Name: Quality Inn Albany
Address: 806 North Westover Boulevard, Georgia, United States of America, Dougherty County, US
Price range: $81–$199 per night
Rating: 7.2

What guests think

Reviews of Quality Inn Albany describe a budget stay with mixed experiences: friendly staff and a convenient location near the mall, but recurring complaints about cleanliness problems, maintenance issues, and closed or missing facilities like the pool and hot tub.

Rooms are dated with variable comfort, occasional noise, and intermittent Wi-Fi or equipment problems. Breakfast is frequently described as limited or poorly stocked, though a few guests were satisfied. Budget-minded travelers can expect basic accommodations in a convenient area with unpredictable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the outdoor pool was closed and there is no hot tub despite some listings. Several guests found parking convenient; no other facilities are consistently mentioned.

Related guest reviews

8

Angelica

Mar 22, 2025

·

Stayed 2 nights

The hotel was decent. I would have liked more for breakfast but is was ok. The pool was closed and there was no hot tub.

6

Charles

Oct 8, 2024

·

Stayed 1 night

Didn't like TV system. Toilet lid broken. WiFi didn;t work. Otherwise, room real clean, parking very convenient..

4

Ronald Keith

Nov 5, 2024

·

Stayed 6 nights

I've stayed here several times, and this last time was it. No pool, no hot tub! There is a pool, never opened. Staff wasn't any help. Advertisement said hot tub, not one. Breakfast was the same every day. Found mold on a piece of bread. Not much to say about here, won't be back.

2

Francis

Nov 16, 2024

·

Stayed 1 night

Listed as having ahot tub on your site, no hot tub!!!! After a long day of motorcycle riding, we booked this room because of hot tub!!!!! Very disappointed 😞

8

Donna

Sep 28, 2025

·

Stayed 1 night

There were several different stores within driving distance and lots of restaurants near by to choose from. We were put by the pool area, making it very well lit and safe to get in and out of our vehicle.

10

Ronald

Mar 13, 2023

·

Stayed 2 nights

I've stayed here twice now and staff has always been courteous and very helpful. Enjoy the breakfast, easy parking, shopping and dining within walking distance. Housekeeping was great! Just wish the pool had been open!

4

David

Apr 25, 2024

·

Stayed 1 night

The listing on expedia indicated a pool and a hot tub. The outdoor pool was closed for the winter and a hot tub was not to be found. The AC unit in the room had recently been worked on as evidenced by the loose control wires hanging from underneath. The continental breakfast was lacking, with only yogurt and a waffle maker available. There were no muffins or pastries and I don't recall seeing any cereal.

8

Dale

Jul 3, 2023

·

Stayed 2 nights

Our staff was great and our room was nice and clean, but the pool was closed which was quite upsetting because we were not informed at check in and this was a vacation trip with planned swimming.

10

Amy

Mar 8, 2024

·

Stayed 1 night

Friendly staff, easy check in. Parking available right in front of our room. Comfortable bed and pillows. . Clean.

8

Michelle

Oct 11, 2024

·

Stayed 1 night

Pool was closed on a 90 degree day?!!!! This is the main reason I booked here! Very disappointed

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Cleanliness

Feedback is highly inconsistent: many guests mention roaches, mold, damp or sticky floors, odors, and stained linens, while others found rooms clean. Housekeeping thoroughness and upkeep vary widely.

Related guest reviews

2

Amber

Sep 11, 2025

·

Stayed 2 nights

The staff was polite both day and night, The cleaning though?? You can tell the person who cleans has never been taught. The bathroom toilet has a ring, corners are not cleaned, floor in shower wasn't cleaned just sprayed, mildew, poop bugs flying around after shower water hits drain. The rooms need a makeover both cleaning and repair. A frog, snake or something could crawl through door. If it had not been for an emergency I'd left.

10

Delores

Dec 15, 2025

·

Stayed 3 nights

Room was very clean it was comfortable bed was very very comfortable I enjoyed the breakfast that they did serve

2

Lakesha

Mar 26, 2023

·

Stayed 2 nights

Room was not cleaned roaches in room

6

George

Aug 3, 2025

·

Stayed 2 nights

The refrigerator temperature was inadequate, no freezer compartment. Had mold in shower. Need better pillows

2

Marissa

Jun 9, 2024

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Stayed 1 night

Room was very dirty. Stains running down the walls, bugs, and mold in the bathroom.

8

Leontarius

Aug 31, 2025

·

Stayed 2 nights

Liked the area but didn’t like the roaches in the room or the hair all in the shower that wasn’t properly cleaned.

