Fairfield by Marriott Inn & Suites Atascadero Paso Robles

I was very disappointed in the overall condition of this property due to general neglect and poor upkeep. Outdoor pool was half empty and full of algae. Shower and fixture was old and difficult to operate. Wall trimming was peeling off and the property was operated by a skeleton crew.

Very comfort stay. Large room, comfortable bed, quick check in, well lit parking, room temp perfect. Only negative was 30 minutes late night were I could here two guys talking loud next room over. Otherwise, excellent value and will return.

Check in was easy but there was a sign stating breakfast was closed that is advertised on-line through other booking companies. During check in we were told that the pool and hot tub were closed. We were offered a guest pass to a next door gym but we were told that the gym closed at 5:30, which was incorrect. Jacob told us that the manager could knock off $20 for the inconvenience. The room was clean. We had to request a drain plug for the tub. During check out we spoke to the manager/owner and he stated he would be unable to provide a refund and stated the the pool was open after we told him that we were told it was closed. Although the staff was friendly, the incorrect information given was disappointing.

The place is under construction. Room was fine but pool not open no signage on the outside. I think it will be fine eventually. Staff was great though.

The property was new and clean. It was convenient to where we were staying. The breakfast was very nice. We were sad that the pool was not open since that was one of the Considerations for choosing this hotel. We were in a room with a conjoining room. We could hear quite clearly everything that was being said in the other room. It's a good thing that they weren't having a party.

This was shown to be a Best Western online, however it is now a privately owned and not as well cared for. The window curtains were torn, we had a sharp metal bed frame sticking our that cut my granddaughters leg. I had to cover it with a curler to keep anyone else from injuring themselves. Very disappointed to get there and find the pool green and filled with debris. My grand kids were really bummed about that. Be aware that even though it says "free breakfast" online they do not even have as much as a pastry. No coffee makers in the rooms either. Finally found coffee around the corner from the front desk as we were checking out. My daughter just moved to the area and it was our first visit, We were looking for a great place to stay as we will be visiting the area a lot. Unfortunately for over 300.00 a night for a basic 2-queen room, there were too many issues to return. The room was quiet and clean other than the ripped curtains.

Property is lovely, but had not been informed that pool was inaccessible.

The pool was not working ans greent Took a long time to get hot water in our room to shower . Under construction and facility needs more cleaning and updating . Bed was fine and room was fine. Weeds in courtyard area that could be really pretty. Disappointing that we could not use the pool.

Pool green

Nice pool area, even tho it was closed. I was disappointed to find the breakfast area under construction with no other options offered. Card readers are not very responsive. I mean, 30 tries to get the green light to appear is ridiculous.

My room was musty smelled moldy. When you flushed the toilet water came up in the sink bowl. Breakfast was not good. The heater was very old and loud so we couldn't sleep but was too cold to turn it off.. very disappointing i have stayed at many fairfield marriott this was the worst one

The room was clean and the bed was very comfortable. Check in was fast and the staff was friendly. There was a old cigarette smell in our room though. The carpets probably need to be updated. They looked pretty old. In all though it was fine for the amount of time we were there.

Clean rooms and facilities. Breakfast was good. Staff were friendly. Would stay again

Great stay here at the Marriot! We came into town to visit some family in Creston and decided to stay in Atescadero. The hotel is super clean, quiet and friendly staff. Anthony who runs the continental breakfast is so accommodating and friendly to all the guests. The lobby area is so clean and has convenient options in the little market area if you need anything. Definitely would stay here again!

The staff was great, especially Anthony and the other young man who prepared breakfast. I stayed for a week, the room was clean once, yet the garbage wasn’t emptied in the common area. Appears the shower door was not installed correctly, there backwards. Honestly, I’m not sure I would stay there again, and I’m usually in Atascadero 3 out 4 weeks per month.

I like that it was close to my purpose there. I didn’t like that the room smelled like cigarettes smoke, the curtain pulls were broken, closet door no handle, bathroom mirror light out, fixtures and towel rack falling apart and the vent fan squealed all night long. The experience was unenjoyable.

The employees were friendly and accommodating. The bathroom drain rim and mirror were dirty. The pool was green. They wouldn't let us check in until 4pm. The outside grounds are in bad need of weeding. The Old Best Western sign is lamely painted over.

Nice place. Clean and comfortable

No continental breakfast as advertised. Room air / heat unit leaked and carpet was wet halfway through room. I was told well that is why they are remodeling. Room is advertised as no smoking but smelled of stale cigarettes in room and down hallway. Very disappointed.

This hotel was nothing like what I saw online. It looked horrible and definitely not worth the price. I wouldn’t recommend it to anyone. I also felt very grossed out being in there. I was so disappointed and will not be going back.

