Is parking available at the hotel?

Parking is available on-site, but guests must contact the property in advance to reserve it. There is a fee of ILS 120 per night for covered self-parking, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

The hotel offers a full breakfast daily from 9:00 AM to 1:00 PM for a fee of approximately ILS 65 for adults and children.

Does the hotel allow pets?

Pets are not allowed at the hotel, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 8:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of ILS 330 per vehicle (one-way, maximum occupancy 4). Guests must arrange the transfer at least 72 hours prior to arrival.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility can be confirmed by contacting the property directly.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Tel Aviv, just a 1-minute drive from Rothschild Boulevard and 10 minutes from Jerusalem Beach. It is also 0.1 km from Nachalat Binyamin Pedestrian Mall and within walking distance of several other attractions.

What are the hotel's policies regarding children?

Children are allowed at the hotel, and there is no minimum age requirement for children to stay for free.

Casa Suzanna Hotel

What guests think

Across recent reviews, Casa Suzanna Tel-Aviv קאסה סוזנה נחלת בנימין is praised for its central, walkable location and friendly staff, while many note the rooms are compact for two people.

Guests frequently describe clean rooms and a well-kept property, though some report superficial housekeeping or maintenance gaps like streaked windows. Breakfast is often served at another hotel nearby, which some find inconvenient, and the variety or quality is described as mixed. Facilities mentioned include a rooftop terrace and hot tub or whirlpool, with limited or closed bar service and inconsistent parking availability. Overall, expect a small-room, city-center stay with personable service and some operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A rooftop terrace with a hot tub or whirlpool is noted, but use or service can be limited, and the rooftop bar has been closed at times. Parking availability and ease vary.

Related guest reviews

8

Sebastian

Dec 9, 2022

·

Stayed 4 nights

Schönes Hotel in guter Lage. Tolle Dachterrasse, leider ohne Bedienung. Kein Pool, aber Whirlpool, den man sich selbst einlassen kann. Schöne Zimmer mit schöner Dusche. Netter Service. Frühstück im Nachbarhotel, etwas entfernt, aber gut.

4

SARA

Jun 11, 2023

·

Stayed 1 night

Firstly there wasn’t any parking even though it said no reservation was necessary and had no help from the front desk. Only when I finished driving around tel aviv looking for a space and came back, I was allowed to park on site and there had been a space all along. The condition of the room was one of the dirtiest I’ve ever stayed in and even found a bed bug on my pillow. One of the worst places I’ve stayed in, not clean and not helpful however the location was the only good thing about it.

8

Thomas

Sep 12, 2023

·

Stayed 4 nights

Quiet little hotel in south central Tel Aviv. My room was small but clean and perfect for one person, two people might have been a squeeze. The rooftop area is good for relaxing and there is a hot tub although it is not easy to use. Breakfast is actually served at another hotel 5-10 minutes walk - I may have missed this but I don’t remember reading about it when booking. The breakfast choice was limited but tasty, service at breakfast could be improved with a “if you want it, you have to ask for it” approach. Overall good choice for a solo trip of a few nights in Tel Aviv.

10

Mary Jacqueline Antivo

Nov 14, 2025

·

Stayed 2 nights

Jeg sjekket inn etter kl 21 og personalet skrev melding til meg og ga meg instruks hvordan jeg kommer inn på hotellet og på mitt rom.. det var veldig greit. Stedet er veldig senralt. Det finnes en bussholdeplass som er i nætheten. På kvelden blir det ute restaurant langs gata som er bare 50m unna. Veldig koselig mange forskjellige type folk -unge, eldre- som sitter og spiser og drikker..det er butikker i nærheten og det går an å gå til stranden.. Rommet var fint men litt gammelt. har bra AC.. de har også spa og massasje..

8

Oren

Oct 28, 2022

·

Stayed 5 nights

Nice staff, slick design, comfortable parking and perfect location. Room was extremely small and service very inconsistent.

10

SASCHA

Aug 17, 2023

·

Stayed 4 nights

Liebe das Hotel. War - soweit ich weiß - das erste Brown Hotel überhaupt. Leider hat die Rooftop-Bar zu. Früher war sie Magnet für Externe und Gäste. Was man in keinem Brown Hotel erwarten darf (ich war nun in insgesamt 12-13) sind geputzte Fenster. Das scheint keinen zu interessieren. Mich schon, aber da sonst alles passt - vor allem auch das Personal - kann ich bei den Brown Hotels auch auf den Durchblick verzichten.

