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Hotel ZERMAMA Zermatt

US$ 457

/ noite

Média para setembro

Hotel ZERMAMA Zermatt - Image 1

Hotel ZERMAMA Zermatt - Quarto

Hotel ZERMAMA Zermatt - Quarto

Hotel ZERMAMA Zermatt - Vista do quarto

Hotel ZERMAMA Zermatt - Recepção

Preços para Hotel ZERMAMA Zermatt

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US$ 457

/ noite

Média para setembro

Média de preços por mês

Em Hotel ZERMAMA Zermatt, a diária custa em média US$ 360 no mês mais barato (novembro) e US$ 823 no mês mais caro (fevereiro), com base nos últimos 12 meses.

Preço médio da diária em Hotel ZERMAMA Zermatt por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 695
fevereiro	US$ 823
março	US$ 622
abril	US$ 461
maio	US$ 450
junho	US$ 442
julho	US$ 446
agosto	US$ 419
setembro	US$ 457
outubro	US$ 395
novembro	US$ 360
dezembro	US$ 654

Mais caro: fevereiro (aprox. US$ 823)

Mais barato: novembro (aprox. US$ 360)

Sobre esta propriedade

Aprecie a vista em um terraço e curta comodidades como Wi-Fi de cortesia e serviços de concierge. este hotel em estilo Art Déco também oferece guarda-esquis e lareira no saguão.

Restaurante
Quartos de não fumantes
Serviço de babá
Serviço de quarto
Balcão de turismo
Quadra de tênis

Localização

Matterstrasse 23, Zermatt, Suíça

Zermatt-Matterhorn Ski Paradise (0.1 milhas)

Funicular Zermatt–Sunnegga (0.1 milhas)

Centro de Visitantes de Zermatt (0.3 milhas)

Tour Monte Rosa (0.3 milhas)

Pfarrkirche St. Mauritius (0.3 milhas)

Kirchbrücke (0.3 milhas)

Mais informações sobre a localização

Opções de quarto

3

Quarto duplo clássico, sacada, vista para a montanha

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

237 ft²

Varanda

Piso aquecido

Aquecimento

Wi-Fi (gratuito)

4

Suíte luxo

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

Piso aquecido

Aquecimento

Wi-Fi (gratuito)

Banheira de hidromassagem privativa ao ar livre

Banheira de hidromassagem privativa

5

Quarto casal grand, sacada

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

291 ft²

Varanda

Varanda ou terraço

Piso aquecido

Aquecimento

Wi-Fi (gratuito)

4

Suíte superior

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

269 ft²

Varanda

Piso aquecido

Aquecimento

Wi-Fi (gratuito)

Banheira de hidromassagem privativa

Banheira de hidromassagem privativa no último piso

2

Quarto casal básico

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

183 ft²

Piso aquecido

Aquecimento

Wi-Fi (gratuito)

3

Quarto solteiro clássico, banheiro privativo

Detalhes do quarto

1 Cama De Solteiro

129 ft²

Piso aquecido

Aquecimento

Wi-Fi (gratuito)

7

Suíte clássica

Detalhes do quarto

2 Camas De Solteiro

e

1 Sofá-Cama

Acomoda 4

484 ft²

Varanda

Piso aquecido

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre Hotel ZERMAMA Zermatt

9.3

Fantástico

Com base em 324 avaliações verificadas

Quem se hospeda aqui?

Casal

42%

Famílias

27%

Grupos

19%

Viajantes individuais

10%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

O Hotel ZERMAMA Zermatt recebe muitos elogios por sua localização acessível a pé, próxima a trens e teleféricos, funcionários simpáticos, quartos modernos com varandas e vistas do Matterhorn. No entanto, alguns hóspedes mencionam que os quartos são compactos e que não há ar condicionado.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

O Hotel ZERMAMA Zermatt recebe muitos elogios por sua localização acessível a pé, próxima a trens e teleféricos, funcionários simpáticos, quartos modernos com varandas e vistas do Matterhorn. No entanto, alguns hóspedes mencionam que os quartos são compactos e que não há ar condicionado.

