WoodSpring Suites Fort Worth Fossil Creek

After a long, exhausting day and a missed flight, all I wanted was a clean, safe place to rest. Instead, I walked into a hotel that looked nothing like the pictures advertised online and felt so uncomfortable that I left immediately. Upon arrival, the atmosphere felt confining and unsettling, almost like being locked in jail. As I walked toward the elevator, the smell of marijuana was strong. Upstairs, I heard loud noise and what sounded like partying, with the same marijuana smell in the hallway. When I opened my room door, the odor was overwhelming. It smelled like wet, dirty towels mixed with rotten meat. It was nauseating. The room looked old, neglected, and moldy, and the bed appeared cheap and uncomfortable. The inviting online pictures did not reflect what I saw. I was exhausted and desperately needed rest, but I felt scared and unsafe staying there. I immediately ordered an Uber and went to another hotel where I could finally relax. I cannot speak to other guests’ experiences, but the glowing reviews did not match mine. The difference between the advertised pictures and the actual conditions was shocking. Based on my experience, I would strongly caution families with children and anyone traveling alone against booking this hotel. A clean room, accurate photos, and a comfortable environment are basic expectations. I did not stay the night, and I would never return.

The hotel is older but appears they’re doing updates. The front desk staff were very nice. The common spaces (entry, elevator and hallways) has a funky smell, stained carpets and lots of people coming and going. Like, more than a normal hotel. But they were friendly and respectful. The room was spacious, clean and smelled pleasant. The a/c blew cold, the bathroom was clean and the water was hot. I felt safe traveling solo with my toddler. I would stay again!

At check in, I was asked, “do you need a working TV”? Very musty / mildew smell when I entered the room. Very run down and dated rooms. Paneling on bathroom door was peeling off. Clear packing tape was used to try to keep paneling on door. No shampoo. I asked for shampoo, but front desk couldn’t access housekeeping storage area. Terrible bed sheets and uncomfortable mattress. Woke up in middle of night to use the bathroom and saw 2 roaches in the bathroom. At least the room had hot water and functioning AC.

Property could use a little updating in the future but for the price it’s a phenomenal stay. Big rooms and comfy beds.

Front office personnel were friendly and professional. I’d stay here again.