4

Kimberly

May 31, 2024

·

Stayed 2 nights

I liked the close proximity to shopping and eating locations. The things that I didn't like is that there were stains on the beddings, looked like food and some sort of residue on the floor, it seemed sticky. In addition to this there was black mold in the shower. I didn't ask for a different room or change hotels because I was tired from traveling and only there for the weekend.

2

Torrice

Oct 20, 2024

·

Stayed 2 nights

DON’T STAY HERE! Nasty, mildewed mess. Came for ASU homecoming weekend. Only stayed here because everywhere else was full. It was disgusting. Black mold in the shower. Brown stains that looked like poop on the window curtains, just awful. And the overall smell will make you gag. Then they had the nerve to make the room key unusable an hour and half BEFORE check out time. We were leaving anyway at 10:00, check out is at 11:00. But the key stopped working around 9:30, had to have housekeeping let us back on the room to make sure we had everything out. Ridiculous! Save yourself, don’t stay. Ugggh. Gross, just gross. If I could give negative score numbers, it would be -10.

6

Carla

Oct 1, 2025

·

Stayed 1 night

Floor was slick and sticky. There was mold behind the toliet. There was a big wet stain on the bed spread.

6

Marlene

Aug 9, 2025

·

Stayed 1 night

They need to do a deep clean of the room. Door handles were dirty and sticky shower floor was far from clean. Bed was good though.

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Rooms

Rooms feel dated with maintenance issues (broken or rusty fixtures, weak shower pressure, faulty TVs or microwaves) and mixed bed comfort. Noise from adjoining rooms or outside and spotty Wi-Fi are noted by some.

Related guest reviews

6

Charles

Oct 8, 2024

·

Stayed 1 night

Didn't like TV system. Toilet lid broken. WiFi didn;t work. Otherwise, room real clean, parking very convenient..

4

Sheila

Oct 15, 2024

·

Stayed 2 nights

The bathroom door was falling apart. And all the metal lamps were rusted.

8

Erica

Apr 11, 2025

·

Stayed 1 night

I gave a four star only because the breakfast was not sufficient. The microwave did not work. No water only orange juice.

6

Sue C

Jan 2, 2024

·

Stayed 4 nights

We were given a eoon with an adjoining room hollow door. On the first night, the neighbors had the TV on all night, quite loudly. They were to be leaving so I didn't ask that we be moved. Unfortunately, they either returned, or another party moved in, so that on our last (4th) night the TV was again on all night, even more loudly. I will stay at this hotel again when needed, but I will be sure to ask for a room without an adjoining door!

6

Joycelyn

Jul 28, 2024

·

Stayed 1 night

Well it wasn't that's get there was a sik in our mattress and the TV didn't work. I think we should get a discount for that.

10

Ashley

Aug 13, 2025

·

Stayed 2 nights

Everything was good and the only thing that was wrong with my room was the water from the shower was leaking on the floor and my closet door didn’t shut but other then that it was okay

2

Danny

Oct 21, 2024

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Stayed 2 nights

The room was outdated and had rusty lamps and stained walls. We kill two spiders inside the room. The TV remote control was held together by black electrical tape. The room was overpriced for the condition of the room. Breakfast was poor. White paper towels were used as napkins in the breakfast area. This will be my last stay at this hotel and any other Quality Inn.

4

Mark

Nov 10, 2025

·

Stayed 2 nights

Very uncomfortable bed

8

Daquaneshia

Apr 1, 2025

·

Stayed 2 nights

I like that it was safe and quiet. What I didn’t like that the hotel didn’t have a bathtub

4

arvin

Jan 17, 2024

·

Stayed 1 night

Room was poorly insultedfrom next room. Tacky.

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly, accommodating, and helpful, with several shout-outs to individual employees. However, a number of guests reported unprofessional responses or limited assistance when problems arose.

Related guest reviews

10

Maria de los Angeles

Mar 23, 2025

·

Stayed 1 night

Very attentive staff

4

Mumtahinah

May 15, 2025

·

Stayed 5 nights

Terrible!! 2/5 stars. My fiancé’s luggage bags were stolen on the property. We went to the front desk and asked them to check the cameras. We were informed that they were no cameras by the stairs or our hotel room. Which is crazy. No one saw anything management was of no help they told us to calm down. No help.The only reason we found his luggage is because we were knocking on every hotel door. My fiancé was suspicious of the neighbors in the room next to us. We knocked twice no one answered third time they answered and said they had the bags. They were crack heads. Our hotel room had a smell to it. By the microwave and refrigerator it smelled awful. The only reason why we stayed is because it was only for 4 nights. In the middle of the night I saw roaches in the bathroom. I made sure to wash my clothes before putting everything in my car and shake/check my belongings. Only reason for 2 stars is because I like how there was no deposit needed and the hotel was in a convenient area.

