Name: Surat Marriott Hotel
Address: Ambika Niketan, Athwa Lines, Surat Dumas Road, Athwa, Surat, Surat District, Gujarat, India, Surat, Gujarat, IN
Price range: $89–$209 per night
Rating: 8.58

What guests think

Across reviews, guests praise Surat Marriott Hotel for friendly, attentive staff, a clean, well‑kept property, and a convenient riverside location suited to business and leisure, with many also enjoying spacious rooms, comfortable beds, and generous buffet breakfasts.

Several reviews note recurring bathroom issues such as faulty shower doors, dated or small spaces, and slippery floors. A few guests reported lapses at the front desk, challenging check-in for foreign nationals, or isolated valet problems. Some facilities like the pool or jacuzzi were unavailable during one stay, and occasional noise disturbed rest. Expect a polished stay, but check room details and amenity availability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Amisha

Jan 5, 2024

·

Stayed 8 nights

Excellent Customer service. Really lovely property, clean, and lots of complementary amineties.

6

Gaurav

Jan 5, 2025

·

Stayed 1 night

Pathetic. Swimming pool and jacuzzi not working. Front office executives are non-courteous. Ms. Nonibala informed us that they intimate about non-operational pool and jacuzzi only to direct hotel bookings and not to third party bookings through hotels.com and expedia.com

10

Falgun

Jan 29, 2025

·

Stayed 3 nights

Beautiful, week-maintained property. It was very clean and the staff was very courteous. The valet parking was an issue as the early morning staff had no idea where our car was nor did they make any effort in informing us of their delimma (probably out of embarressment). Since we had to be at our appointment at 6 a.m., we finally asked what the issue was and took the car key to find our car ourselves.

10

shirin

Nov 20, 2024

·

Stayed 3 nights

Wonderful friendly staff 👏 hotel facilities absolutely wonderful 😀 and buffett breakfast 😋 really good lots to choose from

8

Subhajyoti

Aug 6, 2023

·

Stayed 2 nights

This is become like a heritage with first being Rama Regency and then TAJ and now finally managed by Marriott. Location is just amazing and view of river Tapi is so serene. Management May audit plumbing and Refrigerators as in a 5 star people expect flaw less service.

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Cleanliness

Often praised for being very clean, with meticulous housekeeping noted. A few guests mentioned poor room servicing and litter outside the hotel.

Related guest reviews

10

Amisha

Jan 5, 2024

·

Stayed 8 nights

Excellent Customer service. Really lovely property, clean, and lots of complementary amineties.

10

shirin

Dec 9, 2024

·

Stayed 2 nights

Lot of dirt and garbage outside of hotel nerds cleaning up. Otherwise once inside the compound no issues. Staff are amazing 👏

10

Falgun

Jan 29, 2025

·

Stayed 3 nights

Beautiful, week-maintained property. It was very clean and the staff was very courteous. The valet parking was an issue as the early morning staff had no idea where our car was nor did they make any effort in informing us of their delimma (probably out of embarressment). Since we had to be at our appointment at 6 a.m., we finally asked what the issue was and took the car key to find our car ourselves.

10

Kalpana

Jan 19, 2025

·

Stayed 6 nights

Excellent location and very attentive staff—the rooms were clean and comfortable—honorable mention for the housekeeping staff—incredibly meticulous!

8

Deepu

Sep 27, 2025

·

Stayed 3 nights

The place was nice and clean, staff was friendly and good service.

8

shirin

Dec 4, 2024

·

Stayed 2 nights

Staff really helpful and friendly Room servicing poor possibly not enough staff for the amount of rooms to clean

10

Dhansukhlal

Aug 26, 2024

·

Stayed 6 nights

It was an amazing hotel. Very clean. All staff from reception, restaurant staff, waiters, cleaners, were very courteous. The breakfast had a large variety of food. Our room was facing the river. Will recommend this hotel

10

Rajesh

Oct 3, 2024

·

Stayed 5 nights

My recent stay was wonderful. The hotel is located close to the river and central for any business traveler. Its clean & staff are very courteous.

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Rooms

Rooms are generally comfortable, with some spacious options and pleasant river views. However, guests repeatedly mention bathroom maintenance problems (leaking or misfitting shower doors, dated or small bathrooms), occasional noise, and a rare in-room TV issue.

