Hotel ZERMAMA Zermatt
457 $US
/nuit
Moyenne pour septembre
Prix pour Hotel ZERMAMA Zermatt
Sélectionnez les dates pour voir les prix et les disponibilités
457 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Hotel ZERMAMA Zermatt, les prix par nuit s'élèvent en moyenne à 360 $US pendant le mois le moins cher (novembre) et à 823 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 695 $US |
| février | 823 $US |
| mars | 622 $US |
| avril | 461 $US |
| mai | 450 $US |
| juin | 442 $US |
| juillet | 446 $US |
| août | 419 $US |
| septembre | 457 $US |
| octobre | 395 $US |
| novembre | 360 $US |
| décembre | 654 $US |
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sept. · 457 $US
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Le plus cher : février (env. 823 $US)
Le moins cher : novembre (env. 360 $US)
À propos de cet établissement
Profitez de la vue qui vous est offerte depuis une terrasse et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Parmi les équipements et services...
Équipements
Profitez de la vue qui vous est offerte depuis une terrasse et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Parmi les équipements et services proposés par cet hôtel de style Art déco vous trouvez également un local à skis et une cheminée dans le hall.
Services de l'établissement
Les équipements et services proposés incluent des journaux gratuits dans le hall, un service de nettoyage à sec / blanchisserie et un personnel polyglotte. En échange d'un supplément, vous pouvez utiliser les services d'une navette au départ de la gare.
Repas
Vous profiterez de repas généreux restaurant mais l'hébergement abrite également un café. Et pour combler tous vos petits creux, cet hôtel propose également un service d'étage (horaires limités). L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner préparé sur commande est servi tous les jours de 07 h 00 à 12 h 00 moyennant un supplément.
Chambres
Passez un séjour comme il se doit dans une des 29 chambres de l'hébergement et profitez des nombreuses installations à votre disposition, notamment un chauffage par le sol. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un minibar.
Emplacement
Vous serez au centre de Zermatt en séjournant dans Hotel ZERMAMA Zermatt et vous serez à 14 min à pied de Télécabine Zermatt - Furi. Cet hôtel se trouve aux environs de Matterhorn Glacier Ride et Téléphérique Klein Matterhorn.
À proximité
Domaine skiable de Zermatt-Matterhorn Ski Paradise(0.1 miles)
Funiculaire de Zermatt–Sunnegga(0.1 miles)
Centre d’informations des touristes de Zermatt(0.3 miles)
Tour du Mont-Rose(0.3 miles)
Église St. Mauritius(0.3 miles)
Kirchbrücke(0.3 miles)
Matterhorn Museum(0.3 miles)
Cimetière des alpinistes(0.3 miles)
Zermatt - Furi(0.3 miles)
Domaine skiable de Furi(0.3 miles)
Furi - Riffelberg(0.3 miles)
Télécabine Zermatt - Furi(0.7 miles)
Forest Fun Park(0.9 miles)
Station de ski de Sunnegga(1.1 miles)
Téléphérique Sunnegga paradise-Blauherd(1.3 miles)
Aéroport de Sion (SIR)(48.6 miles)
Aéroport international de Genève Cointrin (GVA)(146.9 miles)
Restaurant
Chambres non-fumeurs
Baby-sitting/Services pour enfants
Service en chambre
Organisation d'excursions
Courts de tennis
Emplacement
Matterstrasse 23, Zermatt, Suisse
Domaine skiable de Zermatt-Matterhorn Ski Paradise (0.1 miles)
Funiculaire de Zermatt–Sunnegga (0.1 miles)
Centre d’informations des touristes de Zermatt (0.3 miles)
Tour du Mont-Rose (0.3 miles)
Église St. Mauritius (0.3 miles)
Kirchbrücke (0.3 miles)
Options de chambre
3
Chambre Classique avec lits jumeaux, balcon, vue montagne
Détails de la chambre
2 Lits Simples
Couchages 2
237 ft²
BalconPlancher chauffantChauffageWi-Fi (gratuit)
4
Suite Deluxe
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
Plancher chauffantChauffageWi-Fi (gratuit)Baignoire à remous privée à l'extérieurBaignoire à remous privée
5
Chambre Double Majestueuse, balcon
Détails de la chambre
2 Lits Simples
Couchages 2
291 ft²
BalconBalcon ou terrassePlancher chauffantChauffageWi-Fi (gratuit)
4
Suite Supérieure
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
269 ft²
BalconPlancher chauffantChauffageWi-Fi (gratuit)Baignoire à remous privéeBaignoire à remous privée sur le toit
2
Chambre Double
Détails de la chambre
2 Lits Simples
Couchages 2
183 ft²
Plancher chauffantChauffageWi-Fi (gratuit)
3
Chambre Simple Classique, salle de bains privée
Détails de la chambre
1 Lit Simple
129 ft²
Plancher chauffantChauffageWi-Fi (gratuit)
7
Suite Classique
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
Couchages 4
484 ft²
BalconPlancher chauffantChauffageWi-Fi (gratuit)
Avis des voyageurs sur Hotel ZERMAMA Zermatt
9.3
Superbe
Basé sur 324 avis vérifiés
Qui séjourne ici ?
