Embassy Suites by Hilton Cincinnati RiverCenter
233 US$
/nat
Gennemsnit for oktober
Priser på Embassy Suites by Hilton Cincinnati RiverCenter
Vælg datoer for at se priser og tilgængelighed
233 US$
/nat
Gennemsnit for oktober
Gennemsnitlige månedlige priser
På Embassy Suites by Hilton Cincinnati RiverCenter ligger prisen pr. nat i gennemsnit på 128 US$ i den billigste måned (december) og 238 US$ i den dyreste måned (juli), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 141 US$ |
| februar | 141 US$ |
| marts | 163 US$ |
| april | 182 US$ |
| maj | 174 US$ |
| juni | 223 US$ |
| juli | 238 US$ |
| august | 196 US$ |
| september | 236 US$ |
| oktober | 233 US$ |
| november | 165 US$ |
| december | 128 US$ |
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okt. · 233 US$
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Dyrest: juli (ca. 238 US$)
Billigst: december (ca. 128 US$)
Om dette overnatningssted
Nyd de rekreative faciliteter, såsom en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Faciliteter
Nyd de rekreative faciliteter, såsom en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i Covington? På dette hotel er der et område på 743 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.
Spisning
Som gæst på Embassy Suites by Hilton Cincinnati RiverCenter kan du nyde et måltid på The Neat eller tage et smut forbi den lokale snackbar/deli. Hvis du har lyst til at mingle med de andre gæster, bør du tage med til en gratis reception, der afholdes dagligt. Afslut dagen med en drink eller to i baren/loungen. Gratis morgenmad med tilberedning efter bestilling serveres på hverdage fra kl. 06.00 til kl. 09.00 og fra kl. 07.00 til kl. 10.00 i weekenderne.
Værelser
Føl dig hjemme i et af de 227 værelser, der indeholder køleskab og LCD-tv. Din seng er udstyret med topmadras og premium-sengetøj. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Værelset har et privat badeværelse med gratis toiletartikler og hårtørrer.
Lokation
Med et ophold ved Embassy Suites by Hilton Cincinnati RiverCenter har du en central base i Covington, kun 5 minutters kørsel fra Great American Ball Park og Newport Aquarium. Dette hotel ligger 3,1 km fra Paycor Stadium og 6,5 km fra University of Cincinnati.
I nærheden
Ohio River Valley(0.1 mil)
Northern Kentucky Convention Center(0.1 mil)
Ohio River(0.1 mil)
John A. Roebling-hængebroen(0.5 mil)
Smale Riverfront Park(0.7 mil)
The SkyStar Wheel Cincinnati(0.7 mil)
National Underground Railroad Freedom Center(0.7 mil)
Cincinnati Reds Hall of Fame and Museum(0.7 mil)
The Andrew J Brady Music Center(0.8 mil)
Great American Ball Park(0.8 mil)
MainStrasse Village(0.9 mil)
The Mercantile Library(0.9 mil)
Carew Tower(1 mil)
Fountain Square(1 mil)
Heritage Bank Center(1 mil)
Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)(8.2 mil)
Cincinnati-Northern Kentucky Int. Lufthavn (CVG)(13.3 mil)
Hamilton, Ohio (HAO-Butler County Regionale Lufthavn)(26.2 mil)
Vaskeservice
Elevator
Forretningscenter
Flersproget personale
Mødelokaler
Golfbane (i nærheden)
Lokation
10 E Rivercenter Blvd, Covington, Kentucky, USA
Ohio River Valley (0.1 mil)
Northern Kentucky Convention Center (0.1 mil)
Ohio River (0.1 mil)
John A. Roebling-hængebroen (0.5 mil)
Smale Riverfront Park (0.7 mil)
The SkyStar Wheel Cincinnati (0.7 mil)
Værelsesmuligheder
10
Suite - 1 kingsize-seng med sovesofa - tilpasset personer med nedsat mobilitet - mikrobølgeovn
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
624 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
6
Suite - flere senge - mikrobølgeovn - udsigt til flod
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
, 2 Dobbeltsenge
og 1 Sovesofa
Sover 8
900 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
5
Presidential-suite - 1 kingsize-seng - balkon
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 4
1152 ft²
AltanSeparat spiseområdeKlimaanlægOpvarmningWi-Fi (Gratis)
8
Executive-suite - 1 kingsize-seng med sovesofa - mikrobølgeovn
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
800 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
7
Suite - 1 kingsize-seng med sovesofa - mikrobølgeovn
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
624 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
10
Suite - flere senge - mikrobølgeovn
Værelsesoplysninger
2 Dobbeltsenge
og 1 Sovesofa
Sover 6
624 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
9
Suite - 1 kingsize-seng med sovesofa - mikrobølgeovn - udsigt til flod
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
624 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
8
Værelse - 1 kingsize-seng med sovesofa - tilpasset personer med nedsat mobilitet (Roll-in Shower)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
624 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
Gæsteanmeldelser af Embassy Suites by Hilton Cincinnati RiverCenter
7.7
God
Baseret på 1.141 verificerede anmeldelser
Hvem overnatter her?
Business
22%
Par
25%
Familie
39%
Gruppe
9%
Solorejsende
2%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Embassy Suites by Hilton Cincinnati RiverCenter roses for sin beliggenhed ved flodbredden, udsigten over byens skyline og rummelige suiter, men mange gæster beretter om forældede interiører, vedligeholdelsesproblemer og driftsmæssige udfordringer, der påvirker indtjekning, rengøring og komfort.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Embassy Suites by Hilton Cincinnati RiverCenter roses for sin beliggenhed ved flodbredden, udsigten over byens skyline og rummelige suiter, men mange gæster beretter om forældede interiører, vedligeholdelsesproblemer og driftsmæssige udfordringer, der påvirker indtjekning, rengøring og komfort.
