Occidental Nuevo Vallarta - All Inclusive
235 $US
/nuit
Moyenne pour septembre
Prix pour Occidental Nuevo Vallarta - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
235 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Occidental Nuevo Vallarta - All Inclusive, les prix par nuit s'élèvent en moyenne à 224 $US pendant le mois le moins cher (juin) et à 494 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 443 $US |
| février | 494 $US |
| mars | 363 $US |
| avril | 355 $US |
| mai | 255 $US |
| juin | 224 $US |
| juillet | 318 $US |
| août | 264 $US |
| septembre | 235 $US |
| octobre | 248 $US |
| novembre | 303 $US |
| décembre | 285 $US |
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sept. · 235 $US
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Le plus cher : février (env. 494 $US)
Le moins cher : juin (env. 224 $US)
À propos de cet établissement
Laissez place à la détente en rejoignant les 3 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un court de tennis extérieur et un centre de fitness. Cet hébergement propose égalem...
Équipements
Laissez place à la détente en rejoignant les 3 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un court de tennis extérieur et un centre de fitness. Cet hébergement propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, une réception ouverte 24 h/24 et un personnel polyglotte. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Réveillez vos papilles à Le Buffet, l'un des 5 restaurants de cet hébergement. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 3 bars/lounges de l'hébergement. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 11 h 00.
Chambres
Les 366 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent une douche et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et une cafetière ou une bouilloire.
Emplacement
En choisissant Occidental Nuevo Vallarta - All Inclusive à Nouveau Nayarit, vous profiterez d'un séjour au bord de la plage, à moins de 5 minutes en voiture de Vallarta Adventures et de Nayar Vidanta Golf. Cet hébergement tout inclus se trouve à 2,4 km de Plage de Nuevo Vallarta et à 10,2 km de Playa Bucerías.
À proximité
Centre commercial Paradise Plaza(0.2 miles)
Marché Fermier de la Riviera de Nuevo Vallarta(0.3 miles)
Vallarta Adventures(1.2 miles)
Club de golf d'El Tigre(1.3 miles)
Nayar Vidanta Golf(1.5 miles)
Plage de Nuevo Vallarta(1.6 miles)
Centre de Convention Vidanta(1.7 miles)
Marina Nuevo Vallarta(1.8 miles)
Plage Vidanta Nuevo Vallarta(2 miles)
Le Parcours des Lacs à Vidanta Nuevo Vallarta(2.1 miles)
Le Parcours Nayar(2.2 miles)
Télécabine SkyDream Parks(2.3 miles)
Parc aquatique Splash Vallarta(2.3 miles)
Académie de Golf Vidanta à Vidanta Nuevo Vallarta(2.8 miles)
VidantaWorld(3 miles)
Aéroport principal le plus pratique pour rejoindre Occidental Nuevo Vallarta - All Inclusive : Aéroport international Licenciado Gustavo Diaz Ordaz (PVR)(6.8 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Paseo de los Cocoteros 18 Villa 8 Fracc Nautico Turistico, Nouveau Nayarit, Nayarit, Mexique
Centre commercial Paradise Plaza (0.2 miles)
Marché Fermier de la Riviera de Nuevo Vallarta (0.3 miles)
Vallarta Adventures (1.2 miles)
Club de golf d'El Tigre (1.3 miles)
Nayar Vidanta Golf (1.5 miles)
Plage de Nuevo Vallarta (1.6 miles)
Options de chambre
3
Suite Junior, balcon
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Royale (Level Luxury)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
312 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Deluxe
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
312 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Suite Studio Junior (Royal Level)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
775 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Deluxe, balcon, vue océan
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
398 ft²
BalconBalcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Deluxe, vue océan
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
312 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Occidental Nuevo Vallarta - All Inclusive
8.1
Très bien
Basé sur 1 534 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
48%
Familles
35%
Groupes
14%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
L'Occidental Nuevo Vallarta - Tout Inclus reçoit souvent des éloges pour son personnel aimable et attentionné, ses installations propres et bien entretenues, ainsi que sa magnifique plage où l'on peut se baigner. Il offre une ambiance plus calme et intime, avec des équipements et des activités adaptés aux séjours détendus en famille.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
L'Occidental Nuevo Vallarta - Tout Inclus reçoit souvent des éloges pour son personnel aimable et attentionné, ses installations propres et bien entretenues, ainsi que sa magnifique plage où l'on peut se baigner. Il offre une ambiance plus calme et intime, avec des équipements et des activités adaptés aux séjours détendus en famille.
Les inconvénients courants incluent la difficulté de réserver des restaurants à la carte (souvent limités à un par trois nuits), une piscine principale de petite taille avec peu d'ombre et des zones réservées aux clients Royal, ainsi que des nuisances sonores occasionnelles le soir dues aux spectacles. Les chambres varient : certaines sont confortables avec vue, mais beaucoup sont vieillottes, certaines n'ont pas de balcon et des problèmes d'entretien récurrents (climatisation, plomberie, odeurs) sont signalés. La qualité de la nourriture est généralement bonne, avec le buffet et le restaurant Tokyo/japonais souvent mis en avant, bien que la constance et la qualité des boissons varient. Attendez-vous à un séjour balnéaire discret avec des points forts au niveau du service et de la plage, mais aussi quelques compromis.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
L'emplacement en bord de mer avec des activités quotidiennes et des spectacles en soirée est un atout majeur. La piscine principale est petite et offre peu d'ombre et de chaises longues, certaines zones étant réservées aux clients Royal, et il n'y a pas de bar de piscine ou de jacuzzi accessible à tous.
Avis de voyageur à ce sujet
10
Joseph
13 avr. 2025
·
A séjourné 4 nuits
This is a smaller all inclusive, no swim up bar and limited activities however, the service was fantastic and the hotel was in reasonably good condition. Food is average for a 4 star in Mexico, I would caution teens will be looking for more activities than can be found here, great place for couples.
This is a smaller all inclusive, no swim up bar and limited activities however, the service was fantastic and the hotel was in reasonably good condition. Food is average for a 4 star in Mexico, I would caution teens will be looking for more activities than can be found here, great place for couples.
8
Sheila Ilse
21 juil. 2025
·
A séjourné 6 nuits
Great place! Food and drinks were good! It was and clean and staff was nice. Wish there were more than two pools as one charges extra to access it
Great place! Food and drinks were good! It was and clean and staff was nice. Wish there were more than two pools as one charges extra to access it
8
Maria Concepcion
6 août 2025
·
A séjourné 4 nuits
Todo muy bien con el servicio, las habitaciones limpias y espaciosas, lo único es que faltan palapas en la zona de playa
Todo muy bien con el servicio, las habitaciones limpias y espaciosas, lo único es que faltan palapas en la zona de playa
6
Humberto
8 août 2025
·
A séjourné 4 nuits
La playa es muy bonita . Faltan sombrillas en los camastros de la playa .
La playa es muy bonita . Faltan sombrillas en los camastros de la playa .
8
Alan
20 janv. 2025
·
A séjourné 7 nuits
A pleasant stay. The only complaint is the volume level of the music at the pool. Since there is only one pool it is a shame that one is forced to listen to music at quite high volume for most of the day. I had no issue with the music during events (such as aerobics) but the rest of the time it would have been nice to be able to relax with one's personal choice of headphone music or quiet.
