Name: Parkway Hotel & Spa
Address: Cwmbran Drive, Llantarnam, Gwent, GB
Price range: 123 $US–167 $US per night
Rating: 8.55

Ce qu'en disent des voyageurs

L'hôtel Parkway & Spa reçoit fréquemment des éloges pour son personnel aimable et attentionné, ses chambres confortables et ses installations de loisirs populaires telles que la piscine, le sauna, le hammam et le jacuzzi, tandis que les critiques récurrentes soulignent des zones vieillottes et des chambres très chaudes sans refroidissement efficace.

La propreté est généralement bonne, bien que certains clients aient signalé des salles de bains poussiéreuses ou sales, du linge usé et des zones de bar ou de restaurant en désordre. Le spa et la piscine sont un point fort, mais ils peuvent être bondés de visiteurs locaux, et des problèmes occasionnels surviennent, tels qu'un jacuzzi hors service, de l'eau froide, de petites serviettes ou des sols glissants. Dans l'ensemble, attendez-vous à un service amical et à de solides équipements de loisirs, ainsi qu'à des espaces vieillissants et fréquentés et à des problèmes de contrôle de la température.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations de spa et de piscine sont un point fort et sont largement saluées pour leur détente et leur entretien, avec mention du sauna, du hammam et du jacuzzi. Les inconvénients incluent la foule (y compris les utilisateurs locaux), des problèmes occasionnels tels qu'un jacuzzi hors service ou de l'eau froide, une salle de sport basique et vieillotte, de petites serviettes et des sols glissants.

Avis de voyageur à ce sujet

6

Peter

26 oct. 2025

·

A séjourné 1 nuit

Rooms were clean and staff as helpful as they can be hotel is dated and as there isn’t much competition locally the have the monopoly Also the Hotel is used by locals for the pool etc , and for the coffee shop

10

Kathryn

3 sept. 2025

·

A séjourné 1 nuit

Lovely hotel, nuce to be able to use Pool and spa. Staff very friendly and beds exceptionally comfortable

10

Kathy

14 août 2025

·

A séjourné 2 nuits

We could not fault our short but immensely enjoyable stay! The Parkway ticked all our boxes - from the excellent and discreet level of service in all areas to the dining menu and options. The spa was particularly good as we've often found that such amenities offered in a hotel package are lacking or incur addiotonal costs: not so here - decent pool, steam and sauna plus a welll stocked gym

6

Thomas

9 juil. 2025

·

A séjourné 1 nuit

Hotel restaurant closes Monday to Wednesday inclusive. No air conditioning. Features a “gym” which is actually a small outdated exercise room. Lounge bar menu restricted and quality on the night questionable.

8

sukriye

9 mars 2025

·

A séjourné 1 nuit

We were generally pleased with our accommodation. It is surprising that the sauna and steam room are one and small compared to their capacity. The staff are very friendly and do their jobs well. The cafe by the indoor pool was not very active. It was noteworthy that they only gave water as a complimentary treat. The towel sizes were quite small. Still, it is an ideal place to relax.Thanks.

10

Lee

6 nov. 2025

·

A séjourné 3 nuits

The food was great quality. The spa was just what we ordered

10

John

4 sept. 2025

·

A séjourné 2 nuits

Excellent boutique hotel with very good spa facilities. Looking forward to further stays in the future

10

A

30 juil. 2025

·

A séjourné 1 nuit

We had a wonderful stay at the Parkway Hotel & Spa in Cwmbran. From start to finish, everything exceeded our expectations. The facilities were fantastic, we especially loved the steam room, sauna, and jacuzzi, which were all spotless and incredibly relaxing. It's clear the hotel takes great pride in maintaining a clean and welcoming environment. The staff were friendly, attentive, and always happy to help, which made our visit feel even more special. Our room was very comfortable, and the bed deserves a special mention – it was one of the most comfortable we've ever slept in, perfect for a restful night's sleep. The food options were also excellent. Breakfast had a wide selection, from cooked items to fresh fruit and pastries, all beautifully presented. We also tried the evening meals and were impressed by the quality, flavour, and service. Whether you're after a full meal or something lighter, the restaurant has something for everyone. Overall, we highly recommend the Parkway Hotel & Spa for a relaxing and enjoyable getaway. We'll definitely be returning!

