Name: Jonestown Inn
Address: 16 Marsanna Ln, Lickdale, Jonestown, Pennsylvania, United States of America, Lickdale, Lebanon County, US
Price range: $76–$111 per night
Rating: 7.58

What guests think

At SureStay Plus by Best Western Jonestown Lebanon Valley, travelers frequently praise the welcoming staff and solid free breakfast, but note aging rooms with maintenance issues, inconsistent cleanliness, pet or smoke odors, and occasional noise that can affect comfort.

Facilities are basic, with reports of a closed or dirty pool and elevator problems, though parking is ample and the property is pet friendly. The location is convenient off I-81 and near Fort Indiantown Gap, but some guests disliked the immediate surroundings and said dining options nearby are limited. Overall, it suits budget stopovers more than extended stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with frequent reports of a closed or dirty pool and some elevator issues; parking is ample and the property is pet friendly.

Related guest reviews

4

Sanjay

Jul 29, 2023

·

Stayed 1 night

Pool not working

6

Bruce

Jul 7, 2024

·

Stayed 2 nights

Breakfast was good., but didn’t like the pool and the noisy hallways

6

kathleen

Jun 25, 2023

·

Stayed 1 night

Staff was nice. Room was clean. Breakfast was adequate. Pool was dirty. Not super close to a lot of places to eat.

2

Roxanne

Oct 9, 2025

·

Stayed 2 nights

The staff is very friendly. Plenty of parking.

10

Patrick

Aug 7, 2023

·

Stayed 3 nights

First, the hotel sits in a backyard of a house which is interesting. Second, the pool was out of service for an undetermined amount of time, but was not noted on the web site. Third, the breakfast was great, but the room needs MORE seating. All 3 mornings we were there it was a struggle to get a table and chairs, even though the room could have held another 1 to 3 tables and could use more than 2 chairs per table. Then the staff member running the breakfast was more determined to go back to the front office and "twiddle her thumbs" than to maintain the breakfast - we went several times to ask her for more waffle batter, hot water, coffee, etc, and she seemed put out to have to come back over to refill those and other items for other guests.

2

nazaneen

Jun 10, 2024

·

Stayed 3 nights

It was so gross and dirty. The hotel smelled like smoke and pee. The elevator smelled like urine it was horrible.

2

Mark

Jul 24, 2025

·

Stayed 1 night

Swimming pool is in the parking lot. The area around the hotel was less than appealing, the house in front of the hotel was like a car graveyard. They had children’s toys on their roof. Not the hotels fault but didn’t give you the feeling of a good place to stay. Comforter had stuff all over it, remote control was sticky, couldn’t get in our room because the lock was faulty. Second room you could just push the door open even though it was locked. Overall not a good experience.

10

Robert

Jul 31, 2023

·

Stayed 1 night

The staff was so nice and welcoming. The hotel was definitely value hotel, the rooms were nice and clean. The pool was closed due to maintenance which why we chose this hotel. The breakfast was good.

2

Kelly

Aug 21, 2025

·

Stayed 2 nights

Do not stay on the 1st floor! The rooms reek of smoke that is in bedded in the walls. The carpet is old and peeling off of the floor. The pool water was green and disgusting. The one bright spot was that the staff were very nice, but I will never stay there again.

6

Ellen

Jan 2, 2026

·

Stayed 1 night

Fix the elevator

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with repeated mentions of dirty or musty rooms, pet or smoke odors, stained linens, and occasional bugs; others did report clean rooms.

Related guest reviews

4

Lou

Aug 12, 2024

·

Stayed 2 nights

the room was not clean at all. Next day I was moved to another room and it was fine.

2

Andrea

Jul 30, 2025

·

Stayed 3 nights

Chose this hotel since it was under the Best Western umbrella. However, the hotel was dirty, several stains on towels, bedding, and walls; mold in the bathroom, and dirty vents. The staff was kind and refunded our stay so that was nice.

2

Jeff

Jun 22, 2025

·

Stayed 1 night

Dated& not clean. Found mouse droppings.

4

Peter or Nathalie

Jul 6, 2024

·

Stayed 1 night

Lobby smelled of smoke from immediate by the door smokers. I ur non smoking room really smelled bad of smoke. There were no other rooms with two beds. Had to get refund. Clerk was very kind but conditions of hotel were not.

6

BRAD

Mar 21, 2024

·

Stayed 1 night

Very nice woman check me in at nice. Room looked clean. Found stink bugs in my bed and a next in the window sill. Shower backed up. Told the lady at the counter in the morning so hopefully they tend to it.