A pleasant stay. The only complaint is the volume level of the music at the pool. Since there is only one pool it is a shame that one is forced to listen to music at quite high volume for most of the day. I had no issue with the music during events (such as aerobics) but the rest of the time it would have been nice to be able to relax with one's personal choice of headphone music or quiet.
8
Carey Lynn
15 nov. 2024
·
A séjourné 5 nuits
The restaurants and food and service was amazing. We had no options to eat by the pool and had to be covered to enter a restaurant. But We ate well and had a variety to choose from. The downside to the resort is no swim up bar or hot tub. Bars were limited after 7 pm. Very little shade. The spa was amazing. It’s an older resort and our room had a leak, but life happens and the staff was great to fix it right away. I liked their system for pool towels. Bathrooms were plenty and close by.
The restaurants and food and service was amazing. We had no options to eat by the pool and had to be covered to enter a restaurant. But We ate well and had a variety to choose from. The downside to the resort is no swim up bar or hot tub. Bars were limited after 7 pm. Very little shade. The spa was amazing. It’s an older resort and our room had a leak, but life happens and the staff was great to fix it right away. I liked their system for pool towels. Bathrooms were plenty and close by.
8
Guinka
3 avr. 2025
·
A séjourné 7 nuits
The hotel is nice, however, the pictures and info can be misleading. Guests do not have access to all pools shown on the pictures, some are only accessible to Royal members. As a result there are tourists waiting at 8am to claim chaise-longues as they are not enough. In terms of food, there are two buffet style restaurants. They are ok, but offer pretty much the same thing for lunch and dinner. So it can get really boring. The other restaurants are reservation-only and again, there is a long line of tourists waiting in the morning for reservations. Otherwise, our room was very nice, staff is super friendly and helpful, the surrounding beach is beautiful. I enjoyed the yoga and zumba classes in the mornings and my teenage daughters liked the beach volley ball.
The hotel is nice, however, the pictures and info can be misleading. Guests do not have access to all pools shown on the pictures, some are only accessible to Royal members. As a result there are tourists waiting at 8am to claim chaise-longues as they are not enough. In terms of food, there are two buffet style restaurants. They are ok, but offer pretty much the same thing for lunch and dinner. So it can get really boring. The other restaurants are reservation-only and again, there is a long line of tourists waiting in the morning for reservations. Otherwise, our room was very nice, staff is super friendly and helpful, the surrounding beach is beautiful. I enjoyed the yoga and zumba classes in the mornings and my teenage daughters liked the beach volley ball.
8
Frederick
30 juil. 2024
·
A séjourné 10 nuits
No hot tub for the general public
No hot tub for the general public
8
Veronica
9 avr. 2025
·
A séjourné 7 nuits
Nice property and clean. Food was really good - especially Mexican night at the buffet. Pool was small and a lot of seat hoggers will come down at 6am to put their towels and take up the seats by the pool all day and leave for hours at a time. Other than that everything was great
Nice property and clean. Food was really good - especially Mexican night at the buffet. Pool was small and a lot of seat hoggers will come down at 6am to put their towels and take up the seats by the pool all day and leave for hours at a time. Other than that everything was great
10
Robert Edward Galgiani
1 févr. 2025
·
A séjourné 2 nuits
I have stayed at Occidental two or three times now and it has always been good, except this time there weren’t enough lounge chairs. People take the beach towels to their room and then come out at seven in the morning and reserve all the chairs so there’s nothing available when you show up at eight.
I have stayed at Occidental two or three times now and it has always been good, except this time there weren’t enough lounge chairs. People take the beach towels to their room and then come out at seven in the morning and reserve all the chairs so there’s nothing available when you show up at eight.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent le complexe et les chambres propres, mais les avis mentionnent également des odeurs de moisi ou d'égout, de la moisissure occasionnelle et un service de ménage irrégulier ou tardif.
Avis de voyageur à ce sujet
2
Sonia
4 nov. 2024
·
A séjourné 9 nuits
The entire resort smelled like feces the whole time we were there Worst vacation ever
The entire resort smelled like feces the whole time we were there Worst vacation ever
10
Pamela
23 nov. 2025
·
A séjourné 7 nuits
Clean rooms, very friendly and helpful staff.
Clean rooms, very friendly and helpful staff.
10
Heather M
14 nov. 2025
·
A séjourné 9 nuits
Friendly staff, clean facilities, beautiful beach, excellent food.
Friendly staff, clean facilities, beautiful beach, excellent food.
10
noemi
28 nov. 2025
·
A séjourné 4 nuits
Lo unico fue q solo tendian la cama, no barrian, ni limpiaban muebles, habia polvo y pedi unas fundas de almohada limpias q nunca me dieron....... todo lo demas exelente!!!!
Lo unico fue q solo tendian la cama, no barrian, ni limpiaban muebles, habia polvo y pedi unas fundas de almohada limpias q nunca me dieron....... todo lo demas exelente!!!!
2
Mayra
19 juin 2025
·
A séjourné 3 nuits
Baños sucios camas sucias personal pico flexible limpian tu cuarto hasta muy tarde casi noche pésima experiencia no lo recomiendo, comida mala
Baños sucios camas sucias personal pico flexible limpian tu cuarto hasta muy tarde casi noche pésima experiencia no lo recomiendo, comida mala
4
Oliver
17 août 2025
·
A séjourné 7 nuits
The rooom they tried to put us in had a heavy musty smell. We asked to me moved, they did move us, but at various intervals during our stay our room filled with the unmistakable sewer smell. Also the streaming channels on our tv didn’t work for 6 days during our stay.
The rooom they tried to put us in had a heavy musty smell. We asked to me moved, they did move us, but at various intervals during our stay our room filled with the unmistakable sewer smell. Also the streaming channels on our tv didn’t work for 6 days during our stay.
10
Cecilia
20 nov. 2025
·
A séjourné 6 nuits
Staff was amazing and the housekeepers and the ground facility people were amazing as well . Resort was so clean and will be back to stay again .
Staff was amazing and the housekeepers and the ground facility people were amazing as well . Resort was so clean and will be back to stay again .