Related guest reviews

10

Hemant

Jun 25, 2025

·

Stayed 5 nights

Excellent stay, premium rooms are spacious. Breakfast was at

8

Ashish

Apr 27, 2023

·

Stayed 3 nights

We stayed on 7th Floor. Bathroom condition is really very bad. Bathroom flooring is very old and very slippery. Bathroom size is very small. I almost fell 3 times. I almost broke my head. Except Bathroom , almost everything is really great. Great Staff. Great Service. Great Location. Great Food.

10

Ashish

Jan 11, 2025

·

Overall good experience, rooms were bit small though.

10

Shoaib

Apr 19, 2024

·

Stayed 2 nights

Excellent hotel,good location,brilliant staff I would recommend the hotel but the room I stayed in had a problem with shower door. The door wouldn’t close so after shower all the water is on the floor is wet .

8

Subhajyoti

Aug 8, 2023

·

Stayed 1 night

Excellent value for money. If you can chose a river side room, the view from the room is so serene and soothing that you will feel like staying inside and watching (with a cutting chai in hand).

10

Naresh

Feb 19, 2025

·

Stayed 1 night

Everything was good apart from few minor issues in the room like Shower door doesn't keep water in No hooks in the bathroom for clothes Gap behind the sink.

6

Takeomi

Apr 11, 2025

·

Stayed 1 night

部屋のテレビがまともに見れなくて困った。

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10

Raj

Oct 4, 2024

·

Stayed 1 night

Food, bed comforts

10

Dhansukhlal

Aug 26, 2024

·

Stayed 6 nights

It was an amazing hotel. Very clean. All staff from reception, restaurant staff, waiters, cleaners, were very courteous. The breakfast had a large variety of food. Our room was facing the river. Will recommend this hotel

10

NIKITA

Jan 19, 2023

·

Stayed 4 nights

Overall stay was excellent. But during the last day next to our room too much noises among the guest next door till mignight 4 am. No peace sleep for us and mostly other guests too. Hotel team should take care of this during the stay & should avoid such nuisances which are affecting other guests peace while stay specially sleeping at night.

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Service

Consistently commended for friendly, attentive service across teams and an efficient front desk. Some guests experienced shortcomings, including unhelpful or poorly trained staff, difficult check-in for foreign nationals, and a mishandled valet experience.

Related guest reviews

10

Silivan

Sep 28, 2025

·

Stayed 6 nights

Everything was excellent! Everyone was so nice and dedicated to their job. It was one of our best experiences so far. We enjoyed it so much and if we return to Surat we will stay here 100%

6

Gaurav

Jan 5, 2025

·

Stayed 1 night

Pathetic. Swimming pool and jacuzzi not working. Front office executives are non-courteous. Ms. Nonibala informed us that they intimate about non-operational pool and jacuzzi only to direct hotel bookings and not to third party bookings through hotels.com and expedia.com

8

Hemal

Nov 14, 2023

·

Stayed 1 night

It always waste of time when you booked as Foreign entity. Even you have US passport they need visa and all other extra documents. The person name was Sohail wasn’t friendly. Not even listen and ready for cancellation.

10

Falgun

Jan 29, 2025

·

Stayed 3 nights

Beautiful, week-maintained property. It was very clean and the staff was very courteous. The valet parking was an issue as the early morning staff had no idea where our car was nor did they make any effort in informing us of their delimma (probably out of embarressment). Since we had to be at our appointment at 6 a.m., we finally asked what the issue was and took the car key to find our car ourselves.

6

Bhadrayu

Mar 2, 2025

·

Stayed 10 nights

Staff could be better trained.

10

Abida

Oct 17, 2025

·

Stayed 1 night

The hotel was well located. Professional staff and good food.

10

Farhaanah

Mar 6, 2024

·

Stayed 10 nights

Great service! All staff are very courteous.

10

Rubina

Feb 12, 2024

·

Stayed 2 nights

Pure excellence. Hitesh at reception, thank you for setting us off with a wonderful beginning and end to our stay. You are an asset to the Surat Marriott. All the staff in every sector were outstanding!

8

Sukhbir

Mar 17, 2025

·

Stayed 6 nights

Service as always was excellent the front desk was very helpful &! took care of even smallest needs. Extremely friendly staff. Enjoyed staying at the Marriott

2

Chiranjeevi

Jan 9, 2024

·

Stayed 1 night

Avoid booking this property; the staff is inadequately trained, lacks respect for customer requests, and tends to ignore them. I was thoroughly disappointed as Marriott usually provides a white-glove treatment, but this location's staff is inexperienced and unprofessional. Save your money and book elsewhere, as they fail to meet even the basic standards.

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Location

Well located near the Tapi River and convenient for business, with several reviews appreciating serene riverside views.