6

James

Apr 5, 2024

·

Service was awful. No one was helpful. All of the bars in the hotel were closed from 1815.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews report clean rooms and a well-kept property. Others mention superficial housekeeping or unclean windows, so standards are not always consistent.

Related guest reviews

8

Kenneth

Apr 27, 2023

·

Stayed 7 nights

Our room was quite small but very clean and comfortable. Staff were friendly and helpful and the Hotel was in a really good location.

8

Michel

Jul 11, 2022

·

Stayed 4 nights

Très bon hôtel, calme et bien tenu. Proche de Har Tsion et bien localisé pour facilement accéder aux bus au Souk du Carmel. Päs très loin de Dizengoff. Juste un bémol, le petit dejeuner commence trop tard (7h30) et n'est pas dans l'hotel.

8

david

Aug 14, 2023

·

Stayed 7 nights

Nice clean place, walking distance to several locations, very friendly staff.

8

Alain

Sep 30, 2023

·

Stayed 7 nights

Chambre bien insonorisée, excellente literie, même le canapé-lit est confortable 😁. Très bon accueil 👍 Point faible : le ménage dans la chambre les matins est superficiel, et une bouteille d’eau chaque jour aurait été la bienvenue

4

SARA

Jun 11, 2023

·

Stayed 1 night

Firstly there wasn’t any parking even though it said no reservation was necessary and had no help from the front desk. Only when I finished driving around tel aviv looking for a space and came back, I was allowed to park on site and there had been a space all along. The condition of the room was one of the dirtiest I’ve ever stayed in and even found a bed bug on my pillow. One of the worst places I’ve stayed in, not clean and not helpful however the location was the only good thing about it.

8

Karen

Dec 20, 2025

·

Stayed 5 nights

Clean room, helpful and nice staff

8

Thomas

Sep 12, 2023

·

Stayed 4 nights

Quiet little hotel in south central Tel Aviv. My room was small but clean and perfect for one person, two people might have been a squeeze. The rooftop area is good for relaxing and there is a hot tub although it is not easy to use. Breakfast is actually served at another hotel 5-10 minutes walk - I may have missed this but I don’t remember reading about it when booking. The breakfast choice was limited but tasty, service at breakfast could be improved with a “if you want it, you have to ask for it” approach. Overall good choice for a solo trip of a few nights in Tel Aviv.

8

Katie

Feb 14, 2023

·

Stayed 2 nights

Fabulous location - small rooms but that’s ok! Unfortunately, we woke up to drilling in the room next door at 845 am and house keeping knocking on doors at 8am. The walls are quite thin

10

SASCHA

Aug 17, 2023

·

Stayed 4 nights

Liebe das Hotel. War - soweit ich weiß - das erste Brown Hotel überhaupt. Leider hat die Rooftop-Bar zu. Früher war sie Magnet für Externe und Gäste. Was man in keinem Brown Hotel erwarten darf (ich war nun in insgesamt 12-13) sind geputzte Fenster. Das scheint keinen zu interessieren. Mich schon, aber da sonst alles passt - vor allem auch das Personal - kann ich bei den Brown Hotels auch auf den Durchblick verzichten.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often small, especially for two, yet some guests note comfortable bedding or attractive design.

Related guest reviews

8

Sebastian

Dec 9, 2022

·

Stayed 4 nights

Schönes Hotel in guter Lage. Tolle Dachterrasse, leider ohne Bedienung. Kein Pool, aber Whirlpool, den man sich selbst einlassen kann. Schöne Zimmer mit schöner Dusche. Netter Service. Frühstück im Nachbarhotel, etwas entfernt, aber gut.

8

Kenneth

Apr 27, 2023

·

Stayed 7 nights

Our room was quite small but very clean and comfortable. Staff were friendly and helpful and the Hotel was in a really good location.

8

Alain

Sep 30, 2023

·

Stayed 7 nights

Chambre bien insonorisée, excellente literie, même le canapé-lit est confortable 😁. Très bon accueil 👍 Point faible : le ménage dans la chambre les matins est superficiel, et une bouteille d’eau chaque jour aurait été la bienvenue

8

Thomas

Sep 12, 2023

·

Stayed 4 nights

Quiet little hotel in south central Tel Aviv. My room was small but clean and perfect for one person, two people might have been a squeeze. The rooftop area is good for relaxing and there is a hot tub although it is not easy to use. Breakfast is actually served at another hotel 5-10 minutes walk - I may have missed this but I don’t remember reading about it when booking. The breakfast choice was limited but tasty, service at breakfast could be improved with a “if you want it, you have to ask for it” approach. Overall good choice for a solo trip of a few nights in Tel Aviv.