2
Craig
23 nov. 2025
·
A séjourné 7 nuits
When I arrived at the resort and was assigned my room #439. It smelt like mold, the AC unit was to loud sounded like a jet engine, their was hair on the mirror, rusty hinges on the shower door, dirt marks on the walls and god knows what was on those lamp shades that smelt like death. I left the room after 2 minutes of taking pictures and went down to reception to show them what I discovered and ask them if this is normal for this resort because this was my first time visiting Mexico. The man at reception then had an aggressive conversation with his lady co-worker in Spanish in front of me and upset with her.He then said they would assign me a new room and he would personally go check on it to make sure it’s been cleaned. He arrived back 15 minutes later and had me redo my door bracelet for room #417. I thanked him and proceeded to my new hoping for the best. Once again when I entered there was the musky smell of mould and the aggressive roar of an obviously un serviced AC unit. As I entered the room to look around the first thing I noticed was a short and curly hair sitting in the middle of the little table in front of the window, not a good second impression. I turned around to look at the bed and it was not tucked in like you would expect at a hotel. I lifted the covers to discover 6-7 yellow droplet stains right where I would be sleeping on the bottom sheet. I spent my 1 week vacation sleeping on towels after that. Shower leaks into main bed area ( yup that’ll cause mould)
When I arrived at the resort and was assigned my room #439. It smelt like mold, the AC unit was to loud sounded like a jet engine, their was hair on the mirror, rusty hinges on the shower door, dirt marks on the walls and god knows what was on those lamp shades that smelt like death. I left the room after 2 minutes of taking pictures and went down to reception to show them what I discovered and ask them if this is normal for this resort because this was my first time visiting Mexico. The man at reception then had an aggressive conversation with his lady co-worker in Spanish in front of me and upset with her.He then said they would assign me a new room and he would personally go check on it to make sure it’s been cleaned. He arrived back 15 minutes later and had me redo my door bracelet for room #417. I thanked him and proceeded to my new hoping for the best. Once again when I entered there was the musky smell of mould and the aggressive roar of an obviously un serviced AC unit. As I entered the room to look around the first thing I noticed was a short and curly hair sitting in the middle of the little table in front of the window, not a good second impression. I turned around to look at the bed and it was not tucked in like you would expect at a hotel. I lifted the covers to discover 6-7 yellow droplet stains right where I would be sleeping on the bottom sheet. I spent my 1 week vacation sleeping on towels after that. Shower leaks into main bed area ( yup that’ll cause mould)
8
Paulina
30 août 2025
·
A séjourné 4 nuits
Las instalaciones se ven descuidadas, sobre todo en el cuarto, la puerta del baño no cierra bien, la secadora de pelo no sirve, la puerta del clóset está muy dura y los cajones están todos descuadrados, no cierran bien. La limpieza deja mucho que desear, se notaba que no barrían, ni trapeaban, solo limpian el baño y cambian las sábanas, aunque un día, no me pusieron sábana en la cama, solo la colcha y un cobertor. Hay hoteles con menor precio y mejor limpieza e instalaciones. Ponen café en el cuarto pero sin cubiertos, en el área de la playa solo se pueden usar los camastros normales, los otros con cortina sin uso exclusivo VIP. Hay 3 albercas y solo se usa 1, la otra es uso exclusivo con membresía y la otra es chapoteadero muy pequeñita.
Las instalaciones se ven descuidadas, sobre todo en el cuarto, la puerta del baño no cierra bien, la secadora de pelo no sirve, la puerta del clóset está muy dura y los cajones están todos descuadrados, no cierran bien. La limpieza deja mucho que desear, se notaba que no barrían, ni trapeaban, solo limpian el baño y cambian las sábanas, aunque un día, no me pusieron sábana en la cama, solo la colcha y un cobertor. Hay hoteles con menor precio y mejor limpieza e instalaciones. Ponen café en el cuarto pero sin cubiertos, en el área de la playa solo se pueden usar los camastros normales, los otros con cortina sin uso exclusivo VIP. Hay 3 albercas y solo se usa 1, la otra es uso exclusivo con membresía y la otra es chapoteadero muy pequeñita.
4
Ishu
22 juil. 2025
·
A séjourné 3 nuits
Our room was smelling like sewer. We told the front desk staff and nothing was done. Had to ask again. They changed our room but we had to sit in the lobby for 3 hours for a new room. The food choices are limited. The buffet has same item for bfast and lunch everyday.
Our room was smelling like sewer. We told the front desk staff and nothing was done. Had to ask again. They changed our room but we had to sit in the lobby for 3 hours for a new room. The food choices are limited. The buffet has same item for bfast and lunch everyday.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres varient du confortable avec vue à l'ancien et au basique ; de nombreuses chambres standard n'ont pas de balcon, le bruit peut provenir du hall d'entrée ou des spectacles, et des problèmes de climatisation ou de plomberie sont signalés, ainsi qu'un Wi-Fi aléatoire et une vue partielle sur l'océan.
Avis de voyageur à ce sujet
10
Aviva Miriam
24 août 2025
·
A séjourné 7 nuits
Very happy that I chose this hotel. Food was great. Loved the pool and beach. Even though people always save sun chairs, we were always able to find some. Never had to wait in line for anything.Staff is lovely. Really enjoyed the Zumba class and games. The only issue I found was that room needs a bit of a refresh – it was falling apart. The tap on the sink was moving, the drawer was broken. But other than that, no complaints.
Very happy that I chose this hotel. Food was great. Loved the pool and beach. Even though people always save sun chairs, we were always able to find some. Never had to wait in line for anything.Staff is lovely. Really enjoyed the Zumba class and games. The only issue I found was that room needs a bit of a refresh – it was falling apart. The tap on the sink was moving, the drawer was broken. But other than that, no complaints.
6
Meg
25 nov. 2025
·
A séjourné 3 nuits
- Extremely thin walls. It genuinely feels like people are talking inside your room when they’re just in the hallway. - No balconies. A bit disappointing, especially for an ocean-view room. - Very thin bedding. The beds only had one thin blanket, and we were freezing at night even with the AC turned completely off. - Blended drinks are not well blended. Expect chunky, icy frozen drinks. - Towel situation was frustrating. I asked for towels at 10 AM, and the staff member at the desk simply said she didn’t have any—then ignored me completely. Hard to enjoy a beach resort without towels. - Food quality was inconsistent. The first few days were exceptionally bad, though it did improve later in the stay. - Italian restaurant was a letdown. The food was basically the same as the buffet pasta. - The shower was genuinely dangerous. The water temperature would swing from freezing cold to scalding hot every 30 seconds. Washing your face felt like a risky game of roulette. - Beach area overwhelmed by smokers. It was hard to enjoy the ocean breeze with so much cigarette smoke. - All-inclusive… sort of. You only get one reservation per three-night stay at any restaurant besides the buffet, and the only times available (even when we booked at check-in) were 9:30 PM.
- Extremely thin walls. It genuinely feels like people are talking inside your room when they’re just in the hallway. - No balconies. A bit disappointing, especially for an ocean-view room. - Very thin bedding. The beds only had one thin blanket, and we were freezing at night even with the AC turned completely off. - Blended drinks are not well blended. Expect chunky, icy frozen drinks. - Towel situation was frustrating. I asked for towels at 10 AM, and the staff member at the desk simply said she didn’t have any—then ignored me completely. Hard to enjoy a beach resort without towels. - Food quality was inconsistent. The first few days were exceptionally bad, though it did improve later in the stay. - Italian restaurant was a letdown. The food was basically the same as the buffet pasta. - The shower was genuinely dangerous. The water temperature would swing from freezing cold to scalding hot every 30 seconds. Washing your face felt like a risky game of roulette. - Beach area overwhelmed by smokers. It was hard to enjoy the ocean breeze with so much cigarette smoke. - All-inclusive… sort of. You only get one reservation per three-night stay at any restaurant besides the buffet, and the only times available (even when we booked at check-in) were 9:30 PM.