Couples
42%
Familles
27%
Groupes
19%
Solo
10%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
L'hôtel ZERMAMA Zermatt reçoit de nombreuses éloges pour son emplacement idéal à proximité des gares et des remontées mécaniques, son personnel accueillant, ses chambres modernes avec balcon et sa vue sur le Cervin, bien que plusieurs clients soulignent la taille compacte des chambres et l'absence de climatisation.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
L'hôtel ZERMAMA Zermatt reçoit de nombreuses éloges pour son emplacement idéal à proximité des gares et des remontées mécaniques, son personnel accueillant, ses chambres modernes avec balcon et sa vue sur le Cervin, bien que plusieurs clients soulignent la taille compacte des chambres et l'absence de climatisation.
Le restaurant et le bar sur place sont largement appréciés pour leur qualité et leur ambiance, tandis que le petit-déjeuner est généralement apprécié malgré quelques signalements de service inégal. Certains clients ont mentionné des nuisances sonores dues à des travaux le matin ou de la musique forte à l'extérieur certains soirs, tandis que d'autres ont apprécié la navette pratique vers la gare. Attendez-vous à un séjour contemporain de type boutique qui privilégie l'hospitalité et la commodité.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le restaurant et le bar sur place, avec une terrasse extérieure, créent une ambiance agréable, et plusieurs clients ont utilisé la navette gratuite vers et depuis la gare.
Avis de voyageur à ce sujet
10
Jennifer
16 mai 2025
·
A séjourné 1 nuit
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
10
Rebecca
10 juin 2025
·
A séjourné 1 nuit
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
10
Ann
10 sept. 2025
·
A séjourné 2 nuits
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
10
Wayne
4 juin 2024
·
A séjourné 2 nuits
We enjoyed our our stay at the Hotel Zermama. This is a classy hotel with very nice modern rooms located over the sounds of a tranquil river and a 9 minute walk to Zermatt’s main street and train station. The location is walkable to Zermatt’s train excursions. Call from the the hotel directory at the train station and they will come and pick you up. The restaurant is very nice for for breakfast, lunch, and dinner. The outside setting for drinks is wonderful. The fake fur bear ropes are so cool to enjoy sitting out on their balcony. The friendly staff is excellent and will offer good suggestions for thing to do. Internet was good. We like the romantic soft lighting and fire glowing (TV screen saver) adding to the warm cosy decor. The full length windows and large balcony added to a spacial feeling.
We enjoyed our our stay at the Hotel Zermama. This is a classy hotel with very nice modern rooms located over the sounds of a tranquil river and a 9 minute walk to Zermatt’s main street and train station. The location is walkable to Zermatt’s train excursions. Call from the the hotel directory at the train station and they will come and pick you up. The restaurant is very nice for for breakfast, lunch, and dinner. The outside setting for drinks is wonderful. The fake fur bear ropes are so cool to enjoy sitting out on their balcony. The friendly staff is excellent and will offer good suggestions for thing to do. Internet was good. We like the romantic soft lighting and fire glowing (TV screen saver) adding to the warm cosy decor. The full length windows and large balcony added to a spacial feeling.
10
Lucille
17 déc. 2024
·
A séjourné 1 nuit
We were upgraded to the Matterhorn suite. It was very large with two full bathrooms and separate bedroom and living room. The balcony was wonderful. The set up for cheese fondue on the balcony with the very warm faux fur robes was perfect. My husband and I really enjoyed this magical experience.
