Name: Holiday Inn Express & Suites Charleston DWTN - Medical CTR by IHG
Address: 250 Spring Street, Westside, Charleston, South Carolina, USA, Charleston, Charleston County, US
Price range: 121 $–368 $ per night
Rating: 7.63

Was Gäste sagen

Im Holiday Inn Express & Suites Charleston DWTN -Westedge by IHG loben Gäste durchweg das freundliche Personal und das zufriedenstellende kostenlose Frühstück, weisen jedoch auf anhaltende Nachteile wie begrenzte gebührenpflichtige Parkmöglichkeiten, veraltete Badezimmer mit Wartungsproblemen und gelegentliche Verzögerungen beim Check-in hin.

Sauberkeit und Instandhaltung sind uneinheitlich. In mehreren Bewertungen wird von schimmligen oder abgenutzten Badezimmern, muffigen Gerüchen und gelegentlichen Versäumnissen der Reinigungskraft berichtet, obwohl einige Gäste die Zimmer sauber und die Betten bequem fanden. Die Lage ist günstig für MUSC und kurze Fahrten in die Innenstadt, aber das unmittelbare Umfeld und das Parken in der externen Garage empfinden einige Gäste als unpraktisch oder weniger sicher. Insgesamt ist dies eine praktische Basis in der Nähe der Innenstadt, wenn Sie veraltete Zimmer und begrenzte Parkmöglichkeiten akzeptieren können.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Parkmöglichkeiten vor Ort sind sehr begrenzt und oft gebührenpflichtig, mit einem Überlauf zu einer nahegelegenen Garage, die einige als unpraktisch oder weniger sicher empfinden. Zu den Einrichtungen gehören ein Außenpool und ein kleiner Fitness- und Waschraum, wobei gelegentlich Probleme mit dem Zugang zum Pool und ein defekter Aufzug gemeldet wurden.

Reinigung

Die Sauberkeit ist uneinheitlich: Mehrere Gäste berichten von schimmligen oder abgenutzten Badezimmern, muffigen oder feuchten Gerüchen, fleckigen Teppichen und gelegentlichem Ungeziefer, während andere die Zimmer im Allgemeinen sauber fanden.

Zimmer

Die Zimmer sind für kurze Aufenthalte ausreichend komfortabel, aber viele erwähnen veraltete Badezimmer und Wartungsprobleme (undichte oder schwer zu bedienende Duschen, geringer Wasserdruck), laute oder ständig laufende Klimaanlagen, dünne Wände sowie eine schlechte TV- oder WLAN-Verbindung. Die Zimmergröße variiert von geräumig bis klein.

Dienstleistung

Der Service wird häufig als freundlich und zuvorkommend gelobt, insbesondere durch das Personal an der Rezeption und beim Frühstück, aber Gäste berichten auch von langen oder verzögerten Check-ins, gelegentlicher Unhöflichkeit, Fehlern bei der Zimmerzuweisung sowie Streitigkeiten über Rechnungen oder Parkgebühren.

Ähnliche Gästebewertungen

10

Lisa

23. Aug. 2025

·

Aufenthalt am 1 Nacht

The staff genuinely cared that we had a good stay. The manager of housekeeping was amazing in getting a problem resolved. The manager in charge of breakfast was greeting guests and directing them the breakfast. Even the woman bringing out food for the buffet greeted the guests.

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10

Robert

20. Mai 2025

·

Aufenthalt am 3 Nächte

Check in was quick and very professional. Staff was very helpful.

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2

Morgan

15. Juni 2025

·

Aufenthalt am 2 Nächte

Check in was horrible. I was given a smoking room with a non-smoking room reservation. I was checking in at almost 2am due to flight delays so this was already inconvenient. The front desk man working was not apologetic, not looking up from his computer or phone, and not helpful. The next room they gave me had A FAMILY IN IT!!! I woke them up at 2am and scared the mom so badly when I had keys to their room!!! It was unacceptable and when I came down for help he didn’t say sorry and said “well, those are your only options.” I said those ARENT options, there’s a smoking room and the second one wasn’t even empty!!!! So he said there’s nothing else he can do and since it’s still 2am at this point, I asked him to not cancel my smoking room until I could find something else because who knows if you can find a room at 2am in Charleston. So I called a Marriott across the street to get a room, and then when I asked him to cancel my reservation because I got a room he said he already had, never made eye contact, and never once apologized. He was awful, it was awful, and I literally made sure my friend canceled her reservation because it was her wedding weekend and I was not going to allow her to stay there for that!!! Unbelievable.

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10

Herbert

1. Sept. 2025

·

Aufenthalt am 1 Nacht

The gentleman named King who checked me in was the most helpful hotel employee I've met in a long time.

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6

Dacao

16. Apr. 2025

·

Aufenthalt am 3 Nächte

The hotel cheated. When I booked the hotel, I paid three day parking. When checking in, I told the receptionist about it and received parking permit. But when I checked out, they charged me three days of parking again. I pointed out the issue to the receptionist, the receptionist wait he would make the correction and printed out the final invoice which showing the wrong charge was voided. When I asked when I would receive the refund, I was told one day later. Now, many days have passed, I still have not received anything. Since I didn’t authorize the charge, I filed disburse with the credit card. This a cheating business behavior. Here, I highly suggest any customer who plan to stay at the hotel, carefully review your bill to make sure you are not charged twice when you check out.