Hyppige klager omfatter muggen lugt, slidte tæpper og møbler, sporadiske skadedyrsobservationer og ustabil klimaanlæg eller varmt vand, selvom nogle værelser er rene og komfortable. Morgenmaden og aftenreceptionen er ofte højdepunkter, men personale mangel og udsolgte varer fører nogle gange til lange køer eller begrænsede muligheder. Poolen og faciliteterne føles slidte, med lejlighedsvise lukninger eller meget koldt vand rapporteret, og den tilhørende garage koster ekstra og kan være forvirrende at navigere i. Forvent en bekvem base med generøs plads, men varierende vedligeholdelse og service.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Faciliteterne føles forældede. Flere anmeldelser bemærker, at poolen er kold, overkloreret, beskidt eller lukket, og parkering i den tilhørende garage er betalt og forvirrende; bar- og restaurantmuligheder og service er nogle gange begrænsede eller langsomme.
Relaterede gæsteanmeldelser
6
Sujoy
6. jul. 2025
·
Overnattede 1 nat
Fantastic location. Great promise but not upto it's original glory. Mix of excellent and not so polite staff. Gradual decline over the years of staying at the Embassy Suites. Room carpet not vacuumed - remnants of previous guest on floor. Smell in room likely from carpet. Shower soap attachment broken. Given Suites, could have basic cutlery and dishes but this is a lost opportunity. Evening social hour food options have steadily eroded over the years. Used to be a nice evening charcuterie' at the social hour and half, but now no more cheeses, just chips, veggies and ranch, nuts, and trail mix. The chips were fresh but they did not refill or refilled with over 20-30 mins wait and was never refilled in the 45 mins of a 75 min total social time. Drinks were good but top shelf liquor costs extra. This may be site specific, but we stay enough at Embassy Suites to have noticed these changes over the years. For this location, parking spaces are tight and do cost $20 self park for now. May choose valet for $40 pd instead. Both have in-&-out privileges, but the method of parking validation is cumbersome (get ticket, get it validated at lobby which may be a wait if crowded, for each time going in/out). Overall, will stay again because the rooms are spacious. Staff at front desk and around were friendly, always present (a plus) and helpful. But if quality or amenities for which Embassy Suites is known for continues to decline may have to consider other places.
Fantastic location. Great promise but not upto it's original glory. Mix of excellent and not so polite staff. Gradual decline over the years of staying at the Embassy Suites. Room carpet not vacuumed - remnants of previous guest on floor. Smell in room likely from carpet. Shower soap attachment broken. Given Suites, could have basic cutlery and dishes but this is a lost opportunity. Evening social hour food options have steadily eroded over the years. Used to be a nice evening charcuterie' at the social hour and half, but now no more cheeses, just chips, veggies and ranch, nuts, and trail mix. The chips were fresh but they did not refill or refilled with over 20-30 mins wait and was never refilled in the 45 mins of a 75 min total social time. Drinks were good but top shelf liquor costs extra. This may be site specific, but we stay enough at Embassy Suites to have noticed these changes over the years. For this location, parking spaces are tight and do cost $20 self park for now. May choose valet for $40 pd instead. Both have in-&-out privileges, but the method of parking validation is cumbersome (get ticket, get it validated at lobby which may be a wait if crowded, for each time going in/out). Overall, will stay again because the rooms are spacious. Staff at front desk and around were friendly, always present (a plus) and helpful. But if quality or amenities for which Embassy Suites is known for continues to decline may have to consider other places.
4
Julie
15. aug. 2025
·
Overnattede 1 nat
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
Matt
1. aug. 2025
·
Overnattede 1 nat
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
10
Pat
30. dec. 2024
·
Overnattede 5 nætter
Over all, I like the property but hated the fact that I had to pay for parking
Over all, I like the property but hated the fact that I had to pay for parking
2
Sara
18. aug. 2025
·
Overnattede 2 nætter
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
4
Laura
13. jan. 2025
·
Overnattede 2 nætter
Coming here in December,January and February are pool is closed and cold. Bringing my grandson here 3 times and he’s never swim in your pool ( prices). New Years breakfast was horrible
Coming here in December,January and February are pool is closed and cold. Bringing my grandson here 3 times and he’s never swim in your pool ( prices). New Years breakfast was horrible
8
Sean
4. sep. 2023
·
Overnattede 1 nat
did not like how tight the parking garage is
did not like how tight the parking garage is
10
ROBERT
9. apr. 2024
·
Overnattede 1 nat
Was great except the pool was closed.
Was great except the pool was closed.
6
Tiffany
7. jul. 2025
·
Overnattede 1 nat
Hotel itself was nice and convinced location. Walkable to couple restaurants, quick trip to aquarium. Nice view of the river. Pool was over chlorinated. Eyes burning, strong smell. Pull out couch was horrible. Toilet was clogged and notified desk but maintenance wasn’t available. Asked for plunger so we could handle ourself. Not sure when it was actually brought as staff just sat it outside the door without notifying us. Found as we were leaving for breakfast the next morning.
Hotel itself was nice and convinced location. Walkable to couple restaurants, quick trip to aquarium. Nice view of the river. Pool was over chlorinated. Eyes burning, strong smell. Pull out couch was horrible. Toilet was clogged and notified desk but maintenance wasn’t available. Asked for plunger so we could handle ourself. Not sure when it was actually brought as staff just sat it outside the door without notifying us. Found as we were leaving for breakfast the next morning.
6
Stephanie
21. jul. 2025
·
Overnattede 1 nat
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Renligheden er ujævn, med gentagne rapporter om muggen eller skimmel lugt, plettede tæpper og møbler samt badeværelser, der ikke er grundigt rengjorte. Flere anmeldelser nævner også skadedyr og rengøringspersonale, der ikke møder op, medmindre det anmodes om.
