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Best Western Plus City Centre/Centre-Ville

115 US$

/natt

Snitt för november

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Priser för Best Western Plus City Centre/Centre-Ville

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115 US$

/natt

Snitt för november

Genomsnittliga priser per månad

På Best Western Plus City Centre/Centre-Ville är priset per natt i genomsnitt 107 US$ under den billigaste månaden (januari) och 259 US$ under den dyraste månaden (september), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Best Western Plus City Centre/Centre-Ville efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	107 US$
februari	143 US$
mars	123 US$
april	121 US$
maj	158 US$
juni	167 US$
juli	203 US$
augusti	237 US$
september	259 US$
oktober	194 US$
november	115 US$
december	141 US$

Dyrast: september (ca 259 US$)

Billigast: januari (ca 107 US$)

Om detta boende

Enjoy an indoor pool and a 24-hour fitness center in the heart of Québec City, close to major attractions.

Läge

1.00 kilometer(s) from Old Quebec, walking tours, shopping, major touristic attractions and host for many festivals.. 1.00 kilometer(s) from Vieux Port, public market, boutiques, restaurants, art and antique galleries.. 2.00 kilometer(s) from Chateau Frontenac, the most photographed hotel in the world.. 3.00 kilometer(s) from Videotron Cemtre, hockey games, concerts and events.. 1.00 kilometer(s) from Quebec City Convention Ce. 3.00 kilometer(s) from Centre de Foires/Expocite, Congress Center and exhibition center for special events.. 2 block(s) from St. Joseph Street, shopping, restaurants, bars, theaters, business.. 2.00 kilometer(s) from Plains of Abraham, large park, historic site, outdoor sports, concerts, miscellaneous events.. 2.00 kilometer(s) from Quebec Cruise Terminal, arrival and departure dock for cruise ships.. 1.30 kilometer(s) from Grand Theatre de Quebec, concert hall. 2.00 kilometer(s) from Museum of Civilization, one of the largest museums in the Province of Quebec.. 15.00 kilometer(s) from Aquarium of Quebec, 10,000 marine animals that inhabit the Aquarium include fish, reptiles, amphibians, and sea mammals.. 2.50 kilometer(s) from National Museum of Fine A. 30.00 kilometer(s) from Valcartier Village Vacanc, giant water park during the summer, largest winter playground in America during winter.. 11.00 kilometer(s) from Ice Hotel, ice bar and wedding chapel.. 16.00 kilometer(s) from Wendake Huron-Wendat, his. 35.00 kilometer(s) from Shrine of Sainte-Anne-de-. 10.00 kilometer(s) from Galeries de la Capitale, shopping mall. 9.00 kilometer(s) from Laurier Quebec, shopping mall. 9.00 kilometer(s) from Place Sainte-Foy, shopping mall. 2.00 kilometer(s) from Place Fleur de Lys, shopping mall. 10.00 kilometer(s) from Sainte-Foy . 20.00 kilometer(s) from Levis . 25.00 kilometer(s) from Sainte-Anne de Beaupre . 37.00 kilometer(s) from Sainte-Marie de Beauce . 50.00 kilometer(s) from Montmagny . 80.00 kilometer(s) from Saint-Georges de Beauce . 80.00 kilometer(s) from Trois-Rivieres . 120 kilometer(s) from La Malbaie . 153 kilometer(s) from Drummondville . 253 kilometer(s) from Montreal . 255 kilometer(s) from Laval . 451 kilometer(s) from Hull/Ottawa . 0.50 kilometer(s) from Ubisoft & Beenox. 1.00 kilometer(s) from ABB Bomen Company. 1.00 kilometer(s) from CGI, Cognicase Incorporated. 6.00 kilometer(s) from C.H.U.L. Hospital. 1.00 kilometer(s) from Desjardins. 1.00 kilometer(s) from Radio Canada Television, public television broadcast company. 1.00 kilometer(s) from Rothmans Benson & Hedges. 1.00 kilometer(s) from S.A.A.Q.. 1.00 kilometer(s) from Stadacona papers company. 0.50 kilometer(s) from National School of Public Administration . 1.00 kilometer(s) from Quebec University. 6.00 kilometer(s) from Universite Laval. 30.00 kilometer(s) from Stoneham Ski Station. 40.00 kilometer(s) from Mont St-Anne Ski Station. 80.00 kilometer(s) from Le Massif Ski Station.

Parkering
Husdjursvänligt
Pool
Fitnessrum/Gym
Business center
Rumservice

Läge

330 Rue de La Couronne,au coin de la Rue du Roi,Quebec City,Quebec G1K 6E6,CA, Saint-Roch, Québec, Agglomération de Québec, Kanada

Mer platsinformation

Rumsalternativ

Business Room, King Bed

Luftkonditionering

Kylskåp

Mikrovågsugn

Deluxe

Double Room, Double Bed

Economy, Double Bed

Deluxe, King Bed

Double Room, 2 Single Beds

Executive, King Bed

Double Room

Business Room

Suite, Double Bed

Superior, King Bed

2 Queen Beds

Luftkonditionering

Kylskåp

Mikrovågsugn

Business Room, 2 Queen Beds

Luftkonditionering

Kylskåp

Mikrovågsugn

King Bed

Luftkonditionering

Kylskåp

Mikrovågsugn

Economy Single

Gästrecensioner för Best Western Plus City Centre/Centre-Ville

7.7

Bra

Baserat på 2 033 verifierade recensioner

Vem bor här?