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8

Bernadette

30. Sept. 2024

·

Aufenthalt am 1 Nacht

Everything was great, except for checkin. We waited two hours PAST check-in time, and front desk staff wasn’t permitted to give us any information. When I finally told them my husband is a cancer patient and needed to lie down, they told me that the class of room I had reserved was not clean yet, but that we could have a different type of room. If they’d offered that earlier, we wouldn’t have spent 2.5 hours sitting on hard chairs in the lobby. I don’t blame the front desk staff or the clearly overworked housekeeping staff. This is a management failure; train/empower your staff to handle such situations. Telling them to say nothing is guaranteed to create friction.

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10

Anna

10. Apr. 2024

·

Aufenthalt am 1 Nacht

I really appreciate being allowed to check in early. In addition to that, I received an unexpected upgrade! The man who checked me in was personable and very nice. It was truly a great check-in experience. You can't beat good service.

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4

Julie

26. Mai 2025

·

Aufenthalt am 3 Nächte

The front desk staff were terrible. They weren't very pleasant to us at all. We called the night before and asked if we could get early check in. We talked to someone at the reservations desk who talked to someone the front desk. He said they could accommodate the early check in. When we arrived at the hotel the next day for our check in. The 2 people at the front desk said no they couldn't check us in and no early check in available We told them about talking to reservations. The one rude woman said well I'm a manager and would never say that. The tone in her voice was unacceptable. She never even apologized. We asked if we could leave our bags and she did let us. We came back later at 5ish to check in and at least this time the woman at the desk was a little bit more nicer to us. When we checked out on our last day. The man at the front desk gave us our receipt. As I was waiting for our Uber driver, I noticed we were charged 3 days for parking. We did not have a car at all. i ran back in and explained this to him. He took it off our bill but never apologized to us for that either. The breakfast staff and the concierge was the nicest people there. We really appreciated everything they did for us.

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6

Karen

19. Mai 2025

·

Aufenthalt am 1 Nacht

Property was fine. The hotel bill me for the stay I purchased through Expedia and weeks later, despite being told a manager would call me or that they would correct the problem, it was not corrected and I was not refunded. I had to do a dispute through my credit card.

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4

anne

14. Juni 2024

·

Aufenthalt am 2 Nächte

This property has the opportunity to be great but it fails currently. We waited to check in for 50 minutes, as only one person was working. There were only 3 people in front of us but it was excruciatingly slow. We got our room keys and went to the room and the AC was completely broken (in June in Charleston SC). We had to get back in the line to get a new room...another 30 mins. We had been coming from my mother's funeral visitation and wanted to check in before meeting the rest of the family for dinner. We missed the dinner. The parking was extremely limited and the area around the property was in disrepair (think abandoned buildings) on one side and an extremely congested Publix grocery store on the other. Chaos, and it felt unsafe. We spent the first night of our stay and departed in the morning. When we returned just after my mother's funeral, the key cards did not work. I got back in an extremely long line to get this rectified...the person in front of me had been in line for almost 2 hours and the person at the front of the line had been in line 4 hours!! There were 2 people working at this point..very nice...but this was completely unacceptable. I don't know what is wrong with the front desk system but it is broken. I was very happy to check out and leave. I travel frequently and this was the worst check-in customer service I have ever experienced.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstig gelegen für MUSC, The Citadel und kurze Fahrten in die Innenstadt; ein Publix und einige Fast-Food-Optionen sind in der Nähe. Einige Gäste empfanden das unmittelbare Umfeld als heruntergekommen oder unsicher, und Bauarbeiten können die Anfahrt erschweren.

Gastronomie

Das Frühstück wird im Allgemeinen gut bewertet, mit guter Auswahl und aufmerksamem Personal, obwohl in einigen Bewertungen Engpässe oder durchschnittliche Qualität an belebten Tagen erwähnt wurden.

Monat	Durchschnittspreis
Januar	95 $
Februar	130 $
März	181 $
April	218 $
Mai	196 $
Juni	155 $
Juli	135 $
August	116 $
September	155 $
Oktober	172 $
November	146 $
Dezember	108 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $126	15 $132	16 $157	17 $153	18 $203	19 $185
20 $125	21 $121	22 $136	23 $137	24 $170	25 $215	26 $246
27 $124	28 $141	29 $140	30 $156

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $176	2 $255	3 $255
4 $141	5 $140	6 $152	7 $156	8 $203	9 $368	10 $368
11 $136	12 $146	13 $140	14 $169	15 $195	16 $308	17 $283
18 $135	19 $134	20 $155	21 $151	22 $223	23 $295	24 $327
25 $126	26 $134	27 $136	28 $148	29 $144	30 $199	31 $147

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Suite, 1 Schlafzimmer (Top Floor)

Standardzimmer, 2 Doppelbetten, barrierearme Badewanne (Communications)

Standardzimmer, 1 King-Bett, rollstuhlgeeignete Dusche (Communications Accessible)

Standardzimmer, 1 King-Bett, barrierearme Badewanne (Communications, Top Floor)

Standardzimmer, 1 King-Bett, barrierefrei (Communications)

Suite, 1 King-Bett und Schlafsofa

Standardzimmer, 1 King-Bett

Standardzimmer, 1 King-Bett (Low Floor)

Suite, 1 King-Bett, barrierearme Badewanne (Communications)

Standardzimmer

Standardzimmer, 2 Queen-Betten

Gästebewertungen

Gut

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

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Optionale Extras

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