Very roomy and handicapped equipped

Only had one tv channel the remote didnt work. Front desk give us another remote, tells us to Utube how to program ourselves. Couldn't get it to work so no tv. Drove by it because the name out front is not colony inn. No coffee in room. Not set up very well. Probably wont go back

It’s a nice budget hotel in at the bed was comfortable and seen clean. The bathroom was not super clean but it was acceptable I suppose. The toilet seat was loose so I took a little balancing. The thermostat did not work, so there was no air but luckily it was cool enough at night the window helped. The pool is very green and not usable. Says closed for the season by in September this Green I don’t think it’s ever been open. The service was excellent. The people were super friendly and helpful. For the budget hotel experience, I think it was OK even though I probably would not return

I understand the $300 price tag based on the concert that was in town, but I reserved this based on other reviews. The room was clean but outdated, along with the hotel. Water spots on the ceiling, peeling paint in spots. Not worth the 8 plus rating I based my experience on.

Very comfort stay. Large room, comfortable bed, quick check in, well lit parking, room temp perfect. Only negative was 30 minutes late night were I could here two guys talking loud next room over. Otherwise, excellent value and will return.

The bed was amazingly comfortable; the room was clean and tastefully furnished; the breakfast was nice; overall, I slept beautifully and really appreciated that it was so close to Atascadero downtown without being exactly there

The property was new and clean. It was convenient to where we were staying. The breakfast was very nice. We were sad that the pool was not open since that was one of the Considerations for choosing this hotel. We were in a room with a conjoining room. We could hear quite clearly everything that was being said in the other room. It's a good thing that they weren't having a party.

I preface this with the timperiod was over Thanksgiving (22nd-24th). Checking in and customer service in general was superb. Wi-Fi was out on the 3rd floor, and this was recognized about 10 minutes after checking in. Spoke with the front desk and they said they were aware of the issue. Internet was never reactivated. Up until we checked out on the 24th it was out. Sucks that your cell signal (Verizon/AT&T) isnt reliable as well. Ended up using nearly all of our entire allotment of our montlhy data allotments. Offered IT consulting services (I am a computer systems architecht) but it wasn't accepted. Luggage carts got the job done but they felt like the tires were really low on air.

Wi-Fi didn’t work, didn’t clean room, pool was closed

It was good location - nearby to freeway exit and convenience stores. The room is well furnished and comfortable.

This is a new facility. The staff is very friendly and helpful. The room was clean and had all the amenities.

Beautiful property and easy access to many local shops and restaurants. At check-in, had to wait a while because there was only person at the registration desk. She had to keep leaving the desk to physically check on rooms to see if they were clean and ready.

Our enjoyable Christmas trip with three families was negatively affected by the terrible service at this hotel. We had a total of 4 children and 4 elderly individuals over the age of 60 in our group, yet we were made to wait 4 hours before we could check in. Moreover, the staff’s attitude was extremely rude and unprofessional. This experience was deeply frustrating and unacceptable.

Great stay here at the Marriot! We came into town to visit some family in Creston and decided to stay in Atescadero. The hotel is super clean, quiet and friendly staff. Anthony who runs the continental breakfast is so accommodating and friendly to all the guests. The lobby area is so clean and has convenient options in the little market area if you need anything. Definitely would stay here again!

Noisy heater. Lukewarm shower. Had to wait 40 minutes to check in because there was no one at the front desk when we arrived.

Check-in was not until 4 o’clock. The parking lot was empty. We showed up at 2:30. She did not even want to entertain the idea of checking us in early. The hostess told us to come back at four. We came back and she tried to tell us our room was not ready again. I said there is no cars here. What are you talking about? I said it is 4 o’clock and we want our room! She said she had some rooms blocked out, but I said they’re not here we would like our room. She finally gave in and checked us in!!

We checked in at 2am. The loveliest human Fatima greeted us warmly and made us feel welcome. This will be among our go to hotels in the SLO area going forward.