We were upgraded to the Matterhorn suite. It was very large with two full bathrooms and separate bedroom and living room. The balcony was wonderful. The set up for cheese fondue on the balcony with the very warm faux fur robes was perfect. My husband and I really enjoyed this magical experience.
10
Dr. Ken
7 mai 2025
·
A séjourné 2 nuits
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
Wilson
17 juil. 2025
·
A séjourné 4 nuits
Es un excelente hotel, muy bonito cómodo y muy bien ubicado. El restaurante es muy bueno.
Es un excelente hotel, muy bonito cómodo y muy bien ubicado. El restaurante es muy bueno.
10
SILVANA
25 mai 2025
·
A séjourné 2 nuits
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
10
Tama
1 oct. 2025
·
A séjourné 2 nuits
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
8
THOMAS
6 janv. 2026
·
A séjourné 2 nuits
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont régulièrement décrits comme très propres et bien entretenus.
Avis de voyageur à ce sujet
10
Tushar
30 mars 2024
·
A séjourné 1 nuit
Great place !! Awesome location and everything is brand new. Excellent customer service
Great place !! Awesome location and everything is brand new. Excellent customer service
10
JI HYE
30 oct. 2025
·
A séjourné 2 nuits
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
10
Rebecca
10 juin 2025
·
A séjourné 1 nuit
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
10
Dr. Ken
7 mai 2025
·
A séjourné 2 nuits
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
SILVANA
25 mai 2025
·
A séjourné 2 nuits
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
10
Jeri
11 sept. 2023
·
A séjourné 1 nuit
Beautiful view and room, easy check in, very clean, wish we could have stayed longer!
Beautiful view and room, easy check in, very clean, wish we could have stayed longer!
10
Bolt
28 oct. 2024
·
A séjourné 1 nuit
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
8
THOMAS
6 janv. 2026
·
A séjourné 2 nuits
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
10
Marion
1 mai 2025
·
A séjourné 1 nuit
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
10
Mike
17 août 2024
·
A séjourné 2 nuits
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes, élégantes et confortables, dont beaucoup avec balcon et vue sur le Cervin ; cependant, plusieurs clients les ont trouvées compactes et notent qu'il n'y a pas de climatisation, avec parfois des difficultés à contrôler la température.
Avis de voyageur à ce sujet
8
Marcos G.
4 mai 2025
·
A séjourné 1 nuit
Great place. It does not have an AC but you can leave the window open and it gets chilly.
Great place. It does not have an AC but you can leave the window open and it gets chilly.
10
Ann
10 sept. 2025
·
A séjourné 2 nuits
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
10
Mary
7 sept. 2025
·
A séjourné 1 nuit
Room is very small! Small space to walk around the bed
Room is very small! Small space to walk around the bed
10
Aubrey
12 juin 2024
·
A séjourné 2 nuits
Enjoyable stay at Zermama! The room was really nice, feels like you’re staying in a cabin. We happened to be there during a warm period and rooms don’t have AC but you can open windows to keep air moving. However there is construction happening nearby so if you are a light sleeper expect to be woken up around 7am from the noise. Hotel is pretty close to the main train stations, and main road. Overall, I would stay here again!
Enjoyable stay at Zermama! The room was really nice, feels like you’re staying in a cabin. We happened to be there during a warm period and rooms don’t have AC but you can open windows to keep air moving. However there is construction happening nearby so if you are a light sleeper expect to be woken up around 7am from the noise. Hotel is pretty close to the main train stations, and main road. Overall, I would stay here again!
10
Bruce
7 juil. 2025
·
A séjourné 1 nuit
My wife and I loved this hotel and would stay here again in a heartbeat! Beautiful room, incredible amenities, beautiful balcony overlooking the river, which was great to hear at night through the open door. We look forward to coming back.
My wife and I loved this hotel and would stay here again in a heartbeat! Beautiful room, incredible amenities, beautiful balcony overlooking the river, which was great to hear at night through the open door. We look forward to coming back.
6
MIN AH
8 oct. 2025
·
A séjourné 1 nuit
역이 가깝고 버스 정류장도 바로 앞에 있어 편리합니다. 그러나 객실이 (싱글룸임을 고려한다 해도) 너무 좁았습니다.