Företag

14%

Par

33%

Familj

35%

Grupper

13%

Ensamresande

3%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Best Western Plus City Centre Centre-Ville berömmer gästerna ofta rena, bekväma rum och vänlig, hjälpsam personal, med ett gångavstånd till Gamla Quebec, även om det omgivande området St-Roch kan kännas lite otryggt och mindre bekvämt efter mörkrets inbrott.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Best Western Plus City Centre Centre-Ville berömmer gästerna ofta rena, bekväma rum och vänlig, hjälpsam personal, med ett gångavstånd till Gamla Quebec, även om det omgivande området St-Roch kan kännas lite otryggt och mindre bekvämt efter mörkrets inbrott.

Parkering är en återkommande punkt som kritiseras: begränsat antal platser, grus- eller utomhusparkeringar och relativt höga nattliga avgifter. Vissa rum känns daterade med flagnande sänggavlar eller bullrig/ineffektiv luftkonditionering, och det förekommer ibland mindre underhållsarbete, problem med hissar eller trängsel vid poolen. Hotellets restauranger och frukosten får många lovord, men frukost ingår inte och servicekvaliteten kan variera. Sammantaget passar hotellet resenärer som söker modern komfort och bra värde en kort promenad från Gamla Quebec, förutsatt att de är bekväma med området och extra parkeringskostnader.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Hotellfaciliteterna inkluderar en liten inomhuspool och parkering på plats, men många rapporterar begränsat antal platser, grus- eller utomhusparkeringar och höga avgifter. Hissarna har ibland varit ur funktion, gymmet känns instängt för några och det finns laddstationer för elbilar.

Relaterade gästrecensioner

10

Yik-Ching

28 sep. 2025

·

Stannade 1 natt

Nice and spacious room, good location, appreciate the electric car chargers. Only issue is the noisy air conditioner right beside the bed.

Nice and spacious room, good location, appreciate the electric car chargers. Only issue is the noisy air conditioner right beside the bed.

4

Andrea

11 aug. 2024

·

Stannade 1 natt

I was disappointed with my stay at this hotel. First of all, I was not expecting to pay an extra 32$ for parking considering the price of the hotel+ the parking was on gravel. Super hard to roll the luggage. Other than that, our room had a smell of a wet dog which was pugent when we entered the room. But room was clean. The AC in our room was noisy and personally I would've prefer have body soap dispensers instead of little bottles which would've made the site more ecofriendly.... One of the 2 elevators were broken down, creating massive trafic and wait...

I was disappointed with my stay at this hotel. First of all, I was not expecting to pay an extra 32$ for parking considering the price of the hotel+ the parking was on gravel. Super hard to roll the luggage. Other than that, our room had a smell of a wet dog which was pugent when we entered the room. But room was clean. The AC in our room was noisy and personally I would've prefer have body soap dispensers instead of little bottles which would've made the site more ecofriendly.... One of the 2 elevators were broken down, creating massive trafic and wait...

10

William

2 juli 2025

·

Stannade 2 nätter

Excellent value and walkable to historic places. Easy parking at library. Room was very warm and thermostat was locked. Needed to have the front desk add a fan to the room. They were very nice. The gym had no air circulating and was stifling. Needs fans.

Excellent value and walkable to historic places. Easy parking at library. Room was very warm and thermostat was locked. Needed to have the front desk add a fan to the room. They were very nice. The gym had no air circulating and was stifling. Needs fans.

8

Kelly

18 aug. 2024

·

Stannade 1 natt

Parking lot rough and hard to find a spot

Parking lot rough and hard to find a spot

10

Christian

24 juli 2025

·

Stannade 1 natt

Pas de stationnement inclus, l'eau de la piscine était froide mais pour le reste c'était parfait. L'hôtel est vraiment bien situé.

Pas de stationnement inclus, l'eau de la piscine était froide mais pour le reste c'était parfait. L'hôtel est vraiment bien situé.

10

Emily

27 mars 2025

·

Stannade 1 natt

Property is great! Clean and updated. Parking is a mud pit. Would stay here again.

Property is great! Clean and updated. Parking is a mud pit. Would stay here again.

8

Vanessa

30 jan. 2026

·

Stannade 1 natt

It was a great stay! Good location but little bit far from the old Quebec in the winter weather. The lobby is beautiful, cozy and clean,2 nice restaurants as well. We loved the pool too!! We booked a suite and everything was good! The housekeeper forgot to clean the nightstand it was sticky and you could see the glass marks. Not a big deal I wiped it. The only thing that I didn’t like was the price of the parking. (Not worth 36$/night for an outdoor parking lot with no security!)

It was a great stay! Good location but little bit far from the old Quebec in the winter weather. The lobby is beautiful, cozy and clean,2 nice restaurants as well. We loved the pool too!! We booked a suite and everything was good! The housekeeper forgot to clean the nightstand it was sticky and you could see the glass marks. Not a big deal I wiped it. The only thing that I didn’t like was the price of the parking. (Not worth 36$/night for an outdoor parking lot with no security!)