8
Michael
19 mars 2025
·
A séjourné 4 nuits
This stay was above average. The people were great. Food was great overall. However, I booked a King bed ocean view balcony. They did not have that room available. Seems that taking a reservation is easily done but holding the reservation is not quite as easy. We were informed that we were upgraded to the Royal Club. But were we? No, just a room that was considered Royal with none of the perks. End of the world? No. But being as a mistake was made on their end, I found this to be pretty cheap. Smoking was allowed on the balconies. This was brutal, as the woman next to us smoked like she was in a 1950s detective movie. It detracted from the enjoyment of said balcony. Julio, let me tell ya this guy was the best. Kind, fun, and proficient...sit in his section poolside. Japanese place was awesome. Italian place less than stellar. Buffet was good. Beach and ocean swimming were great, thoroughly enjoyed! Was a good stay, even though there were a few hiccups.
This stay was above average. The people were great. Food was great overall. However, I booked a King bed ocean view balcony. They did not have that room available. Seems that taking a reservation is easily done but holding the reservation is not quite as easy. We were informed that we were upgraded to the Royal Club. But were we? No, just a room that was considered Royal with none of the perks. End of the world? No. But being as a mistake was made on their end, I found this to be pretty cheap. Smoking was allowed on the balconies. This was brutal, as the woman next to us smoked like she was in a 1950s detective movie. It detracted from the enjoyment of said balcony. Julio, let me tell ya this guy was the best. Kind, fun, and proficient...sit in his section poolside. Japanese place was awesome. Italian place less than stellar. Buffet was good. Beach and ocean swimming were great, thoroughly enjoyed! Was a good stay, even though there were a few hiccups.
4
angelin
20 sept. 2025
·
A séjourné 5 nuits
Hard to sleep at nights because of the lobby noise even i was at the 5th floor.i asked to switch rooms but the were asking for extra money my room had cockroaches. Power outages one day power was out for long from 1pm until 8:30am there was no Ac it was so hot. Hard to communicate very few staff speaks english, but they were nice. Resort was full of local people.They were nice but again hard to communicate. Front desk were staff were not helpful enough. Three days stay one good restaurants.They allowed which we didn't know otherwise, I wouldn't book. Got stuck in the elevator for good, 5 minutes with no help at the end i pull the door to open my self. Never want to go back wasted money
Hard to sleep at nights because of the lobby noise even i was at the 5th floor.i asked to switch rooms but the were asking for extra money my room had cockroaches. Power outages one day power was out for long from 1pm until 8:30am there was no Ac it was so hot. Hard to communicate very few staff speaks english, but they were nice. Resort was full of local people.They were nice but again hard to communicate. Front desk were staff were not helpful enough. Three days stay one good restaurants.They allowed which we didn't know otherwise, I wouldn't book. Got stuck in the elevator for good, 5 minutes with no help at the end i pull the door to open my self. Never want to go back wasted money
6
Christopher
20 mars 2025
·
A séjourné 3 nuits
Pros Centrally located, small, quiet resort. AC was quiet and efficient. Buffet always had something good, loved the meat carving station. Nightly entertainment and lobby bar music. Cons Most rooms lack balconies, paid extra for ocean view but not worth it. Single-pane windows = lots of heat. Floors always felt dirty. Spotty WiFi—barely enough to send messages. Only two bars, limited shaded seating. Food issues: Limited selection, no menus for specialty restaurants, only one booking per 3-night stay. The Mexican restaurant was disappointing—poor service, self-serve salads/desserts. No food from 5:30-6:30 PM, last food service at 10:30 PM. Snack bar and lunch buffet felt redundant. No takeout food allowed, minimal poolside service. Service was inconsistent—only two standout staff, others seemed disengaged. Pressured to leave Google reviews, but it didn’t improve service. Entertainment setup needs work—conflicting noise from a larger neighboring resort, music until ~11 PM, making early sleep impossible. Final Verdict: A very average resort. Many things could be done better, and I wouldn’t stay here again or recommend it without renovations and service improvements.
Pros Centrally located, small, quiet resort. AC was quiet and efficient. Buffet always had something good, loved the meat carving station. Nightly entertainment and lobby bar music. Cons Most rooms lack balconies, paid extra for ocean view but not worth it. Single-pane windows = lots of heat. Floors always felt dirty. Spotty WiFi—barely enough to send messages. Only two bars, limited shaded seating. Food issues: Limited selection, no menus for specialty restaurants, only one booking per 3-night stay. The Mexican restaurant was disappointing—poor service, self-serve salads/desserts. No food from 5:30-6:30 PM, last food service at 10:30 PM. Snack bar and lunch buffet felt redundant. No takeout food allowed, minimal poolside service. Service was inconsistent—only two standout staff, others seemed disengaged. Pressured to leave Google reviews, but it didn’t improve service. Entertainment setup needs work—conflicting noise from a larger neighboring resort, music until ~11 PM, making early sleep impossible. Final Verdict: A very average resort. Many things could be done better, and I wouldn’t stay here again or recommend it without renovations and service improvements.
10
Bryan
17 mars 2025
·
A séjourné 9 nuits
We had a wonderful holiday there. One thing we did not like was that smoking is allowed on balconies.
We had a wonderful holiday there. One thing we did not like was that smoking is allowed on balconies.
8
David R
5 mai 2025
·
A séjourné 4 nuits
It's been a long time since we've stayed at an all-inclusive so bear that in mind. We usually stay at small hotels or apartments, but for this trip, we only had four nights and wanted to be at a nice, swimmable beach with good service and food. This place met our needs nicely. Huge, clean beach. Lots of beach chairs. Great sunset views. The food was very good, for buffet style. We only ate at the Italian and Mexican a la cartes. They were okay as a break from the buffet. The beach-side snack bar was actually our favourite as it's open-air and has a great vibe. Drinks were decent. At the lobby bar they were better and it has a nice lounge vibe. Everything was very clean but the rooms and hallways were pretty worn around the edges. Beds were very comfy. Ocean views were nice but no balconies :( Overall, a good place for a quick break.
It's been a long time since we've stayed at an all-inclusive so bear that in mind. We usually stay at small hotels or apartments, but for this trip, we only had four nights and wanted to be at a nice, swimmable beach with good service and food. This place met our needs nicely. Huge, clean beach. Lots of beach chairs. Great sunset views. The food was very good, for buffet style. We only ate at the Italian and Mexican a la cartes. They were okay as a break from the buffet. The beach-side snack bar was actually our favourite as it's open-air and has a great vibe. Drinks were decent. At the lobby bar they were better and it has a nice lounge vibe. Everything was very clean but the rooms and hallways were pretty worn around the edges. Beds were very comfy. Ocean views were nice but no balconies :( Overall, a good place for a quick break.
6
SERGIO
21 sept. 2025
·
A séjourné 3 nuits
The hotel was clean, with friendly staff and nice facilities. Overall, the stay was good, but the promised ocean view was disappointing, as from the room you could only see a small portion of the sea. Also, the VIP benefit of a bottle and chocolates was not as expected: I had to request the bottle because it was not delivered upon arrival, and when it came it was very small (200 ml). The chocolates were only delivered the day before departure. These details should be improved so that the experience matches what is advertised.
The hotel was clean, with friendly staff and nice facilities. Overall, the stay was good, but the promised ocean view was disappointing, as from the room you could only see a small portion of the sea. Also, the VIP benefit of a bottle and chocolates was not as expected: I had to request the bottle because it was not delivered upon arrival, and when it came it was very small (200 ml). The chocolates were only delivered the day before departure. These details should be improved so that the experience matches what is advertised.