10

Debra

10 août 2025

·

A séjourné 1 nuit

A lovely relaxing time spent here. We enjoyed the spa facilities, the breakfast was brilliant and Ravellos restaurant we couldn't fault and look forward to our next visit

4

CSABA

20 juil. 2025

·

A séjourné 2 nuits

Some negative experience. We spent two days in their garden terraced, king sized bed room. - room was very hot and bit dirty, specially shower. - although I asked 3 times for cleaning the room, they didn't clean it till my wife asked too. Some comments been made and my wife got very sad how she been spoken to. Finally I lady came to do some quick cleaning thankfully and got us shampoo and coffee too. - the breakfast plentiful, but nothing special. But finally some helpful, smiley staff. - receptionist wasn't very helpful when we arrived, checked in. - swimming pool is nice, but overcrowded. No chance to get treatment in spa.Overcrowded maybe doesn't do justice, So many people just standing and chatting in the pool. No chance to swim. And children are jumping in the water, where it clearly says no jumping. some quieter period evening time when you can swim. - the bar is overpriced, specially the alcohol. But least some of the staff are smiling. - one of the worst experience is the checkout. firstable early/10.00/, if you have breakfast you have to rush to check out. Secondly again about receptionist - she's not smiling and no questions about how was our experience. - the whole place is very busy all the time. People come to swim from morning till evening. - they changed the lock on our door and no one bother to tell us. positive comments: - we had our privacy in our room, far from noises and crowds. - we had a weak fridge and we could sit outside. Not worth the paid price.

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Propreté

De nombreux clients décrivent l'hôtel et les chambres comme propres ou impeccables. Cependant, plusieurs ont signalé des lacunes telles que des salles de bains poussiéreuses ou sales, du linge usé, du rouge à lèvres sur les tasses et des zones de bar/restaurant collantes ou en désordre.

Avis de voyageur à ce sujet

6

Keri

23 nov. 2025

·

A séjourné 1 nuit

Bed mattress overly soft and rolled into middle. Shower curtain had holes in. No toilet brush. Food and service good

10

Jamie

18 déc. 2025

·

A séjourné 1 nuit

Room was clean and comfortable

2

Belinda

25 août 2025

·

A séjourné 1 nuit

This was a terrible stay and we wouldnt go back again. The room was filthy, dust covered all frames, the plug socket was hanging off by the bed dangerously, the floor had two sweets wrappers on it and hadnt been hoovered at all. At dinner we ordered a beef burger and chicken burger which came to £33. They were grim, the beef burger was grey and the chicken was a dry tasteless and something you wouldnt feed to a dog. I got vinegar but in both bottles appeared to be dead bugs. See pic. The shower had no power and the shampoo dispenser was hanging off. Drains smelt awful and it stank like poop in there. The cream cakes from the day before were still in the cabinet in the morning. Breakfast was equally disgusting, and everything was dirty, which resulted in just eating a yoghurt. Lastly the bed was so uncomfortable and because nothing was clean we slept on top. Would never go back. Avoid.

8

Julia

15 août 2024

·

A séjourné 2 nuits

Clean, friendly, slightly old fashioned hotel. Good location as a base to travel. Staff very helpful and good pool area

6

Kevin

30 août 2025

·

A séjourné 2 nuits

It was a lovely hotel abit dated , room was dusty in places but overall enjoy our stay. Breakfast was not but ok but over priced.

8

Alan

16 oct. 2025

·

A séjourné 1 nuit

Clean room. Friendly staff.