8

Sarah

3 aug. 2025

·

Stannade 1 natt

Rooms are nice and clean, lots of space. Beds are comfy. Parking cost extra and is outside, self park, there are 2 small gravel parking lots around the corner from the hotel. Not the greatest, but not the worst. The pool is nice, but small; it was very crowded as it was raining outside everyone wanted in the pool at the same time. Otherwise our stay has been very nice.

Rooms are nice and clean, lots of space. Beds are comfy. Parking cost extra and is outside, self park, there are 2 small gravel parking lots around the corner from the hotel. Not the greatest, but not the worst. The pool is nice, but small; it was very crowded as it was raining outside everyone wanted in the pool at the same time. Otherwise our stay has been very nice.

8

Scott

14 juni 2025

·

Stannade 2 nätter

The parking was expensive and the lot was not paved and felt unsafe. The interior of the hotel was in good shape. We enjoyed our stay.

The parking was expensive and the lot was not paved and felt unsafe. The interior of the hotel was in good shape. We enjoyed our stay.

6

Legni

14 aug. 2024

·

Stannade 3 nätter

I loved the location since it is just a 30-minute walk to where the action is. The hotel looks pretty nice from the outside but the inside was not that great. My room had a bad smell that the hotel tried to hide by cranking up the A/C. There is only 2 elevators in the property and one was broken upon arrival. I left 4 days later and the elevator has not being repaired. I wasted lot of time just waiting for the one operational elevator.

I loved the location since it is just a 30-minute walk to where the action is. The hotel looks pretty nice from the outside but the inside was not that great. My room had a bad smell that the hotel tried to hide by cranking up the A/C. There is only 2 elevators in the property and one was broken upon arrival. I left 4 days later and the elevator has not being repaired. I wasted lot of time just waiting for the one operational elevator.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många gäster tyckte att rummen och allmänna utrymmen var mycket rena, men återkommande rapporter nämner lukt av husdjur eller mögel, fläckiga eller slitna ytor och ojämn städning.

Relaterade gästrecensioner

10

Kulsoom

8 aug. 2025

·

Stannade 3 nätter

Clean, spacious rooms. New and comfortable. Helpful staff.

Clean, spacious rooms. New and comfortable. Helpful staff.

10

Jean-Philippe

15 feb. 2026

·

Stannade 1 natt

Clean room, very comfortable bed, nice sheets.

Clean room, very comfortable bed, nice sheets.

2

Morgan

18 aug. 2025

·

Stannade 1 natt

The shower in our room was the worst hotel shower experience I have ever had, the shower head was very dirty causing it to spray water all over the floor, along with this there was no body wash/shampoo and the tub did not drain. When I told staff this issue they did nothing to address the issue and just said they would look into fixing it for the next guest.

The shower in our room was the worst hotel shower experience I have ever had, the shower head was very dirty causing it to spray water all over the floor, along with this there was no body wash/shampoo and the tub did not drain. When I told staff this issue they did nothing to address the issue and just said they would look into fixing it for the next guest.

2

eric

13 okt. 2025

·

Stannade 2 nätter

J'ai été très déçu de mon séjour à l'hôtel Best Western et j'ai même dû quitter l'hôtel avant la fin de mon voyage et me trouver un autre hôtel. Odeur de chien étouffante dans les ascenseurs dans les corridors. J'ai choisi cet hôtel de luxe et payer 750$ la nuit pour ne pas avoir ce genre de problème que l'on retrouve dans des établissements à prix modiques. Après avoir fait part du problème à trois reprises avec trois employés différent du comptoir de réception et des promesses de correction immédiate du problème de chacun de ces employés 12 heures plus tard rien n'avait changé et aucun entretien d'ascenseur ou de corridor n'avait été faits malgré le fait que les employés de l'entretien ménager était présent. J'ai dû écourter mon séjour dans cet hôtel et je ne recommande à personne de ses journées à cet hôtel Best Western de Québec centre-ville. Ce n'est pas un hôtel pour être humain c'est un hôtel pour chien avec plusieurs chiens dans l'établissement.

J'ai été très déçu de mon séjour à l'hôtel Best Western et j'ai même dû quitter l'hôtel avant la fin de mon voyage et me trouver un autre hôtel. Odeur de chien étouffante dans les ascenseurs dans les corridors. J'ai choisi cet hôtel de luxe et payer 750$ la nuit pour ne pas avoir ce genre de problème que l'on retrouve dans des établissements à prix modiques. Après avoir fait part du problème à trois reprises avec trois employés différent du comptoir de réception et des promesses de correction immédiate du problème de chacun de ces employés 12 heures plus tard rien n'avait changé et aucun entretien d'ascenseur ou de corridor n'avait été faits malgré le fait que les employés de l'entretien ménager était présent. J'ai dû écourter mon séjour dans cet hôtel et je ne recommande à personne de ses journées à cet hôtel Best Western de Québec centre-ville. Ce n'est pas un hôtel pour être humain c'est un hôtel pour chien avec plusieurs chiens dans l'établissement.

