Hotel Excelsior
269 USD
/natt
Gj.snitt. for september
Priser for Hotel Excelsior
Velg datoer for å se priser og tilgjengelighet
269 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Hotel Excelsior er prisen per natt i gjennomsnitt 235 USD i den billigste måneden (november) og 441 USD i den dyreste måneden (februar), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 370 USD |
| februar | 441 USD |
| mars | 360 USD |
| april | 319 USD |
| mai | 281 USD |
| juni | 263 USD |
| juli | 302 USD |
| august | 307 USD |
| september | 269 USD |
| oktober | 266 USD |
| november | 235 USD |
| desember | 334 USD |
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sep · 269 USD
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Dyreste: februar (ca. 441 USD)
Billigste: november (ca. 235 USD)
Om denne eiendommen
Nyt utsikten fra en terrasse og en hage og dra nytte av fasiliteter som wi-fi (inkludert).
Fasiliteter
Nyt utsikten fra en terrasse og en hage og dra nytte av fasiliteter som wi-fi (inkludert).
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet aviser i lobbyen (inkludert), bagasjeoppbevaring og vaskeritjenester.
Servering
Som gjest på Hotel Excelsior kan du spise et bedre måltid på Restaurant La Ferme. Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Frokostbuffé er inkludert og serveres daglig fra kl. 07.00 til kl. 10.00.
Rom
Føl deg som hjemme i et av de 25 gjesterommene, som har minibar og LCD-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet. Rommet har telefon, samt safe og skrivebord.
Beliggenhet
Når du velger Hotel Excelsior i Zermatt, bor du nær skiheisene og rett rundt hjørnet for Zermatt-Matterhorn skiparadis samt 3 minutters gange unna Zermatt - Furi. Dette hotellet ligger 0,1 mi (0,1 km) unna Zermatt-Furi Gondola og 0,1 mi (0,1 km) unna Zermatt–Sunnegga kabelbane.
Hva finnes i nærheten
Zermatt-Matterhorn skiparadis(0.1 miles)
Zermatt - Furi(0.1 miles)
Furi Ski Area(0.1 miles)
Furi - Riffelberg(0.1 miles)
St. Mauritius-kirken(0.2 miles)
Matterhorn Museum(0.2 miles)
Kirchbrücke(0.2 miles)
Fjellklatrernes kirkegård(0.2 miles)
Zermatt–Sunnegga kabelbane(0.2 miles)
Zermatt besøkssenter(0.3 miles)
Tour Monte Rosa(0.3 miles)
Zermatt-Furi Gondola(0.6 miles)
Forest Fun Park(0.7 miles)
Sunnegga skiområde(1.3 miles)
Sunnegga Paradise - Blauherd taubane(1.5 miles)
Sion (SIR)(50.1 miles)
Pisa (PSA-Galileo Galilei)(306.4 miles)
Restaurant
Rom for ikke-røykere
Romservice
Rengjøring
Bankboks
Hage
Beliggenhet
Hofmattstrasse 38, Zermatt, Sveits
Zermatt-Matterhorn skiparadis (0.1 miles)
Zermatt - Furi (0.1 miles)
Furi Ski Area (0.1 miles)
Furi - Riffelberg (0.1 miles)
St. Mauritius-kirken (0.2 miles)
Matterhorn Museum (0.2 miles)
Romalternativer
4
Dobbeltrom (North)
Romdetaljer
2 Enkeltsenger
Sover 2
194 ft²
OppvarmingWi-Fi (gratis)Eget bad
10
Suite, fjellutsikt
Romdetaljer
1 Dobbeltseng
og 1 Sovesofa
Sover 3
452 ft²
OppvarmingWi-Fi (gratis)Separat badekar og dusj
11
Dobbeltrom, balkong (South)
Romdetaljer
2 Enkeltsenger
Sover 2
301 ft²
BalkongOppvarmingWi-Fi (gratis)Eget bad
7
Suite – junior, balkong
Romdetaljer
2 Enkeltsenger
og 1 Sovesofa
Sover 3
377 ft²
BalkongOppvarmingWi-Fi (gratis)Eget bad
8
Dobbeltrom – deluxe, 2 enkeltsenger, balkong, fjellutsikt
Romdetaljer
2 Enkeltsenger
Sover 2
312 ft²
BalkongBalkong eller terrasseOppvarmingWi-Fi (gratis)Eget bad
5
Enkeltrom
Romdetaljer
1 Enkeltseng
194 ft²
OppvarmingWi-Fi (gratis)Eget bad
6
Økonomi-dobbeltrom
Romdetaljer
1 Stor Dobbeltseng
Sover 2
161 ft²
OppvarmingWi-Fi (gratis)Eget bad
Gjesteomtaler av Hotel Excelsior
8.9
Utrolig
basert på 367 verifiserte omtaler
Hvem bor her?