10

Anthony

11 sept. 2023

·

A séjourné 2 nuits

A short trip over a very hot weekend in September when I could explore the grounds and enjoy the Sun. In addition the lunch and evening bar food menu is very good as is the selection of beers and ales. Disappointing that the draft cocktails were off-line and had been so for sometime and yet the pump was still illuminated inviting guests to take part.. the room and public areas are very clean and tidy and the friendliness as was the attentiveness of the staff. Excellent. The only minor drawback was the bar area around the pumps and soda dispenser had visible signs of sticky residue which of course invites fruit flies and houseflies and it’s a very easy fix, the only thing that detracted from otherwise excellent stay is the selection of non-cooked items of breakfast which seemed quite poor. Quite oddly. The fact that the entire hotel area is not covered by Über so only a regular taxi service is available . All in all a thoroughly enjoyable stay

10

Alex

16 nov. 2025

·

A séjourné 1 nuit

The Staff were very freindly and welcoming and the room was very clean.

6

Natalie

9 nov. 2025

·

A séjourné 1 nuit

The room was tired and needed updating, there was a strong urine smell in the bathroom which made using the whole room unpleasant

8

Jonathan

19 août 2025

·

A séjourné 2 nuits

The hotel was clean and service excellent. Towels and linen were however looking a little tired.

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Chambres

Les chambres sont généralement confortables et souvent spacieuses, avec des équipements utiles, mais plusieurs critiques notent un décor démodé et des températures très chaudes avec un refroidissement limité ou inefficace. Certains mentionnent également des matelas mous ou des oreillers médiocres, des défauts mineurs (par exemple, la télévision ou l'éclairage) et des bruits occasionnels de couloir.

Avis de voyageur à ce sujet

6

Laurence

8 déc. 2025

·

A séjourné 1 nuit

Room very good. Comfortable bed. Bed side lights not working. Staff tried to fix it but unable to do so. Offered a room swap. Buffet breakfast disappointing. Fried eggs like bullets and service not brilliant.

6

Keri

23 nov. 2025

·

A séjourné 1 nuit

Bed mattress overly soft and rolled into middle. Shower curtain had holes in. No toilet brush. Food and service good

8

Kerry

11 mars 2025

·

A séjourné 3 nuits

Lovely hotel overall. Room was comfortable and pool was nice. Bar area was great with lots of seats and food was very good - we ate in the restaurant on one night and the bar on another. The only let down was some guy of the bar/restaurant staff. It was obvious that some weren’t wanting to work and were lazy - who brings out a meal with condiments on the side of the plate next to the food!!! Just because she ‘couldn’t carry it’! That’s unhygienic and lazy - take 3 trips if you need to but that is grim. Why the staff in that area felt they should finish every sentence with ‘guys’ was baffling and rather annoying. Bit more professionalism would have made this a 5 star review but it was still pleasant.

8

Michael

5 juin 2025

·

A séjourné 2 nuits

Nice garden view room with seats outside and fire pit. Hotel is sometimes busy with special events. Had to wait until exactly 3pm for checkin. Room was missing robes, and coffee machine did not work. Bar staff were very nice. Reception staff a little indifferant.

10

Angela

15 août 2025

·

A séjourné 1 nuit

The room was well equipped including 2 chairs and a small table. There was a fan, iron and a room safe which is rare in the uk. The hotel was great value for money. The pool looked very enticing but we didn’t have time to use it due to outside commitments. I would definitely recommend this hotel

8

Alison

28 avr. 2025

·

A séjourné 2 nuits

Rooms far too hot - and there is no means to change the setting - nor did the window open more than a crack .. Bar menu OK, but not accurate as to what was actually served, and to not to be able to swop out chips/new potatoes etc seems a little weird!

10

Lee

26 juin 2023

·

A séjourné 1 nuit

Lovely hotel, great location. Comfy rooms. A little stuffy but a fan was provided ajd it was one of the hottedt days of the year so cant complain.

6

Mark

9 juin 2025

·

A séjourné 1 nuit

Nice hotel but could do with modernising

6

Nicole

17 mars 2025

·

A séjourné 1 nuit

The whole place feels very dated. Our room was spacious and comfortable, no complaints. Breakfast was ok, the filter coffee was terrible, the poached eggs were so vinegary, I couldn't finish mine. The spa is ok, again very dated. Overall it was an ok stay but for £220/night I think there are better options.