6
Sergio
15 août 2024
·
A séjourné 6 nuits
The room I received was poor. Leaking from the ceiling, the handles on the drawers were falling apart. The carpet in between the beds were dirty. It was very poorly maintained. The rooms definitely need up keeping. They did switch my room once I took video and pictures. The staff was fine but the rooms are very subpar.
The room I received was poor. Leaking from the ceiling, the handles on the drawers were falling apart. The carpet in between the beds were dirty. It was very poorly maintained. The rooms definitely need up keeping. They did switch my room once I took video and pictures. The staff was fine but the rooms are very subpar.
8
ANGELES
8 déc. 2024
·
A séjourné 6 nuits
Las habitaciones no tienen ventanas ni balcón. No se pueden secar los trajes de baño. En general el personal es muy amable, con algunas excepciones. La playa es maravillosa. Es cómodo que las instalaciones no son enormes. Es fácil de transitar. Las habitaciones podrían mejorar.
Las habitaciones no tienen ventanas ni balcón. No se pueden secar los trajes de baño. En general el personal es muy amable, con algunas excepciones. La playa es maravillosa. Es cómodo que las instalaciones no son enormes. Es fácil de transitar. Las habitaciones podrían mejorar.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme aimable et conciliant, mais le service de réception/conciergerie et les réservations de restaurant font l'objet de plaintes récurrentes concernant la rudesse, les retards ou le manque de flexibilité.
Avis de voyageur à ce sujet
6
David
7 avr. 2025
·
A séjourné 7 nuits
We have been to a dozen all inclusive properties in Mexico. Mixed review on this one. Pros: Not too crowded. Generally older guests and some families, very little spring breakers. Not noisy. Fresh guac. and good fruits Tokyo and Mexican restaurant are good. Pickle ball court was available most of the time Right on the beach Cons: False advertising: they say there are 5 restaurants but there are really only 3. The Royal Restaurant is off limits to all inclusive guests. They also close one of the other restaurants every night to cycle it through the buffet (Le Buffet). They also tried to tell us we only get one restaurant meal for every 2 night stay. We had to argue with them on this for them to allow us to have one reservation per night. All other meals and all breakfasts are through the buffet. But the buffet was generally good. Very hard to book restaurants. You can't call for reservations. You have to visit the concierge who is often busy or isn't there. You also can't book more than 1-2 nights in advance. Also, lots of their time slots are late like 9pm for dinner. It seems like they purposely make it difficult to eat dinner at the restaurants even though when you are there they are not crowded. Same brand of wine: one red, one white in all places all week. Not so good. Gym is extremely minimal. Overall I got the impression they were constantly looking for ways to skim and cut costs.
We have been to a dozen all inclusive properties in Mexico. Mixed review on this one. Pros: Not too crowded. Generally older guests and some families, very little spring breakers. Not noisy. Fresh guac. and good fruits Tokyo and Mexican restaurant are good. Pickle ball court was available most of the time Right on the beach Cons: False advertising: they say there are 5 restaurants but there are really only 3. The Royal Restaurant is off limits to all inclusive guests. They also close one of the other restaurants every night to cycle it through the buffet (Le Buffet). They also tried to tell us we only get one restaurant meal for every 2 night stay. We had to argue with them on this for them to allow us to have one reservation per night. All other meals and all breakfasts are through the buffet. But the buffet was generally good. Very hard to book restaurants. You can't call for reservations. You have to visit the concierge who is often busy or isn't there. You also can't book more than 1-2 nights in advance. Also, lots of their time slots are late like 9pm for dinner. It seems like they purposely make it difficult to eat dinner at the restaurants even though when you are there they are not crowded. Same brand of wine: one red, one white in all places all week. Not so good. Gym is extremely minimal. Overall I got the impression they were constantly looking for ways to skim and cut costs.
2
Maria
26 juin 2025
·
A séjourné 6 nuits
The service at the hotel was awful. The first day we arrived, our rooms were flooded, and to get a resolution, the from desk at night took about two hours to give a partial resolution to just reassign us to another room. The same person was arranging room service and prefer to disconnect the phone, so no more callas can come in. The stuff was very rude at the restaurants and when the stations were empty, they didn't refill them. When asking for utensils, crackers or anything missing, they just said they they didn't have any more. They were very rushed and rude to take the orders (at the VIP premier restaurant and Los Olivos). The option to eat were very limited and there was a long line to eat at the buffet. Once seated, while going to grab food, they reassigned the tables to new people and just ignored the initial guest assigned to the tables. They didn't refill body wash or shampoo dispensers, the blankets weren't clean and despite of asking to replace them multiple times, those requests were ignored. We booked three rooms and the whole family came back with rash in the skin due to the dirty blankets, too. They just said that the hotel didn't have enough people to attend all guest requests. I have to mention that this is not even high season, I can't imagine how the operate during peak season. The reception person at night didn't know to handle guest issues and his only excuse was that the manager would be there in the morning. Horrible stay at this place. Horrible!
The service at the hotel was awful. The first day we arrived, our rooms were flooded, and to get a resolution, the from desk at night took about two hours to give a partial resolution to just reassign us to another room. The same person was arranging room service and prefer to disconnect the phone, so no more callas can come in. The stuff was very rude at the restaurants and when the stations were empty, they didn't refill them. When asking for utensils, crackers or anything missing, they just said they they didn't have any more. They were very rushed and rude to take the orders (at the VIP premier restaurant and Los Olivos). The option to eat were very limited and there was a long line to eat at the buffet. Once seated, while going to grab food, they reassigned the tables to new people and just ignored the initial guest assigned to the tables. They didn't refill body wash or shampoo dispensers, the blankets weren't clean and despite of asking to replace them multiple times, those requests were ignored. We booked three rooms and the whole family came back with rash in the skin due to the dirty blankets, too. They just said that the hotel didn't have enough people to attend all guest requests. I have to mention that this is not even high season, I can't imagine how the operate during peak season. The reception person at night didn't know to handle guest issues and his only excuse was that the manager would be there in the morning. Horrible stay at this place. Horrible!
6
Larry
9 juin 2025
·
A séjourné 6 nuits
The property was okay. Room was beautiful. Property overall was beautiful and well kept. Checkin was not good. Staff not professional and had to change rooms after checkin and arguing for a different room. We had paid for upgraded room and requested a king. Somehow there wasn't a king in the whole resort.... Drinks were not serviced in mini bar unless you were there to make requests. Food was okay. Nothing great. We were told there was no availability for restaurants, but the restaurants were always empty. When we did get reservations there would be less than 5 other diners. Seems ridiculous that you couldn't get reservation. We saw some walk in without reservations, but when we tried we were told no. We know this for a fact because we had become friends with a couple on the beach that got in every night without reservation. No restaurants were open for breakfast or lunch. Buffet was only option...which was just okay. Best part of buffet was crepes every other night. Swim bar was nice, but no service to beach area only swim area. It was just 2 of us for our 22nd anniversary. It was a relaxing week, but not sure if we would go back. We would not take our family...not enough options for kids and getting reservations would be a nightmare.