Par
44%
Familie
25%
Grupper
22%
Alene
8%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Hotel Excelsior fremhever reisende konsekvent den sentrale, gåvennlige beliggenheten og den minneverdige utsikten over Matterhorn fra mange balkongrom, samtidig som de påpeker at noen rom er små, at det mangler klimaanlegg, og at det av og til er bygge- eller bardurstøy.
Les merVar dette til hjelp?
Hva gjestene synes
På Hotel Excelsior fremhever reisende konsekvent den sentrale, gåvennlige beliggenheten og den minneverdige utsikten over Matterhorn fra mange balkongrom, samtidig som de påpeker at noen rom er små, at det mangler klimaanlegg, og at det av og til er bygge- eller bardurstøy.
Rommene varierer fra veldig romslige til kompakte, med mange balkonger og noen av toppetasjene nås via trapper, og noen få rapporterer om svakt Wi-Fi på rommet eller mindre komfortable senger. Servicen er stort sett varm og hjelpsom, selv om gjester av og til har opplevd problemer med koordinering av skyttelbuss/taxi, begrensede åpningstider i resepsjonen eller mangler ved rengjøringen. Frokosten får jevnlig ros, mens kaffeserveringen og baren/restauranten får mer blandede tilbakemeldinger. Et solid, reisvennlig utgangspunkt med klare styrker og noen få forbehold.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Gjester påpeker at hotellet har en bar og restaurant, skirom med støvletørker og en skyttelbuss. Noen nevner ujevn barkvalitet, inkonsekvent koordinering av skyttelbussen og at det er trapper opp til toppetasjen.
Relaterte gjesteomtaler
10
Robert
1. aug. 2025
·
Overnattet 1 natt
Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
10
Richard John
2. aug. 2023
·
Overnattet 1 natt
Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.
Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.
10
Sherry
19. mai 2025
·
Overnattet 1 natt
We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.
We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.
10
Matthew
16. apr. 2024
·
Overnattet 2 netter
Great location - short walk to the train station. Great view of the Matterhorn from the balcony. Nice having a bar and restaurant within the hotel.
Great location - short walk to the train station. Great view of the Matterhorn from the balcony. Nice having a bar and restaurant within the hotel.
10
Kasey
3. apr. 2024
·
Overnattet 2 netter
The board and boot storage with boot heaters.
The board and boot storage with boot heaters.
10
Terry
27. des. 2023
·
Overnattet 1 natt
Very great service and they have a shuttle.
Very great service and they have a shuttle.
8
Katherine
2. juni 2024
·
Overnattet 2 netter
Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.
Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.
8
xiaolin
27. feb. 2025
·
Overnattet 1 natt
The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.
The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.
8
JANICE
6. apr. 2023
·
Overnattet 1 natt
Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,
Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,
10
Valerie
23. juli 2023
·
Overnattet 2 netter
Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!
Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Anmeldelser beskriver vanligvis hotellet og rommene som rene og godt vedlikeholdte. Isolert sett ble det rapportert om en ødelagt armatur og en glipp fra husvaktens side.
