Front desk is totally unprofessional. My wife was traveling alone and, upon check-in late at night and with at least one other male behind her in line, the front desk person proceeds to announce that she is on the ground floor, her room number, how to get to her room and that she is alone so only needs one key. What!? I travel for a living and this has t happened to me in many years. Hotels are not supposed to do this. This is a major safety concern for a female traveling alone. When I called hotels.com, they did contact this hotel and the hotel proceeded to deny this ever happened. When I had to pay $610 at a below average hotel due to the demand this particular weekend, I know I’m waaay overpaying for a hotel that is not good but I at least expect them to make the guests feel safe, which they failed to do quite spectacularly. Don’t stay here. Totally unprofessional as well as liars.
Front desk is totally unprofessional. My wife was traveling alone and, upon check-in late at night and with at least one other male behind her in line, the front desk person proceeds to announce that she is on the ground floor, her room number, how to get to her room and that she is alone so only needs one key. What!? I travel for a living and this has t happened to me in many years. Hotels are not supposed to do this. This is a major safety concern for a female traveling alone. When I called hotels.com, they did contact this hotel and the hotel proceeded to deny this ever happened. When I had to pay $610 at a below average hotel due to the demand this particular weekend, I know I’m waaay overpaying for a hotel that is not good but I at least expect them to make the guests feel safe, which they failed to do quite spectacularly. Don’t stay here. Totally unprofessional as well as liars.