Upon arrival, my husband gave me a look that said, “What did you book us” I’m not picky if a hotel is clean, safe, smells good, and the rooms are maintained, I’m happy. With a 7.8 rating, I figured we’d be fine. Check-in was...meh. The lobby was cluttered with boxes and bins, clearly being used as storage. The woman at the desk was polite but overworked—no smile, just business. We got one key on a sticky note and directions to the next building. Driving around, it was clear the property was poorly maintained. Broken or bent window screens, uneven asphalt, and what appeared to be permanent campers gave a rough first impression. Walking toward the side entrance, I joked about the lock—and unsurprisingly, it was broken. The hotel is pet-friendly, and the odor was evident inside. The pool was closed, and what I glimpsed looked dirty and neglected. Hallways were dirty, stairs had ripped carpet creating tripping hazards, and leaves and grass littered the floors. The room itself appeared clean but smelled strongly of bleach, good thing the windows opened. The bed linens seemed fine, but I dared not look under the linens, the bathroom mostly clean but with a stray ball of dog fur and a hanging dirty towel. Missing amenities included a TV remote, hair dryer, and ironing board. A stove was present but non-functional. Despite a quiet night and decent sleep, overall, the property felt poorly maintained, with nice but questionable people walking around. I would not stay here again.
Upon arrival, my husband gave me a look that said, “What did you book us” I’m not picky if a hotel is clean, safe, smells good, and the rooms are maintained, I’m happy. With a 7.8 rating, I figured we’d be fine. Check-in was...meh. The lobby was cluttered with boxes and bins, clearly being used as storage. The woman at the desk was polite but overworked—no smile, just business. We got one key on a sticky note and directions to the next building. Driving around, it was clear the property was poorly maintained. Broken or bent window screens, uneven asphalt, and what appeared to be permanent campers gave a rough first impression. Walking toward the side entrance, I joked about the lock—and unsurprisingly, it was broken. The hotel is pet-friendly, and the odor was evident inside. The pool was closed, and what I glimpsed looked dirty and neglected. Hallways were dirty, stairs had ripped carpet creating tripping hazards, and leaves and grass littered the floors. The room itself appeared clean but smelled strongly of bleach, good thing the windows opened. The bed linens seemed fine, but I dared not look under the linens, the bathroom mostly clean but with a stray ball of dog fur and a hanging dirty towel. Missing amenities included a TV remote, hair dryer, and ironing board. A stove was present but non-functional. Despite a quiet night and decent sleep, overall, the property felt poorly maintained, with nice but questionable people walking around. I would not stay here again.