Relaterte gjesteomtaler
8
Motohiko
25. sep. 2024
·
Overnattet 1 natt
ロケーションがとても良く、朝ホテルから出てすぐの所で、朝日を浴びるマッターホルンの写真を撮ることができた。また、部屋もきれいで、シャワーのお湯のでも良く快適に過ごせた。スタッフもまな親切でストレスなく過ごせた。
ロケーションがとても良く、朝ホテルから出てすぐの所で、朝日を浴びるマッターホルンの写真を撮ることができた。また、部屋もきれいで、シャワーのお湯のでも良く快適に過ごせた。スタッフもまな親切でストレスなく過ごせた。
10
wolfgang
9. jan. 2022
·
Overnattet 1 natt
Lage, freundlichkeit der Mitarbeiter, sauber, zimmer - alles wunderbar 👍
Lage, freundlichkeit der Mitarbeiter, sauber, zimmer - alles wunderbar 👍
8
Gary
30. mai 2024
·
Overnattet 1 natt
Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.
Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.
8
Minjia
25. juni 2025
·
Overnattet 2 netter
It’s a safe and clean place to stay, no fancy but nice. Everything is close to, shops and train station.
It’s a safe and clean place to stay, no fancy but nice. Everything is close to, shops and train station.
8
Katherine
2. juni 2024
·
Overnattet 2 netter
Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.
Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.
10
Dong
16. aug. 2024
·
Overnattet 1 natt
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
6
Warren
24. juni 2023
·
Overnattet 3 netter
I have mixed feelings about this property. On the plus side the staff were fabulous (except the house keeping staff). The front desk staff were particularly friendly and helpful. On the downside the beds were uncomfortable and the mattresses need updating. The property had a strong smell of tobacco from years gone by and the restaurant was not always open. The biggest issue for me was the housekeeping staff who ignored do not disturb signs. This hotel has balconies which provide excellent views of the Matterhorn. However these balconies are adjoining, I was having a day of not feeling well so I put the do not disturb sign up on my room, opened the balcony door to let air in as the hotel is not air conditioned. I was laying all but naked on my bed resting when the door between the balconies opened up. The cleaner saw I was almost naked (which is not a pretty site) but then proceeded to clean the balcony. Then 2 other cleaning staff come in to clean the balcony. I ask them what they were doing saying I had the do not disturb sign up. They ignored me and said they had to clean. I was not only embarrassed but felt violated. A complaint to the front desk was handled well though. Given the negatives I would not recommend this hotel at this stage. I would like to commend the gentleman who initially checked me in (he mentioned he was from Germany) and the lady who initially addressed my complaint and checked me out. They are fantastic customer service people.
I have mixed feelings about this property. On the plus side the staff were fabulous (except the house keeping staff). The front desk staff were particularly friendly and helpful. On the downside the beds were uncomfortable and the mattresses need updating. The property had a strong smell of tobacco from years gone by and the restaurant was not always open. The biggest issue for me was the housekeeping staff who ignored do not disturb signs. This hotel has balconies which provide excellent views of the Matterhorn. However these balconies are adjoining, I was having a day of not feeling well so I put the do not disturb sign up on my room, opened the balcony door to let air in as the hotel is not air conditioned. I was laying all but naked on my bed resting when the door between the balconies opened up. The cleaner saw I was almost naked (which is not a pretty site) but then proceeded to clean the balcony. Then 2 other cleaning staff come in to clean the balcony. I ask them what they were doing saying I had the do not disturb sign up. They ignored me and said they had to clean. I was not only embarrassed but felt violated. A complaint to the front desk was handled well though. Given the negatives I would not recommend this hotel at this stage. I would like to commend the gentleman who initially checked me in (he mentioned he was from Germany) and the lady who initially addressed my complaint and checked me out. They are fantastic customer service people.
10
John
9. mai 2024
·
Overnattet 1 natt
Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.
Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.
10
Joan
12. mai 2025
·
Overnattet 2 netter
Excellent stay, very helpful staff. Only complaint was the broken toilet seat, one side has come adrift.
Excellent stay, very helpful staff. Only complaint was the broken toilet seat, one side has come adrift.
10
thea
23. juli 2025
·
Overnattet 2 netter
Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I
Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Mange rom har balkonger med slående utsikt over Matterhorn, og størrelsen varierer fra kompakt til veldig romslig. Noen gjester rapporterte om mangel på klimaanlegg, av og til støy eller byggeaktivitet, svakt Wi-Fi på rommet eller mindre komfortable senger; øverste etasjer krever trapper.
