Quality Inn & Suites University Area

Older property that could use an upgrade. Staff was pleasant and helpful. Room was clean. Surrounding area was clean. Lots of security cameras outside. Free breakfast.

The room was clean. The staff unfriendly and unwelcoming. Breakfast was paltry. One ice machine for the entire hotel and inconveniently located. We stayed during the winter, there was a light bed covering and no blanket. Did not give me a receipt. Will not return.

Even though the property is a stone’s throw from the freeway noise level is far less than you would expect They had a large refrigerator and lots of tv stations Neighborhood is dangerous security is nothing The toilet rocked like a rocking chair How hard is it to put a couple of shims under the toilet My concern for my vehicle safety was my constant worry I can’t afford to have my tools stolen lol

The sheets were clean but had cigarette burns even though this was a non smoking room. There were cushions for pillows. The good thing about this property was that it was close to the high and had sufficient parking.

Everything looked and smelled old. The bedding had the smell men Calone on them. You could smell people smoking outside the rooms, which makes its way into the room. 2 of the towels were fluffy and nice. No elevators which means I had to switch rooms to a ground floor. This place was old 20 years ago.

An older motel that is decently maintained, clean and well lit at night. The former pool has been removed. Near the entrance, behind a Shell gas station is a small homeless encampment. No problems from it, but its right in view as you drive into the property and it had a number of questionable characters milling about. Staff was helpful and pleasant, and no problems to report with check in or the stay. Room was clean and stocked and it was quiet all night. I'd stay there again as the price was very reasonable.

The rooms were very clean. The exterior of the property will make u think the place isn’t that nice but the rooms are pretty good. This place has a 3 night limit which is ridiculous for hotel, yet there are people who live on the backside of the property

Had to evacuate due to cockroaches infestation, caught 4 within 24 hours, 1 on my body at night, have some bites on my hands, stayed at the room 110

Nice staff and clean rooms

Roach on the wall. Clearly dirty. Bedding smelled like dog blankets

The outside looks a little rough, but the Lobby and the room were REALLY clean! I usually take cleaning supply's to hotels, most, I end up cleaning but this one, there wasnt any debris in the floor(barefooted) the shower head was clean, no dust. Bed was perfect!

The sheets and towels were stained, the bathroom sink drain was broken and it didnt drain and the shower had a large hairball on top of the drain. The staff just said ok when i told them about it.

The pictures are deceiving…. Yes it is cheap, but looks gross and in an unsafe environment. My room was still dirty, with stuff all over the sink and burn marks/ hair on my bed. Just gross.

The place seemed hardly ever cleaned..the bathroom and the floor was sticky with dirt and there were cockraoches running about..

The gentleman checking you in was visibly sick. Drove around back to the room and there was junk/trash/furniture stacked up outside of a room. I got into the supposed nonsmoking room and it reeked of cigarettes. The comforter and all sheets were stained up along with the chair. The room was poorly dusted. I immediately went back to the main office to let them know I didn’t want the room and wouldn’t be staying. They refused to refund me and was unapologetic about the experience. He did offer me a suite but I was disgusted by the filth.

The beds were comfortable. That's the only good thing. It's a "no smoking" hotel and the entire room stunk. The bed the towels everything. My clothes smelled like cigarettes the next morning. Cigarette burn marks in the restroom. Not very clean.

This place is absolutely disgusting!! Nasty stains on the couches and bed. Bugs in the bathroom sink and tub. Just Filthy! Do not stay here! I wouldn’t send a stray dog here!

Clean, updated and beds were comfortable. No issues.

This hotel is not worth the price. The bed was on a cheap frame that made noise with every move and the AC/heat has no "stay on" setting to drown out traffic and guest noise.

The bed was very uncomfortable.

Reasonably priced but you get what you pay for. Mattress placed on top of some sort of hollow metal boxes so you wake up any time you turn in your sleep. Other than that it’s Ok if you want a quick stay that’s close to a highway.

The tastefully modern interior decor of the room belies the less-than-inspiring outdoor appearance. Bed was very comfortable, shower easy to operate, and I appreciated the fridge and microwave. A minor gripe that the TV remote was not working, but I wasn\'t in the room long enough for it be a big problem. Breakfast options slightly above average (scrambled eggs was a pleasant surprise), and the staff was quick to respond to shortages. I have a slight issue with the property billing itself as "University Area" when the college is several miles away.

Staff is friendly for the most part. This was my second time staying at this property. The only thing I didn't like was the fact that there was a slight crack in the door that made it a little unnerving but for the most part the room was clean and sufficient for the over night stay. The bed was extremely comfortable. I would say that the television was a little dated and it was annoying to turn the channels but I would stay here again, in a heart beat, especially during an off season for casual travel.

Easy quick check in. Very transactional. Room was ok enough space and beds were ok. For the price it was exactly what I expected. Just a simple place to sleep for a night.

Wifi didn’t work and they wouldn’t try fixing it. Also some other guests were incredibly loud through 4am.

The bed in the room was sooooo comfortable. We were not expecting to have to pay a $100 deposit tho. I had to dig thru the hotel info on expedia and read some seriously fine print about the deposit. It should be listed at the beginning of the reservation so the people can expect it. Other than that, i was blown away by how clean, spacious, and comfortable the room was.

We got in late, after midnight. At check-in, he claimed I had no reservation. I had to pull up the confirmation online to show him. Was given 2 double beds instead of the king bed I reserved. Plus we had to walk up stairs to get to our room. The toilet ran every 7 minutes. Loud music thumping in the parking lot. We could smell weed. Not the best area of town. Room seemed mostly clean. I checked for bed bugs and didn’t see any. We were so tired we didn’t have it in us to ask for another room. Breakfast was very meager. They had waffles and bread for toast but no butter. Powdery lukewarm eggs. Cereal. Overall, just meh. We didn’t die. It was an okay bed for the one night we slept there. But again, we were VERY tired! We were awake in the room for less than an hour the whole time.

Nice staff and clean rooms

The room was clean. The staff unfriendly and unwelcoming. Breakfast was paltry. One ice machine for the entire hotel and inconveniently located. We stayed during the winter, there was a light bed covering and no blanket. Did not give me a receipt. Will not return.

Upon reaching the property, the location was filled with those who were on substance abuse standing around begging. We entered, and the receptionist, Sunitha, spoke rudely. When we got there, we were told by the receptionist to pay an additional fee for a security deposit. We did and were given the room key. When we entered the room, it reeked of foul order, and the white sheets had brown stains all over. The pillows were overused, stained, and very dirty. The halls leading to the room were dirty, with trash everywhere. We returned and informed the receptionist of the situation and how we could not sleep in such an environment. She responded that her rooms get booked each night, so if we don't like it, we can leave. Mind you, her voice towards us since we got there has been nasty and demeaning. We asked for a refund, and she said we booked off Expedia; they had to refund us, but she would refund the security deposit. Upon calling Expedia for a refund, I was told by a manager and a call center rep that they could not help me cause the receptionist refused to refund me. So I never got to stay in the hotel, and I never got my money refunded. The only thing Expedia could offer me was a 10-dollar cashchain telling me they were sorry for the inconvenience. I was very disappointed in their service and will never use them again. And I will most certainly never book a hotel at this location again

Check in was easy and friendly. Room was what we expected. Clean and just what we needed.

upon checking in, the customer service representative was rude and wouldn't let us in the lobby, so it was hard to hear and communicate. The outside of the hotel is trashy and dirty. My room was nothing special. The toilet was loose and the bathroom door wouldn't close. We didn't get to experience the breakfast or the gym so not sure how that was. I would definitely not return.

Staff is very unfriendly. I did not get the room that I booked and paid for. They were not trying to be accommodating at all. Rome was clean and suitable.

The woman at the front desk was horrible. She was so rude, couldnt find my reservation that had already been paid for. I showed her my phone an she said its in someone else's name. Then tried to put me on 2nd floor after i put in notes about fluids being built up on my legs an i also called the hotel th week before just to make sure. She said they disnt have any more rooms on 1st floor an i said i cant be on swcond floor so i guess you will have to give me my money back. She huffed an look thru her card thing an handed me a key to a room on first floor. As i was standing there for waiting for me someone called about reservations they had made for several actors cuz she had messed it up an she told him it want her problem an hung up on him an two of them was walking dead actors.

Helpful staff and clean facilities.

We got in late, after midnight. At check-in, he claimed I had no reservation. I had to pull up the confirmation online to show him. Was given 2 double beds instead of the king bed I reserved. Plus we had to walk up stairs to get to our room. The toilet ran every 7 minutes. Loud music thumping in the parking lot. We could smell weed. Not the best area of town. Room seemed mostly clean. I checked for bed bugs and didn’t see any. We were so tired we didn’t have it in us to ask for another room. Breakfast was very meager. They had waffles and bread for toast but no butter. Powdery lukewarm eggs. Cereal. Overall, just meh. We didn’t die. It was an okay bed for the one night we slept there. But again, we were VERY tired! We were awake in the room for less than an hour the whole time.

Would not honor reservation, was utterly obstinate in correcting the issue, rude staff, facility was not clean. Eventually had to switch hotels.

Many drug addicts stumbling around or passed out all around the area

very dangerous bad area multiple prostitution in and out of hotel people hanging out on balconys and on bottom floor and in cars litierally watch drug deals go down i only stayed in hotel thur night i tried to go there both fri night and saturday night i felt very unsafe i ended up staying in my friends RV because it till monday if you dont believe me go there on a fri or sat night trust me on that

The hotel is back on a side street. There’s a lot of homeless on the Main Street. Kind of felt unsafe. The room was clean but needed some repairs like bolt was out of the toilet seat, so it moved from side to side. For a layover stuff I would do it again, but my friends advice is spend $20 more and you’ll be happy and I would probably say that about this hotel

This is the Drug infested area I didn’t feel comfortable being there. I didn’t feel comfortable with my car being there and I was only gonna be there for a day and I didn’t like it at all. I did not stay at the hotel. I asked for my money back.

Hotel was fine for a place to sleep but the area was a bit sketchy

Nice and clean. Location was convenient.

I had a 12pm check out and someone tried to come into my room without knocking at 10am. The again but with knocking at 11:20am. I killed 5 baby roaches in the room. Im staying in the area for work and the internet wasn't good. Also there was people walking from a hotel behind this one on drugs. They looked like zombies. A man with no shirt on was fighting the air and someone was shot on the corner.

The location of where I needed to be was convenient. Idk if it was because of the holidays, it seemed particularly quiet, which was good. The employees were very helpful.

I needed a place for a night and was terrified after reading reviews on a dozen hotels. This property was in a good area, right next to the interstate. My room was huge and clean. Bed slept great, the 1 staff member I encountered was nice and helpful. I don't require a lot as a traveler, and this fit my needs perfectly. I was very happy with the cleanliness of the room and property. Would definitely stay again.

An older motel that is decently maintained, clean and well lit at night. The former pool has been removed. Near the entrance, behind a Shell gas station is a small homeless encampment. No problems from it, but its right in view as you drive into the property and it had a number of questionable characters milling about. Staff was helpful and pleasant, and no problems to report with check in or the stay. Room was clean and stocked and it was quiet all night. I'd stay there again as the price was very reasonable.

Older property that could use an upgrade. Staff was pleasant and helpful. Room was clean. Surrounding area was clean. Lots of security cameras outside. Free breakfast.

There was a 100 dollar deposit due at check in that was not for told. There was little to no breakfast, and the linen was not very clean.

Breakfast was a joke.

The room was clean. The staff unfriendly and unwelcoming. Breakfast was paltry. One ice machine for the entire hotel and inconveniently located. We stayed during the winter, there was a light bed covering and no blanket. Did not give me a receipt. Will not return.

It was nothing special. We were only there to sleep one night. Needed more options for breakfast!

Room was ok, but hot water was inadequate and tv did not work well. Wouldnt come on easily and wouldnt stay on. Breakfast was terrible. No selection, eggs but no meat, very small muffins that remained in there for the entire 4 days we were there. Very tiny yogurt and very few. Watered down waffle batter. Very disappointing and will likely choose other accommodations on future trips wherever we go. Also staff difficult to talk to due to their foreign language.

The tastefully modern interior decor of the room belies the less-than-inspiring outdoor appearance. Bed was very comfortable, shower easy to operate, and I appreciated the fridge and microwave. A minor gripe that the TV remote was not working, but I wasn\'t in the room long enough for it be a big problem. Breakfast options slightly above average (scrambled eggs was a pleasant surprise), and the staff was quick to respond to shortages. I have a slight issue with the property billing itself as "University Area" when the college is several miles away.

Limited choice of breakfast items - no bananas, bread, plus almost everything empty with 30 minutes still left to eat. There was a puddle of water In the hallway, which was not cleaned up. The room was clean and the bed was comfortable enough but the clock didn’t work. I didn’t feel safe since the overall appearance of the hotel was very rundown. I would not recommend this hotel to anyone.

Breakfast was a little disappointing. Otherwise good. Great location. Lots of food choices around.

We got in late, after midnight. At check-in, he claimed I had no reservation. I had to pull up the confirmation online to show him. Was given 2 double beds instead of the king bed I reserved. Plus we had to walk up stairs to get to our room. The toilet ran every 7 minutes. Loud music thumping in the parking lot. We could smell weed. Not the best area of town. Room seemed mostly clean. I checked for bed bugs and didn’t see any. We were so tired we didn’t have it in us to ask for another room. Breakfast was very meager. They had waffles and bread for toast but no butter. Powdery lukewarm eggs. Cereal. Overall, just meh. We didn’t die. It was an okay bed for the one night we slept there. But again, we were VERY tired! We were awake in the room for less than an hour the whole time.