Hyatt Place Nashville Opryland

Under remodel so the experience was not great! The front desk personnel were really sweet and apologetic. No one cleaned our rooms for three nights which was not ideal. I hope the remodel turns out great for the next guest.

I do want to start that the staff was friendly so no fault to them, and parts of my review are due to current construction work. During my stay the lobby was undergoing renovations, we did not receive a notice prior to arrival about the construction. I checked after our arrival and did see it was posted on the hotels website, but it severally under noted how much work they were doing. The entire 1st floor front of the building was closed and you could only enter through the back, and they were also renovating and entire floor of rooms Construction started at 7am and could be heard in rooms on the 3rd and 4th floor, it was supposed to stop by 5, but I was told by others in our group it didn’t until closer to 7pm. The hot breakfast service was replaced by a grab and go option that was outside the elevator each morning. One day we received a notice that water was going to be turned off for 4 hours due to the work. I’m sure once work is done that all will clear up, but besides that - Each floor had a communal microwave outside the elevator’s - that part I’m not sure if that had anything to do with the renovations or not. It was just kind of weird. Pool was dirty with no note that it was closed for season, there is a shuttle it was noted to drive you within 2 miles, but that’s not exactly true there’s only 2-3 places it goes, only at the top of the hour, and ends at 6pm so if you’re going to the Grand Ole Opry show it will not pick you up afterwards.

We were not told, but this hotel is undergoing much needed updates. The pool was disgusting and the noise was horrible! No late sleeping on vacation! The breakfast area was by the elevator and they left the creamer out all day/night. We had to enter through a back door and it felt seedy. I wish hotels.com would have mentioned the renovation going in at that time!

The room was nice, bit the bathroom/toilet and tub area was way too small. Updates and renovations are going on in the lobby, but there was no mess or inconvenience. Front desk services were moved to meeting which probably was only an inconvenience to the staff. The staff was very helpful.

We stayed here for an anniversary trip to Nashville. The hotel is about to some lobby renovations, so they have the check in desk around the corner in a small meeting room. Then we also discovered that there are no vending machines on the floors, but you have to visit the same check in desk / meeting room on the first floor to purchase a drink. Chad working the check in desk was very friendly and more than happy to help. The room looked fairly clean and was decently spacious, but the bathroom was rather small to move around in. Then the breakfast was probably one of the nicest complimentary buffets I've had at a hotel recently. Probably give it a 4 out of 5. The lady working the buffet was working very hard at keeping it stocked well!