Related guest reviews

8

Ashish

Apr 27, 2023

·

Stayed 3 nights

We stayed on 7th Floor. Bathroom condition is really very bad. Bathroom flooring is very old and very slippery. Bathroom size is very small. I almost fell 3 times. I almost broke my head. Except Bathroom , almost everything is really great. Great Staff. Great Service. Great Location. Great Food.

10

Abida

Oct 17, 2025

·

Stayed 1 night

The hotel was well located. Professional staff and good food.

10

Kalpana

Jan 19, 2025

·

Stayed 6 nights

Excellent location and very attentive staff—the rooms were clean and comfortable—honorable mention for the housekeeping staff—incredibly meticulous!

8

Subhajyoti

Aug 8, 2023

·

Stayed 1 night

Excellent value for money. If you can chose a river side room, the view from the room is so serene and soothing that you will feel like staying inside and watching (with a cutting chai in hand).

10

Dhansukhlal

Aug 26, 2024

·

Stayed 6 nights

It was an amazing hotel. Very clean. All staff from reception, restaurant staff, waiters, cleaners, were very courteous. The breakfast had a large variety of food. Our room was facing the river. Will recommend this hotel

10

Rajesh

Oct 3, 2024

·

Stayed 5 nights

My recent stay was wonderful. The hotel is located close to the river and central for any business traveler. Its clean & staff are very courteous.

8

Subhajyoti

Aug 6, 2023

·

Stayed 2 nights

This is become like a heritage with first being Rama Regency and then TAJ and now finally managed by Marriott. Location is just amazing and view of river Tapi is so serene. Management May audit plumbing and Refrigerators as in a 5 star people expect flaw less service.

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Dining

Buffet breakfast and dinner are frequently praised for variety and quality. However, one review notes that on-site drink prices are high.

Related guest reviews

10

Hemant

Jun 25, 2025

·

Stayed 5 nights

Excellent stay, premium rooms are spacious. Breakfast was at

8

Joerg

Apr 27, 2023

·

Stayed 3 nights

Abend Buffet, sehr große Auswahl , fairer Preis .

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8

Ashish

Apr 27, 2023

·

Stayed 3 nights

We stayed on 7th Floor. Bathroom condition is really very bad. Bathroom flooring is very old and very slippery. Bathroom size is very small. I almost fell 3 times. I almost broke my head. Except Bathroom , almost everything is really great. Great Staff. Great Service. Great Location. Great Food.

8

Andrew

Nov 24, 2025

·

Stayed 2 nights

Lovely hotel - but expect to pay 10times the price you would pay outside of the hotel for drinks - even soda and water!

10

Abida

Oct 17, 2025

·

Stayed 1 night

The hotel was well located. Professional staff and good food.

10

shirin

Nov 20, 2024

·

Stayed 3 nights

Wonderful friendly staff 👏 hotel facilities absolutely wonderful 😀 and buffett breakfast 😋 really good lots to choose from

10

Raj

Oct 4, 2024

·

Stayed 1 night

Food, bed comforts

10

Dhansukhlal

Aug 26, 2024

·

Stayed 6 nights

It was an amazing hotel. Very clean. All staff from reception, restaurant staff, waiters, cleaners, were very courteous. The breakfast had a large variety of food. Our room was facing the river. Will recommend this hotel

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AI-generated summary based on recent guest reviews

Month	Average price
January	$111
February	$115
March	$100
April	$97
May	$95
June	$93
July	$94
August	$92
September	$91
October	$109
November	$103
December	$108

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $174	19 $148
20 $149	21 $154	22 $163	23 $209	24 $197	25 $191	26 $192
27 $193	28 $194	29 $195	30 $198

Su	Mo	Tu	We	Th	Fr	Sa
				1 $143	2 $92	3 $89
4 $89	5 $102	6 $101	7 $102	8 $99	9 $89	10 $89
11 $100	12 $102	13 $102	14 $101	15 $108	16 $89	17 $103
18 $105	19 $102	20 $108	21 $108	22 $108	23 $103	24 $103
25 $93	26 $108	27 $97	28 $108	29 $108	30 $103	31 $103

Surat Marriott Hotel

Prices for Surat Marriott Hotel

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Twin Beds, City View

Deluxe Room, 1 King Bed, City View

Premium Room, 2 Twin Beds, River View

Deluxe Room, 2 Queen Beds, River View

Premium Room, 1 King Bed, City View

Deluxe Room, 2 Queen Beds, City View

Premium Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Guest reviews of Surat Marriott Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Surat Marriott Hotel

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