Relaterede gæsteanmeldelser
2
Connie
4. aug. 2025
·
Overnattede 2 nætter
so disappointed we left a day early. in bad need of an update. dirty, stained sheets, hair in bathtub. NOT mine mine is short and gray - these were long and dark. breakfast was great - not good enough to stay longer, but they do have that going for them. inconvenient to get from street level to go up 4 floors to check in. the two individuals working the desk when we checked in were not friendly at all, not helpful as explaining breakfast reception times, location, breakfast times, etc. later we had reason to talk to other staff members who were great. I would not recommend this hotel - there are too many others around the same area. stay away!!
so disappointed we left a day early. in bad need of an update. dirty, stained sheets, hair in bathtub. NOT mine mine is short and gray - these were long and dark. breakfast was great - not good enough to stay longer, but they do have that going for them. inconvenient to get from street level to go up 4 floors to check in. the two individuals working the desk when we checked in were not friendly at all, not helpful as explaining breakfast reception times, location, breakfast times, etc. later we had reason to talk to other staff members who were great. I would not recommend this hotel - there are too many others around the same area. stay away!!
4
Bridget
6. apr. 2025
·
Overnattede 2 nætter
We have stayed at this hotel several years back and was excited to get a great price on Embassy Suites Riverfront, Covington, KY. We checked in and there were 2 front desk people. DJ kept telling the lady helping us to take the room, did you get the room? Hurry take it. My husband and I both caught what he was saying but didn’t know why. Well we got to our room and figured the why. The door to get into the room was very difficult to get into. You had to use your shoulder to open the door and to make sure it closed. The sink in the bathroom was a constant stream. We dealt with it and did not complain. We went to the reception that night at 6:00 and they were out of most snacks and what was there was very stale. Also plates and silverware were often missing from reception and breakfast. Speaking of Breakfast no plates, no bowls, no silverware and the only hot food was if you got an omelet. The poor cook doing the omelets, was all alone and it took him so long doing them one by one. I felt sorry for him. French Toast was hard, scrambled eggs were cold and sausage was floating in water. We ate and left for the day. Snacks the next night look much better, we ate dinner before so we weren’t hungry. Breakfast on Saturday was much more presentable, food was hot and very good. My husband got an omelet so we ate seperately. I went to refill our drinks and a helper came out yelling “sorry about that folks, just look away. He took the broom and swept up a cockroach off the counter. Gross
We have stayed at this hotel several years back and was excited to get a great price on Embassy Suites Riverfront, Covington, KY. We checked in and there were 2 front desk people. DJ kept telling the lady helping us to take the room, did you get the room? Hurry take it. My husband and I both caught what he was saying but didn’t know why. Well we got to our room and figured the why. The door to get into the room was very difficult to get into. You had to use your shoulder to open the door and to make sure it closed. The sink in the bathroom was a constant stream. We dealt with it and did not complain. We went to the reception that night at 6:00 and they were out of most snacks and what was there was very stale. Also plates and silverware were often missing from reception and breakfast. Speaking of Breakfast no plates, no bowls, no silverware and the only hot food was if you got an omelet. The poor cook doing the omelets, was all alone and it took him so long doing them one by one. I felt sorry for him. French Toast was hard, scrambled eggs were cold and sausage was floating in water. We ate and left for the day. Snacks the next night look much better, we ate dinner before so we weren’t hungry. Breakfast on Saturday was much more presentable, food was hot and very good. My husband got an omelet so we ate seperately. I went to refill our drinks and a helper came out yelling “sorry about that folks, just look away. He took the broom and swept up a cockroach off the counter. Gross
2
Amber
11. aug. 2024
·
Overnattede 1 nat
Our room was absolutely disgusting. I reached out via the Hilton app to start a claim and still don't have any response from them. There was mold, stained carpets, bed bugs, a nasty smell, and extremely overpriced.
Our room was absolutely disgusting. I reached out via the Hilton app to start a claim and still don't have any response from them. There was mold, stained carpets, bed bugs, a nasty smell, and extremely overpriced.
2
Sara
18. aug. 2025
·
Overnattede 2 nætter
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
4
ALaundra
22. jul. 2025
·
Overnattede 2 nætter
The staff I interacted with was very nice and helpful. One of the associates I spoke with even offered Hilton honors points for my inconvenience and that was sincerely appreciated. That being said, my room was clearly not cleaned prior to my stay. I saw red residue that looked like food or vomit on my ice bucket lid, there were insects in my room, there was a strong musty odor in the air instead of cleaning products, the shower water was cold, hair and oil on the seat in my room, and it was difficult finding an ice machine that wasn’t out of order. Overall, I expect more from the Hilton brand and I was extremely disappointed with my stay. I ended up just checking out and going home Sunday night instead of staying until Monday because I was so uncomfortable.
The staff I interacted with was very nice and helpful. One of the associates I spoke with even offered Hilton honors points for my inconvenience and that was sincerely appreciated. That being said, my room was clearly not cleaned prior to my stay. I saw red residue that looked like food or vomit on my ice bucket lid, there were insects in my room, there was a strong musty odor in the air instead of cleaning products, the shower water was cold, hair and oil on the seat in my room, and it was difficult finding an ice machine that wasn’t out of order. Overall, I expect more from the Hilton brand and I was extremely disappointed with my stay. I ended up just checking out and going home Sunday night instead of staying until Monday because I was so uncomfortable.
2
Sherri
5. nov. 2025
·
Overnattede 2 nætter
Room was dirty, carpet tore and stained, wallpaper peeling from wall, no hot water, ran out of breakfast and forks. We usually have a great experience at Embassy Suites but this one needs an overhaul!
Room was dirty, carpet tore and stained, wallpaper peeling from wall, no hot water, ran out of breakfast and forks. We usually have a great experience at Embassy Suites but this one needs an overhaul!