10

Brian

8 juin 2023

·

A séjourné 1 nuit

Booked for two rooms for one night only following the Coldplay concert in Cardiff. Unfortunately wasn’t allowed to check in early but expected as it was only 12:30, offered to store our luggage which was a nice touch. Rooms were nice although both had issues with the TV, either remote not working or no signal to receive Freeview. Aircon didn’t work but a fan was provided. Beds were comfortable and shower was decent. Breakfast was really nice and plenty on offer. Biggest downside was having to checkout at 10am, think midday would be more suitable particularly so you can enjoy the Spa facilities. Nice place and good location.

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Service

Le service est fréquemment salué pour son amabilité, son accueil et son aide au niveau de la réception et du service de chambre. Une minorité fait état d'un service lent ou indifférent au bar/restaurant, de refus de départ tardif ou de factures imprimées, et d'un professionnalisme inégal.

Avis de voyageur à ce sujet

6

Gareth

23 août 2023

·

A séjourné 1 nuit

Staying at the hotel was nice from a property condition and cleanliness, the hotel was very empty the night we stayed as the hotel policy was for breakfast to be finished by 9.30am and checkout by 10am we asked twice for an extra hour and were granted a 30min extension at 9.45am based on the emptiness of the hotel and even if it was filled the next day there would be little amount of rooms to flip for the next day an extension to the 11.00 that we asked for would have been a great gesture and helped the customer experience. As it stands we left thinking would we come back here as its not thinking about its customers.

6

Stephen

11 avr. 2024

·

A séjourné 1 nuit

I asked for a 30min extension on my depature time. You would think i was asking for gold. They need to move with times regarding service. You get better service at A Premier Inn

10

Nichola

21 déc. 2025

·

A séjourné 1 nuit

As usual fabulous staff fabulous service always a joy to come back

10

Sophie

7 nov. 2025

·

A séjourné 1 nuit

Brilliant Hotel on the staff were amazing!! Has somebody works in the hospitality and catering staff couldn’t fault them. Nothing was too much trouble friendly and welcoming.

10

Jonathan

2 déc. 2025

·

A séjourné 2 nuits

Receptionist was great on check in. Room was spotless and fabulous. The carafe of sherry was a really nice touch, together with the pringles and biscuits. I didn't actually use the pool but looked lovely. Food in the bar was great. The only real criticism was that the cooked breakfast buffet on my first morning was almost cold! 2nd morning I chose a cold breakfast because of that.

10

Paul

4 nov. 2025

·

A séjourné 1 nuit

Easy check in , can do this on line prior to arrival with car reg details etc saves time.Custoner service excellent and all amenities were explained along with times for breakfast etc excellent

8

Lyndsey

10 août 2025

·

A séjourné 1 nuit

Nice hotel, good food with spa facilities. Can't complain for the price. Hotel in a quiet area with well kept outside areas. Only downside would be the bar staff. Quite rude and not very friendly.

10

Ciaran

17 sept. 2025

·

A séjourné 2 nuits

I found the staff to be very friendly, helpful and professional. This was my second stay at hotel and is my hotel of choice now when I'm in the area for business.

10

Ceri

11 mars 2024

·

A séjourné 1 nuit

Hotel was lovely pool was great staff wasn’t the best not really welcoming didn’t explain how to get to rooms and when leaving didn’t ask if we enjoyed was really nice but staff welcome needs to improve booked restaurant starters was best ever but carvery was the worse we ever had the meats was so dry and the staff serving veg on a table spoon was embarrassing we needed to ask for more I did also get overcharged by bar every time we went for drinks the price would go up when I question it i did get refund but they made me feel that I was in wrong and in morning the girl behind bar didn’t even look at me hotel fab room spotless spa stunning staff left the hotel down apart from blonde women in reception she give us more information in 10 minutes that all the staff give us in 24 hours

4

David

16 nov. 2024

·

A séjourné 1 nuit

Extremely poor evening meal and service, and not surprisingly largely empty restaurant. Food served was cold and the bar shut just after 11pm even to hotel guests. Attitude of managerial staff left a lot to be desired and certainly not what you would expect from an alleged 4* establishment. Having stayed at this Hotel on a few occasions, standards of service have sadly declined and this was reflected in the largely empty public areas. The rooms however were to a very good standard, it was the rest of the support functions in this establishment that let this hotel down.

