Staff members were friendly and efficient. The facility was a bit run down. Other specific issues were: - Shower valve was difficult to figure out. The “sweet spot” kept moving and there as very little movement for drastic changes in temperature. This is a scalding risk. -There was no drain stopper in the bathroom sink. This wasn’t a problem unless one wanted to fill the sink with water, or if one accidentally dropped a small item into the sink and it went down the drain. - During my 4 night stay, the hot tub was only working for 1 of those nights. Some of the staff didn’t seem to know it wasn’t working when I mentioned it to them. - Pillows were terrible. They were filled with some kind of lumpy foam pieces. They were not at all comfortable. - Room microwave was semi functional. The door latch and switch that tells the controls that the door is closed and latched did not work unless you jiggled the door and/or held it closed. On the plus side, the room rate was very good.
Staff members were friendly and efficient. The facility was a bit run down. Other specific issues were: - Shower valve was difficult to figure out. The “sweet spot” kept moving and there as very little movement for drastic changes in temperature. This is a scalding risk. -There was no drain stopper in the bathroom sink. This wasn’t a problem unless one wanted to fill the sink with water, or if one accidentally dropped a small item into the sink and it went down the drain. - During my 4 night stay, the hot tub was only working for 1 of those nights. Some of the staff didn’t seem to know it wasn’t working when I mentioned it to them. - Pillows were terrible. They were filled with some kind of lumpy foam pieces. They were not at all comfortable. - Room microwave was semi functional. The door latch and switch that tells the controls that the door is closed and latched did not work unless you jiggled the door and/or held it closed. On the plus side, the room rate was very good.