4

John

Dec 13, 2025

·

Stayed 5 nights

Room was so small we could barely squeeze by each other between the bed and the TV. At check-in I asked if we could get a bigger room and was told no. Room was dirty, Found dried dog poop back in corner by AC. Found gray hairs all over room. Pile of dead bugs in back corner near the dried dog poop. This was room 111, this room must have been an afterthought during design. Bathroom door was so big that you had to fully open door to get in or out of bathroom. Room smelled upon arrival. Spots on floor, carpet filthy, had to wear socks the whole time and they turned black. Only one chair in room. Chair was broken and would throw you out if not careful. Bathroom in disrepair, Shower handle almost to fall off. Tub so slippery I had to go to Walmart and buy a bathmat. Sink in bathroom was a slow drainer. When room was cleaned they did not re-supply the toilet paper, coffee, shampoo, or soap. There were unknown noises coming from the floor above. Constant noise, running, walking, dragging furniture around, don't really know. Even at 2:30 am there were noises. So far the only thing good about my stay there was the breakfast. Bed was comfortable, but I'm almost positive I will never stay there again.

2

nazaneen

Jun 10, 2024

·

Stayed 3 nights

It was so gross and dirty. The hotel smelled like smoke and pee. The elevator smelled like urine it was horrible.

6

Djinga

Aug 4, 2024

·

Stayed 2 nights

The best part of my stay was the hospitality of the staff. Unfortunately, I was disappointed to see the trash can overflowing when I arrived on a Friday evening, the dank smell in the hall with various trash piles left outside guest room's door, and the insecurity of one door that did not latch locked unless it was pulled and a guest room door that was left wide open from the time that I arrived and remained opened until the next day,

6

Laura

Sep 20, 2025

·

Stayed 1 night

While the rooms and lobby were clean and the breakfast set up worked perfectly for us the hotel allows pets and our room, including the bedding, smelled of dog. The area around the hotel is not nice as it looks over a rundown home.

2

Stacy

Aug 25, 2024

·

Stayed 2 nights

My room smelled bad. Like a wet dog. We stayed on the first floor. Terrible. Never again

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Rooms

Rooms are dated, with frequent maintenance issues like peeling or damaged flooring and faulty locks or fixtures, plus noticeable noise from halls or other guests; sizes range from small to adequate and comfort is mixed.

Related guest reviews

6

Jamie

Jun 15, 2025

·

Stayed 1 night

Our check in was lovely and the staff was very helpful and friendly. The room was clean but the closet smelled a little musty. Overall, the room appeared to need updates. There was a lot of noise throughout the night, and we heard doors opening and shutting and general disruptions from the hall. We were only there for one night though so not sure if this is a common occurrence or just based on guests.

10

Gabriele

Jul 28, 2024

·

Stayed 1 night

The only problem was that the thick window curtains did not close and were pinned up and not on a track - so I couldn’t darken the room for sleep. Also, floor panels were uneven and peeling, in center of floor.

8

Beverly

Apr 28, 2025

·

Stayed 1 night

our room was next to office. very noisy. very small but clean.

6

Kimberly

May 25, 2023

·

Stayed 2 nights

We chose the hotel due to its location near Ft. Indiantown Gap. Two nights was long enough. If you are looking for longer, I would go elsewhere. The beds rate a "1" for comfort of the mattresses and the coverings, and do not forget your amenities because they only had shampoo on hand. Only 1 staff member is available, and you may have to search for that person, if you need assistance. The breakfast was good and had a nice selection.

4

John

Dec 13, 2025

·

Stayed 5 nights

Room was so small we could barely squeeze by each other between the bed and the TV. At check-in I asked if we could get a bigger room and was told no. Room was dirty, Found dried dog poop back in corner by AC. Found gray hairs all over room. Pile of dead bugs in back corner near the dried dog poop. This was room 111, this room must have been an afterthought during design. Bathroom door was so big that you had to fully open door to get in or out of bathroom. Room smelled upon arrival. Spots on floor, carpet filthy, had to wear socks the whole time and they turned black. Only one chair in room. Chair was broken and would throw you out if not careful. Bathroom in disrepair, Shower handle almost to fall off. Tub so slippery I had to go to Walmart and buy a bathmat. Sink in bathroom was a slow drainer. When room was cleaned they did not re-supply the toilet paper, coffee, shampoo, or soap. There were unknown noises coming from the floor above. Constant noise, running, walking, dragging furniture around, don't really know. Even at 2:30 am there were noises. So far the only thing good about my stay there was the breakfast. Bed was comfortable, but I'm almost positive I will never stay there again.

6

Georgine

Oct 29, 2025

·

Stayed 1 night

Room was very cold.

