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Crowne Plaza Hotel Harrisburg-Hershey by IHG - Image 1
Crowne Plaza Hotel Harrisburg-Hershey by IHG - Room
Crowne Plaza Hotel Harrisburg-Hershey by IHG - Room
Crowne Plaza Hotel Harrisburg-Hershey by IHG - Reception
Crowne Plaza Hotel Harrisburg-Hershey by IHG - Pool

Crowne Plaza Hotel Harrisburg-Hershey by IHG

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Valet Parking

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Property description

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Crowne Plaza Hotel Harrisburg-Hershey by IHG, travellers highlight the very central, walkable location and generally friendly staff, while noting dated rooms, inconsistent cleanliness, noisy HVAC/thin walls, and paid valet-only parking that can be slow.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Dated

Service

Friendly

Location

Central

Dining

Inconsistent

Was this helpful?

8

Stacey

IAN-logo

3 weeks ago

·

Stayed 2 nights

The only issue we had. Is this hotel does not have a microwave. Which made it very hard to heat up stuff. They do have room service and what not. But if you’re staying on a budget make sure to take in account how you will eat on your trip. Other than that valet parking was great, location was great, staff was friendly.
The only issue we had. Is this hotel does not have a microwave. Which made it very hard to heat up stuff. They do have room service and what not. But if you’re staying on a budget make sure to take in account how you will eat on your trip. Other than that valet parking was great, location was great, staff was friendly.
2

Patrick

IAN-logo

Apr 24, 2026

·

Stayed 1 night

During booking, the website was unclear about key details, and when I called to confirm amenities and policies, the staff member I spoke with was rude and unhelpful. Questions about room type and fees were answered vaguely, which should have been my first warning sign. . The front desk staff offered no greeting, explanation of hotel amenities, or acknowledgment of the earlier issues I raised during booking. When I mentioned discrepancies between what I booked and what I was given, the response was dismissive, with no effort to investigate or resolve the issue. Based on the lack of professionalism and poor customer service from the booking process through check in, I would not recommend this hotel unless there is a significant improvement in how customers are treated.
During booking, the website was unclear about key details, and when I called to confirm amenities and policies, the staff member I spoke with was rude and unhelpful. Questions about room type and fees were answered vaguely, which should have been my first warning sign. . The front desk staff offered no greeting, explanation of hotel amenities, or acknowledgment of the earlier issues I raised during booking. When I mentioned discrepancies between what I booked and what I was given, the response was dismissive, with no effort to investigate or resolve the issue. Based on the lack of professionalism and poor customer service from the booking process through check in, I would not recommend this hotel unless there is a significant improvement in how customers are treated.
6

Kevin

IAN-logo

Apr 22, 2026

·

Stayed 3 nights

We had a bloody hand towel, and I don't mean that how British people would mean that. I mean red human blood on a hand towel. Water pressure was terrible. There was a fire alarm that went off while they were testing the system and they didn't realize the alarm went off on all hotel floors. My wife and I ran down the stairs from the 8th floor and it was business as usual in the lobby. Also, from that stair well the exit to the street was not clearly marked. This is a real safety issue. Other than that, the hotel was actually nice and walkable to several destinations including the Capitol Building.
We had a bloody hand towel, and I don't mean that how British people would mean that. I mean red human blood on a hand towel. Water pressure was terrible. There was a fire alarm that went off while they were testing the system and they didn't realize the alarm went off on all hotel floors. My wife and I ran down the stairs from the 8th floor and it was business as usual in the lobby. Also, from that stair well the exit to the street was not clearly marked. This is a real safety issue. Other than that, the hotel was actually nice and walkable to several destinations including the Capitol Building.
10

Brenda

IAN-logo

Apr 3, 2026

·

Stayed 1 night

Clean, comfortable
Clean, comfortable
6

David

IAN-logo

Mar 29, 2026

·

Stayed 1 night

The breakfast was good and the room was fine.
The breakfast was good and the room was fine.
23 South 2nd Street, Downtown Harrisburg, Harrisburg, Pennsylvania, United States of America

Location

With a stay at Crowne Plaza Harrisburg-Hershey by IHG, you'll be centrally located in Harrisburg, within a 5-minute drive of Pennsylvania Farm Show Complex and Whitaker Center for Science and the Arts. This hotel is 14.8 mi (23.8 km) from Hersheypark and 14.8 mi (23.8 km) from Hersheypark Stadium.

Riverfront Park(0.1 miles)

Whitaker Center for Science and the Arts(0.1 miles)

UPMC Pinnnacle Harrisburg(0.2 miles)

Strawberry Square(0.2 miles)

Open Stage of Harrisburg(0.2 miles)

State Library of Pennsylvania(0.2 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 02:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Limited parking is available on-site, with valet parking offered at a fee of USD 25.00 per day, which includes in/out privileges. Parking height restrictions apply.

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately USD 21.95 per person. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom, with additional fees for extra guests.

Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.

The hotel is centrally located in Harrisburg, within a 5-minute drive of key attractions such as the Pennsylvania Farm Show Complex and Whitaker Center for Science and the Arts. It is approximately 14.8 miles from Hersheypark and 14 miles from Giant Center. Nearby landmarks include Riverfront Park and the Pennsylvania State Capitol, both within 0.8 km.

Yes, the hotel features an indoor pool, which is accessible from 7 AM to 11 PM. There is also an outdoor heated pool available.

Children are welcome at the hotel, and kids can stay for free up to a certain age, although specific age details are not provided.

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