Baymont by Wyndham Harvard

Nice easy access to Highway. Great restaurant next door to hotel. Beds were comfortable. In room refrigerator was quiet. That's about it. Did not explore the indoor pool area, but it looked clean. Had to ring for check in service. Breakfast area where the coffee is located wasn't clean at the time of check in. Room window was fogged due to double pane seal leak. TV was small. Power went out for an hour overnight. Breakfast was bland. No fresh fruit. English muffins were dry and hard, white bread and plain bagels. The juice machine wasn't cooling, so the apple juice was very warm. Plates were styrofoam. The exterior entrance doors on two sides of the building did not lock, you did not need your key to enter the building. Hallways had damp odor to them.

The outer door to enter where our room was located did not lock behind you even though the sign indicated that you needed a room key to enter. The toilet was unstable and moved when you used. (we are not large people) The microwave in the room smelled so bad we didn't feel safe using it. (microwave was also unplugged) The towels in the bathroom were tiny and threadbare. The towels in the pool area were also tiny and threadbare. Not a good experience at all.

My guest room was very clean with modern amenities. I appreciated the shampoo dispenser in place of the tiny bottles. Super fast Wi-Fi. Very comfortable bed. It was a pleasant surprise to have a refrigerator. The free breakfast is a plus and was better than I was expecting: waffle maker, scrambled eggs, English muffins and spread, yogurt, cereal, orange juice, and coffee. The only real negatives were the non-functioning (always unlocked) exterior electronic door locks when entering the hallways from the parking lot, and the lack of lighting in the hallway on the second floor (the lights in the middle of the hallway were all turned off or not operational).

Water in the shower took 20 minutes running to even get warm - there was a large crack in the floor of the tub and the shower head leaked with barely any water pressure - the room mirror was smudged with something goopy - the stand up lamp shocked me when I tried to turn it on - there was a very tiny garbage can in the bathroom - and one small one under the sink, would have liked to have one more in the room or at least one a little bigger - the back door entry said key card needed to enter but the wires for the pad were hanging and the door didn't even close

Pool was closed way before 10 pm

No toliet paper in room. Outside doors not locked. stains on everything

The room was clean. The light between beds did not turn on, it was unplugged. The toilet was clogged and didn’t flush well. Not enough towels for 3 guests. Nobody at the desk. Chipmunk running around the indoor pool. Ice machine broken. Parking lot with gravel, debris, huge hole from some kind of half done electrical project. Outside doors have a key card reader for security but the doors were unlocked. The staff was helpful. The biggest issue was the intense pungent body odor of one of the staff. The man passed in the hall and I had to hold my breath because the stench was so strong. I don’t know if he had a medical problem or was opposed to bathing, but I pitied him because he seemed unaware of how offensive the foul penetrating odor permeated the air. It still stank after he exited the hallway. I hope someone can gently encourage him to learn and practice normal hygiene. Someone in contact with the public should bathe and wash his clothes on a regular basis. I really feel sorry for the guy since he seemed unaware just how strong he stank and was oblivious to how that affects guests.

Its in poor condition. Stained linens, dirty couch, broken lamp shades, torn curtain the bathtub was cracked. Outside there were people drinking and partying. The tv wasnt working we had to fix it. The ice machine wasnt hardly working. The breakfast was cold eggs nothing else other then waffles you make yourself. Im not normally a picky person but this was bad.

We selected this property because it was listed as “Pet Friendly.” When I went to pre check in, it explicitly stated that it was in fact NOT pet friendly. This significantly impacted our weekend plans. The pool was extremely dirty. Our room was not clean. The ice machine was not working and they did not have enough towels for our family. The towels we did have were stained.

Call lack of heat throughout the whole building. No, heat at all in the pool area. But the pool was hot and then again, there was lack of personnel. The breakfast area was not open. Microwave didn't work in room. The door is stuck against the plores. The lambshades were all worn out the places lacking maintenance, something fearless.

The shower was dirty with hair all over it. The sheets were stained and it just looked as if it hadn’t really been probably cleaned in awhile.

Upon entering our non-smoking room, we were greeted with an overwhelming smell of stale cigarettes. There were cigarette burns all over the bath tub, the towels were musty and full of yellowish stains, there was someone’s used bandaid in the dresser, the vents were covered in black lint, the hair dryer was coated in dirt from not being cleaned. The blankets, pillows, and sheets were ALL dirty with stains, one pillow looked like it was drug across the floor by a dirty shoe, as it had black dirt stains. The “secure doors” that require a key card, were never secured and anyone could walk into the building. There was a group of men slamming Coronas in the parking lot, with empty bottles everywhere. And there was a pile of pee stained mattresses welcoming us as we were directed to walk into through the back side door. Absolutely abominable. Do yourself a favor, spend an extra $100 and go one town over and you won’t have to park next to a truck riddled with bullet holes.

It was filthy, bugs in room, cob webs, stained couch. Bed was gross. Canceled before we even unpacked. Booked hotel to visit family, canceled, and booked hotel 35 min away.