10

kiat

15 dec. 2025

·

Stannade 1 natt

Clean room

Clean room

8

Hanni

13 sep. 2025

·

Stannade 3 nätter

Nothing to complain about aside from the fact that the carpet in the room was extra dirty i walked bare feet in the room for a few minutes and my feet turned black. The housekeepers seemed to have vacuumed the carpet but they probsbly didnt do a good enough job

Nothing to complain about aside from the fact that the carpet in the room was extra dirty i walked bare feet in the room for a few minutes and my feet turned black. The housekeepers seemed to have vacuumed the carpet but they probsbly didnt do a good enough job

10

Marc-André

4 jan. 2026

·

Stannade 1 natt

Quiet and very clean room

Quiet and very clean room

6

Salima

3 sep. 2025

·

Stannade 5 nätter

Le ménage quotidien se limitait à laver le plancher de la SDB , faire le lit sommairement et remplacer les serviettes. J’ai dû essuyer les surfaces moi même avec des lingettes désinfectantes.

Le ménage quotidien se limitait à laver le plancher de la SDB , faire le lit sommairement et remplacer les serviettes. J’ai dû essuyer les surfaces moi même avec des lingettes désinfectantes.

2

Jane

6 okt. 2024

·

Stannade 1 natt

Unfortunately our stay was not pleasant as we discovered bed bugs shortly after going to bed! The hotel was not able to move us to another room in the hotel nor did they feel they would be able to secure a room at another hotel near the train station. We checked out of our room at 2:00 am and spent the rest of the night in the hotel lobby none of us getting any sleep. I requested a refund when we checked out but as I made the reservation through Expedia I was informed that the hotel could not issue a refund - it would need to come from Expedia. NOT pleased!! The fact we found bed bugs did not seem to shock the staff member even though he apologized for the incident. I would not recommend this hotel!

Unfortunately our stay was not pleasant as we discovered bed bugs shortly after going to bed! The hotel was not able to move us to another room in the hotel nor did they feel they would be able to secure a room at another hotel near the train station. We checked out of our room at 2:00 am and spent the rest of the night in the hotel lobby none of us getting any sleep. I requested a refund when we checked out but as I made the reservation through Expedia I was informed that the hotel could not issue a refund - it would need to come from Expedia. NOT pleased!! The fact we found bed bugs did not seem to shock the staff member even though he apologized for the incident. I would not recommend this hotel!

6

Chantal

6 sep. 2025

·

Stannade 4 nätter

Je n’ai pas aimé la senteur dans la chambre, il y avait une odeur très forte d’urine de chat ou chien sur le tapis. Difficulté à dormir avec cette senteur. Apres la première nuit je suis allé voir la réception et le gars m’a dit qu’il n’avait pas d’autres chambres de disponible sauf une Ét elle était très petite et avait la même senteur mais légèrement moins forte.

Je n’ai pas aimé la senteur dans la chambre, il y avait une odeur très forte d’urine de chat ou chien sur le tapis. Difficulté à dormir avec cette senteur. Apres la première nuit je suis allé voir la réception et le gars m’a dit qu’il n’avait pas d’autres chambres de disponible sauf une Ét elle était très petite et avait la même senteur mais légèrement moins forte.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är ofta rymliga och bekväma med bra sängar och lugna för sömn, men flera noterar daterad inredning, dämpad belysning eller begränsade uttag, samt bullrig eller svårreglerad A/C tillsammans med ibland mindre underhållsarbete.

Relaterade gästrecensioner

8

Ariane

4 nov. 2025

·

Stannade 1 natt

The room was clean and the staff were great. However, the coffee machine didn’t and neither did the tv. After calling for maintenance to fix the tv, it still cut out half way through the movie.

The room was clean and the staff were great. However, the coffee machine didn’t and neither did the tv. After calling for maintenance to fix the tv, it still cut out half way through the movie.

10

Karine

5 nov. 2025

·

Stannade 1 natt

Nice room layout. Instead of side by side, the two beds were on opposit walls in an L shaped room, which feels more private in a way. Beds are comfortable. The headboard is covered in pleather that is badly peeling, though, the hotel should consider replacing or reupholstering those soon.

Nice room layout. Instead of side by side, the two beds were on opposit walls in an L shaped room, which feels more private in a way. Beds are comfortable. The headboard is covered in pleather that is badly peeling, though, the hotel should consider replacing or reupholstering those soon.

6

Alain

1 sep. 2024

·

Stannade 2 nätter

Spacious room. Comfortable beds. Noisy air conditioning, constantly turning on / off

Spacious room. Comfortable beds. Noisy air conditioning, constantly turning on / off

10

Kihana

26 feb. 2026

·

Stannade 1 natt

The room was spacious

The room was spacious

10

Alison

11 nov. 2025

·

Stannade 2 nätter

The hotel room was spacious with a very comfortable bed, and it was nice and quiet. There are good cafes and shops nearby and the old town is an easy 20 - 30 walk. A great spot for a city break.

The hotel room was spacious with a very comfortable bed, and it was nice and quiet. There are good cafes and shops nearby and the old town is an easy 20 - 30 walk. A great spot for a city break.