4

Kristina

Jun 9, 2025

·

Stayed 1 night

Hotel is very run down. First room we were given had a toilet that didn't flush. Second room had flooring that was peeled up and unsafe to walk on. Staff was nice.

2

Mark

Jul 24, 2025

·

Stayed 1 night

Swimming pool is in the parking lot. The area around the hotel was less than appealing, the house in front of the hotel was like a car graveyard. They had children’s toys on their roof. Not the hotels fault but didn’t give you the feeling of a good place to stay. Comforter had stuff all over it, remote control was sticky, couldn’t get in our room because the lock was faulty. Second room you could just push the door open even though it was locked. Overall not a good experience.

4

Naura

Jan 23, 2025

·

Stayed 1 night

Staff at check in wasn't capable, the room assigned had a severely damaged floor. They agreeably moved us. Tap for payment did not show the amount clearly. When asked for a receipt, was told the computer was down for updating. The receipt was sent to me via email.

4

John

Jun 2, 2024

·

Stayed 2 nights

No blackout curtain in our room so no way to block out the blinding parkinglot lights

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Service

Staff are frequently praised as friendly and helpful with smooth check-ins, though a few guests reported difficulty finding staff late at night or inconsistent responsiveness.

Related guest reviews

4

Jerome

Jul 26, 2023

·

Stayed 1 night

I traveled from different state and around 8pm I called the hotel and informed I will be reaching around 10:30pm. When I reached and tried to check-in, I was told one of the room service person did not show up in the morning and they have only uncleaned rooms. When the receptionist contacted the manager over the phone, manager asked her to say Sorry and return the money back and ask to go to some other hotel. Later the receptionist saw I am with family and she went and cleaned a room and gave the key around 11:30pm. While we appreciate and thank the receptionist, the manager is irresponsible. He underestimated the availability of the rooms for guest who will be coming on that day and he was not ready to make alternatives, rather than asking the guest to get out at the middle of the night. I noticed lot of Flies in the Breakfast area.

10

Deborah

May 3, 2024

·

Stayed 4 nights

Staff was professional and helpful.

2

Jacqueline

Dec 1, 2024

·

Stayed 1 night

The hotel was extremely noisy. I called downstairs to complain and the noise continued. I couldn't take it anymore I walked downstairs to ask for my room to be changed and there was no one downstairs I waited and waited and realized there was no one downstairs to help me the next morning I went downstairs to complain and they had told me they had left for the night. So this means the person left at 10:00 p.m. and left the hotel unattended from 10:00 p.m. to 7:00 a.m.. very incompetent Hotel I will never stay there again

4

Andrea

Jul 31, 2023

·

Stayed 1 night

There was no smoke detector in the room only wires hanging from the ceiling. We had to go looking for staff to check in.

10

mike

Sep 8, 2025

·

Stayed 1 night

Liked: Benjamin, the afternoon check-in person is very good at what he does. I found him friendly, efficient, knowledgeable about the area, and courteous. Area is convenient, clean and safe. Breakfast person is very good at keeping the area stocked and refreshed. She is friendly and courteous. Room was clean. Overall a very good stay.

10

Cindy

Jun 6, 2025

·

Stayed 1 night

Very easy check in and the woman at the front desk was very helpful and knowledgeable of the area.

10

terri

Aug 1, 2025

·

Stayed 1 night

All of the staff was super friendly and willing to help with any circumstances!!! I love it here.

10

Keith

Oct 4, 2025

·

Stayed 2 nights

Staff was Great. Monica was a Great help.

10

Jocelyn

Dec 12, 2024

·

Stayed 1 night

The gentleman at the check in desk made me feel welcome and comfortable being at this hotel.

10

Jorge

Mar 13, 2025

·

Stayed 1 night

Check-in was a breeze. The host was very friendly and courteous.

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Location

Convenient to I-81 and Fort Indiantown Gap, but several guests disliked the immediate surroundings and noted limited nearby dining options.

Related guest reviews

10

Lars

Nov 18, 2023

·

Stayed 1 night

Convenient, safe and quiet

8

Peter T

Feb 12, 2025

·

Stayed 1 night

Good hotel, comfortable, clean, good breakfast, very convenient

6

Kimberly

May 25, 2023

·

Stayed 2 nights

We chose the hotel due to its location near Ft. Indiantown Gap. Two nights was long enough. If you are looking for longer, I would go elsewhere. The beds rate a "1" for comfort of the mattresses and the coverings, and do not forget your amenities because they only had shampoo on hand. Only 1 staff member is available, and you may have to search for that person, if you need assistance. The breakfast was good and had a nice selection.