6
Stephanie
21. jul. 2025
·
Overnattede 1 nat
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
2
Natalie
28. apr. 2025
·
Overnattede 1 nat
It was very loud all night, you can hear everything! The rooms were ok a little dated and very dirty! We had stains on the sheets, on the carpet and couch! The fridge never got cold, and the last straw that made us leave was the mouse we saw run across our room and hide in the sofa! Won’t ever stay here again
It was very loud all night, you can hear everything! The rooms were ok a little dated and very dirty! We had stains on the sheets, on the carpet and couch! The fridge never got cold, and the last straw that made us leave was the mouse we saw run across our room and hide in the sofa! Won’t ever stay here again
4
Adam
8. nov. 2025
·
Overnattede 4 nætter
There was a large cockroach in the breakfast area, the hotel staff propped my door open with the deadbolt lock, the hotel room was in general disrepair, and my room was never cleaned during my stay.
There was a large cockroach in the breakfast area, the hotel staff propped my door open with the deadbolt lock, the hotel room was in general disrepair, and my room was never cleaned during my stay.
4
Wendy
14. jul. 2025
·
Overnattede 3 nætter
When I checked the sheets, there was dried blood on the bottom corner. It seemed like they still used dirty sheets putting the soiled area towards the bottom hoping customers wouldn’t peel back the top sheets and see how dirty it was. We discovered this before we went to bed at 11pm and called to get housekeeping to change the sheets. An hour and a half later, no one came so we called again. After waiting at least an additional 30 minutes, someone came to give us a sheet (which didn’t fit) and we had to put it on ourselves.
When I checked the sheets, there was dried blood on the bottom corner. It seemed like they still used dirty sheets putting the soiled area towards the bottom hoping customers wouldn’t peel back the top sheets and see how dirty it was. We discovered this before we went to bed at 11pm and called to get housekeeping to change the sheets. An hour and a half later, no one came so we called again. After waiting at least an additional 30 minutes, someone came to give us a sheet (which didn’t fit) and we had to put it on ourselves.
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Værelser
Suiterne er rummelige med god udsigt over floden, men værelserne er forældede, og mange rapporterer klimaanlæg, der ikke køler eller varmer korrekt, defekte armaturer eller døre og ustabil varmt vand; nogle værelser har vedvarende muggen lugt.
Relaterede gæsteanmeldelser
10
Susan
30. apr. 2025
·
Overnattede 1 nat
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
8
Patricia
8. okt. 2024
·
Overnattede 4 nætter
The room itself was fine but the electronic door entry was malfunctioning. We received two key cards, went to the room and tried each card several attempts before the door unlocked. After we settled in I left the room for a minute and was unable to get either card to unlock the door. Went to the front desk where the cards were re coded but neither would work again. Went back to the desk, cards were replaced but still didn’t unlock the door without multiple tries. Went back to the desk, room maintenance accompanied me back with newly coded cards which didn’t work so he tried his master which also didn't unlock the door without multiple tries. He brought batteries to replace in the lock which seemed to work but we left later and didn’t return until after midnight. Neither of the key cards would unlock the door until after about a dozen attempts. Very frustrating
The room itself was fine but the electronic door entry was malfunctioning. We received two key cards, went to the room and tried each card several attempts before the door unlocked. After we settled in I left the room for a minute and was unable to get either card to unlock the door. Went to the front desk where the cards were re coded but neither would work again. Went back to the desk, cards were replaced but still didn’t unlock the door without multiple tries. Went back to the desk, room maintenance accompanied me back with newly coded cards which didn’t work so he tried his master which also didn't unlock the door without multiple tries. He brought batteries to replace in the lock which seemed to work but we left later and didn’t return until after midnight. Neither of the key cards would unlock the door until after about a dozen attempts. Very frustrating
6
Jon
9. jul. 2024
·
Overnattede 1 nat
Great location, not much air conditioning. Temp in room was 79 when first got in and was the same temp when left. Maintenance said they were having a chiller problem. Sounds believable but apparently it's been going on for a year because there are reviews from a year ago mentioning the same issue/excuse. The maintenance guy did bring a box fan which made it mostly bearable. The room also had an odor that smelled like pet fresh had been dusted on the carpet. Again, I should've read the reviews but hey it's embassy suites and I've stayed in several and never had an issue.
Great location, not much air conditioning. Temp in room was 79 when first got in and was the same temp when left. Maintenance said they were having a chiller problem. Sounds believable but apparently it's been going on for a year because there are reviews from a year ago mentioning the same issue/excuse. The maintenance guy did bring a box fan which made it mostly bearable. The room also had an odor that smelled like pet fresh had been dusted on the carpet. Again, I should've read the reviews but hey it's embassy suites and I've stayed in several and never had an issue.
8
Matt
1. aug. 2025
·
Overnattede 1 nat
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
10
Paul
19. apr. 2025
·
Overnattede 2 nætter
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
10
Christina
6. aug. 2025
·
Overnattede 1 nat
Our room was spacious but a little rough around the edges. We only stayed one night so it was fine. Best free breakfast I’ve ever had at a hotel! Sign in parking garage were very confusing on how to access hotel from elevator.
Our room was spacious but a little rough around the edges. We only stayed one night so it was fine. Best free breakfast I’ve ever had at a hotel! Sign in parking garage were very confusing on how to access hotel from elevator.
6
Fabian
5. jan. 2025
·
Overnattede 4 nætter
Good location and the breakfast plus manager special in the evenings really set Embassy Suites apart from the competition. However, this particular hotel needs to be fully renovated, we tried 5 different rooms and each one smelled of mold, not very healthy for any guests or cleaning crew that tends to each room.
Good location and the breakfast plus manager special in the evenings really set Embassy Suites apart from the competition. However, this particular hotel needs to be fully renovated, we tried 5 different rooms and each one smelled of mold, not very healthy for any guests or cleaning crew that tends to each room.