Dirty hotel, dirty room. Stained towels, no toilet paper, no shampoo, awful smell, awful breakfast.

Terrible experience. The building smells and is run down. Would not stay again.

Very dirty towels and rooms

No toilet paper again in room, stained lines, TV not functioning properly, Heat and AC unit taken apart with parts on floor in room. Overall it’s just gross

The my room 124 had a hole in the bathroom roof from water damage and black mold was present l took photos it was awful!!!!

Room was dirty the shower had dead bugs all over and management had all the a/c’s in the building off to save on electricity so the whole hotel smelled gross

Bedding and furnishings stained badly - it was very gross!

The room was adequate. One of the key cards did not work. We were told breakfast was until 10am, but we went down at 9:00 and it had been pretty much cleaned out, scrambled eggs all gone, no toaster, just a toaster oven, dirty coffee cups scattered about, tables not cleaned off, yogurt gone, not left to choose from. My kids left without eating and we had to buy some things from Walmart for breakfast. No elevator to second floor, so dragging luggage up stairs. Dirty wet floor mats by doors. When we checked out there was no one by the desk, a sign to ring zero on the phone, tried that many times, waited around 5 minutes and repeated, someone came who did not speak English. Construction on the road outside. Not enough towels for the number of guests in our room. Room was reasonably clean, just a bit spartan. The AC unit was loud and making a throbbing repeating sound all night long that made sleep very difficult.

Bathrooms and drains need attention.

The outer door to enter where our room was located did not lock behind you even though the sign indicated that you needed a room key to enter. The toilet was unstable and moved when you used. (we are not large people) The microwave in the room smelled so bad we didn't feel safe using it. (microwave was also unplugged) The towels in the bathroom were tiny and threadbare. The towels in the pool area were also tiny and threadbare. Not a good experience at all.

Towels, sheets and comforter had spots on them, tv didn’t work properly, refrigerator didn’t work, water constantly dripped in the bathroom, door didn’t close and lock when the door closed so when we left out our door wouldn’t automatically lock. Rugs on the floors when you come in the hotel doors were filthy.. Had an very bad smell through out the hotel when you come in

The beds sheets were stained and the bathtub was clogged. The AC was not working. The lights went out for hours and it was hot.

The room i was given ,the shiwer was not installed properly, the drain pipe came up through the floor, there were patched holes in the shower. Only half a roll of toilet paper, the airconditio er barely worked, took it 8 hrs to cool the room enough to sleep on 1st night, 3rd day left ac on high arrived back to room at 5 and took till midnight to cool enough to sleep.

Outdated, only saw 1 staff person. Very few guests. Bathroom dirty with water stains when I checked in. Tub drain switch was closed and hard to switch to open so I could shower.

The room needs in upgrade, that day of or stay was really hot outside, so the AC didn’t work so well

The room size was great. Bathroom needed maintenance around shower head as well as basic fixes. Wish there was more towels…stains. Pillows could be replaced but there was 3 on each bed which helped. Window cover was great at night

Its in poor condition. Stained linens, dirty couch, broken lamp shades, torn curtain the bathtub was cracked. Outside there were people drinking and partying. The tv wasnt working we had to fix it. The ice machine wasnt hardly working. The breakfast was cold eggs nothing else other then waffles you make yourself. Im not normally a picky person but this was bad.

Limited housekeeping visits. This was unexpected.

Check in staff, demanded my cc and my cc PIN. After some pressure, the staff after persistence called the manager. The manager confirmed the PIN was not needed. When I asked the staff after why they were trying to get my PIN, and he wouldn’t answer me

My stay was good and the desk personel was great and helped out with additional items such as extra towels, ext. I will stay here for sure again when I am in the area.

Check in was okay then it was all downhill from there. I could tell at check in it was going to be on of those stays. Man at front desk gave me 2 keys in the little folder which you could clearly tell was used from a prior visit or visits. Really? Okay you want to recycle the keys that’s fine but give me a new key folder. Then to the room. Booked for 4 people. Get to the room and one towel. Okay so back to front desk and now another person I deal with. I ask for towels. He says what room, I tell him and tell him there was 1 set of towels and we needed more. Gives me attitude like why we needed towels? Really? The entire trip was like this. They had 1 roll of toilet paper and for 4 people for 2 days we naturally ran out. So back to front desk and same man with same questions. What room? Why do we need it? Are you kidding me? Towels in pool weren’t there. Had to ask and got the same attitude for those? Room was not clean at all. Marks from spills on the walls. Cobwebs in the corners. Just generally not clean at all. Hallways were 100 degrees. Only thing positive was AC in room worked and water was hot and cold. That’s it. Breakfast options were ridiculous. Milk in a non working fridge. We skipped on that. For a Baymont Suites it should be ashamed to be called that. Was absolutely worst experience at a hotel ever.

This property did not have a room available when I went to check in at 7 PM central standard time they had either given it away or never had one available to begin with . this room was reserved in advance and paid for when I made the reservation. If this is the way Baymont conduct business, I will never stay at another Baymont

Greatly appreciated the stay and front desk worker

It smells like something odd, the desk attendant was rude and abrupt. It was a bad experience.