O restaurante e o bar no local são amplamente apreciados pela qualidade e ambiente, enquanto o café da manhã geralmente agrada, apesar de alguns relatos sobre a inconsistência do serviço. Alguns hóspedes mencionaram barulho de construção pela manhã ou música alta do lado de fora em algumas noites, enquanto outros apreciaram o serviço de transfer conveniente para a estação. Espere uma estadia boutique contemporânea que prioriza a hospitalidade e a conveniência.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O restaurante e o bar no local, com um terraço ao ar livre, criam um ambiente agradável, e vários hóspedes utilizaram o serviço de transfer gratuito de e para a estação de trem.

Avaliações dos hóspedes relacionadas

10

Jennifer

16 de mai. de 2025

·

Hospedou-se por 1 noite

Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.

Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.

10

Rebecca

10 de jun. de 2025

·

Hospedou-se por 1 noite

We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.

We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.

10

Ann

10 de set. de 2025

·

Hospedou-se por 2 noites

We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!

We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!

10

Wayne

4 de jun. de 2024

·

Hospedou-se por 2 noites

We enjoyed our our stay at the Hotel Zermama. This is a classy hotel with very nice modern rooms located over the sounds of a tranquil river and a 9 minute walk to Zermatt’s main street and train station. The location is walkable to Zermatt’s train excursions. Call from the the hotel directory at the train station and they will come and pick you up. The restaurant is very nice for for breakfast, lunch, and dinner. The outside setting for drinks is wonderful. The fake fur bear ropes are so cool to enjoy sitting out on their balcony. The friendly staff is excellent and will offer good suggestions for thing to do. Internet was good. We like the romantic soft lighting and fire glowing (TV screen saver) adding to the warm cosy decor. The full length windows and large balcony added to a spacial feeling.

We enjoyed our our stay at the Hotel Zermama. This is a classy hotel with very nice modern rooms located over the sounds of a tranquil river and a 9 minute walk to Zermatt’s main street and train station. The location is walkable to Zermatt’s train excursions. Call from the the hotel directory at the train station and they will come and pick you up. The restaurant is very nice for for breakfast, lunch, and dinner. The outside setting for drinks is wonderful. The fake fur bear ropes are so cool to enjoy sitting out on their balcony. The friendly staff is excellent and will offer good suggestions for thing to do. Internet was good. We like the romantic soft lighting and fire glowing (TV screen saver) adding to the warm cosy decor. The full length windows and large balcony added to a spacial feeling.

10

Lucille

17 de dez. de 2024

·

Hospedou-se por 1 noite

We were upgraded to the Matterhorn suite. It was very large with two full bathrooms and separate bedroom and living room. The balcony was wonderful. The set up for cheese fondue on the balcony with the very warm faux fur robes was perfect. My husband and I really enjoyed this magical experience.

We were upgraded to the Matterhorn suite. It was very large with two full bathrooms and separate bedroom and living room. The balcony was wonderful. The set up for cheese fondue on the balcony with the very warm faux fur robes was perfect. My husband and I really enjoyed this magical experience.

10

Dr. Ken

7 de mai. de 2025

·

Hospedou-se por 2 noites

Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.

Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.

10

Wilson

17 de jul. de 2025

·

Hospedou-se por 4 noites

Es un excelente hotel, muy bonito cómodo y muy bien ubicado. El restaurante es muy bueno.

Es un excelente hotel, muy bonito cómodo y muy bien ubicado. El restaurante es muy bueno.

10

SILVANA

25 de mai. de 2025

·

Hospedou-se por 2 noites

Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!

Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!

10

Tama

1 de out. de 2025

·

Hospedou-se por 2 noites

Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama

Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama

8

THOMAS

6 de jan. de 2026

·

Hospedou-se por 2 noites

Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.

Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os quartos e as áreas comuns são repetidamente descritos como muito limpos e bem conservados.