2

Tonya

Sep 30, 2024

·

Stayed 2 nights

This hotel is not what it use to be. The first night was awful and I had my 5yr old who was under the weather. We were in town for a family gathering. The people in the room next to us had a party, stayed up all night and they were very extremely noisy . I made the property manager Patrick Patel aware. He is a condescending prick! Instead of offering accommodations, he engage in antagonistic behavior with his patron. He assured me if I stayed my 2nd night he would make sure my room was clean . The maid did not change the sheets, they had stains on them and hair was in the bed. I felt like something was biting me. I ended up sleeping in a chair me and my baby . The property manager tells me. I could have checked out! There were no available rooms left in the city. I will not ever Grace that hotel again with my presence and I will tell anyone contemplating staying there , NoT!!

8

Christopher

Feb 22, 2025

·

Stayed 2 nights

Mr. Patel is a dynamic manager and his willingness makes this hotel 4 star.The property is a bit dated but the service is top notch.

10

Dovy

Mar 19, 2025

·

Stayed 1 night

It appears well maintained and very clean. The young woman that checked me in was very friendly and patient

2

Marlayne

Oct 16, 2024

·

Stayed 1 night

Filthy conditions. The night front desk clerk stated “ain’t no getting ya money back!” Totally unprofessional. Rundown establishment. Only positive about our stay was the polite gentleman at checkout w/ his cool Jeep!

4

Melissa

Aug 29, 2023

·

Stayed 1 night

I’ve stayed at this property many times because I have to be in town for business. I attempted to check in about 50 minutes early and felt I was lied to. I was told that housekeeping was still on the floors cleaning when prior to my trying to check in, I saw two housekeepers leaving. I won’t stay at this property again.

10

Devan

Mar 16, 2025

·

Stayed 5 nights

Clean, comfortable, great price and wonderful customer service. I stayed a week while in Albany for the Christian Worldview Film Festival. Will stay there again.

10

Sidney

Mar 22, 2024

·

Stayed 2 nights

My wife lost her cell & the desk manager went to our room, found it and returned it to us. Extra service & very friendly.

10

Alicia

Feb 23, 2025

·

Stayed 2 nights

Staff is extremely friendly! Rooms were clean and spacious.

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Location

Convenient spot by the mall with restaurants and shopping nearby; several guests felt the area was safe. A few noted soliciting or security concerns and occasional traffic or property noise.

Related guest reviews

10

Levis

Jun 9, 2024

·

Stayed 1 night

It is right next to the mall and several restaurants. Very convenient.

10

Trevonda

May 13, 2024

·

Stayed 1 night

It was clean and in a great location but a little noisy I would stay again everyone was nice

8

Benjamin

Nov 26, 2024

·

Stayed 7 nights

I stayed here a week and had no problems. They cleaned the room daily, which does not happen in every hotel, so extra points for that! Right by the mall and other stores and lots of food so it’s worth it.

8

Wendy

Feb 1, 2025

·

Stayed 1 night

I've stayed here before and liked that the neighborhood appeared safe.

10

Annie

Sep 7, 2025

·

Stayed 2 nights

It was ins great location near the mall

8

Katharine

Mar 10, 2024

·

Stayed 1 night

Staff was friendly and welcoming. Great location.

10

Allyson

Nov 24, 2024

·

Stayed 2 nights

My family and I like to stay here even though we’re local. This is one of the properties that we stay in the most during severe weather. The location is convenient and their shopping and food in the area along with it being in walking distance of shopping in the mall. It’s not in one building like some other properties, meaning that if there is severe weather, you cannot go to the lobby and get breakfast without going outside. There is a refrigerator and microwave in the room so for the price we are always satisfied.

4

Anthony

Oct 17, 2024

·

Stayed 3 nights

So I liked the location. It was close to restaurants and shopping that was walking distance. I did not care for some of the people in the parking lot that was soliciting. I did not care for the TV that was in my room that would turn off on its own every 10 to 30 mins. I did see bugs. The caulk in the showers also had mildew

10

Grace

Dec 16, 2024

·

Stayed 2 nights

Clean hotel in a safe location. Close to restaurants and shopping.