10

Samuel

18 mars 2025

·

Stannade 1 natt

The room was amazing

The room was amazing

10

Emilie

13 dec. 2025

·

Stannade 1 natt

Very comfy king-size bed with a lot of pillows, huge shower and TV. Lowest price in town for this quality!

Very comfy king-size bed with a lot of pillows, huge shower and TV. Lowest price in town for this quality!

4

Ho Ying

12 okt. 2025

·

Stannade 2 nätter

Carpet got a bit of smell. The room is very dim with no light from ceiling. Very few sockets in the room.

Carpet got a bit of smell. The room is very dim with no light from ceiling. Very few sockets in the room.

6

Christophe

1 okt. 2025

·

Stannade 1 natt

Plutôt décevant Chambres grandes mais vielles Pas possible d'éteindre la climatisation et elle fait un bruit d'enfer. Le quartier ''est pas le meilleur de Quebec

Plutôt décevant Chambres grandes mais vielles Pas possible d'éteindre la climatisation et elle fait un bruit d'enfer. Le quartier ''est pas le meilleur de Quebec

4

Nancy

19 okt. 2025

·

Stannade 3 nätter

Housekeeping knocked on the door at 930 in the morning. Put in a room that had a joining door. So loud, had to ask to be moved to another room. Front desk mistake- did not add parking when parking form was filled out. No communication about it.

Housekeeping knocked on the door at 930 in the morning. Put in a room that had a joining door. So loud, had to ask to be moved to another room. Front desk mistake- did not add parking when parking form was filled out. No communication about it.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen beskrivs ofta som vänlig och hjälpsam i receptionen, men vissa gäster upplevde långsam respons, dålig kommunikation eller ojämn service i restaurangen och städningen.

Relaterade gästrecensioner

4

Vanessa

17 juli 2025

·

Stannade 1 natt

We checked in at your hotel at 4:30 PM, and upon arrival, we found our room extremely hot, while the outside temperature was around 35°C. Despite our attempts to adjust the thermostat, the room remained uncomfortably warm. We contacted the front desk at 5:30 PM, and were told maintenance would be notified. After heading to the pool for some time and returning, we found the room still hot. We followed up again with the front desk and were told maintenance had been called, but no one had reached out to us with any update. Later that evening, we returned to the room around 11 PM, only to find the AC still not working properly and the temperature still at 25.2°C. At that point, we were offered a fan or to change rooms. Given the exhausting day we had — after a long drive and with a child and an elderly family member — we had no choice but to gather all our belongings and move to another room late at night. What added to our frustration was that the room was clearly not inspected for comfort before check-in, and there was a lack of proactive communication or follow-up from staff regarding the issue. However, we do want to acknowledge the kindness of one staff member who helped us move our luggage during the room transfer. We hope you take this feedback seriously, as guest comfort and communication are essential, especially when traveling with vulnerable family members.

We checked in at your hotel at 4:30 PM, and upon arrival, we found our room extremely hot, while the outside temperature was around 35°C. Despite our attempts to adjust the thermostat, the room remained uncomfortably warm. We contacted the front desk at 5:30 PM, and were told maintenance would be notified. After heading to the pool for some time and returning, we found the room still hot. We followed up again with the front desk and were told maintenance had been called, but no one had reached out to us with any update. Later that evening, we returned to the room around 11 PM, only to find the AC still not working properly and the temperature still at 25.2°C. At that point, we were offered a fan or to change rooms. Given the exhausting day we had — after a long drive and with a child and an elderly family member — we had no choice but to gather all our belongings and move to another room late at night. What added to our frustration was that the room was clearly not inspected for comfort before check-in, and there was a lack of proactive communication or follow-up from staff regarding the issue. However, we do want to acknowledge the kindness of one staff member who helped us move our luggage during the room transfer. We hope you take this feedback seriously, as guest comfort and communication are essential, especially when traveling with vulnerable family members.

10

carmen

4 sep. 2025

·

Stannade 1 natt

The staff at the hotel were extremely courteous and helpful The even handed us a map with helpful markings to assist with our visit - much appreciated. On the other hand, the staff at the 330 restaurant were a bit rude, and offered poor service.

The staff at the hotel were extremely courteous and helpful The even handed us a map with helpful markings to assist with our visit - much appreciated. On the other hand, the staff at the 330 restaurant were a bit rude, and offered poor service.

2

Prakash

19 okt. 2025

·

Stannade 1 natt

Worst customer service. They didn’t even ask how was the stay and thank you. So disappointing!

Worst customer service. They didn’t even ask how was the stay and thank you. So disappointing!

4

manita

25 aug. 2025

·

Stannade 3 nätter

I have stayed here in 2018 and it was great that time but this second time 2025, the property might have been renovated but in 6-7 story building , only 1 water dispenser where water comes drop by drop ?? Then literally no slippers in room , no bathrobes , no water in room ? Service at its worst, have to call 4 times reception to get a glass and then finally go ousrslves to reception to get when no service comes to room. They charge us so much but literally no service ! Horrible experience . We left room in morning and came late night and room wasn’t cleaned, when we called the reception they said no cleaner available !!!! We took family suite with sofa bed, but the spring bed is so bad that your body hurts, when asked to change the room , they said not available !! Never coming back to this hotel ever again !! The service is very very poor !!