Relaterte gjesteomtaler
10
Sherry
19. mai 2025
·
Overnattet 1 natt
We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.
We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.
10
Takumitsu
15. sep. 2025
·
Overnattet 1 natt
I love the hotel overall, especially the great mountain view from the room, but there is a little bit of noise from the bar at night.
I love the hotel overall, especially the great mountain view from the room, but there is a little bit of noise from the bar at night.
8
TONY H
11. okt. 2023
·
Overnattet 2 netter
Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.
Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.
8
Sandra
12. juni 2025
·
Overnattet 2 netter
Overall our stay was pretty good but there is no air conditioning in the buildings so it was hard to sleep. We opened the windows which made it a bit easier to sleep. The other thing is they don’t have irons to press your clothes available. They make you pay for the pressing service. That was a disappointment as usually when you travel clothes get wrinkle. Another thing I want to mention is that they don’t provide shampoo or conditioner. Other than that it’s a pretty decent hotel to stay.
Overall our stay was pretty good but there is no air conditioning in the buildings so it was hard to sleep. We opened the windows which made it a bit easier to sleep. The other thing is they don’t have irons to press your clothes available. They make you pay for the pressing service. That was a disappointment as usually when you travel clothes get wrinkle. Another thing I want to mention is that they don’t provide shampoo or conditioner. Other than that it’s a pretty decent hotel to stay.
10
Tim
20. okt. 2025
·
Overnattet 1 natt
Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.
Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.
10
Dong
16. aug. 2024
·
Overnattet 1 natt
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
8
Jan
1. sep. 2025
·
Overnattet 1 natt
Direkt im Zentrum, schöner Frühstücksraum, nah am Bahnhof. Zimmer modernisiert, Aber dennoch hellhörig.
Direkt im Zentrum, schöner Frühstücksraum, nah am Bahnhof. Zimmer modernisiert, Aber dennoch hellhörig.
10
Phithoun
23. juni 2023
·
Overnattet 2 netter
A great hotel with convenient location to most places in the town. The staff was very friendly. Breakfast was included with our stay. The WIFI signal in our room was very weak.
A great hotel with convenient location to most places in the town. The staff was very friendly. Breakfast was included with our stay. The WIFI signal in our room was very weak.
8
Ryan
13. des. 2024
·
Overnattet 2 netter
Great location and nice hotel. Room was pretty small for the price, but the balcony overlooking the stunning mountain range of Switzerland made up for it. The hotel offered a decent breakfast and you have plenty of food options nearby. Overall the hotel views were stunning and it was a decent hotel.
Great location and nice hotel. Room was pretty small for the price, but the balcony overlooking the stunning mountain range of Switzerland made up for it. The hotel offered a decent breakfast and you have plenty of food options nearby. Overall the hotel views were stunning and it was a decent hotel.
10
Dennis
23. feb. 2026
·
Overnattet 3 netter
Room was spacious and had a balcony view of the Matterhorn.
Room was spacious and had a balcony view of the Matterhorn.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen roses bredt for å være hyggelig, hjelpsom og proaktiv, inkludert omtanke under forstyrrelser og tidlige avreiser. Noen gjester opplevde misforståelser vedrørende skyttelbusser/taxi, begrenset tilgjengelighet i resepsjonen eller tilsyn fra husvaktens side.
Relaterte gjesteomtaler
10
Andrea
13. sep. 2025
·
Overnattet 2 netter
Incredible place in Zermatt. Amazing staff, great hotel.
Incredible place in Zermatt. Amazing staff, great hotel.
10
Michael
19. apr. 2025
·
Overnattet 3 netter
This hotel did an excellent job of caring for us. We were stranded in Zermatt with no power and no means of getting out of the town until the avalanche was cleared. The hotel staff went out of their way to make sure we had food and warm blankets, all with good cheer.
This hotel did an excellent job of caring for us. We were stranded in Zermatt with no power and no means of getting out of the town until the avalanche was cleared. The hotel staff went out of their way to make sure we had food and warm blankets, all with good cheer.
