectura histórica es un edificio excepcional
Posiblemente sea uno de los Hoteles más bonitos del país. Si te gusta el arte y la arquitectura histórica es un edificio excepcional
10
Isabel
29 sept. 2026
·
A séjourné 1 nuit
Muy bonito el hotel, el personal muy amable.
Muy bonito el hotel, el personal muy amable.
10
Jaime
15 août 2026
·
A séjourné 3 nuits
Great hotel
Great hotel
10
Luis
29 juil. 2026
·
A séjourné 2 nuits
Una delicia hospedarse en un hotel que huele y sabe a historia, opulencia y lujo de antaño, con todas las comodidades modernas. Una atención cálida y esmerada. Nos hicieron sentir en casa.
Una delicia hospedarse en un hotel que huele y sabe a historia, opulencia y lujo de antaño, con todas las comodidades modernas. Una atención cálida y esmerada. Nos hicieron sentir en casa.
10
Jesus Silverio
2 juil. 2026
·
A séjourné 1 nuit
Desayuno y atención
Desayuno y atención
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-03: NO DATA
- 2026-11-04: 117.31874399848175USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 115.95729934133148USD
- 2026-11-09: 115.75905981298065USD
- 2026-11-10: 120.97188557836151USD
- 2026-11-11: 119.50964203224946USD
- 2026-11-12: 119.50964203224946USD
- 2026-11-13: 158.67667549127196USD
- 2026-11-14: NO DATA
- 2026-11-15: 149.98045395477294USD
- 2026-11-16: 120.95581395540619USD
- 2026-11-17: 119.93802445989228USD
- 2026-11-18: 115.95729934133148USD
- 2026-11-19: 117.42769863640595USD
- 2026-11-20: 115.00282827079774USD
- 2026-11-21: 119.93802445989228USD
- 2026-11-22: 119.96157504171754USD
- 2026-11-23: 118.68892695809174USD
- 2026-11-24: 119.16818858015442USD
- 2026-11-25: 114.25443549993896USD
- 2026-11-26: 120.95581395540619USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 152.1332804040985USD
- 2026-11-30: 117.42769863640595USD
- 2026-12-01: 111.80317888768768USD
- 2026-12-02: 116.60304275917817USD
- 2026-12-03: 117.95300768564606USD
- 2026-12-04: 117.3239355781784USD
- 2026-12-05: 116.62735580072784USD
- 2026-12-06: 117.68184616657257USD
- 2026-12-07: 112.3238018080597USD
- 2026-12-08: 114.94161731876373USD
- 2026-12-09: 117.15962122408295USD
- 2026-12-10: 114.94161731876373USD
- 2026-12-11: 116.47671431989289USD
- 2026-12-12: 114.94161731876373USD
- 2026-12-13: 115.46922231414032USD
- 2026-12-14: 116.17859256764221USD
- 2026-12-15: 116.17859256764221USD
- 2026-12-16: 117.16966170494842USD
- 2026-12-17: 117.94296720478059USD
- 2026-12-18: 116.17859256764221USD
- 2026-12-19: 112.3238018080597USD
- 2026-12-20: 112.3238018080597USD
- 2026-12-21: 117.16966170494842USD
- 2026-12-22: 144.95718081706238USD
- 2026-12-23: 121.55837987874604USD
- 2026-12-24: 157.87415664694214USD
- 2026-12-25: 165.0136924350586USD
- 2026-12-26: 156.43893330274963USD
- 2026-12-27: 157.87415664694214USD
- 2026-12-28: 157.87415664694214USD
- 2026-12-29: 146.945058957016USD
- 2026-12-30: 162.69381020341493USD
- 2026-12-31: 163.61503288978577USD
- 2027-01-01: 156.43893330274963USD
- 2027-01-02: 142.17285780968476USD
- 2027-01-03: 105.11548187244415USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Les enfants de 18 ans et moins ne sont pas admis dans cet hébergement.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Repas du soir : 313 MXN
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
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Services
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Coffre-fort
Laverie
24-Hour Front Desk
Général
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Chambres non-fumeurs
Chambre familiale
Connexion Internet
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