Holiday Inn Express & Suites Harrison by IHG

We had made our reservations a month or so in advance, but we arrived late at night and were given the key to our room but there was a man in the bed when we opened the door. We apologized and lugged our luggage back down to the main desk. We were told there were no more rooms with two queen beds so we asked if we could have two rooms instead. When we went to open the second room, it was the same room with a man in bed. So we had to lug our suitcases back down to the main desk again. We were finally given the keys to two unoccupied rooms. We just hoped the desk clerk wouldn’t now give some stranger the key to our rooms!! Very uosetting!

First time at any Express Inn. Not a lot of options for a busy college weekend. It was fine for a night. The nightstand surface could have used some pledge. The light dusting didn't cut it, but bathrooms and sheets all looked good.

Great for quick one night stop. Pool was clean, kids loved it. Room was clean and in working order. Breakfast was very good! Would stay again!

Our room was typical but sheets were clean and things seemed well kept. The pull out couch was brand new so they are making effort upgrade and make things better! All the staff were nice and accommodating! Saige at the front desk over night was great and the lady who took care of the breakfast in the am was super kind and friendly, she kept everything hot fresh and clean! We enjoyed our stay here and would stay again if we needed to!

ELEVATOR WAS NOT RUNNING. ROOM WAS OK BUT NOT VERY CLEAN.