I have stayed here in 2018 and it was great that time but this second time 2025, the property might have been renovated but in 6-7 story building , only 1 water dispenser where water comes drop by drop ?? Then literally no slippers in room , no bathrobes , no water in room ? Service at its worst, have to call 4 times reception to get a glass and then finally go ousrslves to reception to get when no service comes to room. They charge us so much but literally no service ! Horrible experience . We left room in morning and came late night and room wasn’t cleaned, when we called the reception they said no cleaner available !!!! We took family suite with sofa bed, but the spring bed is so bad that your body hurts, when asked to change the room , they said not available !! Never coming back to this hotel ever again !! The service is very very poor !!

8

Belva

26 okt. 2025

·

Stannade 3 nätter

Luke at front desk was a breathe of fresh air polite, smiling very helpful when out of his way to help us 😊 and the old city was great !!!

Luke at front desk was a breathe of fresh air polite, smiling very helpful when out of his way to help us 😊 and the old city was great !!!

10

Michael

30 aug. 2025

·

Stannade 1 natt

Front desk staff were the best we have ever dealt with!

Front desk staff were the best we have ever dealt with!

10

Maxime

28 dec. 2025

·

Stannade 1 natt

J’ai passé un excellent séjour dans cet hôtel. Les chambres étaient propres et confortables, le lit très agréable et tout était bien entretenu. Le personnel a été particulièrement accueillant et toujours disponible pour aider — un vrai plus.

J’ai passé un excellent séjour dans cet hôtel. Les chambres étaient propres et confortables, le lit très agréable et tout était bien entretenu. Le personnel a été particulièrement accueillant et toujours disponible pour aider — un vrai plus.

2

Maureen

27 okt. 2025

·

Stannade 7 nätter

No breakfast, I looked up what the plus ment in the hotels name. It stated breakfast was included. I asked at the front desk about this and all of a sudden her English got bad and seemed like she didn’t know what I was saying. This is a hotel that I bet a lot of people are from the us visiting. Shouldn’t the front desk know to speak English.

No breakfast, I looked up what the plus ment in the hotels name. It stated breakfast was included. I asked at the front desk about this and all of a sudden her English got bad and seemed like she didn’t know what I was saying. This is a hotel that I bet a lot of people are from the us visiting. Shouldn’t the front desk know to speak English.

8

Amy

20 dec. 2025

·

Stannade 1 natt

The room was nice - staff were very friendly and helpful!

The room was nice - staff were very friendly and helpful!

10

Robert

10 okt. 2025

·

Stannade 6 nätter

Due to problems with a rental property we needed a hotel asap. Manager Jeremy and Marwa as well as the other staff were super helpful. So glad we found this lovely hotel and that they had room for us.

Due to problems with a rental property we needed a hotel asap. Manager Jeremy and Marwa as well as the other staff were super helpful. So glad we found this lovely hotel and that they had room for us.

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Läge

Gångavstånd till Gamla Quebec på cirka 15–30 minuter och nära till kaféer, butiker och kollektivtrafik, men flera recensioner nämner synlig hemlöshet och att området St-Roch kan kännas obekvämt på natten.

Relaterade gästrecensioner

8

Chantal

29 dec. 2024

·

Stannade 6 nätter

This is a great hotel despite its location in the St. Roch area. The area is bad with littered streets and a large tweaked out local homeless population. It is also very close to the touristic area which is great!

This is a great hotel despite its location in the St. Roch area. The area is bad with littered streets and a large tweaked out local homeless population. It is also very close to the touristic area which is great!

10

Mark

6 okt. 2025

·

Stannade 2 nätter

Nice long walk to Vieux Quebec Cite and other sites, including Citadel & Plains of Abraham from which there are lovely views of the river. Be in good shape and wear comfy shoes.

Nice long walk to Vieux Quebec Cite and other sites, including Citadel & Plains of Abraham from which there are lovely views of the river. Be in good shape and wear comfy shoes.

8

Mari

13 sep. 2025

·

Stannade 1 natt

周辺ホテルより、観光地から少し歩く分、お値段は手頃でした。部屋はきれいでベッドの寝心地も良かったです。水周りも清潔でした。フロントの方も親切でした。部屋が１階で、雨の日だったこともあり、少し湿気臭い感じがありました。

周辺ホテルより、観光地から少し歩く分、お値段は手頃でした。部屋はきれいでベッドの寝心地も良かったです。水周りも清潔でした。フロントの方も親切でした。部屋が１階で、雨の日だったこともあり、少し湿気臭い感じがありました。

8

Bob and Liz

21 aug. 2025

·

Stannade 3 nätter

Hotel was clean, renovated & the 330 Cafe for breakfast was great! Hotel & restaurant staff were very friendly and helpful, big thank you to Elizabeth for providing us such great info! Now the hotel is located in downtown Quebec City & with all downtowns these days, there is homelessness. Although walking during the day was fine, there were parts that you need to be attentive and stay to main streets, night time we used Uber. We walked during the day to Old Quebec City & we were able to do it in 28 minutes not far, but lots of hills! Parking at the hotel was not free, $32/day but that is not surprising for city that is a vacation destination, parking lot was gravel. I would stay at this hotel again, but if you're looking to be in the heart of Old Quebec City it is a 28 minute uphill walk.