The property was okay. Room was beautiful. Property overall was beautiful and well kept. Checkin was not good. Staff not professional and had to change rooms after checkin and arguing for a different room. We had paid for upgraded room and requested a king. Somehow there wasn't a king in the whole resort.... Drinks were not serviced in mini bar unless you were there to make requests. Food was okay. Nothing great. We were told there was no availability for restaurants, but the restaurants were always empty. When we did get reservations there would be less than 5 other diners. Seems ridiculous that you couldn't get reservation. We saw some walk in without reservations, but when we tried we were told no. We know this for a fact because we had become friends with a couple on the beach that got in every night without reservation. No restaurants were open for breakfast or lunch. Buffet was only option...which was just okay. Best part of buffet was crepes every other night. Swim bar was nice, but no service to beach area only swim area. It was just 2 of us for our 22nd anniversary. It was a relaxing week, but not sure if we would go back. We would not take our family...not enough options for kids and getting reservations would be a nightmare.
6
Monica
9 juil. 2025
·
A séjourné 4 nuits
We recently returned to this resort for a second stay after having a great experience the first time. Unfortunately, this visit didn’t live up to our expectations. Two of the restaurants were closed, and the overall service wasn’t as attentive. It was disappointing, especially since our first trip here was so enjoyable. Hoping these issues are addressed, as the resort does have potential.
We recently returned to this resort for a second stay after having a great experience the first time. Unfortunately, this visit didn’t live up to our expectations. Two of the restaurants were closed, and the overall service wasn’t as attentive. It was disappointing, especially since our first trip here was so enjoyable. Hoping these issues are addressed, as the resort does have potential.
10
Hector
8 juin 2025
·
A séjourné 3 nuits
Excellent service all areas, great food with excellent service
Excellent service all areas, great food with excellent service
8
Amir Khatibi
20 févr. 2025
·
A séjourné 5 nuits
We did not have a good experience about our check-in services ! I had booked an ocean view room but it was not even a partial view. The process to change our room turned into a very unpleasant experience ! Long story short, we almost were going to call the Tourist Police to resolve the issue !
We did not have a good experience about our check-in services ! I had booked an ocean view room but it was not even a partial view. The process to change our room turned into a very unpleasant experience ! Long story short, we almost were going to call the Tourist Police to resolve the issue !
10
Cecilia
20 nov. 2025
·
A séjourné 6 nuits
Staff was amazing and the housekeepers and the ground facility people were amazing as well . Resort was so clean and will be back to stay again .
Staff was amazing and the housekeepers and the ground facility people were amazing as well . Resort was so clean and will be back to stay again .
10
Indira
9 juil. 2024
·
A séjourné 4 nuits
First time staying at Occidental Nuevo Vallarta and it was a great experience. Everyone was so nice and attentive. Francis was the one who helped me check in and she is amazing! She did all the reservations for the restaurants for me and I even got a bottle of tequila to celebrate my birthday. Thank you Occidental thank you Francis!
First time staying at Occidental Nuevo Vallarta and it was a great experience. Everyone was so nice and attentive. Francis was the one who helped me check in and she is amazing! She did all the reservations for the restaurants for me and I even got a bottle of tequila to celebrate my birthday. Thank you Occidental thank you Francis!
10
amparito
23 juin 2025
·
A séjourné 2 nuits
Great customer service from all staff - reception, housekeeping, esp restaurant staff.
Great customer service from all staff - reception, housekeeping, esp restaurant staff.
10
Marco A
1 oct. 2025
·
A séjourné 5 nuits
GREAT!! Staff very Helpful.
GREAT!! Staff very Helpful.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé directement sur une large plage où l'on peut se baigner et à quelques pas d'un centre commercial, d'une marina et de taxis ; pratique et sûr pour se promener.
Avis de voyageur à ce sujet
10
Erin
15 août 2024
·
A séjourné 3 nuits
It was right on the ocean. The mini mall and grocery store were within walking distance.
It was right on the ocean. The mini mall and grocery store were within walking distance.
8
Donald
15 déc. 2024
·
A séjourné 8 nuits
Fairly close to the airport, beautiful beach front with great food on site. Staff was friendly and helpful.
Fairly close to the airport, beautiful beach front with great food on site. Staff was friendly and helpful.
10
Theresa
8 oct. 2025
·
A séjourné 7 nuits
Property is older but well maintained. Food was good with good variety. Friendly and accommodating staff. Area outside hotel is nice, clean and walkable with a mall nearby. We enjoyed our stay.
Property is older but well maintained. Food was good with good variety. Friendly and accommodating staff. Area outside hotel is nice, clean and walkable with a mall nearby. We enjoyed our stay.
10
Jennifer
25 sept. 2024
·
A séjourné 3 nuits
Perfect three night stay in Nuevo Vallarta! The staff was absolutely amazing and went out of their way to ensure we enjoyed our stay. This property is small and a little older, but the room and grounds were very clean and well cared for. The beach was our favorite amenity with soft white sand and a smooth ocean floor. Would definitely recommend!
Perfect three night stay in Nuevo Vallarta! The staff was absolutely amazing and went out of their way to ensure we enjoyed our stay. This property is small and a little older, but the room and grounds were very clean and well cared for. The beach was our favorite amenity with soft white sand and a smooth ocean floor. Would definitely recommend!
8
Marcus
22 oct. 2024
·
A séjourné 4 nuits
October was an excellent time to go as it was not busy. Excellent beach area with just the right amount of waves to keep you entertained. Food was good. I have been all over Mexico and this was one resort that I would go back to.
October was an excellent time to go as it was not busy. Excellent beach area with just the right amount of waves to keep you entertained. Food was good. I have been all over Mexico and this was one resort that I would go back to.
8
Ericka
7 févr. 2025
·
A séjourné 3 nuits
Great stay near Paradise Village. Easy walk to the marina and shopping. Food options were good, but limited.
Great stay near Paradise Village. Easy walk to the marina and shopping. Food options were good, but limited.
10
Jacqueline
10 mars 2025
·
A séjourné 7 nuits
Staff was awesome. The team by the pool was energetic. Conveniently parked near a little grocery store and shopping area.
Staff was awesome. The team by the pool was energetic. Conveniently parked near a little grocery store and shopping area.
8
Wing See Christina
24 juil. 2024
·
A séjourné 6 nuits
- staff is friendly but a number of them only speak Spanish or very little English. So online translation tools are helpful. - The team work hard to keep the guests entertained. There is a show every night and all kinds of activities in the pool area. - located in a quiet and safe resort area. about 30 to 40 min car ride to reach city centre of Puerto Vallarta. a Very family oriented hotel. - Food at the buffet is decent and they put an effort to provide a variety of dishes every day. Servers are very friendly.
- staff is friendly but a number of them only speak Spanish or very little English. So online translation tools are helpful. - The team work hard to keep the guests entertained. There is a show every night and all kinds of activities in the pool area. - located in a quiet and safe resort area. about 30 to 40 min car ride to reach city centre of Puerto Vallarta. a Very family oriented hotel. - Food at the buffet is decent and they put an effort to provide a variety of dishes every day. Servers are very friendly.
10
Chad
7 mai 2025
·
A séjourné 4 nuits
Upgraded nicely to a beautiful place that made us feel welcome. Relaxed, cheerful, wonderful atmosphere. Can't beat being right on the ocean and close to excursion companies like Vallarta Adventures!