I booked through Expedia for two days almost a year ago. The property billed me double what Expedia showed. I showed them that I bad booked through Expedia at a certain price and you have charged me more than double. The lady at the reception said she will get it fixed when her manager is back the following day. It has been more than a week and in spite of multiple reminders nothing has been done. I was forced to dispute through my credit card

Staff was excellent

When we arrived at the property after 7pm to check in, there was a power outage. The hotel room was completely dark, there was obviously no internet, no workable fridge, microwave, etc. We couldn’t even buy a lantern or flashlight because the stores were closed. The only way to see anything was to keep our door open which was inconveniently located next to the hotel exit, which is very unsafe as people kept on walking past our room and looking in. We immediately spoke with Kyler (the front desk person) who assured us that we would be granted a refund by the manager (who was on vacation). Because of that assurance and the fact that he guessed the power would be back up close to 10pm, we drove 1-2 hours away to stay at a another functioning hotel. A few days later, we were told that the manager refused to refund our money because of their strict policy. Well, we had no intention of canceling the stay until we found out that the hotel wouldn’t provide us with power, which is a necessity. Save yourself some time and never book a room here. They will change you no matter the circumstances and the manager is not understanding at all. I wonder if he/she even tried to contact the corporate office or just shrug the situation off. This hotel expects customers to eat the cost when they are the ones who didn’t provide a service. There’s so many hotel options available, it would be better to drive a few more miles or pay a little extra for peace of mind.

Convenient location, nice hotel, standard rooms.

The property was very clean and well maintained. Easy access to freeway.

Easy access

It was surprisingly quiet, given the proximity to the freeway. The room was clean and comfortable, and was grateful they the window opened to cool it off at night, as the A/C unit was pretty loud.

It is a nice hotel. It's on a main road, but not too busy. The front desk service was professional and made checking in easier. The room was spacious and the bed was comfortable. Kind of disappointed that they didn't have a breakfast in the morning since restaurants are a short drive away. It was a good stay.

Great hotel and service. A new hotel with a short 5 minute drive to downtown Atascadero. The front desk staff were very nice and seemed genuiunely happy to work there. The design of the new building appeared to be built with safety in mind. Great room for the price. We will definately be staying again.

Overall this is was a decent place to stay. Affordable, safe, clean, convenient parking. I would recommend it as a nice option if staying in the area and enjoying SLO, Paso Robles or visiting relatives

I got the impression this motel is undergoing a change of management? Everything was clean and in order but it seemed strangely empty...the area is a melancholy mix of remnant farmsteads with big-box stores and rental businesses...

The hotel was clean and quiet, it nicely close to freeway exit/entrance. The only suggestion I have is to use improve the breakfast options - too limited. There was no bread and fruit available during my stay.

It was good location - nearby to freeway exit and convenience stores. The room is well furnished and comfortable.

The rates were very reasonable for the two Queen room. The freezer in the refrigerator in our room was incredible. The AC worked very well and cooled off our room rapidly, and kept the room comfortable overnight. Nick, the proprietor. Was friendly, efficient. The only downside, was that there was no breakfast. I discussed that with Britney when I checked in. She told me that the rooms had been discounted because the breakfast feature had been discontinued temporarily. The coffee service in the lobby was available every time I came there. Both in the afternoon and in the morning. The coffee tasted fresh, and was delicious. The property is in transition and being upgraded. During the hours that we were there, like 5:00 p.m. through 10:00 a.m. the next morning, We never heard any construction noises. I will come back to the colony when I am staying in atascadero again.

The Hotel feels old and the breakfast is poor quality, Not enough staff to cover all necessary aspects of business

There was no landscaping. Breakfast was advertised on the site, but it was not available .

Checkout time on Hotel.com says noon but they made me checkout an hour earlier. Also they ran out of food at breakfast. The emloyee mentioned he didn’t want to cook anymore at 8:30 am. I also saw an employee take a plate of eggs to eat when other people staying at the hotel didnt have anything.

Property definitely in need of upgrades. Shower head and faucets were absolutely terrible. Water went everywhere except on your head in the shower. Premium price for a basic place. Staff was ok but not overly pleasant. There’s no breakfast, not sure why. I’ve stayed here before and it was decent but things have changed. I will look elsewhere next time.

Great stay here at the Marriot! We came into town to visit some family in Creston and decided to stay in Atescadero. The hotel is super clean, quiet and friendly staff. Anthony who runs the continental breakfast is so accommodating and friendly to all the guests. The lobby area is so clean and has convenient options in the little market area if you need anything. Definitely would stay here again!

The property was new and clean. It was convenient to where we were staying. The breakfast was very nice. We were sad that the pool was not open since that was one of the Considerations for choosing this hotel. We were in a room with a conjoining room. We could hear quite clearly everything that was being said in the other room. It's a good thing that they weren't having a party.

The hotel was clean and quiet, it nicely close to freeway exit/entrance. The only suggestion I have is to use improve the breakfast options - too limited. There was no bread and fruit available during my stay.

The room was clean, but room service did not come on the first day. Had to go to front desk to get towels, also advertised as having breakfast, got there had note on front desk breakfast was no longer served.

The complimentary breakfast was horrible. Not many options and no place to sit down. There were not enough tables and didn’t see any staff. People were not happy!