6

kathleen

Jun 25, 2023

·

Stayed 1 night

Staff was nice. Room was clean. Breakfast was adequate. Pool was dirty. Not super close to a lot of places to eat.

10

Quanta

Sep 9, 2024

·

Stayed 1 night

Easy highway access, great rates,

8

Volodymyr

Dec 17, 2023

·

Stayed 1 night

Stayed 1 night, easy to find location, away from noisy highway, nice rooms, pizza place nearby, regular breakfast.

10

DeokYang

Aug 26, 2023

·

Stayed 1 night

Perfect place to stay near lebanon.

2

Mark

Jul 24, 2025

·

Stayed 1 night

Swimming pool is in the parking lot. The area around the hotel was less than appealing, the house in front of the hotel was like a car graveyard. They had children’s toys on their roof. Not the hotels fault but didn’t give you the feeling of a good place to stay. Comforter had stuff all over it, remote control was sticky, couldn’t get in our room because the lock was faulty. Second room you could just push the door open even though it was locked. Overall not a good experience.

8

Brian

Jun 24, 2024

·

Stayed 1 night

just off the highway and easy to get too and new.

6

Laura

Sep 20, 2025

·

Stayed 1 night

While the rooms and lobby were clean and the breakfast set up worked perfectly for us the hotel allows pets and our room, including the bedding, smelled of dog. The area around the hotel is not nice as it looks over a rundown home.

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Dining

Breakfast is widely praised for good variety and options, though several guests noted cold items, limited seating, early end times, or inconsistent replenishment.

Related guest reviews

8

David

Oct 19, 2024

·

Stayed 2 nights

The breakfast served was good and filling. Staff in the breakfast area was top notch.

6

Susan

May 3, 2025

·

Stayed 1 night

Property needs renovation inside and out. Shower clogged up and carpet is not clean. Best thing going is the hot breakfast with many options.

8

dawn

Apr 16, 2025

·

Stayed 7 nights

The breakfast was not very good. The same stuff every day. Had to look someone up to make coffee. Leftovers from the day before. Just wasn't managed very well. We were to have our sheets changed midway through our stay. We stayed a week, but this never happened.

8

Ellen

Oct 18, 2023

·

Stayed 1 night

It was affordable, easy access and good breakfast

8

Christine

May 11, 2025

·

Stayed 3 nights

Very clean, quiet, with a great breakfast

10

Patrick

Aug 7, 2023

·

Stayed 3 nights

First, the hotel sits in a backyard of a house which is interesting. Second, the pool was out of service for an undetermined amount of time, but was not noted on the web site. Third, the breakfast was great, but the room needs MORE seating. All 3 mornings we were there it was a struggle to get a table and chairs, even though the room could have held another 1 to 3 tables and could use more than 2 chairs per table. Then the staff member running the breakfast was more determined to go back to the front office and "twiddle her thumbs" than to maintain the breakfast - we went several times to ask her for more waffle batter, hot water, coffee, etc, and she seemed put out to have to come back over to refill those and other items for other guests.

6

Walter

Dec 14, 2024

·

Stayed 1 night

Room was fairly clean but the flooring was in very poor condition. Tiles were cracked, separated, and lifting up. One bed had a dip in the center. The hot breakfast was not even warm at all. Waffle station, coffee etc were fine but not the eegs and sausage. Staff at check in and check out were very pleasant. Plenty of parking and outdoor appearance was good as well as the lobby and breakfast room.

10

dawn

May 21, 2025

·

Stayed 8 nights

Something different every morning for breakfast and was good.

10

Paul

Sep 20, 2024

·

Stayed 2 nights

Breakfast was excellant. Just ended a bit early.

10

Jennifer

Jan 13, 2025

·

Stayed 1 night

Staff was friendly, and the breakfast was out of this world.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$63
February	$64
March	$67
April	$79
May	$87
June	$102
July	$97
August	$78
September	$76
October	$75
November	$70
December	$65

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $96	3 $96
4 $78	5 $78	6 $78	7 $76	8 $76	9 $92	10 $92
11 $76	12 $76	13 $76	14 $76	15 $76	16 $92	17 $92
18 $76	19 $76	20 $76	21 $76	22 $76	23 $92	24 $92
25 $76	26 $76	27 $76	28 $76	29 $76	30 $92	31 $92

Jonestown Inn

Prices for Jonestown Inn

Monthly average prices

About this property

Location

Room options

Quadruple Room with Two Queen Beds

King Room Disability Access

Guest reviews of Jonestown Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Jonestown Inn

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $100	18 $111	19 $96
20 $78	21 $78	22 $78	23 $78	24 $78	25 $96	26 $95
27 $77	28 $78	29 $78	30 $78