Name: Maison Saint Charles
Address: 1319 St. Charles Avenue, Faubourg Lafayette, New Orleans, Orleans Parish, Louisiana, USA, New Orleans, Louisiana, US
Price range: 84 $–433 $ per night
Rating: 7.68

Was Gäste sagen

Maison Saint Charles bietet eine charmante Innenhofatmosphäre und bequemen Zugang zur Straßenbahnlinie St. Charles. Viele Gäste loben die Lage und oft auch das freundliche Personal, während in den Bewertungen häufig mangelnde Sauberkeit, Wartungsprobleme sowie zusätzliche Gebühren oder Einschränkungen beim Parken vor Ort erwähnt werden.

Die Betten werden durchweg als komfortabel beschrieben, und die Gäste schätzen den Pool, den Whirlpool und die ruhigen Innenhöfe. Zu den genannten Nachteilen gehören veraltete Dekoration, laute oder helle Türtransparenzen und Flure sowie Probleme mit der Sanitäranlage, wie z. B. langsame Abläufe oder ein begrenzter Warmwasseranschluss. Frühstück und das angeschlossene Restaurant erhalten gemischte Bewertungen, und mehrere Rezensenten berichten von gelegentlichen Problemen bei der Abrechnung oder der Kaution. Insgesamt erwartet man eine praktische, charaktervolle Basis mit einer variierenden Instandhaltung und einem wechselnden Service.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Pool und Whirlpool sind beliebt, und die gestalteten Innenhöfe sorgen für eine angenehme Atmosphäre. Die Parkmöglichkeiten sind zwar durch ein Tor gesichert, aber begrenzt und kosten extra; es gibt Überlaufparkplätze gegenüber der Straße. Gelegentlich werden Probleme mit der Temperatur oder der Wartung des Whirlpools gemeldet.

Reinigung

Das Feedback zur Sauberkeit ist gemischt: Während viele saubere Zimmer vermerken, berichten mehrere Rezensenten von staubigen oder abgenutzten Bereichen, Schimmel oder Seifenrückständen in den Badezimmern, Flecken auf der Bettwäsche, Schädlingen sowie ausgelassener Reinigung oder fehlenden Handtüchern.

Zimmer

Die Betten sind durchweg komfortabel, aber viele Zimmer wirken veraltet; mehrere erwähnen sehr hohe Betten, ältere Armaturen, laute Klimaanlagen und Designmerkmale wie halboffene Duschen oder Lichtspalten oberhalb oder unterhalb der Türen. Einige Zimmer sind geräumig oder gemütlich mit klassischem Charakter, und das WLAN kann instabil sein.

Dienstleistung

Der Service reicht von freundlichen und hilfsbereiten Mitarbeitern an der Rezeption und dem Sicherheitspersonal bis hin zu unaufmerksamen oder unfreundlichen Interaktionen, langsamer Bearbeitung und ungelösten Reinigungsanfragen. Der Check-in verläuft oft reibungslos, aber einige Gäste berichteten von Fehlern bei der Zimmerzuteilung, Streitigkeiten über Rechnungen/Kautionen und schlechter Kommunikation.

Ähnliche Gästebewertungen

10

Pamela

22. Okt. 2024

·

Aufenthalt am 3 Nächte

This was the nicest stay I've had after many stays in New Orleans to date. Parking was right across the street. The front desk staff was nice, helpful and patient with all my questions. There were very friendly, professional security officers placed intermittently throughout the property so we felt completely safe. The property is also conveniently located to just about anywhere you'd like to go in NOLA. I highly recommend this hotel and will definitely stay there again!

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2

Sophie

23. Sept. 2024

·

Aufenthalt am 3 Nächte

I stayed here for duration of 4 days and during my stay there was several issues but were minor and I overlooked such as duct tape on the window to cover too much light coming in, unsanitary bed sheets and stuffiness of the room from not enough airflow coming in. What troubled me was the morning of June 30th someone attempted to enter our room a gentleman and a woman claiming this was their room and front desk gave them a key. My husband was thankfully there and told them to leave and this was our room they persisted to try to enter our room my husband and I were frightened that night and during our stay there. The morning of we reported the issue to the front desk and no one reached out we followed up and again and they stated management would call us. We asked for a new room they said no we asked for a refund they said no. I was pregnant and I just wanted to feel safe during my stay and they did not care and did not attempt to resolve the situation. This is by far the worse hotel I’ve ever stayed at and Expedia did nothing to assist.

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10

Thomas

21. Okt. 2025

·

Aufenthalt am 5 Nächte

The staff members were very pleasant and helpful. They were also knowledgable about transit, food and so many other things that helped me enjoy the city. The room and linens were very clean.

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10

Robert

21. Okt. 2025

·

Aufenthalt am 2 Nächte

I can’t emphasize enough how wonderful our stay was. Everything was great. From the check in to the check out. The staff is AMAZING. We can’t wait to come back and visit again

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10

Weldon

28. Sept. 2025

·

Aufenthalt am 1 Nacht

Great front desk . Was very very great experience

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6

Shannon

4. Nov. 2024

·

Aufenthalt am 4 Nächte

I’m honestly surprised to see positive comments about the staff’s friendliness, as that wasn’t my experience at all. When I checked in on October 28, there was an amazing woman at the front desk who made us feel welcome, but that was the only positive interaction. Every other staff member we dealt with seemed to have a poor attitude, and my friends and I felt they were dismissive and unhelpful. Throughout the week, I had some simple questions but received dry, unwelcoming responses. The biggest issue, however, was housekeeping. For the last two days of our stay, our room wasn’t cleaned. On the first of those days, after multiple requests, we finally asked just for fresh towels since there weren’t enough racks to hang towels for three people. Unfortunately, housekeeping didn’t come back with towels until we pushed further the next day. Despite assurances from someone claiming to be the housekeeping manager that our room would be cleaned by 5 p.m., we returned to find it untouched and no trash removed. When I raised these concerns with the front desk, I was told there was nothing they could do. They even refused to take out the bags of trash piling up in our room and suggested we talk to someone the next day – knowing we had an early checkout. There was no attempt to offer any real solution, which left us feeling unheard and dismissed. I’ve never felt compelled to leave a review like this before, but the way we were treated was disappointing, and I wouldn’t recommend here.

