Name: Comfort Suites Columbia - University Area
Address: 1010 West Business Loop 70, Columbia, Missouri, United States of America, Columbia, Missouri, US
Price range: $86–$412 per night
Rating: 7.35

What guests think

At Comfort Suites Columbia - University Area, many recent guests encountered an active renovation with construction clutter, dust, and temporary closures that affected amenities and common areas, leading to a mixed experience that varied notably by room and date.

Some rooms are newly updated and comfortable, while others feel dated or have maintenance issues, and traffic noise from nearby I 70 is a recurring complaint. Cleanliness is inconsistent, with repeated reports of dust in common areas and occasional pests or odors, though a few guests found their rooms clean. Service ranges from friendly and helpful to unresponsive, and breakfast feedback varies widely. A practical choice for a quick stop near I 70.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Active renovation has closed or limited amenities such as the pool and fitness area, and common areas are disrupted. Ice machines and the elevator drew complaints, though parking is generally plentiful.

Related guest reviews

8

Daniel

Sep 17, 2025

·

Stayed 1 night

Good amount of parking and clean rooms.

2

Heather

May 5, 2025

·

Stayed 1 night

Shower was broken, nasty food left in fridge. Also we were in town for softball tournament. Had 2 girls who wanted to soak in the pool closed for renovation. Nothing on website nor were we informed at check in.

2

Amanda

Apr 26, 2025

·

Stayed 1 night

Water was brown coming out of the faucet. Elevator was scary going from floor to floor. Ice machines do not work. First floor is under renovation. The place smells like curry as someone is living there at the hotel. Missing TV remote. USB chargers do not work. I could go on but this is enough. Demanded refund and went to another establishment.

2

Karen

May 19, 2025

·

Stayed 2 nights

Entire property is under construction, thick layer of drywall dust on all surfaces and paint footsteps everywhere. The breakfast area is closed as are both pools and hot tub, and the rooms are small with worn out mattresses. After having an asthma attack minutes after getting to our room from the conditions, they offered a full refund so we could go elsewhere, only to change their mind the next day and refuse to refund for the room we wound up not using. There was no prior notice about the condition of the property either.

10

Debbie

Nov 6, 2025

·

Stayed 1 night

Construction was evident but our room was very nice. Was disappointed that fitness center was t available. Front desk staff was wonderful (evening)

6

Gregory

Oct 23, 2023

·

Stayed 1 night

Gym equipment was broken, dirty bed sheets.

2

Howard

May 29, 2025

·

Stayed 2 nights

They claim it is under construction, but none is going on and they don't tell you in the listing, The pool is closed. The property is a construction site with no lobby. I would not stay here again. I got their with kids and they refused to refund.

6

Bill

Apr 28, 2025

·

Stayed 2 nights

The staff was friendly but the current condition of the property is under construction. The entire first floor including lobby is being worked on. It seems the hotel will be better in the future. Only ice machines working currently are on the 1st and 4th floor. No fitness area or pool at this time.

6

Scott

Aug 31, 2024

·

Stayed 2 nights

Hotel is undergoing renovations but the outside also looks terrible. I actually wondered if it was operational. Construction supplies outside and in lobby. Workers are also using the only elevator. My room was finished but still not great. Very nice staff at front desk.

2

Andrew

Jun 30, 2025

·

Stayed 1 night

The place is under construction, the pool is closed, the doors dont fit right, might as well been camping in a tent in the city the first room we were in was dirty

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring concern, with drywall dust in public spaces and multiple reports of ants or other bugs, odors, and general grime. Some guests, however, received clean rooms.

Related guest reviews

2

Bruce

Oct 12, 2025

·

Stayed 2 nights

Parking was OK. Cleanliness marginal Staff was sullen, unresponsive to issues and unhelpful-did not care.

2

christopher

Nov 11, 2023

·

Stayed 2 nights

Dirty, unprofessional. Stains and bugs across hotel.

4

Mary

Jul 11, 2025

·

Stayed 1 night

There were ants on the desk. The water pressure in shower was so ad that the shower head only produced a trickle of water. Very modern decor. Lobby looked unfinished

4

David

Jun 10, 2025

·

Stayed 1 night

A/C did not work. Room was full of ants. Breakfast area full of ants (in the syrup even). Broken TV remote. Burned out light bulbs. Broken ice machine. Entire floor smelled like curry or something similar. VERY noisy since the building is right up against I-70. It was a poor experience, but the workers were polite.

2

Kimmy

May 11, 2023

·

Stayed 1 night

I got several bedbug bites but didn’t notice until I checked out and was back on the road. They denied the whole thing! I had to undress in my backyard, but a bunch of bombs for car, throw away several items, buy meds for the allergic reaction to bites, spend hours washing and drying my clothes and can’t stop freaking out about the bugs. I don’t think they refunded my money or compensated me with a free motel stay, either. Is it legal for them to ignore the bugs?

2

Andrew

Oct 9, 2023

·

Stayed 1 night

Our room was filthy and had ants crawling in the bathroom. We brought it to the attention of the staff but we’re told that they couldn’t do anything for us because we booked through Hotels.com. My wife tried to call yesterday, after we returned home, and was basically told that hotels.com couldn’t do anything for us. Due to the high demand for rooms in Columbia, MO this past weekend we paid over $350 for this room and basically wasted it.

4

Zaid

Sep 22, 2023

·

Stayed 2 nights

The hotel needs serious attention from the management: the carpet on the stairs is dirty with big stains and is worn out. Rooms have ants and possibly bed bugs. I have taken photos of the carpet and of ants, as well as photos of myself showing bug bites that I saw a couple of hours ago. That is terrible! The front desk staff are nice and try to help, but the problem is more than they can handle.

4

Chris

Oct 9, 2023

·

Stayed 1 night

Room was in horrible condition. Stains, ripped carpet, broken sink, stained towels.

2

David

Jun 28, 2025

·

Stayed 1 night

*** I should preface this by saying I don't recall ever writing a review, but this warranted one. https://youtu.be/ZlW5bKCH8u4 I stayed in room 312 6/21-6/22. The carpet is damp and the room smelled of somethign like wet dog. I woke up to ants in and all over the bed, on the floors, the counters the bathroom vanity and surrounding the HVAC unit. Please watch the video. I went to the front desk, the room was inspected, a report was made and they told me to contact the manager, Hally, for a refund, which I did. This hotel is under major construction and should not be operating. It's a complete dump. When I pulled into the parking lot I actually assumed I was at the wrong place. The office behind the check in is absoloutely filthy. I would not even consider eating from the breakfast due to the conditions of my room. I would strongly advise you to stay somewhere else as there are many options in Columbia. Hally has been unresponsive for the past week.

6

Kevin

May 31, 2025

·

Stayed 1 night

Shower had low water pressure and didn’t get hot. Dead bugs were in it and slippery.

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AI-generated summary based on recent guest reviews

Rooms

Room quality varies: some remodeled rooms are comfortable, but others feel dated with issues like broken A C, slippery or high tubs, and weak showers. Traffic noise from I 70 is frequently mentioned.

Related guest reviews

10

james

Sep 7, 2025

·

Stayed 1 night

Really like the newly remodeled place. Price was fair

2

Tricia

Jul 26, 2025

·

Stayed 1 night

Buyer beware on this one. The interstate traffic noice is extreme at this location. The building is under renovation construction, the price was premium. 1 washrag given per room. The first room had a broken a/c. I got the feeling we were given the worst room because we had used third party booking.

6

Melodie

Oct 13, 2024

·

Stayed 1 night

It is run down and looks like they are working on a remodel. The beds were not very comfortable, especially the sofa bed.

8

Jackie

Jun 13, 2025

·

Stayed 2 nights

Hotel under construction remodel. Knew that before i booked. Not a problem. Room was nice. Only thing that was a bother was temp in room. It was cool enough but seemed just slightly humid.

4

Amanda

Feb 19, 2024

·

Stayed 2 nights

The room we got was NOT the room advertised in the photo when we booked. The beds were horrible and it was very loud.

2

Mike

Aug 3, 2024

·

Stayed 1 night

Very noisy and when I mentioned it to the front desk she offered me a free snack from the snack closet!

8

Mary

Apr 28, 2023

·

Stayed 1 night

Or stay was good. We came in late and had a room on the I-70 side. Very noisy.

10

DAVID

Aug 30, 2024

·

Stayed 1 night

The property was in the middle of upgrading the rooms. My upgraged room was nice and clean. Common areas still needed work but it is in progress.

6

Kyle

Nov 8, 2023

·

Stayed 1 night

We booked this hotel on a cross country trip based on location and 8.0 rating on Expedia. Check-in was fine but not very friendly or welcoming, but everything was ready for us upon arrival. Nothing appeared to be overly clean. Hallways were dirty and a looked like the hadn’t been swept or mopped in some time. Our room was on the interstate side and I was extremely noisy throughout our stay. I think the rating should be closer to 6.5.

8

Edward

Dec 8, 2024

·

Stayed 1 night

Nice room but, shower tub was very slippery and no mat to use.. noise ftim interstate 70 kept us awake

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AI-generated summary based on recent guest reviews

Service

Service feedback is mixed: several guests praise friendly, helpful front desk staff, while others cite sullen attitudes, poor communication, and refund difficulties.

Related guest reviews

2

Bruce

Oct 12, 2025

·

Stayed 2 nights

Parking was OK. Cleanliness marginal Staff was sullen, unresponsive to issues and unhelpful-did not care.

10

Jacob

May 30, 2025

·

Stayed 2 nights

Always friendly staff. Nice property, very convenient location.

4

Kate

May 20, 2024

·

Stayed 6 nights

They are in the middle of a renovation. We were not told that ahead of time. The sound of saws and drills made staying in the room for any extended period of time unpleasant. There was a grandmother who attended to the breakfast area who was particularly grumpy and unfriendly. The breakfast itself was the same food for 5 days in a row ... and not good. Because of the renovation, a discount should have been given. Instead, the price went UP over the weekend. We will not be back.

8

Kimberly

May 20, 2025

·

Stayed 2 nights

Comfortable bed, good breakfast, friendly staff.

10

Wendi

Feb 23, 2023

·

Stayed 1 night

I had a great stay. The person at the desk was helpful and friendly, the room was clean and good sized. There was a family with small kids in the room next door. I could hear them while standing in the hall, but I was so impressed with how quiet the room was. Overall, I was pleased with the value. I would stay there again.

10

Debbie

Nov 6, 2025

·

Stayed 1 night

Construction was evident but our room was very nice. Was disappointed that fitness center was t available. Front desk staff was wonderful (evening)

10

Matthew

Apr 13, 2023

·

Stayed 1 night

Very quick check in! Room was clean ,and the Hotel smelled clean and fresh!

2

MICHELE

Mar 5, 2023

·

Stayed 1 night

Terrible customer service overall stay TERRIBLE!

2

David

Jun 28, 2025

·

Stayed 1 night

*** I should preface this by saying I don't recall ever writing a review, but this warranted one. https://youtu.be/ZlW5bKCH8u4 I stayed in room 312 6/21-6/22. The carpet is damp and the room smelled of somethign like wet dog. I woke up to ants in and all over the bed, on the floors, the counters the bathroom vanity and surrounding the HVAC unit. Please watch the video. I went to the front desk, the room was inspected, a report was made and they told me to contact the manager, Hally, for a refund, which I did. This hotel is under major construction and should not be operating. It's a complete dump. When I pulled into the parking lot I actually assumed I was at the wrong place. The office behind the check in is absoloutely filthy. I would not even consider eating from the breakfast due to the conditions of my room. I would strongly advise you to stay somewhere else as there are many options in Columbia. Hally has been unresponsive for the past week.

6

James

May 6, 2025

·

Stayed 2 nights

This hotel was undergoing a remodel, so the lobby was not appealing. The room was clean. I asked the lobby clerk about good places to eat and her response was "I'm a vegetarian and I don't eat out". No help at all. Also, each ice machine was inoperable on every floor except the one of the bottom floor which was behind closed doors due to the remodel. Breakfast was adequate but every employee I encountered seemed sullen and did not seem to care if I was there or not. If we travel to Columbia, MO, again, I will choose another hotel.

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AI-generated summary based on recent guest reviews

Location

Convenient to I 70, shops, and Mizzou, with some green spaces nearby. Proximity to the interstate contributes to noise for rooms facing that side.

Related guest reviews

8

Dave

May 15, 2023

·

Stayed 1 night

Convenient when needed.

10

Jacob

May 30, 2025

·

Stayed 2 nights

Always friendly staff. Nice property, very convenient location.

10

Brian

Oct 20, 2024

·

Stayed 1 night

Perfect place for a home Mizzou game.

8

Michael

May 14, 2023

·

Stayed 2 nights

Great location and easy to get to I-70

10

Jackie C

Sep 14, 2025

·

Stayed 1 night

Nice location

10

Amanda

Jan 30, 2024

·

Stayed 2 nights

Very comfortable and close to shops

8

Mary

Nov 17, 2023

·

Stayed 4 nights

Could walk to the city park and around the large cemetery. Lots of parking Quiet and pleasant facility Somewhat difficult to reach location because of round-a-bouts and odd newish traffic patterns, but these can be mastered in the daylight when one can see the patterns. Convenient to the west side of town and mall unlike the places to stay on the far east side of town. Did not check out the pool.

10

Brenda

Apr 8, 2023

·

Stayed 1 night

Close to the highway but we were ok with the sound.

8

Mary

Apr 28, 2023

·

Stayed 1 night

Or stay was good. We came in late and had a room on the I-70 side. Very noisy.

6

Kyle

Nov 8, 2023

·

Stayed 1 night

We booked this hotel on a cross country trip based on location and 8.0 rating on Expedia. Check-in was fine but not very friendly or welcoming, but everything was ready for us upon arrival. Nothing appeared to be overly clean. Hallways were dirty and a looked like the hadn’t been swept or mopped in some time. Our room was on the interstate side and I was extremely noisy throughout our stay. I think the rating should be closer to 6.5.

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AI-generated summary based on recent guest reviews

Dining

Breakfast reviews are inconsistent, ranging from good and hot to poor or repetitive with short hours. Renovation conditions at times affected cleanliness and comfort in the dining area.

Related guest reviews

4

Kate

May 20, 2024

·

Stayed 6 nights

They are in the middle of a renovation. We were not told that ahead of time. The sound of saws and drills made staying in the room for any extended period of time unpleasant. There was a grandmother who attended to the breakfast area who was particularly grumpy and unfriendly. The breakfast itself was the same food for 5 days in a row ... and not good. Because of the renovation, a discount should have been given. Instead, the price went UP over the weekend. We will not be back.

8

Kimberly

May 20, 2025

·

Stayed 2 nights

Comfortable bed, good breakfast, friendly staff.

6

Janice

Sep 4, 2023

·

Stayed 2 nights

Every day after eating shoes were sticky from dirty floors. Breakfast tables not clean and had to clean before sitting down. Servers did not speak English so had to get front desk person to translate.

6

Renea

Oct 1, 2025

·

Stayed 2 nights

The price was too high for this stay. Remodeling was not complete. Breakfast was not great. Family lives there, but they were nice and kind.

10

Jennifer

Apr 11, 2023

·

Stayed 1 night

Good breakfast, nice clean rooms, friendly service, got exactly what we expected

4

David

Jun 10, 2025

·

Stayed 1 night

A/C did not work. Room was full of ants. Breakfast area full of ants (in the syrup even). Broken TV remote. Burned out light bulbs. Broken ice machine. Entire floor smelled like curry or something similar. VERY noisy since the building is right up against I-70. It was a poor experience, but the workers were polite.

10

Ann

Nov 4, 2023

·

Clean, quiet, convenient. Had a great breakfast at the time. Responsive staff. Good stay.

2

Christine

May 16, 2025

·

Stayed 1 night

beware of this hotel! It is under construction. There is drywall dust everywhere. The lobby was empty. They served breakfast and the tables, chairs, window sills were covered in white dust.

2

Cecilia

May 14, 2024

·

Stayed 2 nights

When I checked in I was asking why it was not disclosed that the property was under construction? The front desk person told me well, it's not going to bother you because you will be sleeping! The lobby was piled ceiling high with mattresses and shipping boxes from China. There were a big gaping hole in the roof of the carport ... I'm quite literally surprised that they were allowed to be open. First night (Friday) they were drilling at 9:21PM on the floor under where I stayed. They did come in my room during my stay but did not make the beds or change the towels so I am not sure what they did there. Breakfast was from 6-9AM EVEN on a weekend, i came down a little bit after 9 AM on Sunday and the drinkbar was locked and so was the are where they kept yogurt. The lunchroom was also full of big boxes with Chinese writing on them piled up around the walls in the eating area. It was a horrible experience and I will never stay there again. I was not the only Mizzou mom/parent who stayed there that weekend and we all had the same experience.

8

Steven

Oct 21, 2025

·

Stayed 1 night

A lot of renovations going on, but room and breakfast service was good

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AI-generated summary based on recent guest reviews

Month	Average price
January	$77
February	$100
March	$110
April	$111
May	$108
June	$93
July	$97
August	$99
September	$137
October	$108
November	$112
December	$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $94	15 $95	16 $95	17 $94	18	19 $296
20 $86	21 $102	22 $103	23 $103	24 $103	25 $190	26 $110
27 $86	28 $92	29 $96	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2	3
4 $87	5 $93	6 $93	7 $94	8 $119	9	10
11 $87	12 $95	13 $98	14 $102	15 $104	16 $201	17 $201
18 $89	19 $97	20 $100	21 $108	22 $112	23 $412	24 $358
25 $89	26 $94	27 $97	28 $99	29 $97	30 $113	31 $113

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Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Accessible

Suite, 1 King Bed

Suite, 1 King Bed with Sofa Bed, Accessible

Efficiency, 2 Queen Beds

Room, Multiple Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Columbia - University Area

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