역이 가깝고 버스 정류장도 바로 앞에 있어 편리합니다. 그러나 객실이 (싱글룸임을 고려한다 해도) 너무 좁았습니다.
8
Anderson
10 déc. 2025
·
A séjourné 1 nuit
Quarto pequeno.
Quarto pequeno.
10
Tama
1 oct. 2025
·
A séjourné 2 nuits
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
10
Aleta
25 avr. 2023
·
A séjourné 1 nuit
A short walk from the train station, this hotel has small rooms but well designed and nicely appointed. Loved the yoga mat and rollers in the room, as well as welcome macarons!
A short walk from the train station, this hotel has small rooms but well designed and nicely appointed. Loved the yoga mat and rollers in the room, as well as welcome macarons!
6
Rekha
19 août 2023
·
A séjourné 1 nuit
I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.
I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué pour sa convivialité, son attention et sa réactivité, notamment grâce à un accueil chaleureux et des transferts vers la gare ; quelques clients ont signalé des erreurs occasionnelles au petit-déjeuner.
Avis de voyageur à ce sujet
10
JI HYE
30 oct. 2025
·
A séjourné 2 nuits
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
10
Luciano
25 avr. 2025
·
A séjourné 2 nuits
Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.
Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.
10
Christopher
5 nov. 2025
·
A séjourné 1 nuit
Courteous and helpful staff in this charming yet very modern boutique hotel. Everything about this place was pure comfort. I was only there for a night as part of a long, four-country trip. But I very much wish I had stayed longer.
Courteous and helpful staff in this charming yet very modern boutique hotel. Everything about this place was pure comfort. I was only there for a night as part of a long, four-country trip. But I very much wish I had stayed longer.
10
Dr. Ken
7 mai 2025
·
A séjourné 2 nuits
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
Dionne
13 août 2025
·
A séjourné 2 nuits
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
10
Diane
21 oct. 2024
·
A séjourné 2 nuits
Location is great. Staffs are nice.
Location is great. Staffs are nice.
10
Lila
13 nov. 2024
·
A séjourné 3 nuits
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
10
Tama
1 oct. 2025
·
A séjourné 2 nuits
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
10
Mary
26 avr. 2025
·
A séjourné 2 nuits
What an amazing crew! A gentleman picked me up, both woman at the front desk were amazingly kind and helpful. Monica was a breath of fresh air and was a gem of a human. Thank you for bringing my Matterhorn experience to the fullest!
What an amazing crew! A gentleman picked me up, both woman at the front desk were amazingly kind and helpful. Monica was a breath of fresh air and was a gem of a human. Thank you for bringing my Matterhorn experience to the fullest!
10
Linda
27 avr. 2025
·
A séjourné 2 nuits
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Très pratique pour les trains et les remontées mécaniques, à quelques pas de la gare, des commerces et des restaurants.
Avis de voyageur à ce sujet
10
JI HYE
30 oct. 2025
·
A séjourné 2 nuits
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
10
Ann
10 sept. 2025
·
A séjourné 2 nuits
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
10
Michiyo
15 août 2025
·
A séjourné 1 nuit
マウンテンビューの部屋は最高です。駅からも至近。
マウンテンビューの部屋は最高です。駅からも至近。
10
Chereen
1 nov. 2024
·
A séjourné 1 nuit
Beautiful hotel! It was an easy walk from the train stop in Zermatt, and we loved its proximity to shops and restaurants. The staff was very friendly and helpful and gave us great tips for local spots to check out.
Beautiful hotel! It was an easy walk from the train stop in Zermatt, and we loved its proximity to shops and restaurants. The staff was very friendly and helpful and gave us great tips for local spots to check out.
10
Diane
21 oct. 2024
·
A séjourné 2 nuits
Location is great. Staffs are nice.
Location is great. Staffs are nice.
10
YOSHIFUMI
17 août 2025
·
A séjourné 1 nuit
It's close to the station and the Japanese Bridge, and you can see the Matterhorn from your room.
It's close to the station and the Japanese Bridge, and you can see the Matterhorn from your room.
