Macdonald Berystede Hotel & Spa
181 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
181 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Macdonald Berystede Hotel & Spa, les prix par nuit s'élèvent en moyenne à 107 $US pendant le mois le moins cher (janvier) et à 255 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 107 $US |
| février | 109 $US |
| mars | 113 $US |
| avril | 119 $US |
| mai | 134 $US |
| juin | 255 $US |
| juillet | 199 $US |
| août | 120 $US |
| septembre | 181 $US |
| octobre | 159 $US |
| novembre | 142 $US |
| décembre | 147 $US |
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sept. · 181 $US
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Le plus cher : juin (env. 255 $US)
Le moins cher : janvier (env. 107 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergeme...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment un centre de remise en forme, une piscine couverte et un sauna. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service d'organisation de mariages et une cheminée dans le hall.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de départ express et des journaux gratuits dans le hall. Si vous devez organiser une réunion à Ascot, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 787 mètres carrés et comprenant un espace de conférence et des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Tout est prévu sur place pour régaler vos papilles ! Ne manquez pas la cuisine généreuse de Acanthus, le restaurant de cet hôtel qui vous servira le dîner et le brunch. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage 24 h/24 très pratique. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner anglais est servi tous les jours de 08 h 00 à 10 h 00 moyennant un supplément.
Chambres
Les 126 chambres de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant Macdonald Berystede Hotel & Spa, vous profiterez d'un séjour en plein centre de Ascot, à moins de 15 minutes en voiture de LEGOLAND® Windsor et Château de Windsor. Cet hôtel avec spa se trouve à 14,9 km de Parc de loisirs Thorpe Park et à 15,9 km de River Thames.
À proximité
Hippodrome d'Ascot(1.8 miles)
Royal Ascot Golf Club(1.9 miles)
Sunningdale Golf Club(2.1 miles)
Centre équestre Coworth Park(2.3 miles)
Windlesham Golf Club(2.4 miles)
Berkshire Golf Club(2.6 miles)
Village du père Noël Lapland UK(3 miles)
Parc Lavender(3.2 miles)
Virginia Water(3.8 miles)
Look Out Discovery Centre(5.3 miles)
Royal Holloway - université de Londres(5.4 miles)
Coral Reef Bracknell's Water World (parc aquatique)(5.5 miles)
Windsor Great Park(5.5 miles)
Théâtre de Camberley(5.8 miles)
South Hill Park(5.9 miles)
Aéroport de Farnborough (FAB)(12.4 miles)
Aéroport de Londres Heathrow (LHR)(20.9 miles)
Aéroport de Londres Gatwick (LGW)(42.1 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Emplacement
Bagshot Road, Sunninghill, Ascot, Angleterre, Royaume-Uni
Hippodrome d'Ascot (1.8 miles)
Royal Ascot Golf Club (1.9 miles)
Sunningdale Golf Club (2.1 miles)
Centre équestre Coworth Park (2.3 miles)
Windlesham Golf Club (2.4 miles)
Berkshire Golf Club (2.6 miles)
Avis des voyageurs
7.6
Bien
Basé sur 1 923 avis vérifiés
Qui séjourne ici ?
Affaires
15%
Couples
43%
Familles
21%
Groupes
17%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel Macdonald Berystede & Spa, les clients louent le personnel accueillant et le cadre agréable, mais beaucoup signalent des chambres vieillottes, un niveau sonore perceptible et des incohérences dans le service qui nuisent parfois au rapport qualité-prix et au confort.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel Macdonald Berystede & Spa, les clients louent le personnel accueillant et le cadre agréable, mais beaucoup signalent des chambres vieillottes, un niveau sonore perceptible et des incohérences dans le service qui nuisent parfois au rapport qualité-prix et au confort.
Le spa et la piscine sont un point fort, bien que plusieurs critiques fassent état de zones datées, de fermetures ou de réparations occasionnelles, de moments de forte affluence pour les familles et de vestiaires nécessitant un meilleur entretien. Le petit-déjeuner et le restaurant varient d'excellents à simples, avec des files d'attente ou un service lent signalés aux heures de pointe et des suppléments pour les cafés de spécialité. L'établissement est bien situé pour se rendre à Ascot et à Heathrow, et dispose de jardins agréables ; les voyageurs qui privilégient les équipements de loisirs aux chambres modernes seront probablement les plus satisfaits.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le spa et la piscine sont populaires, avec une bonne salle de sport et un bar ou des jardins agréables ; cependant, plusieurs critiques font état de zones datées, de fermetures occasionnelles, de moments de forte affluence pour les familles et de vestiaires nécessitant un meilleur entretien. Un parking est disponible, mais peut être difficile d'accès ou mal éclairé.
Avis de voyageur à ce sujet
10
laura
27 sept. 2025
·
A séjourné 1 nuit
A wonderful break away , with excellent facilities. Spa was great , especially the thermos pool.
A wonderful break away , with excellent facilities. Spa was great , especially the thermos pool.
