Wingate by Wyndham Kansas City

ASD

👍

Fun

The first thing you notice is the trash, everywhere in the parking lot. Upon check in, the first thing I noticed was the paint chips on the floor. There was a sizable water stain on the ceiling that it had fallen from. The vents in the bathroom hadn’t been dusted in quite a while, just a guess. The baseboard in one corner was completely rotted. If my wife and I hadn’t been exhausted from traveling we would have checked out immediately and demanded a refund. Needless to say, we won’t be back.

The pictures shown for the hotel when booking do not reflect reality. The hotel is dated and not clean. Our room was dated, not clean and many obvious repairs to previous issues/damage. The bathroom was not clean. We booked the room with 2 adults and 2 children and the room only had three towels and two washcloth’s. Went to the front desk to ask for an additional towel and was told they couldn’t provide any additional towels. Terrible customer service. Breakfast was less than desirable and food was not replenished. Will never stay at this hotel again and will make sure family and friends stay away from this hotel.