8

Katie

Feb 14, 2023

·

Stayed 2 nights

Fabulous location - small rooms but that’s ok! Unfortunately, we woke up to drilling in the room next door at 845 am and house keeping knocking on doors at 8am. The walls are quite thin

10

Mary Jacqueline Antivo

Nov 14, 2025

·

Stayed 2 nights

Jeg sjekket inn etter kl 21 og personalet skrev melding til meg og ga meg instruks hvordan jeg kommer inn på hotellet og på mitt rom.. det var veldig greit. Stedet er veldig senralt. Det finnes en bussholdeplass som er i nætheten. På kvelden blir det ute restaurant langs gata som er bare 50m unna. Veldig koselig mange forskjellige type folk -unge, eldre- som sitter og spiser og drikker..det er butikker i nærheten og det går an å gå til stranden.. Rommet var fint men litt gammelt. har bra AC.. de har også spa og massasje..

6

Daniel

Jun 23, 2023

·

Stayed 4 nights

Great location and unique ambiance. However the air conditioning did not work and was not fixed for our room. The whole family woke with sour backs over the several days we stayed as well. The staff was generally very prompt and helpful but were unable to address the Apple conditioning issue for us.

8

Oren

Oct 28, 2022

·

Stayed 5 nights

Nice staff, slick design, comfortable parking and perfect location. Room was extremely small and service very inconsistent.

4

Rachel

Jan 21, 2024

·

Stayed 1 night

I was very disappointed. room is extremely small. Breakfast is 1k away and the poorest breakfast I ever had in Israel. Asked me to pay tax again in checkout after already paid though the app.

10

Yigal

Nov 27, 2025

·

Stayed 1 night

Great room and lovely service

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and accommodating, including with late arrivals and booking changes. Some reviews report poor or inconsistent service.

Related guest reviews

10

Rania

Oct 19, 2025

·

Stayed 1 night

We had a super amazing stay, hotel staffs were accomodating

10

Anita

Sep 23, 2023

·

Stayed 4 nights

I needed to change my reservation due to Shabbat and no transport. Daniel, Jacob and Yali were great in getting the info and helped me change my booking and getting a refund. It took a while to get through to Expedia but James an Expedia agent was great and I got the refund. Thanks everyone you really helped me alot.

8

david

Aug 14, 2023

·

Stayed 7 nights

Nice clean place, walking distance to several locations, very friendly staff.

10

Claudia

Nov 15, 2025

·

Stayed 2 nights

Equipe ótima!

10

David

Oct 20, 2022

·

Stayed 4 nights

Great experience. Friendly, professional, helpful staff. Nice location. Would stay again.

8

Karen

Dec 20, 2025

·

Stayed 5 nights

Clean room, helpful and nice staff

10

Roy

Mar 2, 2023

·

Stayed 3 nights

I had a great stay. Friendly staff, great service, convenient location.

8

Oren

Oct 28, 2022

·

Stayed 5 nights

Nice staff, slick design, comfortable parking and perfect location. Room was extremely small and service very inconsistent.

10

Yigal

Nov 27, 2025

·

Stayed 1 night

Great room and lovely service

6

James

Apr 5, 2024

·

Service was awful. No one was helpful. All of the bars in the hotel were closed from 1815.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Widely praised as central and walkable, close to buses, markets, restaurants, and the beach.

Related guest reviews

6

Andrea

Dec 18, 2022

·

Stayed 5 nights

Great great location. Very friendly and helpful staff . Other than that , it’s “ just ok”.

10

Philip

Nov 11, 2022

·

Stayed 4 nights

Really nice boutique hotel in the centre of old Tel Aviv

8

Kenneth

Apr 27, 2023

·

Stayed 7 nights

Our room was quite small but very clean and comfortable. Staff were friendly and helpful and the Hotel was in a really good location.

8

david

Aug 14, 2023

·

Stayed 7 nights

Nice clean place, walking distance to several locations, very friendly staff.

10

Michael

Jul 6, 2023

·

Stayed 1 night

Great location with unlimited eating/drinking options, all in walking distance.

10

Alexander

Apr 11, 2023

·

Stayed 1 night

Perfect location with a great people!

8

Thomas

Sep 12, 2023

·

Stayed 4 nights

Quiet little hotel in south central Tel Aviv. My room was small but clean and perfect for one person, two people might have been a squeeze. The rooftop area is good for relaxing and there is a hot tub although it is not easy to use. Breakfast is actually served at another hotel 5-10 minutes walk - I may have missed this but I don’t remember reading about it when booking. The breakfast choice was limited but tasty, service at breakfast could be improved with a “if you want it, you have to ask for it” approach. Overall good choice for a solo trip of a few nights in Tel Aviv.