Avaliações dos hóspedes relacionadas

10

Tushar

30 de mar. de 2024

·

Hospedou-se por 1 noite

Great place !! Awesome location and everything is brand new. Excellent customer service

Great place !! Awesome location and everything is brand new. Excellent customer service

10

JI HYE

30 de out. de 2025

·

Hospedou-se por 2 noites

체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다

체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다

10

Rebecca

10 de jun. de 2025

·

Hospedou-se por 1 noite

We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.

We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.

10

Dr. Ken

7 de mai. de 2025

·

Hospedou-se por 2 noites

Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.

Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.

10

SILVANA

25 de mai. de 2025

·

Hospedou-se por 2 noites

Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!

Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!

10

Jeri

11 de set. de 2023

·

Hospedou-se por 1 noite

Beautiful view and room, easy check in, very clean, wish we could have stayed longer!

Beautiful view and room, easy check in, very clean, wish we could have stayed longer!

10

Bolt

28 de out. de 2024

·

Hospedou-se por 1 noite

Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.

Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.

8

THOMAS

6 de jan. de 2026

·

Hospedou-se por 2 noites

Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.

Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.

10

Marion

1 de mai. de 2025

·

Hospedou-se por 1 noite

Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.

Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.

10

Mike

17 de ago. de 2024

·

Hospedou-se por 2 noites

Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.

Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são modernos, elegantes e confortáveis, muitos com varandas e vista para o Matterhorn. No entanto, alguns hóspedes os acharam compactos e observam que não há ar condicionado, com desafios ocasionais no controle de temperatura.

Avaliações dos hóspedes relacionadas

8

Marcos G.

4 de mai. de 2025

·

Hospedou-se por 1 noite

Great place. It does not have an AC but you can leave the window open and it gets chilly.

Great place. It does not have an AC but you can leave the window open and it gets chilly.

10

Ann

10 de set. de 2025

·

Hospedou-se por 2 noites

We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!

We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!

10

Mary

7 de set. de 2025

·

Hospedou-se por 1 noite

Room is very small! Small space to walk around the bed

Room is very small! Small space to walk around the bed

10

Aubrey

12 de jun. de 2024

·

Hospedou-se por 2 noites

Enjoyable stay at Zermama! The room was really nice, feels like you’re staying in a cabin. We happened to be there during a warm period and rooms don’t have AC but you can open windows to keep air moving. However there is construction happening nearby so if you are a light sleeper expect to be woken up around 7am from the noise. Hotel is pretty close to the main train stations, and main road. Overall, I would stay here again!

Enjoyable stay at Zermama! The room was really nice, feels like you’re staying in a cabin. We happened to be there during a warm period and rooms don’t have AC but you can open windows to keep air moving. However there is construction happening nearby so if you are a light sleeper expect to be woken up around 7am from the noise. Hotel is pretty close to the main train stations, and main road. Overall, I would stay here again!

10

Bruce

7 de jul. de 2025

·

Hospedou-se por 1 noite

My wife and I loved this hotel and would stay here again in a heartbeat! Beautiful room, incredible amenities, beautiful balcony overlooking the river, which was great to hear at night through the open door. We look forward to coming back.

My wife and I loved this hotel and would stay here again in a heartbeat! Beautiful room, incredible amenities, beautiful balcony overlooking the river, which was great to hear at night through the open door. We look forward to coming back.

6

MIN AH

8 de out. de 2025

·

Hospedou-se por 1 noite

역이 가깝고 버스 정류장도 바로 앞에 있어 편리합니다. 그러나 객실이 (싱글룸임을 고려한다 해도) 너무 좁았습니다.

역이 가깝고 버스 정류장도 바로 앞에 있어 편리합니다. 그러나 객실이 (싱글룸임을 고려한다 해도) 너무 좁았습니다.

8

Anderson

10 de dez. de 2025

·

Hospedou-se por 1 noite

Quarto pequeno.

Quarto pequeno.