No breakfast, just coffee. The receipt I received stated a free continental breakfast. No room housekeeping service my entire stay both times. Unlikely I'll book there again.

Great service at reasonable rates. Front desk very accommodating!

The manager on duty was rude and uncaring. We had people next door who were shouting and swearing and sounded intoxicated. And the man threw his phone at his female partner. She was crying. We didn’t feel safe and the manager/desk clerk refused to move us to another room. He said “I talked to him and he said he’d be quiet”. I went back to my room and the shouting continued. I went back to the manager and he finally agreed to move us after I insisted. We did not feel safe, but as we were moving, the manager said “he wouldn’t have hurt you.” The manager also said to me “haven’t you ever stayed at a motel before?” I replied that I had stayed at hotels all over the world and never experienced this. He kind of huffed and said “really?” I replied really. We will never stay at this hotel again!

Nice easy access to Highway. Great restaurant next door to hotel. Beds were comfortable. In room refrigerator was quiet. That's about it. Did not explore the indoor pool area, but it looked clean. Had to ring for check in service. Breakfast area where the coffee is located wasn't clean at the time of check in. Room window was fogged due to double pane seal leak. TV was small. Power went out for an hour overnight. Breakfast was bland. No fresh fruit. English muffins were dry and hard, white bread and plain bagels. The juice machine wasn't cooling, so the apple juice was very warm. Plates were styrofoam. The exterior entrance doors on two sides of the building did not lock, you did not need your key to enter the building. Hallways had damp odor to them.

Low cost and convenient for our visit. Quick service and hotel in average condition. Will stay here again.

My stay at Baymont was great! We were there for a nearby charity bike ride. The location was convenient, close to restaurants and stores. The hotel was very clean, well attended to and the employees were great. The free breakfast was hot and plenty of choices. Loved it!!!! I would highly recommend this hotel.

Location

Nice quiet property. Room was large and comfortable for the price. Nice breakfast with eggs and sausage. Waffles. Toast. Cereal. Juice. Disappointing the pool was closed but otherwise no complaints

The properties are probably 30 to 40 years old and could use an update. But it's clean bed. Some of the things are a little rusted in the bathroom and some of the floor mats are little stained but clean. Price is probably the best in the area and that's probably the reason I chose. Plus it's next to one of the best restaurants in the area too

Clean and convenient.

Nice quiet hotel in a small town.

the property was ok, advertised breakfast, it was terrible.

Nice easy access to Highway. Great restaurant next door to hotel. Beds were comfortable. In room refrigerator was quiet. That's about it. Did not explore the indoor pool area, but it looked clean. Had to ring for check in service. Breakfast area where the coffee is located wasn't clean at the time of check in. Room window was fogged due to double pane seal leak. TV was small. Power went out for an hour overnight. Breakfast was bland. No fresh fruit. English muffins were dry and hard, white bread and plain bagels. The juice machine wasn't cooling, so the apple juice was very warm. Plates were styrofoam. The exterior entrance doors on two sides of the building did not lock, you did not need your key to enter the building. Hallways had damp odor to them.

Breakfast was terrible even by budget hotel breakfast standards. They add on charges for kids even though they didn't have cot beds for them.

My guest room was very clean with modern amenities. I appreciated the shampoo dispenser in place of the tiny bottles. Super fast Wi-Fi. Very comfortable bed. It was a pleasant surprise to have a refrigerator. The free breakfast is a plus and was better than I was expecting: waffle maker, scrambled eggs, English muffins and spread, yogurt, cereal, orange juice, and coffee. The only real negatives were the non-functioning (always unlocked) exterior electronic door locks when entering the hallways from the parking lot, and the lack of lighting in the hallway on the second floor (the lights in the middle of the hallway were all turned off or not operational).

No breakfast, just coffee. The receipt I received stated a free continental breakfast. No room housekeeping service my entire stay both times. Unlikely I'll book there again.

Plain hotel. Continental breakfast was very poor.

Its in poor condition. Stained linens, dirty couch, broken lamp shades, torn curtain the bathtub was cracked. Outside there were people drinking and partying. The tv wasnt working we had to fix it. The ice machine wasnt hardly working. The breakfast was cold eggs nothing else other then waffles you make yourself. Im not normally a picky person but this was bad.

No hot water at all and breakfast was an hour late

Absolute joke of a continental breakfast, especially as it was a busy Saturday. Nothing but stale bread items, the waffle press and cereal. No fruit, no eggs or meat(powdered looking eggs were finally put out around 8am)and not even a real toaster. There was just a single toaster oven for the entire place. Dont plan on eating

Call lack of heat throughout the whole building. No, heat at all in the pool area. But the pool was hot and then again, there was lack of personnel. The breakfast area was not open. Microwave didn't work in room. The door is stuck against the plores. The lambshades were all worn out the places lacking maintenance, something fearless.