6
SHEMEIKA
16. sep. 2025
·
Overnattede 2 nætter
I ended up changing rooms four times the first two rooms smelled like mildew the third room there was no hot water and the shower bar was off of the wall, our last room was much better. Brian, Cherish and Tanesha took very very good care of us those three are amazing!!! To the Owners of that hotel you all charge a lot of money for those rooms to be in the shape that they're in. Its time to up grade those rooms the Embassy Suites Brand is huge so the rooms need to match. Thanks if anyone wants to reach out to me they can I'll be more than happy to talk.
I ended up changing rooms four times the first two rooms smelled like mildew the third room there was no hot water and the shower bar was off of the wall, our last room was much better. Brian, Cherish and Tanesha took very very good care of us those three are amazing!!! To the Owners of that hotel you all charge a lot of money for those rooms to be in the shape that they're in. Its time to up grade those rooms the Embassy Suites Brand is huge so the rooms need to match. Thanks if anyone wants to reach out to me they can I'll be more than happy to talk.
6
Kristina
31. aug. 2024
·
Overnattede 1 nat
This was the worst hotel experience I’ve had. My family and I arrived at hotel and checked in. We got to our room and room was hot (81 degrees). We just thought the AC was turned up so we adjusted it. About an hour later still not cool. I went to front desk to talk to them since our room phone wasn’t working. I get there and a different person then the one who checked us in said they knew rooms were hot and did I not hear them announce that AC wasn’t working and was being worked on and that the phones were out. I informed him I wasn’t told this at check in. They said they were actively working on it. We decided to go out to eat and see if when we got back it was better. We arrived back to hotel. I then spoke with another person and asked if we checked out and went to different hotel if we would be charged since we had been there for 3 hours they said we would get charged an early check out fee. He told me that they had just fixed the chiller and the rooms would be getting cooler. Long story our room never got cooler still stayed around 75-80 degrees. The room itself smell musty, had cracking in the bath tub and just was very dated. We were told that at checkout if we were uncomfortable they would issue a discount but because I booked through a third party I would have to contact them for discount. Horrible horrible experience. Would never stay there again.
This was the worst hotel experience I’ve had. My family and I arrived at hotel and checked in. We got to our room and room was hot (81 degrees). We just thought the AC was turned up so we adjusted it. About an hour later still not cool. I went to front desk to talk to them since our room phone wasn’t working. I get there and a different person then the one who checked us in said they knew rooms were hot and did I not hear them announce that AC wasn’t working and was being worked on and that the phones were out. I informed him I wasn’t told this at check in. They said they were actively working on it. We decided to go out to eat and see if when we got back it was better. We arrived back to hotel. I then spoke with another person and asked if we checked out and went to different hotel if we would be charged since we had been there for 3 hours they said we would get charged an early check out fee. He told me that they had just fixed the chiller and the rooms would be getting cooler. Long story our room never got cooler still stayed around 75-80 degrees. The room itself smell musty, had cracking in the bath tub and just was very dated. We were told that at checkout if we were uncomfortable they would issue a discount but because I booked through a third party I would have to contact them for discount. Horrible horrible experience. Would never stay there again.
2
Michael
21. jul. 2025
·
Overnattede 1 nat
Heating and cooling system did not work correctly. Room would never get below 75°. And the air conditioner made loud noise periodically throughout the entire night disrupting sleep. I informed the front desk and I’ve seen no compensation.
Heating and cooling system did not work correctly. Room would never get below 75°. And the air conditioner made loud noise periodically throughout the entire night disrupting sleep. I informed the front desk and I’ve seen no compensation.
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Service
Personalet er ofte venligt og imødekommende, men servicen er blandet: lange køer og værelser, der ikke er klar ved indtjekning, lejlighedsvis overbooking eller værelsesfejl, langsom barservice og begrænset rengøring.
Relaterede gæsteanmeldelser
10
Yvonne
30. sep. 2025
·
Overnattede 2 nætter
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
2
Aubrey
2. sep. 2025
·
Overnattede 1 nat
I would like some compensation for the errors at this hotel. We arrived at 5:45pm and were given a room that had not been cleaned.
I would like some compensation for the errors at this hotel. We arrived at 5:45pm and were given a room that had not been cleaned.
4
Julie
15. aug. 2025
·
Overnattede 1 nat
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
Terrol
1. aug. 2025
·
Overnattede 4 nætter
The staff was amazing! I'd specifically like to recognize Brian at the front desk and the gentleman who made the omelets. Every request that I made was met with a smile and great customer service. The property can use some updates. Our carpet was ragged, and the bathroom needed caulk work. Overall, I'd stay here again and ask for an updated room.
The staff was amazing! I'd specifically like to recognize Brian at the front desk and the gentleman who made the omelets. Every request that I made was met with a smile and great customer service. The property can use some updates. Our carpet was ragged, and the bathroom needed caulk work. Overall, I'd stay here again and ask for an updated room.
6
John
8. aug. 2025
·
Overnattede 3 nætter
A room for us should have been ready by 4 pm. Our room wasn't ready until 7:30 pm. We should have received some sort if compensation.
A room for us should have been ready by 4 pm. Our room wasn't ready until 7:30 pm. We should have received some sort if compensation.
6
keith
2. aug. 2025
·
Overnattede 2 nætter
Front desk services need a lot of work. Slow, and unorganized. Over booked my room and gave to to an honor member. Wait times for check-in was well over an hour.
Front desk services need a lot of work. Slow, and unorganized. Over booked my room and gave to to an honor member. Wait times for check-in was well over an hour.
8
Bryan
16. aug. 2025
·
Overnattede 3 nætter
Two disappointing things. Firsly housekeeping had to be requested which they didn't tell us when we checked in. Secondly, they refused payment in cash. I find this totally unacceptable! Cash is legal tender. What if people have no other option? It would have been a perfect stay otherwise.
Two disappointing things. Firsly housekeeping had to be requested which they didn't tell us when we checked in. Secondly, they refused payment in cash. I find this totally unacceptable! Cash is legal tender. What if people have no other option? It would have been a perfect stay otherwise.