Hotel was clean, renovated & the 330 Cafe for breakfast was great! Hotel & restaurant staff were very friendly and helpful, big thank you to Elizabeth for providing us such great info! Now the hotel is located in downtown Quebec City & with all downtowns these days, there is homelessness. Although walking during the day was fine, there were parts that you need to be attentive and stay to main streets, night time we used Uber. We walked during the day to Old Quebec City & we were able to do it in 28 minutes not far, but lots of hills! Parking at the hotel was not free, $32/day but that is not surprising for city that is a vacation destination, parking lot was gravel. I would stay at this hotel again, but if you're looking to be in the heart of Old Quebec City it is a 28 minute uphill walk.

10

Alison

11 nov. 2025

·

Stannade 2 nätter

The hotel room was spacious with a very comfortable bed, and it was nice and quiet. There are good cafes and shops nearby and the old town is an easy 20 - 30 walk. A great spot for a city break.

The hotel room was spacious with a very comfortable bed, and it was nice and quiet. There are good cafes and shops nearby and the old town is an easy 20 - 30 walk. A great spot for a city break.

10

Margaretha Theodora Maria

12 aug. 2025

·

Stannade 3 nätter

The hotel has an amazing restaurant. Staff are friendly and helpful. The location is great for getting to old Quebec. However, walking late at night is not recommended.

The hotel has an amazing restaurant. Staff are friendly and helpful. The location is great for getting to old Quebec. However, walking late at night is not recommended.

10

GERALD E

3 okt. 2025

·

Stannade 4 nätter

Hotel is conveniently located within walking distance of Old Quebec as well as restaurants. Staff is knowledgeable and polite and always ready to assist. Would highly recommend this hotel and location and would definitely stay here again.

Hotel is conveniently located within walking distance of Old Quebec as well as restaurants. Staff is knowledgeable and polite and always ready to assist. Would highly recommend this hotel and location and would definitely stay here again.

8

NICOLA

8 aug. 2024

·

Stannade 1 natt

The hotel property was very nice. The room, lobby and pool were clean and well-maintained. The pool was done very nicely. The issue is the area around the hotel. Many homeless people were lying in doorways, there was a strong smell of urine and I didn't feel safe walking there with my children. I didn't go into the old town in the evening due to the fairly long walk and the fact that I didn't feel safe walking back through that area in the dark. It's a shame because the hotel itself is very nice.

The hotel property was very nice. The room, lobby and pool were clean and well-maintained. The pool was done very nicely. The issue is the area around the hotel. Many homeless people were lying in doorways, there was a strong smell of urine and I didn't feel safe walking there with my children. I didn't go into the old town in the evening due to the fairly long walk and the fact that I didn't feel safe walking back through that area in the dark. It's a shame because the hotel itself is very nice.

8

Ana

8 juni 2025

·

Stannade 1 natt

Great location, and very walkable.

Great location, and very walkable.

6

Katherine

20 aug. 2024

·

Stannade 3 nätter

Hotel was outdated and needed an upgrade. The bed/headboard had visible wear and tear, as well as the bathroom. Sofabed was so uncomfortable. I can feel the springs on my ribs and back while sleeping. Hotel location was close to dinings/bar, but felt unsafe walking around due to several homeless people in the area.

Hotel was outdated and needed an upgrade. The bed/headboard had visible wear and tear, as well as the bathroom. Sofabed was so uncomfortable. I can feel the springs on my ribs and back while sleeping. Hotel location was close to dinings/bar, but felt unsafe walking around due to several homeless people in the area.

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Måltider

Hotellets restauranger och frukosten får många positiva kommentarer, men frukost ingår inte och kvaliteten och servicen kan vara varierande; rums서비스 var inte tillgänglig under hektiska perioder.

Relaterade gästrecensioner

10

carmen

4 sep. 2025

·

Stannade 1 natt

The staff at the hotel were extremely courteous and helpful The even handed us a map with helpful markings to assist with our visit - much appreciated. On the other hand, the staff at the 330 restaurant were a bit rude, and offered poor service.

The staff at the hotel were extremely courteous and helpful The even handed us a map with helpful markings to assist with our visit - much appreciated. On the other hand, the staff at the 330 restaurant were a bit rude, and offered poor service.

10

Heather

23 nov. 2025

·

Stannade 2 nätter

Clean friendly staff great on-site restaurants

Clean friendly staff great on-site restaurants

10

Marilyn

26 sep. 2025

·

Stannade 3 nätter

Our room was clean and convenient. The 330 breakfast place was quick and very good. We dined twice at the Nouvo Cuisine restaurant and our meals were excellent. The hotel is a short walk to Stop 6 on the hop on hop off tour bus line. Wi-fi was fast.

Our room was clean and convenient. The 330 breakfast place was quick and very good. We dined twice at the Nouvo Cuisine restaurant and our meals were excellent. The hotel is a short walk to Stop 6 on the hop on hop off tour bus line. Wi-fi was fast.