10
Kimberly
18. sep. 2023
·
Overnattet 2 netter
Customer service went above & beyond to make sure we had everything we needed
Customer service went above & beyond to make sure we had everything we needed
10
Erica
24. sep. 2023
·
Overnattet 1 natt
Very easy check in, allowed us to keep our bags at the hotel free of charge, nice breakfast spread. However, room was only equipped with one towel and one pillow and since we arrived after hours were unable to speak to staff for additional.
Very easy check in, allowed us to keep our bags at the hotel free of charge, nice breakfast spread. However, room was only equipped with one towel and one pillow and since we arrived after hours were unable to speak to staff for additional.
10
Laura
7. mai 2023
·
Overnattet 3 netter
The staff were all welcoming and friendly making sure all of my needs were met. I had to check out early the night before my last night because we had a train to catch at 537 a.m. The staff prepared me a to-go breakfast package with water included. I was so surprised and impressed. This hotel was great to me!
The staff were all welcoming and friendly making sure all of my needs were met. I had to check out early the night before my last night because we had a train to catch at 537 a.m. The staff prepared me a to-go breakfast package with water included. I was so surprised and impressed. This hotel was great to me!
8
Cascade
29. aug. 2023
·
Overnattet 2 netter
The hotel location is super as it's within walking distance to pretty much everything given the size of Zermatt. Hotel breakfast is good. However, its staff all seemed new and were not knowledgeable about any local areas. The most disappointing part of it was we were asked to pay city tax again upon checking out, when in fact we were charged on city tax when checking in. this shows their lack of customer service from the hotel staff who are not paying attention to what they do.
The hotel location is super as it's within walking distance to pretty much everything given the size of Zermatt. Hotel breakfast is good. However, its staff all seemed new and were not knowledgeable about any local areas. The most disappointing part of it was we were asked to pay city tax again upon checking out, when in fact we were charged on city tax when checking in. this shows their lack of customer service from the hotel staff who are not paying attention to what they do.
8
xiaolin
27. feb. 2025
·
Overnattet 1 natt
The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.
The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.
10
Clifford
7. feb. 2025
·
Overnattet 8 netter
The staff was friendly, helpful, and attentive.
The staff was friendly, helpful, and attentive.
10
Adora De
10. juni 2025
·
Overnattet 1 natt
Staff was so friendly! Carmen was so great and friendly!
Staff was so friendly! Carmen was so great and friendly!
6
??
19. feb. 2025
·
Overnattet 2 netter
レセプションを1人で回しているので、頼んだことへの対応が遅かった。 それ以外は快適だった。
レセプションを1人で回しているので、頼んだことへの対応が遅かった。 それ以外は快適だった。
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Konsekvent beskrevet som sentralt og gåvennlig, nær togstasjonen, elven og skiheisene, med bagasjevennlige ruter. Noen bemerker en svak stigning og av og til pågående bygging i nærheten.
Relaterte gjesteomtaler
10
Theresa
13. juli 2025
·
Overnattet 2 netter
A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.
A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.
10
Chen
11. okt. 2024
·
Overnattet 1 natt
Good location. A few minutes from train station. Can see Matterhorn from window.
Good location. A few minutes from train station. Can see Matterhorn from window.
8
TONY H
11. okt. 2023
·
Overnattet 2 netter
Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.
Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.
10
Madison
22. apr. 2024
·
Overnattet 3 netter
The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!
The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!
10
nongnooch
27. mai 2025
·
Overnattet 1 natt
I love this property. My room is small but it is in good condition. I love breakfast options. The only thing to let everyone knows in advance is that it is up at the hill so please prepare for the walk and luggage.
I love this property. My room is small but it is in good condition. I love breakfast options. The only thing to let everyone knows in advance is that it is up at the hill so please prepare for the walk and luggage.
10
Tim
28. nov. 2025
·
Overnattet 1 natt
Right in the area you want to be with a great view of the Matterhorn!
Right in the area you want to be with a great view of the Matterhorn!