10

Tyra

Nov 22, 2024

·

Stayed 4 nights

Nice place with nice staff. The rooms are decent size, and not difficult to get things you need from staff. Not too noisy and in a convenient area. A little pricey for me, but fine place to stay.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality and variety are often limited, with items not replenished and few hot options; coffee drew complaints. Some guests still enjoyed it.

Related guest reviews

6

David

Mar 15, 2024

·

Stayed 1 night

The hotel was clean and quiet. The staff was professional and courteous. Two things to bear in mind: First, the website at Expedia says there is a hot tub; there was not one, or at least not one available. (The pool is also not open yet, though the weather was warm.) Second, and more importantly, the breakfast was awful. The coffee was simply nasty, and the food options were very limited. Some bagels and cream cheese would have been a major improvement.

4

Sharon

Jul 16, 2025

·

Stayed 3 nights

The property was dated, Looked like a lot of people actually live there and hang out on the stairs a lot and leave trash everywhere,the breakfast buffet was the worst ever with very few options and no hot choices, the prepackaged boiled eggs were frozen hard. I stayed there three days and never had housekeeping come in, they do not provide soap or shampoo and the toilet got stopped up twice. Will not be back!

8

Erica

Apr 11, 2025

·

Stayed 1 night

I gave a four star only because the breakfast was not sufficient. The microwave did not work. No water only orange juice.

8

Edward

Mar 27, 2025

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Stayed 1 night

Great stay but awful breakfast for the price and it being Quality Inn

4

David

Apr 25, 2024

·

Stayed 1 night

The listing on expedia indicated a pool and a hot tub. The outdoor pool was closed for the winter and a hot tub was not to be found. The AC unit in the room had recently been worked on as evidenced by the loose control wires hanging from underneath. The continental breakfast was lacking, with only yogurt and a waffle maker available. There were no muffins or pastries and I don't recall seeing any cereal.

8

genevieve

Apr 15, 2025

·

Stayed 1 night

The room was clean, bed comfortable, nice large shower! However, when we came in for breakfast at 8:30 am, although the end of service was scheduled for 9:am. Not much food was left, no waffle making mix, nor apples or oranges only one slice of bread left and no staff to replenish missing food items. We noticed that a large group of workers were staying at the hotel and might have helped themselves for take out?! Next day of our stay I realized that I had forgotten my 2 jackets in our room closet and called the front desk and was told that they were not found! I know for a fact that I did leave them there. and didn't receive a call back as promised!

4

Bradley P.

Jul 11, 2024

·

Stayed 1 night

This hotel is very old and outdated. Multiple electrical outlets did not work. The front door was nearly impossible to open and close. The room was dirty with visible dirt and dust everywhere you looked. The TV did not work when we first checked in. When it finally started working it faded in and out all of the time while watching. The breakfast was very basic and the juice machine was out of order. The price was cheap at $110 total but I’d rather pay more for an updated hotel.

6

Danielle

Mar 6, 2023

·

Stayed 2 nights

This was a mediocre hotel. Old school outward facing doors, water pressure in the shower was non-existent, and the breakfast was cereal, waffles, or microwave sandwiches. Wasn't a bad place, just very low end of the middle of the road spectrum. Staff was excellent however.

10

Jewell

Jan 29, 2024

·

Stayed 1 night

awesome beakfast was great too

10

Chloe

Mar 23, 2025

·

Stayed 1 night

Our stay at the quality inn was excellent! Staff was very helpful. Breakfast was good and had decent options. Bed and bathroom were clean but housekeeping could be more thorough, our microwave was dirty. Will definitely be returning, overall it was a very good value!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$72
February	$71
March	$75
April	$76
May	$71
June	$73
July	$74
August	$73
September	$73
October	$78
November	$71
December	$70

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $110	22 $88	23 $88	24 $88	25 $83	26 $83
27 $81	28 $85	29 $85	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $103	3 $103
4 $81	5 $90	6 $90	7 $90	8 $93	9 $199	10
11 $81	12 $89	13 $90	14 $89	15 $89	16 $86	17 $93
18 $81	19 $90	20 $89	21 $89	22 $93	23 $84	24 $84
25 $81	26 $89	27 $89	28 $89	29 $99	30 $84	31 $84

Quality Inn Albany

Prices for Quality Inn Albany

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Room, 1 King Bed, Smoking

Room, 1 King Bed, Hearing Accessible (Mobility)

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed with Sofa Bed (2 Person Sofa Bed, Shower Only)

Guest reviews of Quality Inn Albany

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Quality Inn Albany

Prices for upcoming dates