8
YOICHI
11 août 2024
·
A séjourné 1 nuit
立地がよく便利だった。
立地がよく便利だった。
10
Bolt
28 oct. 2024
·
A séjourné 1 nuit
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
8
THOMAS
6 janv. 2026
·
A séjourné 2 nuits
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
10
Marion
1 mai 2025
·
A séjourné 1 nuit
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture au restaurant et au bar est systématiquement saluée pour son goût et sa haute qualité ; le petit-déjeuner est généralement bon, bien que certains clients aient mentionné un buffet sans plus et un service inégal.
Avis de voyageur à ce sujet
10
Jennifer
16 mai 2025
·
A séjourné 1 nuit
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
10
Christine
9 août 2024
·
A séjourné 2 nuits
This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.
This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.
10
Jitrada
26 mai 2025
·
A séjourné 1 nuit
Amazing stay, and view from the balcony. Food are brilliant, fondue with the view is a must!
Amazing stay, and view from the balcony. Food are brilliant, fondue with the view is a must!
10
Dr. Ken
7 mai 2025
·
A séjourné 2 nuits
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
Dionne
13 août 2025
·
A séjourné 2 nuits
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
10
Lila
13 nov. 2024
·
A séjourné 3 nuits
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
10
faiza
7 nov. 2024
·
A séjourné 1 nuit
I loved the hotels proximity to all restaurants and activities. Everyone was amazing. The hotel accommodations were top notch and the restaurant most specifically the Thai soup was phenomenal.
I loved the hotels proximity to all restaurants and activities. Everyone was amazing. The hotel accommodations were top notch and the restaurant most specifically the Thai soup was phenomenal.
10
Tama
1 oct. 2025
·
A séjourné 2 nuits
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
10
Mike
17 août 2024
·
A séjourné 2 nuits
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
10
Linda
27 avr. 2025
·
A séjourné 2 nuits
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
NAOKO
il y a 4 semaines
·
A séjourné 2 nuits
部屋がとても可愛いです。バルコニーも広く、部屋からはマッターホルンが見えます！日の出時間にバルコニーの椅子に座り、明るくなるのを待つ、良い時間が過ごせます。
部屋がとても可愛いです。バルコニーも広く、部屋からはマッターホルンが見えます！日の出時間にバルコニーの椅子に座り、明るくなるのを待つ、良い時間が過ごせます。
10
Aly
18 juin 2026
·
A séjourné 2 nuits
Modern, stylish hotel. 10 minutes walk from the train station. Victoria took great care of us.
Modern, stylish hotel. 10 minutes walk from the train station. Victoria took great care of us.
10
Ying Sum
13 juin 2026
·
A séjourné 3 nuits
山景房有少許障礙物阻隔，地點方便，拿大件行李酒店可以接送火車站
山景房有少許障礙物阻隔，地點方便，拿大件行李酒店可以接送火車站
10
William
8 juin 2026
·
A séjourné 2 nuits
It is a very nice hotel. My room has a large balcony and we can enjoy the warm weather and views. Staffs are very friendly and helpful. I will give it a 5 stars.
It is a very nice hotel. My room has a large balcony and we can enjoy the warm weather and views. Staffs are very friendly and helpful. I will give it a 5 stars.
10
Kenny
31 mai 2026
·
A séjourné 2 nuits
What an amazing stay at Hotel Zermama. The hotel deserves a 5 star rating. The suite was incredible, spacious with a Living Room with baclony, two well appointed bathrooms, excellent mattresses and pillows and an amazing view of Matterhorn. The staff is incredible. From the front desk, to the restaurant everyone was attentive, friendly and went out of their way to assist in any way. Special thank you to Victoria who helped check us in and walk us to our suite, to Lilly who was extra special during our morning breakfasts, Stelios the incredible bartender and Victor who took our drink orders. In addition, the hotel manager Norberto is just amazing. Friendly, attentive, courteous, and an overall pleasant individual with a great smile and laugh.