10
William
8. jan. 2025
·
Overnattet 2 netter
Great Hotel! Perfect location
Great Hotel! Perfect location
10
Carrie
20. aug. 2024
·
Overnattet 1 natt
Great property, close to the train station.
Great property, close to the train station.
10
Daniel
30. sep. 2024
·
Overnattet 2 netter
The hotel was right in middle of town, short walk to train and lifts to skiing hiking and biking. Some construction going on next door so ask for higher floor
The hotel was right in middle of town, short walk to train and lifts to skiing hiking and biking. Some construction going on next door so ask for higher floor
8
Nishanth
28. mai 2025
·
Overnattet 1 natt
Overall it’s a okayish experience and the downside is it’s like a 7-8mins walk from Zermatt train station and they didn’t provide the taxi(yes, they do arrange if you have more bags as it’s a car free town) for our return journey at 6am. I think they have their own taxi but it’s kept in garage for some reason. If you have more bags, better to opt for a hotel who provides taxi during early hours like 6am. They provided the taxi at 12.30pm when we checked in though. Also, luggage storage is at your own risk because their actual storage room is full when we went at 12pm and the receptionist said “you can leave in the hall way near reception” and we were worried about it. Coming to the room, the south facing with balcony has the best direct view of Matterhorn and it’s totally worth the extra bucks!
Overall it’s a okayish experience and the downside is it’s like a 7-8mins walk from Zermatt train station and they didn’t provide the taxi(yes, they do arrange if you have more bags as it’s a car free town) for our return journey at 6am. I think they have their own taxi but it’s kept in garage for some reason. If you have more bags, better to opt for a hotel who provides taxi during early hours like 6am. They provided the taxi at 12.30pm when we checked in though. Also, luggage storage is at your own risk because their actual storage room is full when we went at 12pm and the receptionist said “you can leave in the hall way near reception” and we were worried about it. Coming to the room, the south facing with balcony has the best direct view of Matterhorn and it’s totally worth the extra bucks!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten får ofte ros for kvalitet og utvalg. Tilbakemeldingene på kaffeserveringen og baren/restauranten er mer blandede, med noen negative opplevelser.
Relaterte gjesteomtaler
10
Catherine
25. juli 2025
·
Overnattet 1 natt
It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.
It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.
10
Robert
1. aug. 2025
·
Overnattet 1 natt
Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
10
Theresa
13. juli 2025
·
Overnattet 2 netter
A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.
A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.
10
Richard John
2. aug. 2023
·
Overnattet 1 natt
Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.
Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.
10
Karen
5. apr. 2023
·
Overnattet 2 netter
Great service, lovely breakfast, highly recommend.
Great service, lovely breakfast, highly recommend.
8
JANICE
6. apr. 2023
·
Overnattet 1 natt
Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,
Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,
10
T
10. juli 2025
·
Overnattet 2 netter
マッターホルンマウンテンビューでした。ジュニスウィートからスウィートにアップサービスしていただけました嬉しい。朝食はバイキングで美味しいです。 駅からも近くアクセスは良かったです。
マッターホルンマウンテンビューでした。ジュニスウィートからスウィートにアップサービスしていただけました嬉しい。朝食はバイキングで美味しいです。 駅からも近くアクセスは良かったです。
10
Anne
22. juli 2023
·
Overnattet 2 netter
Fantastic service and location. Outstanding breakfast.
Fantastic service and location. Outstanding breakfast.
10
Paul
1. juni 2024
·
Overnattet 3 netter
The view of the Matterhorn from our room balcony was magnificent! The only negative of our stay was coffee. There is no option in the room which I assume is for fire safety. When having breakfast in the dining area the coffee is served by the cup. When there are 8-20 guests at one time and one server who is hustling it's not efficient. There is no fault on the server just the system.
The view of the Matterhorn from our room balcony was magnificent! The only negative of our stay was coffee. There is no option in the room which I assume is for fire safety. When having breakfast in the dining area the coffee is served by the cup. When there are 8-20 guests at one time and one server who is hustling it's not efficient. There is no fault on the server just the system.
10
Valerie
23. juli 2023
·
Overnattet 2 netter
Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!
Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
Mika
20. juni 2026
·
Overnattet 1 natt
Alles sehr gut, vor allem preiswert. Auch meine Gold Level wurde berücksichtigt, was eher eine Seltenheit geworden ist
Alles sehr gut, vor allem preiswert. Auch meine Gold Level wurde berücksichtigt, was eher eine Seltenheit geworden ist
10
Kerry
10. juni 2026
·
Overnattet 2 netter
Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.
Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.
10
Caitlin
8. juni 2026
·
Overnattet 1 natt
Lovely area and helpful staff. Showers are quite small in the bathrooms. Breakfast is really nice, great selection of foods.
Lovely area and helpful staff. Showers are quite small in the bathrooms. Breakfast is really nice, great selection of foods.
10
Chandan
7. juni 2026
·
Overnattet 1 natt
Good for a short stay. Staff was helpful. Check in time is pretty strict. No restaurant in the premises. Decent breakfast. Located close to a few restaurants and shops.
Good for a short stay. Staff was helpful. Check in time is pretty strict. No restaurant in the premises. Decent breakfast. Located close to a few restaurants and shops.
8
Ajit
22. mai 2026
·
Overnattet 1 natt
The staff could be more friendly
The staff could be more friendly
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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oktober 2026
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-20: NO DATA
- 2026-09-21: 258.53622281875613USD
- 2026-09-22: 277.7367085568237USD
- 2026-09-23: 256.9451340198517USD
- 2026-09-24: 257.0591169857788USD
- 2026-09-25: 250.57316595916748USD
- 2026-09-26: 251.9520220806885USD
- 2026-09-27: 256.649649850235USD
- 2026-09-28: NO DATA
- 2026-09-29: 273.0534664771271USD
- 2026-09-30: 328.864115315094USD
- 2026-10-01: 365.1267642503357USD
- 2026-10-02: NO DATA
- 2026-10-03: 307.87682889297486USD
- 2026-10-04: NO DATA
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- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 269.3034041470337USD
- 2026-11-02: 303.00907546524047USD
- 2026-11-03: 303.00907546524047USD
- 2026-11-04: 286.14446174133303USD
- 2026-11-05: 308.3397610923767USD
- 2026-11-06: 301.6461801091003USD
- 2026-11-07: 301.6461801091003USD
- 2026-11-08: 272.5668906439209USD
- 2026-11-09: 309.8289075027466USD
- 2026-11-10: 301.90837768249514USD
- 2026-11-11: 306.85064968368533USD
- 2026-11-12: 306.85064968368533USD
- 2026-11-13: 301.6461801091003USD
- 2026-11-14: 311.56625081512453USD
- 2026-11-15: 301.6461801091003USD
- 2026-11-16: 301.6461801091003USD
- 2026-11-17: 310.20899072921753USD
- 2026-11-18: 286.94855530075074USD
- 2026-11-19: 306.85064968368533USD
- 2026-11-20: 306.85064968368533USD
Resepsjonen er åpen hver dag fra kl. 07.00 til kl. 22.00. Du må kontakte overnattingsstedet på forhånd via kontaktopplysningene i bestillingsbekreftelsen for å avtale når/hvordan innsjekking skal skje. Du må kontakte overnattingsstedet på forhånd via kontaktopplysningene i bestillingsbekreftelsen hvis du planlegger å ankomme etter kl. 22.00. Gjestene må kontakte overnattingsstedet i forkant for å få innsjekkingsinstruksjoner. Resepsjonen har begrensede åpningstider. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. Zermatt er en bilfri sone og kan bare nås med tog.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Gjestene må ta kontakt med overnattingsstedet i forkant for å reservere babysenger og ekstrasenger
- Dette overnattingsstedet godtar debetkort og kontanter
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler og sikkerhetssystem
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Gjestene kan forhøre seg om å ta med kjæledyr ved å kontakte overnattingsstedet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen (gebyrer gjelder, og disse finner du i delen om gebyrer).
- Det er mulig å betale uten kontanter.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Kjæledyravgift: CHF 20 per kjæledyr, per natt
- Det kreves ikke betaling for servicedyr
- Avgift for ekstraseng: 50.0 CHF per dag
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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