Upgraded nicely to a beautiful place that made us feel welcome. Relaxed, cheerful, wonderful atmosphere. Can't beat being right on the ocean and close to excursion companies like Vallarta Adventures!
8
Anantha
20 oct. 2024
·
A séjourné 4 nuits
This is a good family resort. It’ll be better if more staff can speak English.
This is a good family resort. It’ll be better if more staff can speak English.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La variété du buffet et le restaurant Tokyo/japonais reçoivent des éloges réguliers, mais la qualité de la nourriture peut être irrégulière, les options de restauration tardive sont limitées et les réservations de restaurant strictes et difficiles à obtenir frustrent de nombreux clients.
Avis de voyageur à ce sujet
6
David
7 avr. 2025
·
A séjourné 7 nuits
We have been to a dozen all inclusive properties in Mexico. Mixed review on this one. Pros: Not too crowded. Generally older guests and some families, very little spring breakers. Not noisy. Fresh guac. and good fruits Tokyo and Mexican restaurant are good. Pickle ball court was available most of the time Right on the beach Cons: False advertising: they say there are 5 restaurants but there are really only 3. The Royal Restaurant is off limits to all inclusive guests. They also close one of the other restaurants every night to cycle it through the buffet (Le Buffet). They also tried to tell us we only get one restaurant meal for every 2 night stay. We had to argue with them on this for them to allow us to have one reservation per night. All other meals and all breakfasts are through the buffet. But the buffet was generally good. Very hard to book restaurants. You can't call for reservations. You have to visit the concierge who is often busy or isn't there. You also can't book more than 1-2 nights in advance. Also, lots of their time slots are late like 9pm for dinner. It seems like they purposely make it difficult to eat dinner at the restaurants even though when you are there they are not crowded. Same brand of wine: one red, one white in all places all week. Not so good. Gym is extremely minimal. Overall I got the impression they were constantly looking for ways to skim and cut costs.
We have been to a dozen all inclusive properties in Mexico. Mixed review on this one. Pros: Not too crowded. Generally older guests and some families, very little spring breakers. Not noisy. Fresh guac. and good fruits Tokyo and Mexican restaurant are good. Pickle ball court was available most of the time Right on the beach Cons: False advertising: they say there are 5 restaurants but there are really only 3. The Royal Restaurant is off limits to all inclusive guests. They also close one of the other restaurants every night to cycle it through the buffet (Le Buffet). They also tried to tell us we only get one restaurant meal for every 2 night stay. We had to argue with them on this for them to allow us to have one reservation per night. All other meals and all breakfasts are through the buffet. But the buffet was generally good. Very hard to book restaurants. You can't call for reservations. You have to visit the concierge who is often busy or isn't there. You also can't book more than 1-2 nights in advance. Also, lots of their time slots are late like 9pm for dinner. It seems like they purposely make it difficult to eat dinner at the restaurants even though when you are there they are not crowded. Same brand of wine: one red, one white in all places all week. Not so good. Gym is extremely minimal. Overall I got the impression they were constantly looking for ways to skim and cut costs.
10
Hazel
14 nov. 2025
·
A séjourné 5 nuits
Friendly and hospitable staff. Yummy buffet. Excellent nightly entertainment outside on the stage and at the lounge. Nice bedsheets.
Friendly and hospitable staff. Yummy buffet. Excellent nightly entertainment outside on the stage and at the lounge. Nice bedsheets.
10
Emma Arlet
30 sept. 2025
·
A séjourné 3 nuits
Siempre es un gusto y placer regresar al Occidental, la comida es buena, el hotel está en perfectas condiciones. Lo unico que cambio vs otras visitas es que ya no podemos cenar durante la estancia en los restaurantes a la carta, solo te dan acceso a 1 por cada 3 noches reservadas. Todo lo demás excelente
Siempre es un gusto y placer regresar al Occidental, la comida es buena, el hotel está en perfectas condiciones. Lo unico que cambio vs otras visitas es que ya no podemos cenar durante la estancia en los restaurantes a la carta, solo te dan acceso a 1 por cada 3 noches reservadas. Todo lo demás excelente
10
Kareem
2 nov. 2025
·
A séjourné 5 nuits
Got a great deal on this hotel for one week at the end of August and cant reccomend it enough. First all inclusive and the food exceeded my expectations. Mexican and Italian restaurants were amazing. Place was clean, A/C worked throughout and the staff were amazing. Shout out to Ramon! Only issue was that the first day the main pool was a little dirty/foggy but water was clear the rest of the time.
Got a great deal on this hotel for one week at the end of August and cant reccomend it enough. First all inclusive and the food exceeded my expectations. Mexican and Italian restaurants were amazing. Place was clean, A/C worked throughout and the staff were amazing. Shout out to Ramon! Only issue was that the first day the main pool was a little dirty/foggy but water was clear the rest of the time.
6
Javier
20 août 2025
·
A séjourné 4 nuits
Liked the hotel over all. The food was okay. Tokyo food and service was amazing and delicious and it was our favorite restaurant and the cook made it extra special for my birthday.
Liked the hotel over all. The food was okay. Tokyo food and service was amazing and delicious and it was our favorite restaurant and the cook made it extra special for my birthday.
6
Christopher
20 mars 2025
·
A séjourné 3 nuits
Pros Centrally located, small, quiet resort. AC was quiet and efficient. Buffet always had something good, loved the meat carving station. Nightly entertainment and lobby bar music. Cons Most rooms lack balconies, paid extra for ocean view but not worth it. Single-pane windows = lots of heat. Floors always felt dirty. Spotty WiFi—barely enough to send messages. Only two bars, limited shaded seating. Food issues: Limited selection, no menus for specialty restaurants, only one booking per 3-night stay. The Mexican restaurant was disappointing—poor service, self-serve salads/desserts. No food from 5:30-6:30 PM, last food service at 10:30 PM. Snack bar and lunch buffet felt redundant. No takeout food allowed, minimal poolside service. Service was inconsistent—only two standout staff, others seemed disengaged. Pressured to leave Google reviews, but it didn’t improve service. Entertainment setup needs work—conflicting noise from a larger neighboring resort, music until ~11 PM, making early sleep impossible. Final Verdict: A very average resort. Many things could be done better, and I wouldn’t stay here again or recommend it without renovations and service improvements.
Pros Centrally located, small, quiet resort. AC was quiet and efficient. Buffet always had something good, loved the meat carving station. Nightly entertainment and lobby bar music. Cons Most rooms lack balconies, paid extra for ocean view but not worth it. Single-pane windows = lots of heat. Floors always felt dirty. Spotty WiFi—barely enough to send messages. Only two bars, limited shaded seating. Food issues: Limited selection, no menus for specialty restaurants, only one booking per 3-night stay. The Mexican restaurant was disappointing—poor service, self-serve salads/desserts. No food from 5:30-6:30 PM, last food service at 10:30 PM. Snack bar and lunch buffet felt redundant. No takeout food allowed, minimal poolside service. Service was inconsistent—only two standout staff, others seemed disengaged. Pressured to leave Google reviews, but it didn’t improve service. Entertainment setup needs work—conflicting noise from a larger neighboring resort, music until ~11 PM, making early sleep impossible. Final Verdict: A very average resort. Many things could be done better, and I wouldn’t stay here again or recommend it without renovations and service improvements.