2
Hannah
28. mar. 2025
·
Overnattede 1 nat
We were given keys to a room with people in it. My family walked in on a lady changing.. went down stairs and the staff kind be laughed it off. Took 40 minutes to get us another room, and in that time, 2 other rooms they went to check for us also had people in it. We didn’t even get a simple “I’m sorry about the mix up” we won’t be booking here again
We were given keys to a room with people in it. My family walked in on a lady changing.. went down stairs and the staff kind be laughed it off. Took 40 minutes to get us another room, and in that time, 2 other rooms they went to check for us also had people in it. We didn’t even get a simple “I’m sorry about the mix up” we won’t be booking here again
2
Daniel T
2. aug. 2025
·
Overnattede 1 nat
Arrived for check in at 4:00 PM, waited in line for 30 minutes. Once we got to front of one they said our room wasn’t ready, they said to wait 45 minutes and get back in line. We waited in lobby. We missed the free drinks do to not being checked in yet. We ended up not being able to check in and take a shower before dinner and had to wear our clothes from game to dinner. Hotel never reached out to tell us room was ready. Was finally able to check in around 11:30 PM. As confirmed by the check in staff at that time this was completely unacceptable. In my 43 years on earth I’ve never had a check in go any worse. Rooms were clean and breakfast was great!
Arrived for check in at 4:00 PM, waited in line for 30 minutes. Once we got to front of one they said our room wasn’t ready, they said to wait 45 minutes and get back in line. We waited in lobby. We missed the free drinks do to not being checked in yet. We ended up not being able to check in and take a shower before dinner and had to wear our clothes from game to dinner. Hotel never reached out to tell us room was ready. Was finally able to check in around 11:30 PM. As confirmed by the check in staff at that time this was completely unacceptable. In my 43 years on earth I’ve never had a check in go any worse. Rooms were clean and breakfast was great!
4
Matthew
3. aug. 2025
·
Overnattede 1 nat
Went to check-in for our reservation at 4:30 and they did not have a room for us until 7:25.
Went to check-in for our reservation at 4:30 and they did not have a room for us until 7:25.
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Lokation
Meget let tilgængelig beliggenhed ved flodbredden inden for gåafstand til centrum af Cincinnati, stadioner og restauranter, plus naturskøn udsigt over Ohio River.
Relaterede gæsteanmeldelser
10
Kris R
1. aug. 2025
·
Overnattede 1 nat
Great location, very convenient.
Great location, very convenient.
10
Susan
30. apr. 2025
·
Overnattede 1 nat
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
10
Paul
19. apr. 2025
·
Overnattede 2 nætter
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
10
Brian
2. jul. 2025
·
Overnattede 2 nætter
Great location to walk to Reds game. Easy to get to. Great staff!
Great location to walk to Reds game. Easy to get to. Great staff!
10
Dayna
1. jul. 2025
·
Overnattede 1 nat
Easy access to dining and walking the bridge to the Cincinnati Reds or Bengals games
Easy access to dining and walking the bridge to the Cincinnati Reds or Bengals games
10
Shawn
21. mar. 2025
·
Overnattede 2 nætter
Great area on the River. Walkable to Cincinnati across the bridge
Great area on the River. Walkable to Cincinnati across the bridge
10
tonia
2. aug. 2025
·
Overnattede 1 nat
Great stay - right on the river. Staff is awesome!
Great stay - right on the river. Staff is awesome!
8
Deborah
28. jul. 2025
·
Overnattede 3 nætter
The decor is a bit dated, and the carpets smell of cleaner, but this hotel is conveniently located if you are in town for a Bengals or Reds game. A short walk over the pedestrian bridge gives you access to two cities with scores of bars and restaurants. The full breakfasts and separate living room areas are a nice touch as well.
The decor is a bit dated, and the carpets smell of cleaner, but this hotel is conveniently located if you are in town for a Bengals or Reds game. A short walk over the pedestrian bridge gives you access to two cities with scores of bars and restaurants. The full breakfasts and separate living room areas are a nice touch as well.
10
Tami
26. aug. 2025
·
Overnattede 1 nat
We always enjoy this hotel for concerts at Icon Festival Stage. A quick, scenic walk over the bridge takes you to a plethora of restaurants and bars, sportsball and music venues.
We always enjoy this hotel for concerts at Icon Festival Stage. A quick, scenic walk over the bridge takes you to a plethora of restaurants and bars, sportsball and music venues.
10
Dean
9. maj 2025
·
Overnattede 1 nat
Great location on the river.
Great location on the river.
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Spisning
Komplementær morgenmad, især omeletterne tilberedt på bestilling, roses ofte, og aftenreceptionen med drinks er et plus. Til tider løber varerne ud, køerne er lange, og baren eller restauranten kan være begrænset eller langsom.
Relaterede gæsteanmeldelser
10
Yvonne
30. sep. 2025
·
Overnattede 2 nætter
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
10
Brenda
14. aug. 2025
·
Overnattede 2 nætter
Breakfast was wonderful as usual. Room was fine. Just a little rough around the edges as others have noted, but clean. Walked to baseball stadium over the bridge. Great place to stay if going to a Reds or Bengals game . A 20 min walk.
Breakfast was wonderful as usual. Room was fine. Just a little rough around the edges as others have noted, but clean. Walked to baseball stadium over the bridge. Great place to stay if going to a Reds or Bengals game . A 20 min walk.