10

Mary Jacqueline Antivo

Nov 14, 2025

·

Stayed 2 nights

Jeg sjekket inn etter kl 21 og personalet skrev melding til meg og ga meg instruks hvordan jeg kommer inn på hotellet og på mitt rom.. det var veldig greit. Stedet er veldig senralt. Det finnes en bussholdeplass som er i nætheten. På kvelden blir det ute restaurant langs gata som er bare 50m unna. Veldig koselig mange forskjellige type folk -unge, eldre- som sitter og spiser og drikker..det er butikker i nærheten og det går an å gå til stranden.. Rommet var fint men litt gammelt. har bra AC.. de har også spa og massasje..

10

Roy

Mar 2, 2023

·

Stayed 3 nights

I had a great stay. Friendly staff, great service, convenient location.

10

Antonio

Aug 21, 2023

·

Stayed 7 nights

Great spot for visit Tel Aviv

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is typically off-site, which some find inconvenient, and the quality or variety is mixed. On-site bar service has been limited or closed at times.

Related guest reviews

8

Sebastian

Dec 9, 2022

·

Stayed 4 nights

Schönes Hotel in guter Lage. Tolle Dachterrasse, leider ohne Bedienung. Kein Pool, aber Whirlpool, den man sich selbst einlassen kann. Schöne Zimmer mit schöner Dusche. Netter Service. Frühstück im Nachbarhotel, etwas entfernt, aber gut.

8

Michel

Jul 11, 2022

·

Stayed 4 nights

Très bon hôtel, calme et bien tenu. Proche de Har Tsion et bien localisé pour facilement accéder aux bus au Souk du Carmel. Päs très loin de Dizengoff. Juste un bémol, le petit dejeuner commence trop tard (7h30) et n'est pas dans l'hotel.

6

Ofelia

Mar 3, 2024

·

Stayed 3 nights

Breakfast was not available at the hotel as indicated at time of booking for which I paid extra. Had to walk about 4-5 blocks to another hotel. Not at all convenient and did not make use of it. Would not have paid for it if I’d know in advance. I’d like to request a refund for that.

8

Thomas

Sep 12, 2023

·

Stayed 4 nights

Quiet little hotel in south central Tel Aviv. My room was small but clean and perfect for one person, two people might have been a squeeze. The rooftop area is good for relaxing and there is a hot tub although it is not easy to use. Breakfast is actually served at another hotel 5-10 minutes walk - I may have missed this but I don’t remember reading about it when booking. The breakfast choice was limited but tasty, service at breakfast could be improved with a “if you want it, you have to ask for it” approach. Overall good choice for a solo trip of a few nights in Tel Aviv.

10

SASCHA

Aug 17, 2023

·

Stayed 4 nights

Liebe das Hotel. War - soweit ich weiß - das erste Brown Hotel überhaupt. Leider hat die Rooftop-Bar zu. Früher war sie Magnet für Externe und Gäste. Was man in keinem Brown Hotel erwarten darf (ich war nun in insgesamt 12-13) sind geputzte Fenster. Das scheint keinen zu interessieren. Mich schon, aber da sonst alles passt - vor allem auch das Personal - kann ich bei den Brown Hotels auch auf den Durchblick verzichten.

4

Rachel

Jan 21, 2024

·

Stayed 1 night

I was very disappointed. room is extremely small. Breakfast is 1k away and the poorest breakfast I ever had in Israel. Asked me to pay tax again in checkout after already paid though the app.

6

James

Apr 5, 2024

·

Service was awful. No one was helpful. All of the bars in the hotel were closed from 1815.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $191	20 $116	21 $116	22 $182	23 $181	24 $125
25 $125	26 $128	27 $130	28 $125	29 $145	30 $173	31 $120

Su	Mo	Tu	We	Th	Fr	Sa
1 $118	2 $116	3 $118	4 $116	5 $173	6 $140	7 $116
8 $112	9 $112	10 $116	11 $116	12 $145	13 $145	14 $116
15 $116	16 $116	17 $116	18 $116	19 $145	20 $145	21 $123
22 $123	23 $130	24 $130	25 $127	26 $173	27 $145	28 $123
29 $116	30

Casa Suzanna Hotel

About this property

Location

Room options

Deluxe Room, City View

Comfort Double Room

Senior Room

Superior Room, City View

Guest reviews of Casa Suzanna Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Casa Suzanna Hotel

Prices for upcoming dates