What an amazing stay at Hotel Zermama. The hotel deserves a 5 star rating. The suite was incredible, spacious with a Living Room with baclony, two well appointed bathrooms, excellent mattresses and pillows and an amazing view of Matterhorn. The staff is incredible. From the front desk, to the restaurant everyone was attentive, friendly and went out of their way to assist in any way. Special thank you to Victoria who helped check us in and walk us to our suite, to Lilly who was extra special during our morning breakfasts, Stelios the incredible bartender and Victor who took our drink orders. In addition, the hotel manager Norberto is just amazing. Friendly, attentive, courteous, and an overall pleasant individual with a great smile and laugh.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 21:00
Avant 11:00
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Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-20: NO DATA
- 2026-09-21: 363.2137971578674USD
- 2026-09-22: 424.37466196279905USD
- 2026-09-23: 396.77491461401365USD
- 2026-09-24: NO DATA
- 2026-09-25: 364.7067870163574USD
- 2026-09-26: NO DATA
- 2026-09-27: 378.244785241394USD
- 2026-09-28: 368.55544621121214USD
- 2026-09-29: 422.8763774410095USD
- 2026-09-30: 403.0841195553589USD
- 2026-10-01: 372.21111317559814USD
- 2026-10-02: NO DATA
- 2026-10-03: 474.9482338803405USD
- 2026-10-04: 348.806422231842USD
- 2026-10-05: 468.69933901101683USD
- 2026-10-06: 468.69933901101683USD
- 2026-10-07: 356.10380069046016USD
- 2026-10-08: 341.1998143981323USD
- 2026-10-09: 483.74228391696164USD
- 2026-10-10: 449.9623671297607USD
- 2026-10-11: 340.21209671279905USD
- 2026-10-12: 371.52824186593625USD
- 2026-10-13: 387.7934825861816USD
- 2026-10-14: 341.1998143981323USD
- 2026-10-15: 341.1998143981323USD
- 2026-10-16: 387.7934825861816USD
- 2026-10-17: 379.6658588453979USD
- 2026-10-18: 329.9071741800537USD
- 2026-10-19: 423.67376775952147USD
- 2026-10-20: 421.9456387481384USD
- 2026-10-21: 316.28645998995967USD
- 2026-10-22: 330.0693802225952USD
- 2026-10-23: 375.5920537363281USD
- 2026-10-24: 383.7296707157898USD
- 2026-10-25: 393.24887924047846USD
- 2026-10-26: 319.73970250912475USD
- 2026-10-27: 333.3297006392822USD
- 2026-10-28: 333.3297006392822USD
- 2026-10-29: 340.21209671279905USD
- 2026-10-30: 375.5920537363281USD
- 2026-10-31: 387.7934825861816USD
- 2026-11-01: 319.73970250912475USD
- 2026-11-02: 344.9232951295471USD
- 2026-11-03: 329.88276963928223USD
- 2026-11-04: 336.955843719574USD
- 2026-11-05: 393.45880738070673USD
- 2026-11-06: 451.18290974429317USD
- 2026-11-07: 423.70115273989865USD
- 2026-11-08: 294.53608834735104USD
- 2026-11-09: 310.3609252858581USD
- 2026-11-10: 356.98460825393676USD
- 2026-11-11: 356.98460825393676USD
- 2026-11-12: 364.6918497543335USD
- 2026-11-13: 428.3014437393188USD
- 2026-11-14: 419.30560040939326USD
- 2026-11-15: 364.6918497543335USD
- 2026-11-16: 379.9207390276794USD
- 2026-11-17: 356.98460825393676USD
- 2026-11-18: 374.4790874595642USD
- 2026-11-19: 376.06015807440184USD
- 2026-11-20: 468.69933901101683USD
La réception est ouverte tous les jours de 07 h 30 à 22 h 00. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 22 h 00. Les horaires de la réception sont limités. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Zermatt est située dans une zone interdite aux voitures et n'est accessible que par le train.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et un système de sécurité
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- L'hébergement est gratuit pour les enfants âgés de 6 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie déjà en place.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner préparé sur commande coûte entre 15 CHF et 30 CHF environ par personne.
- Animaux de compagnie : 15 CHF par animal et par jour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Restaurant
Chambres non-fumeurs
Baby-sitting/Services pour enfants
Service en chambre
Organisation d'excursions
Courts de tennis
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Déjeuners à emporter
Chambres hypoallergéniques
Chambre familiale
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activités
Courts de tennis
Parcours de golf (à proximité)
Cyclisme
Mini-golf
Équitation
Randonnée
Bicycle Tour Information
Mobilier d'extérieur
Terrasse
Services
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Coffre-fort
Consigne à bagage
Laverie
Concierge Services
Lockers Available
Rangement d'articles de ski
Connexion Internet
Wi-fi gratuit