6
Jennifer
14. sep. 2025
·
Overnattede 1 nat
Our check in was awesome and very smooth. Our room was clean, but the curtains would not close all of the way and there were no sheers to close to minimize the light coming in. We tried to order room service via the number from the room, and it kept saying their mailbox was full. In the morning we asked to have a late check out, and the front desk said, “housekeeping says no”. Then they said they could allow it only until 11:30am. This is the only hotel that has ever said that to me. Most hotels allow an hour late check out as a standard. The biggest complaint was about breakfast. The breakfast associate was standing guard at the door at 9:45am. The food was cold and some of it was out. The omelet maker was absolutely EXCELLENT and made the very best omelets, so there is no complaint about that. It was that the staff had taken utensils prior to 10am and they were pretty rude about it. Then they turned off the waffle maker before 10am. They also then locked the doors and we had to have them come and let us out. Out in the lobby, the coffee was out and not replaced. With these issues, it gave us the perspective that they really were not accommodating. We always love staying at Embassy, just not this one.
Our check in was awesome and very smooth. Our room was clean, but the curtains would not close all of the way and there were no sheers to close to minimize the light coming in. We tried to order room service via the number from the room, and it kept saying their mailbox was full. In the morning we asked to have a late check out, and the front desk said, “housekeeping says no”. Then they said they could allow it only until 11:30am. This is the only hotel that has ever said that to me. Most hotels allow an hour late check out as a standard. The biggest complaint was about breakfast. The breakfast associate was standing guard at the door at 9:45am. The food was cold and some of it was out. The omelet maker was absolutely EXCELLENT and made the very best omelets, so there is no complaint about that. It was that the staff had taken utensils prior to 10am and they were pretty rude about it. Then they turned off the waffle maker before 10am. They also then locked the doors and we had to have them come and let us out. Out in the lobby, the coffee was out and not replaced. With these issues, it gave us the perspective that they really were not accommodating. We always love staying at Embassy, just not this one.
4
Julie
15. aug. 2025
·
Overnattede 1 nat
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
James
26. maj 2025
·
Overnattede 3 nætter
Really large, spacious rooms. Very dated building. Happy hour was great, bartender was awesome. Breakfast was OK, omelettes were great but slow. Rest of breakfast was just OK.
Really large, spacious rooms. Very dated building. Happy hour was great, bartender was awesome. Breakfast was OK, omelettes were great but slow. Rest of breakfast was just OK.
8
Leeloni
23. jul. 2025
·
Overnattede 2 nætter
Good bar
Good bar
10
joe
8. sep. 2025
·
Overnattede 1 nat
Great hotel. Been coming there for years Love the breakfast and happy hour drinks
Great hotel. Been coming there for years Love the breakfast and happy hour drinks
8
Chelsea
1. sep. 2025
·
Overnattede 1 nat
We travel down every year for the fireworks we love the free drinks, snacks are just chips and salsa (they could do better) The breakfast is always good! The hotel does need to start updating the rooms. My room had 2 phones and neither one worked. The new manager was great with the issues I did have!
We travel down every year for the fireworks we love the free drinks, snacks are just chips and salsa (they could do better) The breakfast is always good! The hotel does need to start updating the rooms. My room had 2 phones and neither one worked. The new manager was great with the issues I did have!
10
Sandra
23. sep. 2025
·
Overnattede 4 nætter
Loved everything about this place, especially the staff and the location. It perfectly sits between the old town charm of Covington and the beautiful city of Cincinnati. The staff was really too notch, everyone was so kind and friendly. The room was spacious and there’s a reason the Embassy is known for their top of the line breakfasts, because it is!! Will definitely be returning!
Loved everything about this place, especially the staff and the location. It perfectly sits between the old town charm of Covington and the beautiful city of Cincinnati. The staff was really too notch, everyone was so kind and friendly. The room was spacious and there’s a reason the Embassy is known for their top of the line breakfasts, because it is!! Will definitely be returning!
6
Wendy
21. feb. 2025
·
Overnattede 2 nætter
The breakfast and managers reception were poorly staffed but those who were there were kind and worked hard, just need more staff.
The breakfast and managers reception were poorly staffed but those who were there were kind and worked hard, just need more staff.
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10
Ron
for 2 uger siden
·
Overnattede 1 nat
We loved our suite! Parking was easy and the staff were so nice. The complimentary breakfast included an omelette chef and she was very sweet. We would definitely stay here again.
We loved our suite! Parking was easy and the staff were so nice. The complimentary breakfast included an omelette chef and she was very sweet. We would definitely stay here again.
6
Melvin
for 2 uger siden
·
Overnattede 2 nætter
The lobby is lovely, but the rooms are in terrible condition. The furniture is old and stained. Even one of our lamp shades had stains all over it. The shower grout is dirty with reddish and black mildew. There is an air vent in the shower that is face height that is covered in dust. The room smelled musty and faintly of urine. Some of the towels on the shelf under the sink didn’t smell great and there was a noticeable hole in the hand towel hanging at the sink. The thermostat never moved past 65. We turned it up but it never changed. I have pictures if anyone is interested in seeing them. The breakfast looked good. We were visiting on a very busy weekend so they were out of everything and the couple of ladies they had working were running themselves ragged. Our experience with hotel staff was satisfactory and professional, however we witnessed the gentleman at the front counter shouting “Grow up” to a customer ahead of us. He then went back to being completely calm and professional when we approached. For such a well known and usually great quality hotel chain, this was my most disappointing stay at an Embassy Suites.
The lobby is lovely, but the rooms are in terrible condition. The furniture is old and stained. Even one of our lamp shades had stains all over it. The shower grout is dirty with reddish and black mildew. There is an air vent in the shower that is face height that is covered in dust. The room smelled musty and faintly of urine. Some of the towels on the shelf under the sink didn’t smell great and there was a noticeable hole in the hand towel hanging at the sink. The thermostat never moved past 65. We turned it up but it never changed. I have pictures if anyone is interested in seeing them. The breakfast looked good. We were visiting on a very busy weekend so they were out of everything and the couple of ladies they had working were running themselves ragged. Our experience with hotel staff was satisfactory and professional, however we witnessed the gentleman at the front counter shouting “Grow up” to a customer ahead of us. He then went back to being completely calm and professional when we approached. For such a well known and usually great quality hotel chain, this was my most disappointing stay at an Embassy Suites.
6
Michele
for 4 uger siden
·
Overnattede 1 nat
No towels. Shower wouldn’t get hot
No towels. Shower wouldn’t get hot
6
Sierra
28. sep. 2026
·
Overnattede 1 nat
We stayed here with 3 boys and they put us in a suite next to the ice maker and staff area. This made for a noisy environment outside our door. The TV in the living room didn't work properly. The TV guide didnt show the programs, the channel kept changing on its own, which were both frustrating when trying to wind down with your kids. The bathroom shelves were dusty. The breakfast area was out of fruit and it was never restocked. Our stay was not the best visit to this location and could have definitely been better.
We stayed here with 3 boys and they put us in a suite next to the ice maker and staff area. This made for a noisy environment outside our door. The TV in the living room didn't work properly. The TV guide didnt show the programs, the channel kept changing on its own, which were both frustrating when trying to wind down with your kids. The bathroom shelves were dusty. The breakfast area was out of fruit and it was never restocked. Our stay was not the best visit to this location and could have definitely been better.
10
Audrey
25. sep. 2026
·
Overnattede 3 nætter
Everyone was so nice and helpful ! My 5 year old was treated with respect. Staff went above and beyond to talk and to engage with him.
Everyone was so nice and helpful ! My 5 year old was treated with respect. Staff went above and beyond to talk and to engage with him.
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-30: 185.57106335220337USD
- 2026-10-31: 238.18243034591674USD
- 2026-11-01: 156.41850988311768USD
- 2026-11-02: 134.25961146850585USD
- 2026-11-03: 130.6162792514801USD
- 2026-11-04: 158.25098910751342USD
- 2026-11-05: 137.0574614124298USD
- 2026-11-06: 172.09420408706666USD
- 2026-11-07: 146.52651254501342USD
- 2026-11-08: 125.61135743179321USD
- 2026-11-09: 135.15466916503905USD
- 2026-11-10: 132.4760241043091USD
- 2026-11-11: 129.85686613388063USD
- 2026-11-12: 128.46159395294188USD
- 2026-11-13: 160.57700098571777USD
- 2026-11-14: 260.937618057251USD
- 2026-11-15: NO DATA
- 2026-11-16: 149.5373351585388USD
- 2026-11-17: 148.53372762069702USD
- 2026-11-18: 145.52290500717163USD
- 2026-11-19: 128.46159395294188USD
- 2026-11-20: 140.50487586250304USD
- 2026-11-21: 157.27639882888795USD
- 2026-11-22: 112.40389898109436USD
- 2026-11-23: 119.42914320144654USD
- 2026-11-24: 119.637604353714USD
- 2026-11-25: 125.0145725517273USD
- 2026-11-26: 122.32608418045044USD
- 2026-11-27: 130.3915407497406USD
- 2026-11-28: 175.63109696426392USD
- 2026-11-29: 128.4397370185852USD
- 2026-11-30: 131.47241656646727USD
- 2026-12-01: 130.4688090286255USD
- 2026-12-02: 149.57747740936279USD
- 2026-12-03: 141.14548569030762USD
- 2026-12-04: 130.3915407497406USD
- 2026-12-05: 150.54094269638063USD
- 2026-12-06: 113.40750651893616USD
- 2026-12-07: 164.59141404800414USD
- 2026-12-08: 166.59862912368774USD
- 2026-12-09: 166.68609103927614USD
- 2026-12-10: 135.08210038337708USD
- 2026-12-11: 159.6896333755493USD
- 2026-12-12: 284.0004946685791USD
- 2026-12-13: 212.20019188156127USD
- 2026-12-14: 160.57700098571777USD
- 2026-12-15: 112.91639197006225USD
- 2026-12-16: 112.40389898109436USD
- 2026-12-17: 114.41111405677795USD
- 2026-12-18: 148.53372762069702USD
- 2026-12-19: 145.1782182472229USD
- 2026-12-20: 113.40750651893616USD
- 2026-12-21: 118.74113680801392USD
- 2026-12-22: 116.14231484375USD
- 2026-12-23: 116.41832058792114USD
- 2026-12-24: 117.1929173538208USD
- 2026-12-25: 118.07588452568054USD
- 2026-12-26: 119.42914320144654USD
- 2026-12-27: 112.97160679016113USD
- 2026-12-28: 201.68471651916505USD
- 2026-12-29: 328.7304801269531USD
- 2026-12-30: NO DATA
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 21 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og røgalarm
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til CleanStay (Hilton)
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Poolen er tilgængelig fra kl. 06.00 til kl. 23.00.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Det er ikke nødvendigt at have en bil for at komme til og fra dette overnatningssted.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Gebyr for selvstændig parkering: 28 USD pr. dag (intet gebyr for indkørsel/udkørsel)
- Tillægsgebyr for kæledyr: USD 75 pr. enhed pr. ophold
- Der opkræves ikke gebyrer for servicedyr
- Gebyr for sen udtjekning: 75.00 USD
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Vaskeservice
Elevator
Forretningscenter
Flersproget personale
Mødelokaler
Golfbane (i nærheden)
Generelt
Mad- og drikkeautomater
Gratis morgenmad
Braille or Raised Signage
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Aktiviteter
Golfbane (i nærheden)
Fitness faciliteter
Pool Sun Loungers
Television in Common Areas
Serviceydelser
Forretningscenter
Elevator
Flersproget personale
Mødelokaler
Vaskeservice
Opbevaring af bagage
24-Hour Front Desk
Computer Station
Concierge Services
Conference Space
Reception (free)
Gift Shops or Newsstand
Laundry Facilities
Well-Lit Path to Entrance
Parkering
Ladestation til elbil
Parking (Off-street)
Parking (Self) (surcharge)
Internet
Gratis wi-fi