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Emplacement

Situé dans des terrains calmes et bien entretenus avec un accès facile à Cardiff et à l'autoroute M4 ; le stationnement est généralement facile, bien qu'il puisse être complet aux heures de pointe. Certains défis d'accessibilité sont notés, notamment l'absence d'ascenseur et le nombre limité de trottoirs abaissés.

Avis de voyageur à ce sujet

10

Vincent

15 août 2025

·

A séjourné 4 nuits

Lovely hotel, tucked away nicely off the main road. Good food in the bar, nice comfortable rooms and a great pool for a hotel.

10

Dawn

7 févr. 2024

·

A séjourné 2 nuits

Love this Hotel cosy feeling. nice comfortable beds and very clean. Spa and leisure excellent. food quality good. Easy to get to Cardiff by Train or bus. Looking forward to returning.

8

Mukesh

26 août 2025

·

A séjourné 2 nuits

Good facilities and quiet location.

10

William

1 juin 2025

·

A séjourné 6 nuits

Travelled from Canada. We loved this hotel. It was clean and the staff were amazing. The weather was unusually sunny from what we were told. The ground were very beautiful. We will stay here again when visiting Wales.

8

Julia

15 août 2024

·

A séjourné 2 nuits

Clean, friendly, slightly old fashioned hotel. Good location as a base to travel. Staff very helpful and good pool area

8

Mehdi

9 mai 2025

·

A séjourné 3 nuits

Convenient and has a gym What more could you ask for :)

8

Bruce

15 août 2025

·

A séjourné 2 nuits

Quiet ambience, easy parking and very competitively priced against other hotels.

6

Collette

2 juin 2025

·

A séjourné 2 nuits

Car park was full when I arrived so had to park in the overflow car park and walk a bit if a trek while carrying bags. And was met met with a queue for check in. My room smelt like cigarettes and the cups had lipstick on them. Had a terrible night sleep there where children running and screaming in the corridor until midnight, followed by someone loudly banging and shouting at someones door around 1am...pool was lovely though although no staff when I arrived and two children wondering around looking for a member of staff as one has cut themselves. So was left to find my own way to the changing rooms and around the facilities.

8

Laurence

3 mars 2024

·

A séjourné 2 nuits

Stayed at this hotel for a dance weekend. The food was good and and the room comfortable and spacious. We had upgraded to a Junior suite. The pool was good with a hot tub,steam room and sauna. Good location about 20-30 mins from Cardiff and 10mins from the M4. Overall a good hotel with good food.

10

Jann

1 juil. 2025

·

A séjourné 1 nuit

Had a fantastic stay and we were really lucky with the weather- could of been anywhere in the world sunbathing on the patio

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Repas

La qualité de la nourriture est souvent saluée, en particulier le petit-déjeuner et les repas au bar, mais les expériences varient. Plusieurs clients ont signalé des plats froids ou médiocres, des prix plus élevés, un service lent ou des files d'attente, et le restaurant principal étant fermé certains soirs de semaine, ne laissant qu'un menu de bar limité.

Avis de voyageur à ce sujet

6

Laurence

8 déc. 2025

·

A séjourné 1 nuit

Room very good. Comfortable bed. Bed side lights not working. Staff tried to fix it but unable to do so. Offered a room swap. Buffet breakfast disappointing. Fried eggs like bullets and service not brilliant.

8

Lee

29 oct. 2023

·

A séjourné 4 nuits

Great stay, shame the restaurant is only open Thursday to Sunday, bar food was ok. Breakfast was excellent Staff were friendly and helpful.