10

Tama

1 de out. de 2025

·

Hospedou-se por 2 noites

Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama

Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama

10

Aleta

25 de abr. de 2023

·

Hospedou-se por 1 noite

A short walk from the train station, this hotel has small rooms but well designed and nicely appointed. Loved the yoga mat and rollers in the room, as well as welcome macarons!

A short walk from the train station, this hotel has small rooms but well designed and nicely appointed. Loved the yoga mat and rollers in the room, as well as welcome macarons!

6

Rekha

19 de ago. de 2023

·

Hospedou-se por 1 noite

I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.

I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é amplamente elogiado como simpático, atencioso e proativo, incluindo o apoio prestativo da recepção e traslados para a estação. Alguns hóspedes relataram falhas isoladas no café da manhã.

Avaliações dos hóspedes relacionadas

10

JI HYE

30 de out. de 2025

·

Hospedou-se por 2 noites

체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다

체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다

10

Luciano

25 de abr. de 2025

·

Hospedou-se por 2 noites

Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.

Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.

10

Christopher

5 de nov. de 2025

·

Hospedou-se por 1 noite

Courteous and helpful staff in this charming yet very modern boutique hotel. Everything about this place was pure comfort. I was only there for a night as part of a long, four-country trip. But I very much wish I had stayed longer.

Courteous and helpful staff in this charming yet very modern boutique hotel. Everything about this place was pure comfort. I was only there for a night as part of a long, four-country trip. But I very much wish I had stayed longer.

10

Dr. Ken

7 de mai. de 2025

·

Hospedou-se por 2 noites

Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.

Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.

10

Dionne

13 de ago. de 2025

·

Hospedou-se por 2 noites

I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!

I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!

10

Diane

21 de out. de 2024

·

Hospedou-se por 2 noites

Location is great. Staffs are nice.

Location is great. Staffs are nice.

10

Lila

13 de nov. de 2024

·

Hospedou-se por 3 noites

Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests

Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests

10

Tama

1 de out. de 2025

·

Hospedou-se por 2 noites

Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama

Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama

10

Mary

26 de abr. de 2025

·

Hospedou-se por 2 noites

What an amazing crew! A gentleman picked me up, both woman at the front desk were amazingly kind and helpful. Monica was a breath of fresh air and was a gem of a human. Thank you for bringing my Matterhorn experience to the fullest!

What an amazing crew! A gentleman picked me up, both woman at the front desk were amazingly kind and helpful. Monica was a breath of fresh air and was a gem of a human. Thank you for bringing my Matterhorn experience to the fullest!

10

Linda

27 de abr. de 2025

·

Hospedou-se por 2 noites

Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.

Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Muito conveniente para trens e teleféricos, a uma curta distância a pé da estação, lojas e restaurantes.

Avaliações dos hóspedes relacionadas

10

JI HYE

30 de out. de 2025

·

Hospedou-se por 2 noites

체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다

체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다

10

Ann

10 de set. de 2025

·

Hospedou-se por 2 noites

We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!

We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!

10

Michiyo

15 de ago. de 2025

·

Hospedou-se por 1 noite

マウンテンビューの部屋は最高です。駅からも至近。

マウンテンビューの部屋は最高です。駅からも至近。

10

Chereen

1 de nov. de 2024

·

Hospedou-se por 1 noite

Beautiful hotel! It was an easy walk from the train stop in Zermatt, and we loved its proximity to shops and restaurants. The staff was very friendly and helpful and gave us great tips for local spots to check out.

Beautiful hotel! It was an easy walk from the train stop in Zermatt, and we loved its proximity to shops and restaurants. The staff was very friendly and helpful and gave us great tips for local spots to check out.

10

Diane

21 de out. de 2024

·

Hospedou-se por 2 noites

Location is great. Staffs are nice.

Location is great. Staffs are nice.

10

YOSHIFUMI

17 de ago. de 2025

·

Hospedou-se por 1 noite

It's close to the station and the Japanese Bridge, and you can see the Matterhorn from your room.