8
John
27 avr. 2025
·
A séjourné 1 nuit
Nice and friendly staff Pool changing rooms a bit tiered
Nice and friendly staff Pool changing rooms a bit tiered
8
mary
30 sept. 2025
·
A séjourné 2 nuits
Bed was very comfy 😁 Bathroom was a bit tired but very clean Pool and spa facilities were a nice treat
Bed was very comfy 😁 Bathroom was a bit tired but very clean Pool and spa facilities were a nice treat
2
Kalpana
4 oct. 2024
·
A séjourné 2 nuits
Unfortunately the two night stay was disappointing. We arrived late, the parking is terrible...difficult to get in and out and very small spaces. We could not park the car at the front of the property to unload as there were cars all over the place, so we had to do several trips as we had a lot of luggage. There is no cart or porter to help with luggage. We were hungry when we arrived but they stopped all food service at 9.30pm. The room was cold, very dated and worn. The bed was uncomfortable, and really hard. There are two ugly old chairs by a small table with stains and no cushions for comfort. To top of the terrible standard of the room, the noise was ridiculous. People walking past our door after 11pm talking and laughing really loud, and the noise from the the room upstairs kept us from sleeping. They were not being noisy but we could hear them walking around the room as the walls are so thin. It was as if they were going to fall through the ceiling. Our room was 107, terrible noise, terrible room. We are having to stay in hotels for the next few months due to moving homes, we will not be staying here again. On a positive note, the restaurant was nice and the staff were lovely. The gentleman at check out this morning was rude. The entire hotel needs renovating and updating.
Unfortunately the two night stay was disappointing. We arrived late, the parking is terrible...difficult to get in and out and very small spaces. We could not park the car at the front of the property to unload as there were cars all over the place, so we had to do several trips as we had a lot of luggage. There is no cart or porter to help with luggage. We were hungry when we arrived but they stopped all food service at 9.30pm. The room was cold, very dated and worn. The bed was uncomfortable, and really hard. There are two ugly old chairs by a small table with stains and no cushions for comfort. To top of the terrible standard of the room, the noise was ridiculous. People walking past our door after 11pm talking and laughing really loud, and the noise from the the room upstairs kept us from sleeping. They were not being noisy but we could hear them walking around the room as the walls are so thin. It was as if they were going to fall through the ceiling. Our room was 107, terrible noise, terrible room. We are having to stay in hotels for the next few months due to moving homes, we will not be staying here again. On a positive note, the restaurant was nice and the staff were lovely. The gentleman at check out this morning was rude. The entire hotel needs renovating and updating.
10
Manoj
24 juil. 2023
·
A séjourné 1 nuit
Parking a little far and not lit in the dark.
Parking a little far and not lit in the dark.
4
Terry
15 sept. 2025
·
A séjourné 2 nuits
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
6
Mark
21 nov. 2025
·
A séjourné 1 nuit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
10
Rodney
3 févr. 2025
·
A séjourné 1 nuit
We really enjoyed our stay at the hotel, the room was lovely and the staff couldn't have been more helpful. The gym while not the biggest had a lot of equipment, good cardio machines and weight section. The pool was really good and we really liked the outdoor jacuzzi. The cocktails in the bar were incredibly good. I would definitely stay here again.
We really enjoyed our stay at the hotel, the room was lovely and the staff couldn't have been more helpful. The gym while not the biggest had a lot of equipment, good cardio machines and weight section. The pool was really good and we really liked the outdoor jacuzzi. The cocktails in the bar were incredibly good. I would definitely stay here again.
6
Fuk Kwong
28 déc. 2025
·
A séjourné 1 nuit
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
10
TIMOTHY
3 sept. 2025
·
A séjourné 1 nuit
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients soulignent la propreté des chambres et des espaces communs, mais des signalements récurrents font état de moquettes usées, de peinture écaillée, d'odeurs de moisi, de moisissures ou de taches dans les salles de bains, et de vestiaires nécessitant un nettoyage plus fréquent. Le service de ménage peut être négligent ou ne pas renouveler les articles.
Avis de voyageur à ce sujet
4
Natalie
1 oct. 2025
·
A séjourné 1 nuit
The room had dirt on the walls and curtains. The bath was broken and had brown stains on it. Not what I was expecting from this hotel. Had to pay extra for a latte as only ‘normal coffee’ was included in the breakfast. Ordered a vanilla latte and a plain latte arrived. Was then told they didn’t have syrup. To then be told they could get one from the bar. Latte was then cold by the time they brought syrup over. Very disappointing stay
The room had dirt on the walls and curtains. The bath was broken and had brown stains on it. Not what I was expecting from this hotel. Had to pay extra for a latte as only ‘normal coffee’ was included in the breakfast. Ordered a vanilla latte and a plain latte arrived. Was then told they didn’t have syrup. To then be told they could get one from the bar. Latte was then cold by the time they brought syrup over. Very disappointing stay
6
Amy
31 juil. 2023
·
A séjourné 1 nuit
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
6
Nichola
25 mars 2024
·
A séjourné 1 nuit
We stayed in room 119, which is a standard double. The room itself felt dated and certainly well-worn (especially the carpets), but it was pleasant enough with all the facilities we needed. The let down, however, was the extremely small bathroom with obvious repair issues. The bath wooden bath panel was broken and cracked at the top, so every time we used the bath we had to be careful of our step so we didn’t catch our legs on the sharp wood. There were also black bits (really not sure what they were) coming out of the bathroom taps, which floated in the water and were left in the bath once it had drained. The room was missing any sense of luxury, which you do expect in some aspects from a 4* hotel. Our stay itself was pleasant and the staff seemed nice enough. Just a shame that the room wasn’t up to par.
We stayed in room 119, which is a standard double. The room itself felt dated and certainly well-worn (especially the carpets), but it was pleasant enough with all the facilities we needed. The let down, however, was the extremely small bathroom with obvious repair issues. The bath wooden bath panel was broken and cracked at the top, so every time we used the bath we had to be careful of our step so we didn’t catch our legs on the sharp wood. There were also black bits (really not sure what they were) coming out of the bathroom taps, which floated in the water and were left in the bath once it had drained. The room was missing any sense of luxury, which you do expect in some aspects from a 4* hotel. Our stay itself was pleasant and the staff seemed nice enough. Just a shame that the room wasn’t up to par.