10

Zul

30 août 2025

·

A séjourné 1 nuit

What we liked: Nice property with very friendly reception staff especially Pippa. Never used the spa and swimming facilities but it’s great this is on offer for all residents. What could be better: Lounge bar does not serve coffee after 9pm. Food in the lounge bar could be better. What we didn’t like: Breakfast at £31 Food in the Ravelles restaurant is overpriced.

8

James

29 déc. 2024

·

A séjourné 2 nuits

Nice hotel but dated. Could do with refreshing to bring Upto modern day standard. Bit more expensive than would expected and definitely didn't like the restaurant food standard wasn't good. Even under cooked chips and that's a something simple to cook.

8

Paul

20 mars 2025

·

A séjourné 3 nuits

Spacious room with comfortable chairs to relax and good desk space to work. Pool / Spa very nice although tiled floors are a bit slippy and towels are considered very small. Breakfast well presented and plentiful but coffee (& Tea) need to be requested each time and staff are often busy with clearing / relaying, etc - consider placing pot where guests can help themselves?? Evening Bar Food menu ok.

10

Jonathan

2 déc. 2025

·

A séjourné 2 nuits

Receptionist was great on check in. Room was spotless and fabulous. The carafe of sherry was a really nice touch, together with the pringles and biscuits. I didn't actually use the pool but looked lovely. Food in the bar was great. The only real criticism was that the cooked breakfast buffet on my first morning was almost cold! 2nd morning I chose a cold breakfast because of that.

6

Kevin

27 févr. 2025

·

A séjourné 2 nuits

Disappointing that a 4 star hotel would shut its restaurant on a Tuesday and Wednesday evening and expect guests to eat in the bar and order from a limited menu?! At 6:30pm there was a queue of 10 guests ordering food from the one guy serving drinks and taking orders. The food was mediocre as well.

4

David

16 nov. 2024

·

A séjourné 1 nuit

Extremely poor evening meal and service, and not surprisingly largely empty restaurant. Food served was cold and the bar shut just after 11pm even to hotel guests. Attitude of managerial staff left a lot to be desired and certainly not what you would expect from an alleged 4* establishment. Having stayed at this Hotel on a few occasions, standards of service have sadly declined and this was reflected in the largely empty public areas. The rooms however were to a very good standard, it was the rest of the support functions in this establishment that let this hotel down.

10

Shereen

15 nov. 2024

·

A séjourné 2 nuits

The entrance is spacious and the rooms are average size and comfortable. We had breakfast and dinner. The food was of high quality and it was always service with a smile. The spa felt really relaxing especially with the decor and light color's. The staff were all very helpful and friendly. The atmosphere was lovely especially at peak times. It did get very busy as there were 2 parties and 2 corporate events whilst there for a weekend.

10

Nicky

11 mai 2025

·

A séjourné 1 nuit

Lovely hotel - comfy spacious rooms, excellent food, the friendliest staff, beautiful grounds and amazing spa.

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Mois	Prix moyen
janvier	95 $US
février	111 $US
mars	126 $US
avril	116 $US
mai	123 $US
juin	130 $US
juillet	129 $US
août	120 $US
septembre	137 $US
octobre	115 $US
novembre	107 $US
décembre	98 $US

di	lu	ma	me	je	ve	sa
1 $135	2 $153	3 $155	4 $154	5 $134	6 $154	7 $154
8 $134	9 $148	10 $143	11 $154	12 $126	13 $155	14 $163
15 $124	16 $148	17 $154	18 $154	19 $134	20 $153	21 $165
22 $134	23 $148	24 $153	25 $154	26 $134	27 $156	28 $163
29 $137	30 $148

Parkway Hotel & Spa

Prix pour Parkway Hotel & Spa

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Emplacement

Options de chambre

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Chambre avec lits jumeaux, 2 lits une place

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $167	22 $148	23 $146	24 $145
25 $123	26 $147	27 $157	28 $158	29 $131	30 $141	31 $158