It's close to the station and the Japanese Bridge, and you can see the Matterhorn from your room.

8

YOICHI

11 de ago. de 2024

·

Hospedou-se por 1 noite

立地がよく便利だった。

立地がよく便利だった。

10

Bolt

28 de out. de 2024

·

Hospedou-se por 1 noite

Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.

Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.

8

THOMAS

6 de jan. de 2026

·

Hospedou-se por 2 noites

Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.

Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.

10

Marion

1 de mai. de 2025

·

Hospedou-se por 1 noite

Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.

Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

A comida no restaurante e bar é consistentemente elogiada como saborosa e de alta qualidade. O café da manhã geralmente é bom, embora alguns hóspedes tenham mencionado um buffet razoável e um serviço irregular.

Avaliações dos hóspedes relacionadas

10

Jennifer

16 de mai. de 2025

·

Hospedou-se por 1 noite

Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.

Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.

10

Christine

9 de ago. de 2024

·

Hospedou-se por 2 noites

This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.

This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.

10

Jitrada

26 de mai. de 2025

·

Hospedou-se por 1 noite

Amazing stay, and view from the balcony. Food are brilliant, fondue with the view is a must!

Amazing stay, and view from the balcony. Food are brilliant, fondue with the view is a must!

10

Dr. Ken

7 de mai. de 2025

·

Hospedou-se por 2 noites

Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.

Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.

10

Dionne

13 de ago. de 2025

·

Hospedou-se por 2 noites

I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!

I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!

10

Lila

13 de nov. de 2024

·

Hospedou-se por 3 noites

Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests

Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests

10

faiza

7 de nov. de 2024

·

Hospedou-se por 1 noite

I loved the hotels proximity to all restaurants and activities. Everyone was amazing. The hotel accommodations were top notch and the restaurant most specifically the Thai soup was phenomenal.

I loved the hotels proximity to all restaurants and activities. Everyone was amazing. The hotel accommodations were top notch and the restaurant most specifically the Thai soup was phenomenal.

10

Tama

1 de out. de 2025

·

Hospedou-se por 2 noites

Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama

Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama

10

Mike

17 de ago. de 2024

·

Hospedou-se por 2 noites

Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.

Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.

10

Linda

27 de abr. de 2025

·

Hospedou-se por 2 noites

Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.

Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Ignes

7 de mai. de 2026

·

Hospedou-se por 2 noites

Experiência sensacional! Staff muito atencioso, quarto muito confortável e moderno, bem próximo a estação de trem. Limpeza impecável.

Experiência sensacional! Staff muito atencioso, quarto muito confortável e moderno, bem próximo a estação de trem. Limpeza impecável.

8

Anderson

10 de dez. de 2025

·

Hospedou-se por 1 noite

Quarto pequeno.

Quarto pequeno.

10

EMERSON

16 de ago. de 2025

·

Hospedou-se por 2 noites

Hotel maravilhoso. Nota 10 em tudo. Recomendo.

Hotel maravilhoso. Nota 10 em tudo. Recomendo.

10

SILVANA

25 de mai. de 2025

·

Hospedou-se por 2 noites

Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!

Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!

10

Luciano

25 de abr. de 2025

·

Hospedou-se por 2 noites

Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.

Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 21:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

A recepção abre todos os dias, entre 7h30 e 22h. Se planeja chegar após 22h, entre em contato com a propriedade antes de sua chegada, usando as informações contidas na confirmação da reserva. A recepção tem um horário de funcionamento limitado. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Zermatt fica em uma área livre de tráfego, acessível somente de trem.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito e dinheiro.
Pagamento sem dinheiro em espécie disponível
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça e sistema de segurança
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Crianças de até 6 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
Pagamento sem dinheiro em espécie disponível para todas as transações.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de café da manhã feito na hora: entre CHF 15 e CHF 30 por pessoa
Taxa para animais de estimação: CHF 15 por animal, por dia
Animais de serviço são isentos de taxas
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.