2
Ashna
1 janv. 2025
·
A séjourné 1 nuit
It was simply awful. The hotel is completely run down, stinks of staleness everywhere. It is desperately in need of a lick of paint at the very least. Our walls were peeling, the furniture in the room was dusty and crusty. We dared not sit on the armchairs which had the fabric clinging on for dear life. Was so upset - had New Years Eve ruined by booking here. Having been for a spa day at this hotel two years ago - I was so looking forward to staying for the first time and had the worst experience. At breakfast we had to queue up for 40 mins, had to ask for drinks and waited another 30 mins for food to be replenished. I feel for the staff who were all nice but exhausted and embarrassed by the shabby hotel. The owners need to sharpen up. Simply awful, desperately wanting a refund for a miserable stay.
It was simply awful. The hotel is completely run down, stinks of staleness everywhere. It is desperately in need of a lick of paint at the very least. Our walls were peeling, the furniture in the room was dusty and crusty. We dared not sit on the armchairs which had the fabric clinging on for dear life. Was so upset - had New Years Eve ruined by booking here. Having been for a spa day at this hotel two years ago - I was so looking forward to staying for the first time and had the worst experience. At breakfast we had to queue up for 40 mins, had to ask for drinks and waited another 30 mins for food to be replenished. I feel for the staff who were all nice but exhausted and embarrassed by the shabby hotel. The owners need to sharpen up. Simply awful, desperately wanting a refund for a miserable stay.
8
Chris
12 déc. 2022
·
A séjourné 1 nuit
Breakfast was excellent. The room was very cold. We had to keep mentioning it and in the end they gave us a portable heater. The pool and spa area was in need of some love. Overall a nice stay BUT there are three toilets as you enter the main reception so it stunk.
Breakfast was excellent. The room was very cold. We had to keep mentioning it and in the end they gave us a portable heater. The pool and spa area was in need of some love. Overall a nice stay BUT there are three toilets as you enter the main reception so it stunk.
8
steve
30 nov. 2024
·
A séjourné 1 nuit
Leisure facilities good room was very dated and not clean
Leisure facilities good room was very dated and not clean
4
Terry
15 sept. 2025
·
A séjourné 2 nuits
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
6
Nana
29 mai 2024
·
A séjourné 1 nuit
**Hotel Review** Upon arrival at the hotel, I was able to go to my room without any issues. However, I found that there were no amenities or toiletries in the bathroom. When I requested them, I was only provided with a toothbrush, which was quite disappointing. The general condition of the room was satisfactory. It was fairly cold at night, likely due to the age of the building. While there was regular cleaning, the towels could have been cleaner. Clean towels are an essential aspect of a comfortable stay, and this was an area that fell short. One of the highlights of my stay was the food. The quality and variety of the food were outstanding, and it significantly enhanced my overall experience. The wait staff were excellent and went above and beyond in their service. Considering the price and the overall amenities, the stay was comfortable. However, I encountered an issue with a second booking I made for my father. Despite booking a room with a king-size bed, he was given a single bed for the entire stay, with the hotel citing a lack of available rooms. This was a significant inconvenience. In summary, while the food and service were exceptional, the lack of amenities, cleanliness of towels, and booking issues were notable drawbacks.
**Hotel Review** Upon arrival at the hotel, I was able to go to my room without any issues. However, I found that there were no amenities or toiletries in the bathroom. When I requested them, I was only provided with a toothbrush, which was quite disappointing. The general condition of the room was satisfactory. It was fairly cold at night, likely due to the age of the building. While there was regular cleaning, the towels could have been cleaner. Clean towels are an essential aspect of a comfortable stay, and this was an area that fell short. One of the highlights of my stay was the food. The quality and variety of the food were outstanding, and it significantly enhanced my overall experience. The wait staff were excellent and went above and beyond in their service. Considering the price and the overall amenities, the stay was comfortable. However, I encountered an issue with a second booking I made for my father. Despite booking a room with a king-size bed, he was given a single bed for the entire stay, with the hotel citing a lack of available rooms. This was a significant inconvenience. In summary, while the food and service were exceptional, the lack of amenities, cleanliness of towels, and booking issues were notable drawbacks.
6
Nicola
29 oct. 2023
·
A séjourné 1 nuit
A friendly welcome and a buzz from the bar, the reception boasts comfort and character. Unfortunately our room was not great. Broken window, phone did not work, air con not working. Chips and mould in the bath, holes on walls around sockets. The spa area really needed cleaning and wiping up every hour. In room dining the food was good with an £8 tray charge which was a bit pricy. The breakfast staff were friendly and the breakfast was delicious. This was not a 4 star experience but can always make improvements to get there….
A friendly welcome and a buzz from the bar, the reception boasts comfort and character. Unfortunately our room was not great. Broken window, phone did not work, air con not working. Chips and mould in the bath, holes on walls around sockets. The spa area really needed cleaning and wiping up every hour. In room dining the food was good with an £8 tray charge which was a bit pricy. The breakfast staff were friendly and the breakfast was delicious. This was not a 4 star experience but can always make improvements to get there….