8
Carey Lynn
15 nov. 2024
·
A séjourné 5 nuits
The restaurants and food and service was amazing. We had no options to eat by the pool and had to be covered to enter a restaurant. But We ate well and had a variety to choose from. The downside to the resort is no swim up bar or hot tub. Bars were limited after 7 pm. Very little shade. The spa was amazing. It’s an older resort and our room had a leak, but life happens and the staff was great to fix it right away. I liked their system for pool towels. Bathrooms were plenty and close by.
The restaurants and food and service was amazing. We had no options to eat by the pool and had to be covered to enter a restaurant. But We ate well and had a variety to choose from. The downside to the resort is no swim up bar or hot tub. Bars were limited after 7 pm. Very little shade. The spa was amazing. It’s an older resort and our room had a leak, but life happens and the staff was great to fix it right away. I liked their system for pool towels. Bathrooms were plenty and close by.
6
Rebeca
15 juil. 2025
·
A séjourné 3 nuits
The property was clean and most of the staff was helpful. We were only allowed to eat in the buffet because my husband did not pack a pair of dress pants which were required which is funny because the resort as a whole is maybe a 3 star definitely not 5 star as they were trying to make it seem. The all inclusive drinks were all served in plastic cups! Beer was only on tap. Not what I’m used to from an all inclusive for sure. Definitely would not stay here again.
The property was clean and most of the staff was helpful. We were only allowed to eat in the buffet because my husband did not pack a pair of dress pants which were required which is funny because the resort as a whole is maybe a 3 star definitely not 5 star as they were trying to make it seem. The all inclusive drinks were all served in plastic cups! Beer was only on tap. Not what I’m used to from an all inclusive for sure. Definitely would not stay here again.
8
Veronica
9 avr. 2025
·
A séjourné 7 nuits
Nice property and clean. Food was really good - especially Mexican night at the buffet. Pool was small and a lot of seat hoggers will come down at 6am to put their towels and take up the seats by the pool all day and leave for hours at a time. Other than that everything was great
Nice property and clean. Food was really good - especially Mexican night at the buffet. Pool was small and a lot of seat hoggers will come down at 6am to put their towels and take up the seats by the pool all day and leave for hours at a time. Other than that everything was great
4
Ishu
22 juil. 2025
·
A séjourné 3 nuits
Our room was smelling like sewer. We told the front desk staff and nothing was done. Had to ask again. They changed our room but we had to sit in the lobby for 3 hours for a new room. The food choices are limited. The buffet has same item for bfast and lunch everyday.
Our room was smelling like sewer. We told the front desk staff and nothing was done. Had to ask again. They changed our room but we had to sit in the lobby for 3 hours for a new room. The food choices are limited. The buffet has same item for bfast and lunch everyday.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Isabelle
28 févr. 2026
·
A séjourné 7 nuits
La propreté du resort dans son ensemble. Par contre, la disponibilité des places aux restaurants à la carte est limitée et le buffet est toujours le même (ou presque) à chaque jour.
La propreté du resort dans son ensemble. Par contre, la disponibilité des places aux restaurants à la carte est limitée et le buffet est toujours le même (ou presque) à chaque jour.
10
Florian
24 août 2025
·
A séjourné 6 nuits
sillent
sillent
10
Pierre
4 oct. 2024
·
A séjourné 3 nuits
Très bien. Bonne nourriture.👍
Très bien. Bonne nourriture.👍
8
DONALD
30 avr. 2024
·
A séjourné 11 nuits
Nourriture de qualité de base, pas toujours appétissant.
Nourriture de qualité de base, pas toujours appétissant.
6
JUAN
10 juin 2023
·
A séjourné 1 nuit
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Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-19: 258.3467915710449USD
- 2026-09-20: 241.7105614639282USD
- 2026-09-21: 241.7105614639282USD
- 2026-09-22: 241.07760152893064USD
- 2026-09-23: 227.22547031402587USD
- 2026-09-24: 282.3834USD
- 2026-09-25: 237.2440225906372USD
- 2026-09-26: 345.6180890258789USD
- 2026-09-27: 222.8810149215698USD
- 2026-09-28: 212.90723242645262USD
- 2026-09-29: 222.17578576965332USD
- 2026-09-30: 212.90723242645262USD
- 2026-10-01: 224.99999530334472USD
- 2026-10-02: 238.99999290924072USD
- 2026-10-03: 238.99999290924072USD
- 2026-10-04: 237.99999433135986USD
- 2026-10-05: 223.8405USD
- 2026-10-06: 223.99999672546386USD
- 2026-10-07: 253.99998909301755USD
- 2026-10-08: 283.99999897613526USD
- 2026-10-09: 283.5313USD
- 2026-10-10: 475.9999886627197USD
- 2026-10-11: 224.98839999999998USD
- 2026-10-12: 254.59870610046386USD
- 2026-10-13: 223.59538719787597USD
- 2026-10-14: 223.59538719787597USD
- 2026-10-15: 237.99999433135986USD
- 2026-10-16: 475.7652450744629USD
- 2026-10-17: 471.4790814788818USD
- 2026-10-18: 475.2306USD
- 2026-10-19: 237.99999433135986USD
- 2026-10-20: 237.99999433135986USD
- 2026-10-21: 237.99999433135986USD
- 2026-10-22: 240.99999006500244USD
- 2026-10-23: 475.9999886627197USD
- 2026-10-24: 475.7652450744629USD
- 2026-10-25: 237.99999433135986USD
- 2026-10-26: 254.59870610046386USD
- 2026-10-27: 225.99999388122558USD
- 2026-10-28: 223.99999672546386USD
- 2026-10-29: 832.0000078552246USD
- 2026-10-30: 713.9999654785156USD
- 2026-10-31: 246.4680688858032USD
- 2026-11-01: 233.00000144195556USD
- 2026-11-02: 233.0730588592529USD
- 2026-11-03: 233.00000144195556USD
- 2026-11-04: 233.00000144195556USD
- 2026-11-05: 347.99999553833004USD
- 2026-11-06: 475.7652450744629USD
- 2026-11-07: 470.63899999999995USD
- 2026-11-08: 475.5226194824218USD
- 2026-11-09: 475.5226194824218USD
- 2026-11-10: 475.9999886627197USD
- 2026-11-11: 237.99999433135986USD
- 2026-11-12: 237.99999433135986USD
- 2026-11-13: 260.99999665374753USD
- 2026-11-14: 832.0000078552246USD
- 2026-11-15: 594.9999945861816USD
- 2026-11-16: 295.00000084838865USD
- 2026-11-17: 281.458718347168USD
- 2026-11-18: 283.99999897613526USD
- 2026-11-19: 293.60287188873286USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Piscine accessible de 08 h 00 à 20 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'accès à certaines infrastructures peut être restreint. Pour plus d'informations à ce sujet, vous pouvez contacter l'hébergement grâce aux coordonnées fournies dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Services
Centre d'affaires
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Club pour enfants
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activités
Piscine
Courts de tennis
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Aire de jeux
Piscine pour enfants
Piscine extérieure
Piscine extérieure chauffée
Musique live
Evening Entertainment
Pool (Seasonal Outdoor)
Tennis de table
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit