Super 8 by Wyndham Kenmore/Buffalo/Niagara Falls Area

The hallway carpets and ceiling tile were old and dirty. The room carpet is nothing I would walk barefoot on. The bathroom paper dispenser was falling off the wall. The bathroom sink/vanity was tilted causing everything to roll off. No table or microwave in room. Overall a rundown dump and I would never stay there again.

Heather isn’t working properly a fire alarm hanging in the selling and the need to watch comforters and fancy linen.

Not what I was expecting. The beds were uneven and headboards broken, it had a really strong cleaner smell in the room, the mini fridge had rust on the inside, holes in blankets, the bathroom toilet didn’t flush properly, no elevator and stayed on the second floor with luggage, no trash bags in any of the trash cans, stains on the carpets, you could hear people talking on the floor under you and beside so it was a little noisy, breakfast selection wasn’t the best. I’m glad it was only a pit stop for us to sleep for the night and cheaper priced than the other hotels. Other than that I wouldn’t recommend

Surly reception, lousy excuse 0f a breakfast, Cigarette burn holes in blanket, stains on rug, thin walls could hear tv in next room,stairs dangerously low lit

The parking was different, if you aren't familiar with the area, you can't pull out of the parking lot and turn left unless you drive through a few parking lots (that have broken glass on the ground to avoid). It's a safe place to stay otherwise.

This particular Super 8 branch is bad, the staff has no customer service experience whatsever, they never smile, the room is bad many broken things inside, the toilet is not for a human beiing, the hallways smell plus its way way overpriced for the condition of this hotel and they put 50 dollars on hold for security!!?? Its not like you have something of value inside lol everything inside the room is old and bad. I was at Super 8 in Michigan last week and it was lovely and very nice but the one here in Buffalo its completely different. Never going to that one again. I stayed two nights and went to a different hotel after

It was in a little older area and the facility was a little older, but was well kept, clean and a good value. Thank you

I get it’s a no-frills place, but it just felt dirty and occupied buy drug addicts. Halls smelled heavily of pot, questionable people in the lobby and parking lot…made me confirm my car was locked and parked under lights. Hotels.com info was wrong in that breakfast ends at 9 and there is no pool.

Air conditioning and TV worked. Not much else. Lights didn’t work. Door would not lock unless lifted. Bed’s uncomfortable. No working smoke detectors in room.

This was pretty much what I expected from a budget motel. The room was clean but small, and had some minor maintenance issues (broken TV stand, shower curtain rod pulling out of wall, no trash bag in the bathroom can). Parking was less than adequate as we came back late from the game and had to park next door at a deli since all the spots were full. It was quiet though and we got a good nights sleep as the beds were comfortable. I’d stay here again as overall it met my needs and was bug free. ;)

Stay away from this place is terrible the room dirty all furniture bad odor then i leave from this horrible place with BED BUGS. So if you like your self don’t book and stay away.

Absolutely the worst hotel i ever been to. The nastiest dirtiest place i have ever seen. They dont clean anything the pillows and blankets are filthy i covered the pillow and slept in my jacket. No smoke alarms, no toilet seat lid there was food left in the refrigerator so long it was black. The heat in our first room didnt have heat in January in buffalo....and we ended up giving one of the cockroches a name i took pictures. This place is a trash can they shouldn't be allowed to be in business for health and safety reasons. Avoid at all costs

Unhygienic and No cleanliness in rooms

The place is very unhygienic and not clean atall. Do avoid this place if possible

Carpet was stained everywhere. Room and hallway smelled bad. Stains on bed sheets. Filthy hotel

Bad smell: weed, cigarettes. Dirty, dusty, old, hotel needs renovation. Price not reasonable

We checked in early with a staff member that was less than pleasant to interact with. The room is very outdated and felt dirty, the door lock was loose and didn’t feel safe. I convinced myself we would be fine for one night. Upon our return 8hrs later we were unable to get comfortable. The fleece covers were stained and littered with someone else’s long hair, the heater was filthy and barely Worked. It was when my son found a bug on his pillow that appeared to be a baby cockroach or possible bed bug that we pack up our stuff and checked out late at night. This Super 8 doesn’t measure up to any of the other Super 8 experiences I’ve had. I was appalled at the condition of this property for the price it was going for. If you have standards DO NOT Stay here.

The property was not well maintained and had stains all over the carpet and bedsheets. The room had a foul odor. I would not recommend this hotel for anyone.

Blankets were not clean. Noisy

Very bad experience, the room was dirty, carpet had stains all over, blanket had dark spots bad odor, te bath tub was dirty, shower curtain with mold.

We were in room 202 and the chair was broken, the shower curtain fell several times on its own, the carpet was dirty and stained, the floor had weak spots, no microwave, nasty baby bottle and used lighters under the beds, the homeless people hanging out in the lobby, breakfast was horrible. Even though theres a sign in the lobby that says no smoking, it smelled like smoke and bad oder. Expedia should remove this hotel from its listing.

No safety lock, fish eye not clearly visible to outside, very noisy,

Not what I was expecting. The beds were uneven and headboards broken, it had a really strong cleaner smell in the room, the mini fridge had rust on the inside, holes in blankets, the bathroom toilet didn’t flush properly, no elevator and stayed on the second floor with luggage, no trash bags in any of the trash cans, stains on the carpets, you could hear people talking on the floor under you and beside so it was a little noisy, breakfast selection wasn’t the best. I’m glad it was only a pit stop for us to sleep for the night and cheaper priced than the other hotels. Other than that I wouldn’t recommend

No refrigerator no microwave Sink not draining Toilet wouldn’t always flush

The old place, the key does not work well

Very noisy Amtrak train.

AC not working whole Night. Had a bad experience

Train outside the room... No refrigerator or microwave... Poor excuse for a "breakfast"... Downstairs guests were loud until 4am... Overall unpleasant experience...

Air conditioning and TV worked. Not much else. Lights didn’t work. Door would not lock unless lifted. Bed’s uncomfortable. No working smoke detectors in room.

place was below average. small rooms which smelled funny.

I made this reservation for my daughter and her partner and after the first night, they had to move to a different location. The main reason was to total lack of attention by the staff and the lack of cleanliness of the room. Add the location and the overwhelming noise throughout the night and you have a facility that no one should stay in. If I had a way to obtain a refund for the second night, I would but I'm sure that's not in the cards. I would suggest however that you no longer list this property as a choice.

Had reservations for one night for $94.91. Got there with printed paper in hand and was told they canceled my reservation several months prior. Had email from 3 days before arrival saying looking forward to seeing me and I was "BOOKED". Made me pay $341.25 for room and said any other rooms in area were $600-$800 for that night (it was the night before the eclipse). Went in and room was small, toilet dirty, mirror over sink was completely gone and just frame with ligths and electrical wiring showing. Looked online and found motel 8 miles away with much better review ratings for $169.00 total. Went to desk and told them I wasn't happy with what I had been told and how I was treated and showed him room for half the price and asked for a refund and said I wanted to go to other place. Had only been 22 minutes total since originally paying for room and we had done nothing to room. He refused to refund money and said we were stuck there. Called Wyndham customer service. They "reached out to property" and got nowhere as far as getting the $246.84 extra I had to pay back for me and said there was nothing else they could do. Would never go back to this place. STAY AWAY!!!!! VERY DISAPPOINTED!!!!

Customer service was not up to the mark. But rooms were ok. Not worth it what i pay for. Badsheets and blankets were ripped and it had some holes.

Staff were kind and helpful . appreciate the hospital

Property and rooms needs a little TLC. Friends was locked of room because of switch plate locked behind them when closing door. Door is uneven! Service desk person was very helpful!

This was by far one of the worst experience I've ever had with a business in this field. firstly we were overcharged for a motel $180 a night and we arrived to check in we were surprised with the deposit of $50 which was not relate to us in the check-in status online. That is understandable but there was a strong sense of some kind of incense when you walk in the cleanliness was decent but the closest check out interaction with by far the most ignorant and disrespectful customer service I've ever received h we were basically stalked while leaving and check out time by the owner and rushed which is missing invasion of our property and made us feel uncomfortable then we were told that a hand towel was missing from the room we searched all of our belongings and we told them that they could search or look into as well as we do not have the towel he said that he knows that what we put in there well obviously not because we did not have a towel we then were charged out of the deposit for hand towel that we don't know knowledge of missing then we were hounded by staff once we checked out as we were waiting for a ride so close we almost called the police for harassment I don't know if it was because of my race and discrimination but I don't recommend this hotel to anybody it looks like a poor slump down timing househe property wasn't the worst but it wasnt the best either. The sink in the bathroom was ready to fall off the wall, the shower barely worked, it had the worst smell ever.

This particular Super 8 branch is bad, the staff has no customer service experience whatsever, they never smile, the room is bad many broken things inside, the toilet is not for a human beiing, the hallways smell plus its way way overpriced for the condition of this hotel and they put 50 dollars on hold for security!!?? Its not like you have something of value inside lol everything inside the room is old and bad. I was at Super 8 in Michigan last week and it was lovely and very nice but the one here in Buffalo its completely different. Never going to that one again. I stayed two nights and went to a different hotel after

We checked in early with a staff member that was less than pleasant to interact with. The room is very outdated and felt dirty, the door lock was loose and didn’t feel safe. I convinced myself we would be fine for one night. Upon our return 8hrs later we were unable to get comfortable. The fleece covers were stained and littered with someone else’s long hair, the heater was filthy and barely Worked. It was when my son found a bug on his pillow that appeared to be a baby cockroach or possible bed bug that we pack up our stuff and checked out late at night. This Super 8 doesn’t measure up to any of the other Super 8 experiences I’ve had. I was appalled at the condition of this property for the price it was going for. If you have standards DO NOT Stay here.

The property and price was ok but the staff present in the morning hours is very rude. Be it about breakfast or asking for any detail, the response from them is as if I am staying there for free

Property was okay but staff was kind of lost of seeing you there. And they charged two times for no reason

For $129.00 per night, I felt like we got no value for our money. Honestly, the price should have been no more than $80.00/night. Our total bill for two nights stay was almost $300.00. The breakfast that is included is coffee, juice, cold cereal, yogurt, instant oatmeal and packaged breakfast food, the absolute bare minimum. I have stayed at many other chain hotels and, for the price of the room, received a full breakfast with freshly prepared foods. We had a room with four adults and two bath towels. We requested more towels but were advised that they were unavailable at the time because Housekeeping did not arrive until 10:30. Well, if you have an early morning appointment, that's unfortunately too late. The hotel has not been updated since approximately the 70's and the bedding, while clean, is quite worn. The only really positive things to say about our stay is that the hotel is quiet (not counting the train noise, which is right across the street), basically clean and seems safe enough. If you are looking for good value for your money, you might consider choosing a hotel that's located a little further away rather than right inside Kenmore.

Nothing unique at all. Dirty, Poor service, unsavory characters hanging around and appeared to be living there.

The parking was different, if you aren't familiar with the area, you can't pull out of the parking lot and turn left unless you drive through a few parking lots (that have broken glass on the ground to avoid). It's a safe place to stay otherwise.

It was in a little older area and the facility was a little older, but was well kept, clean and a good value. Thank you

Very noisy Amtrak train.

I get it’s a no-frills place, but it just felt dirty and occupied buy drug addicts. Halls smelled heavily of pot, questionable people in the lobby and parking lot…made me confirm my car was locked and parked under lights. Hotels.com info was wrong in that breakfast ends at 9 and there is no pool.

Train outside the room... No refrigerator or microwave... Poor excuse for a "breakfast"... Downstairs guests were loud until 4am... Overall unpleasant experience...

We needed a low cost one night stay that was clean and safe. Super 8 delivered

This was pretty much what I expected from a budget motel. The room was clean but small, and had some minor maintenance issues (broken TV stand, shower curtain rod pulling out of wall, no trash bag in the bathroom can). Parking was less than adequate as we came back late from the game and had to park next door at a deli since all the spots were full. It was quiet though and we got a good nights sleep as the beds were comfortable. I’d stay here again as overall it met my needs and was bug free. ;)

For $129.00 per night, I felt like we got no value for our money. Honestly, the price should have been no more than $80.00/night. Our total bill for two nights stay was almost $300.00. The breakfast that is included is coffee, juice, cold cereal, yogurt, instant oatmeal and packaged breakfast food, the absolute bare minimum. I have stayed at many other chain hotels and, for the price of the room, received a full breakfast with freshly prepared foods. We had a room with four adults and two bath towels. We requested more towels but were advised that they were unavailable at the time because Housekeeping did not arrive until 10:30. Well, if you have an early morning appointment, that's unfortunately too late. The hotel has not been updated since approximately the 70's and the bedding, while clean, is quite worn. The only really positive things to say about our stay is that the hotel is quiet (not counting the train noise, which is right across the street), basically clean and seems safe enough. If you are looking for good value for your money, you might consider choosing a hotel that's located a little further away rather than right inside Kenmore.

When you say that you provide breakfast it should be a proper breakfast

Needs Reno and something else besides cereal for breakfast.

Breakfast very limited to cookies, yogurt and corn flakes

Surly reception, lousy excuse 0f a breakfast, Cigarette burn holes in blanket, stains on rug, thin walls could hear tv in next room,stairs dangerously low lit

The property and price was ok but the staff present in the morning hours is very rude. Be it about breakfast or asking for any detail, the response from them is as if I am staying there for free

The room was very basic which I guess was to be expected but it was clean, and it looked like the bathroom had been updated recently. The breakfast options were very limited.

Train outside the room... No refrigerator or microwave... Poor excuse for a "breakfast"... Downstairs guests were loud until 4am... Overall unpleasant experience...

The beds were cheap and lumpy. The breakfast only had a few choices. One of the worst places we have stayed. Way over priced. We will not be staying here again.

Stinks bad! Says free breakfast no free breakfast