6
Fuk Kwong
28 déc. 2025
·
A séjourné 1 nuit
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont très différentes : beaucoup sont spacieuses ou disposent de lits confortables, mais le décor est souvent démodé et des problèmes d'entretien surviennent (équipements vieillissants, téléviseurs, réfrigérateurs, climatiseurs, téléphones ou Wi-Fi défectueux). Le bruit provenant des couloirs, de l'étage supérieur ou de la route perturbe certains séjours.
Avis de voyageur à ce sujet
6
Simon
26 juil. 2024
·
A séjourné 1 nuit
We stayed in a four poster room in the original Manor House that was large and had nice original features. However, the room and bathroom were both incredibly tired and are in desperate need of a renovation. The carpet was ripped in a few places, the four poster canopy was hanging off, there were cracked tiles in the bathroom and the shower, which leaked all over the bathroom floor, was a dribble at best with non-functioning temperature controls. The “garden view” was a view of a roof and the large canopy over the outside bar area. We mentioned the condition of the room at check out and were told that the room is due for renovation in around six months. In the meantime it seems they are happy to continue selling these rooms.
We stayed in a four poster room in the original Manor House that was large and had nice original features. However, the room and bathroom were both incredibly tired and are in desperate need of a renovation. The carpet was ripped in a few places, the four poster canopy was hanging off, there were cracked tiles in the bathroom and the shower, which leaked all over the bathroom floor, was a dribble at best with non-functioning temperature controls. The “garden view” was a view of a roof and the large canopy over the outside bar area. We mentioned the condition of the room at check out and were told that the room is due for renovation in around six months. In the meantime it seems they are happy to continue selling these rooms.
6
David
24 janv. 2025
·
A séjourné 1 nuit
This is a nice hotel, although quite dated. The heating in the room took sometime to warm it up & the hot water wasn't very hot. Also I asked for a quiet room but was given a room next to the roadside which was quite noisy. The gym facility is good; but I cannot comment on the spa as I didn't use it. My meal in the restaurant was very good & the bar is quite nice & cosy.
This is a nice hotel, although quite dated. The heating in the room took sometime to warm it up & the hot water wasn't very hot. Also I asked for a quiet room but was given a room next to the roadside which was quite noisy. The gym facility is good; but I cannot comment on the spa as I didn't use it. My meal in the restaurant was very good & the bar is quite nice & cosy.
6
Emma
28 déc. 2025
·
A séjourné 1 nuit
Roman lovely & spacious. Comfortable beds & bedding, room was cold but we managed to warm it up. Staff were friendly. Bathroom & furniture was a bit shabby & no shower gel in the dispensers. Would stay again though despite these things.
Roman lovely & spacious. Comfortable beds & bedding, room was cold but we managed to warm it up. Staff were friendly. Bathroom & furniture was a bit shabby & no shower gel in the dispensers. Would stay again though despite these things.
4
david
7 déc. 2025
·
A séjourné 1 nuit
Room was old and in need of updating. Sound proofing no existent and we could here everything in rooms either side. No internet and poor evening meal. On the upside great cooled breakfast.
Room was old and in need of updating. Sound proofing no existent and we could here everything in rooms either side. No internet and poor evening meal. On the upside great cooled breakfast.
4
Miro
18 déc. 2025
·
A séjourné 3 nuits
Room smelt a bit. Noisy. No upgrade given despite Expedia level. Opening window not possible. No fridge in room. Couldn’t see aircond. Basic.
Room smelt a bit. Noisy. No upgrade given despite Expedia level. Opening window not possible. No fridge in room. Couldn’t see aircond. Basic.
6
Louisa
24 déc. 2025
·
A séjourné 1 nuit
Mattress was poor, woke up with pains in my neck from
Mattress was poor, woke up with pains in my neck from
10
Harold
7 déc. 2023
·
A séjourné 1 nuit
I previously stayed at this place several months ago and had a terrible time principally because there was poor internet. This time not only did I get great internet but I had a wonderful room. I recommend the top floor. I was in 365. Comfy bed, huge bathtub, space heater on demand although once I got it functioning the room heating was excellent. I stayed there this time because everything as booked up. A side note: the previous night I had stayed at the Royal Forester in Ascot. The rooms are nothing special but if you get a breakfast package, you get a feast of unbelievable choices included.
I previously stayed at this place several months ago and had a terrible time principally because there was poor internet. This time not only did I get great internet but I had a wonderful room. I recommend the top floor. I was in 365. Comfy bed, huge bathtub, space heater on demand although once I got it functioning the room heating was excellent. I stayed there this time because everything as booked up. A side note: the previous night I had stayed at the Royal Forester in Ascot. The rooms are nothing special but if you get a breakfast package, you get a feast of unbelievable choices included.
8
nigel
23 déc. 2024
·
A séjourné 1 nuit
Overall an excellent hotel. Pleasant staff, easy parking, nice bar, very comfortable bed.. breakfast nice. Only downside was traffic noise at night.
Overall an excellent hotel. Pleasant staff, easy parking, nice bar, very comfortable bed.. breakfast nice. Only downside was traffic noise at night.
6
Mark
21 nov. 2025
·
A séjourné 1 nuit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
6
Fuk Kwong
28 déc. 2025
·
A séjourné 1 nuit
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux clients apprécient le personnel accueillant et attentif à la réception, au restaurant et au spa, mais le service peut être inégal, avec des signalements de manque de personnel, d'une réception lente ou sans personnel, d'un accueil peu chaleureux, d'une mauvaise communication et d'erreurs opérationnelles telles que des erreurs dans l'attribution des chambres ou des frais pour un enregistrement anticipé.
Avis de voyageur à ce sujet
6
Christopher
27 janv. 2025
·
A séjourné 1 nuit
Beautiful hotel and facilities. However, was kept waiting 10 & 15 minutes respectfully on both occasions I visited reception. There wasn't a queue, it just wasn't manned at peak evening times which I thought strange. 2 male members of staff entered our room unannounced whilst my partner (a female) was getting dressed, prior to the 11am cutoff. Outrageous.
Beautiful hotel and facilities. However, was kept waiting 10 & 15 minutes respectfully on both occasions I visited reception. There wasn't a queue, it just wasn't manned at peak evening times which I thought strange. 2 male members of staff entered our room unannounced whilst my partner (a female) was getting dressed, prior to the 11am cutoff. Outrageous.
6
Janine
26 août 2025
·
A séjourné 2 nuits
We went for my grand daughters 2nd birthday and chose this as close to London with grounds for dog walking and a nice pool. Would have been much improved if the check in had been friendlier (don't be early!) and more considerate of the struggles to get a toddler and a dog and all our luggage along miles of corridors which were not buggy friendly (even to get to the lift involved stairs). No one bothered to say we could have driven the car to within a few feet to unload and park! General feeling was of being at a conference centre. Room a bit run down, decrepit put you up bed for our toddler, not a child friendly room - every surface had a glass sheet that could be dragged off, the wardrobe was missing a sliding door and our little one pulled the ironing board onto herself because the wardrobe was fully open. We stayed two nights but the room was not serviced on the day between (we stayed out until 4 to allow for this) so we had wet towels and no tea bags or loo roll by the middle of Saturday night. The pool area is great with family swimming 9-11 and 4-7. Nice but expensive supper in the bar area which felt more child friendly than the restaurant (btw fish 'goujon's are not fish fingers) and for families you can't walk from here to anywhere else so car rides to eat out are essential. Staff were lovely to the baby but otherwise disinterested in the guests and whole place feels very understaffed - only one guy on reception all weekend day and night?
We went for my grand daughters 2nd birthday and chose this as close to London with grounds for dog walking and a nice pool. Would have been much improved if the check in had been friendlier (don't be early!) and more considerate of the struggles to get a toddler and a dog and all our luggage along miles of corridors which were not buggy friendly (even to get to the lift involved stairs). No one bothered to say we could have driven the car to within a few feet to unload and park! General feeling was of being at a conference centre. Room a bit run down, decrepit put you up bed for our toddler, not a child friendly room - every surface had a glass sheet that could be dragged off, the wardrobe was missing a sliding door and our little one pulled the ironing board onto herself because the wardrobe was fully open. We stayed two nights but the room was not serviced on the day between (we stayed out until 4 to allow for this) so we had wet towels and no tea bags or loo roll by the middle of Saturday night. The pool area is great with family swimming 9-11 and 4-7. Nice but expensive supper in the bar area which felt more child friendly than the restaurant (btw fish 'goujon's are not fish fingers) and for families you can't walk from here to anywhere else so car rides to eat out are essential. Staff were lovely to the baby but otherwise disinterested in the guests and whole place feels very understaffed - only one guy on reception all weekend day and night?
2
Georgina
15 juin 2023
·
A séjourné 1 nuit
The service was poor. Extremely long wait at lunchtime - from getting the menu to actually getting the food. The whole experience took over 2 hours! Seemed short-staffed as waiters scrambled and seemed a bit disorganized. Found eggshells in my fried egg at breakfast, asked for a cup of hot water and that’s exactly what I got - a cup of hot water with no saucer or teaspoon. The carpet smelled musty in the hallways and the gentleman who checked me in made no eye contact the entire time and came across as unfriendly & unprofessional. For a 4-star hotel, I was extremely disappointed, as were my 4 other friends who stayed there.
The service was poor. Extremely long wait at lunchtime - from getting the menu to actually getting the food. The whole experience took over 2 hours! Seemed short-staffed as waiters scrambled and seemed a bit disorganized. Found eggshells in my fried egg at breakfast, asked for a cup of hot water and that’s exactly what I got - a cup of hot water with no saucer or teaspoon. The carpet smelled musty in the hallways and the gentleman who checked me in made no eye contact the entire time and came across as unfriendly & unprofessional. For a 4-star hotel, I was extremely disappointed, as were my 4 other friends who stayed there.
2
David
20 oct. 2025
·
A séjourné 2 nuits
I’m afraid this was totally disappointing. The room upgrade arranged in advance wasn’t done to accommodate our son, meaning we had to move from one room to the other. The mattress was knackered and they failed to change it after two requests. We intended to stay two nights but in the end left after one after my partner and I failed to get any sleep. I wasn’t charged for the second night and intend on ensuring we get a refund for the first night via the hotel or through a chargeback via our credit card.
I’m afraid this was totally disappointing. The room upgrade arranged in advance wasn’t done to accommodate our son, meaning we had to move from one room to the other. The mattress was knackered and they failed to change it after two requests. We intended to stay two nights but in the end left after one after my partner and I failed to get any sleep. I wasn’t charged for the second night and intend on ensuring we get a refund for the first night via the hotel or through a chargeback via our credit card.
6
Stuart
24 juil. 2023
·
A séjourné 3 nuits
Have stayed here before. It's ok, and they have the indoor pool and sauna/steam room etc. Check-in wasn't so welcoming, with a stern welcome and being informed we were too early. But a quick call found a room available - but a £30 charge to go and leave our bags in there. This despite the room already being ready. We only wanted to drop the bags in as we were off to see family. How not to welcome people, we said to each other. Room was ok. Spa ok, but always seems to be a bit tired. Breakfast is adequate and the hotel bar has Peroni on draft. Usual question - would we stay here again? It's a yes, but only if we want a steam room to use. Their £30 charge to put a bag in an empty room might cost them.
Have stayed here before. It's ok, and they have the indoor pool and sauna/steam room etc. Check-in wasn't so welcoming, with a stern welcome and being informed we were too early. But a quick call found a room available - but a £30 charge to go and leave our bags in there. This despite the room already being ready. We only wanted to drop the bags in as we were off to see family. How not to welcome people, we said to each other. Room was ok. Spa ok, but always seems to be a bit tired. Breakfast is adequate and the hotel bar has Peroni on draft. Usual question - would we stay here again? It's a yes, but only if we want a steam room to use. Their £30 charge to put a bag in an empty room might cost them.
6
Paula
19 févr. 2023
·
A séjourné 2 nuits
Staff not welcoming at all upon check in . Not greeted by a smile or warm hello from any member of staff . Bar had no atmosphere at all
Staff not welcoming at all upon check in . Not greeted by a smile or warm hello from any member of staff . Bar had no atmosphere at all
10
mark
27 oct. 2025
·
A séjourné 1 nuit
Great service from booking in til leaving, everything was spot on spa food and room
Great service from booking in til leaving, everything was spot on spa food and room
10
Marc
20 juil. 2025
·
A séjourné 3 nuits
Great stay, returning in a few months. Hotel is a mix of renovated and non renovated rooms in a historic or 1970’s style building. Staff are wonderful, especially restaurant staff.
Great stay, returning in a few months. Hotel is a mix of renovated and non renovated rooms in a historic or 1970’s style building. Staff are wonderful, especially restaurant staff.
10
carolyn
9 juin 2025
·
A séjourné 4 nuits
Staff were friendly and not overly formal - just the right mix to work with people from across the world. They were attentive to their guests needs. The grounds were lovely.
Staff were friendly and not overly formal - just the right mix to work with people from across the world. They were attentive to their guests needs. The grounds were lovely.
10
TIMOTHY
3 sept. 2025
·
A séjourné 1 nuit
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Bien situé pour l'hippodrome d'Ascot, Lapland UK et Heathrow, avec des jardins agréables et un cadre classique. Une voiture est utile car les options à proximité sont limitées, et certains clients ont trouvé le parking ou l'éclairage problématique.
Avis de voyageur à ce sujet
8
Antonietta
10 mai 2024
·
A séjourné 2 nuits
Great place. I was surprised with condition well-maintained inside and out. Lovely leisure facilities. Good for Solos and travelling with dog. Beautiful small foresty bit. Not much in the village. Food was not up my street and pricey. Staff were good on whole. Pleasant stay recommend, may visit again.
Great place. I was surprised with condition well-maintained inside and out. Lovely leisure facilities. Good for Solos and travelling with dog. Beautiful small foresty bit. Not much in the village. Food was not up my street and pricey. Staff were good on whole. Pleasant stay recommend, may visit again.
8
Jackie
20 juin 2025
·
A séjourné 2 nuits
Convenient location for Ascot racecourse. Clean rooms & surrounding area. Nice little bar & good outdoor area.
Convenient location for Ascot racecourse. Clean rooms & surrounding area. Nice little bar & good outdoor area.
8
Nick
10 août 2025
·
A séjourné 2 nuits
Nice place, good location for Ascot racecourse. Spa facilities are very nice, hotel is comfortable and everyone was friendly!
Nice place, good location for Ascot racecourse. Spa facilities are very nice, hotel is comfortable and everyone was friendly!
6
Amy
31 juil. 2023
·
A séjourné 1 nuit
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
10
Nichola
18 mars 2023
·
A séjourné 1 nuit
Lovely hotel in quiet grounds close to Heathrow airport
Lovely hotel in quiet grounds close to Heathrow airport
10
MATTHEW
12 mai 2024
·
A séjourné 3 nuits
Nice hotel with character. Rooms are decent. Staff friendly and helpful. Great countryside location.
Nice hotel with character. Rooms are decent. Staff friendly and helpful. Great countryside location.
10
Donna
2 mars 2025
·
A séjourné 1 nuit
Beautiful building, staff very friendly and welcoming. visit Ascot only a few minutes drive away. Would recommend
Beautiful building, staff very friendly and welcoming. visit Ascot only a few minutes drive away. Would recommend
10
Geoffrey
25 févr. 2025
·
A séjourné 2 nuits
Enjoyed our stay at this hotel. Excellent pool and travelling into London was easy via train.
Enjoyed our stay at this hotel. Excellent pool and travelling into London was easy via train.
10
Tony
11 mai 2025
·
A séjourné 2 nuits
Excellent hotel and spa within a resonable distance to Ascot Racecourse. Really enjoyable spa experience Excellent staff and service
Excellent hotel and spa within a resonable distance to Ascot Racecourse. Really enjoyable spa experience Excellent staff and service
10
Manoj
24 juil. 2023
·
A séjourné 1 nuit
Parking a little far and not lit in the dark.
Parking a little far and not lit in the dark.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les repas au restaurant sont souvent loués et le petit-déjeuner peut être très bon, mais de nombreux critiques signalent des buffets simples ou mal gérés, des files d'attente ou un service lent. Plusieurs font état de suppléments pour les cafés de spécialité et de prix généralement élevés.
Avis de voyageur à ce sujet
6
Timothy
8 déc. 2024
·
A séjourné 1 nuit
Nice building and spacious room. Bathroom tired and basic. Fire alarm went off late one evening and in the morning. Breakfast was nice but the staff were clearly not a well oiled machine. Asked for tea and coffee three times and they kept forgetting. Parking was also not easy. We did not use the spa facilities.
Nice building and spacious room. Bathroom tired and basic. Fire alarm went off late one evening and in the morning. Breakfast was nice but the staff were clearly not a well oiled machine. Asked for tea and coffee three times and they kept forgetting. Parking was also not easy. We did not use the spa facilities.
4
HEATHER
22 juin 2025
·
A séjourné 1 nuit
Prices were high due to it being Royal Ascot it was hot and we had no aircon .. apparently none were working on our floor ! No hot water in shower .. sink waste not working so had to run water to wash etc ! Breakfast was not great and only filter coffee included anything else was extra !
Prices were high due to it being Royal Ascot it was hot and we had no aircon .. apparently none were working on our floor ! No hot water in shower .. sink waste not working so had to run water to wash etc ! Breakfast was not great and only filter coffee included anything else was extra !
10
Daniel
17 août 2025
·
A séjourné 1 nuit
Lovely mini-break for our anniversary. Great breakfast, fab spa facilities and attentive, friendly staff.
Lovely mini-break for our anniversary. Great breakfast, fab spa facilities and attentive, friendly staff.
6
Marc
25 mai 2025
·
A séjourné 1 nuit
Annoying to be charged extra for an other than filtered coffee / why not charge 1-2GBP extra in the breakfast at the booking stage and offer any coffee ?? Hotel is tired and in my opinion for the rate needs an upgrade to the rooms
Annoying to be charged extra for an other than filtered coffee / why not charge 1-2GBP extra in the breakfast at the booking stage and offer any coffee ?? Hotel is tired and in my opinion for the rate needs an upgrade to the rooms
8
Rob
1 juin 2024
·
A séjourné 1 nuit
Enjoyed the stay although late arrival at 8pm meant to late for restaurant after a long day doing London-Essex 100mile bike ride was very disappointing. Restaurant at breakfast very busy and understaffed.
Enjoyed the stay although late arrival at 8pm meant to late for restaurant after a long day doing London-Essex 100mile bike ride was very disappointing. Restaurant at breakfast very busy and understaffed.
8
Sandra
29 juil. 2025
·
A séjourné 7 nuits
We dined every day and the food was reasonably priced and really good quality ..delicious and good variety ! Beds very comfortable …
We dined every day and the food was reasonably priced and really good quality ..delicious and good variety ! Beds very comfortable …
10
Adrian
5 nov. 2024
·
A séjourné 2 nuits
Enjoyable stay breakfast was sorted for me as a coeliac I worry about cross contamination at a buffet breakfast but the staff cooked me some bacon separately and I had GF bread, shame the evening menu was gluten all the way!!
Enjoyable stay breakfast was sorted for me as a coeliac I worry about cross contamination at a buffet breakfast but the staff cooked me some bacon separately and I had GF bread, shame the evening menu was gluten all the way!!
6
Mark
21 nov. 2025
·
A séjourné 1 nuit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
6
Fuk Kwong
28 déc. 2025
·
A séjourné 1 nuit
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
6
C
17 août 2025
·
A séjourné 1 nuit
Food was Fantastic Spa was really disappointing - very old / mould in areas / way too busy as let non residents in / just very dated and should not be advertised as a spa in this day & age
Food was Fantastic Spa was really disappointing - very old / mould in areas / way too busy as let non residents in / just very dated and should not be advertised as a spa in this day & age
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
SARAH
17 févr. 2024
·
A séjourné 1 nuit
Un des meilleurs hôtel dans lequel j'ai séjourné en Grande Bretagne ! Le charme de l'ancien et le confort du moderne, la salle de sport est top, la piscine et le jacuzzi super! Et pour une fois on ne meurt pas de froid dans les chambres qui sont bien isolées.
Un des meilleurs hôtel dans lequel j'ai séjourné en Grande Bretagne ! Le charme de l'ancien et le confort du moderne, la salle de sport est top, la piscine et le jacuzzi super! Et pour une fois on ne meurt pas de froid dans les chambres qui sont bien isolées.
4
Sarah
il y a 3 semaines
·
A séjourné 1 nuit
We had a superior room - and i was surprised it only had a double bed. This was the biggest issue along with the "air con" wasn't effective at all- i'd even rang the hotel in advance to see if there was aircon and was told yes. We had a vent into the room but the room stat couldn't be changed and there was no discernible flow of air! And the windows could barely be opened and they weren't near the bed anyway. Also if i'm being more critical then there were no plug sockets by the bedside tables The floor was so creaky and noisy and the bar lacked an atmosphere. Just poor all round really which is such a shame given the lovely area it's in.
We had a superior room - and i was surprised it only had a double bed. This was the biggest issue along with the "air con" wasn't effective at all- i'd even rang the hotel in advance to see if there was aircon and was told yes. We had a vent into the room but the room stat couldn't be changed and there was no discernible flow of air! And the windows could barely be opened and they weren't near the bed anyway. Also if i'm being more critical then there were no plug sockets by the bedside tables The floor was so creaky and noisy and the bar lacked an atmosphere. Just poor all round really which is such a shame given the lovely area it's in.
10
Hannah
5 août 2026
·
A séjourné 2 nuits
Brilliant stay with our kids. Beautiful staff, pool & room.