8

Frédéric

28 nov. 2025

·

Stannade 2 nätter

Personnel courtois, chambre propre et confortable. Par contre, au restaurant pour le déjeuner, c’était décevant. Nourriture très cuite, comme si c’était réchauffé car nous avons reçu nos assiettes trop rapidement.

Personnel courtois, chambre propre et confortable. Par contre, au restaurant pour le déjeuner, c’était décevant. Nourriture très cuite, comme si c’était réchauffé car nous avons reçu nos assiettes trop rapidement.

8

Spencer

29 sep. 2024

·

Stannade 3 nätter

Good breakfast. Limited but good evening dining at the hotel. Very pleasant efficient staff in the restaurants and lobby. Hotel is convenient to walk most lower areas of the city. Less so to Plains of Abraham and Fairmont Hotel areas. Heavy traffic makes the Hop On Hop Off bus a poor option for getting around. Cabs are a better bet.

Good breakfast. Limited but good evening dining at the hotel. Very pleasant efficient staff in the restaurants and lobby. Hotel is convenient to walk most lower areas of the city. Less so to Plains of Abraham and Fairmont Hotel areas. Heavy traffic makes the Hop On Hop Off bus a poor option for getting around. Cabs are a better bet.

4

Kevin

17 okt. 2024

·

Stannade 2 nätter

The website and the person at check-in said they had room service. When I called, they said, "We\'re really busy right now. There\'s lots of restaurants near by. Why don\'t you go there?" The headboards in the room were covered in cheap pleather that peeled and fell off into the sheets whenever you moved. The service person who came up to check our air conditioning was rude to the point of being frightening. The area around the hotel is filled with graffiti and a very large unhoused community. They charged an exorbitant fee for very poor quality. It is walkable to get to Old Quebec, if you are in good shape. There are a few cute coffee shops nearby.

The website and the person at check-in said they had room service. When I called, they said, "We\'re really busy right now. There\'s lots of restaurants near by. Why don\'t you go there?" The headboards in the room were covered in cheap pleather that peeled and fell off into the sheets whenever you moved. The service person who came up to check our air conditioning was rude to the point of being frightening. The area around the hotel is filled with graffiti and a very large unhoused community. They charged an exorbitant fee for very poor quality. It is walkable to get to Old Quebec, if you are in good shape. There are a few cute coffee shops nearby.

10

Brian

12 okt. 2025

·

Stannade 6 nätter

Reasonable place to stay in Quebec City. Good and friendly staff. The place was very clean and modernized. Excellent breakfast is served.

Reasonable place to stay in Quebec City. Good and friendly staff. The place was very clean and modernized. Excellent breakfast is served.

10

Margaretha Theodora Maria

12 aug. 2025

·

Stannade 3 nätter

The hotel has an amazing restaurant. Staff are friendly and helpful. The location is great for getting to old Quebec. However, walking late at night is not recommended.

The hotel has an amazing restaurant. Staff are friendly and helpful. The location is great for getting to old Quebec. However, walking late at night is not recommended.

6

Jason

13 aug. 2025

·

Stannade 2 nätter

Breakfast excellent Went to the night restaurant for desert and drinks, drinks were terrible and desert just ok

Breakfast excellent Went to the night restaurant for desert and drinks, drinks were terrible and desert just ok

10

Virginia

8 okt. 2025

·

Stannade 3 nätter

It was close to numerous restaurants. Breakfast was great. But, if you book through a third party, breakfast is not included and you do not earn points in their member reward plan.

It was close to numerous restaurants. Breakfast was great. But, if you book through a third party, breakfast is not included and you do not earn points in their member reward plan.

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10

Jennifer

13 mars 2023

·

Stannade 1 natt

Really enjoyed my stay, was there in November and it was very clean and location was great.

Really enjoyed my stay, was there in November and it was very clean and location was great.

8

France

9 mars 2023

·

Stannade 2 nätter

Ce fut agréable

Ce fut agréable

4

Jérôme

6 mars 2023

·

Stannade 2 nätter

Bien situé près des voies d'accès au Centre-Ville. Aucune insonorisation des chambres. On entend les voisins parler, prendre leur douche ou aller à la toilette...

Bien situé près des voies d'accès au Centre-Ville. Aucune insonorisation des chambres. On entend les voisins parler, prendre leur douche ou aller à la toilette...

2

Alejandro

6 mars 2023

·

Stannade 1 natt

Je n'y retournerai pas, vraiment une mauvaise expérience

Je n'y retournerai pas, vraiment une mauvaise expérience

8

Émilie

5 mars 2023

·

Stannade 1 natt

Hôtel très bien, propre, employé courtois, piscine propre, restaurant et bar très bien. Situé dans un secteur de la ville avec itinérance et toxicomane bien présent autour de l’hôtel. Pas l’idéal avec jeunes enfants.

Hôtel très bien, propre, employé courtois, piscine propre, restaurant et bar très bien. Situé dans un secteur de la ville avec itinérance et toxicomane bien présent autour de l’hôtel. Pas l’idéal avec jeunes enfants.

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