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2

Amanda

6. Okt. 2025

·

Aufenthalt am 1 Nacht

No hot water. I took a cold shower. I was also charged for parking when we did not use parking. I was dropped off by a family member. The front desk asked if we needed parking. I said no. I was still charged for it. I called to talk to a manager to get the charges taken off and he was the rudest person I have ever dealt with, and I work in hospitality. He did not care and basically called me a liar. He said that the front desk would have to go through 10 different things to add parking so I must have parked here. He was extremely rude.

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6

David

15. Apr. 2025

·

Aufenthalt am 3 Nächte

Overall, the hotel was good. However, the staff was quite rude at times and I had several incidents that inconvenienced me. After checking in, I saw that I was given the wrong room type. I informed the staff and I was told that I had to keep that room because they didn’t have any queen bed rooms left. They called me 15 mins later and was asked if I still wanted to switch rooms. After walking to the front lobby to get new keys, I walked to the new room only to discover that it was the wrong room type again. I called the front and they sent someone to my room with keys for a 3rd room. The 3rd room was the correct room type. My iron was removed from my room and when I called to inform the staff, I was rushed off the phone and didn’t get an apology. I had to wait 20 mins to get a new iron which inconvenienced me even more.

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2

Jennifer

14. Mai 2025

·

Aufenthalt am 3 Nächte

So we stayed there Sunday may 11th to Wednesdays may 14th. Our total stay cost $299.63. Upon check in we were charged $399.63 which covered the reservation costs and deposit. I was told then that the deposit would be refunded between 7 to 10 days after checkout. At checkout on Wednesday i spoke to kewonda (sp) and was told i never paid for my stay. I showed her on my phone my bank statement showing where they took $399.63 and also took $85.32 for parking for 3 days. She said they don’t show that i ever paid and i have to pay again. She tried to run my card and it declined because they had already gotten the payment on Sunday. I called my bank on speaker phone and the bank representative told kewonda that maison st charles already received the payment and that their bank had it as pending still. While on hold with the bank the automated message gave my checking account balance of $288. Right then when kewonda heard that she ran my card for an additional $281!!! She emptied my checking account AFTER MY BANK TOLD HER THEY ALREADY TOOK THE $399.63 AND $85.32. When i told her that left me with $7 to drive from new orleans to Indiana her response was "you left yourself with no money" and laughed and said "good luck"! I called the police- they said its a civil matter and i need to sue the hotel. So nowim stuck in new orleans with $7, nowhere to stay and no money to get home and maison st charles owes me $381!!!! I was told i have to wait 7 to 10 business days. Will never go back.

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10

Yul

22. Feb. 2025

·

Aufenthalt am 2 Nächte

Manager Kiwanna attended to my needs and was very hospitable! Her and her staff. Mr. Jesse is always on point as well.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die Lage an der St. Charles Avenue wird durchweg gelobt, mit einer Straßenbahnhaltestelle direkt vor der Tür, fußläufig zu Museen, dem Superdome und Restaurants und günstig gelegen zur French Quarter und dem Garden District. Einige wenige bemängelten eine zwielichtige oder belebte Umgebung bei Nacht, aber viele fühlten sich sicher.

Gastronomie

Frühstück und das angeschlossene Restaurant erhalten gemischte Bewertungen: Während einige Gäste das Buffet oder die Mahlzeiten lobten, fanden andere sie durchschnittlich oder nicht preiswert; typischerweise ist das Frühstück nicht inbegriffen. In der Nähe gibt es zahlreiche Essensmöglichkeiten.

Monat	Durchschnittspreis
Januar	88 $
Februar	216 $
März	109 $
April	119 $
Mai	100 $
Juni	79 $
Juli	84 $
August	81 $
September	86 $
Oktober	132 $
November	118 $
Dezember	99 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $105	15 $97	16 $96	17 $105	18 $135	19 $134
20 $84	21 $89	22 $90	23 $90	24 $97	25 $137	26 $178
27 $433	28 $103	29 $101	30 $103

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $110	2 $139	3 $139
4 $134	5 $127	6 $99	7 $101	8 $106	9 $286	10 $346
11 $285	12 $101	13 $117	14 $101	15 $139	16 $233	17 $175
18 $101	19 $102	20 $102	21 $103	22 $113	23 $194	24 $205
25 $126	26 $101	27 $103	28 $104	29 $113	30 $211	31 $224

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Standardzimmer, 1 Queen-Bett

Superior-Suite, Mehrere Betten

Standardzimmer, 2 Queen-Betten

Zimmer, 1 King-Bett, barrierefrei

Standardzimmer, 2 Queen-Betten, barrierefrei

Junior-Suite, 1 King-Bett und Schlafsofa

Executive-Suite, 1 King-Bett und Schlafsofa

Junior-Suite, 1 King-Bett und Schlafsofa, barrierefrei

Standardzimmer, 1 King-Bett

Honeymoon-Suite, 1 King-Bett und Schlafsofa

Gästebewertungen

Gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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