Bayview Hotel by ST Hotels

Väldigt dåligt

Great location and safe area

Ett helt okej hotell! Det var definitivt värt att bo här på grund av priset, stort rum och platsen. Busshållplatsen låg precis utanför hotellet och var väldigt nära till de flesta ”turistställen”. Dock var vi lite ledsna att man inte hade tillgång till pool klubben som det fanns bild på. Man behövde betala €30 för en dag om man ville hänga där. Men det fanns en väldigt basic pool på taket som man hade tillgång till.

When I asked the pool pictures they said its for another room type so I dont think ita right to put pictures if it is not going to include to your booking. How would I know? And the first room we entered, the balcony door was broken so we ask for change then we transferred to quite small room, once we want to change it back lik 10 min, they said they cannot maybe it was on us. Lastly and importantly, although I paid online in advance, they asked for 100 euros for deposit? I paid and they said it will be back to my account up to 14 days? I don’t want to blame anyone but I couldn’t see in my bank account later on that it was back or I couln’t find the purchase in my dekont as well so its confusing. I couldn’t reach out to the hotel to confirm this but please reach out to me if you are reading. Overall nobody wants extra thing to follow up like if my deposit will be back in 14 days.. i

I had a rather negative experience at this hotel. It was a business trip and the availability of wifi is very important. The room i was given was one in the very corner below the swimming pool which is on the terrace. Wifi was terrible. Other than that, on the third day, there was a water leak in the corridor which flooded my room. The swimming pool pumps were above the room and was making a very loud noise i could not sleep. I went down to the reception to complain about it and the staff was not believing me. I stayed there and insisted that they should come up to check it out. After wasting 30 minutes the staff came up and agreed that it was very loud. After an hour they decided to move me to another room just for the night. This staff was very rude and ignorant. I had to wait him to finish a personal call for at least 15 mins before he attended the reception. Totally unprofessional. He was not even making an eye contact while on the phone just to avoid me. Never again!