Brilliant stay with our kids. Beautiful staff, pool & room.
4
Mark
25 juil. 2026
·
A séjourné 1 nuit
Staff were very rude. The AC wasn’t working in our room and it took many efforts to change rooms, staff were keen to hang up on calls so eventually got a new room with AC after going to reception. Breakfast used to be great but food was poor and you have to pay extra for a coffee which isn’t instant. Booked a massage too which was great, but staff were keen to say we couldn’t use the pool despite us being guests and paying for a treatment. We got married here over 10 years ago and have visited often, but we’ll be in no rush to return.
Staff were very rude. The AC wasn’t working in our room and it took many efforts to change rooms, staff were keen to hang up on calls so eventually got a new room with AC after going to reception. Breakfast used to be great but food was poor and you have to pay extra for a coffee which isn’t instant. Booked a massage too which was great, but staff were keen to say we couldn’t use the pool despite us being guests and paying for a treatment. We got married here over 10 years ago and have visited often, but we’ll be in no rush to return.
2
Sayda
11 juil. 2026
·
A séjourné 2 nuits
Our stay was extremely disappointing. The hotel was old, dated, and in desperate need of refurbishment. The toilet in our room didn’t flush properly, which was unacceptable. The swimming pool smelled strongly of urine, making it unpleasant to use. The breakfast was awful—most of it was barely edible, with very poor quality food and very little choice. Overall, the hotel did not match the standard we expected, and we would not recommend staying here.
Our stay was extremely disappointing. The hotel was old, dated, and in desperate need of refurbishment. The toilet in our room didn’t flush properly, which was unacceptable. The swimming pool smelled strongly of urine, making it unpleasant to use. The breakfast was awful—most of it was barely edible, with very poor quality food and very little choice. Overall, the hotel did not match the standard we expected, and we would not recommend staying here.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
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octobre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-04: 256.6512354034424USD
- 2026-09-05: 218.90066703796387USD
- 2026-09-06: 136.17204999542236USD
- 2026-09-07: 158.46708973388672USD
- 2026-09-08: 149.21879362487792USD
- 2026-09-09: 169.11863193969725USD
- 2026-09-10: 114.81497685852051USD
- 2026-09-11: 128.05480571899415USD
- 2026-09-12: 155.65294182739257USD
- 2026-09-13: 112.55567319946289USD
- 2026-09-14: 143.20186405334474USD
- 2026-09-15: 347.33398750610354USD
- 2026-09-16: 659.511878125USD
- 2026-09-17: 393.1027809448242USD
- 2026-09-18: 158.88576153259277USD
- 2026-09-19: 348.76932734375USD
- 2026-09-20: 114.0093902923584USD
- 2026-09-21: 108.40443377075195USD
- 2026-09-22: 221.34058881225585USD
- 2026-09-23: 130.54433899383545USD
- 2026-09-24: 127.99813217773438USD
- 2026-09-25: 132.7660463684082USD
- 2026-09-26: 288.17758513793945USD
- 2026-09-27: 104.61007106933593USD
- 2026-09-28: 243.51502449035644USD
- 2026-09-29: 499.8540414916992USD
- 2026-09-30: 138.15798090667724USD
- 2026-10-01: 109.3412218887329USD
- 2026-10-02: 123.45079821472167USD
- 2026-10-03: 159.6192036376953USD
- 2026-10-04: 107.7299512878418USD
- 2026-10-05: 138.42975871429442USD
- 2026-10-06: 153.28310881347656USD
- 2026-10-07: NO DATA
- 2026-10-08: 126.56415690002441USD
- 2026-10-09: 131.4834043319702USD
- 2026-10-10: 143.64066754150392USD
- 2026-10-11: 117.66097040405273USD
- 2026-10-12: 143.25493125762938USD
- 2026-10-13: 160.8107834503174USD
- 2026-10-14: 139.3891329574585USD
- 2026-10-15: 131.59742483367918USD
- 2026-10-16: 137.92229305114745USD
- 2026-10-17: 275.19906064453124USD
- 2026-10-18: 111.04947371368408USD
- 2026-10-19: 115.1534763305664USD
- 2026-10-20: 145.9459231994629USD
- 2026-10-21: 188.97517648925782USD
- 2026-10-22: 127.65441370697022USD
- 2026-10-23: 198.10638626708985USD
- 2026-10-24: 305.49753681640624USD
- 2026-10-25: 120.72292771148682USD
- 2026-10-26: 123.46844888610839USD
- 2026-10-27: 116.00179843292236USD
- 2026-10-28: 124.68825027923585USD
- 2026-10-29: 125.21717674865722USD
- 2026-10-30: 138.9887852493286USD
- 2026-10-31: 157.9504USD
- 2026-11-01: 96.77993374786377USD
- 2026-11-02: 140.56342539062499USD
- 2026-11-03: 142.55713606567383USD
- 2026-11-04: 142.78106566772462USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- L'hébergement est gratuit pour un enfant âgé de 3 ans ou moins (par adulte enregistré) qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Le petit déjeuner anglais coûte environ 24 GBP par personne
- Animaux de compagnie : 15 GBP par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Lit d'appoint : 30.0 GBP par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Général
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Petit-déjeuner en chambre
Chambre familiale
Wheelchair Accessible (Limited)
Parking
Parking
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit
Services
Centre d'affaires
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Activités
Piscine
Jardin
Piscine intérieure
Piscine extérieure chauffée
Pool (Indoor)
Mobilier d'extérieur
Terrasse
Fitness Center (nearby)